Technician (Database Administration)-190113
Primary Location Germany-Ramstein-Miesenbach
NATO Body NATO Communications and Information Agency (NCI Agency)
Salary (Pay Basis) : 4,441.73Euro (EUR) Monthly
Our Vision: A fully digital NATO enterprise that ensures consultation and collective defence.
Our Mission: Lead NATO's digital endeavor.
The Directorate of Service Operation (DSO) is accountable to plan, install, operate and maintain CIS services throughout the allocated Area of Responsibility (AOR), in static NATO Headquarters, Alliance Operations and Missions and Exercises, and supported Organisations. Service Operations are delivered and managed in close coordination with the Directorates of Applications Services, Infrastructure Services, AirC2 Services and BMD Services.
Under coordination of the NCI Agency’s OPS Center, Service Operations Branch (SOB)SOB is locally responsible for the installation, operation, maintenance and administration of assigned IT, Network, Cable, VTC, Voice and Video equipment, as well as all operating system, core and specific application software. SOB ensures physical Security is monitored and maintained, and Cyber Security activities are performed as delegated by Cyber Security SL.
The NCI Agency is looking for a talented Database Administrator to join CIS Support Unit (CSU) Ramstein. If you possess relevant vocational training combined with experience within the area of Systems Administration and general background in maintenance of communications and information systems, we would like to meet you!
Under the direction of the SOB Branch Head, the post-holder will perform duties such as the following:
Responsible for day to day System Administration (SA) of database servers;
Installs, operates and maintains assigned Air and Missile Defence Command and Control (AMDC2) Systems and software, Databases and other Applications and Information and Communication Technology (ICT) Platforms (IS) and stays abreast of latest developments in these areas;
Supports applications and data integrity of assigned ICT Platforms (IS), supports IT Service Continuity Management (ITSCM), Business Continuity and Disaster Recovery Plans;
Maintains liaison with other CSU internal units, Service Lines and other technical organisations;
Documents the design and configuration of assigned applications and ICT Platforms (IS) and the required operating procedures;
Implements procedures, tools and techniques for monitoring and managing the performance of applications and ICT Platforms (IS) and provides reports as required;
Monitors and reports on the capacity of the assigned applications and ICT Platforms (IS);
Assists with, and implements assigned project work packages;
Directly supports the BMD Mission through participation in a BMD Duty Support Shift, which may operate on a 24/7 basis;
Deputize for higher grade staff, if required;
Performs other duties as may be required.
We are looking for a candidate with a Vocational training at a higher level in a relevant discipline, or equivalent, or Diploma of secondary education, and a minimum of 5 years post-related experience.
In addition to educational requirement, you will also have:
- At least 5 years extensive and progressive expertise in the duties related to the function of the post;
- Good knowledge and experience (at least 3 years) of working with AirC2 systems, administering Solaris systems and Oracle databases.
The ideal candidate will have all or some of the following:
- Prior experience of working within the communication and infrastructure CIS domain, and Tactical data link services - in particular; experience in network trouble shooting in support of the air specific ICC, and ACCS services;
- Prior experience of working in an international environment comprising both military and civilian elements;
- Knowledge of NATO responsibilities and organization, including ACO and ACT.
Working with People - Shows respect for the views and contributions of other team members; shows empathy; listens, supports and cares for others; consults others and shares information and expertise with them; builds team spirit and reconciles conflict; adapts to the team and fits in well;
Presenting and Communicating Information - Speaks fluently; expresses opinions, information and key points of an argument clearly; makes presentations and undertakes public speaking with skill and confidence; responds quickly to the needs of an audience and to their reactions and feedback; projects credibility;
Writing and Reporting - Writes convincingly; writes clearly, succinctly and correctly; avoids the unnecessary use of jargon or complicated language; writes in a well-structured and logical way; structures information to meet the needs and understanding of the intended audience;
Planning and Organising - Sets clearly defined objectives; plans activities and projects well in advance and takes account of possible changing circumstances; identifies and organises resources needed to accomplish tasks; manages time effectively; monitors performance against deadlines and milestones;
Achieving Personal Work Goals and Objectives - Accepts and tackles demanding goals with enthusiasm; works hard and puts in longer hours when it is necessary; seeks progression to roles of increased responsibility and influence; identifies own development needs and makes use of developmental or training opportunities.
The post-holder is responsible for:
- Coordination and cooperation of work with activities in other Service Lines within the NCI Agency;
- Promotion and maintenance of professional relations with senior officials, both military and civilian, within NATO, the NATO military authorities, and NATO nations - in the area of security accreditation.
- The post-holder may be required to give professional guidance to staff.
Business travel to NATO and national (NATO and non-NATO) facilities as well as frequent travel between the NCIA offices;
May be required to undertake duty travel to operational theatres inside and outside NATO boundaries.
A thorough knowledge of one of the two NATO languages, both written and spoken, is essential and some knowledge of the other is desirable.
NOTE: Most of the work of the NCI Agency is conducted in the English language.
NCI Agency normally offers contracts of employment of a definite duration, not exceeding three years. Contracts may be for less than three years as required to support short-term projects, meet uncertainty with respect to the business outlook, staff performance and other factors.
Definite duration contracts may be extended for further periods. When extending contracts, the following is taken into consideration:
- Renewal is in the interest of the Agency.
- Staff member's desire to remain with the Agency.
- The financial situation provides sufficient funding for the post held.
- The skills, competencies and behaviours, potential and work experience of the staff, versus the requirements of the Agency's work and/or availability of funding.
- Staff member has served the Agency with performance to the required standard as defined by the Agency,
- Staff member's deployability to operational theatre.
Serving civilian members of NATO will be offered a contract in accordance with the NATO Civilian Personnel Regulations.
The first six months of definite duration contracts are a probationary period. During this period the staff member's work is assessed to ensure that he/she has the ability to carry out the duties of the post. At or before the end of the probationary period, the staff member will be notified in writing that the appointment is confirmed or terminated or, in exceptional cases, that the probationary period is extended.
Please note: Due to the Agency’s transition into a new structure in the near future, this post may be subject to transfer to one of our other locations, as well as to a change of reporting lines. The final decision will be made at the time of a firm offer.