Panagiotis Posted July 9, 2011 Report Share Posted July 9, 2011 <?xml:namespace prefix = v ns = "urn:schemas-microsoft-com:vml" /> <?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> <?xml:namespace prefix = w ns = "urn:schemas-microsoft-com:office:word" /> Microsoft, as an innovator of technologies, products and solutions, touches the lives of people all over the world and helps to realise the potential of individuals and communities alike. This is a very human business and one that encourages self-expression, opinion and input from each and every one of our employees. Microsoft Greece is seeking to hire a: Premier Field Engineer – System Center Role Purpose Among the key responsibilities is to provide Onsite Support Services and Incident Prevention Services to Microsoft Premier Customers in EMEA. The Premier Field Engineer builds very successful relationships with the customer through the delivery of a high-quality technical engagement in a specific technology area. Responsibilities § Delivers proactive onsite support and knowledge transfer to customers in Greece and the greater EMEA region § Drives on preventing incidents during the customer visits § Achieves high levels of customer satisfaction § Collaborates with Microsoft teams to deliver a high quality service § Works with Microsoft support engineers using knowledge of the customer’s environment to accelerate problem resolution § Manages customer expectations and delivers a service in line with contractual obligations § Develops and delivers new services to exceed customer expectations § Delivers technical workshops, presentations and documents Requirements § University degree in Computer Science, an MBA would be an asset § 5-7 years of relevant experience, in enterprise environments § Deep technical knowledge of the following Microsoft System Center Technologies: • Operations Manager (SCOM) • Configuration Manager (SCCM) § Sufficient technical knowledge of the following Microsoft System Center Technologies: • Data Protection Manager (DPM) • Virtual Machine Manager (VMM) • Service Manager (SM) § Strong communication and interpersonal skills, customer oriented § Analytical and strategic problem-solving capabilities § Excellent written, oral and presentation skills § Fluency in both Greek and English Language Send your CVs to [email protected] Link to comment Share on other sites More sharing options...
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