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Principal Technician (IaaS Administrator)


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#1 afotakel


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Posted 01 December 2017 - 04:57 PM


Principal Technician (IaaS Administrator)-170485
Primary Location  Belgium-Mons
NATO Body  NATO Communications and Information Agency (NCI Agency)
Schedule  Full-time
Salary (Pay Basis)  : 4,213.35Euro (EUR) Monthly
Grade B.5
Do you have experience in Hosting Services area? Are you experienced in technical support related to configuration, change, and event and patch management systems? Do you have strong knowledge and experience with change management toolsets?
If the answer is Yes, please apply!
NATO Communications and Information Agency (NCI Agency) is looking for a Principal Technician (IaaS Administrator) to support the migration, adaptation, operation, maintenance and tuning for all SAN inside the classified/unclassified NATO/RS networks and new upcoming networks and to maintain the hosting infrastructure hardware and implement changes as required to fix detected errors.
Role responsibilities
NCI Agency operations are underscored by the organization’s core values and vision to be an essential, one-team contributor to NATO success. The NCI Agency operates on the basis of sponsor-provided funding, which enhances its product and service focus. The Agency is an innovative and trusted Alliance partner and achieves its short- and long-term goals and objectives through the application of strategy-focused organizational principles, to which this post is directly linked.
This post is assigned to the Core Enterprise Services (CES) Service Line, whose mission is to provide through the Director of Infrastructure Services, the Director of Demand Management and under the guidance of the Director of Service Strategy, full life-cycle services and products to sponsors through successful completion of contracted projects.
Under the direction of Section Head (Hosting Services)you will perform duties such as the following:
  • Support the migration, adaptation, operation, maintenance and tuning for all SAN inside the classified/unclassified NATO/RS networks and new upcoming networks;
  • Administration of AMN Training and Staging (EUPOP)hosting infrastructure;
  • Maintain the hosting infrastructure hardware and implement changes as required to fix detected errors;
  • Identifies operational problems and contributes to their resolution;
  • Performs analysis and implementation of user requirements;
  • Implements disaster recovery procedures to ensure data integrity;
  • Server and client platform problem resolution;
  • Implements & tests new hardware/software releases;
  • Contributes to the development of Standard Operating Procedures for routine system administration tasks;
  • Uses system management software and tools to collect agreed performance statistics
  • Carries out agreed system software maintenance tasks;
  • Develops & maintains Standard Operating Procedures for routine system administration tasks;
  • Perform any other duty may be required.
Person specification
Qualifications required:
You will need to have Vocational training at a higher level in a relevant discipline or equivalent combination of qualifications and experience, with at least 8 years of relevant experience.
It is desirable for you if you hold:
  • Advanced/Graduate degree in a field related to the function of the post;
  • Microsoft Windows Server certifications (MCSA, MCSE);
  • VMware Certification (VCA, VCP). 
Experience required:


You will be required to prove at least 8 years of relevant experience.
In addition, you will need to demonstrate:
  • Sound practical experience in the design, development, implementation, testing and maintenance of configuration and change management toolsets;
  • Experience in all Lifecycle aspects of Information Systems to achieve effective system development and deployment;
  • Knowledge of architectural design as applied to computer systems;
  • Experience in software engineering related to configuration, change, and event and patch management systems;
  • Broad and sound technical knowledge and experience in distributed Information Systems as they are applied to the modern management information and Command and Control Information Systems;
  • Minimum 3 years recent practical experience as a system administrator of Virtual Infrastructure (VMware, Hyper-V);
  • Broad and sound technical knowledge of hardware administration, such as servers, blade systems;
  • Working knowledge of MS Office suite and advanced knowledge of eMail Clients/Web Browsers.


It is highly desirable for you to demonstrate:
  • At least 2 year of experience in implementation, support and maintenance of VMware virtualization systems;
  • Experience with administrative scripting languages such as PowerShell, PowerCLI;
  • Practical knowledge of network protocols and network management technology;
  • Knowledge of standard industry virtualization and cloud infrastructure concepts;
  • Practical knowledge of SAN/NAS technology in enterprise environments.
Competencies Required
Applying Expertise and Technology - Applies specialist and detailed technical expertise; uses technology to achieve work objectives; develops job knowledge and expertise (theoretical and practical) through continual professional development; demonstrates an understanding of different organisational departments and functions.
Analysing - Analyses numerical data and all other sources of information, to break them into component parts, patterns and relationships; probes for further information or greater understanding of a problem; makes rational judgements from the available information and analysis; demonstrates an understanding of how one issue may be a part of a much larger system.
Relating and Networking - Easily establishes good relationships with customers and staff; relates well to people at all levels; builds wide and effective networks of contacts; uses humour appropriately to bring warmth to relationships with others.
Planning and Organising - Sets clearly defined objectives; plans activities and projects well in advance and takes account of possible changing circumstances; identifies and organises resources needed to accomplish tasks; manages time effectively; monitors performance against deadlines and milestones.
Adapting and Responding to Change - Adapts to changing circumstances; tolerates ambiguity; accepts new ideas and change initiatives; adapts interpersonal style to suit different people or situations; shows an interest in new experiences.
Coping with Pressures and Setbacks - Maintains a positive outlook at work; works productively in a pressurized environment; keeps emotions under control during difficult situations; handles criticism well and learns from it; balances the demands of a work life and a personal life.
Language skills:
A thorough knowledge of one of the two NATO languages, both written and spoken, is essential and some knowledge of the other is desirable. NOTE: Most of the work of the NCI Agency is conducted in the English language.
Business travel to NATO and national (NATO and non-NATO) facilities as well as travel between NCI Agency locations. May be required to undertake duty travel to operational theatres inside and outside NATO boundaries.
NCI Agency normally offers contracts of employment of a definite duration, not exceeding three years. Contracts may be for less than three years as required to support short-term projects, meet uncertainty with respect to the business outlook, staff performance and other factors.
Definite duration contracts may be extended for further periods. When extending contracts, the following is taken into consideration:
  • Renewal is in the interest of the Agency.
  • Staff member's desire to remain with the Agency.
  • The financial situation provides sufficient funding for the post held.
  • The skills, competencies and behaviours, potential and work experience of the staff, versus the requirements of the Agency's work and/or availability of funding.
  • Staff member has served the Agency with performance to the required standard as defined by the Agency,
  • Staff member's deployability to operational theatre.
Serving civilian members of NATO will be offered a contract in accordance with the NATO Civilian Personnel Regulations.
The first six months of definite duration contracts are a probationary period. During this period the staff member's work is assessed to ensure that he/she has the ability to carry out the duties of the post. At or before the end of the probationary period, the staff member will be notified in writing that the appointment is confirmed or terminated or, in exceptional cases, that the probationary period is extended.
What do we offer?
  • Excellent tax-free salary, including (where eligible) expatriation household and children's allowances and additional privileges for expatriate staff. 
  • Education allowance for children (where appropriate) and an excellent private health insurance scheme. 
  • Generous annual leave and home leave (If eligible). 
  • Retirement Pension Plan.
We offer excellent package, and to learn more, please visit our website!
Please note that due to the Agency's transition into a new structure in the near future, this post may be subject to transfer to one of our other locations, as well as to change of reporting lines. The final decision will be made at the time of a firm offer.
The Agency's recruitment team advises you that due to the large volume of applications it receives the screening process may take up to 2 months after closing date. We appreciate your patience.


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