Trainee2

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https://erecruitment.eib.org/psp/hr/EMPLOYEE/HRMS/c/HRS_HRAM.HRS_APP_SCHJOB.GBL?FOCUS=Applicant&Page=HRS_APP_JBPST&SiteId=1&JobOpeningId=104620&PostingSeq=1

 

Job Title

 

Corporate Services Directorate (CS)  Information Technology (IT) - Transversal Services Department (TSD) - Infrastructure and Operations Division  (IO) -  Data Centre and Network Services (DNS)

Job ID

 

104620

 

Location

 

LU - Luxembourg

 

Full/Part Time

 

   

 

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EIB Posting

 

The EIB, the European Union's bank, is seeking for its Corporate Services Directorate (CS) Information Technology (IT) - Transversal Services Department (TSD) - Infrastructure and Operations Division (IO)

at its headquarters in Luxembourg:

INTERN

Duration: 5 months (fixed start date: 1^st February 2018)

(With possible extension up to 6 months if required by University)

Please note that, as marked on our Webpage, only applications from nationals of the Member States of the European Union, as well as citizens from countries with which EU accession negotiations have started, can be considered.

 

Objective of the traineeship

The objective of the traineeship will be to provide hands-on experience in process follow-up and improvement, optimization of reporting and organizational changes.

It will be expected from the Trainee that s/he will support the Data Centre and Network Services Unit and the Process Managers in the Operational Processes Unit, during the transition from current ways of working to those that are defined in the new Call for Tenders that are issued by Infrastructure and Operations Division end of 2017.

Also the Trainee will support the units in communicating effectively the changes due to the implementation of the Patch Management process and assist the stakeholders in implementing effectively the new process.

Responsibilities

Under the supervision of the Head of Unit Data Centre and Network Services, the trainee will work as a Junior Change Manager and participate actively in the following initiative: Review, develop, document and update the process for Patch Management, the reporting for Data Centre and Network Services Unit and the Process Managers in the Operational Processes Unit.

His/her main tasks will be:

• Collect information about “as is” and “to be” from stakeholders;
• Agree target templates, reports and content to be published on different portals, mainly Microsoft SharePoint;
• Maintain an inventory of documents and processes to be updated;
• Produce new content for Microsoft SharePoint and communicate it to IT clients;
• Produce templates for new reports and dashboards to be put in place as of 2018;
• Collect information about current use of Patch Management process and ideas for improvement;
• Design, test and implement Patch Management process improvements following their approval by EIB IT management.

Academic qualifications and professional skills

• Final year of studies or degree in IT, engineering, mathematics or physics;
• Good to advanced knowledge of Microsoft Office software, in particular Excel, Word and PowerPoint;
• Knowledge of Microsoft SharePoint administration would be an advantage;
• Practical knowledge of a document management system would be an advantage ; 
• Excellent knowledge of written and spoken English and/or French.

Competencies

• Achievement Drive;
• Change Orientation;
• Collaboration;
• Organizational Commitment.

 

Please note that deadline for application is the 29/10/2017.

More information on our EIB Internship Programme and Provisions for In-service training can be consulted on our EIB website;http://www.eib.org/about/jobs/student-jobs/index.htm