afotakel

https://erecruitment.eib.org/psp/hr/EMPLOYEE/HRMS/c/HRS_HRAM.HRS_APP_SCHJOB.GBL?FOCUS=Applicant&Page=HRS_APP_JBPST&SiteId=1&JobOpeningId=105072&PostingSeq=2 Job Details Job Title IT Senior Management Support Agent Job ID 105072 Location LU - Luxembourg Full/Part Time Full-Time Favorite Job EIB Posting The EIB, the European Union's bank, is seeking to recruit for its Corporate Services (CS) – Information Technology (IT) – Transversal Services Department (TSD) – Infrastructure and Operations Division (IO) – End User Services (EUS) at its headquarters in Luxembourg, a: IT Senior Management Support Agent This is a full-time position at grade 2/3 The term of this contract will be 4 years Panel interviews are anticipated for mid-June 2018. The EIB offers fixed-term contracts of up to a maximum of 6 years, according to business needs, with a possibility to convert to a permanent contract, subject to organisational requirements and individual performance. Purpose The IT Senior Management Support Agent will be responsible for implementing and delivering first line IT support services for the Bank’s Senior Management (members of the Management Committee and Directors General). Operating Network and specific post environment The IT Senior Management Support Agent will work under the direct supervision of the Head of End User Services Unit. S/he will develop and maintain a close working relationship with the Bank’s Senior Management community. S/he will also interact and collaborate with other members of IT. The post requires a high sense of discretion, confidentiality, diplomacy, responsibility, judgment and initiative as well as flexibility in working hours. Accountabilities The IT Senior Management Support Agent: Contribute to the implementation of IT policies and procedures related to support services for the Bank’s Senior Management Under the supervision of the Head of Unit, participate in the identification, technical evaluation, testing, validation and implementation of new and existing products, as well as emerging technologies to meet existing and anticipated Senior Management requirements Register, document and follow up on Senior Management requests, incidents and problems to conclusion and keep the users informed at all stages of the resolution and/or fulfilment process. All service requests, incidents and problems needs to be registered in BMC Take responsibility for first line IT support towards Senior Management by acting as a first point of contact, by troubleshooting basic hardware and/or software issues. Escalate more complex issues to the appropriate functional or technical support, and non-standard requests to the Head of Unit Communicate proactively, provide technical advisory services as required and propose and manage specific projects and initiatives (e.g. training sessions) in agreement with the Head of Unit, to foster and improve the customer relationship with the Senior Management community Report regularly to IT management the activities of Senior Management Support (e.g. metrics on standard requests, types of new non-standard requests, topics that require decisions, etc). Qualifications Secondary level education, complemented with a 2-year certification in a relevant field (economics, legal, business administration) or secondary level education with equally qualified experience in a relevant field. At least 5 years' experience in an IT support role, including at least 2 years in a senior management support position Excellent knowledge of Windows and of the Bank’s productivity/connectivity tools (Word, Excel, PowerPoint, MS Project, Skype for Business etc.) Good knowledge of the Bank’s organization and its procedures is an advantage Excellent problem solving skills Good IT infrastructure knowledge On-going knowledge of market trends and development in the IT sector Excellent proactivity, attention to details and service delivery Excellent knowledge of English and/or French(*), with a good knowledge of the other (Knowledge of other EU languages would be an advantage) Competencies Achievement Drive: continually keeps an eye on performance, focusing on improving it, showing drive and determination to meet short and long-term goals Change Orientation: Adapts to differences and changes in the environment; takes a flexible approach to reach outcomes Collaboration: Works cooperatively as part of a team; works collaboratively with peers across organisational boundaries based on a genuine interest in and an accurate understanding of others and their individual perspectives and concerns Organisational Commitment: Is willing to commit to an organisation whose mission is to support Europe and is open to diversity, and to align her/his own behaviour with the organisation’s needs and intrinsic values, acting with integrity in ways that promote the organisation’s mission, policies and rules. (*) There may be certain flexibility on this requirement, but limited to particularly suitable candidates who may not yet be proficient in French. If selected, such candidates will be hired on the condition that they build up rapidly knowledge of French and accept that their future career in the EIB may be subject to the attainment of sufficient proficiency in both of the Bank's working languages We are an equal opportunity employer, who believes that diversity is good for our people and our business. As such, we promote the inclusion of suitably qualified and experienced staff without regard to their gender, age, racial or ethnic origin, religion or beliefs, sexual orientation/identity, or disability (*). Deadline for applications: 9th May 2018 (*). We particularly welcome applications from women and persons with disabilities.

https://nato.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=180213 System Administrator (UNIX)-180213 Primary Location Netherlands-The Hague NATO Body NATO Communications and Information Agency (NCI Agency) Schedule Full-time Salary (Pay Basis) : 5,667.94Euro (EUR) Monthly Grade A.2 Description : The NCI Agency is made up of teams of dedicated people from 29 different nations who are technology experts in their chosen fields. Our collective role is to help protect the lives of 1.5 billion people and contribute to maintaining world peace. The Engineering Branch (ENB) manages, controls, guides and orchestrates all technical aspects of all AirC2-related internal and contracted projects throughout their lifecycle. It provides estimation of the required effort for each project/task and staffs, plans, allocates and manages engineering resources according to agreed priorities. ENB executes overall design responsibility to ensure and harmonize the integrity, technical coherence and interoperability across all AirC2-related based projects throughout product lifecycles (requirements, design, implementation, test support and site support) and across assigned projects. ENB also maintains close coordination with Service Strategy and other key stakeholders across the Agency for technical roadmaps and engineering matters. As an expert in the field of System Administration (UNIX) with experience in the installation, administration and maintenance of UNIX (i.e. Linux and Solaris) and MS-Windows systems in a network environment you will play a crucial role in the following: Role responsibilities: Under the direction of Head-EES (H-EES), you will perform duties such as the following: Install, configure, administer, monitor and maintain the assigned systems, sub-systems or assets, and documents the appropriate actions based on requirements and architectures defined by the System Engineering Section. Integrate new elements into the assigned systems, as directed, in close co-operation with the subject matter experts from the Service Delivery Branch. Perform configuration control and IT Asset Tracking on the system software used on internal IT support systems. Managing and supervising the CIS systems assigned to him from a maintenance, installation, asset management and security perspective; Ensure implementation of the appropriate security rules. Monitor system performance and resolves system problems to ensure that systems remain operational and keeps the users appropriately informed on the system status. Direct and support the programmers in implementation and maintenance of scripting solutions. Liaise with the Operations Centre (OpsCen) Customer Service Desk (CSD) for routine system tasks and provides second-line support within service operations. Coordinate and supervise third line of support for system software through the activation of consultancy and maintenance contracts. Provide expert support and technical expertise to all Agency staff on AMDC2 internal IT support systems. Develop and maintains local backup and recovery procedures and ensures their proper execution. Perform and supports on-the-job-training (OJT) as directed. Monitor the work of external consultants at working level. Maintain a high level of expertise in the areas above and stays abreast of related best practices. Deputize for higher grade staff, if required Perform other duties, as required. Person specification Qualifications required: We are looking for candidates with a Master of Science (MSc) degree or a Bachelor of Science (BSc) degree at a nationally recognised/certified University in a technical subject with substantial Information Technology (IT) content or related subject, or exceptionally, the lack of a university/college degree may be compensated by the demonstration of a candidate’s particular abilities or experience that is/are of interest to the NCI Agency; that is, extensive and progressive expertise in the duties related to the function of the post or progressive managerial experience in fields directly related to the function of the post. Experience required: In addition to at least 2 years of relevant experience, you will have: Recent practical experience in the installation, administration and maintenance of UNIX (i.e. Linux and Solaris) and MS-Windows systems in a network environment; Knowledge of and practical experience in administering networked systems for different operating systems and their integration. Knowledge of or practical experience with IT asset tracking and configuration control tools. Experience of system performance measurement and evaluation. Desirable Experience: The ideal candidate will possess some or all of the following: Prior experience of working in an international environment comprising both military and civilian elements; (please delete if not applicable) Knowledge of NATO responsibilities and organization, including ACO and ACT. Competencies required: We are looking for a person who demonstrates the following behavioural competencies: Deciding and Initiating Action - Takes responsibility for actions, projects and people; takes initiative and works under own direction; initiates and generates activity and introduces changes into work processes; makes quick, clear decisions which may include tough choices or considered risks. Working with People - Shows respect for the views and contributions of other team members; shows empathy; listens, supports and cares for others; consults others and shares information and expertise with them; builds team spirit and reconciles conflict; adapts to the team and fits in well. Presenting and Communicating Information - Speaks fluently; expresses opinions, information and key points of an argument clearly; makes presentations and undertakes public speaking with skill and confidence; responds quickly to the needs of an audience and to their reactions and feedback; projects credibility. Writing and Reporting - Writes convincingly; writes clearly, succinctly and correctly; avoids the unnecessary use of jargon or complicated language; writes in a well-structured and logical way; structures information to meet the needs and understanding of the intended audience. Applying Expertise and Technology - Applies specialist and detailed technical expertise; uses technology to achieve work objectives; develops job knowledge and expertise (theoretical and practical) through continual professional development; demonstrates an understanding of different organisational departments and functions. Travel: Business travel to NATO and national (NATO and non-NATO) facilities as well as occasional travel between the NCI Agency offices; May be required to undertake duty travel to operational theatres inside and outside NATO boundaries. Language skills: A thorough knowledge of one of the two NATO languages, both written and spoken, is essential and some knowledge of the other is desirable. NOTE: Most of the work of the NCI Agency is conducted in the English language. Professional Contacts: You will be responsible for liaising with end users, CIS and security communities under the direction of H-EES. Supervisory/Guidance Duties: You may supervise, administer and give professional guidance to staff, if required. Contract NCI Agency normally offers contracts of employment of a definite duration, not exceeding three years. Contracts may be for less than three years as required to support short-term projects, meet uncertainty with respect to the business outlook, staff performance and other factors. Definite duration contracts may be extended for further periods. When extending contracts, the following is taken into consideration: Renewal is in the interest of the Agency. Staff member's desire to remain with the Agency. The financial situation provides sufficient funding for the post held. The skills, competencies and behaviours, potential and work experience of the staff, versus the requirements of the Agency's work and/or availability of funding. Staff member has served the Agency with performance to the required standard as defined by the Agency, Staff member's deployability to operational theatre. Serving civilian members of NATO will be offered a contract in accordance with the NATO Civilian Personnel Regulations. The first six months of definite duration contracts are a probationary period. During this period the staff member's work is assessed to ensure that he/she has the ability to carry out the duties of the post. At or before the end of the probationary period, the staff member will be notified in writing that the appointment is confirmed or terminated or, in exceptional cases, that the probationary period is extended. What do we offer? Excellent tax-free salary, including (where eligible) expatriation household and children's allowances and additional privileges for expatriate staff. Education allowance for children (where appropriate) and an excellent private health insurance scheme; Generous annual leave and home leave (if eligible). Retirement Pension Plan. To learn more about NCI Agency and our work, please visit our website. Please note: Due to the Agency’s transition into a new structure in the near future, this post may be subject to transfer to one of our other locations, as well as to a change of reporting lines. The final decision will be made at the time of a firm offer. The Agency’s recruitment team advises you that due to the large volume of applications it receives the screening process may take up to 2 months. We appreciate your patience.

https://nato.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=180195 System Administrator (Windows)-180195 Primary Location Netherlands-The Hague NATO Body NATO Communications and Information Agency (NCI Agency) Schedule Full-time Salary (Pay Basis) : 5,667.94Euro (EUR) Monthly Grade A.2 Description : The NCI Agency is made up of teams of dedicated people from 29 different nations who are technology experts in their chosen fields. Our collective role is to help protect the lives of 1.5 billion people and contribute to maintaining world peace. The Engineering Enabling Section (EES) manages, controls, guides, evolves and orchestrates support of internal CIS assets including test strings under the control of AMDC2. The section is the CIS provider of AMDC2 internal systems and act as the CIS operating authority for these systems. It ensures second line support for internal AirC2 PO&S systems. EES provides operational expertise for education, training, testing and development activities. EES maintains the production environment of system documentation and supports project teams in the production of related product documentation material. The section ensures the consistency of all system documentation and compliance to appropriate documentation standards and guidelines. EES manages the supporting engineering resources allocated to the Section. As an expert in the field of System Administration (Windows) with experience in the installation, administration and maintenance of MS-Windows systems in a network environment, you will play a crucial role in the following: Role Responsibilities Under the direction of Head-EES (H-EES), you will perform duties such as the following: Install, configure, administer, monitor and maintain the assigned systems, sub-systems or assets, and documents the appropriate actions based on requirements and architectures defined by the System Engineering Section; Integrate new elements into the assigned systems, as directed, in close co-operation with the subject matter experts from the Service Delivery Branch; Managing and supervising the CIS systems assigned to him from a maintenance, installation, asset management and security perspective; Perform configuration control and IT Asset Tracking on the system software used on internal IT support systems; Ensure implementation of the appropriate security rules; Monitor system performance and resolves system problems to ensure that systems remain operational and keeps the users appropriately informed on the system status; Direct and support the programmers in implementation and maintenance of scripting solutions; Liaise with the Operations Centre (OpsCen) Customer Service Desk (CSD) for routine system tasks and provides second-line support; Coordinate and supervise third line of support for system software through the activation of consultancy and maintenance contracts; Provide expert support and technical expertise to all Agency staff on internal IT support systems; Develop and maintains local backup and recovery procedures and ensures their proper execution; Perform and supports on-the-job-training (OJT) as directed; Monitor the work of external consultants at working level; Maintain a high level of expertise in the areas above and stays abreast of related best practices; Deputize for higher grade staff, if required; Perform other duties, as required. Person Specification We are looking for candidates with A Master of Science (MSc) degree or a Bachelor of Science (BSc) degree at a nationally recognised/certified University in a technical subject with substantial Information Technology (IT) content or exceptionally, the lack of a university/college degree may be compensated by the demonstration of a candidate's particular abilities or experience that is/are of interest to NCI Agency; that is, at least 12 years extensive and progressive expertise in the duties related to the function of the post. A high school diploma or equivalent diploma of higher secondary education is also required. Experience Required In addition to 5 years of experience in the duties related to the function of the post, we also require sound knowledge of the following: Recent practical experience in the installation, administration and maintenance of MS-Windows systems in a network environment; Knowledge of and practical experience in administering networked systems for different operating systems and their integration; Knowledge of or practical experience with IT asset tracking and configuration control tools. The following will be considered as an advantage Experience of system performance measurement and evaluation Prior experience of working in an international environment comprising both military and civilian elements; (please delete if not applicable) Knowledge of NATO responsibilities and organization, including ACO and ACT. Competencies Required Leading and Supervising - Provides others with a clear direction; motivates and empowers others; recruits staff of a high calibre; provides staff with development opportunities and coaching; sets appropriate standards of behaviour. Persuading and Influencing - Gains clear agreement and commitment from others by persuading, convincing and negotiating; makes effective use of political processes to influence and persuade others; promotes ideas on behalf of oneself or others; makes a strong personal impact on others; takes care to manage one’s impression on others. Presenting and Communicating Information - Speaks fluently; expresses opinions, information and key points of an argument clearly; makes presentations and undertakes public speaking with skill and confidence; responds quickly to the needs of an audience and to their reactions and feedback; projects credibility. Applying Expertise and Technology - Applies specialist and detailed technical expertise; uses technology to achieve work objectives; develops job knowledge and expertise (theoretical and practical) through continual professional development; demonstrates an understanding of different organisational departments and functions. Analysing - Analyses numerical data and all other sources of information, to break them into component parts, patterns and relationships; probes for further information or greater understanding of a problem; makes rational judgements from the available information and analysis; demonstrates an understanding of how one issue may be a part of a much larger system. Planning - Accurately scopes out length and difficulty of tasks and projects; sets objectives and goals; breaks down work into the process steps; develops schedules and task/people assignments; anticipates and adjusts for problems and roadblocks; measures performance against goals; evaluates results. Travel Business travel to NATO and national (NATO and non-NATO) facilities as well as frequent travel between the NCI Agency offices; May be required to undertake duty travel to operational theatres inside and outside NATO boundaries. Language Skills A thorough knowledge of one of the two NATO languages, both written and spoken, is essential and some knowledge of the other is desirable. NOTE: Most of the work of the NCI Agency is conducted in the English language. Supervisory/Guidance Duties You may supervise, administer and give professional guidance to staff, if required. Contract NCI Agency normally offers contracts of employment of a definite duration, not exceeding three years. Contracts may be for less than three years as required to support short-term projects, meet uncertainty with respect to the business outlook, staff performance and other factors. Definite duration contracts may be extended for further periods. When extending contracts, the following is taken into consideration: Renewal is in the interest of the Agency. Staff member's desire to remain with the Agency. The financial situation provides sufficient funding for the post held. The skills, competencies and behaviours, potential and work experience of the staff, versus the requirements of the Agency's work and/or availability of funding. Staff member has served the Agency with performance to the required standard as defined by the Agency, Staff member's deployability to operational theatre. Serving civilian members of NATO will be offered a contract in accordance with the NATO Civilian Personnel Regulations. The first six months of definite duration contracts are a probationary period. During this period the staff member's work is assessed to ensure that he/she has the ability to carry out the duties of the post. At or before the end of the probationary period, the staff member will be notified in writing that the appointment is confirmed or terminated or, in exceptional cases, that the probationary period is extended. What do we offer? Excellent tax-free salary, including (where eligible) expatriation household and children's allowances and additional privileges for expatriate staff. Education allowance for children (where appropriate) and an excellent private health insurance scheme; Generous annual leave and home leave (if eligible). Retirement Pension Plan. To learn more about NCI Agency and our work, please visit our website. Please note: Due to the Agency’s transition into a new structure in the near future, this post may be subject to transfer to one of our other locations, as well as to a change of reporting lines. The final decision will be made at the time of a firm offer. The Agency’s recruitment team advises you that due to the large volume of applications it receives the screening process may take up to 2 months. We appreciate your patience

https://ldd.tbe.taleo.net/ldd03/ats/careers/requisition.jsp?org=BIS&cws=1&rid=554 Senior Systems Engineer (Windows Client) Office location: Basel Department: General Secretariat Unit: Information Management Services Service: Employment - Duration: 3 years Contract type: Fixed-term FTE%: 100% Application Deadline: 07/05/2018 Description The Bank for International Settlements is recruiting a Senior Systems Engineer to specialise in Windows client and software distribution. We are an international organisation promoting global monetary and financial stability, and a bank for central banks. You will support us by managing, monitoring and enhancing the platform for delivering the operating system, software applications and patches to the end user Windows client environment. You will also be responsible for managing the user environment: defining and configuring the client desktop experience. In addition, you will supervise the day-to-day activities of external contractors, and work with external vendors. You will have a graduate degree in a technical discipline and ITIL qualification. You will also have excellent knowledge of Windows 7 and 10, Office 365 and SCCM. We look forward to meeting candidates who have worked for at least five years in a client engineering / software distribution role. We offer a unique, highly rewarding, international work environment alongside colleagues from more than 60 countries. You will have exposure to a range of state-of-the-art technologies and business areas and receive a competitive compensation package, including full relocation and health insurance. And because of our status as an international organisation, we are able to hire globally and welcome applications from candidates of all nationalities. The BIS’s head office is located in Basel, Switzerland, with representative offices in Hong Kong SAR and Mexico City. The BIS employs staff on both open-ended and fixed-term contracts. However, all new entrants are recruited on a fixed-term basis. The BIS is fully committed to equal opportunity employment and strives for diversity among its staff. We encourage applications from female candidates.

https://nato.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=180243 Senior Technician (Information Systems AirC2)-180243 Primary Location Germany-Uedem NATO Body NATO Communications and Information Agency (NCI Agency) Schedule Full-time Salary (Pay Basis) : 4,170.55Euro (EUR) Monthly Grade B.4 Description: NCI Agency is currently seeking a Senior Technician (Information Systems AirC2) to work within our CIS Support Unit is Uedem, Germany. We are looking for someone with a background in Systems Administration of complex computer systems, who can demonstrate knowledge of AirC2 Systems. It is also highly desirable that you have excellent communication, and a flexible approach. If your experiences and skills fit to the description, apply now! Role Responsibilities This is a position within the NATO Communications and Information Agency (NCIA), an organization of the North Atlantic Treaty Organization (NATO). The NCIA has been established with a view to meeting to the best advantage the collective requirements of some or all NATO nations in the fields of capability delivery and service provision related to Consultation, Command & Control as well as Communications, Information and Cyber Defence functions, thereby also facilitating the integration of Intelligence, Surveillance, Reconnaissance, Target Acquisition functions and their associated information exchange. NCI Agency CIS Support Unit (CSU) Uedem, located in Uedem (Germany), enables end-to-end CIS services as it installs, operates, maintains and supports the full range of CIS capabilities during peacetime, crisis and war throughout its allocated Area of Responsibility (AOR) and as otherwise directed. The Service Operations Branch (SOB) is responsible for providing local support to the provision of CIS services in direct support of local and remote customers in accordance with SLAs and other agreements. Under coordination of the NCI Agency’s OPS Center, SOB directs, coordinates, supervises and executes all local Service Operation activities required in support of all Service Lines. SOB provides local Level 1 and 2 support, directly or as directed by the Ops Centre and/or in coordination with the appropriate service lines. SOB contributes to Continual Service and Process Improvement and reports Key Performance Indicators to appropriate service lines. SOB is locally responsible for the installation, operation, maintenance and administration of assigned IT, Network, Cable, VTC, Voice and Video equipment, as well as all operating system, core and specific application software. SOB ensures physical Security is monitored and maintained, and Cyber Security activities are performed as delegated by Cyber Security SL. It coordinates the real life support with the local hosting HQ. SOB contributes to Problem Management, Access Management, Event Management, Request Fulfilment, Release and Deployment, Test and Validation, Configuration Management and Change Management in support of appropriate Service Lines and in coordination with Service Management Branch. SOB is responsible for the provision of limited support to corporate customers within the CSU AOR. SOB is responsible for the development and continual improvement of Configuration, Problem, Change and Release Management processes and procedures. Service Operations branch executes/contributes to Level 1 support of Incident Management and Request Fulfilment. This branch supports service provision to the local customer as defined in the SLA; this includes the end-to-end service, as well as proactive local Incident Management, Problem Management, Event Management. It also installs local software in support of release and deployment management in DAS and ensures that appropriate KPIs are met and reports to Service Lines and Service Management Branch on a regular basis. Under the direction of Branch Head Service Operations NSV VSO 0010, the successful candidate will perform duties such as the following: Installs, operates and maintains assigned CORE Systems software, Databases and other Applications and ICT Platforms (IS) and stays abreast of latest developments in these areas. Supports the applications and data integrity and integrity of assigned ICT Platforms (IS), supports IT Service Continuity Management (ITSCM), Business Continuity and Disaster Recovery Plans. Maintains liaison with other CSU internal units, Service Lines and other technical organisations. Provides support related to local CIS Service provision during the execution phase. Documents the design and configuration of assigned applications and ICT Platforms (IS) and the required operating procedures. Implements procedures, tools and techniques for monitoring and managing the performance of applications and ICT Platforms (IS) and provides reports as required. Monitors and reports on the capacity of the assigned applications and ICT Platforms (IS). Assists with and implements assigned project work packages. May participate in 24/7 duties if required. May perform any other duties as required. Person Specification Qualifications Required We are looking for a candidate with vocational training at a higher administrative level in a relevant discipline or equivalent. Experience Required At least 5 years’ experience within the area of Systems Administration of complex computer systems. Knowledge of AirC2 systems. It will be considered an asset if you can prove: Prior experience of working in an international environment comprising both military and civilian elements. Knowledge of NATO responsibilities and organization, including ACO and ACT. Knowledge of ACCS Competencies Required Applying Expertise and Technology: Applies specialist and detailed technical expertise; uses technology to achieve work objectives; develops job knowledge and expertise (theoretical and practical) through continual professional development; demonstrates an understanding of different organisational departments and functions. Delivering Results and Meeting Customer Expectations: Focuses on customer needs and satisfaction; sets high standards for quality and quantity; monitors and maintains quality and productivity; works in a systematic, methodical and orderly way; consistently achieves project goals. Working with People: Shows respect for the views and contributions of other team members; shows empathy; listens, supports and cares for others; consults others and shares information and expertise with them; builds team spirit and reconciles conflict; adapts to the team and fits in well. Language Skills Most of the work of the NCI Agency is conducted in the English language, and therefore a thorough knowledge of English, both written and spoken, is essential and some knowledge of French is desirable. Travel Business travel to NATO and national (NATO and non-NATO) facilities as well as frequent travel between the NCI Agency offices. May be required to undertake duty travel to operational theatres inside and outside NATO boundaries. What do we offer? Excellent tax-free salary, including (where eligible) expatriation household and children's allowances and additional privileges for expatriate staff. Education allowance for children (where appropriate) and an excellent private health insurance scheme. Generous annual leave and home leave (if eligible). Retirement Pension Plan. To learn more about NCI Agency and our work, please visit our website. Please note that due to the Agency’s transition into a new structure in the near future, this post may be subject to transfer to one of our other locations, as well as to a change of reporting lines. The final decision will be made at the time of a firm offer. The Agency’s recruitment team advises you that due to the large volume of applications it receives the screening process may take up to 2 months after closing date. We appreciate your patience.

https://wipo.taleo.net/careersection/wp_2/jobdetail.ftl?lang=en&job=18112-FT Job Description - Chief Information Officer (18112-FT) Chief Information Officer - 18112-FT Information and Communications Technology Department, Administration and Management Sector Grade - D2 Contract Duration - 2 years * Duty Station : CH-Geneva Publication Date : 26-Mar-2018 Application Deadline : 20-Apr-2018, 9:59:00 PM IMPORTANT NOTICE REGARDING APPLICATION DEADLINE: please note that the deadline for applications is indicated in local date and time. 1. Organizational Context a. Organizational Setting This post is located in the Information and Communications Technology Department (ICTD) of the Administration and Management Sector. b. Purpose Statement As WIPO’s most senior technology executive, the Chief Information Officer (CIO) provides leadership and vision for the transformation of the Organization’s information and communication technology systems and structures, with a focus on service excellence, quality, efficiency and integration. The incumbent is responsible for developing the organization-wide ICT strategy in coordination with all internal technology groups, leading the day-to-day operations of the ICT Department, advising WIPO senior management on technology matters and suggesting innovative solutions that will enhance WIPO’s ability to serve its clients and staff and to control ICT-related costs. The CIO will closely collaborate with the business stakeholders and leaders of internal (federated) ICT teams to ensure world-class service from ICTD, streamline operations, coordinate with the leaders/stakeholders of WIPO’s business services and develop the standards, policies and architectures necessary to develop and operate ICT for WIPO. The CIO is expected to play a persuasive role and to scale up his / her business influence, guiding senior management and business leaders on how to thrive in a fast-changing technology and business environment. c. Reporting Lines The incumbent will report to the Assistant Director General for Administration and Management and be accountable to the Information Technology Board (ITB). 2. Duties and Responsibilities The incumbent will perform the following principal duties: 1. Direct the Department's portfolio of work and take overall management responsibility for its human and financial resources, determining priorities and allocating resources for the timely and quality delivery of work products in accordance with WIPO’s results-based management framework; develop and periodically review department work plans, budgets, project plans, and department strategies; determine and track Key Performance Indicators (KPIs) to make sure objectives are met. 2. Develop an Organization-wide ICT strategy. Within WIPO’s governance structure, work with business stakeholders and ICT leaders from the federated groups to develop a comprehensive three-year rolling ICT strategy that will inform the Program and Budget development process. Map the strategy to WIPO’s Medium-Term Strategic Plan to ensure the ICT strategy supports the plan. 3. Develop and forge strong relationships with business stakeholders and federated group ICT leaders to ensure the Organization’s ICT strategy is aligned with the business strategy and that Organization-wide ICT objectives are achieved, to identify and provide solutions for the reduction of overlapping functions and technology tools and address needs proactively to ensure that ICTD is providing superior support. 4. Promote and implement ITB decisions and directions and ensure that ITB directions are effectively communicated and followed throughout WIPO. 5. Keep fully abreast of ICT-related trends, opportunities and risks to ensure that WIPO is making the best use of the technologies available, that the installed technologies are up-to-date and are responsive to business needs and identify emerging technologies that could be useful to WIPO. Recommend, obtain endorsement for and implement changes or additions to WIPO’s technology base that enhance WIPO’s ability to provide superior customer service and support business requirements. 6. Develop, implement, and provide ongoing supervision of a comprehensive service management approach for ICTD that follows industry standards and best practices. Ensure that agreed to service levels are maintained or exceeded. 7. Oversee and guide the operations of ICTD, including service management, infrastructure operations, internal ICT customer support, Enterprise Architecture (EA) and innovation activities, applications support and development and the Program Management Office (PMO). 8. Provide for the resilience of WIPO’s ICT infrastructure and applications. Ensure that plans and processes are established and in place to maintain and secure WIPO systems in the event of a business-impacting event or disaster. Periodically test resilience plans. 9. Work in close collaboration with the Security and Information Assurance Division to ensure policies, standards and processes necessary to secure WIPO’s systems are implemented and maintained; coordinate with the Division to periodically test and verify that security systems and processes are working properly. 10. Perform any other duties as required. 3. Requirements Education Essential An advanced university degree in computer science, information technology or a related discipline. A first-level degree in a relevant discipline plus two years’ relevant experience in addition to the experience requested below may be considered in lieu of the advanced university degree. Desirable An advanced university degree in business management. Recognized certifications in state-of-the art IT-related subjects, including project management, ICT service models (such as ITIL), etc. Experience Essential At least 15 years’ relevant professional experience, including a minimum of seven years’ managerial experience and a minimum five years’ experience in a senior role in the IT department of an international organization or multinational company. Demonstrated record of successfully transforming ICT teams to high-functioning and customer-oriented groups that are aligned with and responsive to their organization’s business requirements and strategy. Desirable Experience working in a federated ICT environment. Language Essential Excellent written and spoken knowledge of English. Desirable Knowledge of French. Job Related Competencies Essential Excellent leadership, people and resource management skills, with the proven ability to lead and motivate in a federated environment. Strong analytical and decision-making skills. Excellent interpersonal, communication and presentation skills, with the ability to “translate” IT-related subjects so that they are understood, in broad terms, by non-IT business stakeholders; and persuade others towards positive results with or without the line of command. Strong change and project management skills, with the ability to increase the capacity and resilience of the Organization to embrace and adapt to change and to devise and follow a structured transformation process. Ability to establish technical and business credibility and work effectively with business leaders, ICT leaders, technical staff, and clients, including senior management. Ability to demonstrate to stakeholders the value of ICT solutions for their business requirements. Ability to understand the operational and strategic requirements of an international organization. Ability to develop tactical and strategic plans to apply technology appropriately to meet organization business requirements and strategies. Ability to represent WIPO’s ICT approach and structure to other organizations credibly and effectively. 4. Organizational Competencies 1. Communicating effectively. 2. Showing team spirit. 3. Demonstrating integrity. 4. Valuing diversity. 5. Producing results. 6. Showing service orientation. 7. Seeing the big picture. 8. Seeking change and innovation. 9. Developing yourself and others. 5. Information Mobility: WIPO staff members are international civil servants subject to the authority of the Director General and may be assigned to any activities, office or duty station of the Organization. Accordingly, the selected candidate may be required to move from time to time to new functions and/or to another duty station. Annual salary: Total annual salary consists of a net annual salary (net of taxes and before medical insurance and pension fund deductions) in US dollars and a post adjustment. The post adjustment (cost of living allowance) is variable and subject to change without notice in accordance with the rates as set within the UN Common System for salaries and allowances. The figures quoted below are based on the March 2018 rate of 80.5% D2 Annual salary $107,150 Post adjustment $86,256 Total Salary $193,406 Currency USD Salaries and allowances are paid in Swiss francs at the official rate of exchange of the United Nations. Please refer to WIPO’s Staff Regulation and Rules for detailed information concerning salaries, benefits and allowances. Additional Information * Initial period of two years, renewable, subject to satisfactory performance. No fixed-term appointment or any extension hereof shall carry with it any expectancy of, nor imply any right to, (further) extensions or conversion to a permanent appointment. This vacancy announcement may be used to fill other posts at the same grade with similar functions in accordance with Staff Rule 4.9.5. Applications from qualified women as well as from qualified nationals of unrepresented Member States of WIPO and underrepresented geographical regions are encouraged. Please click on the following links for the list of unrepresented Member States and the list of underrepresented regions and the WIPO Member States in these regions. The Organization reserves the right to make an appointment at a grade lower than that advertised. ___________________________________________________________________ By completing an application, candidates understand that any willful misrepresentation made on this web site, or on any other documents submitted to WIPO during the application, may result in disqualification from the recruitment process, or termination of employment with WIPO at a later date, if that employment resulted from such willful misrepresentations. In the event that your candidature is shortlisted, you will be required to provide, in advance, a scanned copy of an identification and of the degree(s)/diploma(s)/certificate(s) required for this position. WIPO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU) / United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net/. Some professional certificates may not appear in the WHED and these will be reviewed individually. Additional testing/interviewing may be used as a form of screening. Initial appointment is subject to satisfactory professional references. Additional background checks may be required.

https://nato.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=180150 Job Description - Engineer (VTC) (180150) Engineer (VTC)-180150 Primary Location Belgium-Mons NATO Body NATO Communications and Information Agency (NCI Agency) Schedule Full-time Salary (Pay Basis) : 5,365.51Euro (EUR) Monthly Grade A.2 Description: Do you have experience of assisting in providing 3rd level technical support and remote fault diagnosis? Do you have experience with Polycom VTC endpoints, Tandberg / Cisco VTC endpoints and MCUs? The NATO Communications and Information Agency (NCI Agency) is currently looking for an Engineer (VTC) for NATO’s Security Investment Program (NSIP), to work within our Infrastructure Services Directorate. The NCI Agency has been established with a view to meeting to the best advantage the collective requirements of some or all NATO nations in the fields of capability delivery and service provision related to Consultation, Command & Control as well as Communications, Information and Cyber Defence functions The NCI Agency Directorate of Infrastructure Services (DIS) Director of Infrastructure Services (DIS) is accountable for the effective and efficient provision of CIS Infrastructures, and associated Enterprise-wide ICT Services through lifecycle support delivered to the Customer within time, cost and quality parameters and the requirements specified in SLAs. The Network Services and IT Infrastructure Service Line Chief is accountable and responsible to the DIS for planning and executing all lifecycle management activities for Network services and IT Infrastructure services (strategy, design, transition, operation and continuous service improvement including subject matter expertise, research and development, acquisition and logistic support) in the assigned C3 technical service areas. Role Responsibilities Under the direction of the Voice and Video NSIP (Senior Engineer), you will be performing the following duties: · Responsible for the delivery of 3rd level technical support to Operations, Exercises and the Static Voice Backbone & other NATO Voice Equipment within NSIP Programmes and Projects; · Performs remote fault diagnosis at Operational, Exercises & other NATO sites, during installation and early life cycle support of NSIP capabilities; · Supervises and carries out remote routine maintenance of Operations, Exercises and the static Voice infrastructure, management appliances and other NATO Voice equipment in line with the requirements of NSIP; · Supervises any changes to the system documentation of existing capabilities if influenced by NSIP project activities; · Directs the work undertaken by his technician and site technician; · Performs remote fault diagnosis on Call Managers, Session Border Controllers and Gateways as required during project execution and early life cycle support; · Advise customer sites with regards to Voice elements centralisation, standardization and best practices; · Being responsible for the creation and maintenance of Standard Operating Procedures within the Voice Cell as part of NSIP modifications or additions to current capabilities; · Coordination, and performance, of configuration, and evaluation, of test scenarios within the NGCS Reference Facility, pertinent to the area of Voice that is the focus of the upcoming capabilities; · Coordination, and performance, of configuration, and evaluation, of test scenarios within the NGCS Reference Facility, pertinent to the area of Voice that is the focus of the upcoming capabilities; · Performing the practical evaluation of management tools and capabilities; · Ensure a common understanding of the available toolsets and method of utilization within the centralized and distributed user base; · Investigating and proposing long term solutions to encountered equipment and configuration problems; · When required, conducts on-site surveys, validations and system acceptance testing within the Voice infrastructure. · Deputize for higher grade staff, if required; · Performs other duties as may be required. Person Specification Qualifications Required A Master of Science (MSc) degree at a nationally recognized/certified University in a technical subject with substantial Information Technology (IT) content and 2 years post-related experience; or a Bachelor of Science (BSc) degree at a nationally recognized/certified University in a technical subject with substantial Information Technology (IT) content and 4 years post related experience. Or exceptionally, the lack of a university/college degree may be compensated by the demonstration of a candidate’s particular abilities or experience that is/are of interest to NCI Agency; that is, at least 10 years extensive and progressive expertise in the duties related to the function of the post. Commercial certifications such as: Security+, CCNA, Polycom CVE will be considered an asset. Experience Required To be suitable for this position, we are looking for you to have experience in the areas outlined below: · A Four years’ operation, configuration and deployment experience of Polycom VTC endpoints, Tandberg / Cisco VTC endpoints and MCUs; · High level operational and configuration knowledge of VTC management appliances such as; Real Presence Resource Manager, RMX MCUs, Distributed Management Application (DMA) 7000, Cisco MSE 8000; · Very good knowledge of protocols and standards utilized in VTC and Unified Communications; SIP, TLS, H.323, H.245, H.239, G.711, G.722, Siren14, Siren22, and other similar standards; · Intermediate knowledge in design, deployment and configuration VTC equipment integration with Unified Communications solutions such as Microsoft Lync or Cisco Jabber; · Familiarity with VNOC applications including Centralized Scheduling tools, Call Detail Record reporting tools and automated fault identification tools; · Proficient in utilizing Audio Video control solutions such as Crestron, Extron, AMX; · Ability to configure, optimize and diagnose VTC CODECs including Polycom HDX models, Polycom VSX models, Tandberg MXP series and Cisco C series devices; · Experience with design, deployment, testing and evaluation of communications gateway Session Border Controller; ACME Packet, Cisco CUBE, Cisco VCS Expressway and Polycom RPAD; · One, or more, years’ experience in on-line performance, accounting, fault, security and configuration management of digital and analog networks and associated transmission systems to include switching systems in support of voice, telegraph and data transfer. It is highly desirable if you can display: · Commercial certifications; Security+, CCNA, Polycom CVE; · Basic knowledge of relational integrity and database design; · Familiarity with military voice and data systems; · Experience of related communications systems and techniques of ATM, TDM, Frame relay, MPLS and IP Technology; · Experience with integrating communications systems with Active Directory and PKI technologies; · Experience of preparing technical documentation and Standard Operating Procedures. · Prior experience of working in an international environment comprising both military and civilian elements; · Knowledge of NATO responsibilities and organization, including Allied Command Operations and Allied Command Transformation. Competencies Required Creating and Innovating - Produces new ideas, approaches, or insights; creates innovative products or designs; produces a range of solutions to problems; Deciding and Initiating Action - Takes responsibility for actions, projects and people; takes initiative and works under own direction; initiates and generates activity and introduces changes into work processes; makes quick, clear decisions which may include tough choices or considered risks. Working with People - Shows respect for the views and contributions of other team members; shows empathy; listens, supports and cares for others; consults others and shares information and expertise with them; builds team spirit and reconciles conflict; adapts to the team and fits in well. Planning and Organizing - Sets clearly defined objectives; plans activities and projects well in advance and takes account of possible changing circumstances; identifies and organizes resources needed to accomplish tasks; manages time effectively; monitors performance against deadlines and milestones; Leading and Supervising - Provides others with a clear direction; motivates and empowers others; recruits staff of a high caliber; provides staff with development opportunities and coaching; sets appropriate standards of behavior. Languages: A thorough knowledge of one of the two NATO languages, both written and spoken, is essential and some knowledge of the other is desirable. NOTE: Most of the work of the NCI Agency is conducted in the English language. Travel: Business travel to NATO and national (NATO and non-NATO) facilities as well as frequent travel between the NCIA offices; May be required to undertake duty travel to operational theatres inside and outside NATO boundaries. Contract NCI Agency normally offers contracts of employment of a definite duration, not exceeding three years. Contracts may be for less than three years as required to support short-term projects, meet uncertainty with respect to the business outlook, staff performance and other factors. Definite duration contracts may be extended for further periods. When extending contracts, the following is taken into consideration: Renewal is in the interest of the Agency. Staff member's desire to remain with the Agency. The financial situation provides sufficient funding for the post held. The skills, competencies and behaviours, potential and work experience of the staff, versus the requirements of the Agency's work and/or availability of funding. Staff member has served the Agency with performance to the required standard as defined by the Agency, Staff member's deployability to operational theatre. Serving civilian members of NATO will be offered a contract in accordance with the NATO Civilian Personnel Regulations. The first six months of definite duration contracts are a probationary period. During this period the staff member's work is assessed to ensure that he/she has the ability to carry out the duties of the post. At or before the end of the probationary period, the staff member will be notified in writing that the appointment is confirmed or terminated or, in exceptional cases, that the probationary period is extended. What do we offer? Excellent tax-free salary, including (where eligible) expatriation household and children's allowances and additional privileges for expatriate staff. Education allowance for children (where appropriate) and an excellent private health insurance scheme; Generous annual leave and home leave (if eligible). Retirement Pension Plan To learn more about NCI Agency and our work, please visit our website. Please note that due to the Agency’s transition into a new structure in the near future, this post may be subject to transfer to one of our other locations, as well as to a change of reporting lines. The final decision will be made at the time of a firm offer. The Agency’s recruitment team advises you that due to the large volume of applications it receives the screening process may take up to 2 months after closing date. We appreciate your patience.

https://nato.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=180119 Primary Location Norway-Stavanger NATO Body NATO Communications and Information Agency (NCI Agency) Schedule Full-time Salary (Pay Basis) : 67,850.00Norwegian Krone (NOK) Monthly Grade A.2 Description: NCI Agency is looking for an Engineer (Information Systems) who is a flexible, highly motivated individual willing to take on challenging initiatives, capable of working both independently and with others as a team and able to follow through to deliver results. In this roles you will be responsible for analysing, planning, and designing requirements and associated risks, as well as advising on technical solutions and mitigations. If you have experience in the areas below, this post is ideal for you! Role responsibilities: NCI Agency CIS Support Unit (CSU) Stavanger (NCST), located in Norway enables end-to-end CIS services as it installs, operates, maintains and supports the full range of CIS capabilities during peacetime, crisis and war throughout its allocates Area of Responsibility (AOR) and as otherwise directed. The Service Management Branch (SMB) supports the Agency’s Demand Management (DM), Operations Centre, and Service Lines, and is responsible for liaison with all NCI Agency customers in the CSU’s AOR and supports the Commander CSU in the role as NCI Agency representative and provides a single entry point for customers. SMB contributes and/or conducts monitoring and measurement of customer satisfaction. SMB supports the management of all agreements concerning Service Provision, Operations and Exercises within the CSU AOR. SMB supports Service Lines in the implementation and improvement of service management processes. This branch directs, co-ordinates and supervises all activities of CSU’s assigned resources in support of Exercises, Operations, Plans, Requirements, Project and Service Management. SMB reports appropriate Key Performance Indicators to Service Lines on a regular basis. Plans and Projects Section (PPS) establishes and maintains Operation Level Agreements (OLA), directives, instructions or other applicable documents with Service Line Managers in support of SLAs. This section provides technical advice to the CSU’s customers within its AOR. It supports the technical, cost and resource assessment of emerging requirements; the development and the management of local deployment schedules, plans and projects as assigned by Service Lines; Demand Management and Service Strategy in the implementation of new and changed services; and contributes to the coherent implementation and improvement of NCI Agency Change Management. Responsible for and coordinate with the service lines the following: scheduling, planning, coordinating, delivering of exercise, allocating resources, budgeting, event and local project planning. This section engages in central projects with direct impact on the cloud based event service delivery. It also collects and prepares user requirements and converts them into technical deliverables for events. This section performs user validation and user acceptance testing as directed by Independent Verification and Validation (IV & V). Under the direction of the Section Head Plans and Project Section, the post-holder will perform duties such as the following: Planning and coordination of projects and exercise plans supporting all Information Systems and Services supported by CSU Stavanger; Applies all service support processes in place, ensuring that the levels of service availability and quality are permanently met as agreed with NCI Agency customers; Captures requirements for projects, events and exercises, translates into functional and technical requirements; Represents CSU at conferences, if required; Designs and implements, internally and externally driven projects, requests and events, engaging with CSUs and SLs, ensuring clarity throughout the lifespan of exercises, events and projects; Planning and coordination of assigned exercises supported by CSU Stavanger; Planning and coordination of delegated exercises from Operations and Exercise Service Line, acting as Officer Primary Responsible on their behalf; Coordinates of Command, Control, Communications and Computers (C4) Support Plans and issuing of associated tasks; Planning processes within the CSU for all exercises, events and local projects; Develops project plans and coordinates with project stakeholders and reports on project execution and control; Supports the development of budget and manpower estimates in support of service delivery; Advises on the design and development of OLAs with Service Lines in support of customer SLAs; Develops technical, cost and manpower assessments for existing and emerging requirements and engages Service Lines and CSU elements and enablers for planning and prioritisation; Stays abreast of development in Service and Project Management methodologies/tools used by NCI Agency; Advises on technical possibilities within the NCI Agency service portfolio, ensuring that the requirements are understood, captured and coordinated with the Service Lines to support the expected customer outcomes; Deputize for higher grade staff, if required; Performs other duties as may be required. Person specification Qualifications required: A Master of Science (MSc) degree at a nationally recognized/certified University in a technical subject with substantial Information Technology (IT) content and 2 years post-related experience; Or a Bachelor of Science (BSc) degree at a nationally recognized/certified University in a technical subject with substantial Information Technology (IT) content and 4 years post related experience; Or exceptionally, the lack of a university/college degree may be compensated by the demonstration of a candidate’s particular abilities or experience that is/are of interest to NCI Agency; that is, at least 10 years extensive and progressive expertise in the duties related to the function of the post. Experience required Experience in Service Delivery in a customer support focused approach; Prior experience in project planning and coordination for CIS Service Operation; Experience in converting operational requirements into ICT requirements. Desirable Experience: Prior experience of working in an international environment comprising both military and civilian elements; ITIL foundation/intermediate training/certification and Prince2 foundation training; Technical leadership experience; Knowledge of NATO responsibilities and organization, including Allied Command Operations and Allied Command Transformation. Travel: Business travel to NATO and national (NATO and non-NATO) facilities in addition to frequent travel to exercise planning conferences is required; May be required to undertake duty travel to operational theatres inside and outside NATO boundaries. Language Proficiency: A thorough knowledge of at least one of the two NATO languages (English), both written and spoken, is essential and some knowledge of the other (French) is desirable. NOTE: The day to day work of the NCI Agency is conducted in the English language. Competencies required: We are looking for a person who demonstrates the following behavioural competencies: Persuading and Influencing - Gains clear agreement and commitment from others by persuading, convincing and negotiating; makes effective use of political processes to influence and persuade others; promotes ideas on behalf of oneself or others; makes a strong personal impact on others; takes care to manage one’s impression on others. Working with People - Shows respect for the views and contributions of other team members; shows empathy; listens, supports and cares for others; consults others and shares information and expertise with them; builds team spirit and reconciles conflict; adapts to the team and fits in well. Planning and organizing – Sets clearly defined objectives; plans activities and projects well in advance and takes account of possible changing circumstances; identifies and organises resources needed to accomplish tasks; manages time effectively; monitors performance against deadlines and milestones. Adapting and Responding to Change - Adapts to changing circumstances; tolerates ambiguity; accepts new ideas and change initiatives; adapts interpersonal style to suit different people or situations; shows an interest in new experiences. Coping with Pressures and Setbacks - Maintains a positive outlook at work; works productively in a pressurised environment; keeps emotions under control during difficult situations; handles criticism well and learns from it; balances the demands of a work life and a personal life. Professional Contacts: The post-holder liaises with the customer representatives, exercise training audience representatives, other CIS Support Units, Service Lines and NCI Agency subordinate elements. Supervisory/Guidance Duties: The post-holder will supervise work within the assigned functional area, managing and providing coordination and guidance to the staff as required. Working Environment: Normal office environment and secured areas below ground; Potentially includes shift work; Security Clearance Level: NATO Secret. Contract NCI Agency normally offers contracts of employment of a definite duration, not exceeding three years. Contracts may be for less than three years as required to support short-term projects, meet uncertainty with respect to the business outlook, staff performance and other factors. Definite duration contracts may be extended for further periods. When extending contracts, the following is taken into consideration: Renewal is in the interest of the Agency. Staff member's desire to remain with the Agency. The financial situation provides sufficient funding for the post held. The skills, competencies and behaviours, potential and work experience of the staff, versus the requirements of the Agency's work and/or availability of funding. Staff member has served the Agency with performance to the required standard as defined by the Agency, Staff member's deployability to operational theatre. Serving civilian members of NATO will be offered a contract in accordance with the NATO Civilian Personnel Regulations. The first six months of definite duration contracts are a probationary period. During this period the staff member's work is assessed to ensure that he/she has the ability to carry out the duties of the post. At or before the end of the probationary period, the staff member will be notified in writing that the appointment is confirmed or terminated or, in exceptional cases, that the probationary period is extended. What do we offer? Excellent tax-free salary, including (where eligible) expatriation household and children's allowances and additional privileges for expatriate staff. Education allowance for children (where appropriate) and an excellent private health insurance scheme; Generous annual leave and home leave (if eligible). Retirement Pension Plan To learn more about NCI Agency and our work, please visit our website. Please note that due to the Agency’s transition into a new structure in the near future, this post may be subject to transfer to one of our other locations, as well as to a change of reporting lines. The final decision will be made at the time of a firm offer. The Agency’s recruitment team advises you that due to the large volume of applications it receives the screening process may take up to 2 months after closing date. We appreciate your patience.

https://nato.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=180154 Primary Location Belgium-Mons NATO Body NATO Communications and Information Agency (NCI Agency) Schedule Full-time Salary (Pay Basis) : 6,620.31Euro (EUR) Monthly Grade A.3 Description: Do you have significant experience with web, infrastructure and application level penetration testing? Do you love the thrill of discovering new vulnerabilities, pivoting into networks and exploring new hacking techniques? Can you demonstrate experience in providing security consultancy and advice to projects, plans, and other entities? Do you have experience to evaluate risks and formulate mitigation plans? If the answer is yes, this position is ideal for you. The NCI Agency is currently seeking a Senior Engineer (Security Testing) to perform penetration tests, security audits and assess the security posture of critical NATO applications and networks which are employed in support of NATO missions. You will provide security consultancy and advice, represent the Cyber Security Service Line and, sustain effective communications with different stakeholders, from a security testing perspective. Role Responsibilities This is a position within the NATO Communications and Information (NCI) Agency, an organization of the North Atlantic Treaty Organization (NATO). The NCI Agency has been established with a view to advantageously meeting the collective requirements of NATO nations in the fields of capability delivery and service provision related to Consultation, Command & Control, as well as Communications and Information / Cyber Defence functions; thereby, facilitating the integration of Intelligence, Surveillance, Reconnaissance, Target Acquisition functions and their associated information exchange. Director of Infrastructure Services (DIS) is accountable for the effective and efficient provision of CIS Infrastructures, and associated Enterprise-wide ICT Services through lifecycle support delivered to the Customer within time, cost and quality parameters and the requirements specified in SLAs. DIS is also accountable for the provision of Information Assurance Operations services, technical support and enterprise security management at the Strategic, Operational and Tactical levels. Infrastructure Services are delivered and managed in coordination with the Operations Centre and the CIS Support Units (CSUs). DIS comprises the following four service lines: Network Services and IT Infrastructure; Core Enterprise Services; Service Management and Control; and Cyber Security Services. This post is assigned to the Cyber Security (CS) Service Line (SL) which provides governance, scientific, technical, acquisition, and sustainment support in the area of cyber security throughout the lifecycle of NATO Communications Information Systems (CIS). The CS SL enables secure conduct of the Alliance’s operations and business activities in the NATO Network Enterprise environment and in the context of NATO’s C4ISR. Under the direction of the Head Cyber Capability Validation Cell, and largely on your own initiative, you will perform duties such as the following: Provide Web, infrastructure and application level penetration testing; Provide security design reviews to ensure compliance with NATO policies and directives; Provide security consultancy and advice to projects, plans, and other entities; Lead and/or be part of the Red/Blue Team during NATO military exercises; Represent the CS SL at the NATO Security Accreditation Board from a security testing perspective; Build and sustain effective communications with different stakeholders; specifically, the NCIA Configuration Control Board, Security Accreditation Boards, NATO Security Accreditation Authorities, and NCI Agency organization units supporting accreditation processes; Brief at both executive and technical levels on security reports and testing outcome, including at flag officer level; In co-ordination with the Head Cyber Capability Validation Cell, you will ensure proactive collaboration and coordination with internal and external stakeholders; Stay abreast of technological developments relevant to the area of work; Deputize the Head of Cyber Capability Validation Cell, if required; Performs other duties as may be required. Person Specification Qualifications Required You need to hold a Master of Science (MSc) degree at a nationally recognised/certified University in a technical subject with substantial Information Technology (IT) content, with 5 years post related experience or a Bachelor of Science (BSc) degree at a nationally recognised/certified University in a related subject with 7 years post related experience. Exceptionally, the lack of a university/college degree may be compensated by the demonstration of a candidate’s particular abilities or experience that is/are of interest to NCI Agency, that is, at least 12 years extensive and progressive expertise in the duties related to the functions of the post. It will be considered an asset if you hold professional qualifications: GPEN, CREST Certified Web Application Tester, GXPN, GWAPT or equivalent. Experience Required In addition to at least 5 years of relevant experience, you will be required to prove: Extensive knowledge and experience (at least 5 years) in the following areas: Web application penetration testing IT infrastructure penetration testing Application level penetration testing Network security architecture design Assessing security vulnerabilities within OS, software, protocols & networks Researching and evaluating security products & technologies System and network administration of UNIX and Windows systems Use of penetration testing tools, techniques, and recognized testing methodologies Scripting skills in at least one of the following: Perl, Python, Ruby, shell (bash, ksh, csh) Technical knowledge in system and network security, authentication and security protocols, cryptography, application security, as well as, malware infection techniques and protection technologies; Ability to evaluate risks and formulate mitigation plans. You must demonstrate: Ability to brief at executive level on security findings, reports and testing outcome; Ability to write clear and structured technical reports including executive summary, technical findings and remediation plan for several different audiences. It is considered desirable for you to have: Familiarity with risk analysis methodologies; Prior experience of working in an international environment comprising both military and civilian elements; Knowledge of NATO organization, internal structure and resultant relationships. Competencies Required Deciding and Initiating Action - Takes responsibility for actions, projects and people; takes initiative and works under own direction; initiates and generates activity and introduces changes into work processes; makes quick, clear decisions which may include tough choices or considered risks; Presenting and Communicating Information - Speaks fluently; expresses opinions, information and key points of an argument clearly; makes presentations and undertakes public speaking with skill and confidence; responds quickly to the needs of an audience and to their reactions and feedback; projects credibility; Writing and Reporting - Writes convincingly; writes clearly, succinctly and correctly; avoids the unnecessary use of jargon or complicated language; writes in a well-structured and logical way; structures information to meet the needs and understanding of the intended audience; Applying Expertise and Technology - Applies specialist and detailed technical expertise; uses technology to achieve work objectives; develops job knowledge and expertise (theoretical and practical) through continual professional development; demonstrates an understanding of different organisational departments and functions; Learning and Researching - Rapidly learns new tasks and commits information to memory quickly; demonstrates an immediate understanding of newly presented information; gathers comprehensive information to support decision making; encourages an organisational learning approach (i.e. learns from successes and failures and seeks staff and customer feedback). Creating and Innovating - Produces new ideas, approaches, or insights; creates innovative products or designs; produces a range of solutions to problems. Language Skills Most of the work of the NCI Agency is conducted in the English language, and therefore a thorough knowledge of English, both written and spoken, is essential and some knowledge of French is desirable. Travel Business travel to NATO and national (NATO and non-NATO) facilities as well as frequent travel between the NCI Agency offices. May be required to undertake duty travel to operational theatres inside and outside NATO boundaries. Contract NCI Agency normally offers contracts of employment of a definite duration, not exceeding three years. Contracts may be for less than three years as required to support short-term projects, meet uncertainty with respect to the business outlook, staff performance and other factors. Definite duration contracts may be extended for further periods. When extending contracts, the following is taken into consideration: Renewal is in the interest of the Agency. Staff member's desire to remain with the Agency. The financial situation provides sufficient funding for the post held. The skills, competencies and behaviours, potential and work experience of the staff, versus the requirements of the Agency's work and/or availability of funding. Staff member has served the Agency with performance to the required standard as defined by the Agency. Staff member's deployability to operational theatre. Serving civilian members of NATO will be offered a contract in accordance with the NATO Civilian Personnel Regulations. The first six months of definite duration contracts are a probationary period. During this period the staff member's work is assessed to ensure that he/she has the ability to carry out the duties of the post. At or before the end of the probationary period, the staff member will be notified in writing that the appointment is confirmed or terminated or, in exceptional cases, that the probationary period is extended. What do we offer? Excellent tax-free salary, including (where eligible) expatriation household and children's allowances and additional privileges for expatriate staff. Education allowance for children (where appropriate) and an excellent private health insurance scheme. Generous annual leave and home leave (if eligible). Retirement Pension Plan. To learn more about NCI Agency and our work, please visit our website. Please note that due to the Agency’s transition into a new structure in the near future, this post may be subject to transfer to one of our other locations, as well as to a change of reporting lines. The final decision will be made at the time of a firm offer. The Agency’s recruitment team advises you that due to the large volume of applications it receives the screening process may take up to 2 months after closing date. We appreciate your patience.

https://erecruitment.eib.org/psp/hr/EMPLOYEE/HRMS/c/HRS_HRAM.HRS_APP_SCHJOB.GBL?FOCUS=Applicant&Page=HRS_APP_JBPST&SiteId=1&JobOpeningId=105017&PostingSeq=2 Job Details Job Title Financial Risk Software Specialist Job ID 105017 Location LU - Luxembourg Full/Part Time Full-Time Favorite Job EIB Posting The EIB, the European Union's bank, is seeking to recruit for its Corporate Services Directorate (CS) - Information Technology (IT) – Business Services Department (BSD) - Risk Management & Best Banking Practice Division (RB) - Financial, Liquidity and Operational Risk (FLO), at its headquarters in Luxembourg, a: Financial Risk Software Specialist This is a full time position at grade 4/5 The term of this contract will be 4 years Panel interviews are anticipated for mid-May The EIB offers fixed-term contracts of up to a maximum of 6 years, according to business needs, with a possibility to convert to a permanent contract, subject to organisational requirements and individual performance. Purpose As a Financial Risk Software Specialist, (internally referred to as Officer IT Applications) you will maintain and further develop several risk management solutions, including off-the-shelf software (IBM Algorithmics, SAS OpRisk) and bespoke solutions, in the area of market risk, ALM and liquidity risk. S/he will notably ensure that the computations required for the Bank’s reporting are performed consistently and accurately in alignment with the standards outlined by the Basel Supervisory Committee. Operating Network You will report to the Head of the Financial, Liquidity and Operational Risk Unit and whenever required to the Head of the Risk Management and Best Banking Practice Division. The Unit is composed of 6 internal staff and several external consultants. Externally, you will regularly deal with key external parties (software vendors, providers of outsourced services, peer groups) in order to optimise the level of service and to stay abreast of best practices. Internally, you will work in close cooperation with the other Unit members, as well as with your colleagues from other IT divisions and business Directorates. Accountabilities Your main responsibilities: Organising, structuring and leading complex business requirement analysis; producing business cases to propose the best possible IT solution while remaining cost effective for the Bank Offering unique perspective while leading IT projects under own responsibility and ensuring their delivery within planned time, scope and budget by anticipating issues and taking mitigation actions Providing timely support services for the Risk solutions, including issues resolution, system performance improvement and qualified advice Writing up the project documentation such as project charter, functional design, test scripts, progress report, reviewing all technical deliverables to meet qualitative objectives Coordinating internal and external resources and handling managing the related procurement aspects Reporting accurate, meaningful and timely project status to all involved parties, raising issues as necessary Ensuring that the risk management software solutions are in line with the IT policies and that qualitative and quantitative objectives are achieved. Qualifications Bachelor degree in Information Technology, Mathematics, Finance or related fields At least 3 years of experience in a mixed IT / finance environment, maintaining the Algorithmics software suite, or any similar risk software solutions, such as Protecht.ALM, Misys FusionRisk, KRM Kamakura, FIS/Sungard Ambit Focus, OneSumX Wolters Kluwer Deep knowledge of finance and risk management, including Basel regulatory frameworks, quantitative finance principles, ALM, and liquidity risk Demonstrable experience in data integration and analysis Excellent understanding of relational databases and development languages. e.g.: Unix scripting, P/L SQL, Python and Java/J2EE A project management certification (Prince2 or PMP/PMI) would be an advantage Excellent knowledge of English and/or French(*), with a good knowledge of the other Competencies Achievement Drive: Continually keeps an eye on performance, focusing on improving it, showing drive and determination to meet short and long-term goals. Change Orientation: Adapts to differences and changes in the environment; takes a flexible approach to reach outcomes. Collaboration: Works cooperatively as part of a team; works collaboratively with peers across organisational boundaries based on a genuine interest in and an accurate understanding of others and their individual perspectives and concerns. Organisational Commitment: Is willing to commit to an organisation whose mission is to support Europe and is open to diversity, and to align her/his own behaviour with the organisation’s needs and intrinsic values, acting with integrity in ways that promote the organisation’s mission, policies and rules. (*) There may be certain flexibility on this requirement, but limited to particularly suitable candidates who may not yet be proficient in French. If selected, such candidates will be hired on the condition that they build up rapidly knowledge of French and accept that their future career in the EIB may be subject to the attainment of sufficient proficiency in both of the Bank's working languages Deadline for applications: 22nd April 2017 We believe that Diversity is good for our people and our business. We promote and value diversity and inclusion among our staff and candidates; irrespective of their gender, age, nationality, race, culture, education and experience, religious beliefs, sexual orientation or disability

https://nato.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=180204 Job Description - System Engineer (180204) System Engineer-180204 Primary Location Netherlands-The Hague NATO Body NATO Communications and Information Agency (NCI Agency) Schedule Full-time Salary (Pay Basis) : 6,992.41Euro (EUR) Monthly Grade A.3 Description: The NCI Agency is currently seeking a System Engineer to work within our AirC2 Programme Office and Services, in our Software Engineering Section – In-Service Support based in The Hague. The Engineering Branch (ENB) manages, controls, guides and orchestrates all technical aspects of all AirC2-related projects throughout their lifecycle. Provides estimation of the required effort for each project/task staff, plan, allocate and manage engineering resources according to agreed priorities. Executes overall design responsibility to ensure and harmonize the integrity, technical coherence and interoperability across all AirC2-related projects throughout product lifecycles (requirements, design, implementation, test support and site support). The Software Engineering Section – In-Service Support (SES-ISS) manages, controls, guides and orchestrates all software engineering aspects (requirements, architecture/design, implementation, software-level testing) and software engineering resources allocated to the in-service support of all AirC2-related projects. Role responsibilities: Under the direction of the Head Software Engineering Section, you will perform duties such as the following: Analyse and identify hardware and software obsolescence in co-ordination with key stakeholders, assesses their relevance and potential impact on AMDC2 maintained systems and internal support systems; Liaise with acquisition, legal and financial stakeholders in support of Agency licence policies; Analyse commercial and support arrangements, including licence management and support contracts for proposed changes; Review customer commitments and industry support arrangements on a regular basis to ensure effective COTS support; Liaise with vendors and budget authorities to ensure timely and cost-effective acquisition and support of COTS software and hardware; Monitor and support contractual transfer of usage rights and support arrangement in handover activities; Participate in formal inventory and baseline management processes, focussing specifically on off-the shelf components and obsolescence; Support obsolescence management activities from the perspective of analysing commercial and license impact; Co-ordinate, harmonize and produce the yearly CIS budget forecasts based on technology strategies for internal support systems and with input from the subject matter experts; Control the CIS budget execution by acting as Fund Manager in accordance with defined rules and procedures; Maintain a high level of expertise in the areas above and stays abreast of related best practices; Deputize for higher grade staff, if required; Performs other duties as may be required. Person specification Qualifications required: We are looking for a candidate with a Master of Science (MSc) degree in a technical subject with substantial Information Technology (IT) or in a related discipline and 5 years post-related experience; Or a Bachelor of Science (BSc) degree in a technical subject with substantial Information Technology (IT) or in a related discipline with 7 years post related experience; Or exceptionally, the lack of a degree may be compensated by a lower academic qualification combined with the demonstration of particular abilities or experience of relevance to this post, or with a military experience in the Air C2 specific communications; Experience required: In addition to at least 5 years of relevant experience, you will have: Knowledge of commercial negotiation and vendor management in a technical area; Knowledge of software license management processes and best practice; Recent experience in managing licenses in a complex software intensive system requiring off the shelf software components, hardware, infrastructure; Knowledge of formal change management, inventory management and processes; Recent experience in system engineering of large-scale distributed software-intensive transaction processing or management support systems (like management information-, decision support systems, etc); General up-to-date knowledge of computer system architectures, client/server, LAN/WAN and Network concepts; Experience in the architectural design of large-scale distributed software-intensive transaction processing or management support systems (like management information-, decision support systems). Desirable Experience: The ideal candidate will possess some or all of the following: Experience in cost modelling and cost/benefit analysis; Knowledge of system life cycle management; Knowledge of budget and fund management related methods; The ability and experience to brief international audiences; Military domain knowledge in relation to Command and Control of Air Operations; Prior experience of working with military and civilian elements preferably in an international environment; Knowledge of NATO responsibilities and organization, including Allied Command Operations and Allied Command Transformation. Competencies required: We are looking for a person who demonstrates the following behavioural competencies: Working with People - Shows respect for the views and contributions of other team members; shows empathy; listens, supports and cares for others; consults others and shares information and expertise with them; builds team spirit and reconciles conflict; adapts to the team and fits in well. Adhering to Principles and Values - Upholds ethics and values; demonstrates integrity; promotes and defends equal opportunities, builds diverse teams; encourages organisational and individual responsibility towards the community and the environment. Presenting and Communicating Information - Speaks fluently; expresses opinions, information and key points of an argument clearly; makes presentations and undertakes public speaking with skill and confidence; responds quickly to the needs of an audience and to their reactions and feedback; projects credibility. Writing and Reporting - Writes convincingly; writes clearly, succinctly and correctly; avoids the unnecessary use of jargon or complicated language; writes in a well-structured and logical way; structures information to meet the needs and understanding of the intended audience. Applying Expertise and Technology - Applies specialist and detailed technical expertise; uses technology to achieve work objectives; develops job knowledge and expertise (theoretical and practical) through continual professional development; demonstrates an understanding of different organisational departments and functions. Following Instructions and Procedures - Appropriately follows instructions from others without unnecessarily challenging authority; follows procedures and policies; keeps to schedules; arrives punctually for work and meetings; demonstrates commitment to the organisation; complies with legal obligations and safety requirements of the role. Coping with Pressures and Setbacks - Maintains a positive outlook at work; works productively in a pressurised environment; keeps emotions under control during difficult situations; handles criticism well and learns from it; balances the demands of a work life and a personal life. Achieving Personal Work Goals and Objectives - Accepts and tackles demanding goals with enthusiasm; works hard and puts in longer hours when it is necessary; seeks progression to roles of increased responsibility and influence; identifies own development needs and makes use of developmental or training opportunities. Travel: Business travel to NATO and national (NATO and non-NATO) facilities as well as frequent travel between the NCI Agency offices; May be required to undertake duty travel to operational theatres inside and outside NATO boundaries. Language skills: A thorough knowledge of one of the two NATO languages, both written and spoken, is essential and some knowledge of the other is desirable. NOTE: Most of the work of the NCI Agency is conducted in the English language. Professional Contacts: You will be responsible for: Maintaining a close relationship with personnel at supported sites; Representing the Agency in an appropriate manner when working on site. Supervisory/Guidance Duties: You may supervise, administer and give professional guidance to staff. Working Environment Normal office environment. Contract NCI Agency normally offers contracts of employment of a definite duration, not exceeding three years. Contracts may be for less than three years as required to support short-term projects, meet uncertainty with respect to the business outlook, staff performance and other factors. Definite duration contracts may be extended for further periods. When extending contracts, the following is taken into consideration: Renewal is in the interest of the Agency. Staff member's desire to remain with the Agency. The financial situation provides sufficient funding for the post held. The skills, competencies and behaviours, potential and work experience of the staff, versus the requirements of the Agency's work and/or availability of funding. Staff member has served the Agency with performance to the required standard as defined by the Agency, Staff member's deployability to operational theatre. Serving civilian members of NATO will be offered a contract in accordance with the NATO Civilian Personnel Regulations. The first six months of definite duration contracts are a probationary period. During this period the staff member's work is assessed to ensure that he/she has the ability to carry out the duties of the post. At or before the end of the probationary period, the staff member will be notified in writing that the appointment is confirmed or terminated or, in exceptional cases, that the probationary period is extended. What do we offer? Excellent tax-free salary, including (where eligible) expatriation household and children's allowances and additional privileges for expatriate staff. Education allowance for children (where appropriate) and an excellent private health insurance scheme; Generous annual leave and home leave (if eligible). Retirement Pension Plan. To learn more about NCI Agency and our work, please visit our website. Please note: Due to the Agency’s transition into a new structure in the near future, this post may be subject to transfer to one of our other locations, as well as to a change of reporting lines. The final decision will be made at the time of a firm offer. The Agency’s recruitment team advises you that due to the large volume of applications it receives the screening process may take up to 2 months. We appreciate your patience.

https://nato.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=180199 Job Description - Senior System Engineer (180199) Senior System Engineer-180199 Primary Location Netherlands-The Hague NATO Body NATO Communications and Information Agency (NCI Agency) Schedule Full-time Salary (Pay Basis) : 6,992.41Euro (EUR) Monthly Grade A.3 Description: The NCI Agency is currently seeking a System Engineer to work within our AirC2 Programme Office and Services, in our Service Delivery Branch based in The Hague. The Service Delivery Branch (SDB) manages the service transition area of all AirC2 related projects and services for which the Director AMDC2 has responsibility. Ensures that new and modified and services meet the expectations of the business as documented in the service strategy and service design stages of the life cycle. Executes release and resource planning, configuration and licence management through direct users’ liaison and ensure customers’ liaison through the other branches within the AMDC2. The Deployment Support Section (DSS) executes relationship (customer, user and supplier) management for the Branch. DSS is responsible to establish and maintain an IT Asset Management system with contribution of other stakeholders. Performs customer orientated configuration and licence management of new and modified services. DSS contributes to obsolescence management based on information received through the CIS logistic support and license management. Manages physical product delivery to customers and users. Performs documentation support activities (library and web-services). Coordinates installation support for the ‘in-use’ phase. Performs decommissioning. Role responsibilities: As the System Engineer and under supervision by Head DSS, but largely on own initiative, you will perform the following duties: Monitor the market to maintain and gain knowledge and understanding of currently emerging technologies. Identify new and emerging hardware and software technologies and products specifically in the areas of IT Asset Management and IT in general. Assess the relevance and potential value to the AMDC2’s maintained systems and internal support system of such new and emerging technologies, perform a cost/benefit analysis and propose further actions. Initiate prototyping and experimentation in co-operation with system-, software- and hardware engineering. Co-ordinate, define and maintain the IT Asset Management policy for AMDC2. Monitor the implementation of the IT Asset Management executed by other Sections in AMDC2. Support the definition of medium and long-term technology strategies. Support the development of the costed AirC2 ISS Programme of Work. Attend, as directed, meetings of tasking committees and other forums where technology strategies are discussed at technical expert level. Maintain a high level of expertise in the areas above and stay abreast of related best practices. Person specification Qualifications required: We are looking for a candidate with a Master of Science (MSc) degree at a nationally recognised/certified University in a technical subject with substantial Information Technology (IT) content and 5 years post-related experience; or Bachelor of Science (BSc) degree at a nationally recognised/certified University in a technical subject with substantial Information Technology (IT) content and 7 years post related experience. Exceptionally, the lack of a university/college degree may be compensated by the demonstration of a candidate’s particular abilities or experience that is/are of interest to NCI Agency; that is, extensive and progressive expertise in the duties related to the function of the post or progressive managerial experience in fields directly related to the function of the post. Experience required: In addition to at least 5 years of relevant experience, you will have: Recent experience in system engineering and integration engineering of large-scale distributed software intensive transaction processing or management support systems (like information management, decision support systems etc.). General up-to-date knowledge of computer system architectures, virtualization, service oriented architectures and technologies, client/server, LAN/WAN and Network concepts, programming techniques, Data Base Management Systems (DBMS) and Data Management concepts. Experience in the (architectural) design of large-scale distributed software-intensive transaction processing or management support systems (like management information-, decision support systems, etc). Desirable Experience: The ideal candidate will possess some or all of the following: Experience in cost modelling and cost/benefit analysis; Knowledge of system life cycle management; The ability and experience to brief international audiences; Experience of working in an international environment and/or within a multi-national organization; Experience in risk management; Experience in the development and maintenance of large-scale real-time systems. Competencies required: We are looking for a person who demonstrates the following behavioural competencies: Deciding and Initiating Action - Takes responsibility for actions, projects and people; takes initiative and works under own direction; initiates and generates activity and introduces changes into work processes; makes quick, clear decisions which may include tough choices or considered risks. Working with People - Shows respect for the views and contributions of other team members; shows empathy; listens, supports and cares for others; consults others and shares information and expertise with them; builds team spirit and reconciles conflict; adapts to the team and fits in well. Presenting and Communicating Information - Speaks fluently; expresses opinions, information and key points of an argument clearly; makes presentations and undertakes public speaking with skill and confidence; responds quickly to the needs of an audience and to their reactions and feedback; projects credibility. Writing and Reporting - Writes convincingly; writes clearly, succinctly and correctly; avoids the unnecessary use of jargon or complicated language; writes in a well-structured and logical way; structures information to meet the needs and understanding of the intended audience. Applying Expertise and Technology - Applies specialist and detailed technical expertise; uses technology to achieve work objectives; develops job knowledge and expertise (theoretical and practical) through continual professional development; demonstrates an understanding of different organisational departments and functions. Planning and Organising - Sets clearly defined objectives; plans activities and projects well in advance and takes account of possible changing circumstances; identifies and organises resources needed to accomplish tasks; manages time effectively; monitors performance against deadlines and milestones. Delivering Results and Meeting Customer Expectations - Focuses on customer needs and satisfaction; sets high standards for quality and quantity; monitors and maintains quality and productivity; works in a systematic, methodical and orderly way; consistently achieves project goals. Travel: You will be required to undertake operation deployments and/or TDY assignments both within and without NATO's boundaries. Language skills: A thorough knowledge of one of the two NATO languages, both written and spoken, is essential and some knowledge of the other is desirable. NOTE: Most of the work of the NCI Agency is conducted in the English language. Professional Contacts: You will be responsible for maintaining close working relationships with all personnel within the AMDC2 Directorate and the wider NCI Agency Supervisory/Guidance Duties: You may supervise, administer and give professional guidance to staff, as required. Working Environment Normal office environment. Contract NCI Agency normally offers contracts of employment of a definite duration, not exceeding three years. Contracts may be for less than three years as required to support short-term projects, meet uncertainty with respect to the business outlook, staff performance and other factors. Definite duration contracts may be extended for further periods. When extending contracts, the following is taken into consideration: Renewal is in the interest of the Agency. Staff member's desire to remain with the Agency. The financial situation provides sufficient funding for the post held. The skills, competencies and behaviours, potential and work experience of the staff, versus the requirements of the Agency's work and/or availability of funding. Staff member has served the Agency with performance to the required standard as defined by the Agency, Staff member's deployability to operational theatre. Serving civilian members of NATO will be offered a contract in accordance with the NATO Civilian Personnel Regulations. The first six months of definite duration contracts are a probationary period. During this period the staff member's work is assessed to ensure that he/she has the ability to carry out the duties of the post. At or before the end of the probationary period, the staff member will be notified in writing that the appointment is confirmed or terminated or, in exceptional cases, that the probationary period is extended. What do we offer? Excellent tax-free salary, including (where eligible) expatriation household and children's allowances and additional privileges for expatriate staff. Education allowance for children (where appropriate) and an excellent private health insurance scheme; Generous annual leave and home leave (if eligible). Retirement Pension Plan. To learn more about NCI Agency and our work, please visit our website. Please note: Due to the Agency’s transition into a new structure in the near future, this post may be subject to transfer to one of our other locations, as well as to a change of reporting lines. The final decision will be made at the time of a firm offer. The Agency’s recruitment team advises you that due to the large volume of applications it receives the screening process may take up to 2 months. We appreciate your patience.

https://nato.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=180192 Senior Technician (CIS-Plans / Change Coordination)-180192 Primary Location Belgium-Mons NATO Body NATO Communications and Information Agency (NCI Agency) Schedule Full-time Salary (Pay Basis) : 3,797.29Euro (EUR) Monthly Grade B.4 Description : Are you a Senior Technician (CIS-Plans / Change Coordinator) with experience of Microsoft System Centre Configuration Manager and supporting IT users, desktop hardware and software? If yes, this position is ideal for you!

https://nato.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=180194 Senior Technician (User Support)-180194 Primary Location Belgium-Mons NATO Body NATO Communications and Information Agency (NCI Agency) Schedule Full-time Salary (Pay Basis) : 3,797.29Euro (EUR) Monthly Grade B.4 Description : Are you a Senior Technician (User Support) with experience in an infrastructure maintenance environment? If yes, this position is ideal for you!

https://nato.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=180185 Job Description - Principal Technician (Routing and Switching) (180185) Principal Technician (Routing and Switching)-180185 Primary Location Belgium-Mons NATO Body NATO Communications and Information Agency (NCI Agency) Schedule Full-time Salary (Pay Basis) : 4,297.62Euro (EUR) Monthly Grade B.5 Description : Do you have experience of CISCO Routing and Switching Elements and LAN environments? Do you have experience with the configuration and operation of HP Network Automation or equivalent network automation and orchestration systems? The NATO Communications and Information Agency (NCI Agency) is currently looking for a Principal Technician (Routing and Switching) in Mons, Belgium. The NCI Agency has been established with a view to meeting to the best advantage the collective requirements of some or all NATO nations in the fields of capability delivery and service provision related to Consultation, Command & Control as well as Communications, Information and Cyber Defence functions The Network Services and IT Infrastructure Service Line Chief is accountable and responsible to the DIS for planning and executing all lifecycle management activities for Network services and IT Infrastructure services (strategy, design, transition, operation and continuous service improvement including subject matter expertise, research and development, acquisition and logistic support) in the assigned C3 technical service areas. Role Responsibilities Under the direction of the Senior Routing and Switching Engineer, you’ll be performing the following duties: Direct routing and switching support to NSIP (NATO Security Investment Program) Projects; Provide Project Managers with an awareness of current and future trends; Support Programme Managers, Project Managers and Service Managers in the preparation and implementation of NSIP funded capabilities. Day-to-day operation of local and remote network sites for routing, switching, and wireless infrastructure; Coordinate with sites to implement Local Area Network elements in a centralised fashion by applying NSII driven standards and best practices; Liaise and collaborate internally throughout the NCI Agency Service Lines and to external organisations for fault rectification activities during and post project implementation as required; Responsible for providing inputs to the maintenance of Standard Operating Procedures within the Cell; Configuration, implementation, and evaluation, of test scenarios within the NGCS / NCI Reference Facility, pertinent to the area of network service; Maintain an awareness of all ongoing network infrastructure configuration and maintenance activities to build and maintain a up to date picture; Ensure a common understanding of the available toolsets and method of utilization within the centralised and distributed user base; Investigate and propose long term solutions to re-occurring problems and identify areas for greater efficiency to Line Managers and Project Managers. Deputize for higher grade staff, if required; Performs other duties as may be required. Person Specification Qualifications Required For this role, we’re looking for you to have Higher Secondary education and completed intermediate vocational training in that discipline leading to a professional qualification or professional accreditation with 8 years’ post related experience. In addition you will need the qualification of Cisco Certified Network Associate (CCNA); Experience Required For this position, we are looking for you to have the following: Over 4 years’ experience of CISCO Routing and Switching Elements and LAN environments; A minimum of 1 years’ experience with the configuration and operation of HP Network Automation or equivalent network automation and orchestration systems; A minimum of 2 years’ experience with the configuration and operation of Network Monitoring and Event Management systems ideally Intermapper, Spectrum, HP Openview and Splunk; Proven experience in the use of an Incident Management System such as BMC ITSM; Extensive knowledge of implementing and operating LAN technologies (e.g. HSRP, STP, Switching, VLANs, DHCP snooping, ARP Inspection, Port-Security) and working knowledge of OSPF, and BGP; Extensive knowledge of operating network authentication and authorization systems and technologies (e.g. Secure ACS 5.x, 802.1x, 802.1ae MACSEC, RADIUS, TACACS+, ISE); Knowledge and experience with commercial IPSEC encryption solutions such as Secure Virtual Tunnels (sVTI), SSLVPN, DMVPN, GETVPN, Cisco ASA. It is highly desirable if you can display: 4 years’ experience in all aspects of maintenance, repair, and operation of large complex multi-vendor IP communications networks and related equipment; General understanding of related telecommunications systems and techniques of TDM, ATM, Frame relay, MPLS, Video, Voice and VOIP technology; Experience with IPv6 network technologies and concepts; Experience with Datacentre technologies and Virtualized Switching such as VMWare and Nexus1000V; Experience implementing and operating a multi-tenancy network environments (VRF/VLAN); Experience implementing and operating network technologies, such as IGMP, PIM and VRF/VLAN; Experience developing, and maintain scripts using EXPECT, Python or PERL; Familiarity with Thales TCE 621 family IP Cryptographic Equipment or similar Encryption devices; Experience with IP Diffserv QoS in Networks; Prior experience of working in an international environment comprising both military and civilian elements; Knowledge of NATO responsibilities, structure and organization, including ACO and ACT. Competencies Required Working with People - Shows respect for the views and contributions of other team members; shows empathy; listens, supports and cares for others; consults others and shares information and expertise with them; builds team spirit and reconciles conflict; adapts to the team and fits in well; Applying Expertise and Technology - Applies specialist and detailed technical expertise; uses technology to achieve work objectives; develops job knowledge and expertise (theoretical and practical) through continual professional development; demonstrates an understanding of different organisational departments and functions; Delivering Results and Meeting Customer Expectations - Focuses on customer needs and satisfaction; sets high standards for quality and quantity; monitors and maintains quality and productivity; works in a systematic, methodical and orderly way; consistently achieves project goals; Coping with Pressures and Setbacks - Maintains a positive outlook at work; works productively in a pressurized environment; keeps emotions under control during difficult situations; handles criticism well and learns from it; balances the demands of a work life and a personal life; Achieving Personal Work Goals and Objectives - Accepts and tackles demanding goals with enthusiasm; works hard and puts in longer hours when it is necessary; seeks progression to roles of increased responsibility and influence; identifies own development needs and makes use of developmental or training opportunities. Languages: A thorough knowledge of one of the two NATO languages, both written and spoken, is essential and some knowledge of the other is desirable. NOTE: Most of the work of the NCI Agency is conducted in the English language. Travel: Business travel to NATO and national (NATO and non-NATO) facilities as well as frequent travel between the NCIA offices; May be required to undertake duty travel to operational theatres inside and outside NATO boundaries. Contract NCI Agency normally offers contracts of employment of a definite duration, not exceeding three years. Contracts may be for less than three years as required to support short-term projects, meet uncertainty with respect to the business outlook, staff performance and other factors. Definite duration contracts may be extended for further periods. When extending contracts, the following is taken into consideration: Renewal is in the interest of the Agency. Staff member's desire to remain with the Agency. The financial situation provides sufficient funding for the post held. The skills, competencies and behaviours, potential and work experience of the staff, versus the requirements of the Agency's work and/or availability of funding. Staff member has served the Agency with performance to the required standard as defined by the Agency, Staff member's deployability to operational theatre. Serving civilian members of NATO will be offered a contract in accordance with the NATO Civilian Personnel Regulations. The first six months of definite duration contracts are a probationary period. During this period the staff member's work is assessed to ensure that he/she has the ability to carry out the duties of the post. At or before the end of the probationary period, the staff member will be notified in writing that the appointment is confirmed or terminated or, in exceptional cases, that the probationary period is extended. What do we offer? Excellent tax-free salary, including (where eligible) expatriation household and children's allowances and additional privileges for expatriate staff. Education allowance for children (where appropriate) and an excellent private health insurance scheme; Generous annual leave and home leave (if eligible). Retirement Pension Plan To learn more about NCI Agency and our work, please visit our website. Please note that due to the Agency’s transition into a new structure in the near future, this post may be subject to transfer to one of our other locations, as well as to a change of reporting lines. The final decision will be made at the time of a firm offer. The Agency’s recruitment team advises you that due to the large volume of applications it receives the screening process may take up to 2 months after closing date. We appreciate your patience.

https://erecruitment.eib.org/psp/hr/EMPLOYEE/HRMS/c/HRS_HRAM.HRS_APP_SCHJOB.GBL?FOCUS=Applicant&Page=HRS_APP_JBPST&SiteId=1&JobOpeningId=104998&PostingSeq=1 EIF Posting The European Investment Fund (EIF), is seeking to recruit for its Middle, Information & Back Offices/Mandate Division, at its headquarters in Luxembourg, a: Quality Management - Trainee For a period of five (5) months Context: The Trainee will be part of the Quality Management and Directorship Services (QMDS) team. The Quality Management and Directorship Services (QMDS) Unit is in charge of reviewing the quality of the deliverables of all Mandate Services (MS) units, ensuring efficiency of processes. The unit is also in charge of the secretariat of all Incorporated Structures advised by EIF. Overall objective: The trainee is expected to help the QMDS team with the: review of MS processes; drafting of the MS operational manual; establishment of Key performance Indicators for MS processes; continuous maintenance of the mandate database. Responsibilities: Under the supervision of the Head of Unit, s/he will be assigned the following objectives: Analyse, test and propose improvements to the existing MS processes, in particular processes applicable to funds-of-funds, such as Cash flow forecasts, Capital calls and Distribution/waterfall processes; Contribute to the data completeness in the system to enable a smooth implementation of the above-mentioned processes. Expected outcome: Participation in the drafting and revision of the MS operational manual by the time of the annual revision. Qualifications: University degree (or on-going studies at advanced stage) in Finance, Economics, Mathematics, IT, Computer Science, Business or any related subject; Strong analytical skills with the ability to collect, organise, analyse, reconcile and disseminate significant amounts of information with attention to detail and accuracy; Knowledge about the financial sector terminology; Understanding of EIF´s products; Some knowledge and understanding of EIF’s mission and activities and of markets and legal frameworks relevant to EIF business, as well as policies and priorities in that context; Prior experience if applicable in audit and/or compliance, preferably with exposure to the banking/finance or fund industry; Experience with project management and workflow analysis would be a plus. Competencies: Good drafting and synthesis skills; Strong ease with IT applications, in particular advanced knowledge of Excel and data analyses and presentation; Fluency in English; knowledge of further EU languages considered an asset; Good interpersonal skills; Ability to work productively; Demonstrate initiative, capability to work autonomously under given objectives and organise own work effectively even under time pressure. Deadline for applications: 3 April 2018.

Android Malware Analyst - Cyber Threat Intelligence Job type Full time Location In company's office Job poster SfyLabs Threat Experts Poster's email [email protected] Poster's company SfyLabs Poster's position Business Manager (re)Posted on 2018-03-09 Description About SfyLabs: For more than a decade, experts at SfyLabs have experienced threats and risks to financial institutions. Our dedicated team has conceived and developed custom analysis and detection services to simplify response to complex cyber threats. With a current focus on Android malware, our ThreatFabric service provides cyber threat intelligence specialists from financial institutions worldwide the essentials to remain ahead of cyber criminals. The position: The successful candidate should have a technical understanding of the tools, techniques, and procedures commonly used by threat actors in order to support ongoing investigations and help with research of new threats. The analyst's daily work is to analyze attacker tactics and tools to report them in our portal, allowing end-users to build up their security strategy. Another aspect of the job is to hunt for new and unknown malware, to enhance our visibility on the threat landscape. As malware expert, the candidate is welcome to provide suggestions for the improvement and development of our innovative malware analysis and classification solution. The candidate is expected to be able to work with minimal guidance, therefore being familiar with Android, malware and common tactics used by threat actors. Also, having good communication skills in English is required to work within our team. As startup environment, passion and motivation are key to success and pleasure at work. Skills Skills and qualifications: § 2+ years relevant experience cyber security § Hands-on reversing experience with for example JEB and Frida § Familiarity with the technical aspect of the Android platform § Familiar with Tactics, Techniques and Procedures (TTPs) utilized by cyber threat actors § Able to perform online research, OSINT or computer/database querying when needed § Proficient English writing skills to report findings and analysis results. § Advisory and reporting skills to share work results with less technical professionals § Be a team player and feel comfortable communicating and collaborating with other team members What we offer: § A gross monthly salary varying between €3.000 and €4.500 based on experience § Potential eligibility to the 30% ruling Dutch tax facilities (on specific conditions) § Possibilities for both professional and personal development § Reimbursement of relocation costs (such as airplane tickets) § A job in which you can work on exciting security projects for leading organizations § An inspiring and comfortable working environment § The option to work remotely (on specific conditions) § Flexibility to spend time on your own research

https://nato.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=180189 Senior System Engineer-180189 Primary Location Netherlands-The Hague NATO Body NATO Communications and Information Agency (NCI Agency) Schedule Full-time Salary (Pay Basis) : 6,992.41Euro (EUR) Monthly Grade A.3 Description : The NCI Agency has been established with a view to meeting to the best advantage the collective requirements of some or all NATO nations in the fields of capability delivery and service provision related to Consultation, Command & Control as well as Communications, Information and Cyber Defence functions, thereby also facilitating the integration of Intelligence, Surveillance, Reconnaissance, Target Acquisition functions and their associated information exchange. The Directorate of Air and Missile Defence Command and Control (DAMDC2), as part of the NCI Agency, ensures the harmonised planning, implementation, deployment evolution and support of the Air Command and Control System (ACCS) and other AirC2 assigned programmes, in a way that satisfies the operational requirements and minimizes the military risk, taking into account the NATO political, economic and schedule requirements and using the most suitable industrial and technological solutions. DAMDC2 is charged with the effective planning, execution, delivery into Service, evolution and through-life logistic support of NATO’s and assigned national AirC2 systems. The Service Delivery Branch (SDB) manages the transition and operations of AirC2 products and services under the responsibility of AMDC2. Release and deployment covers the arrival/acceptance of new products/services and their introduction into an operational environment. This includes on-site installations and where applicable user acceptance. The service operations function manages these products/services in their 'in-service' phase, and provides request fulfilment, incident management and problem management. The SDB ensures that new and modified services meet the expectations of the customer and are fit-for-use and fit-for purpose. The Delivery Support Section (DSS) provides services to RDS and IMS in support of service delivery and operations. These services include CIS logistic support planning and related CIS fund/contract management, software licence management for fielded sites, (re-)production and delivery of software upgrades to sites and general web services. For AMDC2 internal & dedicated CIS, DSS is responsible to establish and maintain an IT asset management system with contribution of other stakeholders. It further contributes to obsolescence management based on information received through the CIS logistic support and licence management. Role Responsibilities Under supervision by Head DSS, but largely on own initiative, you will perform the following duties: Monitor the market to maintain and gain knowledge and understanding of currently emerging technologies. Analyse and identify new and emerging hardware and software technologies and products specifically in the areas of Commercial Off-the-Shelf (COTS). Assess the relevance and potential value to AMDC2’s maintained systems and internal support system of new and emerging technologies, perform a cost/benefit analysis and propose further actions. Advise and support the Project Managers regarding the transition of AMDC2 capabilities to In Service Support (ISS) (installing systems, fielding of updates etc.) Coordinate related transition activities with AMDC2 and stakeholders. Coordinate, define and maintain the COTS policies for AirC2 ISS. Monitor the implementation of the COTS policies in AMDC2. Support the definition of medium and long-term technology strategies. Attend, as directed, meetings of tasking committees and other forums where technology strategies are discussed at technical expert level. Maintain a high level of expertise in the areas above and stay abreast of related best practices. Person Specification Master of Science (MSc) degree or Bachelor of Science (BSc) degree at a nationally recognised/certified University in a technical subject with substantial Information Technology (IT) content or exceptionally, the lack of a university/college degree may be compensated by the demonstration of a candidate’s particular abilities or experience that is/are of interest to NCI Agency; that is, extensive and progressive expertise in the duties related to the function of the post or progressive managerial experience in fields directly related to the function of the post. Along with 5 years of experience (Masters degree) or 7 years of experience (Bachelors Degree) we also require the following: Recent experience in system engineering and integration engineering of large-scale distributed software intensive transaction processing or management support systems (like information management, decision support systems etc.). General up-to-date knowledge of computer system architectures, virtualization, service oriented architectures and technologies, client/server, LAN/WAN and Network concepts, programming techniques, Data Base Management Systems (DBMS) and Data Management concepts. Experience in the (architectural) design of large-scale distributed software-intensive transaction processing or management support systems (like management information-, decision support systems, etc). Additionally it would be considered highly desirable if you are able to display the following: Experience in cost modelling and cost/benefit analysis; Knowledge of system life cycle management; The ability and experience to brief international audiences; Experience of working in an international environment and/or within a multi-national organization; Experience in risk management; Experience in the development and maintenance of large-scale real-time systems. Language Proficiency: A thorough knowledge of one of the two NATO languages, both written and spoken, is essential and some knowledge of the other is desirable. NOTE: Most of the work of the NCI Agency is conducted in the English language. Competencies Required: Deciding and Initiating Action - Takes responsibility for actions, projects and people; takes initiative and works under own direction; initiates and generates activity and introduces changes into work processes; makes quick, clear decisions which may include tough choices or considered risks. Working with People - Shows respect for the views and contributions of other team members; shows empathy; listens, supports and cares for others; consults others and shares information and expertise with them; builds team spirit and reconciles conflict; adapts to the team and fits in well. Relating and Networking - Easily establishes good relationships with customers and staff; relates well to people at all levels; builds wide and effective networks of contacts; uses humour appropriately to bring warmth to relationships with others. Presenting and Communicating Information - Speaks fluently; expresses opinions, information and key points of an argument clearly; makes presentations and undertakes public speaking with skill and confidence; responds quickly to the needs of an audience and to their reactions and feedback; projects credibility. Applying Expertise and Technology - Applies specialist and detailed technical expertise; uses technology to achieve work objectives; develops job knowledge and expertise (theoretical and practical) through continual professional development; demonstrates an understanding of different organisational departments and functions. Formulating Strategies and Concepts - Works strategically to realise organisational goals; sets and develops strategies; identifies, develops positive and compelling visions of the organisation’s future potential; takes account of a wide range of issues across, and related to, the organisation. Travel: You will be required to undertake operation deployments and/or TDY assignments both within and without NATO's boundaries.Supervisory/Guidance Duties: You may supervise, administer and give professional guidance to staff, as required. Contract NCI Agency normally offers contracts of employment of a definite duration, not exceeding three years. Contracts may be for less than three years as required to support short-term projects, meet uncertainty with respect to the business outlook, staff performance and other factors. Definite duration contracts may be extended for further periods. When extending contracts, the following is taken into consideration: Renewal is in the interest of the Agency. Staff member's desire to remain with the Agency. The financial situation provides sufficient funding for the post held. The skills, competencies and behaviours, potential and work experience of the staff, versus the requirements of the Agency's work and/or availability of funding. Staff member has served the Agency with performance to the required standard as defined by the Agency, Staff member's deployability to operational theatre. Serving civilian members of NATO will be offered a contract in accordance with the NATO Civilian Personnel Regulations. The first six months of definite duration contracts are a probationary period. During this period the staff member's work is assessed to ensure that he/she has the ability to carry out the duties of the post. At or before the end of the probationary period, the staff member will be notified in writing that the appointment is confirmed or terminated or, in exceptional cases, that the probationary period is extended. What do we offer? Excellent tax-free salary, including (where eligible) expatriation household and children's allowances and additional privileges for expatriate staff. Education allowance for children (where appropriate) and an excellent private health insurance scheme; Generous annual leave and home leave (if eligible). Retirement Pension Plan. To learn more about NCI Agency and our work, please visit our website. Please note: Due to the Agency’s transition into a new structure in the near future, this post may be subject to transfer to one of our other locations, as well as to a change of reporting lines. The final decision will be made at the time of a firm offer. The Agency’s recruitment team advises you that due to the large volume of applications it receives the screening process may take up to 2 months. We appreciate your patience.

https://nato.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=180183 Principal Technician-180183 Primary Location Netherlands-The Hague Other Locations Belgium-Mons NATO Body NATO Communications and Information Agency (NCI Agency) Schedule Full-time Salary (Pay Basis) : 4,297.62Euro (EUR) Monthly Grade B.5 Description : Do you have experience as a tester or independent verification and validation engineer, during all phases of the project lifecycle? Are you an independent user of test and test management tools such as HP ALM, IBM Rational, TestRail or similar? Then please read more about the role below, and apply! Role responsibilities The Independent Verification and Validation (IV&V) Service Line is part of the Service Strategy Directorate. IV&V is responsible for ensuring that all NCI Agency services have gone through the required test, verification and validation to assure that they are fit for purpose and use and that they are interoperable as required. To execute this responsibility, IV&V maintains all reference facilities, coordinates test plans/schedules with other service lines, executes V&V and interoperability activities that are part of agreed test plans, lead IV&V activities during projects and programmes, conducts validation activities during military exercises, operates and maintains collaboration portals and evaluates service changes prior to deployment. The Independent Verification and Validation Facilities section is responsible for the provision and management of all facilities and infrastructure related to verification, validation, change evaluation, experimentation and simulation. Particular services, external to the Agency, are provided through networks like Combined Federated Battle Laboratories Network (CFBL Net) as the operational model, such as coalition IV&V, multilateral testing through exercises, and bilateral testing with individual Nations where required. The successful candidate under the direction of the Section Head, IV&V Test will perform duties such as: Perform testing in support of projects, exercises and interoperability events by: Reviewing test plans and test cases. Supporting project and event stakeholders in the preparation leading up to a test event. Participating in unit, system and integration testing with design and build teams when necessary. Performing compatibility, inter-operability and any other testing in support of change evaluation. Producing test reports and updating data contained within test management tools. Assisting NATO Quality Assurance Representatives in the production of Quality Assurance reports. Support system administrators of test and reference systems with the specification and implementation of these environments as required by projects and events. Provide recommendations to IV&V SL Managers regarding improvements/lessons-learned as they apply to testing, change evaluation and test practices; Maintain the necessary documentation and audit trail of all activities conducted; Contribute to NATO and the Agency’s IV&V strategy, policies and plans, and execution; Participate in the evaluation and procurement process for test management tools. Assist with the recruitment of staff for the IV&V Service Line as required; Deputize for higher grade staff, if required; Performs other duties as may be required. Person specification Qualifications required: The ideal candidate will have Higher Secondary education and have completed advanced higher level vocational training in Electronics Engineering or Information Systems related discipline; leading to a professional qualification or professional accreditation, to include a two year college diploma or degree in Electronics Engineering or Information Systems related discipline. Experience required: You will have 8 years relevant experience with: Experience as a tester or independent verification and validation engineer, during all phases of the project lifecycle; Experience using test and test management tools such as HP ALM, IBM Rational, TestRail or similar; Experience configuring and using Windows and Unix; Experience with virtualization technologies; Knowledge of networking. The following will be considered as an advantage: ISTQB Certification; Experience with MS-Exchange and SharePoint; Experience in the implementation of ITIL Service Management; Prior experience of working in an international environment comprising both military and civilian element; Knowledge of NATO responsibilities and organization, including ACO and ACT. Competencies required: We are looking for a person who demonstrates the following behavioural competencies: Adapting and Responding to Change - Adapts to changing circumstances; tolerates ambiguity; accepts new ideas and change initiatives; adapts interpersonal style to suit different people or situations; shows an interest in new experiences. Working with People - Shows respect for the views and contributions of other team members; shows empathy; listens, supports and cares for others; consults others and shares information and expertise with them; builds team spirit and reconciles conflict; adapts to the team and fits in well. Achieving Personal Work Goals and Objectives - Accepts and tackles demanding goals with enthusiasm; works hard and puts in longer hours when it is necessary; seeks progression to roles of increased responsibility and influence; identifies own development needs and makes use of developmental or training opportunities. Coping with Pressures and Setbacks - Maintains a positive outlook at work; works productively in a pressurised environment; keeps emotions under control during difficult situations; handles criticism well and learns from it; balances the demands of a work life and a personal life. Learning and Researching - Rapidly learns new tasks and commits information to memory quickly; demonstrates an immediate understanding of newly presented information; gathers comprehensive information to support decision making; encourages an organisational. Delivering Results and Meeting Customer Expectations - Focuses on customer needs and satisfaction; sets high standards for quality and quantity; monitors and maintains quality and productivity; works in a systematic, methodical and orderly way; consistently achieves project goals. Languages Most of the work of the NCI Agency is conducted in the English language, and therefore a thorough knowledge of English, both written and spoken, is essential and some knowledge of other NATO language is desirable. Travel Business travel to NATO and national (NATO and non-NATO) facilities as well as travel between NCI Agency locations. May be required to undertake duty travel to operational theatres inside and outside NATO boundaries. May have to be deployed to operational theater up to 180 days. Contract NCI Agency normally offers contracts of employment of a definite duration, not exceeding three years. Contracts may be for less than three years as required to support short-term projects, meet uncertainty with respect to the business outlook, staff performance and other factors. Definite duration contracts may be extended for further periods. When extending contracts, the following is taken into consideration: Renewal is in the interest of the Agency. Staff member's desire to remain with the Agency. The financial situation provides sufficient funding for the post held. The skills, competencies and behaviours, potential and work experience of the staff, versus the requirements of the Agency's work and/or availability of funding. Staff member has served the Agency with performance to the required standard as defined by the Agency, Staff member's deployability to operational theatre. Serving civilian members of NATO will be offered a contract in accordance with the NATO Civilian Personnel Regulations. The first six months of definite duration contracts are a probationary period. During this period the staff member's work is assessed to ensure that he/she has the ability to carry out the duties of the post. At or before the end of the probationary period, the staff member will be notified in writing that the appointment is confirmed or terminated or, in exceptional cases, that the probationary period is extended. What do we offer? Excellent (where eligible) expatriation household and children's allowances and additional privileges for expatriate staff. Education allowance for children (where appropriate) and an excellent private health insurance scheme; Generous annual leave and home leave (if eligible). Retirement Pension Plan To learn more about NCI Agency and our work, please visit our website. Please note: Due to the Agency’s transition into a new structure in the near future, this post may be subject to transfer to one of our other locations, as well as to a change of reporting lines. The final decision will be made at the time of a firm offer. The Agency’s recruitment team advises you that due to the large volume of applications it receives the screening process may take up to 2 months. We appreciate your patience.

https://nato.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=180079 Engineer (Local Area Networks/Routing and Switching)-180079 Primary Location Belgium-Mons NATO Body NATO Communications and Information Agency (NCI Agency) Schedule Full-time Salary (Pay Basis) : 5,365.51Euro (EUR) Monthly Grade A.2 Description : Do you have experience in Routing and Switching as an Engineer? Can you demonstrate experience in 1st level technical support for Local Area Network Elements? Can you prove the ability to coordinates and performs Local Area Network infrastructures design, configuration and maintenance activities? If the answer is yes, this position is ideal for you. The NCI Agency is currently seeking Engineers (Local Area Networks / Routing and Switching) to liaise and collaborate internally throughout the NCI Agency Service Line infrastructures and to external organizations for fault rectification activities during project implementation and early life support. Role Responsibilities This is a position within the NATO Communications and Information Agency (NCI Agency), an organization of the North Atlantic Treaty Organization (NATO). The NCIA has been established with a view to meeting to the best advantage the collective requirements of some or all NATO nations in the fields of capability delivery and service provision related to Consultation, Command & Control as well as Communications, Information and Cyber Defence functions, thereby also facilitating the integration of Intelligence, Surveillance, Reconnaissance, Target Acquisition functions and their associated information exchange. Director of Infrastructure Services (DIS) is accountable for the effective and efficient provision of CIS Infrastructures, and associated Enterprise-wide ICT Services through lifecycle support delivered to the Customer within time, cost and quality parameters and the requirements specified in SLAs. DIS is also accountable for the provision of Information Assurance Operations services, technical support and enterprise security management at the Strategic, Operational and Tactical levels. Infrastructure Services are delivered and managed in coordination with the Operations Centre and the CIS Support Units (CSUs). DIS comprises the following four service lines: Network Services and IT Infrastructure; Core Enterprise Services; Service Management and Control; and Cyber Security Services. The Network Services and IT Infrastructure Service Line Chief is accountable and responsible to the DIS for planning and executing all lifecycle management activities for Network services and IT Infrastructure services (strategy, design, transition, operation and continuous service improvement including subject matter expertise, research and development, acquisition and logistic support) in the assigned C3 technical service areas. Under the direction of the Routing and Switching NSIP (Senior Engineer), but largely under own initiative, you will perform project duties such as the following: Direct 1st level fault resolution on Local Area Network Elements to sectors, sites and the Service Area routing cells during project installation and early life support; Advises on fault diagnosis throughout NATO sites utilizing a number of management platforms (e.g. HP Openview, Netscout, Cisco Works) during project installation and early life support; Coordinate with sites for Local Area Network elements centralisation, standardization and best practices during project implementation and early life support; Liaise and collaborate internally throughout the NCI Agency Service Line infrastructures and to external organizations for fault rectification activities during project implementation and early life support; Being responsible for the creation and maintenance of Standard Operating Procedures within the LAN segment of the NSIP Routing and Switching Team; Coordination, and performance, of configuration, and evaluation, of test scenarios within the NGCS Reference Facility, pertinent to Local Area Networks and configuration problem resolution; Coordinates and performs Local Area Network infrastructures design, configuration and maintenance activities when required; Performing the practical evaluation of management tools and capabilities; Ensure a common understanding of the available toolsets and method of utilization within the centralized and distributed user base; Investigating and proposing long term solutions to encountered equipment and configuration problems; When required, coordinates on-site surveys, validations and system acceptance testing into the Local Area Network and Wider CIS infrastructure. Deputize for higher grade staff, if required; Performs other duties as may be required. Person Specification Qualifications Required You need to hold a Master of Science (MSc) degree at a nationally recognized/certified University in a technical subject with substantial Information Technology (IT) content and 2 years post-related experience or a Bachelor of Science (BSc) degree at a nationally recognized/certified University in a technical subject with substantial Information Technology (IT) content and 4 years post related experience. Exceptionally, the lack of a university/college degree may be compensated by the demonstration of a candidate’s particular abilities or experience that is/are of interest to NCI Agency; that is, at least 10 years extensive and progressive expertise in the duties related to the function of the post. In addition you need to have a minimum qualification of Cisco Certified Network Professional (CCNP). Experience Required You will be required to prove: Over 2 years’ hands-on experience of working in a centrally managed network environment based on Cisco Routing & Switching Elements with the heavy use of OSPF and BGP routing protocols; A minimum of 2 years’ experience with the configuration and operation of HP Network Automation or equivalent network automation and orchestration systems; A minimum of 2 years’ experience with the configuration and operation of Network Monitoring and Event Management and IP Packet forensics ideally Splunk, CISCO Prime Infrastructure, Spectrum, Intermapper and nGenius Performance manager, Wireshark. It is considered desirable for you to have: Two years’ experience in all aspects of maintenance, repair, modification and operation of large complex multi-vendor IP communications networks and related equipment; Prior experience of working in an international environment comprising both military and civilian elements; Knowledge of NATO responsibilities, structure and organization, including ACO and ACT. Competencies Required Creating and Innovating - Produces new ideas, approaches, or insights; creates innovative products or designs; produces a range of solutions to problems; Deciding and Initiating Action - Takes responsibility for actions, projects and people; takes initiative and works under own direction; initiates and generates activity and introduces changes into work processes; makes quick, clear decisions which may include tough choices or considered risks. Working with People - Shows respect for the views and contributions of other team members; shows empathy; listens, supports and cares for others; consults others and shares information and expertise with them; builds team spirit and reconciles conflict; adapts to the team and fits in well. Planning and Organizing - Sets clearly defined objectives; plans activities and projects well in advance and takes account of possible changing circumstances; identifies and organizes resources needed to accomplish tasks; manages time effectively; monitors performance against deadlines and milestones; Leading and Supervising - Provides others with a clear direction; motivates and empowers others; recruits staff of a high caliber; provides staff with development opportunities and coaching; sets appropriate standards of behavior. Language Skills Most of the work of the NCI Agency is conducted in the English language, and therefore a thorough knowledge of English, both written and spoken, is essential and some knowledge of French is desirable. Travel Business travel to NATO and national (NATO and non-NATO) facilities as well as frequent travel between the NCI Agency offices. May be required to undertake duty travel to operational theatres inside and outside NATO boundaries. Contract NCI Agency normally offers contracts of employment of a definite duration, not exceeding three years. Contracts may be for less than three years as required to support short-term projects, meet uncertainty with respect to the business outlook, staff performance and other factors. Definite duration contracts may be extended for further periods. When extending contracts, the following is taken into consideration: Renewal is in the interest of the Agency. Staff member's desire to remain with the Agency. The financial situation provides sufficient funding for the post held. The skills, competencies and behaviours, potential and work experience of the staff, versus the requirements of the Agency's work and/or availability of funding. Staff member has served the Agency with performance to the required standard as defined by the Agency, Staff member's deployability to operational theatre. Serving civilian members of NATO will be offered a contract in accordance with the NATO Civilian Personnel Regulations. The first six months of definite duration contracts are a probationary period. During this period the staff member's work is assessed to ensure that he/she has the ability to carry out the duties of the post. At or before the end of the probationary period, the staff member will be notified in writing that the appointment is confirmed or terminated or, in exceptional cases, that the probationary period is extended. What do we offer? Excellent tax-free salary, including (where eligible) expatriation household and children's allowances and additional privileges for expatriate staff. Education allowance for children (where appropriate) and an excellent private health insurance scheme. Generous annual leave and home leave (if eligible). Retirement Pension Plan. To learn more about NCI Agency and our work, please visit our website. Please note that due to the Agency’s transition into a new structure in the near future, this post may be subject to transfer to one of our other locations, as well as to a change of reporting lines. The final decision will be made at the time of a firm offer. The Agency’s recruitment team advises you that due to the large volume of applications it receives the screening process may take up to 2 months after closing date. We appreciate your patience.

https://wipo.taleo.net/careersection/wp_2/jobdetail.ftl?lang=en&job=18061-FT Security Program Manager - 18061-FT Security and Information Assurance Division, Administration and Management Sector Grade - P4 Contract Duration - 1 year * Duty Station : CH-Geneva Publication Date : 06-Mar-2018 Application Deadline : 03-Apr-2018, 9:59:00 PM IMPORTANT NOTICE: - The deadline for applications is indicated in local date and time. - This post is a project post. 1. Organizational Context a. Organizational Setting The post is located in the Security and Information Assurance Division (SIAD). This Division is responsible for the management of all aspects of WIPO’s information and physical security and safety and ensures that appropriate policies and procedures are in place and effective measures and controls are established to assess and mitigate threats/risks to the Organization. In particular, the Division defines the controls for the implementation of information security instruments and monitors if adequate assurance is maintained over WIPO’s information assets. The Division also provides professional safety and security services for WIPO staff, its delegates and visitors and ensures the protection of the Organization’s facilities and assets. Appropriate balance of the roles between “service” and “control” is the key for its success in enabling and sustaining WIPO’s operations in an environment with increasing demands for openness and connectivity on the one hand and rapidly evolving information security risks on the other hand. b. Purpose Statement The incumbent is responsible for the program management aspects of WIPO’s security (information and physical security) portfolio that includes over 20 projects. The incumbent is expected to balance scope, budget, schedule, business alignment, competing priorities, program risks and communications; and ensure program completeness, quality, and timely delivery. The incumbent works with project managers across safety and security, information security, business and ICT teams to ensure project management discipline in the execution of security projects. c. Reporting Lines The incumbent works under the supervision of the Chief Security Officer (CSO). 2. Duties and Responsibilities The incumbent will perform the following principal duties: a. Establish and maintain effective relationships with a wide range of internal and external stakeholders in security, ICT and business areas to listen to needs, analyze issues, influence strategies, and rally support of security initiatives; make clear and accurate predictions with regards to project timeframes, cost and functionality and address possible setbacks and delays early. b. Gather, analyze, evaluate and further define program and project requirements; establish and communicate accurate and reliable program and project estimates; determine resource requirements and form project teams; develop detailed program and project plans and schedules; provide work direction and leadership to projects, assign work, monitor quality of deliverables and give feedback to project teams. c. Monitor program and project milestones, costs and key performance indicators, to identify and resolve potential issues; propose program risk remediation to projects and program boards for review and decision making. d. Facilitate the organization of Program Board meetings through drafting of agenda, minutes, and action tracking; clearly and effectively communicate the achievement of value to the business; conduct formal reviews at project completion to confirm acceptance and satisfaction of clients. e. Provide expert advice to Security Steering Committees and Boards on risk based project priorities, dependencies, and investment decisions as it relates to security. f. Develop documents for tendering exercises, evaluate responses and select service providers and vendors. g. Provide inputs to the CSO for the development of annual security budgets and participate in the annual budget formulation and evaluation process; track actual vs. projected expenses, analyze variances, and forecasts end-of-year results for area of responsibility; recommend reallocation of resources and technology to improve results. h. Foster collaboration among project team members by addressing issues and/or concerns that could impede the division from reaching its goals; provides clear direction on priorities, feedback, and coaching to project managers. i. Represent SIAD programs and projects at other program and project meetings to understand dependencies and ensure alignment. j. Perform any other duties as assigned. 3. Requirements Education Essential Advanced university degree in computer science, engineering, mathematics, business or related discipline. A first-level university degree in computer science, engineering, mathematics, business or related discipline plus two years of relevant experience in addition to the experience requested below may be accepted in lieu of an advanced degree. Qualification in project or program management such as PRINCE2, MSP or PMP. Desirable Information security certification such as CISSP or risk management qualification (ISO 31000 foundation). Experience Essential At least nine years’ relevant professional experience in regulated industries, preferably financial or Information Technology, or related to Intellectual Property. Experience managing security projects, programs or portfolios that involve the processing of highly sensitive information in campuses with high physical security requirements, across multiple security, IT and business teams. Experience in developing, tracking and using security metrics to drive/influence security decision making and investments. Desirable Experience in managing security projects and programs in the areas of vulnerability remediation, security process improvement, configuration management, Security Operations Centers, security awareness, GRC, Identity and Access Management, outsourced or managed security services, Duty of Care, security incident management, security risk assessments, and cloud security. Experience managing vendor relationships and complex negotiations. Language Essential Excellent knowledge of written and spoken English. Job Related Competencies Essential Knowledge of project management frameworks and leading tools in the areas of estimation and cost management, cost benefit analyses, business value demonstration, contract management, and effective program performance reporting. Familiarity with PMBOK, TCM, agile and lean project management, and tools like MS Project. Familiarity with a broad range of technologies supplemented by in-depth knowledge in specific areas of relevance. Ability to quickly grasp how new technologies work and how they might be applied to achieve business goals. General understanding of the UN Security Management System (UNSMS) balanced against commercial standards such as ISO 31000. Excellent analytical skills that enable synthesis of inputs from many sources, and allow for strategic thinking and tactical implementation. Vendor management skills. People management skills, with the ability to matrix manage project teams consisting of internal staff and on- and off-shore resources. Change management skills. Excellent communication and interpersonal skills and ability to maintain effective partnerships and working relations in a multi-cultural environment with sensitivity and respect for diversity. Desirable Knowledge of (i) risk management and control frameworks including ISO 27003, ISO 22301, NIST SP 800-53, SSAE 16 SOC I/II, COSO, and COBIT; (ii) IT GRC tools like MetricStream, Archer, RSAM; (iii) security architecture principles and models like SABSA; (iv) identity and access management technologies; (v) managed security operations (vi) web services security; (vii) infrastructure security: n-tier architectures, firewalls, intrusion detection/prevention tools, endpoint security, application whitelisting, network admission controls, policy detection and enforcement controls, web application firewalls, proxies, SOA firewalls, reverse proxies, server and network security controls, database security (SQL DB/Oracle); (viii) application security processes and methodologies- Secure SDLC, OWASP; and (ix) Incident management techniques and processes; and (x) mobile and cloud security; (xi) building security systems- CCTV surveillance, screening, intrusion prevention systems; (xii) fire safety systems; (xiii) major incident medical management and support. 4. Organizational Competencies 1. Communicating effectively. 2. Respecting individual and cultural differences. 3. Showing team spirit. 4. Managing yourself. 5. Producing results. 6. Embracing change. 7. Respecting ethics and values. 5. Information Mobility: WIPO staff members are international civil servants subject to the authority of the Director General and may be assigned to any activities, office or duty station of the Organization. Accordingly, the selected candidate may be required to move from time to time to new functions and/or to another duty station. Annual salary: Total annual salary consists of a net annual salary (net of taxes and before medical insurance and pension fund deductions) in US dollars and a post adjustment. The post adjustment (cost of living allowance) is variable and subject to change without notice in accordance with the rates as set within the UN Common System for salaries and allowances. The figures quoted below are based on the February 2018 rate of 81.6% P4 Annual salary $70,647 Post adjustment $57,648 Total Salary $128,295 Currency USD Salaries and allowances are paid in Swiss francs at the official rate of exchange of the United Nations. Please refer to WIPO’s Staff Regulation and Rules for detailed information concerning salaries, benefits and allowances. Additional Information * This contract is granted in the context of an approved project which is foreseen to run for approximately three years. The initial contract is granted for 1 year, renewable, subject to continuity of the project and satisfactory performance. No fixed-term appointment or any extension hereof shall carry with it any expectancy of, nor imply any right to, (further) extensions or conversion to a permanent appointment. Applications from qualified women as well as from qualified nationals of unrepresented Member States of WIPO and underrepresented geographical regions are encouraged. Please click on the following links for the list of unrepresented Member States and the list of underrepresented regions and the WIPO Member States in these regions. The Organization reserves the right to make an appointment at a grade lower than that advertised. ___________________________________________________________________ By completing an application, candidates understand that any willful misrepresentation made on this web site, or on any other documents submitted to WIPO during the application, may result in disqualification from the recruitment process, or termination of employment with WIPO at a later date, if that employment resulted from such willful misrepresentations. In the event that your candidature is shortlisted, you will be required to provide, in advance, a scanned copy of an identification and of the degree(s)/diploma(s)/certificate(s) required for this position. WIPO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU) / United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net/. Some professional certificates may not appear in the WHED and these will be reviewed individually. Additional testing/interviewing may be used as a form of screening. Initial appointment is subject to satisfactory professional references. Additional background checks may be required.

https://wipo.taleo.net/careersection/wp_2/jobdetail.ftl?lang=en&job=18059-FT Information Risk Officer - 18059-FT Information Security Section, Security and Information Assurance Division, Administration and Management Sector Grade - P3 Contract Duration - 2 years * Duty Station : CH-Geneva Publication Date : 06-Mar-2018 Application Deadline : 03-Apr-2018, 9:59:00 PM IMPORTANT NOTICE REGARDING APPLICATION DEADLINE: please note that the deadline for applications is indicated in local date and time. 1. Organizational Context a. Organizational Setting The Division is responsible for the management of all aspects of WIPO's information and physical security and safety and ensures that appropriate policies and procedures are in place and effective measures and controls are established to assess and mitigate threats/risks to the Organization. As part of the Division, the Information Security Section defines the controls for the implementation of information security instruments and monitors if adequate assurance is maintained over WIPO’s information assets. The Division also provides professional safety and security services for WIPO staff, its delegates and visitors and ensures the protection of the Organization's facilities and assets. Appropriate balance of the roles between 'service' and 'control' is the key for its success in enabling and sustaining WIPO's operations in an environment with increasing demands for openness and connectivity on the one hand and rapidly evolving information security risks on the other hand. b. Purpose Statement The Information Risk Officer provides information risk management and IT security expertise in the form of risk analysis, consultancy, policy, standards and best practice guidance, as well as process improvements. The incumbent works with project teams, service providers (internal and external to WIPO), and internal business units. The incumbent is expected to bring pragmatic risk management experience allowing WIPO to meet its present and emerging business needs, in compliance with WIPO's information security policies and standards and within risk tolerance. The incumbent guides and advises technology and business personnel on the value and methods of safeguarding information, applications, systems, infrastructure, and activities to help ensure that technologies function optimally and work practices are optimized so that the information risks are managed. The incumbent also manages the implementation and operations of a multi-module Information Security governance, risk and compliance (GRC) tool. c. Reporting Lines The incumbent works under the supervision of the Head of Information Security Section. 2. Duties and Responsibilities The incumbent will perform the following principal duties: a. Establish and maintain governance and risk management processes for performing information security risk assessments (Certification and Accreditation) of projects, new technologies, external service providers, and changes to information and communication technology (ICT). Guide staff and managers on appropriate information risk mitigation options and strategies. b. Effectively communicate requirements and train staff and managers in ICT and business application divisions to identify and manage risks throughout the project lifecycle. Conduct quality assurance reviews of security requirements and audit recommendations for the implementation of identified solutions. c. Design, implement and maintain an integrated IT GRC architecture, tools and techniques to manage and report risks. Analyze, recommend and implement process improvements within the context of information security. d. Coordinate the engagement and risk management processes with external risk assessment service providers and acts as a liaison with internal ICT project teams and business units. e. Monitor and drive mitigation of identified risks through force follow-up and follow-through with lines of business and ICT stakeholders. f. Communicate and report on risk metrics to management and governance groups. Coordinate and support the work of information security governance. g. Support WIPO's ISO 27001 certification by promoting self-compliance to policies and standards by ICT staff and managers. Keep abreast of international information security codes of practice such as ISO 27001/27002, COBIT, information security and privacy regulations; and how these measures could affect information assets owned by, or administered on behalf of, WIPO. h. Provide substantive input into the development of WIPO's enterprise security architecture standards at the business, information, infrastructure, and application level. i. As an advocate of information security, work closely and proactively with ICT, project team leaders, service providers, and the business to provide security-related technical solutions; identify opportunities to improve business practices or ICT security-related processes. j. Perform any other duties as assigned. 3. Requirements Education Essential First-level university degree in information security, computer science, engineering, mathematics, business or related discipline. An advanced university degree in a relevant discipline may substitute two years’ of required experience. Certifications in information security risk management such as CISSP or CRISC. Desirable Additional certifications like CISM, CIPP, CISA, CISSP-ISSEP, CISSP-ISSEP, or ISO27001 Lead Auditor/Implementer. Experience Essential At least six years’ relevant professional experience including in regulated industries (preferably financial or intellectual property) working in an information risk role or similar for medium to large organizations facing multiple and sophisticated threats. Experience in integrating information risk management into system development and service management lifecycles. Experience maintaining an effective Information Security Management System (ISMS) certified to ISO 27001: 2013. Experience in monitoring and managing the delivery and performance of external service providers. Experience in managing the deployment and operations of an integrated Information Security GRC solution. Project management experience. Desirable Experience in managing IT Security - in the areas of identity and access management, infrastructure, network, endpoints, applications, database system technologies, mobility, cloud, virtualization security architectures, and information security process improvement. Language Essential Excellent written and spoken knowledge of English. Desirable Knowledge of other UN official languages, particularly French. Job Related Competencies Essential Familiarity with a broad range of technologies supplemented by in-depth knowledge in specific areas of relevance. Ability to quickly grasp how new technologies work and how they might be applied to achieve business goals. Strong problem-solving and analytical skills. Excellent organizational skills with the ability to prioritize work assignments and to meet deadlines. Excellent interpersonal skills and ability to maintain effective partnerships and working relations in a multi-cultural environment with sensitivity and respect for diversity. Excellent written and verbal communication skills, with the ability to articulate complex technical ideas to non-technical stakeholders. Vendor management skills. Knowledge and/or skills in the following areas: (i) risk management and control frameworks including ISO 27005, ISO 31000, NIST SP 800-53, COSO, and COBIT; (ii) IT GRC tools; and (iii) security architecture principles and models like SABSA, Zachman or TOGAF. Desirable Knowledge and/or skills in the following areas: (i) identity and access management technologies; (ii) managed security operations (iii) web services security; (iv) infrastructure security: n-tier architectures, firewalls, intrusion detection/prevention tools, endpoint security, application whitelisting, network admission controls, policy detection and enforcement controls, web application firewalls, proxies, SOA firewalls, reverse proxies, server and network security controls (Windows/LINUX/AIX), database security (SQL DB/Oracle); (v) application security processes and methodologies-Secure SDLC, OWASP; (vi) Incident management techniques and processes; and (vii) mobile and cloud security. 4. Organizational Competencies 1. Communicating effectively. 2. Respecting individual and cultural differences. 3. Showing team spirit. 4. Managing yourself. 5. Producing results. 6. Embracing change. 7. Respecting ethics and values. 5. Information Mobility: WIPO staff members are international civil servants subject to the authority of the Director General and may be assigned to any activities, office or duty station of the Organization. Accordingly, the selected candidate may be required to move from time to time to new functions and/or to another duty station. Annual salary: Total annual salary consists of a net annual salary (net of taxes and before medical insurance and pension fund deductions) in US dollars and a post adjustment. The post adjustment (cost of living allowance) is variable and subject to change without notice in accordance with the rates as set within the UN Common System for salaries and allowances. The figures quoted below are based on the February 2018 rate of 81.6% P3 Annual salary $58,583 Post adjustment $47,804 Total Salary $106,387 Currency USD Salaries and allowances are paid in Swiss francs at the official rate of exchange of the United Nations. Please refer to WIPO’s Staff Regulation and Rules for detailed information concerning salaries, benefits and allowances. Additional Information * Initial period of two years, renewable, subject to satisfactory performance. No fixed-term appointment or any extension hereof shall carry with it any expectancy of, nor imply any right to, (further) extensions or conversion to a permanent appointment. This vacancy announcement may be used to fill other posts at the same grade with similar functions in accordance with Staff Rule 4.9.5. Applications from qualified women as well as from qualified nationals of unrepresented Member States of WIPO and underrepresented geographical regions are encouraged. Please click on the following links for the list of unrepresented Member States and the list of underrepresented regions and the WIPO Member States in these regions. The Organization reserves the right to make an appointment at a grade lower than that advertised. ___________________________________________________________________ By completing an application, candidates understand that any willful misrepresentation made on this web site, or on any other documents submitted to WIPO during the application, may result in disqualification from the recruitment process, or termination of employment with WIPOat a later date, if that employment resulted from such willful misrepresentations. In the event that your candidature is shortlisted, you will be required to provide, in advance, a scanned copy of an identification and of the degree(s)/diploma(s)/certificate(s) required for this position. WIPO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU) / United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net/. Some professional certificates may not appear in the WHED and these will be reviewed individually. Additional testing/interviewing may be used as a form of screening. Initial appointment is subject to satisfactory professional references. Additional background checks may be required.

https://nato.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=180156 Senior Technician (AIS Structure)-180156 Primary Location Italy-Poggio Renatico NATO Body NATO Communications and Information Agency (NCI Agency) Schedule Full-time Salary (Pay Basis) : 3,605.34Euro (EUR) Monthly Grade B.4 Description : NCI Agency CIS Support Unit (CSU) Poggio Renatico, located in Poggio Renatico (Italy), enables end-to-end CIS services as it installs, operates, maintains and supports the full range of CIS capabilities during peacetime, crisis and war throughout its allocated Area of Responsibility (AOR) and as otherwise directed. The Service Operations Branch (SOB) is responsible for providing local support to the provision of CIS services in direct support of local and remote customers in accordance with SLAs and other agreements. Under coordination of the NCI Agency’s OPS Centre, SOB directs, coordinates, supervises and executes all local Service Operation activities required in support of all Service Lines. SOB provides local Level 1 and 2 support, directly or as directed by the Ops Centre and/or in coordination with the appropriate service lines. Role responsibilities: Under the direction of Branch Head Service Operations, the incumbent will perform duties such as the following: Executes work orders assigned in support of local CIS-infrastructure; Assists in site surveys and infrastructure installations; Delivers, activates and maintains end-user equipment; Installs, operates, protects, maintains and supports CIS capabilities; Maintains and operates COMPUSEC-related systems such as Anti-Malware and Patching; Configures and manages VMware Virtualised Infrastructure; Primary system administrator for AIRC2IS and Missile Defence Training support; Will support initial ACCS support requirements; Contributes to the implementation of the Branch's continual service improvement procedures and contributes to the NCI Agency continual service improvement process; May participate in 24/7 duties if required; Deputize for higher grade staff, if required; Performs other duties as may be required. Person specification Qualifications required: We are looking for a candidate with a vocational training at a higher level in a relevant discipline, or equivalent, or Diploma of secondary education. Experience required: In addition to at least 5 years of relevant experience, you will have: Knowledge and experience in supporting AIRC2 systems; Experience in Microsoft Servers and Active Directory services; Knowledge of VMware and related virtualisation infrastructure; Knowledge of COMPUSEC principles and experience in securing enterprise networks; Knowledge of ITIL at least at the foundation level. Desirable Experience: The ideal candidate will possess some or all of the following: Prior experience of working in an international environment comprising both military and civilian elements; Knowledge of NATO responsibilities and organization, including ACO and ACT; Knowledge of ACCS. Competencies required: We are looking for a person who demonstrates the following behavioural competencies: Persuading and Influencing - Gains clear agreement and commitment from others by persuading, convincing and negotiating; makes effective use of political processes to influence and persuade others; promotes ideas on behalf of oneself or others; makes a strong personal impact on others; takes care to manage one’s impression on others. Working with People - Shows respect for the views and contributions of other team members; shows empathy; listens, supports and cares for others; consults others and shares information and expertise with them; builds team spirit and reconciles conflict; adapts to the team and fits in well. Applying Expertise and Technology - Applies specialist and detailed technical expertise; uses technology to achieve work objectives; develops job knowledge and expertise (theoretical and practical) through. Adapting and Responding to Change - Adapts to changing circumstances; tolerates ambiguity; accepts new ideas and change initiatives; adapts interpersonal style to suit different people or situations; shows an interest in new experiences. Coping with Pressures and Setbacks - Maintains a positive outlook at work; works productively in a pressurised environment; keeps emotions under control during difficult situations; handles criticism well and learns from it; balances the demands of a work life and a personal life. Travel: Business travel to NATO and national (NATO and non-NATO) facilities as well as frequent travel between the NCI Agency offices; May be required to undertake duty travel to operational theatres inside and outside NATO boundaries. Language skills: A thorough knowledge of one of the two NATO languages, both written and spoken, is essential and some knowledge of the other is desirable. NOTE: Most of the work of the NCI Agency is conducted in the English language. Professional Contacts: You will be responsible for: Establishing and maintaining close contacts with staff of the Agency; Coordination and cooperation of work with other directorates within the NCIA. Supervisory/Guidance Duties: You may give professional guidance to staff. Working Environment Normal office environment. Contract NCI Agency normally offers contracts of employment of a definite duration, not exceeding three years. Contracts may be for less than three years as required to support short-term projects, meet uncertainty with respect to the business outlook, staff performance and other factors. Definite duration contracts may be extended for further periods. When extending contracts, the following is taken into consideration: Renewal is in the interest of the Agency. Staff member's desire to remain with the Agency. The financial situation provides sufficient funding for the post held. The skills, competencies and behaviours, potential and work experience of the staff, versus the requirements of the Agency's work and/or availability of funding. Staff member has served the Agency with performance to the required standard as defined by the Agency, Staff member's deployability to operational theatre. Serving civilian members of NATO will be offered a contract in accordance with the NATO Civilian Personnel Regulations. The first six months of definite duration contracts are a probationary period. During this period the staff member's work is assessed to ensure that he/she has the ability to carry out the duties of the post. At or before the end of the probationary period, the staff member will be notified in writing that the appointment is confirmed or terminated or, in exceptional cases, that the probationary period is extended. What do we offer? Excellent tax-free salary, including (where eligible) expatriation household and children's allowances and additional privileges for expatriate staff. Education allowance for children (where appropriate) and an excellent private health insurance scheme; Generous annual leave and home leave (if eligible). Retirement Pension Plan. To learn more about NCI Agency and our work, please visit our website. Please note: Due to the Agency’s transition into a new structure in the near future, this post may be subject to transfer to one of our other locations, as well as to a change of reporting lines. The final decision will be made at the time of a firm offer. The Agency’s recruitment team advises you that due to the large volume of applications it receives the screening process may take up to 2 months. We appreciate your patience.

https://erecruitment.eib.org/psp/hr/EMPLOYEE/HRMS/c/HRS_HRAM.HRS_APP_SCHJOB.GBL?FOCUS=Applicant&Page=HRS_APP_JBPST&SiteId=1&JobOpeningId=104961&PostingSeq=2 Job Title IT Banking Systems Officer - SWIFT and Back-office Job ID 104961 Location LU - Luxembourg Full/Part Time Full-Time Favorite Job EIB Posting The EIB, the European Union's bank, is seeking to recruit for its Corporate Services (CS) - Information Technology (IT) – Business Services Department (BSD) – Enterprise Applications Division (EA) – Back-office Loans Payments and Settlements Unit (BOLPS), at its headquarters in Luxembourg, a: IT Banking Systems Officer - SWIFT and Back-office This is a full time position at grade 4/5 The term of this contract will be 4 years Panel interviews are anticipated for mid/late April. The EIB offers fixed-term contracts of up to a maximum of 6 years, according to business needs, with a possibility to convert to a permanent contract, subject to organisational requirements and individual performance. Purpose As the IT Banking Systems Officer - Swift and Back-Office (internally referred to as Analyst IT Applications) you will maintain and contribute to the further development of several IT systems used in the lending and treasury back-office business domains at the EIB: the SWIFT messaging platform, the Accurate financial reconciliation system and the WSS Commercial Lending Module (WSS-CLM). Operating Network As the IT Banking Systems Officer you will report to the Head of Back-office Loans, Payments and Settlements Unit. Internally, you will work closely with members of the team within the unit and the division, as well as the IT Security, IT Architecture and IT Integration teams. You will cooperate regularly with counterparties from the Finance Directorate especially with key users in the business services, notably in Back-Office Treasury, Borrowings and Lending. Externally, you will deal with software vendors, providers of outsourced services, peer groups) in the financial back-office area in order to optimise service levels and to stay abreast of industry standards. Accountabilities The IT Banking Systems Officer will be responsible for: Carrying out the development, configuration and maintenance of the IT banking systems: SWIFT, Accurate and WSS-CLM and the associated interfaces Developing a detailed understanding of business requirements and implementing appropriate solutions Implementation of new functionalities, modules and upgrade projects, ensuring that the project deliverables match business requirements and comply with EIB Enterprise Architecture standards Maintaining and constantly updating the appropriate technical architecture documentation, including the full picture of data flows in interfaced systems Provide quick solutions for incidents in production and proactively preventing operational incidents. Qualifications Bachelor degree in a field related to Information Technology At least 3 years of professional experience, of which at least 1 year working with payments, treasury management or core banking software. Key technical/professional knowledge and skills Technical background in programming and scripting languages (Unix shell, Python, Java, PL-SQL) and DBMS Systems (Oracle and/or Sybase); Strong interest in the status and recent trends and market initiatives in the area of high-volume payments and/or treasury or lending products and willingness to acquire practical business knowledge. Professional experience working with payment, treasury management, or core banking software, such as Swift, WallStreet Systems, Misys, FIS/Sungard, Summit, Calypso, Temenos, Olympic, Murex, FrontArena, Sophis is a plus. Excellent command of English. Knowledge of French (*) would be an advantage. Competencies Achievement Drive: Continually keeps an eye on performance, focusing on improving it, showing drive and determination to meet short and long-term goals. Change Orientation: Adapts to differences and changes in the environment; takes a flexible approach to reach outcomes. Collaboration: Works cooperatively as part of a team; works collaboratively with peers across organisational boundaries based on a genuine interest in and an accurate understanding of others and their individual perspectives and concerns. Organisational Commitment: Is willing to commit to an organisation whose mission is to support Europe and is open to diversity, and to align her/his own behaviour with the organisation’s needs and intrinsic values, acting with integrity in ways that promote the organisation’s mission, policies and rules. (*) There may be certain flexibility on this requirement, but limited to particularly suitable candidates who may not yet be proficient in French. If selected, such candidates will be hired on the condition that they build up rapidly knowledge of French and accept that their future career in the EIB may be subject to the attainment of sufficient proficiency in both of the Bank's working languages Deadline for applications: 2nd April 2018 We believe that Diversity is good for our people and our business. We promote and value diversity and inclusion among our staff and candidates; irrespective of their gender, age, nationality, race, culture, education and experience, religious beliefs, sexual orientation or disability

https://wipo.taleo.net/careersection/wp_2/jobdetail.ftl?lang=en&job=18023-FT ERP Solutions Manager - 18023-FT Management and Administrative Applications Section, Department of Program Planning and Finance, Administration and Management Sector Grade - P4 Contract Duration - 2 years * Duty Station : CH-Geneva Publication Date : 05-Feb-2018 Application Deadline : 05-Mar-2018, 10:59:00 PM IMPORTANT NOTICE REGARDING APPLICATION DEADLINE: please note that the deadline for applications is indicated in local date and time. 1. Organizational Context a. Organizational Setting The post of ERP Solutions Manager is located in the Management and Administrative Applications Section (MAAS), Department of Program Planning and Finance. The objective of the Management and Administrative Applications Section is the continuous development and on-going support of management and administrative applications. b. Purpose Statement The incumbent is responsible for the strategic evolution and management of a defined set of ERP solutions, in this case BI and Enterprise Performance Management (EPM), which are part of the Administration Information Management System (AIMS), an integrated software suite of business applications. The incumbent works closely with business process owners, to ensure that the solutions meet their objectives and manages a team consisting of staff and external resource. c. Reporting Lines The incumbent works under the supervision of the Deputy Director and Head of MAAS. 2. Duties and Responsibilities The incumbent will perform the following principal duties: a. Partner with business process owners to jointly develop a shared vision and strategically plan the evolution of ERP solutions. b. Manage the evolution of ERP solutions throughout the software development lifecycle ensuring that these solutions support the business objectives. c. Lead the review of recurring operational issues and new software updates to identify opportunities for simplifying, streamlining and enhancing processes and systems; consult with the business process owner to agree on the recommended options. d. Manage the enhancement of ERP solutions by performing a lead role in business process change projects, from analysis of stakeholder objectives to the release into operational use. e. Organize and manage the work of staff and external resources, to ensure that the quality of the output is in line with business objectives and contractual terms, while addressing any issues that may be identified and escalating those upwards if needed. f. Quality check documentation produced by the team to ensure completeness, accuracy and relevance of the MAAS knowledge base. g. Maintain strong relationships with other ERP Solutions Managers, IT focal points in other areas and with subject matter experts to ensure solutions are maintained and enhanced in accordance with established software development guidelines and standards. h. Ensure that the team provides service orientated support for the customers/end-users of software applications that fall within their responsibility. i. Lead the establishment and continual maturity of ITIL based processes, thereby helping MAAS to achieve ISO/IEC 20000 certification. j. Perform other duties as necessary. 3. Requirements Education Essential Advanced university degree in computer science, information technology or a related discipline. A first-level university degree plus two years of relevant experience in addition to the experience requested below may be accepted in lieu of the advanced university degree. ITIL foundation and basic project management certification, e.g. PRINCE2 foundation certification. Desirable Software quality certification. ITIL certification in a specific service operation component. PRINCE2 practitioner certification. Experience Essential At least nine years of relevant professional experience which includes several or all of the following areas: team leadership, functional analysis and specification, software development, user acceptance testing, software maintenance, documentation standards, training methods and deployment, quality management. Substantial experience managing Business Intelligence, Data Warehouse and Enterprise Performance Management-related applications throughout their life cycle within a highly integrated environment. Experience with vendor management. Substantial hands-on experience working with at least two of the following software solutions: PeopleSoft HCM, PeopleSoft Financials, PeopleSoft Update Manager, Hyperion Planning, Oracle Business Intelligence, Acuity Risk Management, Oracle Taleo Recruiting Cloud Service, Business Process Management and Microsoft Dynamics CRM. Project management experience. Desirable Experience with more than two of the software solutions listed above. Experience with an Enterprise Risk Management system. Language Essential Excellent knowledge of written and spoken English. Desirable Knowledge of French. Job Related Competencies Essential Strong people and project management skills. Excellent communication and interpersonal skills and ability to maintain effective partnerships and working relations in a multi-cultural environment with sensitivity and respect for diversity. Excellent organizational skills, with the ability to work within strict time constraints and to meet deadlines. Strong analytical skills and the ability to accurately reflect and translate business ideas into functional requirements. High level of client-orientation, listening to and developing awareness for client needs with the ability to flexibly react to changing demands. Competent user of Microsoft Office applications (Word, Excel, Outlook, PowerPoint) and the internet, and the ability to quickly adapt to new software, applications and systems. Desirable Good knowledge of ERP business practices in relation to the following areas: Financials, Commitment Control, Procurement, Human Resource Management, Recruitment, Business Process Management, Automation of Cross-Functional Business Processes, and Customer Relationship Management. Knowledge of financial and / or HR business processes applied by the United Nations. SQL and PeopleTools skills. Ability to work with UNIX operating systems. 4. Organizational Competencies 1. Communicating effectively. 2. Respecting individual and cultural differences. 3. Showing team spirit. 4. Managing yourself. 5. Producing results. 6. Embracing change. 7. Respecting ethics and values. WIPO Managerial Competencies 1. Creating a stimulating work environment. 2. Planning and managing resources. 3. Promoting change, innovation and learning. 4. Building and promoting partnerships. 5. Leading WIPO to the future (for Directors and above). 5. Information Mobility: WIPO staff members are international civil servants subject to the authority of the Director General and may be assigned to any activities, office or duty station of the Organization. Accordingly, the selected candidate may be required to move from time to time to new functions and/or to another duty station. Annual salary: Total annual salary consists of a net annual salary (net of taxes and before medical insurance and pension fund deductions) in US dollars and a post adjustment. The post adjustment (cost of living allowance) is variable and subject to change without notice in accordance with the rates as set within the UN Common System for salaries and allowances. The figures quoted below are based on the February 2018 rate of 81.6% P4 Annual salary $70,647 Post adjustment $57,648 Total Salary $128,295 Currency USD Salaries and allowances are paid in Swiss francs at the official rate of exchange of the United Nations. Please refer to WIPO’s Staff Regulation and Rules for detailed information concerning salaries, benefits and allowances. Additional Information * Initial period of two years, renewable, subject to satisfactory performance. No fixed-term appointment or any extension hereof shall carry with it any expectancy of, nor imply any right to, (further) extensions or conversion to a permanent appointment. This vacancy announcement may be used to fill other posts at the same grade with similar functions in accordance with Staff Rule 4.9.5. Applications from qualified women as well as from qualified nationals of unrepresented Member States of WIPO and underrepresented geographical regions are encouraged. Please click on the following links for the list of unrepresented Member States and the list of underrepresented regions and the WIPO Member States in these regions. The Organization reserves the right to make an appointment at a grade lower than that advertised. ___________________________________________________________________ By completing an application, candidates understand that any willful misrepresentation made on this web site, or on any other documents submitted to WIPO during the application, may result in disqualification from the recruitment process, or termination of employment with WIPOat a later date, if that employment resulted from such willful misrepresentations. In the event that your candidature is shortlisted, you will be required to provide, in advance, a scanned copy of an identification and of the degree(s)/diploma(s)/certificate(s) required for this position. WIPO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU) / United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net/. Some professional certificates may not appear in the WHED and these will be reviewed individually. Additional testing/interviewing may be used as a form of screening. Initial appointment is subject to satisfactory professional references. Additional background checks may be required.