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Job Title
Sharepoint Business Analyst / Change Manager
Job ID
LU - Luxembourg
Full/Part Time
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EIB Posting

The EIB, the European Union's bank, is seeking to recruit for its Corporate Services (CS) Directorate - Information Management and Procurement Department (IMP) - Corporate Information & Processes (CIP) - Project and Change Management (PCM) Division at its headquarters in Luxembourg, a:


This is a full time position


The term of this contract will be 4 years


The EIB offers fixed-term contracts of up to a maximum of 6 years, according to business needs,

with a possibility to convert to a permanent contract, subject to organisational requirements and individual performance.



The SharePoint Business Analyst / Change Manager (internally referred to as (Associate) Officer), will plan, coordinate and report on key transversal projects related to the Banks collaboration and document sharing program, involving resources from multiple areas of IT and business services with a view to promoting a digital workplace at the EIB.  S/he will advise business users on the deployment of workflow solutions in SharePoint, establish the functional requirements and oversee their implementation together with the associated communication and change management plan.

Within the Corporate Information & Processes Division, the Project and Change Management Unit is responsible for managing cross-functional initiatives and associated change management based on best practice having a direct impact on the provision of optimised and specialised support to the EIB services. The unit has a particular focus on key transversal processes and initiatives in the areas of collaboration and information management with a view to promoting a digital workplace at the EIB.

Operating Network

S/he works under the supervision of the Head of Unit Project and Change Management.

Internally, s/he will work in close cooperation with colleagues at all levels from across the EIB Group and in particular with business users and IT Collaboration & Intranet System Unit. Externally, s/he will interact with external consultants and vendors.



The Sharepoint Business Analyst / Change Manager will be responsible for:

  • Implementing, under supervision of Head of Unit, projects and initiatives in own domain and making suggestions to improve key business processes

  • Developing, coordinating, supervising and executing projects to improve key business processes aimed at fostering a digital workplace which may include:

    • Provision of specialist advice to business entities

    • Extracting the business requirements related to a project / change initiative and documenting the requirements in a structured referenceable manner;

    • Formulating business cases and project plans, including budget, scope, resources and timing in the relevant SDLC documents – especially the Project Charter

    • Setting up and supervising project teams according to the definitions in the Project Charter, and ensuring that tasks are structured and allocated accordingly

    • Supporting the development process, defining test cases, performing testing and documenting test results

    • Establishing and managing Steering Committees and reporting to management on project progress

    • Providing guidance to the project team and supervising all activities related to the project including planning, assignment and review of project tasks, and intervening when necessary

    • Ensuring corrective and evolutionary maintenance and support strategy is in place for systems going into production as a result of a project

    • Managing contracts and invoices with external service providers according to purchasing procedures

    • ensuring a high quality of deliverables and respecting predefined budgetary and planning constraints


  • Reporting regularly on progress of projects to Head of Unit and whenever required Head of Division


  • University degree in Information Management / Computer Science or in a related discipline

  • At least 3 years of work experience as a Business Analyst / Change Manager on SharePoint related projects with previous track record of delivery. Project Management Certification, either Prince2 or PMP/PMI would be an advantage

  • Experience working in multicultural teams with individuals of various technical and functional backgrounds (IT infrastructure, package implementation and integration, bespoke developments)

  • Experience working in a team-oriented collaborative environment

Key technical/professional knowledge and skills

  • Excellent knowledge of project management principles and best practices

  • Proven record of project management success, both in results achieved and in use of methodologies

  • Excellent knowledge of document management, SharePoint, MS-Office, reporting tools

  • Good knowledge of IT services, related best practices and market trends

  • Good knowledge of business: finance, corporate administration

  • Good knowledge of the Bank ’s IT landscape and its related processes/procedures would be an advantage

  • Knowledge of OpenText content server would be an advantage:

  • Excellent knowledge of English and French(*), with a good knowledge of the other.

EIB core competencies

  • Achievement Drive: Continually keeps an eye on performance, focusing on improving it, showing drive and determination to meet short and long-term goals 

  • Change Orientation: Adapts to differences and changes in the environment; takes a flexible approach to reach outcomes

  • Collaboration: Works cooperatively as part of a team; works collaboratively with peers across organisational boundaries based on a genuine interest in and an accurate understanding of others and their individual perspectives and concerns

  • Organisational Commitment: Is willing to commit to an organisation whose mission is to support Europe and is open to diversity, and to align her/his own behaviour with the organisation’s needs and intrinsic values, acting  with integrity in ways that promote the organisation’s mission, policies and rules.


(*) There may be certain flexibility on this requirement, but limited to particularly suitable candidates who may not yet be proficient in French. If selected, such candidates will be hired on the condition that they build up rapidly knowledge of French and accept that their future career in the EIB may be subject to the attainment of sufficient proficiency in both of the Bank's working languages


Deadline for applications: 31st August 2017


We believe that Diversity is good for our people and our business. We promote and value diversity and inclusion among our staff and candidates; irrespective of their gender, age, nationality, race, culture, education and experience, religious beliefs, sexual orientation or disability

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