Business Analyst

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https://erecruitment.eib.org/psp/hr/EMPLOYEE/HRMS/c/HRS_HRAM.HRS_APP_SCHJOB.GBL?FOCUS=Applicant&Page=HRS_APP_JBPST&SiteId=1&JobOpeningId=103920&PostingSeq=1

 

EIB Posting

The EIB, the European Union’s bank, is seeking to recruit for its Projects Directorate (PJ) – Safeguards and Quality Management Department (SQM) - Project Impact and Reporting Division (IMPACT), at its headquarters in Luxembourg, a:

 

Business Analyst

This is a full/part time position at grade 4/5

The term of this contract will be 2 years

The EIB offers fixed-term contracts of up to a maximum of 6 years, according to business needs, with a possibility to convert to a permanent contract, subject to organisational requirements and individual performance.

 

The Project Directorate’s mission is to provide independent economic and technical advice to the EIB’s decision makers on the quality of investment projects submitted to the Bank as well as advising promoters on the development and implementation of projects.  Moreover it informs the sector policies of the Bank in line with the pursuit of its overall policy mission. To accomplish its role, PJ is mainly staffed with sector experts (Engineers, Economists, Environmental and Social experts), who work together in multi-disciplinary project teams, and in close contact with the other EIB operational services. 

Purpose

The Business Analyst will drive business analysis and user support in several applications and take an active role in the maintenance of applications related to PJ.  S/he will elaborate business cases and project charters, drive IT implementations from the business side, request corrections or improvements with tickets to IT and test IT deliveries on regular basis.

Operating network

The Business Analyst will report to the Head of the Project Impact and Reporting Division, and will work - under the supervision of the Senior Business Analyst - in close contact with all parts of PJ as well as with IT and other Directorates.

Accountabilities

• Drive business analysis, data management and users support activities for IT applications used for core processes in the Bank within the directorate and cross directorate
• Ensure the alignment of these applications with operational needs, thereby contributing to the achievement of the operational objectives
• Clarify needs and get consensus on business requirements and obtain approval on the business requirements definition within the directorate and outside on the appropriate level
• Review existing workflows and propose improvements to processes and procedures
• Contribute to change management initiatives in order to ensure optimum fit between business processes and IT applications
• Share learning and innovation on business analysis methodologies within own Functional Support Centre and in the Bank
• Draft business cases and detailed requirements taking into account all governance procedures related to data and documents and translate business requirements into functional specifications
• Test of new releases in all PJ related systems, proposals for improvement and follow-up on IT project implementation
• Ensure further development and functional support for PJ-CMS in close collaboration with IT
• Provide support to assistants and professionals in the use of various IT applications: Serapis, PJ-CMS, SharePoint, Business Objects and GED
• Filter and document application incidents and improvements and follow-up the implementation of changes by IT
• Draft and communicate functional and procedural documentation and user manuals
• Ensure that appropriate internal service provision and control are maintained
• Represent PJ in Bank-wide initiatives and inter-Directorate working groups, in close cooperation with PJ departments, as appropriate.

Qualifications

• University degree in a relevant domain, preferably in IT or any other technical domain
• At least five years of relevant professional experience covering IT system analysis
• Excellent presentation skills to organise workshops with PJ users during requirement analysis
• Good understanding of  how new technologies can be applied to business processes and knowledge of IT market trends and developments in the assigned business domain
• Hands-on knowledge of the Bank's IT applications and databases, notably Serapis, PJ-CMS, SharePoint, Business Objects and GED
• Good knowledge of the Bank's Project Cycle and the Bank’s IT related processes
• Experience with in the maintenance of databases, IT project management, structured testing approach and IT support to final users
• Excellent knowledge of written and spoken English. Good command of French(*) and/or other EU languages would be an asset”.
• Knowledge of best practice frameworks (e.g. PMBOK, DMBOK, BPMN)

Competencies & skills

• Achievement Drive: continually keeps an eye on performance, focusing on improving it, showing drive and determination to meet short and long-term goals.
• Change Orientation: Adapts to differences and changes in the environment; takes a flexible approach to reach outcomes.
• Collaboration: Works cooperatively as part of a team; works collaboratively with peers across organisational boundaries based on a genuine interest in and an accurate understanding of others and their individual perspectives and concerns.
• Organisational Commitment: Is willing to commit to an organisation whose mission is to support Europe and is open to diversity, and to align her/his own behaviour with the organisation’s needs and intrinsic values, acting  with integrity in ways that promote the organisation’s mission, policies and rules.

(*) There may be certain flexibility on this requirement, but limited to particularly suitable candidates who may not yet be proficient in French. If selected, such candidates will be hired on the condition that they build up rapidly knowledge of French and accept that their future career in the EIB may be subject to the attainment of sufficient proficiency in both of the Bank's working languages

Deadline for applications: 2^nd April 2017

We believe that Diversity is good for our people and our business. Therefore, we promote and value diversity and inclusion among our staff, irrespective of their gender, nationality, race, culture, education and experience, religious beliefs, sexual orientation or disability.