Search the Community

https://nato.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=190736 Technician (Information Systems)-190736 Primary Location Italy-Grazzanise NATO Body Joint Force Command Naples Schedule Full-time Euro (EUR) Yearly Grade B.4 Description : LOCATION: NATO Second Signal Battalion (2NSB), Grazzanise, Italy DIVISION: Maintenance and Support Company TITLE: Technician (Information Systems) GRADE: B-4 SECURITY CLEARANCE: NATO S E C R E T 1. POST CONTEXT NATO Signal Battalion provides communication and information system facilities and services for deployed NATO headquarters. The maintenance and support company (M&SCoy), is responsible for technical support regarding the provisioning of Command & Control (C2) services (including IS Support to Functional Services), for electronic maintenance (level 2+) of deployable assets, for level 2 maintenance of Communication & Information Systems (CIS) and non-CIS equipment, as well as supply for the NATO Signal Battalion. M&SCoy is also responsible for management, receipt, dispatch and storage of CIS and non-CIS equipment to the Battalion and its deployed assets. The M&S Coy provides level 2 mechanical maintenance of CIS and non-CIS related auxiliary equipment and Office Module (OM) deployment and maintenance. The Technician (Information Systems) is responsible for level 2 maintenance of local area communications and information systems and services, on all NATO locations. (Deployed or PTL). He/She is responsible for technical support of deployable NCISG AIS assets. The Technician (Information Systems) reports to the Section Head, (Information Systems Administration). 2. DUTIES The Technician (Information Systems) assists System Engineer (IS) in technical support of all NSB assigned AIS assets. The Technician (Information Systems) assists the Systems Engineer (IS) to ensure that preparation, operation and maintenance of all AIS assets is kept at highest standards to allow rapid deployment. The Technician (Information Systems) assists in field-level maintenance of all equipment, assists at interoperability trials, and performs on-the-job training for newly assigned personnel. The Technician (Information Systems) supervises system deployment verifying overall integrity of all systems in full operation. The Technician (Information Systems) oversees military technicians in the system deployment, trouble-shooting, and day-to-day administration. The Technician (Information Systems) installs and monitors Office Module (OM) Components. Under routine circumstances, the job is performed in a typical office environment where the risk of injury is categorized as “none”. However, The Technician (Information Systems) may be required to undertake deployments in support of military operations and exercises, and/or short-term travel assignments, both within and outside of NATO boundaries. Such operational deployment may exceed 30 days in any period of 547 days, and may be on short notice. Acceptance of an employment contract linked to this post constitutes agreement to deploy in excess of 30 days, if required. 3. QUALIFICATIONS AND EXPERIENCE ESSENTIAL Higher Secondary education and intermediate vocational training which might lead to a formal qualification, with 2 years of post-related experience, or Secondary education and completed advanced vocational training leading to a professional qualification or professional accreditation, with 4 years of post-related experience. Experience, technical knowledge, and skills to successfully provide network maintenance and support services. Qualified cable installer. Knowledge and experience in the installation and maintenance of Office Module (OM) components. Must possess a class “B” driving license upon arrival, and obtain (and thereafter maintain) a full “C” and “E” (Heavy Goods with Towed Heavy Trailer) driving license within 60 days of arrival. Must have an English Standard Language Proficiency level of “functional” in Listening, Speaking, Reading and Writing (SLP 2222 based on NATO standards). DESIRABLE Previous experience within NATO Previous experience in a military deployed CIS environment. Full “C” and “E” (Heavy Goods with Towed Heavy Trailer) Drivers Licenses. 4. POSITION AND CANDIDATE PROFILE Personal attributes The incumbent must be self-reliant in resolving all technical matters regarding work and able to think clearly and calmly under pressure. The incumbent must possess the ability and experience to provide on-the-job training and the ability to assess technical situations and take appropriate action or recommend solutions. Managerial Responsibilities There is no first-line reporting responsibility Professional contacts Routinely interrelates within the NATO Signal Battalion, and interacts with the technicians in the Deployable CIS Modules (DCMs) Contribution to the objectives The incumbent plays a major role in ensuring the provision of information involving CIS communications, operations, and maintenance, which affects the NSB’s mission accomplishment both in a static peace headquarters and a deployed capacity. 6. CONTRACT The successful candidate will receive a three-year definite duration contract which may be followed by an indefinite duration contract. The basic entry-level monthly salary for a NATO Grade B-4 in Italy is Euro 3,605.34 which may be augmented by allowances based on the selected staff member’s eligibility, and which is subject to the withholding of approximately 20% for pension and medical insurance contributions. 7. INSTRUCTIONS TO APPLY: HQ JFC Naples uses NATO Talent Acquisition Platform. In order to apply for this vacancy, please visit the platform at: https://nato.taleo.net/careersection/2/jobsearch.ftl?lang=en, and search for vacancies within HQ JFC Naples with duty location Grazzanise, Italy. Note that once you created your profile, you will be able to use it to apply for other vacancies within NATO. Please note: Staff members are appointed to and hold posts on the establishment of a NATO body only on condition that: They are nationals of a NATO member country They are over 21 and under 60 years of age at the time of taking up their appointments. Appointments of definite duration may be offered to candidates of 60 years of age or more, provided that the expiry date of the contract is not later than the date at which the candidate attains the age of 65. ADDITIONAL INFORMATION: A NATO security clearance and approval of the candidate’s medical file by the NATO Medical Adviser are essential conditions for appointment to this post. Applicants are not required to possess a clearance at the time of applying, but they must be eligible for a clearance. HQ JFC Naples will take action to obtain the required security clearance from the successful candidates’ national authorities.

https://nato.taleo.net/careersection/2/jobdetail.ftl Engineer (Cyber Security)-190732 Primary Location Belgium-Mons NATO Body NATO Communications and Information Agency (NCI Agency) Schedule Full-time Salary (Pay Basis) : 5,467.45Euro (EUR) Monthly Grade A.2 Description : NATO offers you more than a job. It gives you a mission: building peace and security for one billion people in Europe and North America. The NATO Communications & Information Agency is leading NATO’s Digital Endeavour. We are NATO’s technology and cyber leaders, helping NATO Nations to communicate and work together in smarter ways. Our work is challenging and meaningful, and you will develop and apply your expertise as part of a dynamic international team of civilian and military professionals. Join us and be part of the most successful alliance in history! Are you a Cyber Security professional with experience in in network infrastructure cabling and patching (copper and fiber), from planning to implementation? Do you enjoy leading technical teams? Do you have extensive experience central management of cryptographic equipment? Does the sound of working in the International community amongst a team of world class experts intrigue you? If yes, we want to hear from you! The NATO Communications and Information Agency (NCI Agency) is looking for enthusiastic Engineer to be responsible for operating and maintaining the Cyber Security IT infrastructures on central, remote sites and Theatre of Operations in support to the NATO Computer Incident Response Capability (NCIRC) functions. Role responsibilities This post is assigned to the Cyber Security Service Line (CS SL) which is responsible for planning and executing all lifecycle management activities for cyber security. The Technical Services Section provides enterprise-wide, specialised technical security services to support internal and external users and customers. These services include lifecycle management of cryptographic equipment and keys, operation and logistic support for NATO-wide online and offline cryptographic equipment, identity management services, gateway services, specialised enterprise wide CS infrastructure (including NCIRC elements), applications and CS information/knowledge building. Under the direction of Section Head, Technical Services or a delegated authority, you will perform duties such as the following: Lead a technical team of NATO civilians, military personnel and contractors and manage their tasking; Responsible for operating and maintaining the CSSL IT infrastructures on central, remote sites and Theatre of Operations in support to the NATO Computer Incident Response Capability (NCIRC) functions and the services CSSL is providing to its customers; Responsible for ensuring the availability, skills and training of the personnel in the team; Responsible for planning and executing the infrastructure work (patching, cabling etc.) for the CSSL footprints; Responsible for the overall operation and maintenance of the Mons-based CSSL server rooms including use of rack spaces, power, air conditioning and compliancy to the NATO Security Policies and health and safety regulations; Responsible for the documentation of the infrastructure used by the CSSL footprint in Mons, Belgium; Responsible for the creation, maintenance, distribution and enforcement of Standard Operating Procedures (SOP) to operate and maintain the CSSL IT infrastructures; Coordinate with other service managers and senior users the maintenance, upgrade, installation and removal of software, systems and services; Proactively monitor, assess and manage the changes required to keep the infrastructure; Assist the CSSL Service Delivery Manager in meeting or exceeding the Service Level Targets (SLT) of the internal support services and the CSSL Services towards customers; Provides relevant metrics for the Service Level Agreement (SLA) reports as requested by the Service Delivery Manager; Support the change and configuration manager to raise changes and go through the change process; Deputize for higher grade staff Performs other duties as may be required. Person specification Qualifications required: You possess a Master’s of Science (MSc) degree from an accredited University in a technical subject with substantial Information Technology (IT) content, 2 years post-related experience; or a Bachelor’s of Science (BSc) degree from an accredited University in a technical subject with substantial Information Technology (IT) content, and 4 years post related experience. Exceptionally, the lack of a university/college degree may be compensated by the demonstration of a candidate’s particular abilities or experience that is/are of interest to NCI Agency; that is, at least 10 years extensive and progressive expertise in the duties related to the function of the post. It is highly desirable for you to hold relevant certifications, such as: ITIL foundation or intermediate level Professional qualifications related to project management: Prince2, PMP; Certifications in the fields of copper and fiber cabling; Professional network administration qualifications: Cisco CCNA, CCNP, CCIE. Completion of the following courses will be considered as a plus: Thales TCE671 Operator and Administrator; NATO Crypto custodian course; NATO Cyber Incident Handling and Disaster Response course. Experience required: You will be required to demonstrate: Extensive experience in team leadership; Extensive experience in network infrastructure cabling and patching (copper and fiber), from planning to implementation; Very good understanding of central management of cryptographic equipment; Extensive experience in Open Systems Interconnection (OSI) Layers 1 and 2 troubleshooting; Good understanding of secure network design; Good understanding of IP routing and switching; Good understanding of CIS Security Incident Handling. You will need to prove good understanding of Information Technology Infrastructure Library (ITIL) framework and of Project Management. In addition, you will need to demonstrate: Prior experience of working in an international environment comprising both military and civilian elements; Knowledge of NATO responsibilities and organization, including Allied Command Operation (ACO) and Allied Command Transformation (ACT). Competencies Required Applying Expertise and Technology - Applies specialist and detailed technical expertise; uses technology to achieve work objectives; develops job knowledge and expertise (theoretical and practical) through continual professional development; demonstrates an understanding of different organisational departments and functions. Working with People - Shows respect for the views and contributions of other team members; shows empathy; listens, supports and cares for others; consults others and shares information and expertise with them; builds team spirit and reconciles conflict; adapts to the team and fits in well. Deciding and Initiating Action: Takes responsibility for actions, projects and people; takes initiative and works under own direction; initiates and generates activity and introduces changes into work processes; makes quick, clear decisions which may include tough choices or considered risks. Leading and Supervising: Provides others with a clear direction; motivates and empowers others; recruits staff of a high calibre; provides staff with development opportunities and coaching; sets appropriate standards of behaviour. Planning and Organising: Sets clearly defined objectives; plans activities and projects well in advance and takes account of possible changing circumstances; identifies and organises resources needed to accomplish tasks; manages time effectively; monitors performance against deadlines and milestones. Adapting and Responding to Change - Adapts to changing circumstances; tolerates ambiguity; accepts new ideas and change initiatives; adapts interpersonal style to suit different people or situations; shows an interest in new experiences. Delivering Results and Meeting Customer Expectations - Focuses on customer needs and satisfaction; sets high standards for quality and quantity; monitors and maintains quality and productivity; works in a systematic, methodical and orderly way; consistently achieves project goals. Language skills: A thorough knowledge of one of the two NATO languages, both written and spoken, is essential and some knowledge of the other is desirable. NOTE: Most of the work of the NCI Agency is conducted in the English language. Travel: Business travel to NATO and national (NATO and non-NATO) facilities as well as travel between NCI Agency locations. You may be required to undertake duty travel to operational theatres inside and/or outside NATO boundaries. What do we offer? Excellent tax-free salary, including (where eligible) expatriation household and children's allowances and additional privileges for expatriate staff. Education allowance for children (where appropriate) and an excellent private health insurance scheme. Ample annual leave and home leave (if eligible). Retirement pension plan scheme with generous employer contributions. Yearly training opportunities for scientific staff to remain current. Flexible working hours, with opportunities to telework, in support of work life balance. An opportunity to make a difference and work in a team of world class experts. To learn more about the NCI Agency and our work, please visit our website. Contract The NCI Agency normally offers contracts of employment of a definite duration, not exceeding three years. Contracts may be for less than three years as required to support short-term projects, meet uncertainty with respect to the business outlook, staff performance and other factors. Definite duration contracts may be extended for further periods. When extending contracts, the following is taken into consideration: Renewal is in the interest of the Agency. Staff member's desire to remain with the Agency. The financial situation provides sufficient funding for the post held. The skills, competencies and behaviours, potential and work experience of the staff, versus the requirements of the Agency's work and/or availability of funding. Staff member has served the Agency with performance to the required standard as defined by the Agency, Staff member's deployability to operational theatre. Serving civilian members of NATO will be offered a contract in accordance with the NATO Civilian Personnel Regulations. The first six months of a definite duration contract are a probationary period. During this period the staff member's work is assessed to ensure that he/she has the ability to carry out the duties of the post. At or before the end of the probationary period, the staff member will be notified in writing that the appointment is confirmed or terminated or, in exceptional cases, that the probationary period is extended. Please note: due to the NCI Agency’s transition into a new structure in the near future, this post may be subject to transfer to one of our other locations, as well as to a change of reporting lines. The final decision will be made at the time of a firm offer. The Agency’s recruitment team advises you that due to the large volume of applications it receives the screening process may take up to 2 months after closing date. We appreciate your patience.

https://nato.taleo.net/careersection/1/jobdetail.ftl Engineer (Information Systems) (190744) Primary Location Belgium-Mons NATO Body NATO Communications and Information Agency (NCI Agency) Schedule Full-time Application Deadline 12-Sep-2019 Salary (Pay Basis) 5,467.45Euro (EUR) Monthly Grade A.2 Clearance Level NS Description NATO offers you more than a job. It gives you a mission: building peace and security for one billion people in Europe and North America. The NATO Communications & Information Agency is leading NATO’s Digital Endeavour. We are NATO’s technology and cyber leaders, helping NATO Nations to communicate and work together in smarter ways. Our work is challenging and meaningful, and you will develop and apply your expertise as part of a dynamic international team of civilian and military professionals. Come and be part of the most successful alliance in history. NCI Agency CIS Support Unit (CSU) Mons, located in Mons (BE) enables end-to-end CIS services as it maintains and supports a range of CIS capabilities during peacetime, crisis and war throughout its allocated Area of Responsibility (AOR) and as otherwise directed as specified in the extant SHAPE Service Level Agreement (SLA). The Service Management Branch (SMB) supports the Agency’s Demand Management (DM), Operations Centre, and Service Lines and is responsible for liaison with all NCI Agency customers in the CSU’s AOR and supports the Commander CSU in the role as NCI Agency representative and provides a single entry point for customers. SMB contributes and/or conducts monitoring and measurement of customer satisfaction. SMB supports the management of all agreements concerning Service Provision, Operations and Exercises within the CSU AOR. SMB supports Service Lines in the implementation and improvement of service management processes. This branch directs, co-ordinates and supervises all activities of CSU’s assigned resources in support of Exercises, Operations, Plans, Requirements, Project and Service Management. SMB reports appropriate Key Performance Indicators to Service Lines on a regular basis. The NCI Agency is looking for a talented Engineer (Information Systems) to join the CIS Support Unit, Mons. If you have relevant education combined with a the requirements of the post mainly in data analytics, managing Service Level Agreements, resolving complex issues in relation to the same, as well as dealing with the customer compliments and complaints, we would like to meet you! Role responsibilities: Under direction of Section Head, Customer Relations Management you will perform duties such as the following: Assist Section Head in all aspects of Customer Relationship Management and provides advice on engagement with current and potential NCI Agency customers; Engage with customers and the office of the Chief Operating Officer (COO); captures customer requirements, creates corresponding service level requirements and initiates the required staffing; Analyze requirements, plans, designs, and the associated risks, to advise on solutions and mitigations; Support the lifecycle development and management of Service Level Agreements (SLA) further enhancing plans and supports implementations against available resources and quality targets; Establish procedures for monitoring actual performance against agreed service levels and contractual obligations, and reports the findings; Advise on and assist in development of local standards, methods and tools; Collect, monitor and report Key Performance Indicators (KPIs) and other service quality criteria; Investigate, define and resolve complex issues or recommend mitigation activities to overcome breaches of Service Levels; Responsible to capture, analyze, diagnose and report customer complaints and compliments; Conduct service reviews, identify improvement opportunities and instigate improvements within an overall service improvement plan (SIP); Engage in Agency service performance management, quality control, and quality of service reporting program. Ensure appropriate and corrective activities are taken to meet defined Service Levels; Stay abreast of developments in Service Management methodologies, tools and technology relevant to the area of work; Plan and schedule own work by applying personal initiative, with limited supervision; Deputize for higher grade staff, if required; Perform other duties as may be required. Person specification Qualifications and experience required: Master of Science (MSc) degree at a nationally recognised/certified University in a related subject and 2 years post-related experience or a Bachelor of Science (BSc) degree at a nationally recognized/certified University in a related subject and 4 years post related experience. Exceptionally, the lack of a university/college degree may be compensated by the demonstration of a candidate’s particular abilities or experience that is/are of interest to NCI Agency, that is, at least 10 years extensive and progressive expertise in duties related to the function of the post. Experience required: Proven working experience in data analytics, MS Excel pivot tables, and graphical representation of business data; Extensive experience of managing SLAs; Experience in preparation of correspondence, the proof-reading of material for accuracy, compilation of material for publication, and performing of other administrative related functions; Proven ability to communicate effectively both orally and in writing, with good presentation skills. The following will be considered as an advantage: ITIL Foundation Certification; Prior experience of working in an international environment comprising both military and civilian elements; Knowledge of NATO responsibilities and organization, including ACO and ACT. Competencies required: Relating and Networking - Easily establishes good relationships with customers and staff; relates well to people at all levels; builds wide and effective networks of contacts; uses humor appropriately to bring warmth to relationships with others; Writing and Reporting - Writes convincingly; writes clearly, succinctly and correctly; avoids the unnecessary use of jargon or complicated language; writes in a well-structured and logical way; structures information to meet the needs and understanding of the intended audience; Analyzing - Analyses numerical data and all other sources of information, to break them into component parts, patterns and relationships; probes for further information or greater understanding of a problem; makes rational judgements from the available information and analysis; demonstrates an understanding of how one issue may be a part of a much larger system; Planning and Organizing - Sets clearly defined objectives; plans activities and projects well in advance and takes account of possible changing circumstances; identifies and organizes resources needed to accomplish tasks; manages time effectively; monitors performance against deadlines and milestones; Delivering Results and Meeting Customer Expectations – Focuses on customer needs and satisfaction; sets high standards for quality and quantity; monitors and maintains quality and productivity; works in a systematic, methodical and orderly way; consistently achieves project goals. Travel: Business travel to NATO and national (NATO and non-NATO) facilities as well as frequent travel between the NCIA offices; you may be required to undertake duty travel to operational theatres inside and outside NATO boundaries. Language skills: A thorough knowledge of one of the two NATO languages, both written and spoken, is essential and some knowledge of the other is desirable. NOTE: Most of the work of the NCI Agency is conducted in the English language. Contract: NCI Agency normally offers contracts of employment of a definite duration, not exceeding three years. Contracts may be for less than three years as required to support short-term projects, meet uncertainty with respect to the business outlook, staff performance and other factors. Definite duration contracts may be extended for further periods. When extending contracts, the following is taken into consideration: Renewal is in the interest of the Agency; Staff member's desire to remain with the Agency.; The financial situation provides sufficient funding for the post held; The skills, competencies and behaviors, potential and work experience of the staff, versus the requirements of the Agency's work and/or availability of funding; Staff member has served the Agency with performance to the required standard as defined by the Agency; Staff member's deployability to operational theatre. Serving civilian members of NATO will be offered a contract in accordance with the NATO Civilian Personnel Regulations. The first six months of definite duration contracts are a probationary period. During this period the staff member's work is assessed to ensure that he/she has the ability to carry out the duties of the post. At or before the end of the probationary period, the staff member will be notified in writing that the appointment is confirmed or terminated or, in exceptional cases, that the probationary period is extended. Please note: Due to the Agency’s transition into a new structure in the near future, this post may be subject to transfer to one of our other locations, as well as to a change of reporting lines. The final decision will be made at the time of a firm offer. The Agency’s recruitment team advises you that due to the large volume of applications it receives the screening process may take up to 2 months after closing date.

https://nato.taleo.net/careersection/2/jobdetail.ftl Engineer (Cyber Security)-190732 Primary Location Belgium-Mons NATO Body NATO Communications and Information Agency (NCI Agency) Schedule Full-time Salary (Pay Basis) : 5,467.45Euro (EUR) Monthly Grade A.2 Description : NATO offers you more than a job. It gives you a mission: building peace and security for one billion people in Europe and North America. The NATO Communications & Information Agency is leading NATO’s Digital Endeavour. We are NATO’s technology and cyber leaders, helping NATO Nations to communicate and work together in smarter ways. Our work is challenging and meaningful, and you will develop and apply your expertise as part of a dynamic international team of civilian and military professionals. Join us and be part of the most successful alliance in history! Are you a Cyber Security professional with experience in in network infrastructure cabling and patching (copper and fiber), from planning to implementation? Do you enjoy leading technical teams? Do you have extensive experience central management of cryptographic equipment? Does the sound of working in the International community amongst a team of world class experts intrigue you? If yes, we want to hear from you! The NATO Communications and Information Agency (NCI Agency) is looking for enthusiastic Engineer to be responsible for operating and maintaining the Cyber Security IT infrastructures on central, remote sites and Theatre of Operations in support to the NATO Computer Incident Response Capability (NCIRC) functions. Role responsibilities This post is assigned to the Cyber Security Service Line (CS SL) which is responsible for planning and executing all lifecycle management activities for cyber security. The Technical Services Section provides enterprise-wide, specialised technical security services to support internal and external users and customers. These services include lifecycle management of cryptographic equipment and keys, operation and logistic support for NATO-wide online and offline cryptographic equipment, identity management services, gateway services, specialised enterprise wide CS infrastructure (including NCIRC elements), applications and CS information/knowledge building. Under the direction of Section Head, Technical Services or a delegated authority, you will perform duties such as the following: Lead a technical team of NATO civilians, military personnel and contractors and manage their tasking; Responsible for operating and maintaining the CSSL IT infrastructures on central, remote sites and Theatre of Operations in support to the NATO Computer Incident Response Capability (NCIRC) functions and the services CSSL is providing to its customers; Responsible for ensuring the availability, skills and training of the personnel in the team; Responsible for planning and executing the infrastructure work (patching, cabling etc.) for the CSSL footprints; Responsible for the overall operation and maintenance of the Mons-based CSSL server rooms including use of rack spaces, power, air conditioning and compliancy to the NATO Security Policies and health and safety regulations; Responsible for the documentation of the infrastructure used by the CSSL footprint in Mons, Belgium; Responsible for the creation, maintenance, distribution and enforcement of Standard Operating Procedures (SOP) to operate and maintain the CSSL IT infrastructures; Coordinate with other service managers and senior users the maintenance, upgrade, installation and removal of software, systems and services; Proactively monitor, assess and manage the changes required to keep the infrastructure; Assist the CSSL Service Delivery Manager in meeting or exceeding the Service Level Targets (SLT) of the internal support services and the CSSL Services towards customers; Provides relevant metrics for the Service Level Agreement (SLA) reports as requested by the Service Delivery Manager; Support the change and configuration manager to raise changes and go through the change process; Deputize for higher grade staff Performs other duties as may be required. Person specification Qualifications required: You possess a Master’s of Science (MSc) degree from an accredited University in a technical subject with substantial Information Technology (IT) content, 2 years post-related experience; or a Bachelor’s of Science (BSc) degree from an accredited University in a technical subject with substantial Information Technology (IT) content, and 4 years post related experience. Exceptionally, the lack of a university/college degree may be compensated by the demonstration of a candidate’s particular abilities or experience that is/are of interest to NCI Agency; that is, at least 10 years extensive and progressive expertise in the duties related to the function of the post. It is highly desirable for you to hold relevant certifications, such as: ITIL foundation or intermediate level Professional qualifications related to project management: Prince2, PMP; Certifications in the fields of copper and fiber cabling; Professional network administration qualifications: Cisco CCNA, CCNP, CCIE. Completion of the following courses will be considered as a plus: Thales TCE671 Operator and Administrator; NATO Crypto custodian course; NATO Cyber Incident Handling and Disaster Response course. Experience required: You will be required to demonstrate: Extensive experience in team leadership; Extensive experience in network infrastructure cabling and patching (copper and fiber), from planning to implementation; Very good understanding of central management of cryptographic equipment; Extensive experience in Open Systems Interconnection (OSI) Layers 1 and 2 troubleshooting; Good understanding of secure network design; Good understanding of IP routing and switching; Good understanding of CIS Security Incident Handling. You will need to prove good understanding of Information Technology Infrastructure Library (ITIL) framework and of Project Management. In addition, you will need to demonstrate: Prior experience of working in an international environment comprising both military and civilian elements; Knowledge of NATO responsibilities and organization, including Allied Command Operation (ACO) and Allied Command Transformation (ACT). Competencies Required Applying Expertise and Technology - Applies specialist and detailed technical expertise; uses technology to achieve work objectives; develops job knowledge and expertise (theoretical and practical) through continual professional development; demonstrates an understanding of different organisational departments and functions. Working with People - Shows respect for the views and contributions of other team members; shows empathy; listens, supports and cares for others; consults others and shares information and expertise with them; builds team spirit and reconciles conflict; adapts to the team and fits in well. Deciding and Initiating Action: Takes responsibility for actions, projects and people; takes initiative and works under own direction; initiates and generates activity and introduces changes into work processes; makes quick, clear decisions which may include tough choices or considered risks. Leading and Supervising: Provides others with a clear direction; motivates and empowers others; recruits staff of a high calibre; provides staff with development opportunities and coaching; sets appropriate standards of behaviour. Planning and Organising: Sets clearly defined objectives; plans activities and projects well in advance and takes account of possible changing circumstances; identifies and organises resources needed to accomplish tasks; manages time effectively; monitors performance against deadlines and milestones. Adapting and Responding to Change - Adapts to changing circumstances; tolerates ambiguity; accepts new ideas and change initiatives; adapts interpersonal style to suit different people or situations; shows an interest in new experiences. Delivering Results and Meeting Customer Expectations - Focuses on customer needs and satisfaction; sets high standards for quality and quantity; monitors and maintains quality and productivity; works in a systematic, methodical and orderly way; consistently achieves project goals. Language skills: A thorough knowledge of one of the two NATO languages, both written and spoken, is essential and some knowledge of the other is desirable. NOTE: Most of the work of the NCI Agency is conducted in the English language. Travel: Business travel to NATO and national (NATO and non-NATO) facilities as well as travel between NCI Agency locations. You may be required to undertake duty travel to operational theatres inside and/or outside NATO boundaries. What do we offer? Excellent tax-free salary, including (where eligible) expatriation household and children's allowances and additional privileges for expatriate staff. Education allowance for children (where appropriate) and an excellent private health insurance scheme. Ample annual leave and home leave (if eligible). Retirement pension plan scheme with generous employer contributions. Yearly training opportunities for scientific staff to remain current. Flexible working hours, with opportunities to telework, in support of work life balance. An opportunity to make a difference and work in a team of world class experts. To learn more about the NCI Agency and our work, please visit our website. Contract The NCI Agency normally offers contracts of employment of a definite duration, not exceeding three years. Contracts may be for less than three years as required to support short-term projects, meet uncertainty with respect to the business outlook, staff performance and other factors. Definite duration contracts may be extended for further periods. When extending contracts, the following is taken into consideration: Renewal is in the interest of the Agency. Staff member's desire to remain with the Agency. The financial situation provides sufficient funding for the post held. The skills, competencies and behaviours, potential and work experience of the staff, versus the requirements of the Agency's work and/or availability of funding. Staff member has served the Agency with performance to the required standard as defined by the Agency, Staff member's deployability to operational theatre. Serving civilian members of NATO will be offered a contract in accordance with the NATO Civilian Personnel Regulations. The first six months of a definite duration contract are a probationary period. During this period the staff member's work is assessed to ensure that he/she has the ability to carry out the duties of the post. At or before the end of the probationary period, the staff member will be notified in writing that the appointment is confirmed or terminated or, in exceptional cases, that the probationary period is extended. Please note: due to the NCI Agency’s transition into a new structure in the near future, this post may be subject to transfer to one of our other locations, as well as to a change of reporting lines. The final decision will be made at the time of a firm offer. The Agency’s recruitment team advises you that due to the large volume of applications it receives the screening process may take up to 2 months after closing date. We appreciate your patience.

https://nato.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=190645 Senior Technician (Technical Support)-190645 Primary Location Belgium-Brussels NATO Body NATO Communications and Information Agency (NCI Agency) Schedule Full-time Salary (Pay Basis) : 3,869.44Euro (EUR) Monthly Grade B.4 Description : 3000 people are working 24/7 to protect 1 billion citizens. We serve 29 nations by defending its networks, and providing real life support to NATO operations and missions. We connect the Alliance. We are leading IT professionals. We are the NCI Agency. If you think that you have the relevant skills and experience, as well as the relevant academic background that match the requirements of the position, and if you would like to work as a part of multinational team in a challenging environment, we would like to hear from you. NCI Agency CIS Support Unit (CSU) Brussels, located in Brussels (BEL) is the primary Information, Communications and Technology (ICT) service provider for 24/7 support to SecGen, the International Staff (IS), the International Military Staff (IMS) and other customers of the NATO Headquarters in Brussels. CSU Brussels enables end-to-end CIS services as it installs, operates, maintains and supports the full range of CIS capabilities during peacetime, crisis and war throughout its allocated Area of Responsibility (AOR) and as otherwise directed. Service Support Branch (SSB) executes/contributes to Level 1 support of Incident Management and Request Fulfilment. This branch supports service provision to the local customer as defined in the SLA; this includes the end-to-end service, as well as proactive local Incident Management, Problem Management, Event Management. It also installs local software in support of release and deployment management in DAS and ensures that appropriate KPIs are met and reports to Service Lines and Service Management Branch on a regular base. Role Responsibilities Under the direction of Section Head, the incumbent will perform duties such as the following: Works with limited supervision; Coordinates and conducts work to meet quality targets; Investigates and resolves technical issues in a systematic approach; Maintains sound knowledge on implemented technologies; Advises his/ her superiors and recommends technical solutions; Provides level 1 support to end-users in accordance with Agency L1 support processes and procedures, investigates causes of incidents and seeks resolution, and possibly supervises staff doing so; Records work in Service Management systems, to include cause of failure, updates configuration control records and asset management records to include CMDB updates; Suggests escalation of unresolved incidents and facilitates recovery, following resolution of incidents; Ensures the liaison with local logistics in order to fulfil the level 1 support of end-user ICT assets; Documents and closes resolved incidents according to agreed procedures; Applies problem solving skills and experiences in fault resolution; Creates and maintains standard operating procedures, processes and support documentation; Contributes to the data collection and prcessing for the purpose of incident management reporting; Establishes strong working relations with customers and team members; Contributes to the implementation of the CSU's and Agency's continual service improvement process; Provides support to the Request Fulfilment proceses within the CSU; Adapt working hours for special events, to include working occasionally outside normal, possibly extended, working hours; Deputize for higher grade staff, if required; Performs other duties as may be required. Person Specification Qualifications Required Vocational training at a higher level in a relevant discipline, or equivalent combination of qualifications and experience with at least 5 years extensive and progressive expertise in the duties related to the function of the post. Experience required In addition to at least 5 years of relevant experience, you will be required to prove: be knowledgeable in using service management tools (e.g. BMC Remedy or equivalent); have the ability to accurately follow standard operating procedures and NATO policies; have extensive knowledge of and experience in the troubleshooting of MS Windows workstation operating system, MS Office and other common desktop applications; have very good knowledge of troubleshooting issues experienced by mobile users; have very good knowledge of troubleshooting modern communication means;be customer focussed and service oriented; have highly effective interpersonal skills in dealing with highly demanding users and under high workload; have strong team player skills to contribute to an atmosphere of mutual respect, personal accountability, and professional support; ITIL foundation certification. In addition to the above, it would be considered highly desirable if you are able to display; Certification covering the area of ICT User Support (ITIL Service Desk, Incident Response or Problem Practitioner; Microsoft Certified Desktop Support Technician); Broad knowledge of related Windows ICT technologies, such as Group Policy Objects, MS-AD, MS-Exchange, Antivirus, DNS, DHCP, networks; Broad knowledge of mobility solutions; Broad knowledge of VOIP technology; Knowledge of IT administration tools in general. Competency Required Working with People - Shows respect for the views and contributions of other team members; shows empathy; listens, supports and cares for others; consults others and shares information and expertise with them; builds team spirit and reconciles conflict; adapts to the team and fits in well; Applying Expertise and Technology - Applies specialist and detailed technical expertise; uses technology to achieve work objectives; develops job knowledge and expertise (theoretical and practical) through continual professional development; demonstrates an understanding of different organisational departments and functions; Delivering Results and Meeting Customer Expectations - Focuses on customer needs and satisfaction; sets high standards for quality and quantity; monitors and maintains quality and productivity; works in a systematic, methodical and orderly way; consistently achieves project goals; Coping with Pressures and Setbacks - Maintains a positive outlook at work; works productively in a pressurized environment; keeps emotions under control during difficult situations; handles criticism well and learns from it; balances the demands of a work life and a personal life; Achieving Personal Work Goals and Objectives - Accepts and tackles demanding goals with enthusiasm; works hard and puts in longer hours when it is necessary; seeks progression to roles of increased responsibility and influence; identifies own development needs and makes use of developmental or training opportunities. Travel Business travel to NATO and national (NATO and non-NATO) facilities as well as frequent travel between the NCI Agency offices. May be required to undertake duty travel to operational theatres inside and outside NATO boundaries. Language skills A thorough knowledge of one of the two NATO languages, both written and spoken, is essential and some knowledge of the other is desirable. NOTE: Most of the work of the NCI Agency is conducted in the English language. Contract NCI Agency normally offers contracts of employment of a definite duration, not exceeding three years. Contracts may be for less than three years as required to support short-term projects, meet uncertainty with respect to the business outlook, staff performance and other factors. Definite duration contracts may be extended for further periods. When extending contracts, the following is taken into consideration: Renewal is in the interest of the Agency. Staff member's desire to remain with the Agency. The financial situation provides sufficient funding for the post held. The skills, competencies and behaviours, potential and work experience of the staff, versus the requirements of the Agency's work and/or availability of funding. Staff member has served the Agency with performance to the required standard as defined by the Agency. Staff member's deployability to operational theatre. Serving civilian members of NATO will be offered a contract in accordance with the NATO Civilian Personnel Regulations. The first six months of definite duration contracts are a probationary period. During this period the staff member's work is assessed to ensure that he/she has the ability to carry out the duties of the post. At or before the end of the probationary period, the staff member will be notified in writing that the appointment is confirmed or terminated or, in exceptional cases, that the probationary period is extended. What do we offer? Excellent tax-free salary, including (where eligible) expatriation household and children's allowances and additional privileges for expatriate staff. Education allowance for children (where appropriate) and an excellent private health insurance scheme; Generous annual leave and home leave (if eligible). Retirement Pension Plan. To learn more about NCI Agency and our work, please visit our website.

https://nato.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=190736 Technician (Information Systems)-190736 Primary Location Italy-Grazzanise NATO Body Joint Force Command Naples Schedule Full-time Euro (EUR) Yearly Grade B.4 Description : LOCATION: NATO Second Signal Battalion (2NSB), Grazzanise, Italy DIVISION: Maintenance and Support Company TITLE: Technician (Information Systems) GRADE: B-4 SECURITY CLEARANCE: NATO S E C R E T 1. POST CONTEXT NATO Signal Battalion provides communication and information system facilities and services for deployed NATO headquarters. The maintenance and support company (M&SCoy), is responsible for technical support regarding the provisioning of Command & Control (C2) services (including IS Support to Functional Services), for electronic maintenance (level 2+) of deployable assets, for level 2 maintenance of Communication & Information Systems (CIS) and non-CIS equipment, as well as supply for the NATO Signal Battalion. M&SCoy is also responsible for management, receipt, dispatch and storage of CIS and non-CIS equipment to the Battalion and its deployed assets. The M&S Coy provides level 2 mechanical maintenance of CIS and non-CIS related auxiliary equipment and Office Module (OM) deployment and maintenance. The Technician (Information Systems) is responsible for level 2 maintenance of local area communications and information systems and services, on all NATO locations. (Deployed or PTL). He/She is responsible for technical support of deployable NCISG AIS assets. The Technician (Information Systems) reports to the Section Head, (Information Systems Administration). 2. DUTIES The Technician (Information Systems) assists System Engineer (IS) in technical support of all NSB assigned AIS assets. The Technician (Information Systems) assists the Systems Engineer (IS) to ensure that preparation, operation and maintenance of all AIS assets is kept at highest standards to allow rapid deployment. The Technician (Information Systems) assists in field-level maintenance of all equipment, assists at interoperability trials, and performs on-the-job training for newly assigned personnel. The Technician (Information Systems) supervises system deployment verifying overall integrity of all systems in full operation. The Technician (Information Systems) oversees military technicians in the system deployment, trouble-shooting, and day-to-day administration. The Technician (Information Systems) installs and monitors Office Module (OM) Components. Under routine circumstances, the job is performed in a typical office environment where the risk of injury is categorized as “none”. However, The Technician (Information Systems) may be required to undertake deployments in support of military operations and exercises, and/or short-term travel assignments, both within and outside of NATO boundaries. Such operational deployment may exceed 30 days in any period of 547 days, and may be on short notice. Acceptance of an employment contract linked to this post constitutes agreement to deploy in excess of 30 days, if required. 3. QUALIFICATIONS AND EXPERIENCE ESSENTIAL Higher Secondary education and intermediate vocational training which might lead to a formal qualification, with 2 years of post-related experience, or Secondary education and completed advanced vocational training leading to a professional qualification or professional accreditation, with 4 years of post-related experience. Experience, technical knowledge, and skills to successfully provide network maintenance and support services. Qualified cable installer. Knowledge and experience in the installation and maintenance of Office Module (OM) components. Must possess a class “B” driving license upon arrival, and obtain (and thereafter maintain) a full “C” and “E” (Heavy Goods with Towed Heavy Trailer) driving license within 60 days of arrival. Must have an English Standard Language Proficiency level of “functional” in Listening, Speaking, Reading and Writing (SLP 2222 based on NATO standards). DESIRABLE Previous experience within NATO Previous experience in a military deployed CIS environment. Full “C” and “E” (Heavy Goods with Towed Heavy Trailer) Drivers Licenses. 4. POSITION AND CANDIDATE PROFILE Personal attributes The incumbent must be self-reliant in resolving all technical matters regarding work and able to think clearly and calmly under pressure. The incumbent must possess the ability and experience to provide on-the-job training and the ability to assess technical situations and take appropriate action or recommend solutions. Managerial Responsibilities There is no first-line reporting responsibility Professional contacts Routinely interrelates within the NATO Signal Battalion, and interacts with the technicians in the Deployable CIS Modules (DCMs) Contribution to the objectives The incumbent plays a major role in ensuring the provision of information involving CIS communications, operations, and maintenance, which affects the NSB’s mission accomplishment both in a static peace headquarters and a deployed capacity. 6. CONTRACT The successful candidate will receive a three-year definite duration contract which may be followed by an indefinite duration contract. The basic entry-level monthly salary for a NATO Grade B-4 in Italy is Euro 3,605.34 which may be augmented by allowances based on the selected staff member’s eligibility, and which is subject to the withholding of approximately 20% for pension and medical insurance contributions. 7. INSTRUCTIONS TO APPLY: HQ JFC Naples uses NATO Talent Acquisition Platform. In order to apply for this vacancy, please visit the platform at: https://nato.taleo.net/careersection/2/jobsearch.ftl?lang=en, and search for vacancies within HQ JFC Naples with duty location Grazzanise, Italy. Note that once you created your profile, you will be able to use it to apply for other vacancies within NATO. Please note: Staff members are appointed to and hold posts on the establishment of a NATO body only on condition that: They are nationals of a NATO member country They are over 21 and under 60 years of age at the time of taking up their appointments. Appointments of definite duration may be offered to candidates of 60 years of age or more, provided that the expiry date of the contract is not later than the date at which the candidate attains the age of 65. ADDITIONAL INFORMATION: A NATO security clearance and approval of the candidate’s medical file by the NATO Medical Adviser are essential conditions for appointment to this post. Applicants are not required to possess a clearance at the time of applying, but they must be eligible for a clearance. HQ JFC Naples will take action to obtain the required security clearance from the successful candidates’ national authorities.

https://nato.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=190726 Job Description - Information Assurance (Accreditation) Officer (190726) Information Assurance (Accreditation) Officer-190726 Primary Location Belgium-Brussels NATO Body NATO International Staff (NATO IS) Schedule Full-time Salary (Pay Basis) : 5,467.45Euro (EUR) Monthly Grade A.2/A.3 Description : 1. SUMMARY The Information Assurance Officer is responsible to the Head IA&CD for all duties assigned to him/her. He/she is responsible to coordinate and support all BICES security accreditation activities, including BICES Element accreditation and interconnections accreditation with all the appropriate stakeholders especially the Nations and Organizations connected to BICES. He/She is responsible to contribute to the Communications and Information Systems (CIS) security aspects of the BICES Enterprise Architecture and the BICES Group Executive (BGX) Element Architecture, including verification aspects to change and configuration management. He/She is responsible within the IA&CD accreditation executive section for the Security aspects of the Enterprise Architecture Functional Team lead by the Enterprise Architect. When designated by the BICES Programme Management Board (BPMB), after being proposed by the Deputy Director, he/she will participate in IA-related Capability Development projects teams. 2. RESPONSIBILITIES OF THE POST The incumbent is responsible to carry out tasks in relation to: • documentation of technical, physical and personnel security aspects; • security assessments of computer network and application aspects; • support of the development of security policy and supporting documentation; • contribution to the BICES and BGX CIS security architecture; • verification of installation aspects of network and host equipment and of the update of the Configuration Management Data base especially from a security and accreditation perspective; • conduct and support of vulnerability assessment/auditing activities; • support of security inspection activities; • conduct and support of project management activities; • implementation of system security technology; • coordination of all BICES security accreditation activities; • support of security accreditation activities of the BGX Element; • maintaining of the Security Accreditation status of BICES and its interconnected systems; • maintaining of the BICES security accreditation documentation and correspondence; • maintaining of the BICES Information Assurance Library; • support and provision of information assurance training; • support of the preparation and conduct of the BICES Security Working Group (BSWG) and the BICES Security Accreditation Board (BSAB) meetings; • participation, when assigned by the BPMB, in the security-related aspects of identified projects for Capability Development (CAPDEV); and, • support of any urgent matters. Additionally, the incumbent will be required to: • represent the BGX at meetings of national, NATO or other international bodies as required; • represent the IA&CD Office in official meetings; and • liaise with national, NATO or other international bodies and individuals as required. 3. QUALIFICATIONS AND EXPERIENCE Essential • Minimum 3 years proven experience in Information Assurance activities. • University degree in information technology or engineering with a core area in information technology, or national/NATO IA expertise at officer level for more than 5 years. • Be familiar with: - NATO and/or national intelligence systems; - CIS project management techniques; and, - CIS design. • Ability to understand, assess and solve complex technical issues. • Proven ability to communicate effectively orally and in writing with good briefing skills. • Sound capacity to deal and negotiate with Nations and NATO stakeholders. • Knowledge of information management techniques. • Detailed knowledge of LAN and WAN communications, with the ability to define, design and implement communications infrastructures. • Detailed knowledge of router-based networks. • Detailed knowledge of firewall and guarding technologies. • Detailed knowledge of vulnerability assessment techniques. Desirable • Knowledge of NATO security policy and supporting directives. • Post graduate experience in computer engineering or information management systems, or equivalent combination of appropriate qualifications and experience. • Experience working in a multinational environment. • A working knowledge of NATO organisations and procedures. • Awareness of service management best practices/lTlL methodology and its implementation. • Experience in the Cyber Defence field. • Knowledge of BICES environment. • Knowledge on Security Risk Assessment methodologies and tools. 4. PERSONAL ATTRIBUTES • Personal qualities of tact, judgement and adaptability. A sense of diplomacy and propriety in order to work harmoniously with colleagues, both military and civilian, and more particularly from nations and from NATO. 5. PROFESSIONAL CONTACTS • Establish and maintain professional relations with appropriate officials, both military and civilian, within nations, NATO and other international organisations as required and in particular to be able to carry out the main duty of dealing with accreditation. 6. INTERRELATIONSHIPS • To supervise accreditation aspects in relation to a communications and information system as directed. • To give accreditation related guidance to BGX personnel involved in the operation and development of a communications and information systems. • To coordinate and give accreditation related guidance as necessary to the appropriate personnel of the BICES Community. • Ability to manage a team. 7. WORKING ENVIRONMENT • Normal office environment. • Working in fielded environments might be necessary for shorter periods. 8. TRAVEL REQUIREMENTS • Some travel is required. 9. LANGUAGE PROFICIENCY • Must be fluent orally and in writing in one of the official languages of the Organization; a working knowledge of the other is desirable (e.g. English SLP 4443 – Listening, Speaking, Reading and Writing). NOTE: The work, both oral and written in this post and in this organisation as a whole, is mainly conducted in English. 10. CONTRACT: The successful applicant will be offered a 3-year definite duration contract, which may be renewed for a further period of up to 5 years. The incumbent may also apply for conversion to an indefinite contract during the period of renewal and no later than one year before the end of contract. If the successful applicant is seconded from the national administration of one of NATO’s member States, a 3-year definite duration contract will be offered, which may be renewed for a further period of up to 5 years subject also to the agreement of the national authority concerned. The maximum period of service in the post as a seconded staff member is eight years. Serving staff will be offered a contract in accordance with the NATO Civilian Personnel Regulations. NOTE: Irrespective of previous qualifications and experience, candidates for twin-graded posts will be appointed at the lower grade. Advancement to the higher grade is not automatic, and will not normally take place during the first three years of service in the post. Under specific circumstances, serving staff members may be appointed directly to the higher grade, and a period of three years might be reduced by up to twenty four months for external candidates. These circumstances are described in the IS directive on twin-graded posts. 11. RECRUITMENT PROCESS: Please note that we can only accept applications from nationals of NATO member countries. Applications must be submitted using e-recruitment system, as applicable: For NATO civilian staff members only: please apply via the internal recruitment portal (for more information, please contact your local Civilian HR Manager); For all other applications: www.nato.int/recruitment Please note that at the time of the interviews, candidates will be asked to provide evidence of their education and professional experience as relevant for this vacancy. Appointment will be subject to receipt of a security clearance (provided by the national Authorities of the selected candidate) and approval of the candidate’s medical file by the NATO Medical Adviser. More information about the recruitment process and conditions of employment, can be found at our website (http://www.nato.int/cps/en/natolive/recruit-hq-e.htm) 12. ADDITIONAL INFORMATION: NATO as employer values diverse backgrounds and perspectives and is committed to recruiting and retaining a diverse and talented workforce. NATO welcomes applications of nationals from all Member States and strongly encourages women to apply. Building Integrity is a key element of NATO’s core tasks. As an employer, NATO values commitment to the principles of integrity, transparency and accountability in accordance with international norms and practices established for the defence and related security sector. Selected candidates are expected to be role models of integrity, and to promote good governance through ongoing efforts in their work. Due to the broad interest in NATO and the large number of potential candidates, telephone or e-mail enquiries cannot be dealt with. Applicants who are not successful in this competition may be offered an appointment to another post of a similar nature, albeit at the same or a lower grade, provided they meet the necessary requirements. The nature of this position may require the staff member at times to be called upon to travel for work and/or to work outside normal office hours. The organization offers several work-life policies including Teleworking and Flexible Working arrangements (Flexitime) subject to business requirements. Please note that the International Staff at NATO Headquarters in Brussels, Belgium is a non-smoking environment.

https://nato.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=190722 Engineer (CIS) - Team 1-190722 Primary Location Poland-Bydgoszcz NATO Body Joint Force Training Centre Schedule Full-time Salary (Pay Basis) : 16,099.86Polish Zloty (PLN) Monthly Grade A.2 Description : Due to the significant volume of recruitment being undertaken by Joint Force Training Centre (JFTC) the processing time for applications will take longer than normal. Once you have submitted your application please ensure that you have received a TALEO/NTAP acknowledgement email, which is your proof that your application has been submitted. After this you will be contacted in due course by our recruitment team with further information on the status of your application, but please note that this may not be for several weeks after the vacancy notice closes. If you are an experienced Communication and Information Systems Engineer, looking to join a dynamic team working in a multi-national environment, JFTC would be interested in hearing from you. Post Context The Joint Force Training Centre supports Warfare Development, contribute to concept development and maintenance of joint doctrine and standards while coordinating the integration of experimentation, capability development, and interoperability to improve NATO’s interoperability, capabilities, and operational effectiveness. The Training Division (TD) ensures the ability to deliver combined and joint training, both static and distributed as well as single- and multi-echelon, for tactical and operational level headquarters, staffs and forces over the full spectrum of NATO operations, from Pre-Deployment Training for current operations, Corps and Army level exercise at the Operational level and Joint Force Command Level Exercises. The Training Support Branch ensures availability of the JFTC technical platform in support of the JFTC Programme of Work (POW), to include communications and exercise support systems at JFTC and in support of the execution of static and distributed as well as single- and multi-echelon training, tests and experiments. The Command, Control, Communications and Computers (C4) Section is responsible for the overall Communication Information Systems (CIS) and Information Management (IM) support for static and distributed as well as single- and multi-echelon trainings and exercises. This includes planning the development, execution, and improvement of these systems in support of JFTC activities. The Engineer CIS as head of the C4 planning team is responsible for the overall Communication and Information Systems (CIS) and Information Management (IM) support for static and distributed as well as single- and multi-echelon trainings and exercises in accordance to JFTC POW. Reports to: Section Head (C4) Principal Duties: He/she will serves as OPR for management and supervision in all C4 related issues for exercise, training and testing events he is tasked for to be C4 OPR. In addition he is responsible for managing and planning of all CIS related issues to events their assigned to participate as Engineer CIS. Incumbent is the leader of all SME’s from JFTC CIS in coordination with military, civilians and supporting companies. The incumbent leads the C4 team in all technical related issues and supporting the Exercise Concept and Specification Development, Exercise Planning, Product Development and Exercise Delivery in accordance with Bi-SC 075-003, which includes the following tasks: a. Provide expertise in the area of design and analysis of CIS architectures, equipment, and system technical specifications to meet JFTC requirements. Provides technical solution proposals for the development of new or replacement CIS architecture. b. Ensure and supervise the inventory and configuration control of assigned communications, network infrastructure and related applications and data. c. Manage, plan and supervise the maintenance for the network infrastructure and related applications and systems. d. Leads engagements with relevant NATO bodies (ACT, NCIA, NCISG) on matter relating to support on network and application system issues which affect the operation and maintenance of multiple CIS environments, including experimentation, staging, and production networks. e. Design, plan, manage and supervise the implementation of network designs to allow for training, exercises, or experimentation at multiple security classification levels. f. Provide asset management and quality control of equipment required for the operation of multiple network infrastructures, including experimentation, staging, and production networks. g. Provides design and implementation of network monitoring tools, applications, and displays. Interprets and reacts to network monitoring alerts. h. Leads the negotiation of technical details of required hardware maintenance or support contracts with external agencies or industry. i. Review implementation activities and inspects installations to monitor progress and ensures adherence to contractual CIS technical specifications. j. Provides engineering evaluations and recommendations in the CIS design of existing communications and network equipment, and provides advice and assistance to resolve technical problems related operational and systems integration requirements. k. Prepares written technical documentation for JFTC staff and training audience throughout the planning and implementation of CIS initiatives. l. Represent the C4 section on appropriate committee, panels and working groups. m. Provides technical training and expertise on commercial and NATO-specific applications to exercise control staff and training audience as required. n. Participates in training and experimentation events, in accordance with the JFC Commander’s guidance, to include participation with higher and adjacent headquarters. Plan, manage and supervise the provisioning of test-bed platforms and networks in support of experimentation network services Essential Qualifications 1. University Degree in Information or Telecommunication Technology and 2 years function related experience or Higher Secondary Education and completed advanced vocational training leading to a professional qualification or professional accreditation with 4 years post related experience. 2. General experience in all lifecycle aspects of Information Systems aimed at achieving effective system development and deployment. Sound technical knowledge on wide area networks and local area networks. 3. Ability to lead, manage and supervise as leadership skills in team leadership and building. 4. At least 5 years of experience in the development and use of Information Technologies (servers, routers, switches, web technologies, encryption equipment, etc.). This must include the range of activities involved in planning, organizing, directing, coordinating, controlling, and evaluating the use of staff, funding, materials, and facilities to accomplish assigned functions and tasks. 5. Extensive knowledge and experience in LINUX or other relevant operating system administration and engineering. 6. Extensive knowledge and experience in distributed Information Systems as they are applied to modern information management and Command and Control Information Systems. 7. Detailed knowledge of architectural design as applied to computer systems. 8. Experience in developing technical policy level documents; in CIS and in configuration management. 9. Experience in implementing CIS security criteria and associated applications, assessing the effectiveness of security software, resolving problems. 10. Experience in C4 architecture to include command and control information systems, data distribution, and personal computers. 11. 3-5 years experience (depending on educational background/degrees) in the management of civilian and military technical, research and development, experimentation and implementation engineering teams. 12. 3-5 years experience (depending on educational background/degrees) in management and technical leadership of engineering projects in the areas of requirements specifications, architectural design, development, implementation, test and evaluation. 13. Ability to work in team environments (both as a contributor and a leader). 14. Excellent analytical, problem solving and verbal and written communication skills. Language English - SLP 3333 - (Listening, Speaking, Reading and Writing) NOTE: The work both oral and written in this post and in this Headquarters as a whole is conducted mainly in English. Desirable Qualifications Professional Experience 1. Current knowledge of emerging IS equipment/ technologies. 2. Knowledge of NATO information systems, functional applications, and networks 3. Strong knowledge of CIS technology advances 4. Strong knowledge of NATO-specific functional systems and networks 5. Knowledge of military functions, units, systems, and modes of operation at the tactical and operational level of warfare. 6. Previous relevant experience in an international organization, preferably NATO. 7. Member of a professional body or institution. Education/Training 1. Post-graduate diploma or certifications in CIS-related disciplines. 2. Advanced commercial certifications, such as Microsoft Certified Systems Engineer (MCSE), Cisco Certified Network Administrator (CCNA), Certified Information Systems Security Professional (CISSP), or similar level in related fields. 3. Formal Project Management certification at foundation level (e.g. PMP or PRINCE2). 4. Formal ITIL certification at foundation level. • (Not in ACT Catalog) - NATO CIS ORIENTATION OFFICER (CII-CS-1-101) provided by NATO - Communications and Information Systems School (NCISS) • NATO Staff Officer Orientation Course (ETE-IT-2834) provided by NATO - School Oberammergau (NSO) Attributes/Competencies Personal Attributes: Based upon general NATO rules, using own professional experience and with minimal supervision, required to track and evaluate communications projects to ensure successful implementation. Is required to follow and interpret technical and procedural guidance contained in NATO STANAGs, ACO, and JFTC directives. Good inter-personal and communication skills. Good health, maturity, poise, tactfulness, firmness, and persuasion. Considerable professional judgement is required to make decisions on technical matters within the general framework of available procedural guidance. Must be able to travel regularly on temporary duty. Must be capable of maintaining a high workload, and accomplishing task and projects under deadlines. Managerial Responsibilities: There is no first line reporting responsibilities. However the incumbent might manages project teams which include military and civilian staff members from different organizations as well as contracted resources. - The incumbent acts as a C4/CIS expert and provides leadership, task, and advice on this function to other JFTC staff and management and to the Training Audience. He/she chairs project and planning meetings. Executes project management duties for assigned CIS projects; ensuring that projects are completed on time and within the budget. Professional Contacts: Frequent working level contacts with NCIA, NCISG, ACT, JWC and other agencies dealing with CIS assets used by JFTC. Represents JFTC position and requirements at meetings and conferences. Routinely interacts with commercial communications and information system companies. Contribution To Objectives: This post contributes significantly to the timely and efficient execution of JFTC CIS projects and the quality of training at JFTC. In addition, this post contributes significantly, in a controlled and professional manner, to the introduction of emerging technologies that are incorporated into the JFTC. Supervisory Responsibilities: Dependent on requirements may be required to direct and supervise the work priorities of an ad-hoc or permanent team within the functional area. There are no reporting responsibilities. Work Environment He/she will be required to work in a normal NATO office environment. Contract The post will be available from 1 October 2019. Serving NATO International Civilian staff will be offered a contract in accordance with the NATO Civilian Personnel Regulations. Newly recruited staff will be offered a three year definite duration contract. Notes for candidates The candidature of NATO redundant staff at grade A-2 will be considered with priority. Applicants who are not successful in this competition may be offered an appointment to another post of a similar nature, albeit at the same or a lower grade, provided they meet the necessary requirements. Notes for NATO Civilian Human Resources Managers If you have qualified redundant staff at grade A-2, please advise the JFTC Civilian Human Resources Manager no later than the closing date. For any queries, please contact the JFTC Recruitment Team at: [email protected]

https://nato.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=190579 Engineer (IT)-190579 Primary Location Netherlands-The Hague NATO Body NATO Communications and Information Agency (NCI Agency) Schedule Full-time Salary (Pay Basis) : 5,781.30Euro (EUR) Monthly Grade A.2 Description : We are the NATO's IT Agency serving 29 nations by defending its networks, and providing real life support to its operations and missions. We are working around the clock safeguarding the freedom and security of nearly 1 billion citizens. Do you have recent practical, hands-on experience in the design and implementation of Web and Portal technology in modern information systems? Do you experience with implementation of web and portal based solutions based on cloud services? If the answer is yes, this position is ideal for you. The NCI Agency is currently seeking an Engineer (IT) to design and develop Enterprise Portal and Web services and Federated Identity and Access Management solutions for web based portal and core enterprise services. Role Responsibilities The Core Enterprise Services (CES) Service Line is responsible to the customer for planning and executing all life cycle management activities for identified areas of responsibility. CES provides generic, domain independent, technical functionality that enables and facilitates the operation and use of Information Technology (IT) resources, independent of issues concerning communications, Information Assurance (IA) and Service Management and Control (SMC). Services include communication and collaboration, web and information services, infrastructure storage and processing, infrastructure networking, composition and mediation, and managed desktop and end user device services. Services are provided throughout the entire life cycle for both internal and external customers. The Engineering, Scientific and Exercises Centre (ESXC) is responsible for the architecture, design, engineering and integration of Core Enterprise Services for NATO’s static and deployable C3 capabilities to ensure core services interoperability within the Alliance and within coalition operations and to ensure NATO’s applications are reliably supported using the Infrastructure as a Service (IaaS) and Platform as a Service (PaaS) paradigms with state-of-the-art Datacentre technologies. Within the ESXC the Engineer will perform a lead role in architecting, analysing, designing CES concepts and services in the areas of Information and Knowledge Management (IM/KM), Data Management and CES interoperability standards. Under the direction of the Head, ESXC, you will perform duties such as the following: Design and development of Enterprise Portal and Web services; Design and development of federated Identity and Access Management solutions for web based, portal can core enterprise services; Implement web based applications utilising Service Oriented Architecture standards, and protocols; Advise customers of SOA and Identity Management platforms on best practises for use; Contribute to standardisation activities within NATO and associated bodies; Analyse and Implement Cloud technologies and services (IaaS, PaaS and SaaS); Design, implement and deploy core services for static and deployed CIS operations, and exercises including core services over disadvantaged networks; Deputize for higher grade staff, if required; Performs other duties as may be required. Person Specification Qualifications Required You will be required to have Master of Science (MSc) degree at a nationally recognised/certified university in an information systems related scientific or engineering discipline, with at least 2 years relevant experience; or a Bachelor of Science (BSc) degree at a nationally recognised/certified university in a related discipline, with at least 4 years post related experience. Exceptionally, the lack of a university degree may be compensated by the demonstration of a candidate’s particular abilities or experience that are of interest to the NCI Agency; namely, at least 10 years of extensive and progressive experience in the duties related to the functions of this post. Experience Required In addition to at least 2 years’ relevant experience, you will need to demonstrate extensive knowledge and recent experience in: Design and implementation of Web and Portal technology in modern information systems, including; Software development using scripting and/or programming languages including Java/J2EE, .NET, Perl, Python, JSP or similar; Developing web user interfaces using HTML 5, Java Script, CSS and AJAX technologies; Applying Service Oriented Architecture. Design and implementation of Content Management Systems and Document Management Systems (such as Microsoft Share Point, Liferay, Drupal or Joomla) as designer; Implementing Directory, Identity and Access Management in an Enterprise environment, including; Implementing ‘single sign on’ in heterogeneous environments (with SAML and OAuth technology). Experience with implementation of web and portal based solutions based on cloud services; Development of application services utilising concepts such as DEVOPS, SCRUM, and Containerisation. You must demonstrate the ability to communicate effectively orally and in writing with good briefing skills. It is considered highly desirable if you can demonstrate: Knowledge of Modern information systems technology trends and commercial off-the-shelf products; Security related to Service Oriented Architectures, including, but not limited to PKI, WS-Security, SAML, digital signature, and encryption algorithms; Experience of working in a service provisioning organization; Engineering application solutions for providing services to mobile client devices; Interoperability/internetworking concepts and models; Engineering, integration of IT infrastructure components (e.g. servers, storage, networking); Experience and/or professional certification in the implementation and administration of COTS products such as MS SQL Server, MS SharePoint, MS Active Directory and Prior experience of working in an international environment comprising both military and civilian elements; Knowledge of NATO responsibilities and organization, including ACO and ACT. Competencies Required Persuading and Influencing - Gains clear agreement and commitment from others by persuading, convincing and negotiating; makes effective use of political processes to influence and persuade others; promotes ideas on behalf of oneself or others; makes a strong personal impact on others; takes care to manage one’s impression on others. Presenting and Communicating Information - Speaks fluently; expresses opinions, information and key points of an argument clearly; makes presentations and undertakes public speaking with skill and confidence; responds quickly to the needs of an audience and to their reactions and feedback; projects credibility. Writing and Reporting - Writes convincingly; writes clearly, succinctly and correctly; avoids the unnecessary use of jargon or complicated language; writes in a well-structured and logical way; structures information to meet the needs and understanding of the intended audience. Applying Expertise and Technology - Applies specialist and detailed technical expertise; uses technology to achieve work objectives; develops job knowledge and expertise (theoretical and practical) through continual professional development; demonstrates an understanding of different organisational departments and functions. Analysing - Analyses numerical data and all other sources of information, to break them into component parts, patterns and relationships; probes for further information or greater understanding of a problem; makes rational judgements from the available information and analysis; demonstrates an understanding of how one issue may be a part of a much larger system. Planning and Organising - Sets clearly defined objectives; plans activities and projects well in advance and takes account of possible changing circumstances; identifies and organises resources needed to accomplish tasks; manages time effectively; monitors performance against deadlines and milestones. Achieving Personal Work Goals and Objectives - Accepts and tackles demanding goals with enthusiasm; works hard and puts in longer hours when it is necessary; seeks progression to roles of increased responsibility and influence; identifies own development needs and makes use of developmental or training opportunities. . Language Skills Most of the work of the NCI Agency is conducted in the English language, and therefore a thorough knowledge of English, both written and spoken, is essential and some knowledge of French is desirable. Travel Business travel to NATO and national (NATO and non-NATO) facilities as well as frequent travel between the NCI AGENCY offices; May be required to undertake duty travel to operational theatres inside and outside NATO boundaries. Contract NCI Agency normally offers contracts of employment of a definite duration, not exceeding three years. Contracts may be for less than three years as required to support short-term projects, meet uncertainty with respect to the business outlook, staff performance and other factors. Definite duration contracts may be extended for further periods. When extending contracts, the following is taken into consideration: Renewal is in the interest of the Agency. Staff member's desire to remain with the Agency. The financial situation provides sufficient funding for the post held. The skills, competencies and behaviours, potential and work experience of the staff, versus the requirements of the Agency's work and/or availability of funding. Staff member has served the Agency with performance to the required standard as defined by the Agency, Staff member's deployability to operational theatre. Serving civilian members of NATO will be offered a contract in accordance with the NATO Civilian Personnel Regulations. The first six months of definite duration contracts are a probationary period. During this period the staff member's work is assessed to ensure that he/she has the ability to carry out the duties of the post. At or before the end of the probationary period, the staff member will be notified in writing that the appointment is confirmed or terminated or, in exceptional cases, that the probationary period is extended. What do we offer? Excellent tax-free salary, including (where eligible) expatriation household and children's allowances and additional privileges for expatriate staff. Education allowance for children (where appropriate) and an excellent private health insurance scheme. Generous annual leave and home leave (if eligible). Retirement Pension Plan. To learn more about NCI Agency and our work, please visit our website. Please note that due to the Agency’s transition into a new structure in the near future, this post may be subject to transfer to one of our other locations, as well as to a change of reporting lines. The final decision will be made at the time of a firm offer. The Agency’s recruitment team advises you that due to the large volume of applications it receives the screening process may take up to 2 months after closing date. We appreciate your patience.

https://nato.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=190705 Job Description - Engineer (Architecture Data & Tools Manager) (190705) Engineer (Architecture Data & Tools Manager)-190705 Primary Location Netherlands-The Hague NATO Body NATO Communications and Information Agency (NCI Agency) Schedule Full-time Salary (Pay Basis) : 5,781.30Euro (EUR) Monthly Grade A.2 Description : This is a position within the NATO Communications and Information Agency (NCI Agency), an organization of the North Atlantic Treaty Organization (NATO). The NCI Agency is made up of teams of dedicated people from 29 different nations who are technology experts in their chosen fields. Our collective role is to help protect the lives of 1 billion people and contribute to maintaining world peace. The NCI Agency is looking for a talented Engineer (Architecture Data & Tools Manager) The Directorate Air Missile Defence Command & Control (AMDC2) ensures the harmonized planning, implementation, deployment evolution and support of the Air Command and Control System (ACCS) and other Air Command & Control (AirC2) and Ballistic Missile Defence (BMD) assigned programmes, in a way that satisfies the operational requirements and minimizes the military risk, taking into account the NATO political, economic and schedule requirements and using the most suitable industrial and technological solutions. The Directorate of AMDC2 is the procurement and implementation body of the NCI Agency, charged with the effective planning, execution, delivery into Service, evolution and through-life logistic support of NATO’s AirC2 / BMD systems and assigned national AirC2 systems. Systems Engineering Branch (SEB) is responsible for the direction and management of the activities related to the SoS architecture and requirements for the BMD programme. The development and maintenance of the Architecture Definition Document (ADD), the Architecture Requirements Specification (ARS) and of the Interface Control/Definition Documents (ICD/IDDs) for the interfaces between the various systems in the BMD SoS Architecture and for the BMD capability at the SoS level. SEB also ensures that the verification and validation of the documented requirements is adequately considered and supported. Role Responsibilities Under the direction of Chief SEB, you will perform the following duties: Design, document and maintain logical models to capture the information required to describe the enterprise architecture; Implement the models in the different tools to form a consistent integrated architecture repository; Migrate, link and merge data across different tools; Design and implement complex queries across the tools to support the production and the exploitation of the information in the architecture; Design, implement and maintain complex visual and tabular reports based on the data contained in the toolset; Design, implement and maintain dedicated front-ends to facilitate data capture; Maintain concurrent configuration control over the evolution of the architecture’ Perform system administration duties to ensure the toolset’s availability, integrity and confidentiality; Design and document engineering processes that are consistent with and that exploit the integrated toolset’ Support internal and external technical reviews with stakeholders (e.g. Nations); Perform any other duties as required. Person Specification We are looking for candidates with a Master of Science (MSc) degree or a Bachelor of Science (BSc) degree in electrical engineering, physics, operations research, computer science or other relevant scientific or engineering discipline at a nationally recognised/certified University or exceptionally, the lack of a degree may be compensated by a lower academic qualification combined with the demonstration of particular abilities or experience of relevance to this post, such as programme management qualifications and experience, or with a military experience in the related subject with at least 10 years post related experience. Experience Required In addition to and 2 years’ experience (Master’s degree) or 4 years’ experience (Bachelor’s Degree) in the duties related to the function of the post, we also require the following: A minimum of 2 years of experience in data modelling and in developing and maintaining the data structures for enterprise architectures; Extensive experience in using common enterprise architecture and requirements management tools such as System Architect, DOORS, Troux, Enterprise Architect; Knowledge of database design, management, administration and exploitation; Extensive knowledge of the MS Office suite, its support for automation (e.g. VBA, Visio shapesheets) and its use in an enterprise environment; Knowledge of architectural frameworks such as TOGAF and modelling frameworks such as NAF, DoDAF and ArchiMate; Experience in web design over MS SharePoint, including server and client side scripting; Experience in data mining, business intelligence and data visualization; Knowledge in the development and maintenance of a system of systems architecture, and in requirements specification/management processes and tools. The following will be considered as an advantage Knowledge of NATO or National air and missile defence operational aspects. Knowledge of Static and Deployable Communications Networks; Knowledge of System of Systems Cyber Security and Safety Knowledge of Service Oriented Architecture and Web Services related standards Knowledge of the ACCS, Bi-SC AIS, NATO General Purpose Communications Systems (NGCS) and their requirements formulation and implementation processes; Prior experience of working in an international environment comprising both military and civilian elements Knowledge of NATO responsibilities and organization, including ACO and ACT. Competencies Required We are looking for a person who demonstrates the following behavioural competencies: Presenting and Communicating Information - Speaks fluently; expresses opinions, information and key points of an argument clearly; makes presentations and undertakes public speaking with skill and confidence; responds quickly to the needs of an audience and to their reactions and feedback; projects credibility. Writing and Reporting - Writes convincingly; writes clearly, succinctly and correctly; avoids the unnecessary use of jargon or complicated language; writes in a well-structured and logical way; structures information to meet the needs and understanding of the intended audience. Applying Expertise and Technology - Applies specialist and detailed technical expertise; uses technology to achieve work objectives; develops job knowledge and expertise (theoretical and practical) through continual professional development; demonstrates an understanding of different organisational departments and functions. Planning - Accurately scopes out length and difficulty of tasks and projects; sets objectives and goals; breaks down work into the process steps; develops schedules and task/people assignments; anticipates and adjusts for problems and roadblocks; measures performance against goals; evaluates results. Following Instructions and Procedures - Appropriately follows instructions from others without unnecessarily challenging authority; follows procedures and policies; keeps to schedules; arrives punctually for work and meetings; demonstrates commitment to the organisation; complies with legal obligations and safety requirements of the role. Achieving Personal Work Goals and Objectives - Accepts and tackles demanding goals with enthusiasm; works hard and puts in longer hours when it is necessary; seeks progression to roles of increased responsibility and influence; identifies own development needs and makes use of developmental or training opportunities. Travel Business travel to NATO and national (NATO and non-NATO) facilities as well as frequent travel between the NCI Agency offices; May be required to undertake duty travel to operational theatres inside and outside NATO boundaries. Language Skills A thorough knowledge of one of the two NATO languages, both written and spoken, is essential and some knowledge of the other is desirable. NOTE: Most of the work of the NCI Agency is conducted in the English language. Contract NCI Agency normally offers contracts of employment of a definite duration, not exceeding three years. Contracts may be for less than three years as required to support short-term projects, meet uncertainty with respect to the business outlook, staff performance and other factors. Definite duration contracts may be extended for further periods. When extending contracts, the following is taken into consideration: Renewal is in the interest of the Agency. Staff member's desire to remain with the Agency. The financial situation provides sufficient funding for the post held. The skills, competencies and behaviours, potential and work experience of the staff, versus the requirements of the Agency's work and/or availability of funding. Staff member has served the Agency with performance to the required standard as defined by the Agency, Staff member's deployability to operational theatre. Serving civilian members of NATO will be offered a contract in accordance with the NATO Civilian Personnel Regulations. The first six months of definite duration contracts are a probationary period. During this period the staff member's work is assessed to ensure that he/she has the ability to carry out the duties of the post. At or before the end of the probationary period, the staff member will be notified in writing that the appointment is confirmed or terminated or, in exceptional cases, that the probationary period is extended. What do we offer? Excellent tax-free salary, including (where eligible) expatriation household and children's allowances and additional privileges for expatriate staff. Education allowance for children (where appropriate) and an excellent private health insurance scheme; Generous annual leave and home leave (if eligible). Retirement Pension Plan. To learn more about NCI Agency and our work, please visit our website. Please note: Due to the Agency’s transition into a new structure in the near future, this post may be subject to transfer to one of our other locations, as well as to a change of reporting lines. The final decision will be made at the time of a firm offer. The Agency’s recruitment team advises you that due to the large volume of applications it receives the screening process may take up to 2 months. We appreciate your patience.

https://nato.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=190520 Principal Technician (Systems, CIS Security)-190520 Primary Location Belgium-Mons NATO Body NATO Communications and Information Agency (NCI Agency) Schedule Full-time Salary (Pay Basis) : 4,379.27Euro (EUR) Monthly Grade B.5 Description : We are the NATO's IT Agency serving 29 nations by defending its networks, and providing real life support to its operations and missions. We are working around the clock safeguarding the freedom and security of nearly 1 billion citizens. The NCI Agency is currently seeking a talented Principal Technician (Systems, CIS Security) to assists with provision of information security oversight of all CES Managed CIS and networks within the Agency, both for internal operations and for the Agency’s customer-funded Networks, Programme of Work, and ensures adequate level of systems/data protection in accordance with NATO Security policies and directives. If you think that you have the relevant skills and experience, as well as the relevant academic background that match the requirements of the position, and if you would like to work as a part of multinational team in a challenging environment, we would like to hear from you. Role Responsibilities This is a position within the NATO Communications and Information Agency (NCI Agency), an organization of the North Atlantic Treaty Organization (NATO). The NCIA has been established with a view to meeting to the best advantage the collective requirements of some or all NATO nations in the fields of capability delivery and service provision related to Consultation, Command & Control as well as Communications, Information and Cyber Defence functions, thereby also facilitating the integration of Intelligence, Surveillance, Reconnaissance, Target Acquisition functions and their associated information exchange. Core Enterprise Services (CES) are accountable for planning and executing the full lifecycle management activities (design, transition and operations) for the identified area of responsibility. CES provides generic, domain independent, technical functionality that enables and facilitates the operation and use of Information Technology resources. CES services (including: subject matter expertise; software engineering; acquisition; operations and maintenance; and, disposal) are provided in the following technical areas: communication and collaboration, web and information services, infrastructure storage and processing, infrastructure networking, composition and mediation, and managed desktop and end user device services. Services are provided throughout the lifecycle to both internal and external customers. Under the direction of Head, CES CIS Security Office you will perform duties such as the following: Supports Head, CES CIS Security Office in producing security accreditation paperwork; Monitors correct handling of Electronic Storage Media through ePO and CMDB, and follows up on incidents; Assists Head, CES CIS Security office in conducting remediation activities; Provides expert knowledge and skills to maintain integrity of NCI Agency’s operational business networks, ensuring secure operations in a globally networked and highly mobile environment; Responsible for implementing adequate level of information security posture to CES systems; Process equipment, ancillary and software requests in order to balance operational need and operational security; Assists with provision of information security oversight of all CES Managed CIS and networks within the Agency, both for internal operations and for the Agency’s customer-funded Networks, Programme of Work, and ensures adequate level of systems/data protection in accordance with NATO Security policies and directives; Coordinates with systems and network administrators in support of security architecture requirements; Produces reporting on security-related Key Performance Indicators, to ensure full visibility of overall NCIA Information Security posture as a part of the CSSL service delivery and cyber hygiene programmes; Conducts NCIRC Tier 3-level internal vulnerability assessment testing on CES systems, and provides associated internal reporting to CSSL and Service Owners; Plan, deploy, and configure a variety of hardware, software, and security products; Provide feedback, advice and guidance to CSSL and senior CES management in areas of enterprise architecture, NATO security accreditation activities, procurement, as well as training and awareness programmes for CES personnel; Delivers CIS Security awareness presentations; Deputize for higher grade staff, if required; Performs other duties as may be required. Person Specification Qualifications Required You need to hold a vocational training at a higher level in a relevant technical discipline, or equivalent combination of qualifications and experience, with a minimum of 8 years post-related experience. Experience Required In addition to at least 8 years of relevant experience, you will be required to prove: Extensive experience with system security, security architecture, network security, risk management, vulnerability assessment and incident handling; Extensive working experience with CIS security implementation with respect to: network technologies, Firewalls, Virtual Private Networks, Intrusion Detection and Forensic Appliances; Experience with WLAN technologies and endpoint security of mobile devices, such as: Laptops, IOS, tablets and smartphones. It is considered desirable for you to have: Vulnerability assessment team member/leader; Good knowledge and working experience of Public Key Infrastructure; Knowledge of SCADA systems and experience in SCADA vulnerability assessments; Good knowledge and working experience of Microsoft Windows Operating Systems (Server 2012/2016 Windows7/Windows10); Excellent knowledge of, and experience in using common security tools Nessus, NMAP, ePO, etc; Knowledge of common MS and Linux updating and patching systems; Knowledge of common IT security frameworks and governance models; Knowledge of CVSS V2 and V3; Prior experience of working in an international environment comprising both military and civilian elements; Knowledge of NATO responsibilities and organization, including ACO and ACT. Competencies Required Writing and Reporting - Writes convincingly; writes clearly, succinctly and correctly; avoids the unnecessary use of jargon or complicated language; writes in a well-structured and logical way; structures information to meet the needs and understanding of the intended audience. Following Instructions and Procedures - Appropriately follows instructions from others without unnecessarily challenging authority; follows procedures and policies; keeps to schedules; arrives punctually for work and meetings; demonstrates commitment to the organisation; complies with legal obligations and safety requirements of the role. Working with People - Shows respect for the views and contributions of other team members; shows empathy; listens, supports and cares for others; consults others and shares information and expertise with them; builds team spirit and reconciles conflict; adapts to the team and fits in well. Applying Expertise and Technology - Applies specialist and detailed technical expertise; uses technology to achieve work objectives; develops job knowledge and expertise (theoretical and practical) through continual professional development; demonstrates an understanding of different organisational departments and functions. Language Skills Most of the work of the NCI Agency is conducted in the English language, and therefore a thorough knowledge of English, both written and spoken, is essential and some knowledge of French is desirable. Travel Business travel to NATO and national (NATO and non-NATO) facilities as well as frequent travel between the NCI Agency offices. May be required to undertake duty travel to operational theatres inside and outside NATO boundaries. Contract NCI Agency normally offers contracts of employment of a definite duration, not exceeding three years. Contracts may be for less than three years as required to support short-term projects, meet uncertainty with respect to the business outlook, staff performance and other factors. Definite duration contracts may be extended for further periods. When extending contracts, the following is taken into consideration: Renewal is in the interest of the Agency. Staff member's desire to remain with the Agency. The financial situation provides sufficient funding for the post held. The skills, competencies and behaviours, potential and work experience of the staff, versus the requirements of the Agency's work and/or availability of funding. Staff member has served the Agency with performance to the required standard as defined by the Agency. Staff member's deployability to operational theatre. Serving civilian members of NATO will be offered a contract in accordance with the NATO Civilian Personnel Regulations. The first six months of definite duration contracts are a probationary period. During this period the staff member's work is assessed to ensure that he/she has the ability to carry out the duties of the post. At or before the end of the probationary period, the staff member will be notified in writing that the appointment is confirmed or terminated or, in exceptional cases, that the probationary period is extended. What do we offer? Excellent tax-free salary, including (where eligible) expatriation household and children's allowances and additional privileges for expatriate staff. Education allowance for children (where appropriate) and an excellent private health insurance scheme. Generous annual leave and home leave (if eligible). Retirement Pension Plan. To learn more about NCI Agency and our work, please visit our website. Please note that due to the Agency’s transition into a new structure in the near future, this post may be subject to transfer to one of our other locations, as well as to a change of reporting lines. The final decision will be made at the time of a firm offer. The Agency’s recruitment team advises you that due to the large volume of applications it receives the screening process may take up to 2 months after closing date. We appreciate your patience.

https://nato.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=190595 Principal Technician (Test, Verification and Validation)-190595 Primary Location Belgium-Mons NATO Body NATO Communications and Information Agency (NCI Agency) Schedule Full-time Salary (Pay Basis) : 4,379.27Euro (EUR) Monthly Grade B.5 Description : NATO offers you more than a job. It gives you a mission: building peace and security for one billion people in Europe and North America. The NATO Communications & Information Agency is leading NATO’s Digital Endeavour. We are NATO’s technology and cyber leaders, helping NATO Nations to communicate and work together in smarter ways. Our work is challenging and meaningful, and you will develop and apply your expertise as part of a dynamic international team of civilian and military professionals. Come and be part of the most successful alliance in history. This is a position within the NATO Communications and Information Agency (NCIA), an organization of the North Atlantic Treaty Organization (NATO). The NCIA has been established with a view to meeting to the best advantage the collective requirements of some or all NATO nations in the fields of capability delivery and service provision related to Consultation, Command & Control as well as Communications, Information and Cyber Defense functions, thereby also facilitating the integration of Intelligence, Surveillance, Reconnaissance, Target Acquisition functions and their associated information exchange. We are looking for a talented Principal Technician (Test, Verification and Validation) who will be working within the IV&V system administration team with focus on DevOps as well as automated deployment of the IV&V reference environments. This is an ideal position for system administrator who has a passion for automation, scripting and coding. The Independent Verification and Validation (IV&V) service line is responsible for the agency-wide governance of all verification and validation aspects across the full service and capability life-cycle; and, for the provision of IV&V services and facilities to support other service lines and programme offices in IV&V-related activities such as quality and change management. The IV&V service line supports other agency service lines with independent verification (executed on service line facilities or a common NCI Agency facility) and validation on IV&V facilities. The Independent Verification and Validation, Test and Evaluation section is responsible for the testing of all projects, services, exercises and interoperability events. It also provides additional system administration services, in conjunction with the facilities section, in support of test and reference environments. Role Responsibilities Under the line direction of the Section Head TV&V Facilities and for services Service Delivery Manager; you will perform testing in support of projects, services, exercises and interoperability events by: Reviewing contractor produced test plans, test cases and test reports; Supporting project, services and event stakeholders in the preparation leading up to a test event; Participating in unit, system and integration testing for internal projects; Reviewing or witnessing unit, system and integration test results for external projects; Filling the role of IV&V Engineer in projects and other events by assisting with event preparations, witnessing dry-runs and witnessing formal events to confirm requirements compliance and defect status; Performing testing in support of change management and RFC evaluation; Producing test plans, test cases and test reports as required; Providing recommendations to TVV Managers, line management, Service Delivery Managers and change managers regarding project, services, exercise and RFC TVV; Assisting NATO Quality Assurance Representatives in the production of Quality Assurance reports; Designing, configuring and developing test and test management tools; Operate and maintain, as required, various reference, service infrastructures and community-of-interest environments used by the IV&V Service Line and its customers by: Configuring these environments in preparation for test events; Ensuring the environment is patched and updated as required; Acting as alternate for operating, maintaining and custodial functions for crypto equipment; Performing the necessary backup and restore activities; Operating and maintaining test management tools used in conjunction with the reference environments; Ensuring proper change and configuration management practices are put in place for these environments; Ensuring that environments comply with NATO security requirements; Ensuring that reference environments replicate production environments to ensure that test activities are conducted in a suitable environment; Providing monthly management reporting regarding the status and availability of the reference environments; Further on you will: Execute the duties of a service delivery provider, when required; Provide recommendations to IV&V SL Managers regarding improvements/lessons-learned as they apply to test events and reference environments practices; Maintain the necessary documentation and audit trail of all activities conducted; Contribute to NATO and the Agency’s IV&V strategy, policies and plans, and execution; Participate in the design, evaluation and procurement, implementation and operation for Reference, Service infrastructures and Testing Services equipment and facilities; Ensure that the test management tools used for IVV requests, RFC tracking, project, service tracking, exercise/interoperability tracking are used consistent with the SL Directions and process/procedural guidance; Assist with the recruitment of staff for the IV&V Service Line as required; Deputize for higher grade staff, if required; Perform other duties as may be required. Person Specification Qualifications Required Vocational training at a higher level in a relevant discipline (such as Electronics Engineering or Information Systems), or equivalent combination of qualifications and experience – with a minimum 8 years’ of relevant experience; Experience Required Experience as a tester or independent verification and validation engineer, during all phases of the project lifecycle; Experience using ITIL v3; Knowledge of ISTQB foundation principles; Windows and Linux/Unix: - Systems administration experience; - Testing experience. Experience using, supporting designing, operating, maintaining and testing virtualized environments; Experience using, supporting designing, operating, maintaining and testing LANs and WANs; Experience as a tester or independent verification and validation engineer, during all phases of the project lifecycle; Knowledge of software/system/service life cycle management; Working-level knowledge of MS-Office, Project, Visio and SharePoint. The following will be considered as an advantage: Advanced certification in the area of testing; Experience with cryptographic equipment; Experience with MS-Exchange and SharePoint; Experience in the implementation of ITIL Service Management; Prior experience of working in an international environment comprising both military and civilian elements; Knowledge of NATO responsibilities and organization, including ACO and ACT. Language Proficiency A thorough knowledge of one of the two NATO languages, both written and spoken, is essential and some knowledge of the other is desirable. NOTE: Most of the work of the NCI Agency is conducted in the English language. Competencies or Personal Attributes Working with People - Shows respect for the views and contributions of other team members; shows empathy; listens, supports and cares for others; consults others and shares information and expertise with them; builds team spirit and reconciles conflict; adapts to the team and fits in well. Relating and Networking - Easily establishes good relationships with customers and staff; relates well to people at all levels; builds wide and effective networks of contacts; uses humour appropriately to bring warmth to relationships with others. Presenting and Communicating Information - Speaks fluently; expresses opinions, information and key points of an argument clearly; makes presentations and undertakes public speaking with skill and confidence; responds quickly to the needs of an audience and to their reactions and feedback; projects credibility. Writing and Reporting - Writes convincingly; writes clearly, succinctly and correctly; avoids the unnecessary use of jargon or complicated language; writes in a well-structured and logical way; structures information to meet the needs and understanding of the intended audience. Delivering Results and Meeting Customer Expectations - Focuses on customer needs and satisfaction; sets high standards for quality and quantity; monitors and maintains quality and productivity; works in a systematic, methodical and orderly way; consistently achieves project goals. Adapting and Responding to Change - Adapts to changing circumstances; tolerates ambiguity; accepts new ideas and change initiatives; adapts interpersonal style to suit different people or situations; shows an interest in new experiences. Travel Business travel to NATO and national (NATO and non-NATO) facilities as well as frequent travel between the NCIA offices; you may be required to undertake duty travel to operational theatres inside and outside NATO boundaries. Contract NCI Agency normally offers contracts of employment of a definite duration, not exceeding three years. Contracts may be for less than three years as required to support short-term projects, meet uncertainty with respect to the business outlook, staff performance and other factors. Definite duration contracts may be extended for further periods. When extending contracts, the following is taken into consideration: Renewal is in the interest of the Agency; Staff member's desire to remain with the Agency; The financial situation provides sufficient funding for the post held; The skills, competencies and behaviours, potential and work experience of the staff, versus the requirements of the Agency's work and/or availability of funding; Staff member has served the Agency with performance to the required standard as defined by the Agency; Staff member's deployability to operational theatre. Serving civilian members of NATO will be offered a contract in accordance with the NATO Civilian Personnel Regulations. The first six months of definite duration contracts are a probationary period. During this period the staff member's work is assessed to ensure that he/she has the ability to carry out the duties of the post. At or before the end of the probationary period, the staff member will be notified in writing that the appointment is confirmed or terminated or, in exceptional cases, that the probationary period is extended. What do we offer? Excellent tax-free salary, including (where eligible) expatriation household and children's allowances and additional privileges for expatriate staff; Education allowance for children (where appropriate) and an excellent private health insurance scheme; Generous annual leave and home leave (if eligible); Retirement Pension Plan. To learn more about NCI Agency and our work, please visit our website. Please note that due to the Agency’s transition into a new structure in the near future, this post may be subject to transfer to one of our other locations, as well as to a change of reporting lines. The final decision will be made at the time of a firm offer. The Agency’s recruitment team advises you that due to the large volume of applications it receives the screening process may take up to 2 months after closing date. We appreciate your patience.

https://nato.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=190593 Engineer (Test, Verification and Validation)-190593 Primary Location Netherlands-The Hague NATO Body NATO Communications and Information Agency (NCI Agency) Schedule Full-time Salary (Pay Basis) : 5,781.30Euro (EUR) Monthly Grade A.2 Description : NATO offers you more than a job. It gives you a mission: building peace and security for one billion people in Europe and North America. The NATO Communications & Information Agency is leading NATO’s Digital Endeavour. We are NATO’s technology and cyber leaders, helping NATO Nations to communicate and work together in smarter ways. Our work is challenging and meaningful, and you will develop and apply your expertise as part of a dynamic international team of civilian and military professionals. Come and be part of the most successful alliance in history. This is a position within the NATO Communications and Information Agency (NCIA), an organization of the North Atlantic Treaty Organization (NATO). The NCIA has been established with a view to meeting to the best advantage the collective requirements of some or all NATO nations in the fields of capability delivery and service provision related to Consultation, Command & Control as well as Communications, Information and Cyber Defence functions, thereby also facilitating the integration of Intelligence, Surveillance, Reconnaissance, Target Acquisition functions and their associated information exchange. We are looking for a talented Engineer (Test, Verification and Validation) who will work within the Independent Verification and Validation (IV&V) team with a focus on manual and automated testing. This is an ideal position for someone with a development background who can understand code developed by others (Java, .NET and other technologies) and can develop automated testes and manual tests to verify that products are fit for purpose and can contribute to the Agency's DevOps journey. The Independent Verification and Validation (IV&V) service line is responsible for the agency-wide governance of all verification and validation aspects across the full service and capability life-cycle; and, for the provision of IV&V services and facilities to support other service lines and programme offices in IV&V-related activities such as quality and change management. The IV&V service line supports other agency service lines with independent verification (executed on service line facilities or a common NCI Agency facility) and validation on IV&V facilities. The Independent Verification and Validation, Test and Evaluation section is responsible for the testing of all projects, services, exercises and interoperability events. It also provides additional system administration services, in conjunction with the facilities section, in support of test and reference environments. Role Responsibilities Under the direction of the Section Head TV&V Facilities, and for services the Service Delivery Manager; you will perform testing in support of projects, services, exercises and interoperability events by: Reviewing contractor produced test plans, test cases and test reports; Supervising staff in execution of TVV duties; Supporting project, services and event stakeholders in the preparation leading up to a test event; Participating in unit, system and integration testing for internal projects; Reviewing or witnessing unit, system and integration test results for external projects; Filling role of IV&V Engineer in projects and other events by assisting with event preparations, witnessing dry-runs and witnessing formal events to confirm requirements compliance and defect status; Performing testing in support of change management and RFC evaluation; Producing test plans, test cases and test reports as required; Providing recommendations to TVV Managers, line management, Service Delivery Managers and change managers regarding project, services, exercise and RFC TVV; Assisting NATO Quality Assurance Representatives in the production of Quality Assurance reports; Designing, configuring and developing test and test management tools; Operate and maintain, as required, various reference, service infrastructures and community-of-interest environments used by IV&V Service Line and its customers by: Configuring environments in preparation for test events; Supervising staff in the configuration and operation of facilities; Ensuring the environment is patched and updated as required; Performing operating, maintaining and custodial functions for crypto equipment; Performing necessary backup and restore activities; Operating and maintaining test management tools used in conjunction with the references environments; Ensuring proper change and configuration management practices are put in place for these environments; Ensuring environments comply with NATO security requirements; Ensuring reference environments replicate production environments, to ensure test activities are conducted in a suitable environment; Providing monthly management reporting regarding status and availability of reference environments Further on, you will: Execute duties of a service delivery provider, when required; Provide recommendations to IV&V SL Managers regarding improvements/lessons-learned as they apply to test events and reference environments practices; Maintain necessary documentation and audit trail of all activities conducted; Contribute to NATO and the NCI Agency IV&V strategy, policies and plans, and execution; Participate in design, evaluation and procurement, implementation and operation for Reference, Service infrastructures and Testing Services equipment and facilities; Ensure test management tools used for IVV requests, RFC tracking, project, service tracking, exercise/interoperability tracking are used consistent with SL Directions and process/procedural guidance; Identify skills requirements and training needs for IV&V Staff; Assist with recruitment of staff for the IV&V Service Line as required; Deputize for higher grade staff, if required; Perform other duties as may be required. Person Specification Qualifications Required A Master of Science (MSc) degree at a nationally recognised/certified University in a related discipline (Quality Management, Computer Science or Engineering), with 2 years post-related experience; or a Bachelor of Science (BSc) degree at a nationally recognised/certified University in a related discipline, with 4 years post related experience. Exceptionally, the lack of a degree may be compensated by a lower academic qualification combined with the demonstration of particular abilities or experience of relevance to this post, with a minimum of 10 years relevant experience. Experience Required Experience as a tester or independent verification and validation engineer, during all phases of the project lifecycle; Experience in using ITIL v3; Knowledge of ISTQB foundation principles; Windows and Linux/Unix; Systems administration experience; Testing experience; Experience using, supporting designing, operating, maintaining and testing virtualized environments; Experience using, supporting designing, operating, maintaining and testing LANs and WANs; Experience as a tester or independent verification and validation engineer, during all phases of the project lifecycle; Knowledge of software/system/service life cycle management; Working-level knowledge of MS-Office, Project, Visio and SharePoint; The following will be considered as an advantage: Advanced certification in the area of testing; Experience with cryptographic equipment; Experience with MS-Exchange and SharePoint; Experience in the implementation of ITIL Service Management; Prior experience of working in an international environment comprising both military and civilian elements; Knowledge of NATO responsibilities and organization including ACO and ACT. Language Proficiency A thorough knowledge of one of the two NATO languages, both written and spoken, is essential and some knowledge of the other is desirable. NOTE: Most of the work of the NCI Agency is conducted in the English language. Competencies or Personal Attributes Working with People - Shows respect for the views and contributions of other team members; shows empathy; listens, supports and cares for others; consults others and shares information and expertise with them; builds team spirit and reconciles conflict; adapts to the team and fits in well. Relating and Networking - Easily establishes good relationships with customers and staff; relates well to people at all levels; builds wide and effective networks of contacts; uses humour appropriately to bring warmth to relationships with others. Presenting and Communicating Information - Speaks fluently; expresses opinions, information and key points of an argument clearly; makes presentations and undertakes public speaking with skill and confidence; responds quickly to the needs of an audience and to their reactions and feedback; projects credibility. Writing and Reporting - Writes convincingly; writes clearly, succinctly and correctly; avoids the unnecessary use of jargon or complicated language; writes in a well-structured and logical way; structures information to meet the needs and understanding of the intended audience. Delivering Results and Meeting Customer Expectations - Focuses on customer needs and satisfaction; sets high standards for quality and quantity; monitors and maintains quality and productivity; works in a systematic, methodical and orderly way; consistently achieves project goals. Adapting and Responding to Change - Adapts to changing circumstances; tolerates ambiguity; accepts new ideas and change initiatives; adapts interpersonal style to suit different people or situations; shows an interest in new experiences. Travel Business travel to NATO and national (NATO and non-NATO) facilities as well as frequent travel between the NCIA offices; you may be required to undertake duty travel to operational theatres inside and outside NATO boundaries. Contract NCI Agency normally offers contracts of employment of a definite duration, not exceeding three years. Contracts may be for less than three years as required to support short-term projects, meet uncertainty with respect to the business outlook, staff performance and other factors. Definite duration contracts may be extended for further periods. When extending contracts, the following is taken into consideration: Renewal is in the interest of the Agency; Staff member's desire to remain with the Agency; The financial situation provides sufficient funding for the post held; The skills, competencies and behaviours, potential and work experience of the staff, versus the requirements of the Agency's work and/or availability of funding; Staff member has served the Agency with performance to the required standard as defined by the Agency; Staff member's deployability to operational theatre. Serving civilian members of NATO will be offered a contract in accordance with the NATO Civilian Personnel Regulations. The first six months of definite duration contracts are a probationary period. During this period the staff member's work is assessed to ensure that he/she has the ability to carry out the duties of the post. At or before the end of the probationary period, the staff member will be notified in writing that the appointment is confirmed or terminated or, in exceptional cases, that the probationary period is extended. What do we offer? Excellent tax-free salary, including (where eligible) expatriation household and children's allowances and additional privileges for expatriate staff; Education allowance for children (where appropriate) and an excellent private health insurance scheme; Generous annual leave and home leave (if eligible); Retirement Pension Plan. To learn more about NCI Agency and our work, please visit our website. Please note that due to the Agency’s transition into a new structure in the near future, this post may be subject to transfer to one of our other locations, as well as to a change of reporting lines. The final decision will be made at the time of a firm offer. The Agency’s recruitment team advises you that due to the large volume of applications it receives the screening process may take up to 2 months after closing date. We appreciate your patience.

https://nato.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=190594 Engineer (Test, Verification and Validation)-190594 Primary Location Belgium-Mons NATO Body NATO Communications and Information Agency (NCI Agency) Schedule Full-time Salary (Pay Basis) : 5,467.45Euro (EUR) Monthly Grade A.2 Description : NATO offers you more than a job. It gives you a mission: building peace and security for one billion people in Europe and North America. The NATO Communications & Information Agency is leading NATO’s Digital Endeavour. We are NATO’s technology and cyber leaders, helping NATO Nations to communicate and work together in smarter ways. Our work is challenging and meaningful, and you will develop and apply your expertise as part of a dynamic international team of civilian and military professionals. Come and be part of the most successful alliance in history. This is a position within the NATO Communications and Information Agency (NCIA), an organization of the North Atlantic Treaty Organization (NATO). The NCIA has been established with a view to meeting to the best advantage the collective requirements of some or all NATO nations in the fields of capability delivery and service provision related to Consultation, Command & Control as well as Communications, Information and Cyber Defence functions, thereby also facilitating the integration of Intelligence, Surveillance, Reconnaissance, Target Acquisition functions and their associated information exchange. We are looking for a talented Engineer (Test, Verification and Validation) who is a flexible, highly motivated individual willing to take on challenging initiatives, capable of working both independently and with others in a team and able to follow through to deliver results. If you have the relevant experience in the areas below and you enjoy working in a multicultural environment, this post is ideal for you! The Independent Verification and Validation (IV&V) service line is responsible for the agency-wide governance of all verification and validation aspects across the full service and capability life-cycle; and, for the provision of IV&V services and facilities to support other service lines and programme offices in IV&V-related activities such as quality and change management. The IV&V service line supports other agency service lines with independent verification (executed on service line facilities or a common NCI Agency facility) and validation on IV&V facilities. The Independent Verification and Validation, Test and Evaluation section is responsible for the testing of all projects, services, exercises and interoperability events. It also provides additional system administration services, in conjunction with the facilities section, in support of test and reference environments. Role Responsibilities Under the direction of the Section Head TV&V Facilities, and for services the Service Delivery Manager; you will perform duties such as the following: Operate and maintain, as required, various reference, service infrastructures and community-of-interest environments used by IV&V Service Line and its customers by: Ensuring proper change and configuration management practices are put in place for these environments; Ensuring that environments comply with NATO security requirements; Ensuring that the reference environments replicate the production environments to ensure that test activities are conducted in a suitable environment; Providing monthly management reporting regarding the status and availability of the reference environments; Coordinating with the Service Owners in respect to Reference Environments; Configuring these environments in preparation for test events; Supervising staff in the configuration and operation of facilities; Ensuring the environment is patched and updated as required; Operating and maintaining test management tools used in conjunction with the reference environments; Further on, you will perform testing in support of projects, services, exercise and interoperability events by: Reviewing contractor produced test plans, test cases and test reports; Supervising staff in the execution of TVV duties and when required, executing duties of a service delivery provider; Supporting project, services and event stakeholders in the preparation leading up to a test event; Participating in unit, system and integration testing for internal projects; Reviewing or witnessing unit, system and integration test results for external projects; Filling the role of IV&V Engineer in projects and other events by assisting with event preparations, witnessing dry-runs and witnessing formal events to confirm requirements compliance and defect status; Performing testing in support of change management and RFC evaluation; Producing test plans, test cases and test reports as required; Providing recommendations to TVV Managers, line management, Service Delivery Managers and change managers regarding project, services, exercise and RFC TVV; Assisting NATO Quality Assurance Representatives in the production of Quality Assurance reports; Designing, configuring and developing test and test management tools. In addition, you will: Execute the duties of a service delivery provider, when required; Provide recommendations to IV&V SL Managers regarding improvements/lessons-learned as they apply to test events and reference environments practices; Maintain necessary documentation and audit trail of all activities conducted; Contribute to NATO and the NCI Agency IV&V strategy, policies and plans, and execution; Participate in design, evaluation and procurement, implementation and operation for Reference, Service infrastructures and Testing Services equipment and facilities; Ensure test management tools used for IVV requests, RFC tracking, project, service tracking, exercise/interoperability tracking are used consistent with SL Directions and process/procedural guidance; Identify skills requirements and training needs for IV&V Staff; Assist with recruitment of staff for the IV&V Service Line as required; Deputize for higher grade staff, if required; Perform other duties as may be required. Person Specification Qualifications Required A Master of Science (MSc) degree at a nationally recognised/certified University in a related discipline (Quality Management, Computer Science or Engineering), with 2 years post-related experience; or a Bachelor of Science (BSc) degree at a nationally recognised/certified University in a related discipline, with 4 years post related experience. Exceptionally, the lack of a degree may be compensated by a lower academic qualification combined with the demonstration of particular abilities or experience of relevance to this post, with a minimum of 10 years relevant experience. Experience Required Experience in using ITIL v3; Knowledge of ISTQB foundation principles; Windows and Linux/Unix; Systems administration experience; Testing experience; Knowledge of software/system/service life cycle management; Working-level knowledge of MS-Office, Project, Visio and SharePoint; The following will be considered as an advantage: Advanced certification in the area of testing; Experience as a tester or independent verification and validation engineer, during all phases of the project lifecycle; Experience with MS-Exchange and SharePoint; Experience in the implementation of ITIL Service Management; Prior experience of working in an international environment comprising both military and civilian elements; Knowledge of NATO responsibilities and organization including ACO and ACT. Language Proficiency A thorough knowledge of one of the two NATO languages, both written and spoken, is essential and some knowledge of the other is desirable. NOTE: Most of the work of the NCI Agency is conducted in the English language. Competencies or Personal Attributes Working with People - Shows respect for the views and contributions of other team members; shows empathy; listens, supports and cares for others; consults others and shares information and expertise with them; builds team spirit and reconciles conflict; adapts to the team and fits in well. Relating and Networking - Easily establishes good relationships with customers and staff; relates well to people at all levels; builds wide and effective networks of contacts; uses humour appropriately to bring warmth to relationships with others. Presenting and Communicating Information - Speaks fluently; expresses opinions, information and key points of an argument clearly; makes presentations and undertakes public speaking with skill and confidence; responds quickly to the needs of an audience and to their reactions and feedback; projects credibility. Writing and Reporting - Writes convincingly; writes clearly, succinctly and correctly; avoids the unnecessary use of jargon or complicated language; writes in a well-structured and logical way; structures information to meet the needs and understanding of the intended audience. Delivering Results and Meeting Customer Expectations - Focuses on customer needs and satisfaction; sets high standards for quality and quantity; monitors and maintains quality and productivity; works in a systematic, methodical and orderly way; consistently achieves project goals. Adapting and Responding to Change - Adapts to changing circumstances; tolerates ambiguity; accepts new ideas and change initiatives; adapts interpersonal style to suit different people or situations; shows an interest in new experiences. Travel Business travel to NATO and national (NATO and non-NATO) facilities as well as frequent travel between the NCIA offices; you may be required to undertake duty travel to operational theatres inside and outside NATO boundaries. Contract NCI Agency normally offers contracts of employment of a definite duration, not exceeding three years. Contracts may be for less than three years as required to support short-term projects, meet uncertainty with respect to the business outlook, staff performance and other factors. Definite duration contracts may be extended for further periods. When extending contracts, the following is taken into consideration: Renewal is in the interest of the Agency; Staff member's desire to remain with the Agency; The financial situation provides sufficient funding for the post held; The skills, competencies and behaviours, potential and work experience of the staff, versus the requirements of the Agency's work and/or availability of funding; Staff member has served the Agency with performance to the required standard as defined by the Agency; Staff member's deployability to operational theatre. Serving civilian members of NATO will be offered a contract in accordance with the NATO Civilian Personnel Regulations. The first six months of definite duration contracts are a probationary period. During this period the staff member's work is assessed to ensure that he/she has the ability to carry out the duties of the post. At or before the end of the probationary period, the staff member will be notified in writing that the appointment is confirmed or terminated or, in exceptional cases, that the probationary period is extended. What do we offer? Excellent tax-free salary, including (where eligible) expatriation household and children's allowances and additional privileges for expatriate staff; Education allowance for children (where appropriate) and an excellent private health insurance scheme; Generous annual leave and home leave (if eligible); Retirement Pension Plan. To learn more about NCI Agency and our work, please visit our website. Please note that due to the Agency’s transition into a new structure in the near future, this post may be subject to transfer to one of our other locations, as well as to a change of reporting lines. The final decision will be made at the time of a firm offer. The Agency’s recruitment team advises you that due to the large volume of applications it receives the screening process may take up to 2 months after closing date. We appreciate your patience.

https://nato.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=190623 Technician (User Support)-190623 Primary Location Netherlands-The Hague NATO Body NATO Communications and Information Agency (NCI Agency) Schedule Full-time Salary (Pay Basis) : 3,434.53Euro (EUR) Monthly Grade B.3 Description : 3000 people are working 24/7 to protect 1 billion citizens. We serve 29 nations by defending its networks, and providing real life support to NATO operations and missions. We connect the Alliance. We are leading IT professionals. We are the NCI Agency. We are looking for a talented Technician (User Support) who will be responsible, among other, assisting in the resolution of technical issues, providing level 1 & 2 support to end-user ICT assists and recording work in the Service Management system. If you think that you have the relevant skills and experience, as well as the relevant academic background that match the requirements of the position, and if you would like to work as a part of multinational team in a challenging environment, we would like to hear from you. The NCIA has been established with a view to meeting to the best advantage the collective requirements of some or all NATO nations in the fields of capability delivery and service provision related to Consultation, Command & Control as well as Communications, Information and Cyber Defence functions, thereby also facilitating the integration of Intelligence, Surveillance, Reconnaissance, Target Acquisition functions and their associated information exchange. NCI Agency CIS Support Unit (CSU) Brussels, located in Brussels (BEL) is the primary Information, Communications and Technology (ICT) service provider for 24/7 support to SecGen, the International Staff (IS), the International Military Staff (IMS) and other customers of the NATO Headquarters in Brussels. CSU Brussels enables end-to-end CIS services as it installs, operates, maintains and supports the full range of CIS capabilities during peacetime, crisis and war throughout its allocated Area of Responsibility (AOR) and as otherwise directed. Role Responsibilities Under the direction of Section Head, the incumbent will perform duties such as the following: Assists the resolution of technical issues in a systematic approach; Maintains sound knowledge on implemented technologies; Seeks recommendations from his/ her superiors for technical solutions; Provides level 1 & level 2 support of end-user ICT assets in accordance with Agency processes and procedures; Records work in Service Management systems, records cause of failure, updates configuration control records and asset management records; Documents the configuration of assigned ICT infrastructure and updates required operating procedures; Executes procedures, tools and techniques for monitoring and managing the performance of assigned ICT infrastructure and provides reports as required; Monitors and reports the capacity of the assigned ICT infrastructure; Assists with the implementation of assigned project work packages; Organises own work and prioritises incident resolution when required and in line with operational needs; Conducts work to meet quality targets; Deputize for higher grade staff, if required; Performs other duties as may be required. Person Specification Qualifications Required It is essential that you hold a vocational training qualification in a relevant discipline or a high school diploma with progress experience in the duties of the post. Experience required In addition to at least 3 years of relevant experience, you will be required to prove that you have; Knowledge of and experience in the installation, maintenance and troubleshooting of MS Windows, MS Office, Visio, MS Project and Internet Explorer at their latest versions; Experience in the installation and maintenance of mobile computing solutions (e.g. VPN access, Notebooks, Remote Access and WLAN); Experience in end user support in general; Customer focus and service orientation as well as highly effective interpersonal skills in dealing with demanding customers under high workload; ITIL foundation certification. In addition to the above, it would be considered highly desirable if you are able to display; Knowledge of Windows Server, Networking Hardware, Networking Protocols, Telephony systems; Prior experience of working in an international environment comprising both military and civilian elements Knowledge of NATO responsibilities and organization, including ACO and ACT. Competency Required Working with People - Shows respect for the views and contributions of other team members; shows empathy; listens, supports and cares for others; consults others and shares information and expertise with them; builds team spirit and reconciles conflict; adapts to the team and fits in well; Presenting and Communicating Information - Speaks fluently; expresses opinions, information and key points of an argument clearly; makes presentations and undertakes public speaking with skill and confidence; responds quickly to the needs of an audience and to their reactions and feedback; projects credibility. Delivering Results and Meeting Customer Expectations - Focuses on customer needs and satisfaction; sets high standards for quality and quantity; monitors and maintains quality and productivity; works in a systematic, methodical and orderly way; consistently achieves project goals; Following Instructions and Procedures - Appropriately follows instructions from others without unnecessarily challenging authority; follows procedures and policies; keeps to schedules; arrives punctually for work and meetings; demonstrates commitment to the organisation; complies with legal obligations and safety requirements of the role; Adapting and Responding to Change - Adapts to changing circumstances; tolerates ambiguity; accepts new ideas and change initiatives; adapts interpersonal style to suit different people or situations; shows an interest in new experiences; Coping with Pressures and Setbacks - Maintains a positive outlook at work; works productively in a pressurised environment; keeps emotions under control during difficult situations; handles criticism well and learns from it; balances the demands of a work life and a personal life. Travel Business travel to NATO and national (NATO and non-NATO) facilities as well as frequent between the NCI Agency offices. May be required to undertake duty travel to operational theatres inside and outside NATO boundaries. Language skills A thorough knowledge of one of the two NATO languages, both written and spoken, is essential and some knowledge of the other is desirable. NOTE: Most of the work of the NCI Agency is conducted in the English language. Contract NCI Agency normally offers contracts of employment of a definite duration, not exceeding three years. Contracts may be for less than three years as required to support short-term projects, meet uncertainty with respect to the business outlook, staff performance and other factors. Definite duration contracts may be extended for further periods. When extending contracts, the following is taken into consideration: Renewal is in the interest of the Agency. Staff member's desire to remain with the Agency. The financial situation provides sufficient funding for the post held. The skills, competencies and behaviours, potential and work experience of the staff, versus the requirements of the Agency's work and/or availability of funding. Staff member has served the Agency with performance to the required standard as defined by the Agency. Staff member's deployability to operational theatre. Serving civilian members of NATO will be offered a contract in accordance with the NATO Civilian Personnel Regulations. The first six months of definite duration contracts are a probationary period. During this period the staff member's work is assessed to ensure that he/she has the ability to carry out the duties of the post. At or before the end of the probationary period, the staff member will be notified in writing that the appointment is confirmed or terminated or, in exceptional cases, that the probationary period is extended. What do we offer? Excellent tax-free salary, including (where eligible) expatriation household and children's allowances and additional privileges for expatriate staff. Education allowance for children (where appropriate) and an excellent private health insurance scheme; Generous annual leave and home leave (if eligible). Retirement Pension Plan. To learn more about NCI Agency and our work, please visit our website.

https://nato.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=190590 LAN Technician-190590 Primary Location Poland-Bydgoszcz NATO Body NATO Communications and Information Agency (NCI Agency) Schedule Full-time Salary (Pay Basis) : 8,675.27Polish Zloty (PLN) Monthly Grade B.5 Description : NATO offers you more than a job. It gives you a mission: building peace and security for one billion people in Europe and North America. The NATO Communications & Information Agency is leading NATO’s Digital Endeavour. We are NATO’s technology and cyber leaders, helping NATO Nations to communicate and work together in smarter ways. Our work is challenging and meaningful, and you will develop and apply your expertise as part of a dynamic international team of civilian and military professionals. Come and be part of the most successful alliance in history. The NCI Agency is looking for a talented LAN Technician, the CIS networking technical expert, responsible for routine network administration of common user services over NATO classified and unclassified domains. He/she will also ensure physical and electronic security of systems and be responsible for Level 1 and Level 2 support activities to user community. If you possess the relevant education and experience and you are able to multitask, and are eager to work in a dynamic international environment, we would like to meet you! The Director of Service Operation (DSO) is accountable to plan, install, operate and maintain CIS services throughout the allocated Area of Responsibility (AOR), in static NATO Headquarters, Alliance Operations and Missions and Exercises, and supported Organisations. Service Operations are delivered and managed in close coordination with the Directorates of Applications Services, Infrastructure Services, AirC2 Services and BMD Services. DSO and the CSUs receive support from the Agency’s Enabler functions (General Services, Human Resources, Finance, and Acquisition). NCI Agency CIS Support Unit (CSU), located in Bydgoszcz (POL) enables end-to-end CIS services as it installs, operates, maintains and supports the full range of CIS capabilities during peacetime, crisis and war throughout its allocated Area of Responsibility (AOR) and as otherwise directed. CSU Bydgoszcz supports the CIS planning and execution of JFTC POW training events for up to hundreds of NATO participants. Role responsibilities Under the direction of Department Head, you will perform duties such as the following: Plan, manage and coordinate assigned resources and conduct work to meet quality targets; Take initiative to investigate and resolve technical issues in a systematic approach; Maintain sound knowledge on implemented technologies; Advise superiors and recommend technical solutions to issues; Install, operate and maintain assigned ICT Platforms (Networking) and stay abreast of latest developments in these areas; Support integrity of assigned ICT Platforms (Networking), support on IT Service Continuity Management (ITSCM), Business Continuity and Disaster Recovery Plans; Maintain liaison with other CSU internal units, Service Lines and other technical organisations; Provide support related to local CIS Service provision during the execution phase; Document the design and configuration of assigned ICT Platforms (Networking) and the required operating procedures; Implement procedures, tools and techniques for monitoring and managing the performance of ICT Platforms (Networking) and provides reports as required; Monitor and report capacity of the assigned ICT Platforms (Networking); Assist with and implement assigned project work packages; Deputize for higher grade staff, if required; Perform other duties as may be required. Person specification Qualifications required Vocational training at higher technical level in a relevant discipline, or equivalent combination of qualifications and experience. Experience required At least 8 years of relevant experience in a similar role; Extensive, relevant experience in the following IT areas; LAN, WAN, WI-FI technology; In-depth knowledge in network management, monitoring and statistics tools; Broad and sound technical knowledge of IT Systems; Practical experience in diagnosing deficiencies in networks and associated equipment (switch, router, firewall, access point, WI-FI controller); In-depth knowledge and understanding of Layer-2 networks including Ethernet, STP, VLANs. In-depth knowledge and understanding of Layer-3 networks including IP, OSPF and MPLS; Experience with Cisco, HP and Juniper routers, switches and firewalls; Knowledge of other related protocols and solutions: DNS, AD, DHCP, QoS, SNMP, VPN, VRRP; Knowledge of cabling media, industry standards and associated interfaces; Experience in design, build and implementation of wireless networks; CISCO certifications, CCNA Certification, ITIL Foundation certification; General experience in the following areas: - System Administration of MS Windows Server; - Active Directory; - MS Exchange Server; - VMware products and virtualization. In addition, the following will be considered an asset: Broad and in-depth experience of the ITIL Service Management framework; Project management experience; Knowledge and experience of Configuration Control and IT Collaboration tools of the computer network standards; Experience on IT systems virtualization and Virtual Desktop Infrastructure; Experience with Microsoft Server Systems; Knowledge and experience of SAN technologies; Hardware troubleshooting experience; Following certifications: - MCSA or MCSE Certificate. - CCNP or CCDP Certificate. Prior experience of working in an international environment comprising both military and civilian elements; Knowledge of NATO responsibilities and organization, including ACO and ACT. Competencies required: Working with People - Shows respect for the views and contributions of other team members; shows empathy; listens, supports and cares for others; consults others and shares information and expertise with them; builds team spirit and reconciles conflict; adapts to the team and fits in well. Planning and Organising - Sets clearly defined objectives; plans activities and projects well in advance and takes account of possible changing circumstances; identifies and organises resources needed to accomplish tasks; manages time effectively; monitors performance against deadlines and milestones. Delivering Results and Meeting Customer Expectations - Focuses on customer needs and satisfaction; sets high standards for quality and quantity; monitors and maintains quality and productivity; works in a systematic, methodical and orderly way; consistently achieves project goals. Relating and Networking - Easily establishes good relationships with customers and staff; relates well to people at all levels; builds wide and effective networks of contacts; uses humour appropriately to bring warmth to relationships with others. Following Instructions and Procedures - Appropriately follows instructions from others without unnecessarily challenging authority; follows procedures and policies; keeps to schedules; arrives punctually for work and meetings; demonstrates commitment to the organisation; complies with legal obligations and safety requirements of the role. Travel: Business travel to NATO and national (NATO and non-NATO) facilities as well as frequent travel between the NCIA offices; you may be required to undertake duty travel to operational theatres inside and outside NATO boundaries. Language skills: A thorough knowledge of one of the two NATO languages, both written and spoken, is essential and some knowledge of the other is desirable.NOTE: Most of the work of the NCI Agency is conducted in the English language. Contract NCI Agency normally offers contracts of employment of a definite duration, not exceeding three years. Contracts may be for less than three years as required to support short-term projects, meet uncertainty with respect to the business outlook, staff performance and other factors. Definite duration contracts may be extended for further periods. When extending contracts, the following is taken into consideration: Renewal is in the interest of the Agency; Staff member's desire to remain with the Agency; The financial situation provides sufficient funding for the post held; The skills, competencies and behaviours, potential and work experience of the staff, versus the requirements of the Agency's work and/or availability of funding. Staff member has served the Agency with performance to the required standard as defined by the Agency; Staff member's deployability to operational theatre; Serving civilian members of NATO will be offered a contract in accordance with the NATO Civilian Personnel Regulations. The first six months of definite duration contracts are a probationary period. During this period the staff member's work is assessed to ensure that he/she has the ability to carry out the duties of the post. At or before the end of the probationary period, the staff member will be notified in writing that the appointment is confirmed or terminated or, in exceptional cases, that the probationary period is extended. Please note: Due to the Agency’s transition into a new structure in the near future, this post may be subject to transfer to one of our other locations, as well as to a change of reporting lines. The final decision will be made at the time of a firm offer. The Agency’s recruitment team advises you that due to the large volume of applications it receives the screening process may take up to 2 months. We appreciate your patience.

https://nato.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=190578 Engineer-190578 Primary Location Italy-Naples NATO Body NATO Communications and Information Agency (NCI Agency) Schedule Full-time Salary (Pay Basis) : 5,285.22Euro (EUR) Monthly Grade A.2 Description : Do you have working experience with the latest Cloud Technologies and can you demonstrate good troubleshooting skills? Do you like exploring new technologies and bringing them into production environments? Are you able to lead small technical teams? Do you like innovation and challenges supporting a large Enterprise in a multi-national setting? If the answer is yes, this position is ideal for you! The NATO Communications and Information Agency (NCI Agency) is currently seeking an Engineer to work as a member of a dynamic team to supervise and carry out routine maintenance of IT and Data Management Services infrastructure as well as to deliver 3rd level technical support for IT and Data Management Services. Role Responsibilities The Core Enterprise Services (CES) Chief is accountable for planning and executing the full lifecycle management activities (design, transition and operations) for the identified area of responsibility. CES provides generic, domain independent, technical functionality that enables and facilitates the operation and use of Information Technology resources. CES services (including: subject matter expertise; software engineering; acquisition; operations and maintenance; and, disposal) are provided in the following technical areas: communication and collaboration, web and information services, infrastructure storage and processing, infrastructure networking, composition and mediation, and managed desktop and end user device services. Services are provided throughout the lifecycle to both internal and external customers. You will be under the administrative control of the FSP Service Manager and the technical control of the Service Line and will perform the following duties: Responsible for the delivery of 3rd level technical support for IT and Data Management Services in DCIS; Performs fault diagnosis using the IT and Data Management Services Management System; Supervises and carries out routine maintenance of IT and Data Management Services infrastructure, management appliances and other NATO IT and Data Management Services equipment; Completes any changes to the system documentation; Completes backups and restores of IT and Data Management Services devices; Supervises the work undertaken by the FSP IT and Data Management Services Technicians; Performs remote fault diagnosis on IT and Data Management Services as required; Performs on the Job Familiarization with the Customer; Deputize for higher grade staff Performs other duties as may be required. Person Specification Qualifications Required You will hold a Master of Science (MSc) degree at a nationally recognised/certified University in a related subject and 2 years post-related experience; Or a Bachelor of Science (BSc) degree at a nationally recognised/certified University in a related subject and 4 years post related experience. Exceptionally, the lack of a university/college degree may be compensated by the demonstration of a candidate’s particular abilities or experience that is/are of interest to NCI Agency; that is, at least 10 years extensive and progressive expertise in the duties related to the function of the post. Formal ITIL Certification in the Service Transition and Continued Service Improvement will be considered as asset. Experience Required You will be required to prove at least 2 years of relevant experience in the following areas: Latest Virtualization Technologies and Operating Systems. Implementation and troubleshooting Infrastructure Failover Clusters (VMware and Microsoft); Latest Server, Storage, Client and Infrastructure Networking hardware technologies; Antivirus Management Systems (i.e. McAfee ePolicy Orchestrator); Enterprise Systems Management services, methods and tools (i.e. SCOM, SCCM, SCVMM). You will nee to prove: Experience in various areas of Software Engineering including some of the following; Email and collaboration services technologies (e.g. MS Exchange and Skype for Business); Configuration management practices and tools. Knowledge of ITIL IT service management model; Experience and applied knowledge of Service Transition. It is desirable if you can for you to demonstrate experience with: Project Management Concepts and Methodologies (PRINCE2 etc.); Experience from working in a service provisioning organization; Experience with at least two of the following: Cloud Computing Systems such as Microsoft Remote Desktop Infrastructure and Vmware Horizon View Design and implementation of Active Directory Federation Services in large enterprise environments; WEP Portal Technologies and High Availability Database Systems (i.e. SQL Cluster); Prior experience of working in an international environment comprising both military and civilian elements; Knowledge of NATO responsibilities and organization. At least one year experience and/or knowledge supported by professional certification in the implementation and administration of COTS products such as MS Windows Server, Linux, Oracle, MS SQL, VMware, MS Hyper-V, MS SharePoint, MS Active Directory and Active Directory Federation Services, MS Exchange, MS Skype for Business, Client OS (Windows, OSX, iOS, Android etc.) will be considered as asset. Competencies Required Deciding and Initiating Action - Takes responsibility for actions, projects and people; takes initiative and works under own direction; initiates and generates activity and introduces changes into work processes; makes quick, clear decisions which may include tough choices or considered risks. Working with People - Shows respect for the views and contributions of other team members; shows empathy; listens, supports and cares for others; consults others and shares information and expertise with them; builds team spirit and reconciles conflict; adapts to the team and fits in well. Relating and Networking - Easily establishes good relationships with customers and staff; relates well to people at all levels; builds wide and effective networks of contacts; uses humour appropriately to bring warmth to relationships with others. Applying Expertise and Technology - Applies specialist and detailed technical expertise; uses technology to achieve work objectives; develops job knowledge and expertise (theoretical and practical) through continual professional development; demonstrates an understanding of different organisational departments and functions. Delivering Results and Meeting Customer Expectations - Focuses on customer needs and satisfaction; sets high standards for quality and quantity; monitors and maintains quality and productivity; works in a systematic, methodical and orderly way; consistently achieves project goals. Language Skills Most of the work of the NCI Agency is conducted in the English language, and therefore a thorough knowledge of English, both written and spoken, is essential and some knowledge of French is desirable. Travel Business travel to NATO and national (NATO and non-NATO) facilities as well as frequent travel between the NCI Agency offices. May be required to undertake duty travel to operational theatres inside and outside NATO boundaries. Contract NCI Agency normally offers contracts of employment of a definite duration, not exceeding three years. Contracts may be for less than three years as required to support short-term projects, meet uncertainty with respect to the business outlook, staff performance and other factors. Definite duration contracts may be extended for further periods. When extending contracts, the following is taken into consideration: Renewal is in the interest of the Agency. Staff member's desire to remain with the Agency. The financial situation provides sufficient funding for the post held. The skills, competencies and behaviours, potential and work experience of the staff, versus the requirements of the Agency's work and/or availability of funding. Staff member has served the Agency with performance to the required standard as defined by the Agency, Staff member's deployability to operational theatre. Serving civilian members of NATO will be offered a contract in accordance with the NATO Civilian Personnel Regulations. The first six months of definite duration contracts are a probationary period. During this period the staff member's work is assessed to ensure that he/she has the ability to carry out the duties of the post. At or before the end of the probationary period, the staff member will be notified in writing that the appointment is confirmed or terminated or, in exceptional cases, that the probationary period is extended. What do we offer? Excellent tax-free salary, including (where eligible) expatriation household and children's allowances and additional privileges for expatriate staff. Education allowance for children (where appropriate) and an excellent private health insurance scheme. Generous annual leave and home leave (if eligible). Retirement Pension Plan. To learn more about NCI Agency and our work, please visit our website. Please note that due to the Agency’s transition into a new structure in the near future, this post may be subject to transfer to one of our other locations, as well as to a change of reporting lines. The final decision will be made at the time of a firm offer. The Agency’s recruitment team advises you that due to the large volume of applications it receives the screening process may take up to 2 months after closing date. We appreciate your patience.

https://nato.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=190577 Engineer-190577 Primary Location Belgium-Mons NATO Body NATO Communications and Information Agency (NCI Agency) Schedule Full-time Salary (Pay Basis) : 5,467.45Euro (EUR) Monthly Grade A.2 Description : This is a position within the NATO Communications and Information Agency (NCI Agency), an organization of the North Atlantic Treaty Organization (NATO). We are the NATO's IT Agency serving 29 nations by defending its networks, and providing real life support to its operations and missions. We are working around the clock safeguarding the freedom and security of nearly 1 billion citizens. The NCI Agency is currently seeking a talented Engineer to be responsible for managing, designing and developing Wi-Fi Networks and its components; so, if you have extensive experience with test plan creation, utilization, and results reporting for systems testing, if can demonstrated extensive experience and in-depth knowledge of Local Area Networks/Wide Area Networks (LAN/WAN), and if would like to join an enthusiastic and dynamic team, we are definitely looking for you! Role Responsibilities The mission of the Network Services and IT Infrastructure (NSII) Service Line is to provide these services and products to sponsors through successful completion of contracted projects. Under the direction of the Service Owner, the NCI Service Area supplies the capabilities, skills and competencies required for full life-cycle support of the static CIS infrastructure services of within NATO. The incumbent of this post is responsible for the service management team responsible for delivering static CIS infrastructure services to the NATO community. Under the direction of the NCI Network Operation’s Manager, but largely under own initiative, the incumbent will perform duties such as the following: Local authority for NSII assets; Point of contact for requests for local LAN, Wifi and VPN services; Day-to-day management of the Internal IT services as part of the Internal CIS team; Focusing on Services delivered through Internal IT Projects and initiatives, in particular LAN and Wifi implementations and VPN setup: Manage/Maintain (design and develop) LAN and Wifi Networks within NCIA locations; Responsible for error detection, analysis, and timely intervention regarding all configuration functions; Provide performance monitoring, tuning, and capacity planning; Apply field experience to build a cohesive, consistent, standardized LAN and Wifi architecture solution; Document, build, and execute test plans to qualify vendor solutions; Develop evaluation criteria and scoring, and perform integration testing of network elements. Local authority for NSII assets; Point of contact for requests for local LAN, Wifi and VPN services; Advising and assisting the Internal CIS Cell Head on ECP’s (CCP’s) for representation at the Communication and Network Change Advisory Board to NCIAs CIS Configuration and Control Board; Responsible for maintaining service-related documentation, e.g., Standard Operating Procedures (SOPs) for aspects such as maintenance, supply, and training; Contribution for the preparation of contingency plans and recovery procedures; Contribute proactively to new service development; Work closely with the Project Managers and across Agency Service Lines to ensure the customer is provided with a seamless transition into service; Strive to achieve consistent customer satisfaction ratings and respond appropriately to customer feedback in areas for improvement; Provide support to the Internal CIS Cell Head and chain of command as required; Deputize for higher grade staff, if required; Perform other duties as may be required. Person Specification Qualifications Required You will be required to hold a Master of Science (MSc) degree at a nationally recognized/certified University in a technical subject with substantial Information Technology (IT) content and 2 years post-related experience; or a Bachelor of Science (BSc) degree at a nationally recognized/certified University in a technical subject with substantial Information Technology (IT) content and 4 years post related experience. Exceptionally, the lack of a university/college degree may be compensated by the demonstration of a candidate’s particular abilities or experience that is/are of interest to NCI Agency; that is, at least 10 years extensive and progressive expertise in the duties related to the function of the post. You must hold ITILv3 certified at foundation level. . It will be considered and asset if you possess ITIL v3 certified in Service Operations. Experience Required In addition to at least 2 years’ relevant experience, you will need to prove: Minimum 2 years’ experience with and in-depth knowledge of Local Area Networks/Wide Area Networks (LAN/WAN)/Telco provider networks and services delivery based on Alcatel-Lucent/NOKIA Service and Service Access Routers (SR/SAR) and Cisco routers and switches; Experience in working in an SLA / SOP driven IT organization; Minimum 2+ years of experience as a technical engineer in the Wireless Communications Industry in IEEE 802.11 standards; Intermediate knowledge in optical transport systems; Intermediate knowledge in authentication technologies; Fundamental knowledge in all packet based protocols such as TCP/IP (including protocols like DHCP, DNS, TCP, UDP, etc.), MPLS and routing protocols such as OSPF, BGP4; Knowledge of and experience with test plan creation, utilization, and results reporting for systems testing; Experience in CIS engineering and in the management of CIS systems. It is considered highly desirable if you can demonstrate: Demonstrable evidence in maintaining knowledge of advances in Information Technology; Proven success as an operational and technical team lead; Familiarity with military telecommunications and information systems; Prior experience of working in an international environment comprising both military and civilian elements; Knowledge of NATO responsibilities and organization, including ACO and ACT. Competencies Required Creating and Innovating - Produces new ideas, approaches, or insights; creates innovative products or designs; produces a range of solutions to problems; Deciding and Initiating Action - Takes responsibility for actions, projects and people; takes initiative and works under own direction; initiates and generates activity and introduces changes into work processes; makes quick, clear decisions which may include tough choices or considered risks. Leading and Supervising - Provides others with a clear direction; motivates and empowers others; recruits staff of a high calibre; provides staff with development opportunities and coaching; sets appropriate standards of behaviour. Working with People - Shows respect for the views and contributions of other team members; shows empathy; listens, supports and cares for others; consults others and shares information and expertise with them; builds team spirit and reconciles conflict; adapts to the team and fits in well. Presenting and Communicating Information - Speaks fluently; expresses opinions, information and key points of an argument clearly; makes presentations and undertakes public speaking with skill and confidence; responds quickly to the needs of an audience and to their reactions and feedback; projects credibility. Planning and Organizing - Sets clearly defined objectives; plans activities and projects well in advance and takes account of possible changing circumstances; identifies and organizes resources needed to accomplish tasks; manages time effectively; monitors performance against deadlines and milestones. Language Skills Most of the work of the NCI Agency is conducted in the English language, and therefore a thorough knowledge of English, both written and spoken, is essential and some knowledge of French is desirable. Travel Business travel to NATO and national (NATO and non-NATO) facilities as well as frequent travel between the NCI AGENCY offices; May be required to undertake duty travel to operational theatres inside and outside NATO boundaries. Contract NCI Agency normally offers contracts of employment of a definite duration, not exceeding three years. Contracts may be for less than three years as required to support short-term projects, meet uncertainty with respect to the business outlook, staff performance and other factors. Definite duration contracts may be extended for further periods. When extending contracts, the following is taken into consideration: Renewal is in the interest of the Agency. Staff member's desire to remain with the Agency. The financial situation provides sufficient funding for the post held. The skills, competencies and behaviours, potential and work experience of the staff, versus the requirements of the Agency's work and/or availability of funding. Staff member has served the Agency with performance to the required standard as defined by the Agency, Staff member's deployability to operational theatre. Serving civilian members of NATO will be offered a contract in accordance with the NATO Civilian Personnel Regulations. The first six months of definite duration contracts are a probationary period. During this period the staff member's work is assessed to ensure that he/she has the ability to carry out the duties of the post. At or before the end of the probationary period, the staff member will be notified in writing that the appointment is confirmed or terminated or, in exceptional cases, that the probationary period is extended. What do we offer? Excellent tax-free salary, including (where eligible) expatriation household and children's allowances and additional privileges for expatriate staff. Education allowance for children (where appropriate) and an excellent private health insurance scheme. Generous annual leave and home leave (if eligible). Retirement Pension Plan. To learn more about NCI Agency and our work, please visit our website. Please note that due to the Agency’s transition into a new structure in the near future, this post may be subject to transfer to one of our other locations, as well as to a change of reporting lines. The final decision will be made at the time of a firm offer. The Agency’s recruitment team advises you that due to the large volume of applications it receives the screening process may take up to 2 months after closing date. We appreciate your patience.

https://nato.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=190578 Engineer-190578 Primary Location Italy-Naples NATO Body NATO Communications and Information Agency (NCI Agency) Schedule Full-time Salary (Pay Basis) : 16,099.86Polish Zloty (PLN) Monthly Grade A.2 Description : Do you have working experience with the latest Cloud Technologies and can you demonstrate good troubleshooting skills? Do you like exploring new technologies and bringing them into production environments? Are you able to lead small technical teams? Do you like innovation and challenges supporting a large Enterprise in a multi-national setting? If the answer is yes, this position is ideal for you! The NATO Communications and Information Agency (NCI Agency) is currently seeking an Engineer to work as a member of a dynamic team to supervise and carry out routine maintenance of IT and Data Management Services infrastructure as well as to deliver 3rd level technical support for IT and Data Management Services. Role Responsibilities The Core Enterprise Services (CES) Chief is accountable for planning and executing the full lifecycle management activities (design, transition and operations) for the identified area of responsibility. CES provides generic, domain independent, technical functionality that enables and facilitates the operation and use of Information Technology resources. CES services (including: subject matter expertise; software engineering; acquisition; operations and maintenance; and, disposal) are provided in the following technical areas: communication and collaboration, web and information services, infrastructure storage and processing, infrastructure networking, composition and mediation, and managed desktop and end user device services. Services are provided throughout the lifecycle to both internal and external customers. You will be under the administrative control of the FSP Service Manager and the technical control of the Service Line and will perform the following duties: Responsible for the delivery of 3rd level technical support for IT and Data Management Services in DCIS; Performs fault diagnosis using the IT and Data Management Services Management System; Supervises and carries out routine maintenance of IT and Data Management Services infrastructure, management appliances and other NATO IT and Data Management Services equipment; Completes any changes to the system documentation; Completes backups and restores of IT and Data Management Services devices; Supervises the work undertaken by the FSP IT and Data Management Services Technicians; Performs remote fault diagnosis on IT and Data Management Services as required; Performs on the Job Familiarization with the Customer; Deputize for higher grade staff Performs other duties as may be required. Person Specification Qualifications Required You will hold a Master of Science (MSc) degree at a nationally recognised/certified University in a related subject and 2 years post-related experience; Or a Bachelor of Science (BSc) degree at a nationally recognised/certified University in a related subject and 4 years post related experience. Exceptionally, the lack of a university/college degree may be compensated by the demonstration of a candidate’s particular abilities or experience that is/are of interest to NCI Agency; that is, at least 10 years extensive and progressive expertise in the duties related to the function of the post. Formal ITIL Certification in the Service Transition and Continued Service Improvement will be considered as asset. Experience Required You will be required to prove at least 2 years of relevant experience in the following areas: Latest Virtualization Technologies and Operating Systems. Implementation and troubleshooting Infrastructure Failover Clusters (VMware and Microsoft); Latest Server, Storage, Client and Infrastructure Networking hardware technologies; Antivirus Management Systems (i.e. McAfee ePolicy Orchestrator); Enterprise Systems Management services, methods and tools (i.e. SCOM, SCCM, SCVMM). You will nee to prove: Experience in various areas of Software Engineering including some of the following; Email and collaboration services technologies (e.g. MS Exchange and Skype for Business); Configuration management practices and tools. Knowledge of ITIL IT service management model; Experience and applied knowledge of Service Transition. It is desirable if you can for you to demonstrate experience with: Project Management Concepts and Methodologies (PRINCE2 etc.); Experience from working in a service provisioning organization; Experience with at least two of the following: Cloud Computing Systems such as Microsoft Remote Desktop Infrastructure and Vmware Horizon View Design and implementation of Active Directory Federation Services in large enterprise environments; WEP Portal Technologies and High Availability Database Systems (i.e. SQL Cluster); Prior experience of working in an international environment comprising both military and civilian elements; Knowledge of NATO responsibilities and organization. At least one year experience and/or knowledge supported by professional certification in the implementation and administration of COTS products such as MS Windows Server, Linux, Oracle, MS SQL, VMware, MS Hyper-V, MS SharePoint, MS Active Directory and Active Directory Federation Services, MS Exchange, MS Skype for Business, Client OS (Windows, OSX, iOS, Android etc.) will be considered as asset. Competencies Required Deciding and Initiating Action - Takes responsibility for actions, projects and people; takes initiative and works under own direction; initiates and generates activity and introduces changes into work processes; makes quick, clear decisions which may include tough choices or considered risks. Working with People - Shows respect for the views and contributions of other team members; shows empathy; listens, supports and cares for others; consults others and shares information and expertise with them; builds team spirit and reconciles conflict; adapts to the team and fits in well. Relating and Networking - Easily establishes good relationships with customers and staff; relates well to people at all levels; builds wide and effective networks of contacts; uses humour appropriately to bring warmth to relationships with others. Applying Expertise and Technology - Applies specialist and detailed technical expertise; uses technology to achieve work objectives; develops job knowledge and expertise (theoretical and practical) through continual professional development; demonstrates an understanding of different organisational departments and functions. Delivering Results and Meeting Customer Expectations - Focuses on customer needs and satisfaction; sets high standards for quality and quantity; monitors and maintains quality and productivity; works in a systematic, methodical and orderly way; consistently achieves project goals. Language Skills Most of the work of the NCI Agency is conducted in the English language, and therefore a thorough knowledge of English, both written and spoken, is essential and some knowledge of French is desirable. Travel Business travel to NATO and national (NATO and non-NATO) facilities as well as frequent travel between the NCI Agency offices. May be required to undertake duty travel to operational theatres inside and outside NATO boundaries. Contract NCI Agency normally offers contracts of employment of a definite duration, not exceeding three years. Contracts may be for less than three years as required to support short-term projects, meet uncertainty with respect to the business outlook, staff performance and other factors. Definite duration contracts may be extended for further periods. When extending contracts, the following is taken into consideration: Renewal is in the interest of the Agency. Staff member's desire to remain with the Agency. The financial situation provides sufficient funding for the post held. The skills, competencies and behaviours, potential and work experience of the staff, versus the requirements of the Agency's work and/or availability of funding. Staff member has served the Agency with performance to the required standard as defined by the Agency, Staff member's deployability to operational theatre. Serving civilian members of NATO will be offered a contract in accordance with the NATO Civilian Personnel Regulations. The first six months of definite duration contracts are a probationary period. During this period the staff member's work is assessed to ensure that he/she has the ability to carry out the duties of the post. At or before the end of the probationary period, the staff member will be notified in writing that the appointment is confirmed or terminated or, in exceptional cases, that the probationary period is extended. What do we offer? Excellent tax-free salary, including (where eligible) expatriation household and children's allowances and additional privileges for expatriate staff. Education allowance for children (where appropriate) and an excellent private health insurance scheme. Generous annual leave and home leave (if eligible). Retirement Pension Plan. To learn more about NCI Agency and our work, please visit our website. Please note that due to the Agency’s transition into a new structure in the near future, this post may be subject to transfer to one of our other locations, as well as to a change of reporting lines. The final decision will be made at the time of a firm offer. The Agency’s recruitment team advises you that due to the large volume of applications it receives the screening process may take up to 2 months after closing date. We appreciate your patience.

https://nato.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=190575 Senior System Engineer-190575 Primary Location Netherlands-The Hague NATO Body NATO Communications and Information Agency (NCI Agency) Schedule Full-time Salary (Pay Basis) : 6,992.41Euro (EUR) Monthly Grade A.3 Description : The NCI Agency has been established with a view to meeting to the best advantage the collective requirements of some or all NATO nations in the fields of capability delivery and service provision related to Consultation, Command & Control as well as Communications, Information and Cyber Defence functions, thereby also facilitating the integration of Intelligence, Surveillance, Reconnaissance, Target Acquisition functions and their associated information exchange. The Directorate of Air and Missile Defence Command and Control (DAMDC2), as part of the NCI Agency, ensures the harmonised planning, implementation, deployment evolution and support of the Air Command and Control System (ACCS) and other AirC2 assigned programmes, in a way that satisfies the operational requirements and minimizes the military risk, taking into account the NATO political, economic and schedule requirements and using the most suitable industrial and technological solutions. DAMDC2 is charged with the effective planning, execution, delivery into Service, evolution and through-life logistic support of NATO’s and assigned national AirC2 systems. The Service Delivery Branch (SDB) manages the transition and operations of AirC2 products and services under the responsibility of AMDC2. Release and deployment covers the arrival/acceptance of new products/services and their introduction into an operational environment. This includes on-site installations and where applicable user acceptance. The service operations function manages these products/services in their 'in-service' phase, and provides request fulfilment, incident management and problem management. The SDB ensures that new and modified services meet the expectations of the customer and are fit-for-use and fit-for purpose. The Delivery Support Section (DSS) provides services to RDS and IMS in support of service delivery and operations. These services include CIS logistic support planning and related CIS fund/contract management, software licence management for fielded sites, (re-)production and delivery of software upgrades to sites and general web services. For AMDC2 internal & dedicated CIS, DSS is responsible to establish and maintain an IT asset management system with contribution of other stakeholders. It further contributes to obsolescence management based on information received through the CIS logistic support and licence management. Role Responsibilities Under supervision by Head DSS, but largely on own initiative, you will perform the following duties: Monitor the market to maintain and gain knowledge and understanding of currently emerging technologies. Analyse and identify new and emerging hardware and software technologies and products specifically in the areas of Commercial Off-the-Shelf (COTS). Assess the relevance and potential value to AMDC2’s maintained systems and internal support system of new and emerging technologies, perform a cost/benefit analysis and propose further actions. Advise and support the Project Managers regarding the transition of AMDC2 capabilities to In Service Support (ISS) (installing systems, fielding of updates etc.) Coordinate related transition activities with AMDC2 and stakeholders. Coordinate, define and maintain the COTS policies for AirC2 ISS. Monitor the implementation of the COTS policies in AMDC2. Support the definition of medium and long-term technology strategies. Attend, as directed, meetings of tasking committees and other forums where technology strategies are discussed at technical expert level. Maintain a high level of expertise in the areas above and stay abreast of related best practices. Person Specification Master of Science (MSc) degree or Bachelor of Science (BSc) degree at a nationally recognised/certified University in a technical subject with substantial Information Technology (IT) content or exceptionally, the lack of a university/college degree may be compensated by the demonstration of a candidate’s particular abilities or experience that is/are of interest to NCI Agency; that is, extensive and progressive expertise in the duties related to the function of the post or progressive managerial experience in fields directly related to the function of the post. Along with 5 years of experience (Masters degree) or 7 years of experience (Bachelors Degree) we also require the following: Recent experience in system engineering and integration engineering of large-scale distributed software intensive transaction processing or management support systems (like information management, decision support systems etc.). General up-to-date knowledge of computer system architectures, virtualization, service oriented architectures and technologies, client/server, LAN/WAN and Network concepts, programming techniques, Data Base Management Systems (DBMS) and Data Management concepts. Experience in the (architectural) design of large-scale distributed software-intensive transaction processing or management support systems (like management information-, decision support systems, etc). Additionally it would be considered highly desirable if you are able to display the following: Experience in cost modelling and cost/benefit analysis; Knowledge of system life cycle management; The ability and experience to brief international audiences; Experience of working in an international environment and/or within a multi-national organization; Experience in risk management; Experience in the development and maintenance of large-scale real-time systems. Language Proficiency: A thorough knowledge of one of the two NATO languages, both written and spoken, is essential and some knowledge of the other is desirable. NOTE: Most of the work of the NCI Agency is conducted in the English language. Competencies Required: Deciding and Initiating Action - Takes responsibility for actions, projects and people; takes initiative and works under own direction; initiates and generates activity and introduces changes into work processes; makes quick, clear decisions which may include tough choices or considered risks. Working with People - Shows respect for the views and contributions of other team members; shows empathy; listens, supports and cares for others; consults others and shares information and expertise with them; builds team spirit and reconciles conflict; adapts to the team and fits in well. Relating and Networking - Easily establishes good relationships with customers and staff; relates well to people at all levels; builds wide and effective networks of contacts; uses humour appropriately to bring warmth to relationships with others. Presenting and Communicating Information - Speaks fluently; expresses opinions, information and key points of an argument clearly; makes presentations and undertakes public speaking with skill and confidence; responds quickly to the needs of an audience and to their reactions and feedback; projects credibility. Applying Expertise and Technology - Applies specialist and detailed technical expertise; uses technology to achieve work objectives; develops job knowledge and expertise (theoretical and practical) through continual professional development; demonstrates an understanding of different organisational departments and functions. Formulating Strategies and Concepts - Works strategically to realise organisational goals; sets and develops strategies; identifies, develops positive and compelling visions of the organisation’s future potential; takes account of a wide range of issues across, and related to, the organisation. Travel: You will be required to undertake operation deployments and/or TDY assignments both within and without NATO's boundaries. Supervisory/Guidance Duties: You may supervise, administer and give professional guidance to staff, as required. Contract NCI Agency normally offers contracts of employment of a definite duration, not exceeding three years. Contracts may be for less than three years as required to support short-term projects, meet uncertainty with respect to the business outlook, staff performance and other factors. Definite duration contracts may be extended for further periods. When extending contracts, the following is taken into consideration: Renewal is in the interest of the Agency. Staff member's desire to remain with the Agency. The financial situation provides sufficient funding for the post held. The skills, competencies and behaviours, potential and work experience of the staff, versus the requirements of the Agency's work and/or availability of funding. Staff member has served the Agency with performance to the required standard as defined by the Agency, Staff member's deployability to operational theatre. Serving civilian members of NATO will be offered a contract in accordance with the NATO Civilian Personnel Regulations. The first six months of definite duration contracts are a probationary period. During this period the staff member's work is assessed to ensure that he/she has the ability to carry out the duties of the post. At or before the end of the probationary period, the staff member will be notified in writing that the appointment is confirmed or terminated or, in exceptional cases, that the probationary period is extended. What do we offer? Excellent tax-free salary, including (where eligible) expatriation household and children's allowances and additional privileges for expatriate staff. Education allowance for children (where appropriate) and an excellent private health insurance scheme; Generous annual leave and home leave (if eligible). Retirement Pension Plan. To learn more about NCI Agency and our work, please visit our website. Please note: Due to the Agency’s transition into a new structure in the near future, this post may be subject to transfer to one of our other locations, as well as to a change of reporting lines. The final decision will be made at the time of a firm offer. The Agency’s recruitment team advises you that due to the large volume of applications it receives the screening process may take up to 2 months. We appreciate your patience.

https://nato.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=190520 Principal Technician (Systems, CIS Security)-190520 Primary Location Belgium-Mons NATO Body NATO Communications and Information Agency (NCI Agency) Schedule Full-time Salary (Pay Basis) : 4,379.27Euro (EUR) Monthly Grade B.5 Description : We are the NATO's IT Agency serving 29 nations by defending its networks, and providing real life support to its operations and missions. We are working around the clock safeguarding the freedom and security of nearly 1 billion citizens. The NCI Agency is currently seeking a talented Principal Technician (Systems, CIS Security) to assists with provision of information security oversight of all CES Managed CIS and networks within the Agency, both for internal operations and for the Agency’s customer-funded Networks, Programme of Work, and ensures adequate level of systems/data protection in accordance with NATO Security policies and directives. If you think that you have the relevant skills and experience, as well as the relevant academic background that match the requirements of the position, and if you would like to work as a part of multinational team in a challenging environment, we would like to hear from you. Role Responsibilities This is a position within the NATO Communications and Information Agency (NCI Agency), an organization of the North Atlantic Treaty Organization (NATO). The NCIA has been established with a view to meeting to the best advantage the collective requirements of some or all NATO nations in the fields of capability delivery and service provision related to Consultation, Command & Control as well as Communications, Information and Cyber Defence functions, thereby also facilitating the integration of Intelligence, Surveillance, Reconnaissance, Target Acquisition functions and their associated information exchange. Core Enterprise Services (CES) are accountable for planning and executing the full lifecycle management activities (design, transition and operations) for the identified area of responsibility. CES provides generic, domain independent, technical functionality that enables and facilitates the operation and use of Information Technology resources. CES services (including: subject matter expertise; software engineering; acquisition; operations and maintenance; and, disposal) are provided in the following technical areas: communication and collaboration, web and information services, infrastructure storage and processing, infrastructure networking, composition and mediation, and managed desktop and end user device services. Services are provided throughout the lifecycle to both internal and external customers. Under the direction of Head, CES CIS Security Office you will perform duties such as the following: Supports Head, CES CIS Security Office in producing security accreditation paperwork; Monitors correct handling of Electronic Storage Media through ePO and CMDB, and follows up on incidents; Assists Head, CES CIS Security office in conducting remediation activities; Provides expert knowledge and skills to maintain integrity of NCI Agency’s operational business networks, ensuring secure operations in a globally networked and highly mobile environment; Responsible for implementing adequate level of information security posture to CES systems; Process equipment, ancillary and software requests in order to balance operational need and operational security; Assists with provision of information security oversight of all CES Managed CIS and networks within the Agency, both for internal operations and for the Agency’s customer-funded Networks, Programme of Work, and ensures adequate level of systems/data protection in accordance with NATO Security policies and directives; Coordinates with systems and network administrators in support of security architecture requirements; Produces reporting on security-related Key Performance Indicators, to ensure full visibility of overall NCIA Information Security posture as a part of the CSSL service delivery and cyber hygiene programmes; Conducts NCIRC Tier 3-level internal vulnerability assessment testing on CES systems, and provides associated internal reporting to CSSL and Service Owners; Plan, deploy, and configure a variety of hardware, software, and security products; Provide feedback, advice and guidance to CSSL and senior CES management in areas of enterprise architecture, NATO security accreditation activities, procurement, as well as training and awareness programmes for CES personnel; Delivers CIS Security awareness presentations; Deputize for higher grade staff, if required; Performs other duties as may be required. Person Specification Qualifications Required You need to hold a vocational training at a higher level in a relevant technical discipline, or equivalent combination of qualifications and experience, with a minimum of 8 years post-related experience. Experience Required In addition to at least 8 years of relevant experience, you will be required to prove: Extensive experience with system security, security architecture, network security, risk management, vulnerability assessment and incident handling; Extensive working experience with CIS security implementation with respect to: network technologies, Firewalls, Virtual Private Networks, Intrusion Detection and Forensic Appliances; Experience with WLAN technologies and endpoint security of mobile devices, such as: Laptops, IOS, tablets and smartphones. It is considered desirable for you to have: Vulnerability assessment team member/leader; Good knowledge and working experience of Public Key Infrastructure; Knowledge of SCADA systems and experience in SCADA vulnerability assessments; Good knowledge and working experience of Microsoft Windows Operating Systems (Server 2012/2016 Windows7/Windows10); Excellent knowledge of, and experience in using common security tools Nessus, NMAP, ePO, etc; Knowledge of common MS and Linux updating and patching systems; Knowledge of common IT security frameworks and governance models; Knowledge of CVSS V2 and V3; Prior experience of working in an international environment comprising both military and civilian elements; Knowledge of NATO responsibilities and organization, including ACO and ACT. Competencies Required Writing and Reporting - Writes convincingly; writes clearly, succinctly and correctly; avoids the unnecessary use of jargon or complicated language; writes in a well-structured and logical way; structures information to meet the needs and understanding of the intended audience. Following Instructions and Procedures - Appropriately follows instructions from others without unnecessarily challenging authority; follows procedures and policies; keeps to schedules; arrives punctually for work and meetings; demonstrates commitment to the organisation; complies with legal obligations and safety requirements of the role. Working with People - Shows respect for the views and contributions of other team members; shows empathy; listens, supports and cares for others; consults others and shares information and expertise with them; builds team spirit and reconciles conflict; adapts to the team and fits in well. Applying Expertise and Technology - Applies specialist and detailed technical expertise; uses technology to achieve work objectives; develops job knowledge and expertise (theoretical and practical) through continual professional development; demonstrates an understanding of different organisational departments and functions. Language Skills Most of the work of the NCI Agency is conducted in the English language, and therefore a thorough knowledge of English, both written and spoken, is essential and some knowledge of French is desirable. Travel Business travel to NATO and national (NATO and non-NATO) facilities as well as frequent travel between the NCI Agency offices. May be required to undertake duty travel to operational theatres inside and outside NATO boundaries. Contract NCI Agency normally offers contracts of employment of a definite duration, not exceeding three years. Contracts may be for less than three years as required to support short-term projects, meet uncertainty with respect to the business outlook, staff performance and other factors. Definite duration contracts may be extended for further periods. When extending contracts, the following is taken into consideration: Renewal is in the interest of the Agency. Staff member's desire to remain with the Agency. The financial situation provides sufficient funding for the post held. The skills, competencies and behaviours, potential and work experience of the staff, versus the requirements of the Agency's work and/or availability of funding. Staff member has served the Agency with performance to the required standard as defined by the Agency. Staff member's deployability to operational theatre. Serving civilian members of NATO will be offered a contract in accordance with the NATO Civilian Personnel Regulations. The first six months of definite duration contracts are a probationary period. During this period the staff member's work is assessed to ensure that he/she has the ability to carry out the duties of the post. At or before the end of the probationary period, the staff member will be notified in writing that the appointment is confirmed or terminated or, in exceptional cases, that the probationary period is extended. What do we offer? Excellent tax-free salary, including (where eligible) expatriation household and children's allowances and additional privileges for expatriate staff. Education allowance for children (where appropriate) and an excellent private health insurance scheme. Generous annual leave and home leave (if eligible). Retirement Pension Plan. To learn more about NCI Agency and our work, please visit our website. Please note that due to the Agency’s transition into a new structure in the near future, this post may be subject to transfer to one of our other locations, as well as to a change of reporting lines. The final decision will be made at the time of a firm offer. The Agency’s recruitment team advises you that due to the large volume of applications it receives the screening process may take up to 2 months after closing date. We appreciate your patience.

https://nato.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=190528 Primary Location Belgium-Mons NATO Body NATO Communications and Information Agency (NCI Agency) Schedule Full-time Salary (Pay Basis) : 3,869.44Euro (EUR) Monthly Grade B.4 Description : 3000 people are working 24/7 to protect 1 billion citizens. We serve 29 nations by defending its networks, and providing real life support to NATO operations and missions. We connect the Alliance. We are leading IT professionals. We are the NCI Agency. We are looking for a talented Senior Technician who will be responsible to provide 2nd line MDM system administration support for all Agency locations, with specific reference to mobile users; ensure end-user satisfaction is achieved in timely fashion. If you think that you have the relevant skills and experience, as well as the relevant academic background that match the requirements of the position, and if you would like to work as a part of multinational team in a challenging environment, we would like to hear from you. This is a position within the NATO Communications and Information Agency (NCIA), an organization of the North Atlantic Treaty Organization (NATO). The NCIA has been established with a view to meeting to the best advantage the collective requirements of some or all NATO nations in the fields of capability delivery and service provision related to Consultation, Command & Control as well as Communications, Information and Cyber Defence functions, thereby also facilitating the integration of Intelligence, Surveillance, Reconnaissance, Target Acquisition functions and their associated information exchange. The Core Enterprise Services (CES) is accountable to the Directorate Infrastructure Services (DIS) for planning and executing the full lifecycle management activities (design, transition and operations) for the identified area of responsibility. CES provides generic, domain independent, technical functionality that enables and facilitates the operation and use of Information Technology resources. CES services (including: subject matter expertise; software engineering; acquisition; operations and maintenance; and, disposal) are provided in the following technical areas: communication and collaboration, web and information services, infrastructure storage and processing, infrastructure networking, composition and mediation, and managed desktop and end user device services. Services are provided throughout the lifecycle to both internal and external customers. All services under the responsibility of the CES Service Line are under the responsibility of the Service Line Chief who is the Service Owner (SO). They are grouped around several service areas, with Workplace Service Area (WPS) being one of these, under responsibility of the Service Area Owner. The services assigned to the SAO are, within each Service Area, further allocated to Service Delivery Managers who report to the SAO. Role Responsibilities Under the direction of Service Delivery Manager, you will perform duties such as the following: Install, maintain and operate full range of computing, printing and network devices required to deliver systems and services for customer office automation; Install and configure for use, COTS software on networked and standalone workstations; Configure local server software and configure special peripheral devices; Execute support requests, work orders and other tasks; Contribute to IT Security compliance and remediation; Contribute to incident, change, configuration and asset management processes through ITSM toolkit; Take care of maintenance of assigned material and coordinate activities for the logistical support, distribution and configuration of devices connected to NATO networks; Provide 2nd line MDM system administration support for all Agency locations, with specific reference to mobile users; ensure end-user satisfaction is achieved in timely fashion; Remain up-to-date in modern IT technology and trends from an end-user perspective enabling state-of-the-art support to customer community; Deputize for higher grade staff, if required; Performs other duties as may be required. Person Specification Qualifications Required We are looking for candidates with a vocational training at higher level in a relevant discipline, or equivalent or Diploma of secondary education – with a minimum 5 years of relevant experience. Experience Required In addition to the minimum relevant experience required, you will need to prove: Extensive experience, related to IT system administrator functions; Excellent IT troubleshooting skills; Detailed knowledge and working experience of Microsoft Windows Server Systems; detailed knowledge of TCP/lP and directory services such as Active Directory, DNS and DHCP; Detailed knowledge and working experience of Client Operating Systems; Good knowledge and working experience of VDI Solutions; Service minded attitude with a strong interest in working directly with users. The following will be considered as an advantage: Knowledge and experience of Microsoft Active directory and GPOs; Prior experience of working in an international environment comprising both military and civilian elements; Knowledge of NATO responsibilities and organization, including ACO and ACT. Competencies Required Working with People - Shows respect for the views and contributions of other team members; shows empathy; listens, supports and cares for others; consults others and shares information and expertise with them; builds team spirit and reconciles conflict; adapts to the team and fits in well. Adhering to Principles and Values - Upholds ethics and values; demonstrates integrity; promotes and defends equal opportunities, builds diverse teams; encourages organisational and individual responsibility towards the community and the environment. Applying Expertise and Technology - Applies specialist and detailed technical expertise; uses technology to achieve work objectives; develops job knowledge and expertise (theoretical and practical) through continual professional development; demonstrates an understanding of different organisational departments and functions. Learning and Researching - Rapidly learns new tasks and commits information to memory quickly; demonstrates an immediate understanding of newly presented information; gathers comprehensive information to support decision making; encourages an organisational learning approach (i.e. learns from successes and failures and seeks staff and customer feedback). Creating and Innovating - Produces new ideas, approaches, or insights; creates innovative products or designs; produces a range of solutions to problems. Coping with Pressures and Setbacks - Maintains a positive outlook at work; works productively in a pressurised environment; keeps emotions under control during difficult situations; handles criticism well and learns from it; balances the demands of a work life and a personal life. Language Skills Most of the work of the NCI Agency is conducted in the English language, and therefore a thorough knowledge of English, both written and spoken, is essential and some knowledge of French is desirable. Travel Business travel to NATO and national (NATO and non-NATO) facilities as well as frequent travel between the NCI Agency offices. May be required to undertake duty travel to operational theatres inside and outside NATO boundaries. Contract NCI Agency normally offers contracts of employment of a definite duration, not exceeding three years. Contracts may be for less than three years as required to support short-term projects, meet uncertainty with respect to the business outlook, staff performance and other factors. Definite duration contracts may be extended for further periods. When extending contracts, the following is taken into consideration: Renewal is in the interest of the Agency; Staff member's desire to remain with the Agency; The financial situation provides sufficient funding for the post held; The skills, competencies and behaviours, potential and work experience of the staff, versus the requirements of the Agency's work and/or availability of funding; Staff member has served the Agency with performance to the required standard as defined by the Agency; Staff member's deployability to operational theatre. Serving civilian members of NATO will be offered a contract in accordance with the NATO Civilian Personnel Regulations. The first six months of definite duration contracts are a probationary period. During this period the staff member's work is assessed to ensure that he/she has the ability to carry out the duties of the post. At or before the end of the probationary period, the staff member will be notified in writing that the appointment is confirmed or terminated or, in exceptional cases, that the probationary period is extended. What do we offer? Excellent tax-free salary, including (where eligible) expatriation household and children's allowances and additional privileges for expatriate staff. Education allowance for children (where appropriate) and an excellent private health insurance scheme. Generous annual leave and home leave (if eligible). Retirement Pension Plan. To learn more about NCI Agency and our work, please visit our website. Please note that due to the Agency’s transition into a new structure in the near future, this post may be subject to transfer to one of our other locations, as well as to a change of reporting lines. The final decision will be made at the time of a firm offer. The Agency’s recruitment team advises you that due to the large volume of applications it receives the screening process may take up to 2 months after closing date. We appreciate your patience.

https://nato.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=190548 Principal Technician-190548 Primary Location Belgium-Mons NATO Body NATO Communications and Information Agency (NCI Agency) Schedule Full-time Salary (Pay Basis) : 4,379.27Euro (EUR) Monthly Grade B.5 Description : We are the NATO's IT Agency serving 29 nations by defending its networks, and providing real life support to its operations and missions. We are working around the clock safeguarding the freedom and security of nearly 1 billion citizens. The NCI Agency is currently seeking a talented Principal Technician to provide 2nd and 3rd line IT Service Desk remotely or on site for client devices such as work stations, laptops, and smart phones. If you think that you have the relevant skills and experience, as well as the relevant academic background that match the requirements of the position, and if you would like to work as a part of multinational team in a challenging environment, we would like to hear from you. Role Responsibilities This is a position within the NATO Communications and Information Agency (NCI Agency), an organization of the North Atlantic Treaty Organization (NATO). The NCIA has been established with a view to meeting to the best advantage the collective requirements of some or all NATO nations in the fields of capability delivery and service provision related to Consultation, Command & Control as well as Communications, Information and Cyber Defence functions, thereby also facilitating the integration of Intelligence, Surveillance, Reconnaissance, Target Acquisition functions and their associated information exchange. Core Enterprise Services (CES) are accountable for planning and executing the full lifecycle management activities (design, transition and operations) for the identified area of responsibility. CES provides generic, domain independent, technical functionality that enables and facilitates the operation and use of Information Technology resources. CES services (including: subject matter expertise; software engineering; acquisition; operations and maintenance; and, disposal) are provided in the following technical areas: communication and collaboration, web and information services, infrastructure storage and processing, infrastructure networking, composition and mediation, and managed desktop and end user device services. Services are provided throughout the lifecycle to both internal and external customers. All services under the responsibility of the CES Service Line are under the responsibility of the Service Line Chief who is the Service Owner (SO). They are grouped around several service areas, with Workplace Service Area (WPS) being one of these, under responsibility of the Service Area Owner. The services assigned to the SAO are, within each Service Area, further allocated to Service Delivery managers who report to the SAO. Under the direction of the Service Delivery Manager (SDM), the incumbent will perform duties such as the following: Responsible for daily technical support and operation of the assigned service under responsibility of the SDM. Ensure, through close collaboration and coordination with internal and external customers, that the Agency’s Client IT services meet the end user’s requirements; Provide 2nd and 3rd line IT Service Desk remotely or on site for client devices such as work stations, laptops, and smart phones. Support; obtain and evaluate customer feedback and provide inputs fortechnical enhancements and new features in the interest of Core Enterprise Services and the Agency; Generate availability reports and statistics to ensure full service provisioning visibility. Advise management on corrective action required to correct detected weaknesses in system performance or availability; Create and provide presentations to customers and stakeholders, and conduct training; Research, test, and assist with the procurement of new client hardware (mostly laptops, tablets, and smart phones); Lead small teams of technicians, local or at other NATO locations, to address and fix Client IT related problems with users and customers; Test and deploy client patches, software upgrades, and test new applications; Support and maintain end point protection on client devices and their infrastructure; Deputize for higher grade staff, if required; Performs other duties as may be required. Person Specification Qualifications Required You need to hold a vocational training at a higher level in a relevant technical discipline, or equivalent combination of qualifications and experience, with a minimum of 8 years post-related experience. It will be considered as asset if you hold MCSE certificate (Microsoft Certified Solutions Expert) or MCSA (Microsoft Certified Solutions Associate) certificate. Experience Required In addition to at least 8 years of relevant experience, you will be required to prove: Extensive IT experience; whether maintaining, configuring and operating servers and storage, or providing various levels of IT support (Microsoft based) whilst working at a Service Desk on site or remotely; Proven experience in successfully interacting with customers; in order to sell IT services, solving customer complaints, and negotiating disputes; Evidence of a service minded attitude, with a strong interest in working directly with users and customers; Proven ability to communicate effectively, both orally and in writing, with experience in providing oral presentations. It is considered desirable for you to have: Good knowledge and working experience of Microsoft Windows Server 2012, 2012 R2, Exchange 2013 and Active Directory; Good knowledge and working experience with Enterprise Mobility Management platforms; Past experience of procuring hardware and making recommendations to management on future purchases; Prior experience of working in an international environment comprising both military and civilian elements; Knowledge of NATO responsibilities and organization, including ACO and ACT. Competencies Required Working with People - Shows respect for the views and contributions of other team members; shows empathy; listens, supports and cares for others; consults others and shares information and expertise with them; builds team spirit and reconciles conflict; adapts to the team and fits in well. Adhering to Principles and Values - Upholds ethics and values; demonstrates integrity; promotes and defends equal opportunities, builds diverse teams; encourages organisational and individual responsibility towards the community and the environment. Applying Expertise and Technology - Applies specialist and detailed technical expertise; uses technology to achieve work objectives; develops job knowledge and expertise (theoretical and practical) through continual professional development; demonstrates an understanding of different organisational departments and functions. Learning and Researching - Rapidly learns new tasks and commits information to memory quickly; demonstrates an immediate understanding of newly presented information; gathers comprehensive information to support decision making; encourages an organisational learning approach (i.e. learns from successes and failures and seeks staff and customer feedback). Presenting and Communicating Information - Speaks fluently; expresses opinions, information and key points of an argument clearly; makes presentations and undertakes public speaking with skill and confidence; responds quickly to the needs of an audience and to their reactions and feedback; projects credibility Language Skills Most of the work of the NCI Agency is conducted in the English language, and therefore a thorough knowledge of English, both written and spoken, is essential and some knowledge of French is desirable. Travel Business travel to NATO and national (NATO and non-NATO) facilities as well as frequent travel between the NCI Agency offices. May be required to undertake duty travel to operational theatres inside and outside NATO boundaries. Contract NCI Agency normally offers contracts of employment of a definite duration, not exceeding three years. Contracts may be for less than three years as required to support short-term projects, meet uncertainty with respect to the business outlook, staff performance and other factors. Definite duration contracts may be extended for further periods. When extending contracts, the following is taken into consideration: Renewal is in the interest of the Agency. Staff member's desire to remain with the Agency. The financial situation provides sufficient funding for the post held. The skills, competencies and behaviours, potential and work experience of the staff, versus the requirements of the Agency's work and/or availability of funding. Staff member has served the Agency with performance to the required standard as defined by the Agency. Staff member's deployability to operational theatre. Serving civilian members of NATO will be offered a contract in accordance with the NATO Civilian Personnel Regulations. The first six months of definite duration contracts are a probationary period. During this period the staff member's work is assessed to ensure that he/she has the ability to carry out the duties of the post. At or before the end of the probationary period, the staff member will be notified in writing that the appointment is confirmed or terminated or, in exceptional cases, that the probationary period is extended. What do we offer? Excellent tax-free salary, including (where eligible) expatriation household and children's allowances and additional privileges for expatriate staff. Education allowance for children (where appropriate) and an excellent private health insurance scheme. Generous annual leave and home leave (if eligible). Retirement Pension Plan. To learn more about NCI Agency and our work, please visit our website. Please note that due to the Agency’s transition into a new structure in the near future, this post may be subject to transfer to one of our other locations, as well as to a change of reporting lines. The final decision will be made at the time of a firm offer. The Agency’s recruitment team advises you that due to the large volume of applications it receives the screening process may take up to 2 months after closing date. We appreciate your patience.

https://nato.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=190495 Engineer (Incident Response)-190495 Primary Location Belgium-Mons NATO Body NATO CIS Group Schedule Full-time Salary (Pay Basis) : 5,467.45Euro (EUR) Monthly Grade A.2 Description : The NATO CIS Group is looking for an Engineer (Incident Response) to serve as the primary point of contact and subject matter expert on the issues related to Cyber Defence Incident Response; that is, the immediate and long-term actions related to a cyber-attack on the deployed network. The post requires frequent travel and lengthy participations in out-of-area deployments for operations and exercises. GENERAL BACKGROUND: The NATO CIS Group conducts CIS operational planning and provides deployed/deployable CIS services and support in support of NATO military operations and exercises. The NATO CIS Group is located at the Supreme Headquarters Allied Powers Europe (SHAPE) the Headquarters of Allied Command Operations (ACO), one of the two major military commands of the North Atlantic Treaty Organization (NATO). POST DESCRIPTION: Location: Casteau/Mons, 60 Km south of Brussels (Belgium) Division: J2/J6 Division POST CONTEXT/POST SUMMARY The J2/6 Division is the technical coordination authority for Deployable Communication Information Systems and is responsible for the operational integration, coordination, direction and provision of required technical services for the NATO Communications Information Systems Group and NATO Signal Battalions. The Information Assurance and Cyber Defence (IACD) Branch is responsible for all aspects of NATO Communications Information Systems Group organizational security and Deployable Communications Information Systems Information Assurance, to include the planning, coordination and operational integration of Defensive Cyberspace Operations and Cyberspace Intelligence. The Defensive Cyberspace Operations (DCO) Section is responsible for planning, preparing, and executing all lifecycle management activities of Deployable Communication Information Systems (DCIS) Cyberspace Defence, and providing guidance and coordinating Defensive Cyberspace Operations (DCO) operational integration to the NATO Signal Battalions. PRINCIPAL DUTIES The incumbent's duties are: Responsible to the NCISG J2/6 IACD Branch DCO Section Head for functional subject matter expertise, engineering, and management of DCIS Incident Response. NCISG CD Subject Matter Expert of DCIS network monitoring, intrusion detection, incident response and consequence management. Develops and maintains NCISG processes and procedures in functional areas of expertise and coordinates within the HQ and subordinate units to ensure compliance. Interfaces with NCIA and NCISG subordinate units to ensure resilience of the DCIS CD capabilities in accordance to the Minimum Military and FMN requirements. Assists in translating the ACO Operational Requirements into CD related directives and guidance documents and develop internal NCISG procedures. Supports the provision of CD services to operations and exercises. Provides engineering support to CD Situational Awareness and Consequence Management for NATO operations and exercises. Engineers and recommends CD architectural & procedural modifications to assist in mitigating risks & vulnerabilities identified during Threat Modelling, Penetration Testing, and in support of Incident and Vulnerability Management findings. Manages DCIS security incident responses in coordination with other partner organizations to counteract malicious activities detected on federated networks, and responds to security incidents when required. May be required to perform as the Incident Response Engineer within the Signal Support Group (SSG) Deployed Network Operations Centre (DNOC) at deployed locations. SPECIAL REQUIREMENTS AND ADDITIONAL DUTIES Mandatory Deployment Post. The incumbent may be required to undertake deployments in support of military operations and exercises, and/or TDY assignments, both within and outside NATO boundaries. Such operational deployment may exceed 30 days duration up to 183 days in any period of 547 days and may be on short notice. For NATO International Civilian Staff, acceptance of an employment contract linked to this post constitutes agreement to deploy in excess of 30 days if required. May be required to participate in NATO policy and publication maintenance and contribute to capability development processes in functional areas of expertise. May be required to augment the NCISG DCC or SSG DNOC in support of NATO operations and exercises. The work is normally performed in a Normal NATO office working environment. Normal Working Conditions apply. The risk of injury is categorized as: No Risk. ESSENTIAL QUALIFICATIONS A. Professional/Experience At least 2 years of recent experience in incident response, intrusion analysis, network and endpoint security. Minimum 2 years of experience in the operation and integration of CD capabilities including intrusion detection and prevention systems (IDS/IPS), boundary protection systems (BPS) and security information and event management systems (SIEM). Minimum 2 years of experience in the engineering and implementation of distributed Cyber Defence (CD) solutions. Minimum 2 years of experience in correlating different types of events in order to identify a wide variety of cyberspace attacks. Proven experience in the development of CIS Security Standard Operating Procedures and technical guidance. Proven experience of leading small teams and influencing others. B. Education/Training University Degree in computer science, engineering disciplines, statistics or similar numerate discipline, operations research., information security or related discipline and 2 years function related experience, or Higher Secondary education and completed advanced vocational training in that discipline leading to a professional qualification or professional accreditation with 4 years post related experience. Advanced certification in Incident Response (GCIA, GCIH or equivalent from another organization). C. Language English - SLP 3333 (Listening, Speaking, Reading and Writing) NOTE: The work both oral and written in this post and in this Headquarters is conducted mainly in English. DESIRABLE QUALIFICATIONS A. Professional Experience Knowledge of NATO CIS concepts, security policies and architectures. Experience in secure network architecture design. Proven experience administering and securing Microsoft Windows-based client and server systems. Extensive experience administering Unix and Linux-based systems. Experience in virtualization technologies, preferably from VMWare. Work experience in Security Operations Centers. Experience with enterprise endpoint protection management suites, preferably from McAfee. Experience with industry standard SIEM solutions, preferably Splunk Enterprise Security. Experience of mentoring junior analysts/technicians. B. Education/Training University Degree in Information Technology or related discipline at a nationally recognized university and 2 years of function-related experience (Cyber Defense Incident Response). Advanced certification in Cyberspace Operations (GMON, GCED or equivalent). Cyber Defence NATO CIS Security Officer (INFOSEC Version 2.0) (CCC-ET-32256) provided by NATO - Communications and Information Systems School (NCISS). Cyber Defence NATO COMPUSEC Level 1 (CCC-ET-32285) provided by NATO - Communications and Information Systems School (NCISS). ATTRIBUTES/COMPETENCIES A. Personal Attributes The incumbent will need to display a high degree of initiative, professionalism and engineering expertise in performance of his/her duties. The rapidly changing NATO environment and increasingly constrained resource situation creates a requirement to solve numerous complex problems and challenges, which shall require the incumbent to draw upon a comprehensive ability to quickly reason, analyze, act with persuasion and diplomacy. Requires a high degree of tact and perseverance to ensure that technically sound decisions are made in a timely manner in reaction to current events. The incumbent must be able to use own initiative with minimal supervision and be able to lead a small functional team, both physical and virtual, in order to implement and manage effective and timely responses to DCIS cyber-attacks. The incumbent will be required to maintain an adequate degree of physical fitness to comply with NATO deployability requirements. He/she needs a high level of organizational, coordination and communication skills. B. Managerial Responsibilities The incumbent serves as the primary point of contact and subject matter expert on the issues related to Cyber Defense Incident Response; that is, the immediate and long-term actions related to a cyber-attack on the deployed network. As such, the incumbent develops and implements cyber-attack response strategies and procedures and is responsible for the coordination, immediate implementation and maintenance of these strategies and procedures by the NATO Signal Battalion Cyber Defence technicians. May be required to fill the position of Signals Support Group / Deployed Network Operations Center (SSG DNOC) CD Cell Head. C. Professional Contacts Regular professional contacts with others inside and/or outside immediate organization on functional matters. Solicits/provides information and assessments/advice in functional area of expertise within the organization. Present and support coordinated NCISG viewpoints and decisions regarding their functional area of expertise to others outside the organization. D. Contribution to Objectives Work involves the provision of information, analysis, and engineering technical solutions in response to cyber-attacks on the DCIS network provided by the organization, compelling others within the organization to action within the Signal Support Group / Deployed Network Operations Center (SSG/DNOC). The incumbent is the lead in responding to a cyber-attack on the deployed network and will commit the Cyber Defence functional area of NCISG to numerous courses of action in defense of the network, affecting NCISG’s mission accomplishment in DCIS provision. This post reports to OCG CXOD 0010 - Section Head (Defensive Cyberspace Operations) - A-3. E. Supervisory Responsibilities There are no reporting responsibilities. REMARKS: This job is advertised for recruitment purposes in anticipation of formal authorization to offer a contract to the selected candidate. If authorization to offer a contract is not obtained, the selection process will be cancelled with no further obligation to the applicants. The candidature of NICs who are redundant / unplaced from NCS-A will be given priority consideration provided their CHRM notifies SHAPE Recruitment Section by not later than the vacancy’s closing date. Test and interviews for this post are expected to be held at SHAPE, Belgium on 16 and 17 Sept 2019. Duration of contract: Serving staff members will be offered a contract according to the NATO Civilian Personnel Regulations (NCPR). Newly recruited staff will be offered a definite duration contract of three years normally followed by an indefinite duration contract. HOW TO APPLY FOR A NATO CIVILIAN POST AT SHAPE: Applications are to be submitted using NATO Talent Acquisition Platform (NTAP) (https://nato.taleo.net/careersection/2/jobsearch.ftl?lang-en). Applications submitted by other means (e.g. mail, e-mail, fax, etc.) are not accepted. NTAP allows adding attachments. A copy of the qualification/certificate covering the highest level of education required by the job description must be provided as an attachment. Essential information must be included in the application form. Particular attention should be given to Education and Experience section of the application form. Each question should be answered completely. Expressions such as “please see attached CV, please see annex / enclosed document” or invitations to follow links to personal webpages are not acceptable and will be disregarded. All answers should be in English (preferably) or in French. Shortlisted candidates will be requested to provide original documentary evidence and a set of copies supporting statements in their applications. Current and past civilians working for NATO or any Coordinated Organization, shall indicate their last grade and step held (next to job title), and specify the name of employing NATO body or Coordinated Organization. Remarks: A) Only nationals from the 29 NATO member states can apply for vacancies at SHAPE. Applications are automatically acknowledged within one working day after submission. In the absence of an acknowledgement please make sure the submission process is completed, or, re-submit the application. C) Qualified redundant staff of the same grade interested in this post should inform this office, via their HR/Personnel Office by not later than vacancy’s closing date. D) Candidates’ individual telephone, e-mail or telefax enquiries cannot be dealt with. All candidates will receive an answer indicating the outcome of their application.

https://nato.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=190496 Engineer (Vulnerability Analysis)-190496 Primary Location Belgium-Mons NATO Body NATO CIS Group Schedule Full-time Salary (Pay Basis) : 5,467.45Euro (EUR) Monthly Grade A.2 Description : The NATO CIS Group is looking for an Engineer (Vulnerability Analysis) to serve as the NCISG Cyber Defence (CD) Subject Matter Expert responsible for vulnerability management and engineering preventive CD capabilities for the Deployable CIS (DCIS). The post requires frequent travel and lengthy participations in out-of-area deployments for operations and exercises. GENERAL BACKGROUND: The NATO CIS Group conducts CIS operational planning and provides deployed/deployable CIS services and support in support of NATO military operations and exercises. The NATO CIS Group is located at the Supreme Headquarters Allied Powers Europe (SHAPE) the Headquarters of Allied Command Operations (ACO), one of the two major military commands of the North Atlantic Treaty Organization (NATO). POST DESCRIPTION: Location: Casteau/Mons, 60 Km south of Brussels (Belgium) Division: J2/J6 Division POST CONTEXT/POST SUMMARY The J2/6 Division is the technical coordination authority for Deployable Communication Information Systems and is responsible for the operational integration, coordination, direction and provision of required technical services for the NATO Communications Information Systems Group and NATO Signal Battalions. The Information Assurance and Cyber Defense (IACD) Branch is responsible for all aspects of NATO Communications Information Systems Group organizational security and Deployable Communications Information Systems (DCIS) Information Assurance, to include the planning, coordination and operational integration of Defensive Cyberspace Operations and Cyberspace Intelligence. The Defensive Cyberspace Operations (DCO) Section is responsible for planning, preparing, and executing all lifecycle management activities of Deployable Communication Information Systems Cyberspace Defence, and providing guidance and coordinating Defensive Cyberspace Operations operational integration to the NATO Signal Battalions. PRINCIPAL DUTIES The incumbent's duties are: Is responsible to the NCISG J2/6 Information Assurance and Cyber Defence (IACD) DCO Section Head for DCIS Vulnerability Management. NCISG CD Subject Matter Expert responsible for vulnerability management and engineering preventive CD capabilities for DCIS. Interfaces with NCIA and NCISG subordinate units to ensure resilience of the DCIS CD capabilities in accordance with the Organization’s requirements. Assists in translating the ACO Operational Requirements into DCIS CD related directives and guidance documents and develop internal NCISG procedures. Supports the provision of CD services to operations and exercises. Provides Engineering support to DCIS CD Situational Awareness and Consequence Management for NATO Operations and exercises. Engineers and recommends CD architectural & procedural modifications to assist in mitigating risks & vulnerabilities identified during Threat Modelling, Penetration Testing, and in support of Incident and Vulnerability Management findings. Manages the NCISG responses to identified vulnerabilities in coordination with other partner organizations to prevent malicious activities from affecting federated networks and responds to vulnerabilities when required. Develops and maintains processes and procedures in areas of functional expertise and coordinates within NCISG HQ and with subordinate units to ensure compliance. Writes detailed problem reports, assessment plan documents and mitigation recommendations as needed. SPECIAL REQUIREMENTS AND ADDITIONAL DUTIES Mandatory Deployment Post. The incumbent may be required to undertake deployments in support of military operations and exercises, and/or TDY assignments, both within and outside NATO boundaries. Such operational deployment may exceed 30 days duration up to 183 days in any period of 547 days and may be on short notice. For NATO International Civilian Staff, acceptance of an employment contract linked to this post constitutes agreement to deploy in excess of 30 days if required. May be required to participate in NATO policy and publication maintenance and capability development in functional areas of expertise. May be required to augment the NCISG DCC or SSG DNOC providing cyberspace vulnerability engineering support to NATO operations and exercises. The work is normally performed in a Normal NATO office working environment. Normal Working Conditions apply. The risk of injury is categorized as: No Risk. ESSENTIAL QUALIFICATIONS A. Professional/Experience Minimum 2 years of recent experience in vulnerability management and remediation. Minimum 2 years of experience in the implementation of distributed vulnerability assessment solutions. Minimum 1 year in identifying vulnerabilities in web-based applications and databases. Experience in the development of CIS Security Standard Operating Procedures and technical guidance. Experience with Cyberspace Threats and the implementation of mitigation techniques. Experience in mentoring junior analysts/technicians. B. Education/Training University Degree in computer science, engineering disciplines, statistics or similar numerate discipline, operations research or related discipline and 2 years function related experience, or Higher Secondary education and completed advanced vocational training in that discipline leading to a professional qualification or professional accreditation with 4 years post related experience. Advanced certification in auditing or vulnerability assessment (GSNA, CISA or equivalent from another organization). C. Language English - SLP 3333 (Listening, Speaking, Reading and Writing) NOTE: The work both oral and written in this post and in this Headquarters is conducted mainly in English. DESIRABLE QUALIFICATIONS A. Professional Experience Knowledge of NATO CIS concepts, security policies and architectures. Experience in secure network architecture design. Extensive experience administering and securing Microsoft Windows-based client and server systems. Experience administering Unix and Linux-based systems. Experience in virtualization technologies, preferably from VMWare. Experience with online Vulnerability Assessment tools, preferably Tenable Nessus Manager or Tenable Security Center. Experience with enterprise endpoint protection management suites, preferably from McAfee. Work experience in Security Operations Centers. Proven experience of leading small teams and influencing others. B. Education/Training University Degree in Information Technology or related discipline at a nationally recognized university and 2 years of function-related experience. Advanced certification in preventive security measures (GCCC or equivalent). Cyber Defence NATO COMPUSEC Level 1 (CCC-ET-32285) provided by NATO - Communications and Information Systems School (NCISS) or equivalent. Network Vulnerability Assessment & Risk Mitigation Course (COP-CD-31370) provided by NATO - School Oberammergau (NSO) or equivalent. ATTRIBUTES/COMPETENCIES A. Personal Attributes The incumbent will need to display a high degree of initiative, professionalism and engineering expertise in performance of his/her duties. The rapidly changing NATO environment and increasingly constrained resource situation creates a requirement to solve numerous complex problems and challenges, which shall require the incumbent to draw upon a comprehensive ability to quickly reason, analyze, act with persuasion and diplomacy. He/she requires a high degree of tact and perseverance to ensure that technically sound decisions are made in a timely manner in reaction to current events. The incumbent must be able to use own initiative with minimal supervision and be able to lead a small functional team, both physical and virtual, in order to implement, manage, and maintain strategies and procedures to timely reduce and prevent network vulnerabilities. The incumbent will be required to maintain an adequate degree of physical fitness to comply with NATO deployability requirements. He/she needs to possess a high level of organizational, coordination and communication skills. B. Managerial Responsibilities The incumbent serves as the primary point of contact and subject matter expert on the issues related to Cyber Defense vulnerabilities; that is, the immediate and long-term actions related to identifying and correcting network areas vulnerable to cyber-attack on the deployed network. As such, the incumbent develops and implements cyber-attack defense strategies and procedures and is responsible for the coordination, immediate implementation and maintenance of these strategies and procedures by the NATO Signal Battalion Cyber Defence technicians. May be required to fill the position of Signals Support Group / Deployed Network Operations Center (SSG DNOC) CD Cell Head. C. Professional Contacts Regular professional contacts with others inside and/or outside immediate organization on functional matters. Solicits/provides information and assessments/advice in functional area of expertise within the organization. Present and support coordinated NCISG viewpoints and decisions regarding functional area of expertise to others outside the organization. D. Contribution to Objectives Work involves the provision of information, analysis, and engineering technical solutions for the Defence of the DCIS network provided by the organization, compelling others within the organization to action within the SSG/DNOC. The incumbent is the lead in assessing the potential cyber-attack vulnerabilities of a deployed network and will commit the Cyber Defence functional area of NCISG to numerous courses of action in defense of the network, affecting NCISG’s mission accomplishment in DCIS provision. This post reports to OCG CXOD 0010 - Section Head (Defensive Cyberspace Operations) - A-3. E. Supervisory Responsibilities There are no reporting responsibilities. REMARKS: This job is advertised for recruitment purposes in anticipation of formal authorization to offer a contract to the selected candidate. If authorization to offer a contract is not obtained, the selection process will be cancelled with no further obligation to the applicants. The candidature of NICs who are redundant / unplaced from NCS-A will be given priority consideration provided their CHRM notifies SHAPE Recruitment Section by not later than the vacancy’s closing date. Test and interviews for this post are expected to be held at SHAPE, Belgium on 16 and 17 September 2019. Duration of contract: Serving staff members will be offered a contract according to the NATO Civilian Personnel Regulations (NCPR). Newly recruited staff will be offered a definite duration contract of three years normally followed by an indefinite duration contract. HOW TO APPLY FOR A NATO CIVILIAN POST AT SHAPE: Applications are to be submitted using NATO Talent Acquisition Platform (NTAP) (https://nato.taleo.net/careersection/2/jobsearch.ftl?lang-en). Applications submitted by other means (e.g. mail, e-mail, fax, etc.) are not accepted. NTAP allows adding attachments. A copy of the qualification/certificate covering the highest level of education required by the job description must be provided as an attachment. Essential information must be included in the application form. Particular attention should be given to Education and Experience section of the application form. Each question should be answered completely. Expressions such as “please see attached CV, please see annex / enclosed document” or invitations to follow links to personal webpages are not acceptable and will be disregarded. All answers should be in English (preferably) or in French. Shortlisted candidates will be requested to provide original documentary evidence and a set of copies supporting statements in their applications. Current and past civilians working for NATO or any Coordinated Organization, shall indicate their last grade and step held (next to job title), and specify the name of employing NATO body or Coordinated Organization. Remarks: A) Only nationals from the 29 NATO member states can apply for vacancies at SHAPE. Applications are automatically acknowledged within one working day after submission. In the absence of an acknowledgement please make sure the submission process is completed, or, re-submit the application. C) Qualified redundant staff of the same grade interested in this post should inform this office, via their HR/Personnel Office by not later than vacancy’s closing date. D) Candidates’ individual telephone, e-mail or telefax enquiries cannot be dealt with. All candidates will receive an answer indicating the outcome of their application.