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afotakel

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  1. Ο Ειδικός Λογαριασμός Κονδυλίων Έρευνας του Αριστοτελείου Πανεπιστημίου Θεσσαλονίκης (ΕΛΚΕ ΑΠΘ) στο πλαίσιο υλοποίησης του έργου «Ανάπτυξη και παροχή υπηρεσιών ΤΠΕ για την έρευνα», που χρηματοδοτείται από τον ΕΛΚΕ Α.Π.Θ. με επιστημονικά υπεύθυνο τον Καθηγητή κ. Θεόδωρο Λαόπουλο, Αναπληρωτή Πρύτανη του Α.Π.Θ. και Πρόεδρο της Επιτροπής Ερευνών, προτίθεται να αναθέσει σε δύο (2) άτομα για διάστημα 12 μηνών (με δυνατότητα παράτασης έως τη λήξη του εν λόγω έργου) και με συνολικό προϋπολογισθέν ποσό ανά άτομο έως 23.328,00 € (συμπεριλαμβανομένου του ΦΠΑ και των νόμιμων κρατήσεων), με σύμβαση μίσθωσης έργου ιδιωτικού δικαίου τα εξής: Κέντρο Ηλεκτρονικής Διακυβέρνησης ΑΠΘ (it.auth.gr). Βασική αρμοδιότητα είναι η παρακολούθηση και η διαχείριση της υπολογιστικής υποδομής του ΚΗΔ ΑΠΘ, στην οποία βασίζονται οι δικτυακές υπηρεσίες που παρέχονται προς την Ακαδημαϊκή Κοινότητα του ΑΠΘ: • Datacenters • Εικονικές υποδομές (virtualization) • Συστήματα διαχείρισης αποθηκευτικού χώρου (storage) • Λειτουργικά Συστήματα Linux • Βασικές υπηρεσίες (DNS, DHCP, NTP, VPN) Η υποβολή προτάσεων λήγει στις 09/03/2018. https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fit.auth.gr%2Fel%2Fnews%2F2018-02-22%2F3879&data=02%7C01%7C%7Cbfab3da1ef42472dbdea08d57ac810df%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C636549922055697719&sdata=4cUvRF%2B8xADlhJPKTbiWjl5LGIsyfb%2FwIihaGjFxiJQ%3D&reserved=0
  2. Το Τμήμα Πληροφορικής του Α.Π.Θ. καλωσορίζει τη VODAFONE σε μια ΗΜΕΡΙΔΑ ΚΑΡΙΕΡΑΣ, με σκοπό τη γνωριμία φοιτητών και αποφοίτων του, με έναν από τους μεγαλύτερους ομίλους τηλεπικοινωνιών στον κόσμο. Η εκδήλωση, η οποία αποτελεί την τρίτη κατά σειρά ημερίδα καριέρας, που διοργανώνει το Τμήμα, θα λάβει χώρα στο Αμφιθέατρο ΙΙ του Κέντρου ΔιάδοσηςΕρευνητικών Αποτελεσμάτων (Κ.Ε.Δ.Ε.Α.) του ΑΠΘ, την Τετάρτη 28 Φεβρουαρίου2018 από τις 10:00 μέχρι τις 15:00. Απευθύνεται σε φοιτητές όλων των προγραμμάτων σπουδών - προπτυχιακούς, μεταπτυχιακούς και υποψήφιους διδάκτορες - καθώς επίσης και σε αποφοίτους και είναι στα πλαίσια ενημέρωσής τους για τις προοπτικές επαγγελματικής αποκατάστασης του κλάδου. Περιλαμβάνει παρουσίαση της εταιρίας από εξειδικευμένα στελέχη στους αντίστοιχους τομείς δράσης της και όσον αφορά στην επαγγελματική αποκατάσταση και όσον αφορά στη δυνατότητα προπτυχιακών φοιτητών για πρακτική άσκηση. Με το πέρας της εκδήλωσης θα πραγματοποιηθούν παράλληλες ανοιχτές συνεντεύξεις, με την προσκόμιση βιογραφικού (15:00–18:00) ΔΗΛΩΣΗ ΣΥΜΜΕΤΟΧΗΣ: https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fgoo.gl%2Fforms%2FZMvYXk8xs8X0dRm72&data=02%7C01%7C%7Cbfab3da1ef42472dbdea08d57ac810df%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C636549922055697719&sdata=HCSfrY3t%2FcllV%2BKt41Tb5wDwNye70YRWWrXimvHbgAU%3D&reserved=0 Τo κτίριο ΚΕ.Δ.Ε.Α. είναι το κόκκινο κτίριο δίπλα στη Φοιτητική Λέσχη του ΑΠΘ επί της οδού 3ης Σεπτεμβρίου, Πανεπιστημιούπολη, 546 36 ΘΕΣΣΑΛΟΝΙΚΗ AGENDA Μέρος Α – Παρουσιάσεις (11.00–15.00) 10:00–11:00 5Gbroadband: Η Νέα Βιομηχανική Επανάσταση Λάμπρος Ίσκος – TechnologyDirector 11:00–12:00 Τεχνολογική εξέλιξη των σταθερών ευζωνικών δικτύων NGA Δημήτρης Γοργίας– Head of Fixed, TES & Partner Management 12:00–13:00 Συμβάλλοντας Στη Διαμόρφωση του Μέλλοντος της Νέας Γενιάς Νεανικά Προγράμματα Εργασιακής Εμπειρίας – Πρακτική Άσκηση Η Γυναίκα στην Τεχνολογία Φραγκίσκη Μελίσσα – HRDirector Βάσω Παπαϊωάννου– ResourcingManager Τάσος Μακρής– In Prepay Services / Graduate Trainee 13:00–13:30 5 Χρόνια Μετά – Παράγοντες που διαμορφώνουν το IT Γιώργος Κωνσταντέλος– IT Architecture SPV 13:30–15:00 VFDigitalTelco – Digital Transformation& Agile τρόπος Εργασίας στη VF Μένος Οκανταρίδης – Technology /IT Delivery Manager Ιάσωνας Αντωνόπουλος– Head of Digital Λεωνίδας Μαμάης– Digital Web Developer Mέρος B – Career fair (15.00–18.00) Table Subject 1 HR/Discoverers 2 Network 3 Network 4 IT 5 IT 6 IT / Developers 7 IT / Developers
  3. Θεσσαλονίκη. Είμαστε μία startup που σχεδιάζει και κατασκευάζει connected devices για μέτρηση δύναμης και ισορροπίας για αθλητές και αποκατάσταση και βρίσκεται σε φάση πωλήσεων σε όλη την Ευρώπη. Για αυτό αλλά και για παράλληλα projects θα χρειαστεί να προσθέσουμε στην ομάδα νέα μέλη, προγραμματιστές. Ψάχνουμε αρχικά για γνώστες ανάπτυξης mobile εφαρμογών σε Android ή iOS και στη συνέχεια για γνώστες Web Development. Θέση εργασίας Είστε μέλος της ομάδας R&D της KINVENT και συνεργάζεστε στενά με τον head developper στην εξέλιξη της εφαρμογής KFORCE, διαθέσιμης στο Google Play και πολύ σύντομα, χάρη σε εσάς, στο App Store. Ακολουθείτε τις προδιαγραφές και τις προτεραιότητες που ορίζονται από τους υπάρχοντες χρήστες του συστήματος στη Γαλλία και που σας μεταφέρονται από το γαλλικό τμήμα της εταιρείας. Είστε Developer με εμπειρία σε επαγγελματικά ή σε προσωπικό επίπεδο. Σας προσφέρουμε πλήρη απασχόληση. Εμπειρία σε Android Studio, Swift ή Xamarin και Symfony framework θα θεωρηθεί +. Αμοιβή ανάλογα με την εμπειρία. Είστε έτοιμος(η) να πάρετε πρωτοβουλίες, έχετε πάθος για το αντικείμενο σας, και είστε συμπαθητικοί (ες) όπως εμείς. Προσωπικά project, github & public contributions, συμμετοχή σε προγραμματιστικές κοινότητες θα ληφθούν υπόψη, μη τα παραλείψετε στο CV σας. Τα στοιχεία σας μπορείτε να τα στείλετε στο [email protected] ή στο [email protected]
  4. Πτυχιούχοι Πληροφορικής (ΤΕΙ ή/και ΑΕΙ) με καλές γνώσεις Αγγλικών, ζητούνται για στελέχωση‘Global Service Desk’ (First Level Support on office 365) στον Πειραιά. Βιογραφικά στην Ηλεκτρονική Διεύθυνση: [email protected] MEDITERRANEAN SHIPPING COMPANY GREECE S.A. Akti Posidonos 12, Piraeus 185 31, Greece T:+30 210 414 5509/510 F: +30 210 411 9454 W:www.msc.com As agent for MSC Mediterranean Shipping Company S.A., Geneva
  5. https://wipo.taleo.net/careersection/wp_2/jobdetail.ftl?lang=en&job=18048-FT Senior Application Software Implementer - 18048-FT Internal Systems Development Section, PCT Information Systems Division, PCT Services Department, Patents and Technology Sector Grade - P4 Contract Duration - 2 years * Duty Station : CH-Geneva Publication Date : 19-Feb-2018 Application Deadline : 19-Mar-2018, 10:59:00 PM IMPORTANT NOTICE REGARDING APPLICATION DEADLINE: please note that the deadline for applications is indicated in local date and time. 1. Organizational Context a. Organizational Setting The post of Senior Application Software Implementer is located in the Internal Systems Development Section, PCT Information Systems Division (PCTISD). The Section is responsible for the provision of ICT development activities relating to the automated systems supporting the PCT, a highly successful patent filing treaty. b. Purpose Statement The main role of the incumbent is to gather, interpret and analyze business requirements emanating from the PCT, and to design, develop or oversee internal development of software solutions in line with the Organization’s objectives and functions and ensure their implementation and maintenance as well as interoperability and integration with existing systems and infrastructure. c. Reporting Lines The incumbent works under the supervision of the Head of Internal Systems Development Section. 2. Duties and Responsibilities The incumbent will perform the following principal duties: a. Conceive the strategy and master plan for solution development projects and act as project manager for such development projects involving coordination and interface with users and other specialists. b. Plan and schedule projects within the Organization’s overall development activities and build long-term, strategic partnerships with stakeholders and clients to ensure engagement and buy-in; act to make sure that products and services are aligned with expectations and business needs. c. Review, analyze and improve solution development processes, guidelines and standards within the Organization, and ensure justification by measurable business benefits. d. Draft policy and other technical documentation for the selection of architecture components. e. Evaluate and undertake impact analysis on major design options and assesses and manages associated risks. f. Ensure that the system design balances functional, service quality, security and systems management requirements. g. Oversee and report on the progress of development projects, ensuring that projects are carried out in accordance with agreed standards, methods and procedures and take action to resolve problems. h. Apply and design secure development assurance and improvement practices. i. Assess the potential benefit of specific technologies, products, methods and techniques; investigate these in detail, recognize further avenues of research and identify early users, if any; provide expertise and leadership on technological changes for the Organization. j. Perform other related duties as required. 3. Requirements Education Essential Advanced university degree in information technology, computer science or a related field. A relevant first-level university degree plus two years of relevant professional experience in addition to the experience requested below may be accepted in lieu of an advanced university degree. Education Desirable Certification as a secure software development lifecycle professional such as CSSLP or SSCP. Project management certification, preferably PRINCE2, SCRUM and / or Agile. Experience (Essential) At least nine years’ relevant professional experience, including with: software development life cycle, software development process improvement, systems analysis and design, tools and methods and customer experience practices and techniques. Project management experience obtained in a software development / implementation environment. Experience working with a wide range of ICT standards, methods, tools and applications. Experience researching, integrating and applying new / emerging technologies. Experience in several of the following areas: information assurance, application security, IT service management, enterprise and business architecture. Desirable Experience in the field of IP. Language Essential Excellent written and spoken knowledge of English. Desirable Knowledge of other PCT publication languages (Arabic, Chinese, French, German, Japanese, Korean, Portuguese, Russian or Spanish). Job Related Competencies Essential Advanced knowledge of Java, Java EE, XML, system architecture and web application design. Advanced knowledge of UNIX and database environments including Oracle, MySQL or similar. Sound knowledge of standard project management methodologies and frameworks such as PRINCE2, SCRUM and / or Agile. Excellent people management skills, with the ability to matrix manage project teams consisting of internal staff and on- and off-shore resources. Excellent analytical and problem-solving skills. Excellent communication and interpersonal skills and ability to maintain effective partnerships and working relations in a multi-cultural environment with sensitivity and respect for diversity. Desirable Knowledge of HTML. Vendor management skills, with the ability to develop, manage and control vendor contracts, relationships and performance for the efficient delivery of contracted products and services. Change management skills. 4. Organizational Competencies 1. Communicating effectively. 2. Respecting individual and cultural differences. 3. Showing team spirit. 4. Managing yourself. 5. Producing results. 6. Embracing change. 7. Respecting ethics and values. WIPO Managerial Competencies 1. Creating a stimulating work environment. 2. Planning and managing resources. 3. Promoting change, innovation and learning. 4. Building and promoting partnerships. 5. Leading WIPO to the future (for Directors and above). 5. Information Mobility: WIPO staff members are international civil servants subject to the authority of the Director General and may be assigned to any activities, office or duty station of the Organization. Accordingly, the selected candidate may be required to move from time to time to new functions and/or to another duty station. Annual salary: Total annual salary consists of a net annual salary (net of taxes and before medical insurance and pension fund deductions) in US dollars and a post adjustment. The post adjustment (cost of living allowance) is variable and subject to change without notice in accordance with the rates as set within the UN Common System for salaries and allowances. The figures quoted below are based on the February 2018 rate of 81.6% P4 Annual salary $70,647 Post adjustment $57,648 Total Salary $128,295 Currency USD Salaries and allowances are paid in Swiss francs at the official rate of exchange of the United Nations. Please refer to WIPO’s Staff Regulation and Rules for detailed information concerning salaries, benefits and allowances. Additional Information * Initial period of two years, renewable, subject to satisfactory performance. No fixed-term appointment or any extension hereof shall carry with it any expectancy of, nor imply any right to, (further) extensions or conversion to a permanent appointment. This vacancy announcement may be used to fill other posts at the same grade with similar functions in accordance with Staff Rule 4.9.5. Applications from qualified women as well as from qualified nationals of unrepresented Member States of WIPO and underrepresented geographical regions are encouraged. Please click on the following links for the list of unrepresented Member States and the list of underrepresented regions and the WIPO Member States in these regions. The Organization reserves the right to make an appointment at a grade lower than that advertised. ___________________________________________________________________ By completing an application, candidates understand that any willful misrepresentation made on this web site, or on any other documents submitted to WIPO during the application, may result in disqualification from the recruitment process, or termination of employment with WIPOat a later date, if that employment resulted from such willful misrepresentations. In the event that your candidature is shortlisted, you will be required to provide, in advance, a scanned copy of an identification and of the degree(s)/diploma(s)/certificate(s) required for this position. WIPO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU) / United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net/. Some professional certificates may not appear in the WHED and these will be reviewed individually. Additional testing/interviewing may be used as a form of screening. Initial appointment is subject to satisfactory professional references. Additional background checks may be required.
  6. https://nato.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=180137 Job Description - IS Administrator (1801 IS Administrator-180137 Primary Location Poland-Bydgoszcz NATO Body NATO Communications and Information Agency (NCI Agency) Schedule Full-time Salary (Pay Basis) : 8,614.97Polish Zloty (PLN) Monthly Grade B.5 Description : Do you have experience in day-to-day system administration Functional Services, Database systems (Microsoft SQL Servers and Oracle DBs) supporting the Customer HQs, to include managing the DB Server’s Operating System? Then please read more about the role below, and apply! Role Responsibilities: The NCI Agency ensures the cost effective provision of secure and to end information exchange and processing services for NATO Consultation, Command and Control. NCI Agency Sectors resource and plan, install, operate, protect, maintain and support CIS capabilities with the Remote Squadrons installing, operating, protecting, maintaining and supporting CIS capabilities within parameters defined by the parent Sector. Service Operations Branch is responsible for the installation, operation and maintenance of all assigned CIS services in accordance with the SLAs and for the provision of limited support to corporate Customers as directed. It is responsible for all IS systems administration and for the hardware and software support. Functional Services Section is responsible for installing and maintaining mission specific functional software applications, databases and information exchange systems. And the IS Administrator is responsible for the day to day system administration of assigned Functional Services and databases. Under the direction of Head (Functional Services), the post-holder will perform duties such as the following: Responsible for day to day System Administration (SA) of all assigned Functional Services, Database systems (Microsoft SQL Servers and Oracle DBs) supporting the Customer HQs, to include managing the DB Server’s Operating System; Responsible for the System Administration of other Information Exchange and Collaboration Systems (Microsoft Office SharePoint Portals) assigned; Applies Functional Services and Databases’ patches and makes necessary hardware and software changes to maintained servers; Responds to Customer Support Centre requests for assistance and takes appropriate actions to troubleshoot, to include giving guidance and assisting personnel on remotely accessed Functional Services; Assists Head (Functional Services) in coordination with supported HQs Functional Service Managers to ensure supported functions services are providing desired services in a timely, reliable and responsive manner; Establishes, supervises and executes proper preventive maintenance plans; Ensures all Configuration Control data is reported to IS Services section in a timely manner; Provides assistance and technical advice to other staff of the NCI Agency CSU Bydgoszcz for all aspects of systems and services supported by the cell; Maintains a close liaison with other technicians and engineers in the NCI Agency CSU Bydgoszcz; Stays abreast of technological developments relevant to the area of work; Deputizes for higher grade staff; Performs other duties as may be required. Person specification Qualifications required: Vocational training at a higher technical level in a relevant discipline. Experience required: At least 4 years general experience in System Administration of Microsoft Windows Servers; Active Directory and Microsoft SQL Databases and Oracle Databases; In-depth experience in administration and troubleshooting of the Microsoft Office SharePoint Servers’ farms; Broad and sound technical knowledge of IT systems; Practical experience in diagnosing deficiencies in networks and associated equipment; Working knowledge (configuration and customisation) of the Microsoft Office suite, e-mail clients, Web browsers and Web content management. The following will be considered as an advantage: ITIL certifications; Microsoft certifications (preferably MCDBA or MCSA); University degree in a field related to the function of the post; Experience of the ITIL Service Management framework; Experience in Oracle Database servers; Project Management experience; System Analysis methodologies; Experience in DB design and management; Experience in UNIX system administration; Experience in supporting systems and applications in virtualized environments; Member of a recognized professional body or institution; Prior experience of working in an international environment comprising both military and civilian elements; Knowledge of NATO responsibilities and organization, including ACO and ACT. Competencies required: We are looking for a person who demonstrates the following behavioural competencies: Drive for Result: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results. Problem Solving: Uses rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn't stop at the first answers. Interpersonal Savvy: Relates well to all kinds of people – up, down and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably, Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintain effective relationships with customers and gains their trust and respect, Planning: Accurately scopes out length and difficulty of tasks and projects; sets objectives and goals; breaks down work into the process steps; develops schedules and task/people assignments; anticipates and adjusts for problems and roadblocks; measures performance against goals; evaluates results, Decision Quality: Makes good decisions (without considering how much time it takes) based upon a mixture of analysis, wisdom, experience and judgment; most of his/her solutions and suggestions turn out to be correct and accurate when judged over time; sought out by others for advice and solutions. Travel Business travel to NATO and national (NATO and non-NATO) facilities; May be required to undertake duty travel to operational theatres inside and outside NATO boundaries Language skills Most of the work of the NCI Agency is conducted in the English language, and therefore a thorough knowledge of English, both written and spoken, is essential and some knowledge of French is desirable. Contract NCI Agency normally offers contracts of employment of a definite duration, not exceeding three years. Contracts may be for less than three years as required to support short-term projects, meet uncertainty with respect to the business outlook, staff performance and other factors. Definite duration contracts may be extended for further periods. When extending contracts, the following is taken into consideration: Renewal is in the interest of the Agency. Staff member's desire to remain with the Agency. The financial situation provides sufficient funding for the post held. The skills, competencies and behaviours, potential and work experience of the staff, versus the requirements of the Agency's work and/or availability of funding. Staff member has served the Agency with performance to the required standard as defined by the Agency, Staff member's deployability to operational theatre. Serving civilian members of NATO will be offered a contract in accordance with the NATO Civilian Personnel Regulations. The first six months of definite duration contracts are a probationary period. During this period the staff member's work is assessed to ensure that he/she has the ability to carry out the duties of the post. At or before the end of the probationary period, the staff member will be notified in writing that the appointment is confirmed or terminated or, in exceptional cases, that the probationary period is extended.
  7. https://nato.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=180021 Senior Analyst (Server Administration)-180021 Primary Location Belgium-Brussels NATO Body NATO Communications and Information Agency (NCI Agency) Schedule Full-time Salary (Pay Basis) : 3,797.29Euro (EUR) Monthly Grade B.4 Description : Are you Senior Analyst (Server Administration) with experience in installation, configuration, testing, securing, monitoring and management of server hardware and server software as well as associated data stores. If yes, this position is ideal for you! Role responsibilities: NCI Agency CIS Support Unit (CSU) Brussels, located in Brussels (BEL) is the primary Information, Communications and Technology (ICT) service provider for 24/7 support to SecGen, the International Staff (IS), the International Military Staff (IMS) and other customers of the NATO Headquarters in Brussels. CSU Brussels enables end-to-end CIS services as it installs, operates, maintains and supports the full range of CIS capabilities during peacetime, crisis and war throughout its allocated Area of Responsibility (AOR) and as otherwise directed. The Service Management Branch (SMB) supports the Agency’s Demand Management (DM), Operations Centre, and Service Lines, and is responsible for liaison with all NCI Agency customers in the CSU’s AOR and supports the Head CSU in the role as NCI Agency representative and provides a single entry point for customers. SMB contributes and/or conducts monitoring and measurement of customer satisfaction. SMB supports the management of all agreements concerning Service Provision, Operations and Exercises within the CSU AOR. SMB supports Service Lines in the implementation and improvement of service management processes. This branch directs, co-ordinates and supervises all activities of CSU’s assigned resources in support of Exercises, Operations, Plans, Requirements, Project and Service Management. You will be involved in a wide range of tasks related to the installation, configuration, testing, securing, monitoring and management of server hardware and server software as well as associated data stores. This includes the resolution of 2nd level support calls. You will also help to identify short, medium and long-term requirements, assist in the preparation of specifications for future upgrades to the server landscape at NATO HQ and associated data stores and participates in the evaluation and selection of commercial solutions. Under the direction of the Head Service Management Section, you will be responsible for: Coordinate and conducts own work to meet quality targets; Maintain and improves sound knowledge on implemented technologies; Analyse technical issues, plans, designs, requirements and associated risks, and advises on appropriate actions on technical solutions; Investigate and resolves issues in a systematic approach; Create, installs, operates, maintains and supports server software images, both for Operating Systems and assigned applications, and stays abreast of latest developments in these areas; Analyse and resolves assigned level 2 incident and problem tickets; Support IT Service Continuity Management (ITSCM), Business Continuity and Disaster Recovery Plans; Maintain liaison with other CSU internal units, Service Lines and other external technical organisations; Operate assigned CIS systems and resolves alerts and error conditions; ; Document the configuration of assigned CIS equipment and related operating procedures as well as execution of the latter; Implement procedures, tools and techniques for monitoring and managing the performance of assigned CIS systems and provides reports as required; Monitor and reports on the capacity of the assigned CIS systems; Assist with and implements assigned project work packages; Assist in developing new architectures as Subject Matter Expert in its assigned area of responsibility; Create, installs, operates and maintains Linux server software images, both for Operating Systems and assigned applications, and stays abreast of latest developments in these areas; Support and maintains mobile secure and unsecure infrastructure including 2nd Level support for iOS devices for VIP users; Support specific applications assigned to the team (Call-Out system, Tumba, etc); Conduct the out-of-office hours Brussels Duty Officer role; Deputize for higher grade staff; Perform other duties as may be required. Person specification Qualifications required: We are looking for a candidate with a vocational training at higher level in a relevant discipline, or equivalent or diploma of secondary education with 5 years post related experience. Experience required: In addition to 5 years’ post related experience you will also have practical experience in the following areas: Current in-depth knowledge and practical work experience of Microsoft Windows operating systems (latest versions) in a large scale LAN-based client-server environment using Active Directory Services; Current in-depth knowledge and practical work experience of Linux operating systems in a large scale heterogeneous client-server network; Current knowledge and recent practical experience of implementing VMware virtual infrastructure; Current knowledge and recent practical experience in managing the mainstream Mobile Device Managers (MDM); Server side scripting (Microsoft PowerShell and Linux bash shell); Experience in compliance and configuration enforcement/management using Puppet (Linux); Experience in configuration, deployment and data visualization (dashboards) in Microsoft System Centre Operation Manager (SCOM); A sound knowledge of the issues and techniques of information processing and web services Experience with data management and storage facilities, including practical analytical experience of IT servers and system architecture implementations; A good awareness of access security and know how to implement security policies, with a good understanding and knowledge of systems usability; Recent experience with server clustering technology, storage systems and backup systems; ITIL Foundation certification. The following will be considered as an advantage: Support and implementation of IBM & Dell Blade Centers; Management of a groups of Oracle Linux (or RedHat) servers, possibly clustered, in a High Availability configuration; Experience in compliance and configuration enforcement/management using Puppet (Windows); Experience in implementing an end-to-end application SCOM monitoring; Experience with System Center Configuration Manager; Internet Information Services (IIS) and Apache web servers; Blackberry server, Mobile Iron – infrastructure management and deployment; Storage systems and Storage Area Networks including their cluster services (NetApp, HP EVA, HP 3PAR, IBM StorWize,); MS Exchange; MS Lync; Prior experience of working in an international environment comprising both military and civilian elements; Knowledge of NATO responsibilities and organization, including ACO and ACT. Competencies required: We are looking for a person who demonstrates the following behavioural competencies: Working with People - Shows respect for the views and contributions of other team members; shows empathy; listens, supports and cares for others; consults others and shares information and expertise with them; builds team spirit and reconciles conflict; adapts to the team and fits in well. Relating and Networking - Easily establishes good relationships with customers and staff; relates well to people at all levels; builds wide and effective networks of contacts; uses humour appropriately to bring warmth to relationships with others. Following Instructions and Procedures - Appropriately follows instructions from others without unnecessarily challenging authority; follows procedures and policies; keeps to schedules; arrives punctually for work and meetings; demonstrates commitment to the organisation; complies with legal obligations and safety requirements of the role. Achieving Personal Work Goals and Objectives - Accepts and tackles demanding goals with enthusiasm; works hard and puts in longer hours when it is necessary; seeks progression to roles of increased responsibility and influence; identifies own development needs and makes use of developmental or training opportunities. Delivering Results and Meeting Customer Expectations - Focuses on customer needs and satisfaction; sets high standards for quality and quantity; monitors and Travel: May be required to undertake duty travel to operational theatres inside and outside NATO boundaries Language skills: Most of the work of the NCI Agency is conducted in the English language, and therefore a thorough knowledge of English, both written and spoken, is essential and some knowledge of French is desirable. Contract NCI Agency normally offers contracts of employment of a definite duration, not exceeding three years. Contracts may be for less than three years as required to support short-term projects, meet uncertainty with respect to the business outlook, staff performance and other factors. Definite duration contracts may be extended for further periods. When extending contracts, the following is taken into consideration: Renewal is in the interest of the Agency. Staff member's desire to remain with the Agency. The financial situation provides sufficient funding for the post held. The skills, competencies and behaviours, potential and work experience of the staff, versus the requirements of the Agency's work and/or availability of funding. Staff member has served the Agency with performance to the required standard as defined by the Agency, Staff member's deployability to operational theatre. Serving civilian members of NATO will be offered a contract in accordance with the NATO Civilian Personnel Regulations. The first six months of definite duration contracts are a probationary period. During this period the staff member's work is assessed to ensure that he/she has the ability to carry out the duties of the post. At or before the end of the probationary period, the staff member will be notified in writing that the appointment is confirmed or terminated or, in exceptional cases, that the probationary period is extended. What do we offer? Excellent tax-free salary, including (where eligible) expatriation household and children's allowances and additional privileges for expatriate staff. Education allowance for children (where appropriate) and an excellent private health insurance scheme. Generous annual leave and home leave (if eligible). Retirement Pension Plan. To learn more about NCI Agency and our work, please visit our website. Please note: Due to the Agency’s transition into a new structure in the near future, this post may be subject to transfer to one of our other locations, as well as to a change of reporting lines. The final decision will be made at the time of a firm offer. The Agency’s recruitment team advises you that due to the large volume of applications it receives the screening process may take up to 2 months. We appreciate your patience.
  8. https://erecruitment.eib.org/psp/hr/EMPLOYEE/HRMS/c/HRS_HRAM.HRS_APP_SCHJOB.GBL?FOCUS=Applicant&Page=HRS_APP_JBPST&SiteId=1&JobOpeningId=104915&PostingSeq=1 Job ID: 104915 Entity: European Investment Bank Deadline: Thursday 1st March 2018 EIB Posting The EIB, the European Union's bank, is seeking to recruit for its Management Committee (MC) The President’s Office - Internal Audit Department (IA) – Internal Audit EIF & IT Division, at its headquarters in Luxembourg, a: (Senior) IT Internal AuditorThis is a full time position at grade 5/6 The term of this contract will be 4 years Panel interviews are anticipated for mid of April. The EIB offers fixed-term contracts of up to a maximum of 6 years, according to business needs, with a possibility to convert to a permanent contract, subject to organisational requirements and individual performance. Purpose Internal Audit has undergone substantial changes over the last years in terms of organisation and staffing. The diverse Internal Audit team consists of individuals with a wide range of professional backgrounds, adhering to guiding principles of team work, strong professional ethics and high commitment. In order to complement its team, Internal Audit is looking for a seasoned IT audit specialist with experience in the first and/or second line of defense functions. The (Senior) Internal Auditor will assess the adequacy and effectiveness of the Bank’s internal control systems and procedures. Operating Network The Internal Audit Department is responsible for internal audit services in both the EIB and EIF. It is composed of 2 divisions; one covers the activities of the EIF and Information Technology across both EIB and EIF whereas the second covers the functions of the EIB. Whilst staff members are allocated to one division, the Department functions as a pool of resources that can be allocated to specific assignments across the Group. The successful candidate will report to the Head of Division in Internal Audit covering the activities of the EIF and Information Technology across both EIB and EIF. S/he will have regular contact with colleagues in the Department and in other Directorates throughout the Bank. Accountabilities Plan and conduct audit missions, provide independent appraisal, report on the findings and agreed action plans for corrective action and/or improvements in the following areas Primary areas of relevant expertise in order of importance: Reviews of computer systems in the areas of general controls, application controls, and systems security Reviews of Infrastructure (Operating Systems, Networks, Databases, Middleware), IT Governance activities, IT Processes and Security Management Target audits include Data Centres, business applications, communications networks and related infrastructure (including outsourced services) Reviews of IT Best Banking Practices (regulatory requirements applicable to the Banking industry) Other areas: Follow-up audit recommendations in order to verify that corrective action are undertaken Steer and monitor the activities of external consultants Contribute to creating appropriate awareness in the organisation on the importance of risk IT assessment and control Keep abreast and follow latest developments in the internal audit function, particularly in the area of IT audit techniques Develop, improve and implement Internal Audit processes, procedures, methodologies and working tools for conducting IT audit risk management and internal control activities Maintain an up-to-date understanding of the Bank products and activities with special focus on IT emerging risks. Qualifications University degree preferably in management information system, computer science, information security or business administration. Professional qualification such as Certified Information Systems Auditor, Certified Information Systems Security Professional, Certified Internal Auditor. At least 8 years work experience in an external or internal audit function, with at least 5 years of managing audit assignments through planning, fieldwork and report clearance. Knowledge of ISO 27000 series, COBIT, COSO; knowledge of ITIL or the ISO 20000 would be considered an advantage. In-depth understanding of computer auditing (IT Infrastructure, Applications, Governance activities, IT Processes and Security Management) Knowledge of Computer Assisted Audit Techniques and tools or good command of Business Objects would be an advantage. Experience with audit management software, such as TeamMate or equivalent would be an advantage. Fluent English and a good knowledge of French (*) and/or another EU language would be an advantage Excellent report writing skills in English and presentation skills. Competencies Achievement Drive: Continually keeps an eye on performance, focusing on improving it, showing drive and determination to meet short and long-term goals. Change Orientation: Adapts to differences and changes in the environment; takes a flexible approach to reach outcomes. Collaboration: Works cooperatively as part of a team; works collaboratively with peers across organisational boundaries based on a genuine interest in and an accurate understanding of others and their individual perspectives and concerns. Organisational Commitment: Is willing to commit to an organisation whose mission is to support Europe and is open to diversity, and to align her/his own behaviour with the organisation’s needs and intrinsic values, acting with integrity in ways that promote the organisation’s mission, policies and rules. (*) There may be certain flexibility on this requirement, but limited to particularly suitable candidates who may not yet be proficient in French. If selected, such candidates will be hired on the condition that they build up rapidly knowledge of French and accept that their future career in the EIB may be subject to the attainment of sufficient proficiency in both of the Bank's working languages Deadline for applications: March 1, 2018 We believe that Diversity is good for our people and our business. We promote and value diversity and inclusion among our staff and candidates; irrespective of their gender, age, nationality, race, culture, education and experience, religious beliefs, sexual orientation or disability
  9. https://erecruitment.eib.org/psp/hr/EMPLOYEE/HRMS/c/HRS_HRAM.HRS_APP_SCHJOB.GBL?FOCUS=Applicant&Page=HRS_APP_JBPST&SiteId=1&JobOpeningId=103714&PostingSeq=4 Job Title Head of Enterprise Applications Division Job ID 103714 Location LU - Luxembourg Full/Part Time Full-Time Favorite Job EIB Posting The EIB, the European Union's bank, is seeking to recruit for its Corporate Services - Information Technology Directorate (CS/IT), Business Services Department (BSD) at its headquarters in Luxembourg, a: Head of Enterprise Applications Division (EA) These is a full time position at grade 7 The EIB offers fixed-term contracts of up to a maximum of 6 years, according to business needs, with a possibility to convert to a permanent contract, subject to organisational requirements and individual performance. Candidates should take note that Assessment Center’s will take place end of March/early April Purpose The Head of Enterprise Applications Division (EA) will develop and manage the Enterprise Applications Division’s activities within the IT/Business Services Department. The role involves proposing strategies, promoting an effective partnership with business users, and ensuring the management of projects, maintenance and production around banking packages in the areas of Treasury, Borrowings, Loans, Collateral Management, Settlements, Payments and Market Data. The Division is comprised of approximately 15 internal staff and 15-20 external consultants, in 3 units. Operating Network Reports to the BSD Head of Department and cooperates closely with Business users involved in IT projects and activities, as well as Heads of Divisions within IT, Heads of Departments and Senior Management within the EIB. Accountabilities Develop and propose strategies and policies as well as elaborate the architecture and future evolution for business applications in relevant areas with regard to the short, medium and long-term in order to ensure that the systems are in line with business requirements while remaining cost effective for the Bank. Establish relationships with the main business users and IT actors Establish and manage the resources and work programmes in the areas under responsibility in line with the agreed strategies for the coming years Ensure that staff within the division have the right competencies, objectives, skills and motivation in order to realise the formulated IT strategies, in particular business analysis and project management as well as more general technical skills. Coordinate, supervise and intervene whenever necessary in the execution of key IT processes related to project management and day to day activities in the areas under responsibility in order to ensure optimum efficiency and level of customer satisfaction Provide specific advice and recommendations either in terms of enterprise applications or finance and lending specific applications and software development within the Bank to ensure applications are conceived, delivered and managed in line with EIB requirements and IT standards and methodologies. Qualifications Full University degree, preferably in computer science A degree or certificate in banking or finance would be an advantage Project Management Certification, either Prince2 or PMP/PMI would be an advantage 10 years of experience in the management of projects and applications in production, in a mixed IT / Finance environment 5 years’ experience in managing teams of at least of 20 staff members 5 years’ experience with Banking / Trading / Treasury / Front-Back packages (such as ION WallStreet Suite, FIS/Sungard Apex, FrontArena, Murex, Calypso, Misys, Summit, Temenos, Sophis) Experience in the management of a significant (min 2000 m.d) package implementation or upgrade project Fluent in English, knowledge of French would be an advantage Key technical/professional knowledge and skills Excellent people, team, project, budget, contract management skills Demonstrated leadership skills Proven record of project management success, both in results achieved and in use of methodologies. Good knowledge of overall IT architectural design Good knowledge of IT services and best practices Very good knowledge of banking front/middle/back-office functionalities and technologies Very good knowledge of money market, debt/bonds, derivatives, collateral management, settlement, payment and reconciliation platforms, market data Good knowledge of package customisation and interfacing techniques, databases Core competencies Achievement Drive: continually keeps an eye on performance, focusing on improving it, showing drive and determination to meet short and long-term goals. Change Orientation: adapts to differences and changes in the environment; takes a flexible approach to reach outcomes. Collaboration: works cooperatively as part of a team; works collaboratively with peers across organisational boundaries based on a genuine interest in and an accurate understanding of others and their individual perspectives and concerns. Organisational Commitment: is willing to commit to an organisation whose mission is to support Europe and is open to diversity, and to align her/his own behaviour with the organisation’s needs and intrinsic values, acting with integrity in ways that promote the organisation’s mission, policies and rules. Managerial competencies Developing Others: Builds the long-term capability of others by guiding and developing them to make the most of their competence and potential, based on an accurate understanding of their true strengths and development needs. Strategic Thinking: Thinks about the long term organisation strategy and how to align to and implement it; comes up with useful new strategic insights. Team Leadership: Builds a high performing team, ensuring it is focused, motivated and inspired to achieve organisational objectives, encouraging performance excellence and addressing underperformance when required. Deadline for applications: 28th February 2018 We believe that Diversity is good for our people and our business. We promote and value diversity and inclusion among our staff and candidates; irrespective of their gender, age, nationality, race, culture, education and experience, religious beliefs, sexual orientation or disability.
  10. https://wipo.taleo.net/careersection/wp_2/jobdetail.ftl?lang=en&job=18037-FT Business Continuity Coordinator - 18037-FT Office of the Director General and Related Programs Grade - P5 Contract Duration - 2 years * Duty Station : CH-Geneva Publication Date : 06-Feb-2018 Application Deadline : 06-Mar-2018, 10:59:00 PM IMPORTANT NOTICE REGARDING APPLICATION DEADLINE: please note that the deadline for applications is indicated in local date and time. 1. Organizational Context a. Organizational Setting The post is located in the Office of the Director General. b. Purpose Statement WIPO's Business Continuity Management Strategy (BCMS) ensures that staff and other critical assets can be protected from an adverse event to the extent possible. The BCMS provides policy and guidance to ensure the capabilities needed to continue crucial operational processes are sufficiently resilient, as well as for WIPO crisis and emergency management. The incumbent is responsible for driving the further development and coordination of WIPO's contingency planning capabilities and Disaster Recovery/Business Continuity (DR/BC) plans with a view to mitigating or minimizing the impact of disruptions on WIPO's critical business operations. c. Reporting Lines The incumbent works under the supervision of the Assistant Director General and Chief of Staff. 2. Duties and Responsibilities The incumbent will perform the following principal duties: a. Coordinate and assist in the development of and access to Business Continuity Plans and Procedures for all critical and critical supporting functions. Ensure that the business areas undertake gap analyses following business or technological changes, and develop and update their continuity plans and procedures accordingly. b. Liaise with responsible business units on the identification, storage and accessibility of vital information and assets, in accordance with the requirements determined by those business areas. c. Ensure that staff with specific crisis and emergency or continuity responsibilities are adequately aware of their roles. Coordinate regular updates and relevant training exercises, and arrange regular update and informational briefings for all staff via presentations and new staff induction sessions. d. Liaise with the responsible business managers to ensure regular review of their business impact analyses, as well as testing of their business continuity plans on an annual basis or as the need arises. e. Represent the Organization at resilience/crisis and emergency/continuity interagency or other working groups. f. Perform other related duties as required. 3. Requirements Education Essential Advanced university degree in Information Technology Management, Change Management, Business Administration or related field. Experience Essential At least 12 years of progressively responsible professional work experience, including extensive experience in business continuity/disaster recovery activities or large-scale management of IT-related projects. Desirable Proven experience of managing a major Business Continuity/Disaster Recovery project. Experience with advanced application software including project management software application tools and applications. Language Essential Excellent knowledge of written and spoken English or French. Desirable Knowledge of the other language (English or French). Knowledge of other UN languages. Job Related Competencies Essential Thorough knowledge and understanding of Business Impact Analysis, risk management and project management. Sound management of crisis and emergency planning, as well as resilience, continuity and recovery methodologies and best practices. Excellent time management and work organization skills. Excellent communication skills, both oral and written. Excellent analytical and problem-solving skills. Ability to work independently and effectively at all levels in a collaborative team environment. Highly adaptable to new environments, tasks and demands. Excellent interpersonal skills and ability to maintain effective partnerships and working relations in a multicultural environment with sensitivity and respect for diversity. 4. Organizational Competencies 1. Communicating effectively. 2. Respecting individual and cultural differences. 3. Showing team spirit. 4. Managing yourself. 5. Producing results. 6. Embracing change. 7. Respecting ethics and values. WIPO Managerial Competencies 1. Creating a stimulating work environment. 2. Planning and managing resources. 3. Promoting change, innovation and learning. 4. Building and promoting partnerships. 5. Leading WIPO to the future (for Directors and above). 5. Information Mobility: WIPO staff members are international civil servants subject to the authority of the Director General and may be assigned to any activities, office or duty station of the Organization. Accordingly, the selected candidate may be required to move from time to time to new functions and/or to another duty station. Annual salary: Total annual salary consists of a net annual salary (net of taxes and before medical insurance and pension fund deductions) in US dollars and a post adjustment. The post adjustment (cost of living allowance) is variable and subject to change without notice in accordance with the rates as set within the UN Common System for salaries and allowances. The figures quoted below are based on the February 2018 rate of 81.6% P5 Annual salary $84,721 Post adjustment $69,132 Total Salary $153,853 Currency USD Please refer to WIPO’s Staff Regulation and Rules for detailed information concerning salaries, benefits and allowances. Additional Information * Initial period of two years, renewable, subject to satisfactory performance. No fixed-term appointment or any extension hereof shall carry with it any expectancy of, nor imply any right to, (further) extensions or conversion to a permanent appointment. This vacancy announcement may be used to fill other posts at the same grade with similar functions in accordance with Staff Rule 4.9.5. Applications from qualified women as well as from qualified nationals of unrepresented Member States of WIPO and underrepresented geographical regions are encouraged. Please click on the following links for the list of unrepresented Member States and the list of underrepresented regions and the WIPO Member States in these regions. The Organization reserves the right to make an appointment at a grade lower than that advertised. ___________________________________________________________________ By completing an application, candidates understand that any willful misrepresentation made on this web site, or on any other documents submitted to WIPO during the application, may result in disqualification from the recruitment process, or termination of employment with WIPOat a later date, if that employment resulted from such willful misrepresentations. In the event that your candidature is shortlisted, you will be required to provide, in advance, a scanned copy of an identification and of the degree(s)/diploma(s)/certificate(s) required for this position. WIPO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU) / United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net/. Some professional certificates may not appear in the WHED and these will be reviewed individually. Additional testing/interviewing may be used as a form of screening. Initial appointment is subject to satisfactory professional references. Additional background checks may be required.
  11. https://nato.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=180053 Engineer (Information Systems)-180053 Primary Location Netherlands-Brunssum NATO Body NATO Communications and Information Agency (NCI Agency) Schedule Full-time Salary (Pay Basis) : 5,667.94Euro (EUR) Monthly Grade A.2 Description : NCI Agency is looking for a Engineer (Information Systems) who is a flexible, highly motivated individual willing to take on challenging initiatives, capable of working both independently and with others as a team and able to follow through to deliver results. If you have experience in the areas below, this post is ideal for you! Role responsibilities: NCI Agency CIS Support Unit (CSU) Brunssum, located in Brunssum (NLD) enables end-to-end CIS services as it installs,operates, maintains and supports the fullrange of CIS capabilities during peacetime, crisis and war throughout its allocated Area of Responsibility (AOR) and as otherwise directed.The Alternate Ops Centre is hosted in Naples, resourced by Primary Ops Centre and supported by the CSU. The Service Management Branch (SMB) supports the Agency’s Demand Management (DM), Operations Centre, and Service Lines, and is responsible for liaison with all NCI Agency customers in the CSU’s AOR and supports the Commander CSU in the role as NCI Agency representative and provides a single entry point for customers. SMB contributes and/or conducts monitoring and measurement of customer satisfaction. SMB supports the management of all agreements concerning Service Provision, Operations and Exercises within the CSU AOR. SMB supports Service Lines in the implementation and improvement of service management processes. This branch directs, co-ordinates and supervises all activities of CSU’s assigned resources in support of Exercises, Operations, Plans, Requirements, Project and Service Management. SMB reports appropriate Key Performance Indicators to Service Lines on a regular basis. Plans and Projects Section (PPS) establishes and maintains Operation Level Agreements (OLA), directives, instructions or other applicable documents with Service Line Managers in support of SLAs. This section provides technical advice to the CSU’s customers within its AOR. It supports the technical, cost and resource assessment of emerging requirements; the development and the management of local deployment schedules, plans and projects as assigned by Service Lines; Demand Management and Service Strategy in the implementation of new and changed services; and contributes to the coherent implementation and improvement of NCI Agency Change Management. For operations and exercises, this section provides adequate representation for the Agency and coordination with CIS Group in the operational planning process. It also contributes to the production of Lessons Identified in the post-recovery phase. Under the direction of Section Head, you will perform duties such as the following: Provide engineering direction and guidance; Investigate, define and resolve complex technical issues; Advise on and lead the development of standards, methods and tools; Analyze, plan, design, requirements and associated risks, advises on technical solutions and mitigations; Design and plan implementations against time, cost, manpower and quality targets ensuring efficient and effective use of resources; Develop project plans and perform as Project Manager, coordinate with project stakeholders and reports on project execution and control; Develop technical solutions and assess resource requirements for delivery of new or changed services, coordinate with internal and external stakeholders for planning and prioritisation; Is the lead liaison between the CSU and the Service Lines for the planning and requirement capture; Support the development of budget and manpower estimates in support of service delivery; Provide Information Systems related engineering advice to CSU elements and takes part as subject matter expert in Working Groups and Conferences as required; Develop technical, cost and manpower assessments of existing and emerging requirements; Managesassigned projects in accordance with Agency directives, processes and local procedures and advises on engineering aspects of information systems; Advise on technical possibilities within the NCI Agency service portfolio, ensuring that the requirements are understood, captured, exploited and coordinated with the Service Lines to support the expected customer outcomes; Advise on the design and development of OLAs with Service Lines in support of customer SLAs; Review and provide advice in the provision of information systems requirements of exercises affecting local customer; Function as the CSUs POC for the planning and implementation of information systems projects and coordination of deployment of functional information systems for command and control/applications; Support the analysis, design, implementation and maintenance of authorized software changes, related applications software and the integration/tailoring of vendor supplied components, following established procedures for quality, configuration control, testing, documentation and security; Ensure that Availability and Capacity Management are implemented and executed in accordance with Agency directives, processes and local procedures; Advise CSU Engineers and Technicians on Information Systems; Provides engineering support to CSU IKM (Information Knowledge Management); Responsible for CSU Business Process modelling; Performs any other duty as required. Person specification Qualifications required: We are looking for a candidate with a Master of Science (MSc) degree at a nationally recognised/certified University in a related subject and 2 years post-related experience or a Bachelor of Science (BSc) degree at a nationally recognised/certified University in a related subject and 4 years post related experience or exceptionally, the lack of a university/college degree may be compensated by the demonstration of a candidate’s particular abilities or experience that is/are of interest to NCI Agency; that is, at least 10 years extensive and progressive expertise in the duties related to the function of the post. Experience required: In addition to 2 years post-related experience, you will also have practical experience in the following areas: ITIL V.3 foundation certification; Proven Risk management experience; Recent experience in Information Systems design and analysis at advanced level; Sound experience in Information Systems operations. The following will be considered as an advantage: Knowledge and experience in information systems supporting military applications and functional areas; Recent working knowledge MS Project; Recent experience with MS SharePoint administration or management; ITIL V.3 Certification at intermediate or expert level; PRINCE 2 certification; Sound knowledge on requirement analysis; Experience with ARIS toolset; MSC/BSC degree specifically in Computer Science/Information Systems Engineering. Competencies required: We are looking for a person who demonstrates the following behavioural competencies: Working with People - Shows respect for the views and contributions of other team members; shows empathy; listens, supports and cares for others; consults others and shares information and expertise with them; builds team spirit and reconciles conflict; adapts to the team and fits in well. Relating and Networking - Easily establishes good relationships with customers and staff; relates well to people at all levels; builds wide and effective networks of contacts; uses humour appropriately to bring warmth to relationships with others. Applying Expertise and Technology - Applies specialist and detailed technical expertise; uses technology to achieve work objectives; develops job knowledge and expertise (theoretical and practical) through continual professional development; demonstrates an understanding of different organisational departments and functions. Analysing - Analyses numerical data and all other sources of information, to break them into component parts, patterns and relationships; probes for further information or greater understanding of a problem; makes rational judgements from the available information and analysis; demonstrates an understanding of how one issue may be a part of a much larger system. Learning and Researching - Rapidly learns new tasks and commits information to memory quickly; demonstrates an immediate understanding of newly presented information; gathers comprehensive information to support decision making; encourages an organisational learning approach (i.e. learns from successes and failures and seeks staff and customer feedback). Delivering Results and Meeting Customer Expectations - Focuses on customer needs and satisfaction; sets high standards for quality and quantity; monitors and maintains quality and productivity; works in a systematic, methodical and orderly way; consistently achieves project goals. Coping with Pressures and Setbacks - Maintains a positive outlook at work; works productively in a pressurised environment; keeps emotions under control during difficult situations; handles criticism well and learns from it; balances the demands of a work life and a personal life. Travel May be required to undertake duty travel to operational theatres inside and outside NATO boundaries Language skills Most of the work of the NCI Agency is conducted in the English language, and therefore a thorough knowledge of English, both written and spoken, is essential and some knowledge of French is desirable. Contract NCI Agency normally offers contracts of employment of a definite duration, not exceeding three years. Contracts may be for less than three years as required to support short-term projects, meet uncertainty with respect to the business outlook, staff performance and other factors. Definite duration contracts may be extended for further periods. When extending contracts, the following is taken into consideration: Renewal is in the interest of the Agency. Staff member's desire to remain with the Agency. The financial situation provides sufficient funding for the post held. The skills, competencies and behaviours, potential and work experience of the staff, versus the requirements of the Agency's work and/or availability of funding. Staff member has served the Agency with performance to the required standard as defined by the Agency, Staff members deploy ability to operational theatre. Serving civilian members of NATO will be offered a contract in accordance with the NATO Civilian Personnel Regulations. The first six months of definite duration contracts are a probationary period. During this period the staff member's work is assessed to ensure that he/she has the ability to carry out the duties of the post. At or before the end of the probationary period, the staff member will be notified in writing that the appointment is confirmed or terminated or, in exceptional cases, that the probationary period is extended. What do we offer? Excellent tax-free salary, including (where eligible) expatriation household and children's allowances and additional privileges for expatriate staff. Education allowance for children (where appropriate) and an excellent private health insurance scheme. Generous annual leave and home leave (if eligible). Retirement Pension Plan. To learn more about NCI Agency and our work, please visit our website. Please note: Due to the Agency’s transition into a new structure in the near future, this post may be subject to transfer to one of our other locations, as well as to a change of reporting lines. The final decision will be made at the time of a firm offer. The Agency’s recruitment team advises you that due to the large volume of applications it receives the screening process may take up to 2 months. We appreciate your patience.
  12. https://www.ecmwf.int/sites/default/files/vacancies/_VNVN17-22_en.pdf Closing Date: Extended to 1 February 2018
  13. https://nato.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=180022 Technician (Private Automatic Branch Exchange)-180022 Primary Location Belgium-Mons NATO Body NATO Communications and Information Agency (NCI Agency) Schedule Full-time Salary (Pay Basis) : 3,797.29Euro (EUR) Hourly Grade B.4 Description : Are you a Technician (Private Automatic Branch Exchange) with experience of TDM, ISDN, SIP and H323 signalling protocols and TCP/IP and standard networking and communication protocols? If yes, this position is ideal for you! The NCIA has been established with a view to meeting to the best advantage the collective requirements of some or all NATO nations in the fields of capability delivery and service provision related to Consultation, Command & Control as well as Communications, Information and Cyber Defence functions, thereby also facilitating the integration of Intelligence, Surveillance, Reconnaissance, Target Acquisition functions and their associated information exchange. The Director of Service Operation (DSO) is accountable to plan, install, operate and maintain CIS services throughout the allocated Area of Responsibility (AOR), in static NATO Headquarters, Alliance Operations and Missions and Exercises, and supported Organisations. NCI Agency CIS Support Unit (CSU) Mons, located in Mons (BE) enables end-to-end CIS services as it installs, operates, maintains and supports the full range of CIS capabilities during peacetime, crisis and war throughout its allocated Area of Responsibility (AOR) and as otherwise directed. The Service Operations & Support Branch (SOSB) is responsible for providing local support to the provision of CIS services in direct support of local and remote customers in accordance with SLAs and other agreements. Under coordination of the NCI Agency’s OPS Centre, SOSB directs, coordinates, supervises and executes all local Service Operation activities required in support of all Service Lines. SOSB provides local Level 1 and 2 support, directly or as directed by the Ops Centre and/or in coordination with the appropriate service lines. SOSB contributes to Continual Service and Process Improvement and reports Key Performance Indicators to appropriate service lines. SOSB is locally responsible for the installation, operation, maintenance and administration of assigned IT, Network, Cable, VTC, Voice and Video equipment, as well as all operating system, core and specific application software. SOSB ensures physical Security is monitored and maintained, and Cyber Security activities are performed as delegated by Cyber Security SL. It coordinates the real life support with the local hosting HQ. SOSB contributes to Problem Management, Access Management, Event Management, Request Fulfilment, Release and Deployment, Test and Validation, Configuration Management and Change Management in support of appropriate Service Lines and in coordination with Service Management Branch. SOSB is responsible for the provision of limited support to corporate customers within the CSU AOR. SOSB is responsible for the development and continual improvement of Configuration, Problem, Change and Release Management processes and procedures. Private Branch Automated Exchange (PABX) Section operates and maintains all local fixed telephony systems supporting the SHAPE customer. Additionally, PABX provides mobile telephony SIM card management services. PABX performs Incident Management Level 1 support for voice related issues to eligible customers on SHAPE campus. VSS contributes to Event Management, Problem Management, Change Management and Configuration Management. Role Responsibilities Under the direction of the SOSB Head NEM, you will perform the following duties: Administer and operate fixed telephony network switches; Level 1 technical intervention on fixed telephony system hardware and software; Coordinate repair/exchange of faulty equipment; Escalation of incidents to next tier support; Maintain a stock of suitable telephone sets for all eligible customer requirements; Contribute to incident, change, configuration and asset management processes through ITSM toolkit; Liaise with higher tier support for projects, maintenance and procedures; Act as local POC for external maintenance support contractor; Manage mobile voice SIM card allocations, activations and data/voice service changes; Monitor and escalate for high use/abuse alerts; Maintain mobile device/data plan/user records; Configure PABX Management System (Omni Vista) for billing report purposes; Perform other duties as required. Person Specification We are looking for candidates with Vocational training at a higher level in a relevant discipline, or equivalent, or Diploma of secondary education. Experience Required In addition to 5 years of experience in the duties related to the function of the post, we also require the following: Certified Alcatel-Lucent OmniPcx Enterprise Switch Technician; Working knowledge of TDM, ISDN, SIP and H323 signalling protocols; Working knowledge of TCP/IP and standard networking and communication protocols. The following will be considered as an advantage Knowledge of policy, procedures, and organisation of NATO CIS; Prior experience of working in an international environment comprising both military and civilian elements; Knowledge of NATO responsibilities and organization; Knowledge of VoIP implementation; Knowledge of ITIL V3.0 Service Operations processes. Competencies Required We are looking for a person who demonstrates the following behavioural competencies: Working with People - Shows respect for the views and contributions of other team members; shows empathy; listens, supports and cares for others; consults others and shares information and expertise with them; builds team spirit and reconciles conflict; adapts to the team and fits in well. Adhering to Principles and Values - Upholds ethics and values; demonstrates integrity; promotes and defends equal opportunities, builds diverse teams; encourages organisational and individual responsibility towards the community and the environment. Applying Expertise and Technology - Applies specialist and detailed technical expertise; uses technology to achieve work objectives; develops job knowledge and expertise (theoretical and practical) through continual professional development; demonstrates an understanding of different organisational departments and functions. Learning and Researching - Rapidly learns new tasks and commits information to memory quickly; demonstrates an immediate understanding of newly presented information; gathers comprehensive information to support decision making; encourages an organisational learning approach (i.e. learns from successes and failures and seeks staff and customer feedback). Creating and Innovating - Produces new ideas, approaches, or insights; creates innovative products or designs; produces a range of solutions to problems. Coping with Pressures and Setbacks - Maintains a positive outlook at work; works productively in a pressurised environment; keeps emotions under control during difficult situations; handles criticism well and learns from it; balances the demands of a work life and a personal life. Travel The incumbent may be required to undertake operation deployments and/or TDY assignments both within and without NATO's boundaries. Language Skills A thorough knowledge of one of the two NATO languages, both written and spoken, is essential and some knowledge of the other is desirable. NOTE: Most of the work of the NCI Agency is conducted in the English language. Supervisory/Guidance Duties You may be required to give professional assistance to your colleagues Contract NCI Agency normally offers contracts of employment of a definite duration, not exceeding three years. Contracts may be for less than three years as required to support short-term projects, meet uncertainty with respect to the business outlook, staff performance and other factors. Definite duration contracts may be extended for further periods. When extending contracts, the following is taken into consideration: Renewal is in the interest of the Agency. Staff member's desire to remain with the Agency. The financial situation provides sufficient funding for the post held. The skills, competencies and behaviours, potential and work experience of the staff, versus the requirements of the Agency's work and/or availability of funding. Staff member has served the Agency with performance to the required standard as defined by the Agency, Staff member's deployability to operational theatre. Serving civilian members of NATO will be offered a contract in accordance with the NATO Civilian Personnel Regulations. The first six months of definite duration contracts are a probationary period. During this period the staff member's work is assessed to ensure that he/she has the ability to carry out the duties of the post. At or before the end of the probationary period, the staff member will be notified in writing that the appointment is confirmed or terminated or, in exceptional cases, that the probationary period is extended. What do we offer? Excellent tax-free salary, including (where eligible) expatriation household and children's allowances and additional privileges for expatriate staff. Education allowance for children (where appropriate) and an excellent private health insurance scheme; Generous annual leave and home leave (if eligible). Retirement Pension Plan. To learn more about NCI Agency and our work, please visit our website. Please note: Due to the Agency’s transition into a new structure in the near future, this post may be subject to transfer to one of our other locations, as well as to a change of reporting lines. The final decision will be made at the time of a firm offer. The Agency’s recruitment team advises you that due to the large volume of applications it receives the screening process may take up to 2 months. We appreciate your patience.
  14. https://erecruitment.eib.org/psp/hr/EMPLOYEE/HRMS/c/HRS_HRAM.HRS_APP_SCHJOB.GBL?FOCUS=Applicant&Page=HRS_APP_JBPST&SiteId=1&JobOpeningId=104450&PostingSeq=3 ob ID: 104450 Entity: European Investment Bank Deadline: Sunday 11th February 2018 EIB Posting The EIB, the European Union's bank, is seeking to recruit for its Corporate Services (CS) - Information Technology (IT) – Business Services Department (BSD) - Risk Management & Best Banking Practice Division (RB) – Data Warehouse & Reporting (DW&R), at its headquarters in Luxembourg, a: DATA WAREHOUSE ANALYSTS / (SENIOR) OFFICERS (1 senior position at Grade 5/6 open to full time - 2 associate positions at Grade 4/5 open to part-time / full-time positions) The term of this contract will be 4 years Panel interviews are anticipated for beginning-mid March The EIB offers fixed-term contracts of up to a maximum of 6 years, according to business needs, with a possibility to convert to a permanent contract, subject to organisational requirements and individual performance. Purpose The Data Warehouse Officers will maintain and further develop the Enterprise Data Warehouse. They will actively work on the redesign of the existing solution in order for it to become fully compliant with the latest banking regulation standards and best practices. Position #1: The Data Warehouse Technical Coordinator (senior position, internally referred as “(Senior) Officer IT Applications” will maintain and further develop the Enterprise Data Warehouse. S/he will also align the Data Warehouse architecture, governance and developments to the latest banking regulations standards: BCBS239, CRD IV and CRR. The position entails coaching and providing technical expertise advice to project team members Position #2: The Data Warehouse Solution Designer (associate position, internally referred as “Analyst/Officer IT Applications”) will define and organize EIB data within the Enterprise Data Warehouse. S/he will be accountable for the alignment of the model with the highest banking standards and will ensure its implementation in cooperation with the development team. Position #3: The ETL Specialist (associate position, internally referred as “Analyst/Officer IT Applications”) will design, develop, optimize and maintain the ETL extractions. S/he will actively work on the redesign of the existing solution and be accountable of the alignment between ETL developments, industry best practices and latest banking regulation standards. Operating network The job holders will report directly to the Head of the Data Warehouse & Reporting Unit and whenever required directly to the Head of the Risk Management and Best Banking Practice Division. Externally, s/he will deal on a daily basis with key external parties (software vendors, providers of outsourced services, peer groups) in order to optimise service levels and to stay abreast of best practice. Internally, s/he will cooperate with counterparties from all directorates using the Data Warehouse. Accountabilities The Data Warehouse Analysts / (Senior) Officers will be responsible for: Organising, structuring and leading complex business requirement analysis; producing business cases to propose the best possible IT solution while remaining cost effective for the Bank Leading IT projects under own responsibility and ensuring their delivery within the planned time, scope and budget by anticipating issues and taking mitigation actions Building and maintaining ETL jobs / data models according to best practices Providing timely support services to end-users, which includes issues resolution, system performance improvements and expert advice Writing up the project documentation such as project charter, functional design, test scripts, progress report; reviewing all technical deliverables to meet qualitative objectives Coordinating internal and external resources and managing the related procurement aspects Reporting accurate, meaningful and timely project status to all involved parties, escalating issues as necessary Ensuring that the Enterprise Data Warehouse is in line with the IT policies and that qualitative and quantitative objectives are achieved Specific for post #1 Evaluating the effectiveness of the Data Warehouse designs and developments with regards to banking regulation standards and taking the necessary corrective actions. Specific for post #2 Maintaining the documentation of the Data Warehouse physical data model Building and maintaining KPI’s to measure our degree of compliance with regards to banking regulation standards. Qualifications University degree in Information Technology or related fields At least 3 years of experience in the design, development and maintenance of a Data Warehouse in a financial environment Excellent knowledge of project management principles, methods and practices Strong technical knowledge of ETL tools (such as IBM Infosphere Datastage, Oracle ODB, Informatica) and SAP Business Objects Suite or equivalent reporting tools Good knowledge of database management systems (Sybase ASE & IQ, Oracle) Good understanding of the Bank’s business activities including operational processes and procedures in place in the various services of the EIB Excellent knowledge of English and French(*), with a good knowledge of the other. Specific for position #1 At least 5 years of experience in the design, development, and maintenance of a data warehouse in a financial environment Proven experience in implementing data governance policies and banking regulation standards. Experience in the supervision of development teams Specific for position #2 Proven experience in the design of financial data models Good understanding of financial instruments EIB core competencies Achievement Drive: Continually keeps an eye on performance, focusing on improving it, showing drive and determination to meet short and long-term goals Change Orientation: Adapts to differences and changes in the environment; takes a flexible approach to reach outcomes Collaboration: Works cooperatively as part of a team; works collaboratively with peers across organisational boundaries based on a genuine interest in and an accurate understanding of others and their individual perspectives and concerns Organisational Commitment: Is willing to commit to an organisation whose mission is to support Europe and is open to diversity, and to align her/his own behaviour with the organisation’s needs and intrinsic values, acting with integrity in ways that promote the organisation’s mission, policies and rules. (*) There may be certain flexibility on this requirement, but limited to particularly suitable candidates who may not yet be proficient in French. If selected, such candidates will be hired on the condition that they build up rapidly knowledge of French and accept that their future career in the EIB may be subject to the attainment of sufficient proficiency in both of the Bank's working languages Deadline for applications: 11th February 2018 We believe that Diversity is good for our people and our business. We promote and value diversity and inclusion among our staff and candidates; irrespective of their gender, age, nationality, race, culture, education and experience, religious beliefs, sexual orientation or disability
  15. https://nato.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=180010 Engineer( IT Coordinator)-180010 Primary Location Italy-La Spezia NATO Body Centre for Maritime Research and Experimentation (CMRE) Schedule Full-time Salary (Pay Basis) : 5,285.21Euro (EUR) Monthly Grade A.2 Description : Do you have recent and relevant experience in the conception, design and development of advanced IT equipment, demonstrators and infrastructure? A proven experience in distributed data processing architectures and networks? If so then this position is ideal for you. Post Context/Post Summary. Information Laboratories Office (ILAB) supports the execution of the Programme of Work through the conception, design, development and construction of state of the art technologies in computing, networking and modelling & simulation (M&S), ensuring interoperability, security and compliance with relevant NATO policies and regulations. This includes: planning, conducting and evaluating technical projects and experiences in related fields, as required by the Programme of Work; organizing the delivery of strategic elements required for Centre work, such as scientific data storage and processing capabilities, interconnection with public and private national/NATO networks, integration of battle laboratories, geospatial information systems, remote sensing capabilities, M&S and visualization capabilities; developing and monitoring the execution of Service Level Agreements (SLA) with service providers, to include the NATO C&I Agency and external contractors; development and administration of financial plans and periodic submissions as required by Centre Management and by NATO entities such as the Working Group of National Technical Experts (WGNTE) and the NATO Office of Resources. 2. Principal Duties. Under the supervision of the Operations & Project Support Manager, the incumbent will be assigned the following tasks: Conduct and document experimental or theoretical investigations as part of a team working on maritime research problems as part of the execution of the Centre Programme of Work. Plan and organize ILAB support to experimental activities, to include requirement analysis, participation to planning activities, coordination with Scientist in Charge and Engineering Department, and service delivery. Conception, design and development of advanced equipment, demonstrators, infrastructures or facilities. Provision of professional contributions aimed at ensuring compliance with NATO technical architectures and Information Assurance policies and rules. The investigation of maritime research problems either as an individual scientist or as the leader of an integrated team. Promoting and maintaining close relations with other scientists or military staff concerned with similar or related problems within the CMRE and in national or international scientific establishments and military headquarters. Perform such other related duties and responsibilities as assigned from time to time. 3. Special Requirements and Additional Duties. Flexibility Clause. In order for the organization to deal with emergent requirements, the incumbent may be required to perform other related duties as directed (in particular, the incumbent can expect to work as a member of Working Groups, Project Teams, etc. for defined periods of time). Deployment/Travel. The incumbent may be required to perform his or her duties onboard Centre vessels and may be called upon to perform like duties elsewhere in the organization. The incumbent can expect to go on TDY both within and outside NATO’s boundaries. 4. Essential Qualifications. a. Professional/Experience. Formal education and experience will be in the engineering, science, information technology or related field. A minimum of 4 years of professional experience in the design and/or operation of complex IT setups (2 years if the candidate possesses an advanced degree). Proven experience in distributed data processing architectures and networks that are applicable to maritime research, systems or operations (e.g. wireless networks, real time processing, scientific computing, big data architectures, systems engineering). Proven experience in security design of network-enabled services and applications, with an emphasis on availability, integrity, authentication and confidentiality. Ability to provide direction, to ensure an effective work structure to meet objectives and to work collaboratively to achieve business goals. Ability to manage multiple projects and tasks and ability to adapt to changing requirements b. Education/Training. A BSc or BEng in a relevant field (e.g. computer science, computer engineering, physics) and 4 years professional experience. Candidates not holding a university degree could be exceptionally taken in consideration provided they have 10 years of experience that is of specific interest to STO-CMRE. c. Language Requirements. English SLP 3333 (Listening, Speaking, Reading and Writing). 5. Desirable Qualifications. a. Professional/Experience Proven experience in the implementation of, and compliance with, NATO CIS Security regulations and procedures (e.g. AC/35, AC/322). Proven experience with NATO technical architectures (e.g. Federated Mission Networking-FMN, NATO Interoperability Standards and Profiles-NISP) and Enterprise Architecture frameworks (e.g. NATO Architecture Framework-NAF, TOGAF). Knowledge of Information Technology Infrastructure Library (ITIL) Service Management and Control Processes and Service Level Management. Proven experience in the design, implementation and operation of Maritime Communications and C2 systems (e.g. Link 11, Link 16, Recognized Maritime Picture, Maritime Command & Control Systems, MCCIS, NIRIS) Experience with Maritime Operations and Operational Experimentation. Experience with the ISO 9000 or similar Quality Management System. Experience in an international organization. b. Education/Training MSc/MEng in computer engineering, computer science or other field relevant to the post. Formal education/training in Project Management (e.g. PRINCE2, PMP) Formal education and training on Information Assurance/Information Security. c. Language English 4444 6. Attributes/Competencies. a.Personal Attributes. The incumbent must be result-driven and interpersonal savvy, relating well with all kinds of people, using diplomacy and tact, building constructive and effective relationships. Problem-solving skills: uses rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn't stop at the first answers. Customer focus: is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. Process management skills: good at figuring out the processes necessary to get things done; knows how to organize people and activities; understands how to separate and combine tasks into efficient work flow; knows what to measure and how to measure it; can see opportunities for synergy and integration where others can't; can simplify complex processes; gets more out of fewer resources. Decision quality: makes good decisions based upon a mixture of analysis, wisdom, experience, and judgment; most of his/her solutions and suggestions turn out to be correct and accurate when judged over time; sought out by others for advice and solutions. b. Managerial Responsibilities. Plans most daily work details within given priorities and under some regular supervision. The incumbent has direct supervision of one or more people performing related work, and may act as project manager coordinating project teams (indirect). Work may include a degree of planning and coordination. c. Professional Contacts. Regular professional contacts with others inside and outside the Centre on functional matters. Solicits/gives information and provides advice/guidance. May negotiate at own level and should use initiative. Could commit individual organizational element to a course of action. d. Contribution to the Objectives. Contribute to the objectives of the Organization by providing support and assistance in programme of work execution, providing information allowing others to commit resources of the Organization. Has indirect impact on the work and objectives of the organization. 7. REMARKS. Security Clearance. NATO SECRET Work Environment. The work may be performed in an office, laboratory or workshop environment, or on board Centre ships. Slightly undesirable working conditions may apply. The risk of injury is categorized as: Moderate Risk. What we offer. A world-class research facility located in the sea port of La Spezia, Italy supported by two specialised research vessels. An exciting place in which to work, situated at an ideal location, the port of La Spezia, Italy, enabling synergy with regional and global academic institutes and industry. Excellent tax-free salary, including (where eligible) expatriation, household and children's allowances and additional privileges for expatriate staff. Education allowance for children (where appropriate) and an excellent private health insurance scheme. Generous annual leave and home leave (if eligible). Retirement pension plan. Application procedure. Applications (including CV and an electronic version of the most relevant publication) for this vacancy are to be submitted using the E-recruitment system. For any queries, please contact CMRE Recruitment Team at: [email protected]. Visit our website at www.cmre.nato.int for more information
  16. https://erecruitment.eib.org/psp/hr/EMPLOYEE/HRMS/c/HRS_HRAM.HRS_APP_SCHJOB.GBL?FOCUS=Applicant&Page=HRS_APP_JBPST&SiteId=1&JobOpeningId=104872&PostingSeq=2 Job Details Job Title Microsoft “SharePoint” Technical Administrator Job ID 104872 Location LU - Luxembourg Full/Part Time Full-Time Favorite Job EIB Posting The EIB, the European Union's bank, is seeking to recruit for its Corporate Services (CS) - Information Technology (IT) – Transversal Services Departments (TSD) - Information and Reporting Division (IR) – Admin Suite Unit (AS), at its headquarters in Luxembourg, a: Microsoft “SharePoint” Technical Administrator This is a full/part time position at grade 4/5 The term of this contract will be 4 years Panel interviews are anticipated for beginning of March. The EIB offers fixed-term contracts of up to a maximum of 6 years, according to business needs, with a possibility to convert to a permanent contract, subject to organisational requirements and individual performance. Purpose The Microsoft “SharePoint” Technical Administrator will provide a wide range of advanced technical services to ensure that various business applications are scalable, available and reliable and that they offer optimal performance. S/he will be working within teams in charge of application technical management, including support, incident, change, release and maintenance activities, as well as of project-related technical tasks. Working as part of the Admin Suite Unit, s/he will be in charge of the technical management of various applications and solutions in the domain of Microsoft “SharePoint” including but not limited to (MS SharePoint 2013, MS SharePoint 2016, MS Project Server s.o.) Operating Network The jobholder will report directly to the Head of Admin Suite Unit. Internally, s/he will work with business users involved in IT projects, IT professionals, Heads of Unit, Heads of Division and Directors. Externally, s/he will deal with key external parties (software vendors, providers of outsourced services, peer groups, etc.) in own domain. Accountabilities The Microsoft “SharePoint” Technical Administrator will be responsible for: Taking ownership, analysing and resolving incidents and system performance issues as part of the incident management processes. Coordinating the various infrastructure and access management tasks, in collaboration with the central IT infrastructure and security teams. Representing the division in the Change Advisory Board Creating and maintaining technical documentation Proposing and implementing tools to administer the applications infrastructure Preparing regular activities such fail-over recovery tests, patching campaigns Providing technical support to the teams in charge of application implementations and custom developments Reviewing the application system architecture and proposing solutions Participating in the selection of new applications and development tools. Providing specific advice and recommendations on Information Solutions in the assigned functional area Defining IT policies, procedures and strategies in order to ensure an optimal operation of the systems supporting the Bank’s core business processes Mentoring and training other support staff Supervising external consultants Qualifications University degree in Information Technology or related fields At least 3 years of experience in a similar function: application support, infrastructure support or a related IT domain. Key technical/professional knowledge and skills Microsoft “SharePoint” technical architecture and design. Practical technical administration of complex Microsoft “SharePoint” environments. Microsoft “SharePoint” upgrade experience and process understanding ITIL/ITSM experience in Change, Release, Incident and Problem Management Experience working with Windows Experience using scripting languages: Powershell Knowledge of the authentication technologies: AD, Kerberos, Identity Federation, LDAP, SSO. Experience in the procurement of software and services would be an advantage Microsoft SQL Server technical configuration, monitoring and performance tuning would be an advantage. Good knowledge of the Bank’s IT landscape and its related processes/procedures would be an advantage Previous experience in a financial institution is considered an advantage Excellent knowledge of English and French(*), with a good knowledge of the other. EIB core competencies Achievement Drive: Continually keeps an eye on performance, focusing on improving it, showing drive and determination to meet short and long-term goals Change Orientation: Adapts to differences and changes in the environment; takes a flexible approach to reach outcomes Collaboration: Works cooperatively as part of a team; works collaboratively with peers across organisational boundaries based on a genuine interest in and an accurate understanding of others and their individual perspectives and concerns Organisational Commitment: Is willing to commit to an organisation whose mission is to support Europe and is open to diversity, and to align her/his own behaviour with the organisation’s needs and intrinsic values, acting with integrity in ways that promote the organisation’s mission, policies and rules. (*) There may be certain flexibility on this requirement, but limited to particularly suitable candidates who may not yet be proficient in French. If selected, such candidates will be hired on the condition that they build up rapidly knowledge of French and accept that their future career in the EIB may be subject to the attainment of sufficient proficiency in both of the Bank's working languages Deadline for applications: 11th February 2018 We believe that Diversity is good for our people and our business. We promote and value diversity and inclusion among our staff and candidates; irrespective of their gender, age, nationality, race, culture, education and experience, religious beliefs, sexual orientation or disability
  17. https://nato.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=170675 ISR System Technician-170675 Primary Location Belgium-Brussels NATO Body NATO International Staff (NATO IS) Schedule Full-time Salary (Pay Basis) : 3,797.29Euro (EUR) Monthly Grade B.4/B.5 Description : 1. SUMMARY The incumbent’s primary role is to be a BICES System Administrator for Intelligence, Surveillance and Reconnaissance (ISR) services within the BICES Group Executive (BGX) ISR Cell. He/She fulfils tasks as directed by the BGX ISR Cell Chief (through the ISR Cell Engineer/Architect) responsible to BICES ISR Working Group (BISRWG) nations for the execution of the BISRWG Programme Of Work (POW) and associated projects and activities. He/She also acts as a conduit of technical information between the ISR Cell and those of BGX Intelligence Service Operations (ISO) Division, Systems and Server & Applications Section and cooperates with other individuals of the BGX for ISR-related issues. This includes security, event, incident, problem and configuration management activities with regards to ISR services. As an authorized BGX System Administrator, he/she maintains a functional dependency from the BGX Operational Authority through the BGX Head ISO and security and operational requirements when managing and administering ISR Systems within the BGX Element and Central Node. 2. PRINCIPAL DUTIES Supports the installation, integration, programming, operation and maintenance of ISR systems and services implemented at the BGX central node and BGX element, with regards to the System Administration (SA) of the Hardware (HW) and Software (SW) of all assigned system servers. This may include Coalition Shared Data Server (CSD) systems and services, MS Windows Servers and LINUX based systems with associated services (e.g. MS Exchange Server, MS WSUS and Enterprise Management Systems (EMS) servers, print and file servers, Anti-Virus and Spyware Servers, Server Clusters, WEB based services, Storage Area Networks (SAN), Tape Backups and Virtualization environments. Assists Nations' efforts to field and test ISR capabilities, provides technical advice and troubleshooting assistance as feasible, in direct support of operational ISR Services, including both unclassified and classified experimentation networks and domains. Supports the development of change and release plans, to include testing, rollout and rollback plans for ISR Services. Assists during the periodic BGX testing of Disaster Recovery/Business Continuity Plans, and reporting findings with recommendations on improvements for further developments. Executes established and proper preventive maintenance plans for all server, systems and software components intended for supporting ISR capabilities. Supports in maintaining all ISR technical and service oriented documentation, ensuring it is properly stored and kept up-to-date. Reviews and tests any/all ISR-related Standard Operating Procedures (SOPs), ensuring accuracy and standardization of implemented procedures. Collects and validates ISR systems and services performance metrics, optimizing performance. Support the BGX Systems Section in the creation and execution of Service Improvement Plans (SIPs). Collects analyses and forwards proposals for required service and technical underpinning support contracts to the BGX ISO Section Technologist through the ISR Cell Engineer/Architect. Stays abreast of technological developments relevant to the ISR area of work. Assists during actions required to maintain the Alt BOC site within the same standards as provided above with regard ISR Systems. Conducts Test&Validations of national implementation against reference tools established in BICES ISR baseline (eg. BICES CSD common standard). Supports BGX ISR Cell Chief (through the ISR Cell Engineer/Architect) in other kind of test, trial or exercise decided by BISR WG member to facilitate future implementation of tools or services. 3. RESPONSIBILITIES OF THE POST Performs tasks as directed by the BGX ISR Cell Chief (through the ISR Cell Engineer/Architect) responsible to BISRWG nations for the execution of the BISRWG POW and associated projects and activities. Maintains, as an authorized BGX System Administrator, a functional dependency from the BGX Operational Authority through the BGX Head ISO and he/she is expected to fulfil security and operational requirements when managing and administering ISR Systems within the BGX Element and Central Node. Ensures that all required steps and actions are taken to resolve ISR-related incidents and customer requests following the established models, outlined by the BGX ISO Service Delivery Manager. These actions are in concert with additional support tiers including: Service Desk Operators, Communications Section, Information Assurance and on case-by-case bases including the necessary BGX Engineering Division, with an overall aim of providing timely 1st, 2nd and 3rd level support for server and application services, technical assets to the objectives laid out within the ISR Cell responsibility (e.g. CSD servers, data storages etc.). Assists maintaining, updating and modifying ISR system management and monitoring services, and provides advice to other BGX System Administrators. He/She acts as conduit of technical information between ISR Cell and those of BGX ISO Division, Systems and Server & Applications Section. Plays an active role during any/all upgrades, changes and modification on ISR application services through Capacity Management studies, such as: system utilizations, limitations of operational devices, as they reach limitation thresholds and lifecycle effectiveness. Supports the Event and Problem Management processes within the BGX with regards to ISR services. Configuration Management: Supports ISR Configuration Management Process by providing essential information to the BGX Configuration Manager, specifically being the technical reference point of contact for the ISR Cell, responsible as Configuration Librarian responsible for all hardware and software installed supporting the ISR functions and services. 4. PROFESSIONAL CONTACTS Promotes and maintains professional relations with appropriate officials, both military and civilian, within nations and NATO as required. 5. SUPERVISORY/GUIDANCE DUTIES He/She hosts no supervisory responsibilities and is assigned as Technical Staff member. 6. WORKING ENVIRONMENT Normal office environment. 7. TRAVEL REQUIREMENTS Will be expected to travel to support planning meetings and execution of BICES ISR operations. Travel to Operational Theatres in support of crisis operations may be required. 8. QUALIFICATIONS AND EXPERIENCE Essential At least 5 years of practice as a Systems Administrator with VMware vCenter to configure, operate and maintain VMware vSphere Datacentres including iSCSI connections to external storage and host clustering for HA and DR. Experience supporting and operating ISR focused services, specifically the CSD (Coalition Shared Data) and product library, streaming services, SPS++ ISR Workflow process operated by BGX, Nations, and NATO. Ability to understand, assess and solve technical issues in a troubleshooting environment and under time pressure constraints. Desirable Specific Experience: - System administration experience in Microsoft/LINUX environments to include experience with maintaining Oracle and SQL Databases. Recent experience providing ISR technical services support to Military Operations, with Coalition Operations experience. Experience with installation, support, configuration, and troubleshooting on the CSD services used within the BGX. Experience with ISR services interfaces between ISR systems. Experience with Information Exchange Gateway solutions supporting ISR services interfaces between different classification level networks, e.g., BICES NATO SECRET to Mission SECRET networks. Experience with storage, access, problem reporting and change control of Cls. Application of status accounting and auditing, in line with acknowledged external criteria such as ISO 9000, 9001 and 9004 throughout all stages of the Cls' life history. Certification on lT industry/service provider standards, (e.g. lTlL). Strong foundation in system security issues. 9. PERSONAL ATTRIBUTES Personal qualities of tact, judgement and adaptability. A sense of diplomacy and propriety in order to work harmoniously with colleagues, both military and civilian, from nations and from NATO, as well as with staff from private scientific/industrial organisations. Excellent communicative skills and a particular aptitude for the polished and accurate presentation of reports and staff papers. Leadership and team building skills. 10. EDUCATION: 1. Essential: Higher Secondary education and completion of advanced vocational training leading to a professional qualification, or professional accreditation with 4 years’ post related experience. 2. Training: •Microsoft Certifications in Server 2016 and Windows 10 and virtualization (e.g. VMware). 11. LANGUAGE PROFICIENCY Advanced English; beginner French desirable Note: The work, both oral and written, for this post and within the organization as a whole is conducted mainly in English. 12. CONTRACT: Contract to be offered to the successful applicant (if non-seconded): Definite duration contract of three years’ duration; possibility of an indefinite duration contract thereafter. Contract clause applicable: In accordance with the NATO Civilian Personnel Regulations, the successful candidate will receive a definite duration contract of three years, which may be followed by an indefinite duration contract. If the successful applicant is seconded from the national administration of one of NATO’s member States, a 3-year definite duration contract will be offered, which may be renewed for a further period of up to 3 years subject to the agreement of the national authority concerned. The maximum period of service in the post as a seconded staff member is six years. Serving staff will be offered a contract in accordance with the NATO Civilian Personnel Régulations. NOTE: Irrespective of previous qualifications and experience, candidates for twin-graded posts will be appointed at the lower grade. There are certain specific circumstances in which a serving staff member may be appointed directly to the higher grade. These are described in the IS directive on twin-graded posts. Advancement to the higher grade is not automatic and at least a minimum period of 3 years’ service (2 years for an A.1/A.2 post) is required before promotion to the higher grade can be considered. 13. RECRUITMENT PROCESS: Please note that we can only accept applications from nationals of NATO member countries. Applications must be submitted using e-recruitment system, as applicable: For NATO civilian staff members only: please apply via the internal recruitment portal (for more information, please contact your local Civilian HR Manager); For all other applications: www.nato.int/recruitment ------------------------------------------------------------------------------------------------------------------------ Please note that the competition for this post is provisionally scheduled as follows: Pre-selection testing on 19 February 2018; Final selection on 22 and 23 March 2018, in Brussels, Belgium. ------------------------------------------------------------------------------------------------------------------------ Please note that at the time of the interviews, candidates will be asked to provide evidence of their education and professional experience as relevant for this vacancy. Appointment will be subject to receipt of a security clearance (provided by the national Authorities of the selected candidate) and approval of the candidate’s medical file by the NATO Medical Adviser. More information about the recruitment process and conditions of employment, can be found at our website (http://www.nato.int/cps/en/natolive/recruit-hq-e.htm) 14. ADDITIONAL INFORMATION: NATO as employer values diverse backgrounds and perspectives and is committed to recruiting and retaining a diverse and talented workforce. NATO welcomes applications of nationals from all Member States and strongly encourages women to apply. Building Integrity is a key element of NATO’s core tasks. As an employer, NATO values commitment to the principles of integrity, transparency and accountability in accordance with international norms and practices established for the defence and related security sector. Selected candidates are expected to be role models of integrity, and to promote good governance through ongoing efforts in their work. Due to the broad interest in NATO and the large number of potential candidates, telephone or e-mail enquiries cannot be dealt with. Applicants who are not successful in this competition may be offered an appointment to another post of a similar nature, albeit at the same or a lower grade, provided they meet the necessary requirements. The nature of this position may require the staff member at times to be called upon to travel for work and/or to work outside normal office hours. The organization offers several work-life policies including Teleworking and Flexible Working arrangements (Flexitime) subject to business requirements. Please note that the International Staff at NATO Headquarters in Brussels, Belgium is a non-smoking environment.
  18. https://nato.taleo.net/careersection/1/jobdetail.ftl Senior Technician (Information Systems/DCIS) (170682) Primary Location Netherlands-Brunssum NATO Body NATO Communications and Information Agency (NCI Agency) Schedule Full-time Application Deadline 14-Jan-2018 Salary (Pay Basis) 3,871.05Euro (EUR) Monthly Grade B.4 Clearance Level NS Description NCI Agency is currently looking for a Senior Technician of Information Systems. If you are Microsoft Certified Systems Engineer and have advanced understanding of server and client technologies such as Microsoft Active Directory implementations and Microsoft Exchange this position is ideal for you! Role responsibilities: This is a position within the CIS Sustainment Support Centre (CSSC). CSSC is accountable to provide 3rd level maintenance capabilities for designated NATO CIS equipment, systems and associated non-CIS. The Engineering and Maintenance Branch (EMB) provides full-spectrum, lifecycle sustainment of NATO deployable and static CIS. It supports all associated NATO-owned CIS employed on operations, exercises, projects and static installations. Such support includes: CIS Transmission Systems (Satellite & Radio), Networking & Information Systems (all NATO Core Network Infrastructure), Test Measurement and Diagnostic Equipment (Test Equipment, TEMPEST and UE3) as well as CIS Support Equipment (Power Generation & Electrical Equipment, Shelter & Environmental Conditioning). The Branch is also responsible for development, construction, installation, replacement, modification, repair and refurbishment, maintenance, testing and decommissioning of deployable, static, and maritime CIS and supporting equipment throughout the NATO AoR. Sustainment support is delivered from a central CIS sustainment facility as well as on-site support for associated static-site and deployed CIS. The Electronic Maintenance and Testing Section (EMTS) conducts repair, maintenance, acceptance testing and decommissioning of CIS Test Equipment (TE), support of shielding effectiveness testing (CIS Shelters, TEMPEST Enclosures, SATCOM Sites and Allied Command Operations (ACO) Bunkers) covered by the Unified Electromagnetic Environmental Effects (UE3) Program and TEMPEST Testing in support of Commercial-off-the-shelf (COTS) data processing equipment. In this position, under the direction of Engineering and Maintenance Branch Head you will perform duties such as the following: Perform 3rd line level Maintenance on Deployable and Static CIS Equipment such as troubleshooting, testing, repairing, modifying, overhauling, refurbishing, and rebuilding CIS equipment; Diagnose, troubleshoot, maintain and repair computer systems; Manage the CSSC NATO Secret, NU PAN, and NATO Restricted networks. Perform helpdesk functions and works closely with the Centralized Service Helpdesk; Manage, create, coordinate, and follow up on all trouble tickets; Assist in the planning, synchronizing, scheduling, and tracking of CSSC assets for corrective and preventative maintenance on all NATO CIS equipment based on the Central, Operational, and Deployable Service Level Agreements; Ensure the scheduling and tracking capability of CSSC activities in support of operations, exercises, projects static Communications Information Systems (CIS) and Deployable CIS (DCIS); Assist in the directing, supervising, planning, coordinating, monitoring and reporting upon all technical work and ensures that all technical work is performed in line with Agency’s, industrial and/or military standards; Conduct coordination with Resource Management Branch (RMB) in regards to the execution, planning, technical, logistical, and asset issues; Develop the detailed analysis of system deficiencies and provides advice on technical solutions in line with existing standards to ensure operational readiness for all customers and deployable Operational Systems Owners; Assist and monitor assigned technical tasks efficiently to ensure that they can be executed and are in line with set target dates. Explain and provide system technical and logistical advice to senior management and initiates necessary actions to ensure that set maintenance and project targets are met; Assist with design and configuration documentation on assigned projects and systems, including the required operating procedures and processes. Plan and manage implementation of procedures, tools and techniques for monitoring and managing the performance of systems under maintenance and provides official reports; Ensure and monitor all CIS equipment discrepancies are fully identified, investigated, documented, reported and implements corrective actions in accordance with NCI Agency directives; Assist with Key Performance Indicator (KPI) targets, and monitor progress against agreed quality and performance criteria. Provide effective feedback, throughout the performance management cycle, to ensure optimum performance; Can be called upon to perform other internal duties within the organization as directed; Deputize for higher grade staff, if required; Performs other duties as may be required. Person specification Qualifications required: We are looking for a candidate with Vocational training at a higher level in Telecommunications, Electronics, Electrical, or Computer Engineering or relevant discipline leading to a professional qualification, or equivalent combination of qualifications. You are also required to have Microsoft Certified Systems Engineer (MCSE) National or NATO certification or Industry equivalent. In addition to the above it is considered highly desirable if you can display: Valid Driver License; Truck and Trailer license (C,E) or equivalent; Forklift License. Experience required: In addition to at least 5 years post related experience you will also have: Advanced understanding of server and client technologies. Microsoft Active Directory implementations, Microsoft Exchange; Advanced understanding of Microsoft Virtualisation and clustered environments, iSCSI, Network based Storage Solutions and Industry standard disaster recover techniques; Advanced knowledge of Microsoft Pre-deployment Environments and Microsoft Deployment Toolkit, Microsoft operating systems and LINUX server software; Advanced Knowledge and experience of the Microsoft SharePoint environment. Experience in the administration of Share-Point Portal Services, Information Portals and Customized Content Management Servers for Data Storage requirements using MS SharePoint integration, including email notification alerts, templates, and access credentials for sites and folders. The following will be considered as an advantage: Advanced understanding of power cabling and associated sub-systems, grounding and bonding, copper based structured cabling, an advanced understanding of fiber based structured cabling, working understanding of fiber optic modems, line drivers, media convertors; Good Working knowledge of system network troubleshooting techniques utilising complex and diverse test equipment and software tools; Working knowledge of Local Area Networks (LAN) / Wide Area Networks (WAN) technologies, Transmission Control Protocol (TCP)/Internet protocol (IP) and standards; Experience with using Graphical User Interface and command line interface applications and the reporting of details of hardware and software installed so that configuration management records can be updated; Knowledge and experience of the ITIL Framework for IT Service Management; Knowledge and experience with Information Knowledge Management; Prior experience of working in an international environment comprising both military and civilian elements; Knowledge of NATO responsibilities and organization, including ACO and ACT. Competencies required: We are looking for a person who demonstrates the following behavioural competencies: Working with People - Shows respect for the views and contributions of other team members; shows empathy; listens, supports and cares for others; consults others and shares information and expertise with them; builds team spirit and reconciles conflict; adapts to the team and fits in well. Delivering Results and Meeting Customer Expectations - Focuses on customer needs and satisfaction; sets high standards for quality and quantity; monitors and maintains quality and productivity; works in a systematic, methodical and orderly way; consistently achieves project goals. Relating and Networking - Easily establishes good relationships with customers and staff; relates well to people at all levels; builds wide and effective networks of contacts; uses humour appropriately to bring warmth to relationships with others. Following Instructions and Procedures - Appropriately follows instructions from others without unnecessarily challenging authority; follows procedures and policies; keeps to schedules; arrives punctually for work and meetings; demonstrates commitment to the organisation; complies with legal obligations and safety requirements of the role. Languages Most of the work of the NCI Agency is conducted in the English language, and therefore a thorough knowledge of English, both written and spoken, is essential and some knowledge of other NATO language is desirable. Travel Business travel to NATO and national (NATO and non-NATO) facilities as well as travel between NCI Agency locations. May be required to undertake duty travel to operational theatres inside and outside NATO boundaries. May have to be deployed to operational theater up to 180 days. Contract NCI Agency normally offers contracts of employment of a definite duration, not exceeding three years. Contracts may be for less than three years as required to support short-term projects, meet uncertainty with respect to the business outlook, staff performance and other factors. Definite duration contracts may be extended for further periods. When extending contracts, the following is taken into consideration: Renewal is in the interest of the Agency. Staff member's desire to remain with the Agency. The financial situation provides sufficient funding for the post held. The skills, competencies and behaviours, potential and work experience of the staff, versus the requirements of the Agency's work and/or availability of funding. Staff member has served the Agency with performance to the required standard as defined by the Agency, Staff member's deployability to operational theatre. Serving civilian members of NATO will be offered a contract in accordance with the NATO Civilian Personnel Regulations. The first six months of definite duration contracts are a probationary period. During this period the staff member's work is assessed to ensure that he/she has the ability to carry out the duties of the post. At or before the end of the probationary period, the staff member will be notified in writing that the appointment is confirmed or terminated or, in exceptional cases, that the probationary period is extended. What do we offer? Excellent (where eligible) expatriation household and children's allowances and additional privileges for expatriate staff. Education allowance for children (where appropriate) and an excellent private health insurance scheme; Generous annual leave and home leave (if eligible). Retirement Pension Plan To learn more about NCI Agency and our work, please visit our website. Please note: Due to the Agency’s transition into a new structure in the near future, this post may be subject to transfer to one of our other locations, as well as to a change of reporting lines. The final decision will be made at the time of a firm offer. The Agency’s recruitment team advises you that due to the large volume of applications it receives the screening process may take up to 2 months. We appreciate your patience.
  19. https://recruitment.eso.org/jobs/2017_0062 IT Specialist - NetworkGarching Apply Now Deadline 31/01/2018 What we offer: Real team work: Join our team of IT Specialists supporting ESO's IT and Technical Services in an evolving technological landscape. International environment: You will be providing IT Service, network and security technology support to ESO and ALMA; including the remote observatory sites located on different continents and time zones. Shape your own future: We give you the opportunity to use your own experience to design, organise, produce, deliver and monitor the evolution of IT Services according to ESO IT standards and requirements from users and the organisation. You will also be given the opportunity to learn about innovative technologies. Opportunity to look beyond your horizons: You will be maintaining and supporting IT Services within an exciting scientific environment keeping some of the world's biggest observatories working. Behavioural: Responsibility: You take responsibility for all aspects of Service delivery for your appointed IT Services. Curiosity and eagerness to learn: You are keen to learn new things and understand our complex operational environments as well as scientific applications. Multicultural Awareness: You have the skills to communicate and conduct yourself in a multicultural environment made up of over 40 nationalities. Self-Starter: You are a self-starter who with minimal supervision takes the lead to ensure the delivery of IT Services. Team spirit: Above all, you are a real team player, who understands that only strong collaboration across disciplines will allow us to achieve our goals. Technical: Experience in Network Technologies: You have an extensive understanding and working knowledge of IPv4/IPv6, OSPF, BGP, QoS, VPN, NetFlow, policy-based routing, and you are familiar with technologies such as WLAN, MPLS, DNS, NTP and IGMP. You are a proven expert in the design, implementation, and troubleshooting of enterprise networks. You have hands-on experience and you know how to install, configure, monitor and maintain Cisco IOS and Nexus network devices. Experience in Security Technologies: You have experience with Cisco firewall technologies (e.g. Cisco ASA, Cisco FirePOWER) and security protocols such as IPSec, ESP, IKE, 802.1x, EAP, TLS, Radius, Tacacs+. Ideally you also have worked with Cisco ACS or Cisco ISE products. You know how common network attacks (e.g. denial of service, man-in-the-middle, spoofing, eavesdropping) work and how to mitigate them. Experience within IT: You will have a good general understanding of IT disciplines Technical Lead: You can technically lead the IT service operational support in your area, both on an organisational level and with the out-tasked provider support teams. Certification: You have at least a valid CCNP (Routing & Switching) certification, any security certification will be an advantage. Other: Financial Planning: You can contribute to budget and forecasting for the IT Infrastructure services cost and follow up on cost efficiency and optimisation. Responsibility: You can take responsibility to establish, measure, enhance and fulfil IT operational level agreements in planning and follow up on execution and KPI performance with IT stakeholders, users and suppliers. ITIL: Ideally you have already passed the ITIL Foundation exam or you are willing to do so and become familiar with all aspects of service management. Is there anything else which qualifies you for this job? Just let us know! Qualifications: University degree in Computer Science, or equivalent. Language Skills: An excellent command of the English language - oral, reading and writing - is essential. A knowledge of German and/or Spanish is also an advantage. Reports to: Head of the IT Group Garching in the Information Technology Department Remuneration and Contract: We offer an attractive remuneration package including a competitive salary (tax free), comprehensive pension scheme and medical, educational and other social benefits, as well as financial help in relocating your family and the possibility to place your child/children in day care. The contract is for a fixed term duration of three years, and is subject to successful completion of the probation period. There is a possibility of extension(s) subject to individual performance and organisational requirements, and as defined in the applicable policies and staff rules and regulations. For further information, please view ESO's conditions of employment. Starting Date: As soon as possible Duty Station: ESO Headquarters in Garching, near Munich, Germany. This position involves duty travel to the ESO sites in Chile and/or partner institutes in Europe, North America and Japan. Application: Please apply online via our ESO Recruitment Portal. Your application must be in English and include a motivation letter and CV. Also required are the names and contact details of three referees. These referees may be contacted at the end of the recruitment process, but not without your prior consent. Closing date for applications is 31 January 2018. No nationality is in principle excluded however, recruitment preference will be given to nationals of Australia, Austria, Belgium, Brazil, the Czech Republic, Denmark, Finland, France, Germany, Italy, the Netherlands, Poland, Portugal, Spain, Sweden, Switzerland and the United Kingdom irrespective of gender, age, disability, sexual orientation, race or religion. More Information: At Paranal, ESO operates the Very Large Telescope, the world's most advanced visible-light astronomical observatory. ESO is a major partner in ALMA, the largest astronomical project in existence. And on Cerro Armazones, ESO is building the 39-metre Extremely Large Telescope, which will become "the world's biggest eye on the sky" and whose operations will be fully integrated into the Paranal Observatory. If you are interested in working in areas of frontline technology and in a stimulating international environment, please visit ESO homepageand http://www.almaobservatory.org/ for further details.
  20. https://nato.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=170483 Principal Technician (Services Support)-170483 Primary Location Belgium-Mons NATO Body NATO Communications and Information Agency (NCI Agency) Schedule Full-time Salary (Pay Basis) : 4,213.35Euro (EUR) Monthly Grade B.5 Description : Do you have extensive experience in 2nd level support activities as troubleshooting, evaluating and responding to incidents and service requests? Can you demonstrate experience with support Service Design and Service Transition related activities? If the answer is yes, this position is ideal for you! The NCI Agency is currently looking for Principal Technician (Services Support) to assist in the provision of system support activities and services for sustaining operations and maintenance of the assigned CIS and in particular Microsoft SharePoint Portal Server-based systems such as the Document Handling System, Afghan Mission Network Enterprise Portal, NATO Information Portal and the Tasker Tracker Enterprise. Role responsibilities: This is a position within the NATO Communications and Information Agency (NCI Agency), an organization of the North Atlantic Treaty Organization (NATO). The NCI Agency serves the Alliance through unbiased application of scientific and technical support, and C4ISR (Command, Control, Communications, Computer, Intelligence, Surveillance and Reconnaissance) acquisition expertise and through life service support. This post is assigned to the Core Enterprise Services (CES) Service Line, whose mission is to provide through the Director of Infrastructure Services, the Director of Demand Management and under the guidance of the Director of Service Strategy, full life-cycle services and products to sponsors through successful completion of contracted projects. The CES Service Line’s area of work includes but not limited to areas of Information Technology Infrastructure (ITI) and Enterprise Information Services (EIS), e.g. Operating Systems, Storage/Availability, Systems Management, Directory, Messaging, Web, Document Management, Workflow, and Collaboration Tools. In addition to the technology that addresses these services, the SL is also responsible for the design of their integration with Network and Functional Service components of the overall NATO Automated Information Systems (AIS) and the acquisition of end user devices (e.g. workstations, laptops, tablets, mobile telephones, etc.). Under the direction of Section Head you will perform duties such as the following: Oversees the daily work of two consultants; Provides input to support Service Design and Service Transition related activities; Plans and executes migration projects and installation projects for exercises and operations.; Coordinates with remote elements (to include NATO operations) regarding system upgrades, failures, restorations and migrations; Provides expeditious support services (including technical support and emergency on-site assistance) to ensure key information systems remain operational; Assists in the maintenance of the operational and support environments for the software of all assigned systems; Day-to-day administration and monitoring of assigned systems; 2nd level support: troubleshooting, evaluating and responding to incidents and service requests supporting system administrators NATO-wide with an ability to set priorities without requiring direction; Participation in Problem Management representing his relevant branch area; Study and solution of technical problems related to Document Management Services, Workflows and Portals following the application of principles and customary practices; Participation in the technical design during system upgrades; Performs other duties as may be required; May be required to deputize for Section Head and System Manager. Person Specification Qualifications Required You must hold a vocational training at a higher technical level in a relevant discipline, or equivalent. University degree in computer science or relevant discipline will be considered an asset. Experience Required You will need to demonstrate at least 8 years of recent ITCS experience, related to IT system administrator functions. In addition, you will need to prove: Excellent troubleshooting skills; Detailed knowledge and extensiveexperience of MicrosoftSharePoint Servers (2007/2010/2013) administration and troubleshooting; Detailed knowledge and extensiveexperience of Microsoft SQL Servers(2005/2008/2012) administration and troubleshooting; Detailed knowledge and workingexperience of Microsoft Windows Server Systems; Detailed knowledge and workingexperience with WindowsWorkstation client Operating Systems; Knowledge and working experience of Active Directory, DNS, Group Policy Objects; Practical experience of Windowsscripting and the PowerShell, specifically applied to SharePoint Portal Serversadministration; Practical experience with remotetroubleshooting and problemresolution in a secured network environment; Practical experience with virtualization softwaresuch as VMWare and Hyper-V. It is considered desirable if you can demonstrate: Practical experience in the maintenance of securecomputer systems; Practical experience in the maintenance of SharePoint replication systemssuch as iOra Georeplicator; Practical experience in the maintenance of SharePoint FAST searchengine (pre and post Microsoft); Prior experience of working in an international environment comprising both military and civilianelements; Knowledge of NATO responsibilities and organization, including ACO and ACT; Competencies Required Applying Expertise and Technology - Applies specialist and detailed technical expertise; uses technology to achieve work objectives; develops job knowledge and expertise (theoretical and practical) through continual professional development; demonstrates an understanding of different organisational departments and functions. Analysing - Analyses numerical data and all other sources of information, to break them into component parts, patterns and relationships; probes for further information or greater understanding of a problem; makes rational judgements from the available information and analysis; demonstrates an understanding of how one issue may be a part of a much larger system. Relating and Networking - Easily establishes good relationships with customers and staff; relates well to people at all levels; builds wide and effective networks of contacts; uses humour appropriately to bring warmth to relationships with others. Planning and Organising - Sets clearly defined objectives; plans activities and projects well in advance and takes account of possible changing circumstances; identifies and organises resources needed to accomplish tasks; manages time effectively; monitors performance against deadlines and milestones. Adapting and Responding to Change - Adapts to changing circumstances; tolerates ambiguity; accepts new ideas and change initiatives; adapts interpersonal style to suit different people or situations; shows an interest in new experiences. Coping with Pressures and Setbacks - Maintains a positive outlook at work; works productively in a pressurized environment; keeps emotions under control during difficult situations; handles criticism well and learns from it; balances the demands of a work life and a personal life. Language Skills: A thorough knowledge of one of the two NATO languages, both written and spoken, is essential and some knowledge of the other is desirable. NOTE: Most of the work of the NCI Agency is conducted in the English language. Travel: Business travel to NATO and national (NATO and non-NATO) facilities as well as travel between NCI Agency locations. May be required to undertake duty travel to operational theatres inside and outside NATO boundaries. Contract NCI Agency normally offers contracts of employment of a definite duration, not exceeding three years. Contracts may be for less than three years as required to support short-term projects, meet uncertainty with respect to the business outlook, staff performance and other factors. Definite duration contracts may be extended for further periods. When extending contracts, the following is taken into consideration: Renewal is in the interest of the Agency. Staff member's desire to remain with the Agency. The financial situation provides sufficient funding for the post held. The skills, competencies and behaviours, potential and work experience of the staff, versus the requirements of the Agency's work and/or availability of funding. Staff member has served the Agency with performance to the required standard as defined by the Agency, Staff member's deployability to operational theatre. Serving civilian members of NATO will be offered a contract in accordance with the NATO Civilian Personnel Regulations. The first six months of definite duration contracts are a probationary period. During this period the staff member's work is assessed to ensure that he/she has the ability to carry out the duties of the post. At or before the end of the probationary period, the staff member will be notified in writing that the appointment is confirmed or terminated or, in exceptional cases, that the probationary period is extended. What do we offer? Excellent tax-free salary, including (where eligible) expatriation household and children's allowances and additional privileges for expatriate staff. Education allowance for children (where appropriate) and an excellent private health insurance scheme; Generous annual leave and home leave (if eligible). Retirement Pension Plan To learn more about NCI Agency and our work, please visit our website. Please note that due to the Agency’s transition into a new structure in the near future, this post may be subject to transfer to one of our other locations, as well as to a change of reporting lines. The final decision will be made at the time of a firm offer. The Agency’s recruitment team advises you that due to the large volume of applications it receives the screening process may take up to 2 months after closing date. We appreciate your patience.
  21. https://nato.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=170678 IS Administrator-170678 Primary Location Poland-Bydgoszcz NATO Body NATO Communications and Information Agency (NCI Agency) Schedule Full-time Salary (Pay Basis) : 8,462.64Polish Zloty (PLN) Monthly Grade B.5 Description : Do you have experience in day-to-day system administration Functional Services, Database systems (Microsoft SQL Servers and Oracle DBs) supporting the Customer HQs, to include managing the DB Server’s Operating System? Then please read more about the role below, and apply! Role Responsibilities: The NCI Agency ensures the cost effective provision of secure and to end information exchange and processing services for NATO Consultation, Command and Control. NCI Agency Sectors resource and plan, install, operate, protect, maintain and support CIS capabilities with the Remote Squadrons installing, operating, protecting, maintaining and supporting CIS capabilities within parameters defined by the parent Sector. Service Operations Branch is responsible for the installation, operation and maintenance of all assigned CIS services in accordance with the SLAs and for the provision of limited support to corporate Customers as directed. It is responsible for all IS systems administration and for the hardware and software support. Functional Services Section is responsible for installing and maintaining mission specific functional software applications, databases and information exchange systems. And the IS Administrator is responsible for the day to day system administration of assigned Functional Services and databases. Under the direction of Head (Functional Services), the post-holder will perform duties such as the following: Responsible for day to day System Administration (SA) of all assigned Functional Services, Database systems (Microsoft SQL Servers and Oracle DBs) supporting the Customer HQs, to include managing the DB Server’s Operating System; Responsible for the System Administration of other Information Exchange and Collaboration Systems (Microsoft Office SharePoint Portals) assigned; Applies Functional Services and Databases’ patches and makes necessary hardware and software changes to maintained servers; Responds to Customer Support Centre requests for assistance and takes appropriate actions to troubleshoot, to include giving guidance and assisting personnel on remotely accessed Functional Services; Assists Head (Functional Services) in coordination with supported HQs Functional Service Managers to ensure supported functions services are providing desired services in a timely, reliable and responsive manner; Establishes, supervises and executes proper preventive maintenance plans; Ensures all Configuration Control data is reported to IS Services section in a timely manner; Provides assistance and technical advice to other staff of the NCI Agency CSU Bydgoszcz for all aspects of systems and services supported by the cell; Maintains a close liaison with other technicians and engineers in the NCI Agency CSU Bydgoszcz; Stays abreast of technological developments relevant to the area of work; Deputizes for higher grade staff; Performs other duties as may be required. Person specification Qualifications required: Vocational training at a higher technical level in a relevant discipline. Experience required: At least 4 years general experience in System Administration of Microsoft Windows Servers; Active Directory and Microsoft SQL Databases and Oracle Databases; In-depth experience in administration and troubleshooting of the Microsoft Office SharePoint Servers’ farms; Broad and sound technical knowledge of IT systems; Practical experience in diagnosing deficiencies in networks and associated equipment; Working knowledge (configuration and customisation) of the Microsoft Office suite, e-mail clients, Web browsers and Web content management. The following will be considered as an advantage: ITIL certifications; Microsoft certifications (preferably MCDBA or MCSA); University degree in a field related to the function of the post; Experience of the ITIL Service Management framework; Experience in Oracle Database servers; Project Management experience; System Analysis methodologies; Experience in DB design and management; Experience in UNIX system administration; Experience in supporting systems and applications in virtualized environments; Member of a recognized professional body or institution; Prior experience of working in an international environment comprising both military and civilian elements; Knowledge of NATO responsibilities and organization, including ACO and ACT. Competencies required: We are looking for a person who demonstrates the following behavioural competencies: Drive for Result: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results. Problem Solving: Uses rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn't stop at the first answers. Interpersonal Savvy: Relates well to all kinds of people – up, down and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably, Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintain effective relationships with customers and gains their trust and respect, Planning: Accurately scopes out length and difficulty of tasks and projects; sets objectives and goals; breaks down work into the process steps; develops schedules and task/people assignments; anticipates and adjusts for problems and roadblocks; measures performance against goals; evaluates results, Decision Quality: Makes good decisions (without considering how much time it takes) based upon a mixture of analysis, wisdom, experience and judgment; most of his/her solutions and suggestions turn out to be correct and accurate when judged over time; sought out by others for advice and solutions. Travel Business travel to NATO and national (NATO and non-NATO) facilities; May be required to undertake duty travel to operational theatres inside and outside NATO boundaries Language skills Most of the work of the NCI Agency is conducted in the English language, and therefore a thorough knowledge of English, both written and spoken, is essential and some knowledge of French is desirable. Contract NCI Agency normally offers contracts of employment of a definite duration, not exceeding three years. Contracts may be for less than three years as required to support short-term projects, meet uncertainty with respect to the business outlook, staff performance and other factors. Definite duration contracts may be extended for further periods. When extending contracts, the following is taken into consideration: Renewal is in the interest of the Agency. Staff member's desire to remain with the Agency. The financial situation provides sufficient funding for the post held. The skills, competencies and behaviours, potential and work experience of the staff, versus the requirements of the Agency's work and/or availability of funding. Staff member has served the Agency with performance to the required standard as defined by the Agency, Staff member's deployability to operational theatre. Serving civilian members of NATO will be offered a contract in accordance with the NATO Civilian Personnel Regulations. The first six months of definite duration contracts are a probationary period. During this period the staff member's work is assessed to ensure that he/she has the ability to carry out the duties of the post. At or before the end of the probationary period, the staff member will be notified in writing that the appointment is confirmed or terminated or, in exceptional cases, that the probationary period is extended.
  22. https://nato.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=170616 Job Description - Engineer (Information Systems/Application Management) (170616) Engineer (Information Systems/Application Management)-170616 Primary Location Italy-Sigonella NATO Body NATO Communications and Information Agency (NCI Agency) Schedule Full-time Salary (Pay Basis) : 5,232.88Euro (EUR) Monthly Grade A.2 Description : Do you have experience in engineering and maintenance of communications and information systems? Can you demonstrate strong expertise in database operations? Can you prove customer oriented behaviour and excellent communication skills? If the answer is yes, this position is ideal for you! The NCI Agency is currently looking for an engineer (Information Systems / Application Management) to be responsible for installation, administration, management and maintenance of database systems and software applications of assigned NATO information systems. Role responsibilities: This is a position within the NATO Communications and Information Agency (NCI Agency), an organisation of the North Atlantic Treaty Organization (NATO). The Director of Service Operation (DSO) is accountable to plan, install, operate and maintain CIS services throughout the allocated Area of Responsibility (AOR), in static NATO Headquarters, Alliance Operations and Missions and Exercises, and supported Organisations. NCI Agency CIS Support Unit (CSU) Sigonella, located in Sigonella (ITA) enables end-to-end CIS services as it installs, operates, maintains and supports the full range of CIS capabilities during peacetime, crisis and war throughout its allocated Area of Responsibility (AOR) and as otherwise directed. The Office of the Commander (OoC) enables the CSU Commander to fulfil this mission. Duties: Under the direction of the Branch Head Service Operations and Support the post-holder will perform duties such as the following: Responsible for the installation, operation, management and maintenance of assigned CORE and Functional Systems, Databases and other Applications and stays abreast of latest developments in these areas. Responsible for applications and data integrity, supports IT Service Continuity Management (ITSCM), Business Continuity and Disaster Recovery Plans. Responsible for assigned aspects of Service lifecycle. Analyses plans, designs, requirements, and associated risks, advises on technical solutions and mitigations. Manages support to development of operations and exercises plans, directs the support to related local CIS Service provision during execution phase of these plans. Documents design and configuration of assigned applications and the required operating procedures. Implements procedures, tools and techniques for monitoring and managing the performance of applications and provides reports as required. Provides Application Management support to the software applications and tools which are used by customer in the AOR and defined in SLA. Engineer overall responsible for the delivery of Functional Services and Database Management services to meet customer requirements in the AOR. Responds to user’s requests for assistance and takes appropriate action to solve database related problems occurring on the local systems. Maintains and monitors database systems and support tools. Advises and supports day-to-day operation, control and monitoring of Mission Dedicated Systems (MDS). Initiates and maintains liaison with other CSU internal units, Service Lines and other technical organisations. Investigates, defines and resolves complex technical issues. Provides engineering and technical advice, and implementation guidance to the senior management Advises on and assist the development of standards, methods and tools. Ensures effective and efficient use of assigned resources. Applies situational leadership (directing, coaching, supporting or delegating) as required. Plans and manages implementation of assigned project work packages. Performs other duties as may be required. Person specification Qualifications required: A Bachelor of Science (BSc) or Master of Science (MSc) degree at a nationally recognized/certified University in a discipline related to the Information Technology (IT) content with 4 or 2 years of respective function-related experience is required. Or exceptionally, the lack of a university/college degree may be compensated by the demonstration of a candidate’s particular abilities or experience that is/are of interest to NCI Agency; that is, at least 10 years extensive and progressive expertise in the duties related to the function of the post. It is considered highly desirable if you have any of the following: Industry recognized certifications in system administration, operating systems, and/or system engineering; Chartered engineer; Member of a recognized professional body or institution; Advanced degree in Computer Science, Communications or Information Systems Engineering; Training or certificate on Project Management; ITIL Foundation Certificate. Experience required: General background in engineering and maintenance of communications and information systems including pertinent training and practical experience. Demonstrable evidence in maintaining knowledge of advances in IS engineering and Service Management. Formal training in database administration and a minimum of 3 years’ experience in database operations. Knowledge of SQL Scripting and common database packages as well as Network Operating Systems. Experience in system administration of common operating systems. Technical knowledge on wide area networks (WAN) and local area networks (LAN). Knowledge of Active Directory services and Group Policies. Experience in Microsoft SharePoint Portal administration and troubleshooting. Experience in IT systems virtualization, VMware infrastructure support (ESXi/vSphere). Knowledge of Service Management principles, has experience in negotiating roles associated with a typical customer-provider relationship. Experience in all phases of the Lifecycle of Information Systems aimed at achieving effective system development and deployment. Broad and sound technical knowledge and experience in distributed Information Systems as they are applied to the modern military management information and Command and Control Information Systems. Experience in Configuration Management. Experience in Problem Management. High level of organisational, coordination and communication skills. It is considered highly desirable if you can show: Knowledge of project development for CIS in NATO, specifically Capability Packages (CP). Background in CIS support and/or maintenance with a good understanding of CIS systems and associated non-CIS equipment. Prior experience of working in an international environment comprising both military and civilian elements. Experience in NATO CIS Systems and Services. Specialization in military communications and information systems, telecommunications systems. Experience in risk analysing and management. Professional Contacts: You will be is responsible for: Maintaining liaison with other technical project leads to ensure the integrity and coherence of projects with the wider NATO C3 systems and capabilities; Representing the Agency in assigned NATO committees, steering groups/boards as directed; Liaison as required with national organisations with related roles and responsibilities in system implementation. Frequently representing the CSU/Agency/NATO in dealing with external points of contact. Routine external contacts include higher headquarters, the NOR, the WGNTE, other working groups, other headquarters, and Host Nation Authorities. Supervisory/Guidance Duties: Supervise the work of Project teams and ensure delivery of the products assigned to the Team; The post-holder may give professional guidance to staff. May be asked to direct and supervise the work of contractors. Competencies required: Application Support - Maintains application support processes, and checks that all requests for support are dealt with according to agreed procedures. Uses application management software and tools to investigate issues, collect performance statistics and create reports. Database Administration - Drafts and maintains procedures and documentation for databases. Manages database configuration including installing and upgrading software and maintaining relevant documentation. Contributes to the setting of standards for definition, security and integrity of database objects and ensures conformance to these standards. Monitors database activity and resource usage. Optimises database performance and plans for forecast resource needs. Problem Management - Ensures that appropriate action is taken to anticipate, investigate and resolve problems in systems and services. Ensures that such problems are fully documented within the relevant reporting system(s). Enables development of problem solutions. Coordinates the implementation of agreed remedies and preventative measures. Analyses patterns and trends. Leading and Supervising - Provides others with a clear direction; motivates and empowers others; recruits staff of a high calibre; provides staff with development opportunities and coaching; sets appropriate standards of behaviour. Relating and Networking - Easily establishes good relationships with customers and staff; relates well to people at all levels; builds wide and effective networks of contacts; uses humour appropriately to bring warmth to relationships with others. Writing and Reporting - Writes convincingly; writes clearly, succinctly and correctly; avoids the unnecessary use of jargon or complicated language; writes in a well-structured and logical way; structures information to meet the needs and understanding of the intended audience. Creating and Innovating - Produces new ideas, approaches, or insights; creates innovative products or designs; produces a range of solutions to problems. Planning and Organizing - Sets clearly defined objectives; plans activities and projects well in advance and takes account of possible changing circumstances; identifies and organises resources needed to accomplish tasks; manages time effectively; monitors performance against deadlines and milestones. Adapting and Responding to Change - Adapts to changing circumstances; tolerates ambiguity; accepts new ideas and change initiatives; adapts interpersonal style to suit different people or situations; shows an interest in new experiences. Travel Business travel to NATO and national (NATO and non-NATO) facilities May be required to undertake duty travel to operational theatres inside and outside NATO boundaries. Language Skills A thorough knowledge of one of the two official NATO languages, both written and spoken, is essential and some knowledge of the other is desirable. Contract NCI Agency normally offers contracts of employment of a definite duration, not exceeding three years. Contracts may be for less than three years as required to support short-term projects, meet uncertainty with respect to the business outlook, staff performance and other factors. Definite duration contracts may be extended for further periods. When extending contracts, the following is taken into consideration: Renewal is in the interest of the Agency. Staff member's desire to remain with the Agency. The financial situation provides sufficient funding for the post held. The skills, competencies and behaviours, potential and work experience of the staff, versus the requirements of the Agency's work and/or availability of funding. Staff member has served the Agency with performance to the required standard as defined by the Agency, Staff member's deployability to operational theatre. Serving civilian members of NATO will be offered a contract in accordance with the NATO Civilian Personnel Regulations. The first six months of definite duration contracts are a probationary period. During this period the staff member's work is assessed to ensure that he/she has the ability to carry out the duties of the post. At or before the end of the probationary period, the staff member will be notified in writing that the appointment is confirmed or terminated or, in exceptional cases, that the probationary period is extended. What do we offer? Excellent tax-free salary, including (where eligible) expatriation household and children's allowances and additional privileges for expatriate staff. Education allowance for children (where appropriate) and an excellent private health insurance scheme; Generous annual leave and home leave (if eligible). Retirement Pension Plan. To learn more about NCI Agency and our work, please visit our website. The Agency’s recruitment team advises you that due to the large volume of applications it receives the screening process may take up to 2 months. We appreciate your patience.
  23. https://erecruitment.eib.org/psp/hr/EMPLOYEE/HRMS/c/HRS_HRAM.HRS_APP_SCHJOB.GBL?FOCUS=Applicant&Page=HRS_APP_JBPST&SiteId=1&JobOpeningId=104184&PostingSeq=2 Job ID: 104184 Entity: European Investment Bank Deadline: Wednesday 13th December 2017 EIB Posting The EIB, the European Union's bank is seeking to recruit for Corporate Services (CS) - Information Technology (IT) – Business Services Department (BSD), at its headquarters in Luxembourg, a: Risk Management IT Project Managers These are full time positions at grade 4/5 The term of these contracts will be 4 years Panel interviews are anticipated for late January/early February The EIB offers fixed-term contracts of up to a maximum of 6 years, according to business needs, with a possibility to convert to a permanent contract, subject to organisational requirements and individual performance. Purpose The Risk Management IT Project Managers (2 positions) (internally referred to as Officer IT Applications) will be responsible for the management of IT projects in the field of Risk Management. They will notably ensure clear and thorough communication between all stakeholders in the relevant project planning and reporting. Position #1 is in the Financial, Liquidity and Operational Risk Unit, which provides IT services in the fields of FX/IR risks, liquidity ratios, liquidity stress test, derivatives pricing, AMA capital charge and Net banking income. The Unit maintains and further develops off-the-shelf packages (Algorithmics, SAS OpRisk, SAS Analytics) and bespoke applications using technologies like PHP, Matlab and DataStage. Position #2 is in the Credit Risk and Regulatory Unit, which provides IT services in the fields of economic and regulatory capital, large exposures, impairment, counterparty scoring, anti-money laundering and “Know Your Customer”. The Unit maintains and further develops 1 bespoke and 4 off-the-shelf software solutions, namely Moody’s Analytics Risk Authority, Moody’s Scenario Analyser, RiskMetrics SaaS and uComply. It also delivers important AML-CFT and Basel regulatory projects part of a bank-wide initiative called Best Banking Practice. Operating Network The incumbents will report to the Head of the Financial & Liquidity and Operational Risk Unit (position #1) or to the Head of the Credit Risk & Regulatory Unit (position #2) and whenever required to the Head of the Risk Management and Best Banking Practice Division. Each Unit is composed of 6 internal staff and several external consultants. Externally, they will deal on a daily basis with key external parties (software vendors, providers of outsourced services, peer groups) in the Risk Management area in order to optimise the level of service and to stay abreast of best practices. Internally, they will work in close cooperation with the other Unit members, as well as with their colleagues from other IT divisions and business Directorates. Accountabilities The Risk Management IT Project Managers will be responsible for: Estimating projects costs; planning their execution according to resources capacity and priorities. Tracking the progress of each individual project contributing to the committed Unit roadmap Managing the day-to-day operational aspects of a project, ensuring its delivery within planned time, scope and budget by anticipating issues and taking mitigation actions Writing up the project documentation such as project charter, business case, test scripts, progress report and meeting minutes. Reviewing all technical deliverables to meet qualitative objectives Leading business analysis sessions, understanding in depth the scope of the project, reviewing and providing feedback on business requirement documents and actively manage the scope of the project Organising, structuring and leading workshops to understand complex business requirements, challenging these with the goal to propose the best possible IT solution while remaining cost effective for the Bank Coordinating internal resources and third parties/vendors including procurement aspects for the flawless execution of projects Reporting accurate, meaningful and timely project status to all involved parties, escalating issues as necessary Monitoring solutions and projects performance through KPIs Adopting and promoting best practices in project management Qualifications Bachelor degree in Information Technology, Mathematics, Finance or related fields At least 3 years of experience as an IT Project Manager in the Banking sector, including supervision of development teams. Key technical/professional knowledge and skills Excellent knowledge of finance and risk management, including Basel regulatory frameworks, quantitative finance principles, AML, credit and liquidity risk Experience in selecting, implementing and maintaining off-the-shelf software packages Experience in data integration and analysis A project management certification (Prince2 or PMP/PMI) would be an advantage Good understanding of relational databases and development languages. e.g.: Unix scripting, Python, P/L SQL, Java/J2EE and PHP Fluent in English and/or French(*), with a good working knowledge of the other. Competencies Achievement Drive: Continually keeps an eye on performance, focusing on improving it, showing drive and determination to meet short and long-term goals Change Orientation: Adapts to differences and changes in the environment; takes a flexible approach to reach outcomes Collaboration: Works cooperatively as part of a team; works collaboratively with peers across organisational boundaries based on a genuine interest in and an accurate understanding of others and their individual perspectives and concerns Organisational Commitment: Is willing to commit to an organisation whose mission is to support Europe and is open to diversity, and to align her/his own behaviour with the organisation’s needs and intrinsic values, acting with integrity in ways that promote the organisation’s mission, policies and rules. (*) There may be certain flexibility on this requirement, but limited to particularly suitable candidates who may not yet be proficient in French. If selected, such candidates will be hired on the condition that they build up rapidly knowledge of French and accept that their future career in the EIB may be subject to the attainment of sufficient proficiency in both of the Bank's working languages Deadline for applications: 13th December 2017 We believe that Diversity is good for our people and our business. We promote and value diversity and inclusion among our staff and candidates; irrespective of their gender, age, nationality, race, culture, education and experience, religious beliefs, sexual orientation or disability
  24. https://nato.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=170485 Principal Technician (IaaS Administrator)-170485 Primary Location Belgium-Mons NATO Body NATO Communications and Information Agency (NCI Agency) Schedule Full-time Salary (Pay Basis) : 4,213.35Euro (EUR) Monthly Grade B.5 Description : Do you have experience in Hosting Services area? Are you experienced in technical support related to configuration, change, and event and patch management systems? Do you have strong knowledge and experience with change management toolsets? If the answer is Yes, please apply! NATO Communications and Information Agency (NCI Agency) is looking for a Principal Technician (IaaS Administrator) to support the migration, adaptation, operation, maintenance and tuning for all SAN inside the classified/unclassified NATO/RS networks and new upcoming networks and to maintain the hosting infrastructure hardware and implement changes as required to fix detected errors. Role responsibilities NCI Agency operations are underscored by the organization’s core values and vision to be an essential, one-team contributor to NATO success. The NCI Agency operates on the basis of sponsor-provided funding, which enhances its product and service focus. The Agency is an innovative and trusted Alliance partner and achieves its short- and long-term goals and objectives through the application of strategy-focused organizational principles, to which this post is directly linked. This post is assigned to the Core Enterprise Services (CES) Service Line, whose mission is to provide through the Director of Infrastructure Services, the Director of Demand Management and under the guidance of the Director of Service Strategy, full life-cycle services and products to sponsors through successful completion of contracted projects. Under the direction of Section Head (Hosting Services), you will perform duties such as the following: Support the migration, adaptation, operation, maintenance and tuning for all SAN inside the classified/unclassified NATO/RS networks and new upcoming networks; Administration of AMN Training and Staging (EUPOP)hosting infrastructure; Maintain the hosting infrastructure hardware and implement changes as required to fix detected errors; Identifies operational problems and contributes to their resolution; Performs analysis and implementation of user requirements; Implements disaster recovery procedures to ensure data integrity; Server and client platform problem resolution; Implements & tests new hardware/software releases; Contributes to the development of Standard Operating Procedures for routine system administration tasks; Uses system management software and tools to collect agreed performance statistics Carries out agreed system software maintenance tasks; Develops & maintains Standard Operating Procedures for routine system administration tasks; Perform any other duty may be required. Person specification Qualifications required: You will need to have Vocational training at a higher level in a relevant discipline or equivalent combination of qualifications and experience, with at least 8 years of relevant experience. It is desirable for you if you hold: Advanced/Graduate degree in a field related to the function of the post; Microsoft Windows Server certifications (MCSA, MCSE); VMware Certification (VCA, VCP). Experience required: You will be required to prove at least 8 years of relevant experience. In addition, you will need to demonstrate: Sound practical experience in the design, development, implementation, testing and maintenance of configuration and change management toolsets; Experience in all Lifecycle aspects of Information Systems to achieve effective system development and deployment; Knowledge of architectural design as applied to computer systems; Experience in software engineering related to configuration, change, and event and patch management systems; Broad and sound technical knowledge and experience in distributed Information Systems as they are applied to the modern management information and Command and Control Information Systems; Minimum 3 years recent practical experience as a system administrator of Virtual Infrastructure (VMware, Hyper-V); Broad and sound technical knowledge of hardware administration, such as servers, blade systems; Working knowledge of MS Office suite and advanced knowledge of eMail Clients/Web Browsers. It is highly desirable for you to demonstrate:At least 2 year of experience in implementation, support and maintenance of VMware virtualization systems; Experience with administrative scripting languages such as PowerShell, PowerCLI; Practical knowledge of network protocols and network management technology; Knowledge of standard industry virtualization and cloud infrastructure concepts; Practical knowledge of SAN/NAS technology in enterprise environments. Competencies Required Applying Expertise and Technology - Applies specialist and detailed technical expertise; uses technology to achieve work objectives; develops job knowledge and expertise (theoretical and practical) through continual professional development; demonstrates an understanding of different organisational departments and functions. Analysing - Analyses numerical data and all other sources of information, to break them into component parts, patterns and relationships; probes for further information or greater understanding of a problem; makes rational judgements from the available information and analysis; demonstrates an understanding of how one issue may be a part of a much larger system. Relating and Networking - Easily establishes good relationships with customers and staff; relates well to people at all levels; builds wide and effective networks of contacts; uses humour appropriately to bring warmth to relationships with others. Planning and Organising - Sets clearly defined objectives; plans activities and projects well in advance and takes account of possible changing circumstances; identifies and organises resources needed to accomplish tasks; manages time effectively; monitors performance against deadlines and milestones. Adapting and Responding to Change - Adapts to changing circumstances; tolerates ambiguity; accepts new ideas and change initiatives; adapts interpersonal style to suit different people or situations; shows an interest in new experiences. Coping with Pressures and Setbacks - Maintains a positive outlook at work; works productively in a pressurized environment; keeps emotions under control during difficult situations; handles criticism well and learns from it; balances the demands of a work life and a personal life. Language skills: A thorough knowledge of one of the two NATO languages, both written and spoken, is essential and some knowledge of the other is desirable. NOTE: Most of the work of the NCI Agency is conducted in the English language. Travel: Business travel to NATO and national (NATO and non-NATO) facilities as well as travel between NCI Agency locations. May be required to undertake duty travel to operational theatres inside and outside NATO boundaries. Contract NCI Agency normally offers contracts of employment of a definite duration, not exceeding three years. Contracts may be for less than three years as required to support short-term projects, meet uncertainty with respect to the business outlook, staff performance and other factors. Definite duration contracts may be extended for further periods. When extending contracts, the following is taken into consideration: Renewal is in the interest of the Agency. Staff member's desire to remain with the Agency. The financial situation provides sufficient funding for the post held. The skills, competencies and behaviours, potential and work experience of the staff, versus the requirements of the Agency's work and/or availability of funding. Staff member has served the Agency with performance to the required standard as defined by the Agency, Staff member's deployability to operational theatre. Serving civilian members of NATO will be offered a contract in accordance with the NATO Civilian Personnel Regulations. The first six months of definite duration contracts are a probationary period. During this period the staff member's work is assessed to ensure that he/she has the ability to carry out the duties of the post. At or before the end of the probationary period, the staff member will be notified in writing that the appointment is confirmed or terminated or, in exceptional cases, that the probationary period is extended. What do we offer? Excellent tax-free salary, including (where eligible) expatriation household and children's allowances and additional privileges for expatriate staff. Education allowance for children (where appropriate) and an excellent private health insurance scheme. Generous annual leave and home leave (If eligible). Retirement Pension Plan. We offer excellent package, and to learn more, please visit our website! Please note that due to the Agency's transition into a new structure in the near future, this post may be subject to transfer to one of our other locations, as well as to change of reporting lines. The final decision will be made at the time of a firm offer. The Agency's recruitment team advises you that due to the large volume of applications it receives the screening process may take up to 2 months after closing date. We appreciate your patience.
  25. https://nato.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=170627 Principal Technician (Service Desk)-170627 Primary Location Belgium-Mons NATO Body NATO Communications and Information Agency (NCI Agency) Schedule Full-time Salary (Pay Basis) : 4,213.35Euro (EUR) Monthly Grade B.5 Description : NCI Agency is currently looking for a Principal Technician (Service Desk) for its Centralized Service Desk in Mons. If you have experience in initial assessment, triage, research, resolution of incidents and support requests regarding to the access and use of application software products and/or infrastructure components, and service minded attitude with a strong interest in working directly with users, this position is ideal for you! Role responsibilities: As part of the NCI Agency’s Operations (Ops) Centre, the Centralized Service Desk (CSD) is responsible for providing comprehensive Incident Management for Information Systems faults, as well as for completing Request Fulfilment tasks. The CSD is composed of three elements: front office, back office and management. The front office comprises Service Desk Technicians working in shifts and provides Level 1 support to users calling the CSD. The back office is composed of Senior and Principal Technicians and provides direction and advice to the front office staff and, as required, direct support to users. The management team oversees the CSD’s implementation of the ITIL Service Operations process, as well as completing other staff, supervision and organizational tasks. In this position under the direction of the CSD Branch Head, you will perform duties such as: Service Desk Management & Operations; Provide superior customer service and responsiveness that inspires confidence with the customer; Apply advanced problem solving skills and experiences in problem fault resolution; Utilize and maintain standard operating procedures, processes and support documentation; Establish strong working relations with customers and team members; Advice, assist and manage team of 15 to 30 technicians; Validate and assure escalation processes are monitored for SLA compliance; Engage other Service Lines, Branches, Corporate Groups and Service Desks to improve service quality and SLA delivery; Ensure that incident management process is working within the CSD, the Ops Centre and between the Ops Centre and other support units; Administrative tasks such as: performance management, time accounting system, shift planning; Deputize for higher grade staff; Performs other duties as required. Please note: The position might include occasional shift work. Person specification Qualifications required: We are looking for a candidate with a good Higher Secondary education and completed advanced higher level vocational training in related field leading to a professional qualification or professional accreditation. Experience required: In addition to the 8 years of experience which includes 5 years’ experience in Service Desk Operations within the last ten years, you will also have: Extensive knowledge of and experience in the installation, maintenance and troubleshooting of MS Windows 7, MS Office, Visio, MS Project and Internet Explorer; Experience in the installation and maintenance of mobile computing solutions (e.g. VPN access, Notebooks, Remote Access and WLAN); Extensive experience in end user support in general; Extensive experience in performing user administration in MS Active Directory and Exchange; Experience of Outlook configuration and administration and troubleshooting in an MS exchange environment. The following will be considered as an advantage: Experience of Windows Server, Windows Operating Systems, MS Office, PC Hardware, Networking Hardware, Networking Protocols, Desktop Troubleshooting, Telephony, Network Security, SCCM software deployment, SCCM remote desktop management; ITIL Service Operations; Competency in call centre tracking tools; Prior experience supporting customers in use of application software; Proficiency in using support software tools; Customer service training; Strong experience with automating IT tasks and processes and procedures; Management of a team from 2 to 5 technicians. Competencies required: We are looking for a person who demonstrates the following behavioural competencies: Delivering Results and Meeting Customer Expectations - Focuses on customer needs and satisfaction; sets high standards for quality and quantity; monitors and maintains quality and productivity; works in a systematic, methodical and orderly way; consistently achieves project goals. Planning and Organising - Sets clearly defined objectives; plans activities and projects well in advance and takes account of possible changing circumstances; identifies and organises resources needed to accomplish tasks; manages time effectively; monitors performance against deadlines and milestones. Relating and Networking - Easily establishes good relationships with customers and staff; relates well to people at all levels; builds wide and effective networks of contacts; uses humour appropriately to bring warmth to relationships with others. Adhering to Principles and Values - Upholds ethics and values; demonstrates integrity; promotes and defends equal opportunities, builds diverse teams; encourages organisational and individual responsibility towards the community and the environment. Leading and Supervising - Provides others with a clear direction; motivates and empowers others; recruits staff of a high calibre; provides staff with development opportunities and coaching; sets appropriate standards of behaviour. Travel: You may be required to undertake duty travel to operational theatres inside and outside NATO boundaries. Language skills: Most of the work of the NCI Agency is conducted in the English language, and therefore a thorough knowledge of English, both written and spoken, is essential and some knowledge of French is desirable. Please Note: Due to the Agency’s transition into a new structure in the near future, this post may be subject to transfer to one of our other major locations (The Hague, Brussels and Mons). What do we offer? Excellent tax-free salary, including (where eligible) expatriation household and children's allowances and additional privileges for expatriate staff. Education allowance for children (where appropriate) and an excellent private health insurance scheme; Generous annual leave and home leave (if eligible). Retirement Pension Plan The Agency’s recruitment team advises you that due to the large volume of applications it receives the screening process may take up to 2 months after closing date.
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