Jump to content

Exchange Server 2007 Mailbox Error


v_pasch
 Share

Recommended Posts

Καλησπέρα σας,

Κάποια mailbox αντιμετωπίζουν ένα πρόβλημα και δε μπορώ να το εντοπίσω.

Όταν πάω να μπω στο OWA μου βγάζει αυτό το σφάλμα

A problem occurred while trying to use your mailbox. Please contact technical support for your organization

Exception type: Microsoft.Exchange.Data.Storage.StoragePermanentException
Exception message: Cannot open mailbox /o=Exchange/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Recipients/cn=user1.

Στο event log του mailbox server υπάρχουν αυτά τα errors

Logon Failure on database "Exchange Storage Group\Exchange Database 2" - Windows account WEBSERVE\CAS02$; mailbox /o=Exchange/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Recipients/cn=user1.

Error: -1524

Client Machine: CAS02

Client Process: edgetransport.exe

Client ProcessId: 0

Client ApplicationId: Client=Hub Transport

Ακόμα όταν κάνω Test-MAPIConnectivity -Identity user1@mydomain.gr βγάζει σφάλμα ότι Database is dismounted κάτι όμως που δεν ισχύει καθώς όλα τα άλλα mailboxes πάνω σε αυτή παίζουν κανονικά.

Να προσθέσω ότι ούτε με MAPI παίζει



Link to comment
Share on other sites

Request
Url: https://mail.mydomain.gr:443/owa/default.aspx
User host address: 192.168.3.13

Exception
Exception type: Microsoft.Exchange.Data.Storage.StoragePermanentException
Exception message: Cannot open mailbox /o=Exchange/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Recipients/cn=User1.

Call stack

Microsoft.Exchange.Data.Storage.ConnectionCachePool.OpenMailbox(String serverDn, String userDn, String mailboxDn, Guid mailboxGuid, Guid mdbGuid, Object identity, ConnectFlag connectFlag, OpenStoreFlag openStoreFlag, CultureInfo cultureInfo, String clientInfoString, Boolean secondTry)

Microsoft.Exchange.Data.Storage.ConnectionCachePool.OpenMailbox(String serverDn, String userDn, String mailboxDn, Guid mailboxGuid, Guid mdbGuid, Object identity, ConnectFlag connectFlag, OpenStoreFlag openStoreFlag, CultureInfo cultureInfo, String clientInfoString, Boolean secondTry)

Microsoft.Exchange.Data.Storage.ConnectionCachePool.OpenMailbox(String serverDn, String userDn, String mailboxDn, Guid mailboxGuid, Guid mdbGuid, Object identity, ConnectFlag connectFlag, OpenStoreFlag openStoreFlag, CultureInfo cultureInfo, String clientInfoString)

Microsoft.Exchange.Data.Storage.MailboxSession.Initialize(LogonType logonType, ExchangePrincipal owner, DelegateLogonUser delegateUser, Object identity, OpenMailboxSessionFlags flags)

Microsoft.Exchange.Data.Storage.MailboxSession.CreateMailboxSession(LogonType logonType, ExchangePrincipal owner, DelegateLogonUser delegateUser, Object identity, OpenMailboxSessionFlags flags, CultureInfo cultureInfo, String clientInfoString)

Microsoft.Exchange.Data.Storage.MailboxSession.Open(ExchangePrincipal mailboxOwner, WindowsPrincipal authenticatedUser, CultureInfo cultureInfo, String clientInfoString)

Microsoft.Exchange.Clients.Owa.Core.OwaWindowsIdentity.CreateMailboxSession(ExchangePrincipal exchangePrincipal, CultureInfo cultureInfo)

Microsoft.Exchange.Clients.Owa.Core.UserContext.Load(OwaContext owaContext)

Microsoft.Exchange.Clients.Owa.Core.RequestDispatcher.CreateUserContext(OwaContext owaContext, UserContextKey userContextKey, UserContext& userContext)

Microsoft.Exchange.Clients.Owa.Core.RequestDispatcher.PrepareRequestWithoutSession(OwaContext owaContext, UserContextCookie userContextCookie)

Microsoft.Exchange.Clients.Owa.Core.RequestDispatcher.InternalDispatchRequest(OwaContext owaContext)

Microsoft.Exchange.Clients.Owa.Core.RequestDispatcher.DispatchRequest(OwaContext owaContext)

System.Web.HttpApplication.SyncEventExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()
System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)

Inner Exception
Exception type: Microsoft.Mapi.MapiExceptionJetErrorDefaultValueTooBig
Exception message: MapiExceptionJetErrorDefaultValueTooBig: Unable to open message store. (hr=0x80004005, ec=-1524) Diagnostic context: Lid: 18969 EcDoRpcExt2 called [length=527] Lid: 27161 EcDoRpcExt2 returned [ec=0x0][length=572][latency=10] Lid: 23226 --- ROP Parse Start --- Lid: 27962 ROP: ropLogon [254] Lid: 17082 ROP Error: 0xFFFFFA0C Lid: 26937 Lid: 21921 StoreEc: 0xFFFFFA0C Lid: 27962 ROP: ropExtendedError [250] Lid: 1494 ---- Remote Context Beg ---- Lid: 1238 Remote Context Overflow Lid: 21970 StoreEc: 0x8004010F PropTag: 0x67860102 Lid: 21970 StoreEc: 0x8004010F PropTag: 0x668F0040 Lid: 21970 StoreEc: 0x8004010F PropTag: 0x67810102 Lid: 21970 StoreEc: 0x8004010F PropTag: 0x668F0040 Lid: 8916 StoreEc: 0xFFFFFAE7 Lid: 14219 StoreEc: 0xFFFFFAE7 Lid: 15243 StoreEc: 0xFFFFFAE7 Lid: 12427 StoreEc: 0xFFFFFAE7 Lid: 9867 StoreEc: 0xFFFFFAE7 Lid: 23921 StoreEc: 0x3EC Lid: 21970 StoreEc: 0x8004010F PropTag: 0x677F0102 Lid: 8916 StoreEc: 0xFFFFFAE7 Lid: 14219 StoreEc: 0xFFFFFAE7 Lid: 15243 StoreEc: 0xFFFFFAE7 Lid: 12427 StoreEc: 0xFFFFFAE7 Lid: 9867 StoreEc: 0xFFFFFAE7 Lid: 10708 StoreEc: 0xFFFFFA0C Lid: 13780 StoreEc: 0xFFFFFA0C Lid: 13451 StoreEc: 0xFFFFFA0C Lid: 14155 StoreEc: 0xFFFFFA0C Lid: 8175 StoreEc: 0xFFFFFA0C Lid: 6255 StoreEc: 0xFFFFFA0C Lid: 4071 StoreEc: 0xFFFFFA0C Lid: 2199 StoreEc: 0xFFFFFA0C Lid: 17097 StoreEc: 0xFFFFFA0C Lid: 8620 StoreEc: 0xFFFFFA0C Lid: 1750 ---- Remote Context End ---- Lid: 26849 Lid: 21817 ROP Failure: 0xFFFFFA0C Lid: 26297 Lid: 16585 StoreEc: 0xFFFFFA0C Lid: 32441 Lid: 1706 StoreEc: 0xFFFFFA0C Lid: 24761 Lid: 20665 StoreEc: 0xFFFFFA0C Lid: 25785 Lid: 29881 StoreEc: 0xFFFFFA0C

Call stack

Microsoft.Mapi.MapiExceptionHelper.ThrowIfError(String message, Int32 hresult, Int32 ec, DiagnosticContext diagCtx)

Microsoft.Mapi.ExRpcConnection.OpenMsgStore(OpenStoreFlag storeFlags, String mailboxDn, Guid mailboxGuid, Guid mdbGuid, MapiStore msgStorePrivate, String& correctServerDn, ClientIdentityInfo clientIdentityAs, String userDnAs, String applicationId, CultureInfo cultureInfo)

Microsoft.Mapi.ConnectionCache.OpenMapiStore(String mailboxDn, Guid mailboxGuid, Guid mdbGuid, ClientIdentityInfo clientIdentity, String userDnAs, OpenStoreFlag openStoreFlags, CultureInfo cultureInfo, String applicationId)

Microsoft.Mapi.ConnectionCache.OpenMailbox(String mailboxDn, Guid mailboxGuid, Guid mdbGuid, WindowsIdentity windowsIdentityAs, String userDnAs, OpenStoreFlag openStoreFlags, CultureInfo cultureInfo, String applicationId)
Microsoft.Exchange.Data.Storage.ConnectionCachePool.OpenMailbox(String serverDn, String userDn, String mailboxDn, Guid mailboxGuid, Guid mdbGuid, Object identity, ConnectFlag connectFlag, OpenStoreFlag openStoreFlag, CultureInfo cultureInfo, String clientInfoString, Boolean secondTry)
Link to comment
Share on other sites

 

Πιθανότατα να μην υπάρχουν τα inheritable permissions, δοκίμασε τα παρακάτω βήματα

και πες μας εάν δούλεψε:<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" />

 

1.     

Open Active Directory Users and Computers.

 

2.     

Click View, and then click Advanced Features.

 

 

 

Note To make the Security tab available at both the user level

and the organizational unit level, you must enable the Advanced Features option

in Active Directory Users and Computers. This option is available under the View

menu.

 

3.     

Open the properties for both the user level and the

organizational unit level that the users are located in, and then locate the Security

tab.

 

4.     

Click Advanced.

 

5.     

Make sure that the following check box is selected:

 

Allow inheritable permissions

from the parent to propagate to this object and all child objects. Include

these with entries explicitly defined here.

 

6.     

Force Active Directory replication.

 

 

 

 

 

Link to comment
Share on other sites

 

Απ’ ότι φαίνετε η Exchange Version σου είναι χωρίς κανένα SP εγκατεστημένο, προχώρησε σε εγκατάσταση

των SP1, SP2 και SP3.<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" />

 

ü  Exchange Server 2007 Service Pack 1

 

ü  Exchange Server 2007 Service Pack 2

 

ü  Exchange Server 2007

Service Pack 3

 

 

 

 

Εάν και το μήνυμα λάθους δείχνει να είναι permissions η corrupt mailbox.

 

 

 

 

 

 

 

 

Link to comment
Share on other sites

Το πρόβλημα ξεκίνησε ως εξής:

Έγινε ένα μεγάλο import από csv χρηστών κατά το οποίο κάποιοι είχαν χτυπήσει καθώς δε πληρούσαν τα απαρραίτητα στοιχεία πχ maximum password length κτλ και αφού έγιναν διορθώσεις ξαναμπήκαν αυτοί.

Από την άλλη μέρα άρχισαν να εμφανίζονται τα errors στο event log και με το που ξεκίνησαν να μπαίνουν και οι χρήστες κάποιοι από αυτούς (δε θυμάμαι αν ήταν αυτοί που χτύπησαν κατά το import) δε μπορούσαν να μπουν στο mailbox τους με τα errors που έγραψα παραπάνω. Ακόμα και αν διέγραψα και δημιούργησα ξανά τον ίδιο χρήστη το πρόβλημα ήταν το ίδιο, οπότε λόγω πίεσης αναγκάστηκα να κάνω το εντελώς χαζό αλλά παραδόξως επιτυχές να δημιουργήσω ένα νέο χρήστη με άλλα στοιχεία, να δω ότι μπαίνει στο mailbox και μετά να τον μετονομάσω σε αυτον που θέλω και έτσι έπαιξε.

Εντελώς χαζό το ξέρω αλλά έπαιξε και δε μπορώ να βρω το πρόβλημα που οφειλόταν.

Στα properties του mailbox στο general tab δεν εμφανιζόταν τα total items, total size που σημαίνει ότι ήταν corrupted το mailbox το θέμα είναι όμως γιατί έγινε αυτό

Link to comment
Share on other sites

Καλησπέρα, πάω να κάνω move αυτά τα mailbox που ξαναδημιούργησα και το move δε γίνεται με το ακόλουθο error

Error was found for User1@mydomain.gr because: Error occurred in the step: Preparing mailbox to be moved. Failed to copy basic mailbox information with error: An internal processing error has occurred. Try restarting the Exchange System Manager or the Microsoft Exchange Information Store service, or both., error code: -1056749241

Κάποια ιδέα?

Link to comment
Share on other sites

Ακόμα αυτό το account λαμβάνει email αλλά όταν πάει να κάνει reply βγαίνει αυτό

Request
Url: https://mail.mydomain.gr:443/owa/default.aspx?ae=PreFormAction&a=Reply&t=IPM.Note&id=RgAAAAAJMDd8yFD%2bR6F3DPLac2l6BwBh2FP2VMNDSan02n4VRxc2AAABtoHvAABh2FP2VMNDSan02n4VRxc2AANF360sAAAJ
User host address: 192.168.0.91
User: User1@mydomain.gr

EX Address: /o=Exchange/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Recipients/cn=user1_mydomain
SMTP Address: User1@mydomain.gr

OWA version: 8.3.137.0
Mailbox server: Exchange2K7SCC.mydomain.gr

Exception
Exception type: Microsoft.Exchange.Data.Storage.StoragePermanentException
Exception message: Cannot save changes made to an item to store.

Call stack

Microsoft.Exchange.Data.Storage.MapiPropertyBag.SaveChanges()

Microsoft.Exchange.Data.Storage.StoreObjectPropertyBag.SaveChanges(Boolean commit)

Microsoft.Exchange.Data.Storage.AcrPropertyBag.SaveChangesWithAcr(SaveMode saveMode)

Microsoft.Exchange.Data.Storage.Item.SaveInternal(SaveMode saveMode, Boolean commit)

Microsoft.Exchange.Clients.Owa.Premium.Controls.ItemReplyPreFormAction.Execute(OwaContext owaContext, ApplicationElement& applicationElement, String& type, String& state, String& action)

Microsoft.Exchange.Clients.Owa.Core.RequestDispatcher.DoFinalDispatch(OwaContext owaContext)

Microsoft.Exchange.Clients.Owa.Core.RequestDispatcher.InternalDispatchRequest(OwaContext owaContext)

Microsoft.Exchange.Clients.Owa.Core.RequestDispatcher.DispatchRequest(OwaContext owaContext)

System.Web.HttpApplication.SyncEventExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()
System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)


Inner Exception
Exception type: Microsoft.Mapi.MapiExceptionJetErrorDefaultValueTooBig
Exception message: MapiExceptionJetErrorDefaultValueTooBig: Unable to save changes. (hr=0x80004005, ec=-1524) Diagnostic context: Lid: 18969 EcDoRpcExt2 called [length=1799] Lid: 27161 EcDoRpcExt2 returned [ec=0x0][length=614][latency=6] Lid: 23226 --- ROP Parse Start --- Lid: 27962 ROP: ropDeletePropsNoReplicate [122] Lid: 27962 ROP: ropSetProps [10] Lid: 27962 ROP: ropFlushRecipients [14] Lid: 27962 ROP: ropSetProps [10] Lid: 27962 ROP: ropSaveChangesMessage [12] Lid: 17082 ROP Error: 0xFFFFFA0C Lid: 18273 Lid: 21921 StoreEc: 0xFFFFFA0C Lid: 27962 ROP: ropExtendedError [250] Lid: 1494 ---- Remote Context Beg ---- Lid: 1238 Remote Context Overflow Lid: 21970 StoreEc: 0x8004010F PropTag: 0x678A0102 Lid: 21970 StoreEc: 0x8004010F PropTag: 0x67870102 Lid: 21970 StoreEc: 0x8004010F PropTag: 0x678A0102 Lid: 21970 StoreEc: 0x8004010F PropTag: 0x678A0102 Lid: 21970 StoreEc: 0x8004010F PropTag: 0x67870102 Lid: 21970 StoreEc: 0x8004010F PropTag: 0x678A0102 Lid: 21970 StoreEc: 0x8004010F PropTag: 0x668F0040 Lid: 23921 StoreEc: 0x3EC Lid: 21970 StoreEc: 0x8004010F PropTag: 0x677F0102 Lid: 8916 StoreEc: 0xFFFFFAE7 Lid: 14219 StoreEc: 0xFFFFFAE7 Lid: 15243 StoreEc: 0xFFFFFAE7 Lid: 12427 StoreEc: 0xFFFFFAE7 Lid: 9867 StoreEc: 0xFFFFFAE7 Lid: 10708 StoreEc: 0xFFFFFA0C Lid: 13780 StoreEc: 0xFFFFFA0C Lid: 13451 StoreEc: 0xFFFFFA0C Lid: 4778 StoreEc: 0xFFFFFA0C Lid: 4097 StoreEc: 0xFFFFFA0C Lid: 5041 StoreEc: 0xFFFFFA0C Lid: 4465 StoreEc: 0xFFFFFA0C Lid: 6926 StoreEc: 0xFFFFFA0C Lid: 1750 ---- Remote Context End ---- Lid: 31418 --- ROP Parse Done --- Lid: 21457 Lid: 19665 StoreEc: 0xFFFFFA0C

Call stack

Microsoft.Mapi.MapiExceptionHelper.ThrowIfError(String message, Int32 hresult, Object objLastErrorInfo)

Microsoft.Mapi.MapiProp.SaveChanges()
Microsoft.Exchange.Data.Storage.MapiPropertyBag.SaveChanges()
Link to comment
Share on other sites

Καλημέρα,<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" />

 

Τρέξε Best Practice Analyzer για να δεις τα μηνύματα λάθους που σου εμφανίζει και διόρθωσε τα επιλέγοντας «Tell me more about this issue and how to resolve it». Επίσης, έλεγξε τα Event Logs σου για μηνύματα λάθους.

Link to comment
Share on other sites

  • 2 weeks later...

Το πρόβλημα φαίνεται να είναι το μεγάλο display name το οποίο έχει μπει για κάποια accounts.

Αυτό που δοκίμασα και έβγαζε το σφάλμα αυτό είναι 149 χαρακτήρες. Παρόλα αυτά δεν εβγαλε κάποιο σφάλμα κατά τη δημιουργία

Link to comment
Share on other sites

 Share

×
×
  • Create New...