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Sr Product Manager - cert exam portfolios for IT pro

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Standard Job Title: Sr. Product Manager

Req#/Job Code: 816061

Job Category: Content Publishing

Location: WA - Redmond

Product: (Not Product Specific)

Travel Required: Yes

Division: Microsoft Learning

Hiring Manager:

Internal Web Site: //learning

Group Contact:

External Web Site: www.microsoft.com/learning

Job Status: Available

Do you want to help customers and partners optimize the adoption and use of
Microsoft products? Do you want to help people realize their full potential
using Microsoft solutions by helping them validate their skills on key Microsoft
Technologies? Would you like to be a key driver in one of Microsoft’s most
respected, customer-facing programs, the Microsoft Certified Professional (MCP)
Program? Then Microsoft Learning has an opportunity for you!

Microsoft Learning (MSL) has an immediate opening for Sr. Content Product
Manager to manage the certification exam portfolio for several IT Pro
technologies. This certification portfolio includes Exchange, Lync, Sharepoint,
and Dynamics family of technologies. In addition to owning these portfolios
within the MCSA & MCSE certifications, this individual will also own and
define the Microsoft Specializations certifications.

This Product Manager for IT Pro technologies certifications role is primarily
responsible for driving the business and product strategy. In this role you
will get to work across multiple groups as well as cross boundary (i.e.
international) to drive the certification business forward and position it for
the next stage of sustained growth. This position is also highly visible to the
executive management of Microsoft Learning - so if you like to be visible - this
is the position for you!

The primary roles and responsibilities of this position:

  • Develop the certification product strategy and offerings for Exchange,
    Sharepoint, Lync and Dynamics, and lead the execution against that
  • Create positioning frameworks and value proposition documents for new
  • Set the strategy and work with Microsoft Learning’s marketing team to
    develop a marketing strategy that grows adoption of Microsoft certifications
    with individuals and organizations.
  • Coordinate with cross-company business units to align our strategies and
    unify our messages, and engage with senior executives on progress.
  • Create business requirements for new products/enhancements and work with the
    Product Development Group to pilot and launch product.
  • Manage web-page updates for your portfolios.
  • Get customer feedback from the different external and internal input
    channels - customers, partners, hiring managers, sales, field marketing, and
    support - to continually refine the value message and to provide continuous
    input into the development and delivery of new products.

Knowledge / Experience / Abilities:

The successful candidate has a deep understanding of the certification
industry; strong understanding of the IT Professional audience; is a
highly-motivated self-starter with a successful track record of defining and
justifying product strategy; is highly collaborative and has the ability to
influence others in customer based decision making

  • A customer-centric approach and an intimate understanding of discovering and
    addressing customer needs.
  • Product management experience including the ability to create product
    requirements, objectives, positioning frameworks and value proposition
  • The ability to understand and evangelize the importance of the total
    customer experience and how to create valuable certification products that
    deliver on the MSL value proposition and overall customer promise.
  • A strong passion, aptitude, and knowledge of Microsoft IT Pro technologies
    and products.
  • Strong writing, communication, and presentation skills.
  • Product design and Usability experience/knowledge a plus.
  • Some technical training knowledge or experience strongly preferred.
  • Strong analytical and strategic thinking, collaboration, negotiation, and
    communication skills required.
  • Ability to make strong recommendations and influence change, drive for
    results, and think both strategically and tactically.

Job Qualifications:

  • A minimum of 5-7 years of product management, marketing management, and/or
    certification experience.
  • A BA/BS degree is required.
  • Technical skill, particularly with Exchange, Sharepoint, Lync, or Dynamics
    technologies, is a plus.
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