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Project and Change Manager

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EIB Posting

The EIB, the European Union's bank, is seeking to recruit for its Corporate Services (CS) Directorate - Corporate Information & Processes Division (CIP) - Project and Change Management Unit (PCM) at its headquarters in Luxembourg, a:


Project and Change Manager

 This is a full time position at grade 4/5

The term of this contract will be 4 years


The EIB offers fixed-term contracts of up to a maximum of 6 years, according to business needs,

with a possibility to convert to a permanent contract, subject to organisational requirements and individual performance.



The Project and Change Manager, focusing initially on Procurement, will contribute to the analysis, definition and improvement of processes and procedures; change management activities, definition and project management of IT developments and enhancements.

S/he will also contribute to the definition of Key Performance Indicators and production of activity reports and statistics within CS/IMP and in particular CS/IMP/PROCUR with a view to enhancing the Department/Division’s efficiency and performance.

Operating Network

S/he will work under the supervision of the Head of Unit Project and Change Management within the Corporate Information and Processes Division, and in close cooperation with the Procurement & Purchasing Division.

Internally, s/he will interact with all directorates. Externally, s/he may interface with other EU institutions, international organisations and professional associations in order to build cooperation and stay abreast of best practice.

Specific Post Environment

Within the Corporate Information & Processes Division, the Project and Change Management Unit is responsible for managing cross-functional initiatives and associated change management based on best practice having a direct impact on the provision of optimised and specialised support to the EIB services. The unit has a particular focus on key transversal processes and initiatives in the areas of collaboration and document management as well as procurement with a view to promoting a digital workplace at the EIB.


The Project and Change Manager will be responsible for:

  • Implementing, under supervision of Head of Unit, projects and initiatives in the domain of IMP, starting with Procurement, in line with the overall vision and strategy of the Department and Division and making suggestions to improve and optimise key processes ensuring high quality deliverables and respecting planning constraints
  • Coordinating, supervising and executing key projects to improve IMP processes related to Procurement, this includes:
    • Identifying and analysing Procurement business requirements and translating into functional requirements
    • Driving IT solutions and producing IT documentation from the business side: detailed requirements, project charters, test cases
    • Managing  IT developments and enhancements from the business side in alignment with best practice and whenever relevant in compliance with the EU Procurement Directive
    • Identifying and analysing data quality issues and root causes, and proposing and implementing sustainable improvements
    • Contributing to change management activities at Division/Department and whenever relevant cross-Directorate level
    • Providing support to the modelling, publishing and archiving of processes in a BPM tool
    • Contributing to the consolidation and updating of CS/IMP/PROCUR’s Procedures Manual
    • Reviewing, developing and maintaining Key Performance Indicators for the Division and the Department
    • Developing and implementing dashboards and statistical reports for the Department’s activities and ensuring they are issued on a regular basis.


  • University degree in a relevant domain e.g. Business Administration
  • Project Management Certification
  • At least 3 years of relevant experience e.g. business analyst or project manager acquired in a corporate or consulting environment

Key technical/professional knowledge and skills

  • Experience in IT project management and IT support and testing from the business side
  • Experience in using process modelling tools
  • Experience in writing procedures
  • Experience and knowledge of change management principles, methodologies and tools
  • Understanding of the EIB’s organisation and activities would be an advantage
  • Good understanding of public procurement rules would be an advantage
  • Good knowledge of PeopleSoft Financials (or a similar system) and Business Objects and of standard office tools notably Excel and PowerPoint
  • Excellent knowledge of English and/or French(*), with a good knowledge of the other. (Knowledge of other EU languages would be an advantage).


  • Analysis and problem solving
  • Proactive communication
  • Oral and written communication skills including strong drafting skills
  • Teamwork
  • Flexibility and adaptability
  • Self-reliance
  • Stress tolerance
  • Organising and prioritising
  • Results and quality focus

(*) There may be certain flexibility on this requirement, but limited to particularly suitable candidates who may not yet be proficient in French. If selected, such candidates will be hired on the condition that they build up rapidly knowledge of French and accept that their future career in the EIB may be subject to the attainment of sufficient proficiency in both of the Bank's working languages

Deadline for applications: 21st of December

We believe that Diversity is good for our people and our business. We promote and value diversity and inclusion among our staff and candidates; irrespective of their gender, age, nationality, race, culture, education and experience, religious beliefs, sexual orientation or disability



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