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Job Title
EIB Trainee - Corporate Services Directorate Information Technology (IT) - Transversal Services Department - Infrastructure and Operations Division - End User Services
Job ID
LU - Luxembourg
Full/Part Time
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EIB Posting

The EIB, the European Union's bank, is seeking for its Corporate Services Directorate Information Technology (IT) - Transversal Services Department - Infrastructure and Operations Division - End User Services

at its headquarters in Luxembourg:


Duration: 5 months (fixed start date: 1st September 2018)

(With possible extension up to 6 months if required by University)


Please note that, as marked on our Webpage, only applications from nationals of the Member States of the European Union, as well as citizens from countries with which EU accession negotiations have started, can be considered (Turkey, Serbia and Montenegro).


Please note that you are requested to limit your applications to a maximum of three traineeship publications. We will only consider and retain the first three applications submitted.


Objective of the traineeship

The objective of the traineeship will be to contribute to the continuous improvement of end user hardware and software asset management at the EIB.

You should actively propose improvements on the processes and systems used, as well as on how they are shared within the scope of end users' assets.



Under the supervision of the Head of End User Services Unit, you will work as a Junior IT Asset Manager and participate actively in the following initiatives: cost reduction and optimisation of the EIB end user services software portfolio; optimisation of the end user asset management database and the review and improvement of the IT asset management procedure.

Your tasks will be to:

  • Review end user software used at EIB;
  • Promote standardisation and rationalisation of Extended Update Software (EUS) products;
  • Identify business cases covered by third party software that could be addressed by standard versions included in the Window 100/Office 2016;
  • Provide input for license cost optimisation;
  • Identify improvements on Configuration Management Database (CMDB) Hardware (HW) and Software (SW) in the EUS scope.


Academic qualifications and professional skills                                                                             

  • Final year of studies or Bachelor degree in Science, Engineering, Business Administration, others;
  • Good technical IT capacities;
  • Knowledge of software license management tools, IT Service Management tools particularly configuration management modules;
  • Exposure to Microsoft SCCM and reporting tools like Business Objects will be considered an advantage;
  • Understanding of software license models and options;
  • Excellent knowledge of written and spoken English. French would be considered an advantage.                                                                               



  • Achievement Drive: continually keeps an eye on performance, focusing on improving it, showing drive and determination to meet short and long-term goals.
  • Change Orientation: Adapts to differences and changes in the environment; takes a flexible approach to reach outcomes.
  • Collaboration: Works cooperatively as part of a team; works collaboratively with peers across organisational boundaries based on a genuine interest in and an accurate understanding of others and their individual perspectives and concerns.
  • Organisational Commitment: Is willing to commit to an organisation whose mission is to support Europe and is open to diversity, and to align her/his own behavior with the organisation’s needs and intrinsic values, acting with integrity in ways that promote the organisation’s mission, policies and rules.


Please note that deadline for application is the 27/05/2018.

More information on our EIB Internship Programme and Provisions for In-service training can be consulted on our EIB website;http://www.eib.org/about/jobs/student-jobs/index.htm

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