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  1. https://wipo.taleo.net/careersection/wp_2/jobdetail.ftl?lang=en&job=17021-FT ICT Systems Analyst - 17021-FT Systems Management and Integration Section, IT Technical Division, Administration and Management Sector Grade - P3 Contract Duration - two years * Duty Station : CH-Geneva Publication Date : 15-Mar-2017 Application Deadline : 12-Apr-2017, 10:59:00 PM IMPORTANT NOTICE REGARDING APPLICATION DEADLINE: please note that the deadline for applications is indicated in local date and time. 1. Organizational context Organizational setting: The post is located in the Systems Management and Integration Section, IT Technical Division, Information and Communication Technology Department, Administration and Management Sector. The primary responsibility of the Section is to provide efficient and cost-effective ICT platform services that fulfill the essential business and technical requirements for hosting the Organization's complex and diverse business-critical systems. As the Organization's fee-generating services almost exclusively rely on such systems to receive and process information online, major underlying considerations for the Section are security and performance, ongoing system consolidation, the use of standardized solutions and a progressive move towards integrated ICT architectures for sustainability. The objective of the Section is to manage information security controls with respect to server platforms, firewalls and Internet and to ensure that business systems can be used as integrated services that meet the business requirements as a whole, regardless of the intricacies and interdependencies of the underline technical systems. Purpose of the post: The incumbent’s main role is to support WIPO business systems and applications by maintaining up-to-date technical documentation related to the operations and recovery of critical ICT systems, to coordinate support and maintenance tasks with service providers related to WIPO standard server platforms, and to coordinate documentation and follow-up activities for internal controls and audit. Reporting lines: The incumbent works under the supervision of the Head of the Systems Management and Integration Section. 2. Duties and responsibilities The incumbent performs the following main duties: (a) Design and maintain technical documentation on key business applications and their underlying technical platforms, ensuring that operational and service recovery procedures and dependencies are kept up-to-date, and that changes introduced through Change Management and Release Management processes are accurately reflected. ( Define and recommend standards, media, formats and structure etc. for different document types (such as requirements, design and implementation documentation) to be produced. Organize the information gathering, document creation, review, approval, distribution and archival processes, and write documents as needed. © Maintain document libraries for all critical ICT documents and implement standard procedures for document publication, release management and archival. Interact with Change Management and Configuration Management processes and ensure that approved and validated changes are incorporated into production system documents and that relevant documents for business continuity/ICT service continuity are kept up-to-date. (d) Advise on the design of business applications and ensure that system dependencies and business continuity/ICT service continuity requirements are well understood and documented. Provide input to the service continuity planning process and implements resulting plans. Organize application installation and maintenance in accordance with standard support procedures and ensure that the appropriate technical documentation is provided as part of the project transitioning process and that the required training and knowledge transfer has taken place. Coordinate the efforts between the infrastructure service providers and the business application owners for documenting system requirements and configurations. (e) Plan and coordinate infrastructure interventions (system update, upgrade, migration etc.) and create communication plans to ensure effective and efficient information flow between technical staff and business representatives. Keep system inventory databases (CMDB) up to date and maintain relevant documentation about system changes. (f) Collaborate with the Information Assurance Division for the development of operational processes and control mechanisms that support information security policies and standards for the business systems and ensure that they are suitably implemented for all production systems. Take custody of audit recommendations and follow up with other colleagues for implementation when appropriate. Maintain relevant documentation for audit. (g) Apply agreed ITIL service support processes, in particular incident, problem, configuration, change, and release management and make recommendations to the Head of the Section for service and operational improvements. (h) Act as project manager in IT projects assigned to the section, following standard project management practices. Ensure that suitable project documentation is maintained during the project lifecycle. (i) Perform other duties as required. 3. Requirements Education Essential First-level university degree, preferably in Computer Science, Information Technology, Engineering or related discipline. Desirable Training or certification (such as Certified Professional Technical Communicator issued by the Society for Technical Communication) in technical writing. Specialized training or certification in Red hat Linux System Administration (RHCT/RHCE). Experience Essential At least six years of professional work experience in systems analysis, including writing technical documentation and operating procedures related to large scale, enterprise-level ICT operations, business continuity and disaster recovery. Experience with ICT Service Delivery and Service Support processes within the ITIL framework. Desirable Experience in the configuration and deployment of enterprise as well as open-source solutions. Experience in ICT Service Continuity and Disaster Recovery planning and coordination. Experience in working with Red Hat and VMWare ESX servers, Internet related services, web application integration, planning and coordination of system interventions. Languages Essential Excellent level of written and spoken English. Desirable Knowledge of French or other UN languages. Job-related competencies Essential In-depth knowledge of Networking and Information Security concepts. Excellent analytical skills and the ability to understand and document complex ICT platforms, as well as related operational and risk management procedures. Excellent communication skills, with the ability to clearly explain complex issues, and communicate with technical actors and business area representatives. High level of service orientation and attention to quality. Ability to work under pressure and successfully prioritize tasks in order to manage multiple commitments and deadlines. Excellent interpersonal skills and ability to establish and maintain good working relationships in a multi-cultural environment with sensitivity and respect for diversity. Ability to coordinate and collaborate with technical teams. Desirable Good practical knowledge of the following methodologies/frameworks and skills: Windows and/or Red Hat Linux System Administration (RHCT/RHCE), server management and software integration; Business Continuity Management System. In depth knowledge of ITIL Service Management methodology. Knowledge of PRINCE 2 project management methodology. Knowledge of Enterprise Architecture concepts. 4. Organizational competencies 1. Communicating effectively. 2. Respecting individual and cultural differences. 3. Showing team spirit. 4. Managing yourself. 5. Producing results. 6. Embracing change. 7. Respecting ethics and values. 5. Information Mobility: Candidates appointed to an international position with WIPO are subject to mobility and may be assigned to any activity or duty station of the Organization throughout the world. Annual salary: Total annual salary consists of a net annual salary (net of taxes and before medical insurance and pension fund deductions) in US dollars and a post adjustment. The post adjustment (cost of living allowance) is variable and subject to change without notice in accordance with the rates as set within the UN Common System for salaries and allowances. The figures quoted below are based on the March 2017 rate of 79.5% P3 Annual salary $58,583 Post adjustment $46,573 Total Salary $105,156 Currency USD Salaries and allowances are paid in Swiss francs at the official rate of exchange of the United Nations. Please refer to WIPO’s Staff Regulation and Rules for detailed information concerning salaries, benefits and allowances. Additional Information * Initial period of two years, renewable, subject to satisfactory performance. No fixed-term appointment or any extension hereof shall carry with it any expectancy of, nor imply any right to, (further) extensions or conversion to a permanent appointment. This vacancy announcement may be used to fill other posts at the same grade with similar functions in accordance with Staff Rule 4.9.5. Applications from qualified women as well as from qualified nationals of unrepresented Member States of WIPO and underrepresented geographical regions are encouraged. Please click on the following links for the list of unrepresented Member States and the list of underrepresented regions and the WIPO Member States in these regions. The Organization reserves the right to make an appointment at a grade lower than that advertised. ___________________________________________________________________ By completing an application, candidates understand that any willful misrepresentation made on this web site, or on any other documents submitted to WIPO during the application, may result in disqualification from the recruitment process, or termination of employment with WIPOat a later date, if that employment resulted from such willful misrepresentations. In the event that your candidature is shortlisted, you will be required to provide, in advance, a scanned copy of an identification and of the degree(s)/diploma(s)/certificate(s) required for this position. WIPO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU) / United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net/. Some professional certificates may not appear in the WHED and these will be reviewed individually. Additional testing/interviewing may be used as a form of screening. Initial appointment is subject to satisfactory professional references. Additional background checks may be required.
  2. https://wipo.taleo.net/careersection/wp_2/jobdetail.ftl?lang=en&job=17047-FT ERP Analyst - 17047-FT Management and Administrative Applications Section, Department of Program Planning and Finance, Administration and Management Sector Grade - P3 Contract Duration - two years * Duty Station : CH-Geneva Publication Date : 15-Mar-2017 Application Deadline : 12-Apr-2017, 10:59:00 PM IMPORTANT NOTICE REGARDING APPLICATION DEADLINE: please note that the deadline for applications is indicated in local date and time. 1. Organizational context The post of ERP Analyst is located in the ERP Technical Team, Management and Administrative Applications Section (MAAS), Department of Program Planning and Finance. The objective of the Management and Administrative Applications Section is the continuous development and on-going support of management and administrative applications. The incumbent is responsible for gathering, defining and analyzing business requirements, and liaises with other teams or team members on the design and deployment of ERP functions and modules, added to the Administration Information Management System (AIMS), an integrated software suite of business applications. The incumbent works under the supervision of the Manager, ERP Technical Team. 2. Duties and responsibilities The incumbent will perform the following principal duties: (a) Consult with business users to gather business requirements by selecting appropriate techniques; conduct follow-up process reviews and design workshops; specify and document business requirements and ensure adherence to business objectives and consistency; prepare documentation and reports. ( Investigate and regularly review operational requirements and issues; seek effective business solutions through the identification of opportunities for simplifying, streamlining and enhancing processes and systems; recommend options for consideration and implement solutions. © Follow-up on all phases of business process change projects, from analysis of stakeholder objectives to operational deployment. (d) Organize and validate the work of external contractors as and when required and ensure that the work carried out is in line with business objectives and contractual terms. (e) Work closely with subject matter experts to ensure that adequate user training, change management and solution adoption is an integral part of the change process. (f) Prepare and maintain technical and user documentation; prepare training materials and presentations. (g) Design software applications in accordance with established software engineering guidelines and standards; liaise with IT focal points in other areas to support, maintain and enhance the system interfaces. (h) Provide second level user support for the software applications that fall within the responsibility of the Section; liaise with users to specify and test new or modified processes. (i) Perform other duties as necessary. 3. Requirements Education Essential First-level university degree in computer science, information technology or a related discipline. Desirable ITIL and / or project management certification such as Prince2. Experience Essential At least six years’ relevant professional experience which includes several or all of the following areas: functional analysis and specification, software development, user acceptance testing, software maintenance, documentation standards, training methods and deployment. Substantial hands-on experience working with at least one of the following software solutions: PeopleSoft HCM, PeopleSoft Financials, Hyperion, Oracle Business Intelligence, Acuity Risk Management, Oracle Taleo Recruiting Cloud Service and the PeopleSoft Update Manager. Desirable Experience with any or preferably all of the following software solutions: PeopleSoft HCM, Acuity Risk Management and / or Oracle Taleo Recruiting Cloud Service. Project management experience. Languages Essential Excellent knowledge of written and spoken English. Desirable Knowledge of French. Job-Related Competencies Essential Sound knowledge of ERP business practices in relation to at least one of the following areas: PeopleSoft HCM, PeopleSoft Financials Modules (AP/AR/BI/GL/AM), Commitment Control and Procurement, Business Process Management or automation of cross-functional business processes. Excellent communication and interpersonal skills and ability to maintain effective partnerships and working relations in a multi-cultural environment with sensitivity and respect for diversity. Excellent organizational skills, with the ability to work within strict time constraints and to meet deadlines. Strong analytical skills and the ability to accurately reflect and translate business ideas into functional requirements. High level of client-orientation, with the ability to flexibly react to changing demands. Competent user of Microsoft Office applications (Word, Excel, Outlook, PowerPoint) and the internet, and the ability to quickly adapt to new software, applications and systems. Desirable Knowledge of financial and / or HR business processes applied by the United Nations. SQL and PeopleTools skills. Ability to work with UNIX operating systems. 4. Organizational competencies 1. Communicating effectively. 2. Respecting individual and cultural differences. 3. Showing team spirit. 4. Managing yourself. 5. Producing results. 6. Embracing change. 7. Respecting ethics and values. 5. Information Mobility: Candidates appointed to an international position with WIPO are subject to mobility and may be assigned to any activity or duty station of the Organization throughout the world. Annual salary: Total annual salary consists of a net annual salary (net of taxes and before medical insurance and pension fund deductions) in US dollars and a post adjustment. The post adjustment (cost of living allowance) is variable and subject to change without notice in accordance with the rates as set within the UN Common System for salaries and allowances. The figures quoted below are based on the March 2017 rate of 79.5% P3 Annual salary $58,583 Post adjustment $46,573 Total Salary $105,156 Currency USD Salaries and allowances are paid in Swiss francs at the official rate of exchange of the United Nations. Please refer to WIPO’s Staff Regulation and Rules for detailed information concerning salaries, benefits and allowances. Additional Information * Initial period of two years, renewable, subject to satisfactory performance. No fixed-term appointment or any extension hereof shall carry with it any expectancy of, nor imply any right to, (further) extensions or conversion to a permanent appointment. This vacancy announcement may be used to fill other posts at the same grade with similar functions in accordance with Staff Rule 4.9.5. Applications from qualified women as well as from qualified nationals of unrepresented Member States of WIPO and underrepresented geographical regions are encouraged. Please click on the following links for the list of unrepresented Member States and the list of underrepresented regions and the WIPO Member States in these regions. The Organization reserves the right to make an appointment at a grade lower than that advertised. ___________________________________________________________________ By completing an application, candidates understand that any willful misrepresentation made on this web site, or on any other documents submitted to WIPO during the application, may result in disqualification from the recruitment process, or termination of employment with WIPOat a later date, if that employment resulted from such willful misrepresentations. In the event that your candidature is shortlisted, you will be required to provide, in advance, a scanned copy of an identification and of the degree(s)/diploma(s)/certificate(s) required for this position. WIPO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU) / United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net/. Some professional certificates may not appear in the WHED and these will be reviewed individually. Additional testing/interviewing may be used as a form of screening. Initial appointment is subject to satisfactory professional references. Additional background checks may be required.
  3. https://wipo.taleo.net/careersection/wp_2/jobdetail.ftl?lang=en&job=17026-FT
  4. ERP Portfolio Officer (Communications and Change Management) - P3 - Enterprise Resource Planning Project Management Office, Department of Program Planning and Finance, Administration and Management Sector - 16349 (TA) Temporary Appointment Switzerland-CH-Geneva Recruitment type - International Application Deadline - 06-Jan-2017, 11:59:00 PM ERP Associate Functional Analyst - P2 - Enterprise Resource Planning Project Management Office, Department of Program Planning and Finance, Administration and Management Sector - 16348 (TA) Temporary Appointment Switzerland-CH-Geneva Recruitment type - International Application Deadline - 06-Jan-2017, 11:59:00 PM Technical Security Operations Assistant - G6 - Safety and Security Coordination Service, Security and Information Assurance Division, Administration and Management Sector - 16346 (FT) Fixed Term Appointment Switzerland-CH-Geneva Recruitment type - International Application Deadline - 09-Jan-2017, 11:59:00 PM Senior Technical Architect - P5 - PCT Information Systems Division, PCT Operations Department, Patents and Technology Sector - 16331 (TA) Temporary Appointment Switzerland-CH-Geneva Recruitment type - International Application Deadline - 10-Jan-2017, 11:59:00 PM Service Level Manager - P4 - Production and Support Unit, Operation and Support Section, PCT Information Systems Division, PCT Operations Department, Patents and Technology Sector - 16332 (TA) Temporary Appointment Switzerland-CH-Geneva Recruitment type - International Application Deadline - 10-Jan-2017, 11:59:00 PM Database Specialist - P4 - Systems Management and Integration Section, IT Technical Division, Administration and Management Sector - 16328 (FT) Fixed Term Appointment Switzerland-CH-Geneva Recruitment type - International Application Deadline - 13-Jan-2017, 11:59:00 PM
  5. https://wipo.taleo.net/careersection/wp_2/jobdetail.ftl?lang=en&job=16348%20(TA) ERP Associate Functional Analyst - 16348 (TA) Enterprise Resource Planning Project Management Office, Department of Program Planning and Finance, Administration and Management Sector Grade - P2 Contract Duration - 6 months Duty Station : CH-Geneva Publication Date : 09-Dec-2016 Application Deadline : 06-Jan-2017, 11:59:00 PM Organizational Context: The position is located within the Enterprise Resource Planning - Project Management Office (EPMO), Department of Program Planning and Finance, Administration and Management Sector. The EPMO provides administration and management services across the Organization and is currently undertaking a number of strategic projects across various domains. The Associate Functional Analyst will be responsible for development and delivery of Business Intelligence (BI) reports and dashboards for new ERP portfolio applications and projects. The incumbent will work closely with the existing in-house BI team and ensure that there is an effective transition of functionality. The incumbent will work under the supervision of the ERP Portfolio Delivery Manager, whilst also maintaining a close working relationship with business managers and the Deputy Director and Head of the Management and Administrative Applications Section (MAAS). Main duties: The incumbent will perform the following principal duties: (a) Consult with stakeholders/business process owners to gather, identify, define and document business reporting requirements to be integrated into the BI tool used by the Organization; ( Design, document, test and implement BI dashboards in accordance with business needs and quality expectations as defined by the business and existing standards. © Act as focal point for all BI-related project aspects concerning the implementation, development and testing of new IT systems developed as part of the ERP portfolio. (d) Prepare and maintain technical and user documentation. Design and deliver user training, provide technical advice and support and plan, document and contribute to the transition of BI functionality to MAAS. (e) Periodically review business requirements, identify opportunities for simplifying, streamlining and enhancing processes, systems and documentation standards and propose and implement alternative solutions; (f) Keep abreast of portfolio and project risks. (g) Perform other tasks as assigned. Requirements: Education: Essential: First-level university degree in Computer Science, Information Systems / Technology, Business Administration or related discipline. Experience: Essential: *At least three years’ professional experience in supporting the implementation of information and communication technology systems in an international organization or national government. *Professional experience in developing BI dashboards using Oracle Business Intelligence (OBIEE) and implementation of an ERP. Desirable: Relevant experience within the UN common system. Languages: Essential: Excellent knowledge written and spoken English. Desirable: Knowledge of French. Job-Related Competencies: Essential: *Ability to create dashboards using the Oracle Business Intelligence system as well as capability to map business needs with technology capability. *Sound knowledge of Oracle Business Intelligence Enterprise Edition, preferably 11g, Oracle Enterprise Performance, PeopleSoft HCM. *Good understanding of business reporting requirements, business streams and processes. *Excellent interpersonal skills and ability to maintain effective partnerships and working relations in a multi-cultural environment involving multiple stakeholder groups across the Organization with sensitivity and respect for diversity. *Excellent analytical and organizational skills, with the ability to set priorities and meet deadlines *Excellent communication and presentation skills, with the ability to conduct training for end users. *Confident user of Microsoft Office applications (Word, Outlook, and particularly PowerPoint and Excel), SQL and the ability to adapt quickly to new systems and software Desirable: Project management knowledge (Prince2 Foundation) or a similar methodology. Organizational competencies: 1. Communicating effectively. 2. Respecting individual and cultural differences. 3. Showing team spirit. 4. Managing yourself. 5. Producing results. 6. Embracing change. 7. Respecting ethics and values. Annual salary: Total annual salary consists of a net annual salary (net of taxes and before medical insurance and pension fund deductions) in US dollars and a post adjustment. The post adjustment (cost of living allowance) is variable and subject to change without notice in accordance with the rates as set within the UN Common System for salaries and allowances. The figures quoted below are based on the December 2016 rate of 80%. P2 No Dependants Annual salary $47’803 Post adjustment $38’242 Total Salary $86’045 Currency USD Salaries and allowances are paid in Swiss francs at the official rate of exchange of the United Nations (not applicable for the External Offices). These are subject to change in view of the entry into force of the new common system compensation package on January 1, 2017. Please refer to WIPO’s Staff Regulation and Rules for detailed information concerning salaries, benefits and allowances. Additional Information Temporary appointments are renewable, subject to continuing needs, availability of budget and satisfactory performance with a maximum cumulative length of two years. Applications from qualified women candidates are encouraged. The Organization reserves the right to make an appointment at a grade lower than that advertised. By completing an application, candidates understand that any willful misrepresentation made on this web site, or on any other documents submitted to WIPO during the application, may result in disqualification from the recruitment process, or termination of employment with WIPO at a later date, if that employment resulted from such willful misrepresentations. In the event that your candidature is shortlisted, you will be required to provide, in advance, a scanned copy of an identification and of the degree(s)/diploma(s)/certificate(s) required for this position. WIPO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU) / United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net/. Some professional certificates may not appear in the WHED and these will be reviewed individually. _________________________________________________________________________ Additional testing/interviewing may be used as a form of screening. Initial appointment is subject to satisfactory professional references. Additional background checks may be required.
  6. wipo.taleo.net/careersection/wp_2/jobdetail.ftl?lang=en&job=16328 (FT) Database Specialist - 16328 (FT) Systems Management and Integration Section, IT Technical Division, Administration and Management Sector Grade - P4 Contract Duration - two years * Duty Station : CH-Geneva Publication Date : 09-Dec-2016 Application Deadline : 13-Jan-2017, 11:59:00 PM IMPORTANT NOTICE REGARDING APPLICATION DEADLINE: please note that the deadline for applications is indicated in local date and time. 1. Organizational context The post is located in the System Management and Integration Section, IT Technical Division, Information and Communication Technology Department, Administration and Management Sector. The primary responsibility of the Section is to provide efficient and cost-effective ICT platform services that fulfill the essential business and technical requirements for hosting the Organization’s complex and diverse business-critical systems. As the Organization’s fee-generating services almost exclusively rely on such systems to receive and process information online, major underlying considerations for the Section are security and performance, ongoing system consolidation, the use of standardized solutions and a progressive move towards integrated ICT architectures for sustainability. The objective of the Section is to manage information security controls with respect to server platforms, firewalls and Internet and to ensure that business systems can be used as integrated services and meet the business requirements as a whole, regardless of the intricacies and interdependencies of the underline technical systems. The main role of the incumbent is to provide database support for WIPO business systems and applications, coordinate secure database administration activities, oversee the maintenance of WIPO’s database systems and lead ICT service continuity related activities. The incumbent works under the supervision of the Head of the System Management and Integration Section. 2. Duties and responsibilities The incumbent performs the following main duties: (a)Provide expertise on database facilities for architecture, design and development, performance tuning and integration of business applications. Draft and maintain procedures and documentation for databases. Collaborate with the Security and Information Assurance Division on the setting of standards for definition, security and integrity of database objects and ensures conformity with these standards. Monitors database activity and resource usage. (b)Identify performance errors and service incidents and coordinate the debugging process with application owners and service providers. Define, validate and manage controls for operational alerts, query optimization, use of indexes and database connections, scheduling of resource-intensive queries or scripts etc. that need to be applied to ensure adequate performance and to minimize operational risks. Ensure clear delineation of roles and responsibilities between WIPO and service providers. ©Analyze system utilization and plan for database system upgrades and resource extension to meet growing capacity needs. Review and validate change requests, including, but not limited to database system updates/upgrades, raised by service providers and WIPO application custodians. Plan and coordinate large scale interventions involving multiple parties including different WIPO business areas and the service providers; (d)Regularly review and enhance database backup and archiving strategy and monitor the implementation of database backup policies from the point of view of performance and conformity with defined business requirements (including service recovery targets: RPO/RTO); (e)Design the ICT Disaster Recovery (DR) Plan and related procedures and processes. Lead ICT resiliency/high availability activities, including the coordination and organization of periodic service continuity tests. Liaise with and provide feedback to WIPO’s Business Continuity (BC) function. Ensure that ICTD BC/DR is aligned with the Organization’s resilience policy and strategy. (f)Collaborate with the Security and Information Assurance Division for the development of operational processes and control mechanisms that support information security policies and standards for the business systems and ensure that they are suitably implemented and maintained for all production systems in the area of responsibility; (g)Apply agreed ITIL service support processes, in particular incident, problem, configuration, change, and release management and make recommendations to the Head of the Section for service and operational improvements. (h)Manage IT projects assigned to the Section in line with WIPO standard project management practices as well as Prince2 methodology. (i)Oversee and measure the fulfillment of contractual obligations of service providers. Monitor and challenge service provider performance and identify opportunities for continuous improvement. Develop strategies to address under-performance and compliance failures, including application of contract terms. Identify where changes are required, evaluate the impact, and advise stakeholders about the implications and consequences for the business. Negotiate variations and seek appropriate authorization. Actively support and engage with experts and stakeholders to ensure continuous improvements are identified through review and benchmarking processes. Develop and implement change management protocols. (j)Perform other duties as required. 3. Requirements Education: Essential: Advanced university degree, preferably in Computer Science, Engineering or related discipline. A first-level university degree plus two years of relevant experience in addition to the experience requested below may be accepted in lieu of an advanced university degree. Desirable: Specialized training or certification in Oracle Database systems. Training or certification in at least one of Microsoft SQL Server or MySQL Database systems. Experience: Essential: At least nine years’ professional work experience in managing large Oracle database system environments. Experience with architecting, designing, implementing and maintaining Database cluster systems, such as Oracle RAC. Desirable: Experience with managing at least one other type of database system (MySQL or MS SQL). Experience with the development and testing of ICT infrastructure disaster recovery capabilities. Experience in the secure configuration and deployment of open-source solutions in an enterprise environment. Experience with vendor performance / contract management. Languages: Essential: Excellent knowledge of written and spoken English. Desirable: Knowledge of French or other UN languages. Job-Related Competencies: Essential: Excellent knowledge of database administration and database server management in an Oracle RAC environment. Excellent knowledge of application development, database application integration and troubleshooting of application integration or performance related issues. Knowledge of ITIL Service Management methodology. Knowledge of Networking and Information Security concepts. Knowledge of System Administration and Operating Systems configuration. Excellent analytical skills and the ability to document complex ICT platforms and processes, as well as related operating and risk management procedures. Ability to clearly explain complex issues, and communicate with technical actors, and business area representatives. Service orientation and attention to quality. Ability to work under pressure and successfully prioritize tasks in order to manage multiple commitments and deadlines. Excellent communication and interpersonal skills, with the ability to clearly explain complex issues, and communicate with technical actors, and business area representatives. Proven ability to coordinate and collaborate with technical teams; managing in a cross cultural environment. Desirable: Knowledge of Linux System Administration (RHCT/RHCE), and administration of MySQL or MS SQL databases. Knowledge of PRINCE 2 project management methodology. Knowledge of Enterprise Architecture concepts. Advanced knowledge of Computer programming and Programming Languages. 4. Organizational Competencies 1.Communicating effectively. 2.Respecting individual and cultural differences. 3.Showing team spirit. 4.Managing yourself. 5.Producing results. 6.Embracing change. 7.Respecting ethics and values. 5. Information Mobility: Candidates appointed to an international position with WIPO are subject to mobility and may be assigned to any activity or duty station of the Organization throughout the world. Annual salary: Total annual salary consists of a net annual salary (net of taxes and before medical insurance and pension fund deductions) in US dollars and a post adjustment. The post adjustment (cost of living allowance) is variable and subject to change without notice in accordance with the rates as set within the UN Common System for salaries and allowances. The figures quoted below are based on the December 2016 rate of 80.0% P4 Annual salary $69,032 Post adjustment $55,226 Total Salary $124,258 Currency USD Salaries and allowances are paid in Swiss francs at the official rate of exchange of the United Nations. These are subject to change in view of the entry into force of the new common system compensation package on January 1, 2017. Please refer to WIPO’s Staff Regulation and Rules for detailed information concerning salaries, benefits and allowances. Additional Information * Initial period of two years, renewable, subject to satisfactory performance. No fixed-term appointment or any extension hereof shall carry with it any expectancy of, nor imply any right to, (further) extensions or conversion to a permanent appointment. This vacancy announcement may be used to fill other posts at the same grade with similar functions in accordance with Staff Rule 4.9.4. Applications from qualified women candidates are encouraged. The Organization reserves the right to make an appointment at a grade lower than that advertised. ___________________________________________________________________ By completing an application, candidates understand that any willful misrepresentation made on this web site, or on any other documents submitted to WIPO during the application, may result in disqualification from the recruitment process, or termination of employment with WIPOat a later date, if that employment resulted from such willful misrepresentations. In the event that your candidature is shortlisted, you will be required to provide, in advance, a scanned copy of an identification and of the degree(s)/diploma(s)/certificate(s) required for this position. WIPO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU) / United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net/. Some professional certificates may not appear in the WHED and these will be reviewed individually. Additional testing/interviewing may be used as a form of screening. Initial appointment is subject to satisfactory professional references. Additional background checks may be required.
  7. https://wipo.taleo.net/careersection/wp_2/jobdetail.ftl?lang=en&job=16331%20(TA) Senior Technical Architect - 16331 (TA) PCT Information Systems Division, PCT Operations Department, Patents and Technology Sector Grade - P5 Contract Duration - twelve months Duty Station : CH-Geneva Publication Date : 18-Nov-2016 Application Deadline : 10-Jan-2017, 11:59:00 PM 1. Organizational Context Organizational Setting The position is located in the PCT Information Systems (PCTIS) Division. The Division implements the service management framework for the portfolio of business applications supporting the PCT, a highly successful patent filing treaty. The Division also contains application development teams, and there is collaboration with infrastructure teams and end users. It also delivers service desk, information architecture, release and deployment coordination and systems operation services to the PCT. Purpose Statement The main role of the incumbent is to convert business requirements and needs into future architecture and design, guide the development and communicate on high-level structures of integrated solutions. He or she provides guidance on the modifications and integration of components and ensure that they take account of existing architectures, strategies, policies, standards and practices. He or she also ensures that existing and future components remain compatible. Reporting Lines The incumbent works under the supervision of the Director of the Division. Work Relations He or she works closely with the Head of the Operations and Support Section, and the head of the Production and Support Unit and liaises with Enterprise Architecture Division, concerned IT staff and users within and outside the Service on architecture, production, deployment, intervention and maintenance issues. 2. Duties and Responsibilities The incumbent will perform the following principal duties: (a) Designs target architectures for complex and highly secure systems, based on business requirements and needs, within a business change programme, ensuring viability, stability and consistency with existing systems. ( Guides the development of above mentioned designs, by establishing comprehensive strategy and policy for architecture components, promoting the discipline to ensure consistency and using appropriate tools, following WIPO technology Standards. © Ensures and demonstrate that requirements are met based on business requirements. (d) Selects appropriate design standards, methods and tools, consistent with agreed enterprise and solution architectures and ensures they are applied effectively. (e) Liaise with business representatives to present any options or considerations which require a business decision. (f) Maintain technology awareness, propose and validate technical solutions. (g) Produces detailed component specifications and translates these into detailed designs for implementation using selected products. (h) Perform other related duties as required. 3. Requirements Education Essential First-level university degree in information technology, computer science or a related field. Proficient in an Architecture framework. Desirable Certification in project management, e.g. PRINCE2 or Agile. Experience Essential At least fifteen years of relevant professional experience, including in the domain of Enterprise Architecture, System and network architecture, managing large scale IT transformation projects with direct business impact by using industry standard methodologies and tools. At least fifteen years of experience with at least two of the following areas: ICT infrastructure design and operations, information architecture design and operations, software architecture design and implementation. Desirable Experience in large scale IT program Architecture design and implementation. Experience with highly secure ICT solutions. Experience in international IP registration systems. Language Essential Excellent knowledge of English. Desirable Knowledge of other PCT publication languages. Knowledge Essential Knowledge of Enterprise, System Architecture. Knowledge and understanding of infrastructure, network configurations, physical and virtual servers, SANs, WAN topologies, HA/clustering, dynamic allocation policies, storage solutions etc… Knowledge of Virtualized environments management; Server and Desktop Virtualization; IaaS (Infrastructure as a Service); SaaS (Software as a Service); SDDC (Software Defined Data Centre). Desirable Knowledge of project management, determining a course of action by breaking it down into smaller steps and by planning and resourcing each of these, making allowance for potential problems. Knowledge of methods and techniques for delivering effective presentations. Knowledge of methods and techniques for preparing and presenting business cases, requests for proposal (RFP) invitations to tender (ITT) and statements of requirements/work both orally and in writing. Skills and Competencies Essential (a) Ability to understand and simplify underlying issues in complex problems or situations. ( Expert in the IT/IS infrastructure (hardware, databases, public/private cloud, operating systems, intelligent SAN, *aaS, middleware/SOA, Lan, WLan, Wi-Fi etc.) and the IT applications and service processes used internally, including those associated with sustainability and efficiency including virtualization, re-use/sharing, and closed loop strategies. © Expert in business analysis, understanding the needs of the internal or external business owners and regularly communicating with stakeholders when taking actions or making decisions. (d) Proficient in planning and managing interactions between two or more networking systems, computers or other "intelligent" devices. Examples: topological design, load balancing, virtual distributed firewall, overlay networks. (e) Ability to foresee and evaluate impact of action on dependencies and take appropriate action. (f) Ability to maintain technology awareness, provide analytical comparison of IT products against specified criteria (including costs) to determine the solution which best meets the business need. (g) Ability to elaborate and execute organizational strategy. (h) Ability to advise on available relevant standards, methods, tools and applications and make appropriate choices from alternatives. (i) Excellent communication and interpersonal skills and ability to maintain effective partnerships and working relations in a multicultural, multi-ethnic environment with sensitivity and respect for diversity. 4. Organizational Competencies 1. Communicating effectively. 2. Respecting individual and cultural differences. 3. Showing team spirit. 4. Managing yourself. 5. Producing results. 6. Embracing change. 7. Respecting ethics and values. Annual salary: Total annual salary consists of a net annual salary (net of taxes and before medical insurance and pension fund deductions) in US dollars and a post adjustment. The post adjustment (cost of living allowance) is variable and subject to change without notice in accordance with the rates as set within the UN Common System for salaries and allowances. The figures quoted below are based on the November 2016rate of 84.7%. P5 With Dependants No Dependants Annual salary $88'898 $82’586 Post adjustment $75'297 $69’950 Total Salary $164’195 $152’536 Currency USD Salaries and allowances are paid in Swiss francs at the official rate of exchange of the United Nations (not applicable for the External Offices). Please refer to WIPO’s Staff Regulation and Rules for detailed information concerning salaries, benefits and allowances. Additional Information Temporary appointments are renewable, subject to continuing needs, availability of budget and satisfactory performance with a maximum cumulative length of two years. Applications from qualified women candidates are encouraged. The Organization reserves the right to make an appointment at a grade lower than that advertised. By completing an application, candidates understand that any willful misrepresentation made on this web site, or on any other documents submitted to WIPO during the application, may result in disqualification from the recruitment process, or termination of employment with WIPO at a later date, if that employment resulted from such willful misrepresentations. In the event that your candidature is shortlisted, you will be required to provide, in advance, a scanned copy of an identification and of the degree(s)/diploma(s)/certificate(s) required for this position. WIPO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU) / United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link:http://www.whed.net/. Some professional certificates may not appear in the WHED and these will be reviewed individually. _________________________________________________________________________ Additional testing/interviewing may be used as a form of screening. Initial appointment is subject to satisfactory professional references. Additional background checks may be required.
  8. https://wipo.taleo.net/careersection/wp_2/jobdetail.ftl?lang=en&job=16332%20(TA) Service Level Manager - 16332 (TA) Production and upport Unit, Operation and Support Section, PCT Information Systems Division, PCT Operations Department, Patents and Technology Sector Grade - P4 Contract Duration - twelve months Duty Station : CH-Geneva Publication Date : 18-Nov-2016 Application Deadline : 10-Jan-2017, 11:59:00 PM 1. Organizational Context Organizational Setting The position is located in the Production and Support Unit, Operations and Support Section of the PCT Information Systems (PCTIS) Division. The Section implements the service management framework for the portfolio of business applications supporting the PCT, a highly successful patent filing treaty. The Section coordinates with the application development teams, infrastructure teams and end users. It delivers service desk, information architecture, release and deployment coordination and systems operation services to the PCT. Purpose Statement The main role of the incumbent is to identify, review and maintain a catalogue of services, based on business needs and requirements, between PCT and internal or external departments. He or she will liaise with different services, ensure that operational methods, procedures and tools are properly established, reviewed and maintained. He or she will review the service agreements with relevant parties, ensure targets are met and suggest improvements to meet forecast changes. Reporting Lines The incumbent works under the supervision of the Head of the Production and Support Unit, Operations and Support Section. Work Relations He or she works under the supervision of the Head of the Production and Support Unit and liaises with concerned IT staff and users within and outside the Service on project related matters. 2. Duties and Responsibilities The incumbent will perform the following principal duties: (a) Identify existing procedures, operational methods, capabilities and tools and maintain a catalogue of available services. ( Liaise with various working units, process owners, business areas and review Service level Requirements, existing Service Level Agreements. Identify area of improvements (procedures, communication tools...) and prepare proposals. © Support organizational transformation activities with the establishment of repeatable consistent operational processes in a multi-vendor outsourcing environment. Engages with project managers or Project Management Office, to ensure service level and procedures are aligned with future transformations. (d) Support development, deployment and support of IT business solutions activities by reviewing and maintaining operational procedures. (e) Evaluate existing and identify missing capabilities and prepare proposals to comply with future needs and transformations. (f) Ensure that service delivery meets service levels agreed with business stakeholders. (g) Perform analysis, documentation and development of change requests on procedures. (h) Perform other related duties as required. 3. Requirements Education Essential First-level university degree in information technology, computer science or a related field. ITIL V3 Certification. Desirable Certification in Project Management, e.g. PRINCE2 or Argile. Experience Essential At least ten years of relevant professional experience, including in the domain of Service Strategy, Service Level and Delivery Management, participating in specific education about how to apply ITIL best practices in large scale IT projects with direct business impact. Experience in establishing consistent operational processes in a multi-vendor out sourced and in sourced environment Demonstrated ability to define, implement and maintain complex Service Level Agreements, Operating Level Agreement, and Service Delivery Agreements. Desirable Experience in Change Management. Experience in international IP registration systems. Language Essential Excellent knowledge of English. Desirable Knowledge of other PCT publication languages. Knowledge Essential Knowledge of Service Level Management. Knowledge of transition and change management. Skills and Competencies Essential (a) Excellent communication and interpersonal skills and ability to maintain effective partnerships and working relations in a multicultural, multi-ethnic environment with sensitivity and respect for diversity. ( Ability to understand the organization’s IT infrastructure, services provided and customers/users. © Ability to understand the organization’s business and how IT contributes to it. (d) Ability to bring together and work with a team of people with varied backgrounds - business analysts, technical experts, process owners - to articulate and remedy service level issues. (e) Ability to advise on available standards, methods, tools and applications and make appropriate choices from alternatives. (f) Technical understanding with ability to translate into business concepts 4. Organizational Competencies 1. Communicating effectively. 2. Respecting individual and cultural differences. 3. Showing team spirit. 4. Managing yourself. 5. Producing results. 6. Embracing change. 7. Respecting ethics and values. Annual salary: Total annual salary consists of a net annual salary (net of taxes and before medical insurance and pension fund deductions) in US dollars and a post adjustment. The post adjustment (cost of living allowance) is variable and subject to change without notice in accordance with the rates as set within the UN Common System for salaries and allowances. The figures quoted below are based on the November 2016rate of 84.7%. P4 With Dependants No Dependants Annual salary $74'130 $69’032 Post adjustment $62'788 $58’470 Total Salary $136’918 $127’502 Currency USD Salaries and allowances are paid in Swiss francs at the official rate of exchange of the United Nations (not applicable for the External Offices). Please refer to WIPO’s Staff Regulation and Rules for detailed information concerning salaries, benefits and allowances. Additional Information Temporary appointments are renewable, subject to continuing needs, availability of budget and satisfactory performance with a maximum cumulative length of two years. Applications from qualified women candidates are encouraged. The Organization reserves the right to make an appointment at a grade lower than that advertised. By completing an application, candidates understand that any willful misrepresentation made on this web site, or on any other documents submitted to WIPO during the application, may result in disqualification from the recruitment process, or termination of employment with WIPO at a later date, if that employment resulted from such willful misrepresentations. In the event that your candidature is shortlisted, you will be required to provide, in advance, a scanned copy of an identification and of the degree(s)/diploma(s)/certificate(s) required for this position. WIPO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU) / United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link:http://www.whed.net/. Some professional certificates may not appear in the WHED and these will be reviewed individually. _________________________________________________________________________ Additional testing/interviewing may be used as a form of screening. Initial appointment is subject to satisfactory professional references. Additional background checks may be required.
  9. https://wipo.taleo.net/careersection/wp_2/jobdetail.ftl?lang=en&job=16335%20(TA) Project Manager - 16335 (TA) Production and Support Unit, Operation and Support Section, PCT Information Systems Division, PCT Operations Department, Patents and Technology Sector Grade - P3 Contract Duration - twelve months Duty Station : CH-Geneva Publication Date : 18-Nov-2016 Application Deadline : 10-Jan-2017, 11:59:00 PM 1. Organizational Context Organizational Setting The position is located in the Production and Support Unit, Operations and Support Section of the PCT Information Systems (PCTIS) Division. The Section implements the service management framework for the portfolio of business applications supporting the PCT, a highly successful patent filing treaty. The Section coordinates with the application development teams, infrastructure teams and end users. It delivers service desk, information architecture, release and deployment coordination and systems operation services to the PCT. Purpose Statement The main role of the incumbent is to manage projects, applying his knowledge, skills, tools, and techniques to project activities to meet identified business needs. He or she will manage projects within agreed parameters of cost, timescales, and quality. Reporting Lines The incumbent works under the supervision of the Head of the Production and Support Unit. Work Relations He or she works under the supervision of the Head of the Production and Support Unit and liaises with concerned IT staff and users within and outside the Service on project related matters. 2. Duties and Responsibilities The incumbent will perform the following principal duties: (a) Define documents and safely execute projects, or sub-projects, actively participating in all phases of the project; identify, assess and manage risks to the success of the project. ( Estimate costs, timescales and resource requirements for the successful delivery of the project(s) to agreed terms of reference; monitor and take action where these deviate from defined tolerances; maintain required financial records, using appropriate tools, for compliance and audit. © Prepare and maintain realistic project schedules and quality plans and tracks all activities against them, providing regular and accurate reports to stakeholders, program management and business representatives as appropriate. (d) Manage the change control procedure, gaining authorization for revisions to the project(s) from project sponsors. (e) Ensure select project management methodology and standards are clearly defined and used throughout the project. (f) Ensure that own projects are formally closed and reviewed, and that lessons learned are captured and auctioned; produce appropriate documentation to support these processes. (g) Organize requirements into appropriate categories, clarify specifications of products and services to be procured; initiate and follow RFPs. (h) Collect and collate data and uses appropriate techniques to assess costs and benefits of options and make decisions about the most appropriate route of procurement within legal constraints; evaluate and participate in the selection of suppliers based on the specification and evaluation criteria. (i) Act where needed as the liaison between the customer and supplier organizations, contributing to the relationship regarding the contracts on behalf of the customer organization, enabling all communications to take place effectively and efficiently. (j) Perform other related duties as required. 3. Requirements Education Essential First-level university degree in information technology, computer science or a related field. Certification in project management, e.g. PRINCE2 or Agile. Desirable Certification in Program Management methodology (MSP). Experience Essential At least six years of relevant professional experience, including in managing IT projects with direct business impact by using industry standard project management methodologies, tools, and project planning and control techniques, including budget control. Desirable Experience working with large scale, multi-functional IT projects / programs. Experience in international IP registration systems. Language Essential Excellent knowledge of English. Desirable Knowledge of other PCT publication languages. Knowledge Essential Knowledge of systems analysis and design techniques using industry standard methodologies. Desirable Knowledge of vendor management. Skills and Competencies Essential (a) Skills in project planning, including the ability to analyze, plan, execute and evaluate work to time, cost and quality targets, including the assessment and evaluation of risk. ( Ability to foresee and evaluate impact of action on dependencies and take appropriate action. © Ability to elaborate and evaluate RFPs. (d) Ability to advise on available standards, methods, tools and applications relevant to Project Management and make appropriate choices from alternatives. (e) Excellent communication and interpersonal skills and ability to maintain effective partnerships and working relations in a multicultural, multi-ethnic environment with sensitivity and respect for diversity. (f) Ability to implement and maintain an efficient and transparent Project and Program Office environment including processes, toolkits and documentation. 4. Organizational Competencies 1. Communicating effectively. 2. Respecting individual and cultural differences. 3. Showing team spirit. 4. Managing yourself. 5. Producing results. 6. Embracing change. 7. Respecting ethics and values. Annual salary: Total annual salary consists of a net annual salary (net of taxes and before medical insurance and pension fund deductions) in US dollars and a post adjustment. The post adjustment (cost of living allowance) is variable and subject to change without notice in accordance with the rates as set within the UN Common System for salaries and allowances. The figures quoted below are based on the November 2016rate of 84.7%. P3 With Dependants No Dependants Annual salary $61'470 $57’379 Post adjustment $52'065 $48’600 Total Salary $113’535 $105’979 Currency USD Salaries and allowances are paid in Swiss francs at the official rate of exchange of the United Nations (not applicable for the External Offices). Please refer to WIPO’s Staff Regulation and Rules for detailed information concerning salaries, benefits and allowances. Additional Information Temporary appointments are renewable, subject to continuing needs, availability of budget and satisfactory performance with a maximum cumulative length of two years. Applications from qualified women candidates are encouraged. The Organization reserves the right to make an appointment at a grade lower than that advertised. By completing an application, candidates understand that any willful misrepresentation made on this web site, or on any other documents submitted to WIPO during the application, may result in disqualification from the recruitment process, or termination of employment with WIPO at a later date, if that employment resulted from such willful misrepresentations. In the event that your candidature is shortlisted, you will be required to provide, in advance, a scanned copy of an identification and of the degree(s)/diploma(s)/certificate(s) required for this position. WIPO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU) / United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link:http://www.whed.net/. Some professional certificates may not appear in the WHED and these will be reviewed individually. _________________________________________________________________________ Additional testing/interviewing may be used as a form of screening. Initial appointment is subject to satisfactory professional references. Additional background checks may be required.
  10. https://wipo.taleo.net/careersection/wp_2/jobdetail.ftl?lang=en&job=16318%20(FT) Data Administrator - 16318 (FT) Patent Database Section, Global Databases Division, Global Infrastructure Sector Grade - P3 Contract Duration - two years * Duty Station : CH-Geneva Publication Date : 24-Oct-2016 Application Deadline : 24-Nov-2016, 12:59:00 AM IMPORTANT NOTICE REGARDING APPLICATION DEADLINE: Please note that the deadline for applications is 1:00 AM Geneva time on November 24, 2016. Please make sure to finalize your application by November 23. 1. Organizational context The post is located in the Patent Database Section. The Section is responsible for maintaining and developing the PATENTSCOPE patent search system. PATENTSCOPE, one of WIPO's Global Databases, is a patent search system providing public access to patent applications in full text format, including national patent collections contributed by offices with whom agreements have been reached. The PATENTSCOPE system is updated daily with dozens of data sources, complex data structures, unreliable data sources with quality problems and includes tens of millions of records. The main role of the incumbent is to plan, design, implement, improve, maintain and operate the complex data conversion and loading procedures for the PATENTSCOPE system ensuring that national patent collections are processed and loaded in a timely manner while continuously improving the level of automation of procedures, taking into account the planned growth of contributing national offices and source format changes. The incumbent works under the supervision of the Head of the Section in close collaboration with other members of the Division. 2. Duties and responsibilities The incumbent performs the following principal duties: (a) Develop strategies for, and ensure PATENTSCOPE's data optimum quality, timeliness and completeness, in particular by means of internal and external data curation systems, automation and managing the loading of national collection updates, including bibliographic data, image and full-text documents. ( Analyze, design, implement and support data formatting and cleaning operations. © Design, develop and maintain testing procedures in order to assess the level of integrity and consistency of the system’s data. (d) Ensure the efficiency of the loading procedures and improve the procedures by identifying performance bottlenecks and propose appropriate solutions. (e) Monitor the data loading execution during production, identify data format exception cases and refine system procedures to handle identified exceptions in a timely manner. (f) Maintain technical expertise by keeping up to date with new technology, assess applications and make proposals to supervisor. (g) Develop and maintain technical and training documentation. (h) Participate as a member of the PATENTSCOPE development team. (i) Perform other related duties as required. 3. Requirements Education Essential First-level university degree in computer science or information technology. Desirable Certification in JAVA, MySQL, Talend products. Experience Essential At least three years of continuous experience with any of the TALEND tools for data integration and at least three years of continuous experience with MySQL and Java. Languages Essential Excellent written and spoken knowledge of English. Desirable Knowledge of other official UN languages. Job-related competencies Essential Comprehensive knowledge of data exchange standards, XML format, XML processing tools, JAVA, open source development environments and database environments including Oracle, MySQL or similar products. Knowledge of data quality assurance. Good understanding of IT best practice and its application in a business environment. Ability to quickly understand and apply new technical solutions. Excellent analytical and organizational skills. Good knowledge of production procedures and data flows. Ability to troubleshoot under pressure. Ability to communicate information clearly, both orally and in writing. Ability to work on own initiative and as a member of a team. Good communication and interpersonal skills and ability to maintain effective partnerships and working relations in a multi-cultural environment with sensitivity and respect for diversity. Desirable Understanding patent documents and patent data fields. Knowledge of patent data exchange standards. 4. Organizational competencies 1. Communicating effectively. 2. Respecting individual and cultural differences. 3. Showing team spirit. 4. Managing yourself. 5. Producing results. 6. Embracing change. 7. Respecting ethics and values. 5. Information Mobility: Candidates appointed to an international position with WIPO are subject to mobility and may be assigned to any activity or duty station of the Organization throughout the world. Annual salary: Total annual salary consists of a net annual salary (net of taxes and before medical insurance and pension fund deductions) in US dollars and a post adjustment. The post adjustment (cost of living allowance) is variable and subject to change without notice in accordance with the rates as set within the UN Common System for salaries and allowances. The figures quoted below are based on the October 2016rate of 87.5% P3 With Dependants No Dependants Annual salary $61,470 $57,379 Post adjustment $53,786 $50,207 Total Salary $115,256 $107,586 Currency USD Salaries and allowances are paid in Swiss francs at the official rate of exchange of the United Nations. Please refer to WIPO’s Staff Regulation and Rules for detailed information concerning salaries, benefits and allowances. Additional Information * Initial period of two years, renewable, subject to satisfactory performance. No fixed-term appointment or any extension hereof shall carry with it any expectancy of, nor imply any right to, (further) extensions or conversion to a permanent appointment. This vacancy announcement may be used to fill other posts at the same grade with similar functions in accordance with Staff Rule 4.9.4. Applications from qualified women candidates are encouraged. The Organization reserves the right to make an appointment at a grade lower than that advertised.
  11. https://wipo.taleo.net/careersection/wp_2/jobdetail.ftl?lang=en&job=16254%20(FT) Director - 16254 (FT) Registries Support Division, Madrid Registry, Brands and Designs Sector Grade - D1 Contract Duration - two years * Duty Station : CH-Geneva Publication Date : 10-Jun-2016 Application Deadline : 29-Jul-2016, 11:59:00 PM 1. Organizational context The post is located in the Registries Support Division (RSD), Brands and Designs Sector. RSD is responsible for providing logistical, operational and Information and Communications Technology (ICT) development and support services enabling the administration of the Madrid, Hague and Lisbon IP registration Systems. The main role of the incumbent is to plan, direct and evaluate the development and provision of information technology services that are critical in meeting substantive Organizational objectives and functions, and to support through the management of logistical and technical services the various complex and diverse business activities undertaken by the Sector. The incumbent works under the supervision of the Director of the Madrid Registry who, in turn, reports to the Deputy Director General, Brands and Designs Sector. 2. Duties and responsibilities The incumbent will perform the following principal duties: Formulate, defend and implement the comprehensive automation strategy of the Sector, in consultation with Sector management, key users and stakeholders, in accordance with plans and priorities approved by Sector management; ensure agility and responsiveness to evolving business objectives and growth; and in consultation with Sector management, participate in periodic reviews of the automation strategy and implementation plans and ensure that such plans are adjusted to and take advantage of new realities including changes in technology. Exercise significant managerial responsibility for the administration, coordination and delivery of day-to-day support to key users, Offices and the Registries, particularly in relation to the planned separation and migration of the systems to specific business areas without interruption. Evaluate technological developments and the needs of the Sector and ensure that automation solutions are adapted to the idiosyncrasies of each of the Sector’s business activities yet, to the extent possible, technically coherent. Create advanced models and frameworks, and develop an IT platform capable of providing “state of the art” services to users and Offices, delivering maximum operational efficiencies, and interfacing efficiently with other relevant WIPO IT systems. nsure that the Sector’s overall automation solutions and service delivery are compliant with the Organization wide ICT standards including; application development standards, information security and quality standards together with appropriate service management and service delivery standards (based on industry standards such as ITIL), as well as project methodology standards. oordinate and liaise with the ICT Department on the provision of ICT infrastructure services to the Sector, as well as liaison on the evolution of the Organization’s ICT standards and business continuity and disaster recovery plans. ontinuously scan the ICT environment, keeping abreast of ICT trends and identify emerging technologies that could enable business change and improve customer services; advise the Deputy Director General on IT and technical matters, and explain and account for ICT program and services to management and the legislative body. n consultation with Sector management, participate in the identification and prioritization of new projects and initiatives; oversee the planning and delivery of the new projects and services in accordance with the Sector’s automation strategy, organizing resources and establishing priorities to facilitate the achievement of objectives. Exercise significant asset management; develop the Division’s work plans, budget and monitor utilization of resources, and report to Sector management on performance and progress on key initiatives. anage staff and consultants in terms of performance, career planning, training and mobility; supervise the Heads of Section; foster a working environment that combines individual responsibility and team work whilst maintaining a fully collaborative atmosphere. erform other related duties as required. 3. Requirements Education Essential Advanced university degree in Information technology, computer science or a related field. A first-level degree plus two years of relevant professional experience in addition to the years of experience mentioned below may be acceptable in lieu of the advanced university degree. Desirable Certification in project management, preferably PRINCE2. Experience Essential At least 15 years of professional experience in the provision of information services, and extensive IT management experience at a senior level involving diversified and increasing responsibilities. Substantial experience managing projects involving external providers. Desirable Experience in the ICT implementation of the legal, operational and strategic requirements of industrial property registration systems. Experience working in an international environment. Experience dealing with different type of stakeholders. Languages Essential Excellent written and spoken knowledge of English. Desirable Knowledge of other UN languages, particularly French. Job related competencies Essential Demonstrated ability to advise senior management on information technology services policies, strategies and priorities and to formulate related strategic and operational plans. Proven ability to supervise and motivate ICT staff and to plan and manage the delivery of information services and projects with timely and cost-conscious achievement of results. Excellent knowledge of modern information services (technology, systems, standards) and concepts including best practices in IT service provision and project management. Well-developed skills in problem analysis, creating and achieving solutions, communication, negotiation and interpersonal relationships. Desirable Demonstrated ability to understand the legal, operational and strategic requirements of industrial property registration systems, and the implications of information technology for the provision of automated working methods to meet those requirements. 4. Organizational competencies 1. Communicating effectively. 2. Respecting individual and cultural differences. 3. Showing team spirit. 4. Managing yourself. 5. Producing results. 6. Embracing change. 7. Respecting ethics and values. WIPO Managerial Competencies 1. Creating a stimulating work environment. 2. Planning and managing resources. 3. Promoting change, innovation and learning. 4. Building and promoting partnerships. 5. Leading WIPO to the future (for Directors and above). 5. Information Mobility: Candidates appointed to an international position with WIPO are subject to mobility and may be assigned to any activity or duty station of the Organization throughout the world. Annual salary: Total annual salary consists of a net annual salary (net of taxes and before medical insurance and pension fund deductions) in US dollars and a post adjustment. The post adjustment (cost of living allowance) is variable and subject to change without notice in accordance with the rates as set within the UN Common System for salaries and allowances. The figures quoted below are based on the June 2016 rate of83.7% D1 With Dependants No Dependants Annual salary $105,572 $97,583 Post adjustment $88,364 $81,677 Total Salary $193,936 $179,260 Currency USD Salaries and allowances are paid in Swiss francs at the official rate of exchange of the United Nations. Please refer to WIPO’s Staff Regulation and Rules for detailed information concerning salaries, benefits and allowances. Additional Information * Initial period of two years, renewable, subject to satisfactory performance. No fixed-term appointment or any extension hereof shall carry with it any expectancy of, nor imply any right to, (further) extensions or conversion to a permanent appointment. This vacancy announcement may be used to fill other posts at the same grade with similar functions in accordance with Staff Rule 4.9.4. Applications from qualified women candidates are encouraged. The Organization reserves the right to make an appointment at a grade lower than that advertised. ___________________________________________________________________ By completing an application, candidates understand that any willful misrepresentation made on this web site, or on any other documents submitted to WIPO during the application, may result in disqualification from the recruitment process, or termination of employment with WIPO at a later date, if that employment resulted from such willful misrepresentations. In the event that your candidature is shortlisted, you will be required to provide, in advance, a scanned copy of an identification and of the degree(s)/diploma(s)/certificate(s) required for this position. WIPO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU) / United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link:http://www.whed.net/. Some professional certificates may not appear in the WHED and these will be reviewed individually. Additional testing/interviewing may be used as a form of screening. Initial appointment is subject to satisfactory professional references. Additional background checks may be required.
  12. https://wipo.taleo.net/careersection/wp_2/jobdetail.ftl?lang=en&job=16272%20(TA) Information Risk Officer - 16272 (TA) Information Security Section, Security and Information Assurance Division, Administration and Management Sector Grade - P3 Contract Duration - 12 months Duty Station : CH-Geneva Publication Date : 06-Jul-2016 Application Deadline : 01-Aug-2016, 11:59:00 PM 1. Organizational Context The position is located in the Security and Information Assurance Division (SIAD). The Division is responsible for the management of all aspects of WIPO’s information and physical security and safety and ensures that appropriate policies and procedures are in place and effective measures and controls are established to assess and mitigate threats/risks to the Organization. In particular, the Division defines the controls for the implementation of information security instruments and monitors if adequate assurance is maintained over WIPO’s information assets. The Division also provides professional safety and security services for WIPO staff, its delegates and visitors and ensures the protection of the Organization’s facilities and assets. Appropriate balance of the roles between “service” and “control” is the key for its success in enabling and sustaining WIPO’s operations in an environment with increasing demands for openness and connectivity on the one hand and rapidly evolving information security risks on the other hand. The incumbent as Information Risk Officer will provide information risk management and IT security expertise. The expertise will take the form of risk analysis, consultancy, policy, standards and best practice guidance, and process improvements. The incumbent will be required to work with project teams, service providers, and business units internal and external to WIPO. The incumbent is expected to bring pragmatic risk management experience allowing WIPO to meet its present and emergent business needs but in compliance to WIPO’s information security polices and standards and within risk tolerance. The incumbent is expected to guide and advise technology and business personnel regarding the value and methods of safeguarding information, applications, systems, infrastructure, and activities to help ensure that technologies function optimally and work practices are optimized so that the information risks are managed. The incumbent works under the supervision of the Head of Information Security Section. 2. Duties and responsibilities Establish and maintain governance and risk management processes for performing information security risk assessments (Certification and Accreditation) of projects, new technologies, external service providers, and ICT changes. Guide staff and managers on appropriate information risk mitigation options and strategies. Effectively communicate requirements and train staff and managers in ICT and business application divisions to identify and manage risks throughout the project lifecycle. Conduct quality assurance reviews of security requirements and audit recommendations for the implementation of identified solutions. Design, implement and maintain an integrated IT Governance Risk and Compliance (GRC) architecture, tools and techniques to manage and report risks. Analyze, recommend and implement process improvements within the context of information security. Coordinate the engagement and risk management processes with external risk assessment service providers and acts as a liaison with internal ICT project teams and business units. Monitor and drive mitigation of identified risks through force follow-up and follow-through with lines of business and ICT stakeholders. Communicate and report on risk metrics to management and governance groups. Coordinate and support the work of information security governance. Support WIPO's ISO 27001 certification by promoting self-compliance to policies and standards by ICT staff and managers. Keep abreast of international information security codes of practice such as ISO 27001/27002, COBIT, information security and privacy regulations and how these measures could affect information assets owned by, or administered on behalf of, WIPO. Assist with the development of WIPO's enterprise security architecture standards at the business, information, infrastructure, and application level. As an advocate of information security, work closely and proactively with ICT, project team leaders, service providers, and the business to provide security-related technical solutions. Identify opportunities to improve business practices or ICT security-related processes. Perform out any other duties as assigned. 3. Requirements Education: Essential First-level university degree in information security, computer science, engineering, mathematics, business or related discipline. Certifications in information security - CISSP and/or CRISC. Desirable Additional certifications like CISM, CIPP, CISA, CISSP-ISSEP, CISSP-ISSEP, or ISO27001 Lead Auditor/Implementer. Advanced university degree in information security, computer science, engineering, mathematics, business or related discipline. Experience: Essential At least six years’ relevant professional experience in regulated industries (preferably financial or Intellectual property) working as an Information Risk Officer or similar for medium to large organizations facing multiple and sophisticated threats. Experience in integrating information risk management into system development, project management, and service management lifecycles. Experience in establishing and maintaining an effective Information Security Management System (ISMS) certified to ISO 27001: 2013. Experience in monitoring and managing external service providers’ delivery against service level targets. Desirable Experience in managing IT Security - in the areas of identity and access management, infrastructure, network, endpoints, applications, database system technologies, mobility, cloud, virtualization security architectures, and information security process improvement. Languages: Essential Excellent written and spoken knowledge of English. Desirable Knowledge of other UN official languages, particularly French. Job-related competencies Essential Familiarity with a broad range of technologies supplemented by in-depth knowledge in specific areas of relevance. Ability to quickly grasp how new technologies work and how they might be applied to achieve business goals. Analytical skills that enable synthesis and correlation of inputs from many sources, and allow for strategic thinking and tactical implementation. Ability to establish and maintain effective partnerships and working relations in a multi-cultural environment with sensibility and respect for diversity. Good organizational and interpersonal skills to influence others towards a shared vision and positive results with or without the line of command. Excellent written and verbal communication skills that are compelling, convincing and reassuring, with the ability to articulate complex technical ideas to non-technical stakeholders. Personal drive, ownership and accountability to meet deadlines and achieve results. Knowledge and/or skills in the following areas: (i) risk management and control frameworks including ISO 27005, ISO 31000, NIST SP 800-53, COSO, and COBIT; (ii) IT GRC tools; and (iii) security architecture principles and models like SABSA, Zachman or TOGAF. Desirable Knowledge and/or skills in the following areas: (i) identity and access management technologies; (ii) managed security operations (iii) web services security; (iv) infrastructure security: n-tier architectures, firewalls, intrusion detection/prevention tools, endpoint security, application whitelisting, network admission controls, policy detection and enforcement controls, web application firewalls, proxies, SOA firewalls, reverse proxies, server and network security controls (Windows/LINUX/AIX), database security (SQL DB/Oracle); (v) application security processes and methodologies- Secure SDLC, OWASP; (vi) Incident management techniques and processes; and (vii) mobile and cloud security 4. Organizational Competencies Communicating effectively. Respecting individual and cultural differences. Showing team spirit. Managing yourself. Producing results. Embracing change. Respecting ethics and values. 5. Information Annual salary: Total annual salary consists of a net annual salary (net of taxes and before medical insurance and pension fund deductions) in US dollars and a post adjustment. The post adjustment (cost of living allowance) is variable and subject to change without notice in accordance with the rates as set within the UN Common System for salaries and allowances. The figures quoted below are based on the July 2016 rate of 85.9%. P3 With Dependants No Dependants Annual salary $61'470 $57’379 Post adjustment $52'803 $49’289 Total Salary $114’273 $106’668 Currency USD Salaries and allowances are paid in Swiss francs at the official rate of exchange of the United Nations (not applicable for the External Offices). Please refer to WIPO’s Staff Regulation and Rules for detailed information concerning salaries, benefits and allowances. Additional Information By completing an application, candidates understand that any willful misrepresentation made on this web site, or on any other documents submitted to WIPO during the application, may result in disqualification from the recruitment process, or termination of employment with WIPO at a later date, if that employment resulted from such willful misrepresentations. In the event that your candidature is shortlisted, you will be required to provide, in advance, a scanned copy of an identification and of the degree(s)/diploma(s)/certificate(s) required for this position. WIPO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU) / United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net/. Some professional certificates may not appear in the WHED and these will be reviewed individually. Temporary appointments are renewable, subject to continuing needs, availability of budget and satisfactory performance with a maximum cumulative length of two years. _________________________________________________________________________ Additional testing/interviewing may be used as a form of screening. Initial appointment is subject to a satisfactory medical examination. Additional background checks may be required.
  13. https://wipo.taleo.net/careersection/wp_2/jobdetail.ftl?lang=en&job=16221%20(FT) PCT Business Development Division, Patents and Technology Sector Grade - P2 Contract Duration - two years * Duty Station : CH-Geneva Publication Date : 07-Apr-2016 Application Deadline : 10-May-2016, 11:59:00 PM
  14. https://wipo.taleo.net/careersection/wp_2/jobdetail.ftl?lang=en&job=16237%20(TA) Grade - P4 Contract Duration - 12 months Duty Station : CH-Geneva Publication Date : 29-Apr-2016 Application Deadline : 20-May-2016, 11:59:00 PM
  15. https://erecruit.wipo.int/public/hrd-cl-vac-view.asp?jobinfo_uid_c=32577&vaclng=en deadline 18-Jan-16
  16. https://erecruit.wipo.int/public/hrd-cl-vac-view.asp?jobinfo_uid_c=32578&vaclng=en deadline 18-Jan-16
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