IMPORTANT NOTICE REGARDING APPLICATION DEADLINE: please note that the deadline for applications is indicated in local date and time.
1. Organizational Context
a. Organizational Setting
The post is located in the Hague IS Division, Hague Registry, Brands and Designs Sector. The Hague System is based on the Hague Agreement Concerning the International Registration of Industrial Designs that allows users to seek protection for their industrial designs in the various Contracting Parties by means of a single application filed directly with WIPO's International Bureau, and to subsequently manage those rights under a single title, recorded centrally in the International Register. The Hague Agreement is constituted by the Geneva Act of July 2, 1999 (1999 Act) and the Hague Act of November 28, 1960 (1960 Act).
Hague IS Division is responsible for providing logistical, operational and Information and Communications Technology (ICT) development and support services for the Hague Registry.
b. Purpose Statement
The incumbent is responsible for the creation and implementation of strategy and processes to ensure software quality, through establishing standard development practices and tools and creation of required architecture. The incumbent is also responsible for monitoring and reporting on effectiveness of all processes surrounding the development lifecycle, including testing and change management, as well as coordination with internal and external teams with regard to ensuring quality software delivery and operation.
c. Reporting Lines
The incumbent works under the supervision of the Director, Hague IS Division.
2. Duties and Responsibilities
The incumbent will perform the following principal duties:
a. Design, develop, implement and test the Division's software development and operations infrastructure, including separate production, test and development environments.
b. Take responsibility for specification and implementation of consistent test and monitoring processes and procedures to ensure required levels of reliability and service for all software supported by the Division, including regular reports on status and quality of delivered software and data products.
c. Design, implement and support software lifecycle management strategies and processes, including necessary procedures and standards, as well as organizing and conducting the individual systems management tasks required.
d. Provide leadership, technical advice and support regarding the configuration of software, system components and hardware infrastructure necessary for support of the Division's development activities and delivered software products.
e. Lead the production of integration test specifications and manage the software testing infrastructure and processes in a Continuous Integration / Continuous Delivery environment.
f. Take responsibility for change and transition management for all software products in the Division, including definition of knowledge transfer and documentation standards as well as management and tracking of their consistent application.
g. Keep informed on developing technologies and their application. Identify relevant design and architecture improvements. Create and manage required projects to evaluate and recommend appropriate design and architecture modifications.
h. Perform other duties as required.
Advanced university degree in information technology, computer science or a related discipline.
Certification in Agile, AWS Architect / Developer.
At least seven years of relevant professional experience, including systems engineering, server hardware support, development and testing infrastructure, databases, software testing tools and techniques, management of external vendors, and IT application and service.
Experience in support and maintenance of Java and SOA technologies.
Experience in coordinating development activities with internal and external providers and establishing code review and analysis procedures. ICT infrastructure support for and knowledge of IP registration systems; and XML and data analysis technologies.
Excellent written and spoken knowledge of English.
Knowledge of French.
Job Related Competencies (Essential)
Excellent knowledge of web-based application software architecture, including design and architecture of interactive web-based applications, including micros-service based architectures, cloud based infrastructure, containerization and other related technologies.
Solid understanding of software development life cycle as well as testing and quality assurance processes and procedures.
Excellent knowledge of data analysis, data modelling, database design, monitoring, support and operation requirements.
Ability to advise on available standards, methods, tools and applications relevant to ongoing projects and make appropriate choices from alternatives.
Ability to analyze, design, plan, execute and evaluate work to time, cost and quality targets, including the assessment and evaluation of risk.
Excellent communication and interpersonal skills and ability to maintain effective partnerships and working relations in a multicultural environment with sensitivity and respect for diversity.
Job Related Competencies (Desirable)
ITIL or other IT change management standards.
qTest, JIRA and other software testing and support tools.
4. Organizational Competencies
1. Communicating effectively.
2. Showing team spirit.
3. Demonstrating integrity.
4. Valuing diversity.
5. Producing results.
6. Showing service orientation.
7. Seeing the big picture.
8. Seeking change and innovation.
9. Developing yourself and others.
Total annual salary consists of a net annual salary (net of taxes and before medical insurance and pension fund deductions) in US dollars and a post adjustment. The post adjustment (cost of living allowance) is variable and subject to change without notice in accordance with the rates as set within the UN Common System for salaries and allowances. The figures quoted below are based on the November 2018 rate of 70.0%.
Salaries and allowances are paid in Swiss francs at the official rate of exchange of the United Nations (not applicable for the External Offices).
Please refer to WIPO’s Staff Regulation and Rules for detailed information concerning salaries, benefits and allowances.
Temporary appointments are renewable, subject to continuing needs, availability of budget and satisfactory performance with a maximum cumulative length of two years.
Applications from qualified women as well as from qualified nationals of unrepresented Member States of WIPO and underrepresented geographical regions are encouraged. Please click on the following links for the list of unrepresented Member States and the list of underrepresented regions and the WIPO Member States in these regions.
The Organization reserves the right to make an appointment at a grade lower than that advertised.
By completing an application, candidates understand that any willful misrepresentation made on this web site, or on any other documents submitted to WIPO during the application, may result in disqualification from the recruitment process, or termination of employment with WIPO at a later date, if that employment resulted from such willful misrepresentations.
In the event that your candidature is shortlisted, you will be required to provide, in advance, a scanned copy of an identification and of the degree(s)/diploma(s)/certificate(s) required for this position. WIPO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU) / United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net/. Some professional certificates may not appear in the WHED and these will be reviewed individually.
Additional testing/interviewing may be used as a form of screening. Initial appointment is subject to satisfactory professional references.