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  1. https://erecruitment.eib.org/psp/hr/EMPLOYEE/HRMS/c/HRS_HRAM.HRS_APP_SCHJOB.GBL?FOCUS=Applicant&Page=HRS_APP_JBPST&SiteId=1&JobOpeningId=104689&PostingSeq=2 The EIB, the European Union's bank, is seeking to recruit for its Corporate Services (CS) - Information Technology (IT) – Transversal Services Department (TSD) - Information and Reporting Division (IR) – Collaboration and Intranet Systems Unit (CIS) , at its headquarters in Luxembourg, a: (Senior) IT Sharepoint Solution Architect This is a full time position The term of this contract will be 4 years at Grade 5/6 Panel interviews are anticipated for mid-December. The EIB offers fixed-term contracts of up to a maximum of 6 years, according to business needs, with a possibility to convert to a permanent contract, subject to organisational requirements and individual performance. Purpose The (Senior) IT SharePoint Solution Architect will define and steer the implementation of the internal architecture of the SharePoint based solutions in order to foster long-term consistency, quality and technical ownership. S/he will be in charge of the overall design and implementation of such solutions including requirements validation, solution design, technical leadership, database design, Graphic User Interface (GUI), testing, deployment and customization development. Within the IT Transversal Services Department, the primary role of the “Collaboration and Intranet Systems” Unit is to provide and maintain IT solutions for building, validating and to support sharing of information, collaboration and document management internally at the Bank and with external partners or clients. The main technical platforms used are PHP, Drupal, OpenText Content Server and Microsoft SharePoint. The Collaboration and Intranet Systems Unit is also responsible for information design issues related to but not limited to the EIB Intranet. Operating Network The incumbent will report to the Head of the Collaboration and Intranet Systems Unit. Internally, s/he will cooperate with IT teams and mainly IT Enterprise Architecture Unit and counterparties from various directorates. Externally, s/he will deal on a daily basis with key external parties (software vendors, providers of outsourced services, peer groups) in order to optimise service levels and to stay abreast of best practice. Accountabilities The (Senior) IT Sharepoint Solution Architect will be responsible for: Contributing to define the overall strategy and policies for the Bank’s coding standards and System Development Lifecycle (SDLC) for Collaboration services, in order to ensure that the overall IT strategy and policies meet the business strategy of the organisation and internal/external IT trends and developments Supporting the organisation in implementing EIB’s collaboration tools and electronic documentation strategy and business plan Taking lead development responsibilities to ensure that the consistent development practices are performed to build SharePoint solutions by doing code review, this includes: Analysing the business requirements and provide an optimal technical solution by helping the Solution Architect and technical Business Analyst Participating in the preparation of business cases and project charters in collaboration with the business analyst and the project manager Proposing and designing technical solutions consistent with business requirements and IT architecture Preparing and maintaining detailed documentation in line with IT’s standards as required by the SDLC, and to satisfy operational and audit needs Providing advice and recommendations on SharePoint based solutions in order to foster optimal usage of IT applications and ensure that applications are conceived, built and managed in line with EIB requirements and EIB/IT standards and methodologies. Qualifications University degree preferably in Information Technology or other relevant field Certifications in SharePoint (70-331, 70-332, 70-488, 70-489), agile project management (e.g. SCRUM Master) or other Microsoft development would be an advantage At least 5 years’ experience in a similar function, development experience with Microsoft Technologies SharePoint, Microsoft Visual Studio Tools for Office, WCF, MVC, ASP.Net Experience in designing, developing and supporting business solutions and in managing technical projects Experience in Software engineering Experience and Knowledge of Team Foundation Server Experience in supervising teams Experience in supporting other ECM applications like Live Link from OpenText is considered an advantage Key technical/professional knowledge and skills Functional knowledge of SharePoint 2013 / 2016 and their out of the box features. Software development fundamentals (including object-oriented design, multi-layer design, debugging, etc.) Project management skills, with relevant certification considered an advantage SharePoint development frameworks and understanding of the SharePoint Object Model Integration of SharePoint with third party systems and data sources using standards such as JSON, XML, OData Understanding of Enterprise Term Store for Metadata and Taxonomy needs Business analysis skills in order to facilitate, design and implement solutions across a broad spectrum of work areas and divisions Familiarity with various process modelling techniques (activity hierarchy diagrams, data flow diagrams, sequence diagrams, workflow diagrams, system interface diagrams). Proven conceptual, analytical, and evaluative skills; combined with the ability to conduct independent research and analysis, identifying issues, formulating options, and making conclusions and recommendations. Fluent in English and French (*) and a solid understanding of the other. Competencies Achievement Drive: Continually keeps an eye on performance, focusing on improving it, showing drive and determination to meet short and long-term goals Change Orientation: Adapts to differences and changes in the environment; takes a flexible approach to reach outcomes Collaboration: Works cooperatively as part of a team; works collaboratively with peers across organisational boundaries based on a genuine interest in and an accurate understanding of others and their individual perspectives and concerns Organisational Commitment: Is willing to commit to an organisation whose mission is to support Europe and is open to diversity, and to align her/his own behaviour with the organisation’s needs and intrinsic values, acting with integrity in ways that promote the organisation’s mission, policies and rules. (*) There may be certain flexibility on this requirement, but limited to particularly suitable candidates who may not yet be proficient in French. If selected, such candidates will be hired on the condition that they build up rapidly knowledge of French and accept that their future career in the EIB may be subject to the attainment of sufficient proficiency in both of the Bank's working languages Deadline for applications: 19th November 2017 We believe that Diversity is good for our people and our business. We promote and value diversity and inclusion among our staff and candidates; irrespective of their gender, age, nationality, race, culture, education and experience, religious beliefs, sexual orientation or disability
  2. https://erecruitment.eib.org/psp/hr/EMPLOYEE/HRMS/c/HRS_HRAM.HRS_APP_SCHJOB.GBL?FOCUS=Applicant&Page=HRS_APP_JBPST&SiteId=1&JobOpeningId=104684&PostingSeq=2 EIB Posting The EIB, the European Union's bank, is seeking to recruit for its Corporate Services (CS) – Information Technology Department (IT) – Transversal Services Department (TSD) – Infrastructure and Operations Division (IO) – Infrastructure Services Unit (IS), at its headquarters in Luxembourg, a: Head of Unit – Infrastructure Services This is a full time position at grade 5/6 Panel interviews are anticipated for mid-December 2017. The EIB offers fixed-term contracts of up to a maximum of 6 years, according to business needs, with a possibility to convert to a permanent contract, subject to organisational requirements and individual performance. Purpose The Head of Infrastructure Services Unit will be responsible for managing technology and services in the areas of monitoring & control, automation and operation of datacentre technologies, including databases. Within the Information Technology Infrastructure & Operations Division, the Infrastructure Services Unit is a newly created unit that will provide services covering infrastructure, monitoring, orchestration and automation across IT as well as database support. Operating Network S/he will report directly to the Head of Infrastructure & Operations Division and will be in direct contact with the other Heads of Unit (of Operational Processes, End User Services, Data Centre & Network Services) in the division. Internally, s/he will work in close cooperation with colleagues from across the EIB Group and IT in particular. Externally, s/he will deal with external consultants as well as in close interaction with suppliers of hardware, software and/or related services for infrastructure and databases. Accountabilities The Head of Infrastructure Services Unit will be responsible for: Defining and proposing policies applicable to IT infrastructure services following market best practises, in order to ensure that overall IT strategy and policies meet the organization’s business objectives Coordinating and evaluating projects in own domain, ensuring a high quality of deliverables Managing and developing staff members in the Infrastructure Services Unit, in collaboration with the Head of Division, to achieve the strategic objectives and implement the work programme of IT as a whole Coordinating, supervising and delivering infrastructure services across IT, this includes: Coordinating the team of service managers and technical experts and ensuring that service improvement projects are delivered on time and according to requirements Driving communication on service improvement and service management Driving change management in the organization during implementation of service and process changes Managing existing contracts and business relationships with the suppliers for infrastructure and databases. Establish Terms of Reference for new contracts when appropriate. Qualifications University degree or equivalent in computer science or related disciplines At least 5 years' of cumulative relevant experience in managing infrastructure services (including, but not limited to datacentre, storage and backup, virtualization, operating systems, network, VoIP and videoconferencing), database services, monitoring, orchestration and automation technologies and services, including at least 3 years’ experience in leading cross-functional teams and proven track record of success Management experience or proven ability to manage a multicultural team University degree or equivalent in computer science or related disciplines TIL Certification would be an advantage Project Management Certification, either Prince 2 or PMP/PMI would be an advantage Key technical/professional knowledge and skills Experience designing and/or troubleshooting infrastructure issues and providing superior customer service Good understanding of mainstream computer and server OS platforms Good understanding of client server and web application architectures and knowledge of best practices from an IT Infrastructure point of view needed to support such applications Proven expertise in business analysis Experience in program/project management and good knowledge of principles, methods and practices Up-to-date knowledge of market trends and development in the IT sector Broad understanding of IT infrastructure, IT applications, architecture, databases, orchestration/monitoring/automation tools Extensive technological expertise in IT, in particular within the IT infrastructure landscape, but also within the software development life-cycle Understanding of procurement and service contracts, including procuring software, hardware and services in a public sector environment Good knowledge of business process modelling tools would be an advantage Understanding of how the Bank operates and is organised would be an advantage Excellent verbal and written English and French* language skills and a good command of the other EIB core competencies Achievement Drive: Continually keeps an eye on performance, focusing on improving it, showing drive and determination to meet short and long-term goals Change Orientation: Adapts to differences and changes in the environment; takes a flexible approach to reach outcomes Collaboration: Works cooperatively as part of a team; works collaboratively with peers across organisational boundaries based on a genuine interest in and an accurate understanding of others and their individual perspectives and concerns Organisational Commitment: Is willing to commit to an organisation whose mission is to support Europe and is open to diversity, and to align her/his own behaviour with the organisation’s needs and intrinsic values, acting with integrity in ways that promote the organisation’s mission, policies and rules EIB managerial competencies Developing Others: Builds the long-term capability of others by guiding and developing them to make the most of their competence and potential, based on an accurate understanding of their true strengths and development needs Strategic Thinking: Thinks about the long term organisation strategy and how to align to and implement it; comes up with useful new strategic insights Team Leadership: Builds a high performing team, ensuring it is focused, motivated and inspired to achieve organisational objectives, encouraging performance excellence and addressing underperformance when required (*) There may be certain flexibility on this requirement, but limited to particularly suitable candidates who may not yet be proficient in French. If selected, such candidates will be hired on the condition that they build up rapidly knowledge of French and accept that their future career in the EIB may be subject to the attainment of sufficient proficiency in both of the Bank's working languages Deadline for applications: 10th November 2017 We believe that Diversity is good for our people and our business. We promote and value diversity and inclusion among our staff and candidates; irrespective of their gender, age, nationality, race, culture, education and experience, religious beliefs, sexual orientation or disability
  3. https://recruitment.eso.org/jobs/2017_0047 Deadline 15/11/2017 ESO's studentship positions are open to students enrolled in a PhD programme in astronomy or related fields (observational, theoretical and fundamental astrophysics). Students accepted into the programme work on their doctoral project under the formal supervision of their home university, but they come to ESO to work and study under the co-supervision of an ESO staff astronomer, normally for a period of between one and two years. Studentships may be hosted either at ESO's Headquarters in Garching (Germany) or at ESO's offices in Santiago (Chile), where up to two positions per year are provided for students enrolled in South American universities. Applicants and their home institute supervisors should agree upon and coordinate their research project jointly with their prospective ESO supervisor. For this purpose the ESO supervisor should be contacted well in advance of the application deadlines (31 May and 15 November 2017). A list of potential ESO supervisors and their research interests can be found at http://www.eso.org/sci/activities/personnel.html . ESO Chile students have the opportunity to visit the observatories and to get involved in small technical projects that equip them with hands-on skills and give them insights into the observatory operations and instrumentation. Such involvement is also strongly encouraged for Garching students. ESO students at both sites benefit from a vital collaborative environment among a multi-disciplined young generation, they stay in touch with the latest developments in science and have the opportunity to network with top researchers visiting ESO. In addition, students in Garching may attend and benefit from the series of lectures delivered in the framework of the International Max-Planck Research School on Astrophysics. ESO students have also the possibility to join in many outreach activities. Students who are already enrolled in a PhD programme in the Munich area (e.g., at the International Max-Planck Research School on Astrophysics or a Munich University) and who wish to apply for an ESO studentship in Garching, should provide a compelling justification for their application. If you are interested in enhancing your PhD experience in an international and culturally-rich environment, grow your network of potential collaborators and overall consolidate your scientific profile through an extended stay at ESO, then please apply by completing the web application form available at http://recruitment.eso.org/ . Please include the following documents in your application: a cover letter; a curriculum vitae, including a list of publications, if any; copies of your university transcript and certificate(s) or diploma(s); a summary of your master's thesis project (if applicable) and ongoing projects, indicating the title and the supervisor (maximum half a page); an outline of the proposed PhD project (recommended one page, maximum two), containing a clear timeline including the start and expected end dates of the PhD, and the requested starting date and duration for the studentship at ESO. The candidate should also highlight in the project the advantages of coming to ESO; the names and contact details of your home institute supervisor and the ESO local supervisor. They will be automatically invited to submit a recommendation letter, however, applicants are strongly advised to trigger these invitations (using the web application form) well in advance of the application deadline; a letter from the home institute that: i) guarantees financial support (salary, health insurance and travel money) for the remaining PhD period after the termination of the ESO studentship; ii) indicates whether the prerequisites to obtain the PhD degree at the home institute have already been met. All documents should be typed in English (but no translation is required for the certificates and diplomas). Depending on the number of available positions, there might be up to two application rounds per year, with closing dates for applications of 31 May 2017 and 15 November 2017. Review of the application documents, including the recommendation letters, begins immediately following the deadline. Incomplete or late applications will not be considered. Candidates will be notified of the results of the selection process within two months following the deadline. Studentships considered in the May round will normally begin between August 2017 and March 2018; students for the November round in March-August 2018. Further Information For more information about the studentship programme please see: http://www.eso.org/sci/activities/FeSt-overview/ESOstudentship.html . For a list of current ESO staff and fellows, and their research interests, please see: http://www.eso.org/sci/activities/personnel.html . A list of PhD projects currently being offered by ESO staff can be found at: http://www.eso.org/sci/activities/thesis-topics.html . Details on the employment conditions and benefits are available at: http://www.eso.org/public/jobs/conditions/students/ . For further general information about studentship applications, please see our Frequently Asked Questions - FAQ: http://www.eso.org/sci/activities/FeSt-overview/ESOstudentship/StudentshipFaq.html . Questions not answered by the above FAQ page can be addressed to: For Garching: Eric Emsellem, email: eric.emsellem@eso.org. For Chile: Claudio De Figueiredo Melo, email: cmelo@eso.org. No nationality is in principle excluded however, recruitment preference will be given to nationals of Australia, Austria, Belgium, Brazil, the Czech Republic, Denmark, Finland, France, Germany, Italy, the Netherlands, Poland, Portugal, Spain, Sweden, Switzerland and the United Kingdom and, for Chile, to students enrolled in a South American university irrespective of gender, age, disability, sexual orientation, race or religion.
  4. https://erecruitment.eib.org/psp/hr/EMPLOYEE/HRMS/c/HRS_HRAM.HRS_APP_SCHJOB.GBL?FOCUS=Applicant&Page=HRS_APP_JBPST&SiteId=1&JobOpeningId=104620&PostingSeq=1 Job Title Corporate Services Directorate (CS) Information Technology (IT) - Transversal Services Department (TSD) - Infrastructure and Operations Division (IO) - Data Centre and Network Services (DNS) Job ID 104620 Location LU - Luxembourg Full/Part Time Favorite Job EIB Posting The EIB, the European Union's bank, is seeking for its Corporate Services Directorate (CS) Information Technology (IT) - Transversal Services Department (TSD) - Infrastructure and Operations Division (IO) at its headquarters in Luxembourg: INTERN Duration: 5 months (fixed start date: 1st February 2018) (With possible extension up to 6 months if required by University) Please note that, as marked on our Webpage, only applications from nationals of the Member States of the European Union, as well as citizens from countries with which EU accession negotiations have started, can be considered. Objective of the traineeship The objective of the traineeship will be to provide hands-on experience in process follow-up and improvement, optimization of reporting and organizational changes. It will be expected from the Trainee that s/he will support the Data Centre and Network Services Unit and the Process Managers in the Operational Processes Unit, during the transition from current ways of working to those that are defined in the new Call for Tenders that are issued by Infrastructure and Operations Division end of 2017. Also the Trainee will support the units in communicating effectively the changes due to the implementation of the Patch Management process and assist the stakeholders in implementing effectively the new process. Responsibilities Under the supervision of the Head of Unit Data Centre and Network Services, the trainee will work as a Junior Change Manager and participate actively in the following initiative: Review, develop, document and update the process for Patch Management, the reporting for Data Centre and Network Services Unit and the Process Managers in the Operational Processes Unit. His/her main tasks will be: Collect information about “as is” and “to be” from stakeholders; Agree target templates, reports and content to be published on different portals, mainly Microsoft SharePoint; Maintain an inventory of documents and processes to be updated; Produce new content for Microsoft SharePoint and communicate it to IT clients; Produce templates for new reports and dashboards to be put in place as of 2018; Collect information about current use of Patch Management process and ideas for improvement; Design, test and implement Patch Management process improvements following their approval by EIB IT management. Academic qualifications and professional skills Final year of studies or degree in IT, engineering, mathematics or physics; Good to advanced knowledge of Microsoft Office software, in particular Excel, Word and PowerPoint; Knowledge of Microsoft SharePoint administration would be an advantage; Practical knowledge of a document management system would be an advantage ; Excellent knowledge of written and spoken English and/or French. Competencies Achievement Drive; Change Orientation; Collaboration; Organizational Commitment. Please note that deadline for application is the 29/10/2017. More information on our EIB Internship Programme and Provisions for In-service training can be consulted on our EIB website;http://www.eib.org/about/jobs/student-jobs/index.htm
  5. https://erecruitment.eib.org/psp/hr/EMPLOYEE/HRMS/c/HRS_HRAM.HRS_APP_SCHJOB.GBL?FOCUS=Applicant&Page=HRS_APP_JBPST&SiteId=1&JobOpeningId=104593&PostingSeq=1 Job Title Trainee - Finance Directorate (FI) - Strategy, Policies & Business Support Department (SPBS) - Systems & Data Management Division (SDM) Job ID 104593 Location LU - Luxembourg Full/Part Time Favorite Job EIB Posting The EIB, the European Union's bank, is seeking for its Finance Directorate (FI) - Strategy, Policies & Business Support Department (SPBS) - Systems & Data Management Division (SDM) at its headquarters in Luxembourg: INTERN Duration: 5 months (fixed start date: 1st February 2018) (With possible extension up to 6 months if required by University) Please note that, as marked on our Webpage, only applications from nationals of the Member States of the European Union, as well as citizens from countries with which EU accession negotiations have started, can be considered. Objective of the traineeship The objective of this traineeship will be to provide support to on the ongoing projects/configurations in the division covering Borrowings, Treasury, Loans and Market data activities (ad-hoc basis). The trainee will report to the Head of Division and will work under the operational supervision of 3 Heads of Units within the division and in permanent collaboration with all team members. Responsibilities Prepare/update Financial Kit user manuals and procedural documentation related to the operational activities covering Loans, Treasury and Borrowings done by the Bank; Participate on various tasks related to ongoing projects within division. Academic qualifications and professional skills Student studying or having obtained a university degree in IT, business administration, finance or economics; Solid experience with IT languages/technologies; Understanding of Finance Kit or lending terms would be advantageous; Excellent knowledge of written and spoken English and/or French, other European Languages an advantage. Competencies Organisational skills with capability to plan, to organise, prioritise and to anticipate potential issues; Proactive, dynamic, self-starter; Ability to analyse and to document problems; Flexibility and reliability, result orientation; Resistance to repetitive jobs; Good interpersonal skills, ability to work in a team; Good communication skills both oral and written. Please note that deadline for application is the 29/10/2017. More information on our EIB Internship Programme and Provisions for In-service training can be consulted on our EIB website;http://www.eib.org/about/jobs/student-jobs/index.htm
  6. https://erecruitment.eib.org/psp/hr/EMPLOYEE/HRMS/c/HRS_HRAM.HRS_APP_SCHJOB.GBL?FOCUS=Applicant&Page=HRS_APP_JBPST&SiteId=1&JobOpeningId=104559&PostingSeq=2 Job Title Senior IT Security Engineer Job ID 104559 Location LU - Luxembourg Full/Part Time Full-Time Favorite Job EIB Posting The EIB, the European Union's bank, is seeking to recruit for its Corporate Services (CS) – Information Technology (IT) – IT Security Unit (SEC), at its headquarters in Luxembourg, a: Senior IT Security Engineer These are full time positions at Grade 5/6 (2 positions) The term of this contract will be 4 years The EIB offers fixed-term contracts of up to a maximum of 6 years, according to business needs, with a possibility to convert to a permanent contract, subject to organisational requirements and individual performance. Purpose The IT Security Engineer’s will drive the activities related to IT Security risk management and monitoring (position #1) or related to IT Security architecture(position #2) and contribute to the definition of an overall strategic plan. S/He will also manage major projects in the IT Security risk management and monitoring domain, and control that associated policies and procedures are properly implemented. Operating Network These job holders will report directly to the Head of IT Security Unit. Internally, s/he will deal with IT Security team, IT internal and external staff, Internal Audit. Externally, s/he will have contacts with external vendors and/or partners providing security equipment, software or security services to EIB and with IT Security Engineers & Officers from peer’s institutions. Accountabilities The IT Security Engineer’s will be responsible for: Contributing to the definition of the EIB strategy and policies for own domain with regard to the short, medium and long term, in order to ensure that the overall IT strategy and policies meet the business strategy of the organisation and internal/external IT trends and developments Defining a set of security mechanisms and supporting standards which provide a coherent range of security capabilities Driving improvements and implement the necessary technical and/or administrative controls, procedures, IT standards, methodologies in own domain Ensuring the design, implementation and support of IT security technical and logical controls in own domain, this includes: Elaborating the operational set of documentation and procedures in own domain Dealing and following-up with Internal Audit on Agreed Action Points Contributing to Security awareness throughout the organisation Providing specific advice and recommendations on IT Security risk management topics Specific to position #1: Ensuring desired availability of the underlying “monitoring” tooling (SIEM) as well as consistent logging from various security and IT systems and application. Qualifications University degree preferably in Information Technology or related disciplines At least 5 years of experience in the in IT Security and/or in Network and Telecommunications areas. Key technical/professional knowledge and skills Good knowledge of security standards such as the ISO 2700x suite or equivalent Excellent knowledge of English or French(*), with a good knowledge of the other. Specific to position #1: Proven experience and strong knowledge in IT Security risks analysis (SIEM, log review) and contingency, vulnerability assessment and remediation (patch management) Advanced knowledge and interest on threat landscape, malware in general and hacking techniques Information Security related certification such as CISSP and/or CISA would be an advantage Specific to position #2: Advanced knowledge of security architecture, including perimeter devices, endpoint protection, operating systems, strong authentication solutions, web security Strong background in management of operational security production environments Competencies Achievement Drive: Continually keeps an eye on performance, focusing on improving it, showing drive and determination to meet short and long-term goals Change Orientation: Adapts to differences and changes in the environment; takes a flexible approach to reach outcomes Collaboration: Works cooperatively as part of a team; works collaboratively with peers across organisational boundaries based on a genuine interest in and an accurate understanding of others and their individual perspectives and concerns Organisational Commitment: Is willing to commit to an organisation whose mission is to support Europe and is open to diversity, and to align her/his own behaviour with the organisation’s needs and intrinsic values, acting with integrity in ways that promote the organisation’s mission, policies and rules. (*) There may be certain flexibility on this requirement, but limited to particularly suitable candidates who may not yet be proficient in French. If selected, such candidates will be hired on the condition that they build up rapidly knowledge of French and accept that their future career in the EIB may be subject to the attainment of sufficient proficiency in both of the Bank's working languages Deadline for applications: 18th October 2017 We believe that Diversity is good for our people and our business. We promote and value diversity and inclusion among our staff and candidates; irrespective of their gender, age, nationality, race, culture, education and experience, religious beliefs, sexual orientation or disability
  7. https://erecruitment.eib.org/psp/hr/EMPLOYEE/HRMS/c/HRS_HRAM.HRS_APP_SCHJOB.GBL?FOCUS=Applicant&Page=HRS_APP_JBPST&SiteId=1&JobOpeningId=104568&PostingSeq=2 Job Title Data Governance Officers – Data Quality Analysts Job ID 104568 Location LU - Luxembourg Full/Part Time Full-Time Favorite Job EIB Posting The EIB, the European Union's bank, is seeking to recruit for its Corporate Services (CS) – Information Management and Procurement Department (IMP) Corporate Information & Processes Division (CIP) – Data Governance Unit (DG), at its headquarters in Luxembourg, a: Data Governance Officers – Data Quality Analysts (Two positions) These are full time positions The term of this contract will be 4 years at grade 4/5 The EIB offers fixed-term contracts of up to a maximum of 6 years, according to business needs, with a possibility to convert to a permanent contract, subject to organisational requirements and individual performance. Purpose The Data Governance Officers – Data Quality Analysts will contribute to the ongoing establishment and improvement of data governance by developing, supporting and implementing the Bank’s Data Governance Unit activities and initiatives in line with CS/IMP Information Management Strategy and the Unit’s annual work programme. Operating Network The Corporate Information and Processes Division covers data governance, business process management, and project and change management activities. Internally, the incumbents will report to the Head of the Data Governance Unit and will collaborate closely with other unit team members, Bank-wide data officers (stewards), reporting officers, and IT partners (data custodians) involved in establishing, implementing and delivering various Data Governance initiatives, projects and working groups. Externally, they will have contacts with external consultants, peer institutions and best practice bodies. Accountabilities The Data Governance Officer – Data quality analysts will be responsible for: Supporting the adoption of the data governance technical platform (IBM InfoSphere Server) to meet regulatory and data governance requirements, activities, and deliverables Applying technical knowledge and expertise to define, test, implement and maintain a repository of data rules and data rule definitions by working closely with data officers, data owners and IT custodians for source systems and the data warehouse Performing project management activities working collaboratively with IT whenever required for data governance-related projects Supporting the business in implementing and improving data governance processes, procedures, roles and activities in line with data governance principles and “Best Banking Practices” to ensure appropriate inter-service alignment and efficiency. Other activities for which background knowledge and experience would be beneficial: Developing and contributing to various data governance awareness and training activities to ensure stakeholders and customers understand their data governance-related goals, benefits and responsibilities Guiding the analysis of root causes of data governance-related issues and proposing improvements Implementing, monitoring and reporting on data governance metrics and guiding corrective actions Supporting the network of data officers and reporting officers in the business areas Working with data officers and other business partners to establish effective controls and remediation measures Providing project-management support when necessary for efforts by data officers to implement or improve data governance initiatives and activities Reviewing data models and data flow diagrams to ensure compliance with Data Governance standards and to ensure consistency with previously created diagrams Reporting periodically on the status and results of projects and activities. Qualifications University degree in information technology, information management, business, finance or a related field with exposure to data or information governance and data management topics Minimum of 3 years’ professional experience covering data governance and data governance activities (such as data quality management, business glossary and metadata management, information architecture and data modelling), ideally gained within the financial services sector and in an international context Key technical/professional knowledge and skills Experience with data governance solutions (e.g. IBM InfoSphere Server: DataStage, Information Analyzer, Information Governance Catalog products or equivalent) Exposure to project management and data management practices, including structured databases, data warehouses, data quality principles and metadata management Experience with creating, testing and implementing business rules for data quality monitoring Experience with data lineage, source-to-target information chain analysis and management Working knowledge of SQL and other query languages A recognised data quality certification (e.g. IQCP, CIMP, ISO 8000) is a plus. Excellent knowledge of English or French(*), with a good knowledge of the other. Other areas where background knowledge and experience would be beneficial: Knowledge of data governance and data management best practices, policies, standards and control frameworks, including control design and testing Familiarity with data-related best banking practices and standards (e.g. BCBS 239) Knowledge of the Bank’s source systems, data warehouse and reporting environments is a plus Experience with establishing data quality metrics and controls for continuous improvement Competencies Achievement Drive: Continually keeps an eye on performance, focusing on improving it, showing drive and determination to meet short and long-term goals Change Orientation: Adapts to differences and changes in the environment; takes a flexible approach to reach outcomes Collaboration: Works cooperatively as part of a team; works collaboratively with peers across organisational boundaries based on a genuine interest in and an accurate understanding of others and their individual perspectives and concerns Organisational Commitment: Is willing to commit to an organisation whose mission is to support Europe and is open to diversity, and to align her/his own behaviour with the organisation’s needs and intrinsic values, acting with integrity in ways that promote the organisation’s mission, policies and rules. (*) There may be certain flexibility on this requirement, but limited to particularly suitable candidates who may not yet be proficient in French. If selected, such candidates will be hired on the condition that they build up rapidly knowledge of French and accept that their future career in the EIB may be subject to the attainment of sufficient proficiency in both of the Bank's working languages Deadline for applications: 24th October 2017 We believe that Diversity is good for our people and our business. We promote and value diversity and inclusion among our staff and candidates; irrespective of their gender, age, nationality, race, culture, education and experience, religious beliefs, sexual orientation or disability
  8. https://erecruitment.eib.org/psp/hr/EMPLOYEE/HRMS/c/HRS_HRAM.HRS_APP_SCHJOB.GBL?FOCUS=Applicant&Page=HRS_APP_JBPST&SiteId=1&JobOpeningId=104421&PostingSeq=1 EIB Posting The EIB, the European Union's bank, is seeking for its Risk Management Directorate – Coordination Division – Directorate General Office at its headquarters in Luxembourg: INTERN Duration: 5 months (fixed start date: 1st November 2017) (With possible extension up to 6 months if required by University) Please note that, as marked on our Webpage, only applications from nationals of the Member States of the European Union, as well as citizens from countries with which EU accession negotiations have started, can be considered. Objective of the traineeship The objective of the traineeship is to provide support to the DGO Unit in a wide range of tasks related to the office space management, IT Accesses and Systems, Logistics and implementation of horizontal projects and to learn about Risk Management functions. Responsibilities Under the supervision of the Head of Unit, the trainee will mainly work on the following projects and related activities. His/her main tasks will be: Assist in the implementation of Time & Labor (T&L) for the whole Risk Management Directorate Contribute to the reorganisation of GED (electronic document management) Assist in the relocation of RM Staff to the new office space Contribute to the improvement of the IT accesses and office space management process Participate in the review of the IT User Guide Propose IT improvement as needed Contribute to the DGO IT projects Academic qualifications and professional skills University degree in engineering, financial mathematics or Information Technology or other related field Strong knowledge of MS Office software, in particular Excel, Word and Visio Practical knowledge of a document management system would be an advantage Proven experience (e.g. internship) in a similar role or work environment would be an asset Knowledge of reporting tools (e.g. Business Objects) would be a strong advantage Excellent knowledge of written and spoken English and/or French. Knowledge of other EU languages would be an advantage Competencies Ability to work both autonomously and in a team Ability to work within tight deadlines Very good analytical and problem solving skills Very good interpersonal and communication skills High sense of confidentiality, trustworthiness, commitment and initiative Integrity and reliability Very good organisation and planning skills Please note that deadline for applications is the 26/09/2017.
  9. https://erecruitment.eib.org/psp/hr/EMPLOYEE/HRMS/c/HRS_HRAM.HRS_APP_SCHJOB.GBL?FOCUS=Applicant&Page=HRS_APP_JBPST&SiteId=1&JobOpeningId=104468&PostingSeq=2 Job Title IT APPLICATIONS / SOFTWARE ENGINEERS Job ID 104468 Location LU - Luxembourg Full/Part Time Full-Time Favorite Job EIB Posting The EIB, the European Union's bank, is seeking to recruit for its Corporate Services (CS) - Information Technology (IT) – Business Services Department (BSD) & Transversal Services Departments (TSD), at its headquarters in Luxembourg, a: IT APPLICATIONS / SOFTWARE ENGINEERS 3 full-time positions at Grade 4/5 and 1 full time position at Grade 5/6 The term of this contract will be 4 years The EIB offers fixed-term contracts of up to a maximum of 6 years, according to business needs, with a possibility to convert to a permanent contract, subject to organisational requirements and individual performance. Purpose The IT Applications / Software Engineers will provide a wide range of advanced technical services to ensure that various business applications are scalable, available and reliable and that they offer optimal performance. They will be working within teams in charge of application technical management, including support, incident, change, release and maintenance activities, as well as of project-related technical tasks. Position #1: The Senior IT Applications / Software Engineer (internally referred to as (Senior) Officer IT Applications) working in the Financial & Lending Division will drive the design of new system architectures, contribute to the definition and implementation of IT policies and take transversal responsibilities across several IT divisions and with external vendors for solutions in scope. Position #2 & 3: The IT Applications / Software Engineer (internally referred to as (Associate) Officer IT Applications) working in the Admin Suite Unit will be in charge of the technical management of various applications and solutions in the domain of PeopleSoft, OpenText ECM, SharePoint, BMC, Archibus. Position #4: The IT Applications / Software Engineer (internally referred to as (Associate) Officer IT Applications) working in the Enterprise Applications Division will be in charge of the technical management of several COTS packages, such as ION WallStreet Suite (ex-Finance Kit), FIS/Sungard Collateral, SWIFT, Accurate. Operating network The job holders will report directly to the Head of Division or the Head of Unit in the related domain. Internally, s/he will work with business users involved in IT projects, IT professionals, Heads of Unit, Heads of Division and Directors. Externally, s/he will deal with key external parties (software vendors, providers of outsourced services, peer groups, etc.) in own domain. Accountabilities The IT Applications / Software Engineers will be responsible for: Taking ownership, analysing and resolving incidents and system performance issues as part of the incident management processes. Coordinating the various infrastructure and access management tasks, in collaboration with the central IT infrastructure and security teams. Representing the division in the Change Advisory Board Creating and maintaining technical documentation Proposing and implementing tools to administer the applications infrastructure Preparing regular activities such fail-over recovery tests, patching campaigns Providing technical support to the teams in charge of application implementations and custom developments Reviewing the application system architecture and proposing solutions Participating in the selection of new applications and development tools Mentoring and training other support staff Providing specific advice and recommendations on Information Solutions in the assigned functional area Specific to position #1 Defining IT policies, procedures and strategies in order to ensure an optimal operation of the systems supporting the Bank’s core business processes Taking initiatives for the introduction of new tools and practices related to Java-based application implementations across several IT divisions Supervising external consultants Qualifications University degree in Information Technology or related fields Specific for position #1 At least 5 years of relevant experience in a similar function: application support, infrastructure support or a related IT domain. Specific for position #2 & 3 & 4 At least 3 years of relevant experience in a similar function: application support, infrastructure support or a related IT domain. Key technical/professional knowledge and skills ITIL/ITSM experience in Change, Release, Incident and Problem Management Experience in the procurement of software and services would be an advantage Experience working with Windows and Linux environments Experience using scripting languages: Powershell or Bash Oracle/Sybase/MySQL technical configuration, monitoring and performance tuning. COTS applications or bespoke developments configuration, customisation, interfacing, monitoring and performance tuning Knowledge of IBM Websphere MQSeries and ESB is considered an advantage Good knowledge of the Bank’s IT landscape and its related processes/procedures would be an advantage Previous experience supporting development teams during development life-cycle and on-going post-release requirements Previous experience in a financial institution is considered an advantage Excellent knowledge of English and French(*), with a good knowledge of the other. Specific for position #1 Proven experience defining IT policies, procedures and strategies in line with standards (e.g. ITIL) Proven experience defining Java-based system architectures applicable to large and multiple development teams. Experience in the supervision and the coaching of a small team Proven experience supporting Java development teams in a JEE6/7, JDK7/8 environment JBoss server and development support tools such as Jenkins, Nexus and Sonar Up-to-date knowledge of market trends and developments in the IT sector. Specific for position #2 & 3 SharePoint and/or OpenText ECM and/or Oracle PeopleSoft technical architecture and design Knowledge of the authentication technologies: AD, Kerberos, Identity Federation, LDAP, SSO, is considered an advantage. EIB core competencies Achievement Drive: Continually keeps an eye on performance, focusing on improving it, showing drive and determination to meet short and long-term goals Change Orientation: Adapts to differences and changes in the environment; takes a flexible approach to reach outcomes Collaboration: Works cooperatively as part of a team; works collaboratively with peers across organisational boundaries based on a genuine interest in and an accurate understanding of others and their individual perspectives and concerns Organisational Commitment: Is willing to commit to an organisation whose mission is to support Europe and is open to diversity, and to align her/his own behaviour with the organisation’s needs and intrinsic values, acting with integrity in ways that promote the organisation’s mission, policies and rules. (*) There may be certain flexibility on this requirement, but limited to particularly suitable candidates who may not yet be proficient in French. If selected, such candidates will be hired on the condition that they build up rapidly knowledge of French and accept that their future career in the EIB may be subject to the attainment of sufficient proficiency in both of the Bank's working languages Deadline for applications: 21st September 2017 We believe that Diversity is good for our people and our business. We promote and value diversity and inclusion among our staff and candidates; irrespective of their gender, age, nationality, race, culture, education and experience, religious beliefs, sexual orientation or disability
  10. https://erecruitment.eib.org/psp/hr/EMPLOYEE/HRMS/c/HRS_HRAM.HRS_APP_SCHJOB.GBL?FOCUS=Applicant&Page=HRS_APP_JBPST&SiteId=1&JobOpeningId=104366&PostingSeq=2 Job Title Sharepoint Business Analyst / Change Manager Job ID 104366 Location LU - Luxembourg Full/Part Time Full-Time Favorite Job EIB Posting The EIB, the European Union's bank, is seeking to recruit for its Corporate Services (CS) Directorate - Information Management and Procurement Department (IMP) - Corporate Information & Processes (CIP) - Project and Change Management (PCM) Division at its headquarters in Luxembourg, a: SHAREPOINT BUSINESS ANALYST / CHANGE MANAGER This is a full time position The term of this contract will be 4 years The EIB offers fixed-term contracts of up to a maximum of 6 years, according to business needs, with a possibility to convert to a permanent contract, subject to organisational requirements and individual performance. Purpose The SharePoint Business Analyst / Change Manager (internally referred to as (Associate) Officer), will plan, coordinate and report on key transversal projects related to the Banks collaboration and document sharing program, involving resources from multiple areas of IT and business services with a view to promoting a digital workplace at the EIB. S/he will advise business users on the deployment of workflow solutions in SharePoint, establish the functional requirements and oversee their implementation together with the associated communication and change management plan. Within the Corporate Information & Processes Division, the Project and Change Management Unit is responsible for managing cross-functional initiatives and associated change management based on best practice having a direct impact on the provision of optimised and specialised support to the EIB services. The unit has a particular focus on key transversal processes and initiatives in the areas of collaboration and information management with a view to promoting a digital workplace at the EIB. Operating Network S/he works under the supervision of the Head of Unit Project and Change Management. Internally, s/he will work in close cooperation with colleagues at all levels from across the EIB Group and in particular with business users and IT Collaboration & Intranet System Unit. Externally, s/he will interact with external consultants and vendors. Accountabilities The Sharepoint Business Analyst / Change Manager will be responsible for: Implementing, under supervision of Head of Unit, projects and initiatives in own domain and making suggestions to improve key business processes Developing, coordinating, supervising and executing projects to improve key business processes aimed at fostering a digital workplace which may include: Provision of specialist advice to business entities Extracting the business requirements related to a project / change initiative and documenting the requirements in a structured referenceable manner; Formulating business cases and project plans, including budget, scope, resources and timing in the relevant SDLC documents – especially the Project Charter Setting up and supervising project teams according to the definitions in the Project Charter, and ensuring that tasks are structured and allocated accordingly Supporting the development process, defining test cases, performing testing and documenting test results Establishing and managing Steering Committees and reporting to management on project progress Providing guidance to the project team and supervising all activities related to the project including planning, assignment and review of project tasks, and intervening when necessary Ensuring corrective and evolutionary maintenance and support strategy is in place for systems going into production as a result of a project Managing contracts and invoices with external service providers according to purchasing procedures ensuring a high quality of deliverables and respecting predefined budgetary and planning constraints Reporting regularly on progress of projects to Head of Unit and whenever required Head of Division Qualifications University degree in Information Management / Computer Science or in a related discipline At least 3 years of work experience as a Business Analyst / Change Manager on SharePoint related projects with previous track record of delivery. Project Management Certification, either Prince2 or PMP/PMI would be an advantage Experience working in multicultural teams with individuals of various technical and functional backgrounds (IT infrastructure, package implementation and integration, bespoke developments) Experience working in a team-oriented collaborative environment Key technical/professional knowledge and skills Excellent knowledge of project management principles and best practices Proven record of project management success, both in results achieved and in use of methodologies Excellent knowledge of document management, SharePoint, MS-Office, reporting tools Good knowledge of IT services, related best practices and market trends Good knowledge of business: finance, corporate administration Good knowledge of the Bank ’s IT landscape and its related processes/procedures would be an advantage Knowledge of OpenText content server would be an advantage: Excellent knowledge of English and French(*), with a good knowledge of the other. EIB core competencies Achievement Drive: Continually keeps an eye on performance, focusing on improving it, showing drive and determination to meet short and long-term goals Change Orientation: Adapts to differences and changes in the environment; takes a flexible approach to reach outcomes Collaboration: Works cooperatively as part of a team; works collaboratively with peers across organisational boundaries based on a genuine interest in and an accurate understanding of others and their individual perspectives and concerns Organisational Commitment: Is willing to commit to an organisation whose mission is to support Europe and is open to diversity, and to align her/his own behaviour with the organisation’s needs and intrinsic values, acting with integrity in ways that promote the organisation’s mission, policies and rules. (*) There may be certain flexibility on this requirement, but limited to particularly suitable candidates who may not yet be proficient in French. If selected, such candidates will be hired on the condition that they build up rapidly knowledge of French and accept that their future career in the EIB may be subject to the attainment of sufficient proficiency in both of the Bank's working languages Deadline for applications: 31st August 2017 We believe that Diversity is good for our people and our business. We promote and value diversity and inclusion among our staff and candidates; irrespective of their gender, age, nationality, race, culture, education and experience, religious beliefs, sexual orientation or disability
  11. https://erecruitment.eib.org/psp/hr/EMPLOYEE/HRMS/c/HRS_HRAM.HRS_APP_SCHJOB.GBL?FOCUS=Applicant&Page=HRS_APP_JBPST&SiteId=1&JobOpeningId=104002&PostingSeq=2 Job Title Trainee - Coporate Services Directorate – IT Department – IT Security Unit Job ID 104002 Location LU - Luxembourg Full/Part Time Favorite Job EIB Posting The EIB, the European Union's bank, is seeking for its Coporate Services Directorate – IT Department – IT Security Unit at its headquarters in Luxembourg: INTERN Duration: 5 months (fixed start date: 1st of October 2017) (With possible extension up to 6 months if required by University) Please note that, as marked on our Webpage, only applications from nationals of the Member States of the European Union, as well as citizens from countries with which EU accession negotiations have started, can be considered. Objective of the traineeship The IT Security Unit aims at protecting the Bank's IT infrastructure from internal and external cyber-security incidents and threats, advising other colleagues within the IT Department on IT Security aspects. Security is a highly technical transversal area. This would provide a motivated trainee the opportunity to get a high-level overview of the IT Security Unit’s activities and to learn more about processes and responsibilities in the field. Responsibilities Under the supervision of the Head of the IT Security Unit, the trainee will work as a member of the IT Security Engineers. His/her main tasks will be: Consolidate data and automate reporting sent to Risk Management in order to contribute to the monthly Risk Dashboard. Consolidate and improve the Dashboard and related documentation that the Unit produces as part of the Vulnerability Management process . Review all services and products provided by the CERT-EU and ease the integration with Onsite Security Engineering. Improve the process and methods to provide all forensics elements in case of a Cyber Security Incident. Review encryption software that could help IT Security to provide users with standard tooling. Devise on DDOS protection. Contribute to elaborate new SIEM rules to detect new threats. Consolidate the IT Security runbook with repetitive tasks. Academic qualifications and professional skills Final year of studies or degree in IT engineering, preferably in the Security / Networks areas. Good understanding of IT Security controls and knowledge in Cyber Security threats. Good to advanced knowledge of MS Office software, in particular Excel, Word and PowerPoint. Competencies Excellent knowledge of written and spoken English and/or French. Ability to write documents in English. Strong organisational skills with capability to plan, to organise, prioritise and to anticipate potential issues. Ability to analyse and to document problems and their solutions. Flexibility and reliability, result orientation. Good interpersonal skills, ability to work in a team. Good communication skills both oral and written. Please note that deadline for application is the 06/08/2017. More information on our EIB Internship Programme and Provisions for In-service training can be consulted on our EIB website;http://www.eib.org/about/jobs/student-jobs/index.htm
  12. https://erecruitment.eib.org/psp/hr/EMPLOYEE/HRMS/c/HRS_HRAM.HRS_APP_SCHJOB.GBL?FOCUS=Applicant&Page=HRS_APP_JBPST&SiteId=1&JobOpeningId=104281&PostingSeq=2 EIB Posting The EIB, the European Union's bank, is seeking to recruit for its Corporate Services (CS) Directorate - Information Technology (IT) – Business Services Department (BSD) – Enterprise Applications (EA) Division – Back-Office Loans, Payments and Settlements (BOL&PS) Unit, at its headquarters in Luxembourg an: IT Banking Systems Officer - Swift and Back-Office This is a full time position at grade 4/5 The term of this contract will be 4 years The EIB offers fixed-term contracts of up to a maximum of 6 years, according to business needs, with a possibility to convert to a permanent contract, subject to organisational requirements and individual performance. Purpose The IT Banking Systems Officer - Swift and Back-Office (internally referred to as (Junior) Officer IT Applications) will be responsible for the maintenance and evolution of several IT systems used in the lending and treasury back-office business domains at the EIB: the SWIFT messaging platform, the Accurate financial reconciliation system and the WSS Commercial Lending Module (WSS-CLM). Operating Network The IT Banking Systems Officer - Swift and Back-Office will report to the Head of the Back-Office Loans, Payments and Settlements Unit and whenever required, directly to the Head of the Enterprise Applications Division. Internally, s/he will work closely with members of the team within the unit and the division, as well as members of the IT Security, IT Architecture and IT Integration teams. S/he will cooperate regularly with counterparties from the Finance Directorate especially with key users in the business services, notably in Back-Office Treasury and Back-Office Borrowings. Externally, s/he will deal on a daily basis with key external parties (software vendors, providers of outsourced services, peer groups) in the financial back-office area in order to optimise service levels and to stay abreast of best practice. Accountabilities The IT Banking Systems Officer - Swift and Back-Office will be responsible for: Driving and carrying out the maintenance, development and configuration of the IT banking systems: SWIFT, Accurate and WSS-CLM and the associated interfaces Developing a detailed understanding of business requirements and implementing appropriate solutions Taking responsibility and initiative for the implementation of new functionalities, modules and upgrade projects, ensuring that the project deliverables match business requirements and comply with Enterprise Architecture standards Maintaining and constantly updating the appropriate technical architecture documentation according to IT standards (including the full picture of payment and reconciliation flows in interfaced systems) Acting as IT’s single point of contact for SWIFT and Accurate, also for incidents in production and proactively preventing operational incidents Ensuring good maintenance of the applications according to IT best practice and deliver corrective and/or configuration changes Contributing and participating to business projects; identifying, designing and implementing an IT solution to a business need or opportunity Providing advice and recommendations following EIB/IT standards and methodologies in the back-office settlement, payment and reconciliation fields in order to ensure that the solutions are conceived, built and managed in line with business requirements. Delivering SWIFT and financial reconciliation related expertise to any back-office initiative and project Qualifications University degree in a field related to Information Technology At least 3 years of professional experience, of which at least 1 year working with payments, treasury management or core banking software such as Swift, WallStreet Systems, Misys, FIS/Sungard, Summit, Calypso, Temenos, Olympic, Murex, FrontArena, Sophis Key technical/professional knowledge and skills Knowledge of SWIFT services and/or products would be an advantage Sound technical background in programming and scripting languages (Unix shell, Python, Java, PL-SQL) and DBMS Systems (Oracle and/or Sybase) Functional understanding of Back-Office Settlement, Confirmation and Reconciliation processes Project management experience is a plus Excellent knowledge of English and French(*), with a good knowledge of the other. (Knowledge of other EU languages would be an advantage). Competencies Achievement Drive: Continually keeps an eye on performance, focusing on improving it, showing drive and determination to meet short and long-term goals Change Orientation: Adapts to differences and changes in the environment; takes a flexible approach to reach outcomes Collaboration: Works cooperatively as part of a team; works collaboratively with peers across organisational boundaries based on a genuine interest in and an accurate understanding of others and their individual perspectives and concerns Organisational Commitment: Is willing to commit to an organisation whose mission is to support Europe and is open to diversity, and to align her/his own behaviour with the organisation’s needs and intrinsic values, acting with integrity in ways that promote the organisation’s mission, policies and rules. (*) There may be certain flexibility on this requirement, but limited to particularly suitable candidates who may not yet be proficient in French. If selected, such candidates will be hired on the condition that they build up rapidly knowledge of French and accept that their future career in the EIB may be subject to the attainment of sufficient proficiency in both of the Bank's working languages Deadline for applications: 25th July 2017 We believe that Diversity is good for our people and our business. We promote and value diversity and inclusion among our staff and candidates; irrespective of their gender, age, nationality, race, culture, education and experience, religious beliefs, sexual orientation or disability.
  13. https://erecruitment.eib.org/psp/hr/EMPLOYEE/HRMS/c/HRS_HRAM.HRS_APP_SCHJOB.GBL?FOCUS=Applicant&Page=HRS_APP_JBPST&SiteId=1&JobOpeningId=104262&PostingSeq=1 Job Title IT Internal Auditor - Senior IT Internal Auditor Job ID 104262 Location LU - Luxembourg Full/Part Time Full-Time Favorite Job EIB Posting The EIB, the European Union's bank, is seeking to recruit for its Internal Audit Department (IA), at its headquarters in Luxembourg: IT Internal Auditor - Senior IT Internal Auditor This is a general recruitment campaign aimed at filling the existing and potential future vacancies This is a full time position at grade 5/6 The term of this contract will be 4 years The EIB offers fixed-term contracts of up to a maximum of 6 years, according to business needs, with a possibility to convert to a permanent contract, subject to organisational requirements and individual performance. Purpose Internal Audit has undergone substantial changes over the last years in terms of organisation and staffing. The diverse Internal Audit team consists of individuals with a wide range of professional backgrounds, adhering to guiding principles of team work, strong professional ethics and high commitment. In order to complement its team, Internal Audit is looking for seasoned IT audit specialists with experience in the first and/or second line of defense functions. The (Senior) Internal Auditor will assess the adequacy and effectiveness of the Bank’s internal control systems and procedures. Operating Network The Internal Audit Department is responsible for internal audit services in both the EIB and EIF. It is composed of 2 divisions; one covers the activities of the EIF and Information Technology across both EIB and EIF whereas the second covers the functions of the EIB. Whilst staff members are allocated to one division, the Department functions as a pool of resources that can be allocated to specific assignments across the Group. The successful candidate will report to the Head of Division in Internal Audit covering the activities of the EIF and Information Technology across both EIB and EIF. S/he will have regular contact with colleagues in the Department and in other Directorates throughout the Bank. Accountabilities Plan and conduct audit missions, provide independent appraisal, report on the findings and agreed action plans for corrective action and/or improvements in the following areas Primary areas of relevant expertise in order of importance: Reviews of computer systems in the areas of general controls, application controls, and systems security Reviews of Infrastructure (Operating Systems, Networks, Databases, Middleware), IT Governance activities, IT Processes and Security Management Target audits include Data Centres, business applications, communications networks and related infrastructure (including outsourced services) Reviews of IT Best Banking Practices (regulatory requirements applicable to the Banking industry) Other areas: Follow-up audit recommendations in order to verify that corrective action are undertaken Steer and monitor the activities of external consultants Contribute to creating appropriate awareness in the organisation on the importance of risk IT assessment and control Keep abreast and follow latest developments in the internal audit function, particularly in the area of IT audit techniques Develop, improve and implement Internal Audit processes, procedures, methodologies and working tools for conducting IT audit risk management and internal control activities Maintain an up-to-date understanding of the Bank products and activities with special focus on IT emerging risks Qualifications University degree preferably in management information system, computer science, information security or business administration Professional qualification such as Certified Information Systems Auditor, Certified Information Systems Security Professional, Certified Internal Auditor At least 8 years work experience in an external or internal audit function, with at least 5 years of managing audit assignments through planning, fieldwork and report clearance Knowledge of ISO 27000 series, COBIT, COSO; knowledge of ITIL or the ISO 20000 would be considered an advantage In-depth understanding of computer auditing (IT Infrastructure, Applications, Governance activities, IT Processes and Security Management) Knowledge of Computer Assisted Audit Techniques and tools or good command of Business Objects would be an advantage Experience with audit management software, such as TeamMate or equivalent would be an advantage Fluent English and a good knowledge of French(*) and/or another EU language would be an advantage Excellent report writing skills in English and presentation skills Competencies Achievement Drive: continually keeps an eye on performance, focusing on improving it, showing drive and determination to meet short and long-term goals. Perseverance in the analysis of issues. Organisational and planning skills in order to manage complex tasks, and finalizing the audit assignment. Problem solver: Capable of a rigorous analytical approach and result oriented Change Orientation: Adapts to differences and changes in the environment; takes a flexible approach to reach outcomes Collaboration: Works cooperatively as part of a team; works collaboratively with peers across organisational boundaries based on a genuine interest in and an accurate understanding of others and their individual perspectives and concerns Organisational Commitment: Is willing to commit to an organisation whose mission is to support Europe and is open to diversity, and to align her/his own behaviour with the organisation’s needs and intrinsic values, acting with integrity in ways that promote the organisation’s mission, policies and rules (*) There may be certain flexibility on this requirement, but limited to particularly suitable candidates who may not yet be proficient in French. If selected, such candidates will be hired on the condition that they build up rapidly knowledge of French and accept that their future career in the EIB may be subject to the attainment of sufficient proficiency in both of the Bank's working languages Deadline for applications: July 19th, 2017 We believe that Diversity is good for our people and our business. We promote and value diversity and inclusion among our staff and candidates; irrespective of their gender, age, nationality, race, culture, education and experience, religious beliefs, sexual orientation or disability #LI-POST
  14. https://erecruitment.eib.org/psp/hr/EMPLOYEE/HRMS/c/HRS_HRAM.HRS_APP_SCHJOB.GBL?FOCUS=Applicant&Page=HRS_APP_JBPST&SiteId=1&JobOpeningId=103920&PostingSeq=1 EIB Posting The EIB, the European Union’s bank, is seeking to recruit for its Projects Directorate (PJ) – Safeguards and Quality Management Department (SQM) - Project Impact and Reporting Division (IMPACT), at its headquarters in Luxembourg, a: Business Analyst This is a full/part time position at grade 4/5 The term of this contract will be 2 years The EIB offers fixed-term contracts of up to a maximum of 6 years, according to business needs, with a possibility to convert to a permanent contract, subject to organisational requirements and individual performance. The Project Directorate’s mission is to provide independent economic and technical advice to the EIB’s decision makers on the quality of investment projects submitted to the Bank as well as advising promoters on the development and implementation of projects. Moreover it informs the sector policies of the Bank in line with the pursuit of its overall policy mission. To accomplish its role, PJ is mainly staffed with sector experts (Engineers, Economists, Environmental and Social experts), who work together in multi-disciplinary project teams, and in close contact with the other EIB operational services. Purpose The Business Analyst will drive business analysis and user support in several applications and take an active role in the maintenance of applications related to PJ. S/he will elaborate business cases and project charters, drive IT implementations from the business side, request corrections or improvements with tickets to IT and test IT deliveries on regular basis. Operating network The Business Analyst will report to the Head of the Project Impact and Reporting Division, and will work - under the supervision of the Senior Business Analyst - in close contact with all parts of PJ as well as with IT and other Directorates. Accountabilities Drive business analysis, data management and users support activities for IT applications used for core processes in the Bank within the directorate and cross directorate Ensure the alignment of these applications with operational needs, thereby contributing to the achievement of the operational objectives Clarify needs and get consensus on business requirements and obtain approval on the business requirements definition within the directorate and outside on the appropriate level Review existing workflows and propose improvements to processes and procedures Contribute to change management initiatives in order to ensure optimum fit between business processes and IT applications Share learning and innovation on business analysis methodologies within own Functional Support Centre and in the Bank Draft business cases and detailed requirements taking into account all governance procedures related to data and documents and translate business requirements into functional specifications Test of new releases in all PJ related systems, proposals for improvement and follow-up on IT project implementation Ensure further development and functional support for PJ-CMS in close collaboration with IT Provide support to assistants and professionals in the use of various IT applications: Serapis, PJ-CMS, SharePoint, Business Objects and GED Filter and document application incidents and improvements and follow-up the implementation of changes by IT Draft and communicate functional and procedural documentation and user manuals Ensure that appropriate internal service provision and control are maintained Represent PJ in Bank-wide initiatives and inter-Directorate working groups, in close cooperation with PJ departments, as appropriate. Qualifications University degree in a relevant domain, preferably in IT or any other technical domain At least five years of relevant professional experience covering IT system analysis Excellent presentation skills to organise workshops with PJ users during requirement analysis Good understanding of how new technologies can be applied to business processes and knowledge of IT market trends and developments in the assigned business domain Hands-on knowledge of the Bank's IT applications and databases, notably Serapis, PJ-CMS, SharePoint, Business Objects and GED Good knowledge of the Bank's Project Cycle and the Bank’s IT related processes Experience with in the maintenance of databases, IT project management, structured testing approach and IT support to final users Excellent knowledge of written and spoken English. Good command of French(*) and/or other EU languages would be an asset”. Knowledge of best practice frameworks (e.g. PMBOK, DMBOK, BPMN) Competencies & skills Achievement Drive: continually keeps an eye on performance, focusing on improving it, showing drive and determination to meet short and long-term goals. Change Orientation: Adapts to differences and changes in the environment; takes a flexible approach to reach outcomes. Collaboration: Works cooperatively as part of a team; works collaboratively with peers across organisational boundaries based on a genuine interest in and an accurate understanding of others and their individual perspectives and concerns. Organisational Commitment: Is willing to commit to an organisation whose mission is to support Europe and is open to diversity, and to align her/his own behaviour with the organisation’s needs and intrinsic values, acting with integrity in ways that promote the organisation’s mission, policies and rules. (*) There may be certain flexibility on this requirement, but limited to particularly suitable candidates who may not yet be proficient in French. If selected, such candidates will be hired on the condition that they build up rapidly knowledge of French and accept that their future career in the EIB may be subject to the attainment of sufficient proficiency in both of the Bank's working languages Deadline for applications: 2nd April 2017 We believe that Diversity is good for our people and our business. Therefore, we promote and value diversity and inclusion among our staff, irrespective of their gender, nationality, race, culture, education and experience, religious beliefs, sexual orientation or disability.
  15. https://erecruitment.eib.org/psp/hr/EMPLOYEE/HRMS/c/HRS_HRAM.HRS_APP_SCHJOB.GBL?FOCUS=Applicant&Page=HRS_APP_JBPST&SiteId=1&JobOpeningId=103527&PostingSeq=3 Incident and Problem Manager This is a full time position at grade 5/6 The term of this contract will be 4 years The EIB offers fixed-term contracts of up to a maximum of 6 years, according to business needs, with a possibility to convert to a permanent contract, subject to organisational requirements and individual performance. Purpose Within the IT Transversal Services Department and the Infrastructure and Operations Division, the role of the Operational Processes Unit is to manage end-to-end transversal IT processes based on the ITIL framework, namely Incident, Problem, Configuration, Change and Identity & Access Management. In addition, the Unit is responsible for process modelling and monitoring of other processes managed within the Division. The Incident and Problem Manager will act as a Process Manager for Incident Management to respond to major IT Incidents and drive efforts to restore services as quickly as possible. S/he will also act as a Process Manager for Problem Management identifying trends and potential problem sources, and driving efforts to prevent the replication of problems across multiple teams, disciplines and systems. Operating Network The Incident and Problem Manager will work under the direct supervision of the Head of the Operational Processes Unit, and will collaborate closely with other members of the IT Department in relation to delivery and management of outsourced services within IT. Internally, s/he will interact with all Units and Divisions within IT. Externally, s/he will maintain regular contacts with external service providers and vendors and work on a day-to-day basis with the Process Managers of the Service Providers for the corresponding domains. Accountabilities The Incident and Problem Manager will be responsible for: Proposing and developing policies for IT services in the area of Problem and Incident Management; this includes:Proactively submitting proposals for the evolution and continuous improvement of the processes and services provided by external suppliers following best practices for outsourcing and managed services. Proactively suggesting additions or amendments to the IT Strategy in the light of projects carried out or needs identified from contacts with internal customers, namely other IT Divisions and Units. Developing solutions and processes for the IT Service Management areas and coordinating and/or directing their implementation to ensure high user satisfaction. Implementing, refining and enforcing the Incident and Problem Management policy and process; this includes: Organising and coordinating review and reporting meetings for Incident and Problem Management as well as crisis meetings in case of major incidents. Independently managing and streamlining processes linked to Service Management in own domain. Coordinating strategic projects with the different teams and establishing a consolidated work plan to ensure alignment with business needs. Consulting, coordinating and advising other ITSM functional process areas to ensure best practice integration. Promoting change management through the coordination of projects and leading their implementation. Acting as the primary contact for incident and problem management with multiple internal customers and external providers. Monitoring, following-up, reporting, analysing and escalating on delivery of Services Integration processes within his/her area of responsibility against SOWs and SLAs focusing on managing and resolving discrepancies. Conducting oversight of special projects in the context of managed services under own responsibility delivered by external service providers. Having end-to-end responsibility for executing key processes within his/her area of responsibility in IT Service Management (ITSM); this includes: Actively promoting team work and collaboration for the teams assigned to projects under his/her responsibility or during major incidents. Providing advice and recommendations in own domain in order to find appropriate solutions and actions to contribute to the objectives of the Unit and the Division. Qualifications University degree in Computer Science, Information Systems or similar relevant fields. ITIL Certification in Service Management is required. ITIL Practitioner: Operational Support & Analysis certification or ITIL Manager: Service Operation certification would be a distinct advantage. Project Management Certification, either Prince 2 or PMP/PMI would be a distinct advantage. Minimum 5 years of relevant experience in Incident/Problem Reporting and Management, including proven track record of success of:at least 3 years of experience in working with or leading technical teams in the context of IT Service Management. at least 3 years of leadership in IT control centre(s), leading multiple-discipline teams in resolving critical large-scale IT outages. Demonstrated Incident Management experience in a large-scale, multi-platform environment, supporting 24x7 operations. Proven troubleshooting skills within a support environment including a strong sense of commitment and drive towards incident resolution. Experience in working with multicultural and international teams, preferably working successfully with external service providers in a multisource environment. Experience in managing multicultural project teams. Key technical/professional knowledge and skills Being familiar with IT infrastructure and BMC Remedy would be an advantage. Good understanding and experience in the business applications development and the infrastructure services areas. Good knowledge of how the Bank operates and is organised would be an advantage. Ability to drive process improvement to continuously improve service and reduce costs. Ability to relate IT service delivery goals to business goals. Ability to adapt rapidly and respond to changes in environment and priorities. Ability to elicit cooperation from management and staff in other Divisions/Units. Strong crisis management skills – ability to direct work and remain calm in stressful situations. Excellent knowledge of English and/or French(*), with a good knowledge of the other. (Knowledge of other EU languages would be an advantage). Competencies Strong analytical and problem-solving skills. Ability to innovate, to adapt to rapidly evolving needs and to manage and implement change. Ability to work under pressure. Sound judgement and ability to make critical decisions within time constraints. Strong customer service and solution focus. Sensitivity and urgency in dealing with technical outages. Excellent organisational skills with the ability to manage multiple priorities simultaneously. Excellent interpersonal skills; effective work with all levels of management and ability to influence others and move towards a common vision or goal. Excellent written and verbal communications skills with the ability to articulate messages clearly to a variety of audiences. (*) There may be certain flexibility on this requirement, but limited to particularly suitable candidates who may not yet be proficient in one of the two languages. If selected, such candidates will be hired on the condition that they build up rapidly knowledge of the relevant language and accept that their future career in the EIB may be subject to the attainment of sufficient proficiency in both of the Bank’s working languages Deadline for applications: January 29, 2017 We believe that Diversity is good for our people and our business. We promote and value diversity and inclusion among our staff and candidates; irrespective of their gender, age, nationality, race, culture, education and experience, religious beliefs, sexual orientation or disability
  16. https://erecruitment.eib.org/psp/hr/EMPLOYEE/HRMS/c/HRS_HRAM.HRS_APP_SCHJOB.GBL?FOCUS=Applicant&Page=HRS_APP_JBPST&SiteId=1&JobOpeningId=103750&PostingSeq=2 The EIB, the European Union’s bank, is seeking to recruit for its Projects Directorate (PJ) - Innovation and Competitiveness Department (INCO) - Digital Economy Division (DIGITAL) - based in its external offices inside the EUor in its Headquarters in Luxembourg, an: Information and Communications Technologies (ICT) / Sector Advisor This is a full time position at grade 5/6 The term of this contract will be 4 years The EIB offers fixed-term contracts of up to a maximum of 6 years, according to business needs, with a possibility to convert to a permanent contract, subject to organisational requirements and individual performance. Background PJ provides advice and independent opinions to the EIB’s decision makers on the quality and risks of investment projects. It plays an important role in advising promoters on the development and implementation of projects either directly or through external consultants. PJ is also involved in policy formulation for the EIB to respond to EU policies. Purpose The ICT/Sector Advisor will provide technical advisory support to promoters with a view to deliver technically sound and bankable investment projects. Requests for this technical advisory support may be originated from the European Investment European Investment Advisory Hub (EIAH). The sector specialist will also assess, within multi-disciplinary teams, the technical viability and environmental sustainability of projects in accordance with the EIB's procedures. Upon approval of these projects, s/he will also have an active role in the technical monitoring of the project until its completion. Operating network The successful candidate will join the Digital Economy Division, which supports the Bank’s lending operations and actively develops the Bank’s strategy with respect to its Innovation and Skills lending programme with a specific focus on the Internet/IT and Telecom sector. S/he will report to the Head of Division and work alongside experienced sector experts (Engineers/Technical Experts, Economists, Environmental and Social experts), who work together in multi-disciplinary project teams, and in close contact with the other EIB operational services such as the lending and legal department. The position may be located at the EIB Headquarters in Luxembourg or in one of the EIB offices inside EU, in particular in Eastern Europe. Final decision on the location of any positon will take into account the business needs as well as personal preferences of candidates. Accountabilities The ICT/Sector Advisor will support potential promoters in setting up projects by providing advice on the full range of the technical, commercial and economic/financial aspects related to ICT projects and companies. The candidate will focus on the potential of the digital technologies with a strong focus on the Internet / IT and Telecom infrastructure and applications but also its deployment in other sectors such as the industry and the services sectors. The ICT/Sector Advisor will be expected to assist the clients on the main issues and challenges of digital technologies. More specifically, the sector advisor will: Provide support to weak project sponsors in how to develop, setup and prepare new ICT investment projects / programmes in order to qualify for the Bank’s financing. Support and monitor the implementation of feasibility studies for investments. This involves assisting clients and other Bank services to ensure implementation progress, including setting up and advising Project Implementation/Monitoring Units with the help of external consultants. Broader sector investigations, such as gap analysis, strategic (upstream) support which may be provided. Cooperate closely with the EIAH, other advisory facilities or the Lending Directorate depending on the type and source of the technical assistance, and participate in the EIAH screening of customers’ proposals and calls for interest. Source new project proposals. Serve as interface with the European Commission, in particular with staff at DG Connect, for updates on relevant sector initiatives and policies Track the evolution of the sector, including active representation at selected sectorial events, and liaise closely with EU institutions and international organizations on digital policy/sector questions. Qualifications A post-graduate academic degree (Masters or higher degree) in economics or business administration. A minimum of 5 years professional experience including market research and investment appraisal, with a corporate, consultancy, research institute or financial institution, in at least one segment of the ICT industry. Professional experience in more than one segment and country would be an advantage. Knowledge of state-of-the-art financial analysis and modelling, including recent quantitative methods of risk analysis Experience with project finance operations would be an advantage. Excellent knowledge of English and French (*). (Knowledge of other EU languages would be an advantage). Competencies Commitment: Aligns behaviour with the interests of the EIB in a committed way and supports diversity policies Teamwork and Communication: Takes a co-operative approach within the team, sharing knowledge and information. Seeks to promote harmony within the team and contribute to team processes. Capacity to co-ordinate activities across multi-disciplinary and multicultural teams Reliability: Demonstrates a focus on achieving results and objectives. Meets commitments and takes responsibility for personal performance. Capacity to plan and organise his/her work and supervise work of consultants, and ability to work under pressure Integrity: Maintains high standards of honesty and trustworthiness. Considers ethical implications of issues and decisions Good analytical skills with the capacity to provide sound judgement concerning his/her area of responsibilities Strong drafting skills: ability to draft clear and concise reports. Rigorous and able to produce accurate and reliable documents Knowledge of the preparation and review of feasibility studies (*) There may be certain flexibility on this requirement, but limited to particularly suitable candidates who may not yet be proficient in French. If selected, such candidates will be hired on the condition that they build up rapidly knowledge of French and accept that their future career in the EIB may be subject to the attainment of sufficient proficiency in both of the Bank's working languages
  17. EIB Posting The EIB, the European Union's bank, is seeking to recruit for its Corporate Services (CS) Directorate - Corporate Information & Processes Division (CIP) - Project and Change Management Unit (PCM) at its headquarters in Luxembourg, a: Project and Change Manager This is a full time position at grade 4/5 The term of this contract will be 4 years The EIB offers fixed-term contracts of up to a maximum of 6 years, according to business needs, with a possibility to convert to a permanent contract, subject to organisational requirements and individual performance. Purpose The Project and Change Manager, focusing initially on Procurement, will contribute to the analysis, definition and improvement of processes and procedures; change management activities, definition and project management of IT developments and enhancements. S/he will also contribute to the definition of Key Performance Indicators and production of activity reports and statistics within CS/IMP and in particular CS/IMP/PROCUR with a view to enhancing the Department/Division’s efficiency and performance. Operating Network S/he will work under the supervision of the Head of Unit Project and Change Management within the Corporate Information and Processes Division, and in close cooperation with the Procurement & Purchasing Division. Internally, s/he will interact with all directorates. Externally, s/he may interface with other EU institutions, international organisations and professional associations in order to build cooperation and stay abreast of best practice. Specific Post Environment Within the Corporate Information & Processes Division, the Project and Change Management Unit is responsible for managing cross-functional initiatives and associated change management based on best practice having a direct impact on the provision of optimised and specialised support to the EIB services. The unit has a particular focus on key transversal processes and initiatives in the areas of collaboration and document management as well as procurement with a view to promoting a digital workplace at the EIB. Accountabilities The Project and Change Manager will be responsible for: Implementing, under supervision of Head of Unit, projects and initiatives in the domain of IMP, starting with Procurement, in line with the overall vision and strategy of the Department and Division and making suggestions to improve and optimise key processes ensuring high quality deliverables and respecting planning constraints Coordinating, supervising and executing key projects to improve IMP processes related to Procurement, this includes:Identifying and analysing Procurement business requirements and translating into functional requirements Driving IT solutions and producing IT documentation from the business side: detailed requirements, project charters, test cases Managing IT developments and enhancements from the business side in alignment with best practice and whenever relevant in compliance with the EU Procurement Directive Identifying and analysing data quality issues and root causes, and proposing and implementing sustainable improvements Contributing to change management activities at Division/Department and whenever relevant cross-Directorate level Providing support to the modelling, publishing and archiving of processes in a BPM tool Contributing to the consolidation and updating of CS/IMP/PROCUR’s Procedures Manual Reviewing, developing and maintaining Key Performance Indicators for the Division and the Department Developing and implementing dashboards and statistical reports for the Department’s activities and ensuring they are issued on a regular basis. Qualifications University degree in a relevant domain e.g. Business Administration Project Management Certification At least 3 years of relevant experience e.g. business analyst or project manager acquired in a corporate or consulting environment Key technical/professional knowledge and skills Experience in IT project management and IT support and testing from the business side Experience in using process modelling tools Experience in writing procedures Experience and knowledge of change management principles, methodologies and tools Understanding of the EIB’s organisation and activities would be an advantage Good understanding of public procurement rules would be an advantage Good knowledge of PeopleSoft Financials (or a similar system) and Business Objects and of standard office tools notably Excel and PowerPoint Excellent knowledge of English and/or French(*), with a good knowledge of the other. (Knowledge of other EU languages would be an advantage). Competencies Analysis and problem solving Proactive communication Oral and written communication skills including strong drafting skills Teamwork Flexibility and adaptability Self-reliance Stress tolerance Organising and prioritising Results and quality focus (*) There may be certain flexibility on this requirement, but limited to particularly suitable candidates who may not yet be proficient in French. If selected, such candidates will be hired on the condition that they build up rapidly knowledge of French and accept that their future career in the EIB may be subject to the attainment of sufficient proficiency in both of the Bank's working languages Deadline for applications: 21st of December We believe that Diversity is good for our people and our business. We promote and value diversity and inclusion among our staff and candidates; irrespective of their gender, age, nationality, race, culture, education and experience, religious beliefs, sexual orientation or disability https://erecruitment.eib.org/psp/hr/EMPLOYEE/HRMS/c/HRS_HRAM.HRS_APP_SCHJOB.GBL?FOCUS=Applicant&Page=HRS_APP_JBPST&SiteId=1&JobOpeningId=103678&PostingSeq=1
  18. https://erecruitment.eib.org/psp/hr/EMPLOYEE/HRMS/c/HRS_HRAM.HRS_APP_SCHJOB.GBL?FOCUS=Applicant&Page=HRS_APP_JBPST&SiteId=1&JobOpeningId=102639&PostingSeq=5 Job Title Data Warehouse Officer Job ID 102639 Location LU - Luxembourg Full/Part Time Full-Time Favorite Job EIB Posting If you are fascinated in data and the business behind it, and in designing solutions that are flexible and will be constantly adapted to the day to day challenges, the EIB offers you a lifetime opportunity to help us redesigning our Data Warehouse where you will have thecapability to work in the full process cycle: development, analysis, project management, etc. Some of EIB’s figures: In 2015, the EIB signed 373 operations inside the EU providing financing in amount of EUR 69.6bn, leading to a total of new investments of EUR 263.9bn 373 signed operations inside the EU EUR 69.6bn of financing leading to a total of new investments of EUR 263.9bn EUR 15.4bn Innovation and Skills operations Signed EUR 19.8bn new SMEs and Midcaps operations 81,000 SMEs and small mid-caps supported Infrastructure operations in 2015 amounted to EUR 17.1bn, expected to employ 635,000 people directly during construction and 61,000 people during operations Environment operations in 2015 amounted to EUR 16.9bn and are expected to employ 612,000 people during construction and 162,000 people during operations 28 Member States Etc. Looking to the above figures it’s easy to understand why data warehousing has become a key solution to the EIB and has also become critical and crucial to its more than 2,600 employees. We want you to be part of it! We provide finance and expertise for sound and sustainable investment projects which contribute to furthering EU policy objectives. All the projects we finance must not only be bankable but also comply with strict economic, technical, environmental and social standards. The projects that we support make a significant contribution to growth and employment in Europe. Data warehousing helps us to have the information that we need in our decision making process, so that we can continue working towards objectives such as having a considerable impact on Europe’s economy, adding 830,000 jobs by 2017 and 1.4 million by 2030. Your knowledge of IBM Infosphere Enterprise suite (Datastage, Information Governance Catalog , Information Analyser) 8.7 and upper versions and your strong capacity to think in technical and business terms with a focus on both technical issues and business processes, as well as your ability to multitask will help us to achieve the above. We want to get to know you!! Want to know more about it? Please do continue reading to know how you fit and apply for this position (1): The Data Warehouse and Reporting Unit within the Corporate Services Directorate (CS) - Information Technology Department - Risk, Data and Integration Division is looking for a Data Warehouse Officer(1) to provide expert-level analysis to model the databases, develop the ETL (Extract, Transform, Load) jobs, support Information Governance Catalog (IGC) and Information analyser (IA) activities, and build the end-user reports according to standards and industry best practices. Working environment The Data Warehouse Officer will design, develop, and optimise the Enterprise Data Warehouse to assist business users in their reporting needs related to the European Fund for Strategic Investments (EFSI) implementation. Additionally, s/he will monitor the Data Warehouse environments, provide end-user support to deliver reliable and accurate information and act as single point of contact for the IT tasks related to Data Governance. The Data Warehouse Officer has responsibility for managing IT projects with a broad impact on business activities. What YOU will be DOING The Data Warehouse Officer will be responsible for: Ensuring that IT policies and initiatives in the Data Warehouse fields are implemented and key reporting needs are handled in the most effective and efficient way; this may include: Defining a unified approach for organising and representing EFSI /Mandate data within the Enterprise Data Warehouse Participating in the global definition of information architecture principles, policies, and the application of industry best practices Assisting the Data Governance Office in implementing policies and documenting process flows Ensuring the maintenance of the Enterprise Data Warehouse platform, including IGC and IA , either directly or with the assistance of consultants Functioning, where required, as a central coordination to ensure the delivery of expected Business Intelligence and Data Governance solutions Coordinating and supervising an external IT team so as to ensure the delivery of expected Business Intelligence and Data Governance solutions to internal business customers Providing specific advice and recommendations in the Data Warehouse and data governance fields in order to ensure that solutions are conceived, built and managed in line with EIB/IT standards and methodologies What YOU NEED for this position University degree preferably in computer science or related disciplines At least 3 years of experience in the design, development, and maintenance of a data warehouse in the Banking area Strong technical knowledge of parallel development using IBM Infosphere Datastage Entreprise (8.7 and upper versions) Technical knowledge of Information Governance Catalog and Information analyser (11.3 and upper versions) Good technical knowledge of SAP Business Objects Suite (XI 4.x) Good knowledge of database management systems (Sybase ASE & IQ, Oracle) Significant experience in Data Warehouse modelling and methodologies Very good knowledge of project management principles, methods and practices Excellent knowledge of English and/or French(2) and a good understanding of the other language What's in it FOR YOU Becoming versatile as our DW encompasses the whole Bank and not only an specific area Environment full of challenges Being part of an ethical and multicultural organization Work in a young and cheerful team of people passionate about their job who have a very interesting challenges ahead of them Competitive salary and benefits (check out http://www.eib.org/about/jobs/remuneration-and-benefits.htm) (1) This is a full time position at grade 4/5. The term of this contract will be 4 years. The EIB offers fixed-term contracts of up to a maximum of 6 years, according to business needs, with a possibility to convert to a permanent contract subject to organizational requirements and individual performance (2) There may be certain flexibility on this requirement, but limited to particularly suitable candidates who may not yet be proficient in French. If selected, such candidates will be hired on the condition that they build up rapidly knowledge of French and accept that their future career in the EIB may be subject to the attainment of sufficient proficiency in both of the Bank's working languages. We believe that Diversity is good for our people and our business. We promote and value diversity and inclusion among our staff and candidates; irrespective of their gender, age, nationality, race, culture, education and experience, religious beliefs, sexual orientation or disability Deadline for applications: 20th December 2016 #LI-POST
  19. https://erecruitment.eib.org/psp/hr/EMPLOYEE/HRMS/c/HRS_HRAM.HRS_APP_SCHJOB.GBL?FOCUS=Applicant&Page=HRS_APP_JBPST&SiteId=1&JobOpeningId=103544&PostingSeq=1 EIB Posting The EIB, the European Union's bank, is seeking to recruit for its Corporate Services (CS) - Information Technology (IT) – Transversal Services Department (TSD) - Information and Reporting Division (IR) – Collaboration and Intranet Systems Unit (CIS), at its headquarters in Luxembourg, a: Document Management Application Officer This is a full time position at grade 4/5 The term of this contract will be 4 years The EIB offers fixed-term contracts of up to a maximum of 6 years, according to business needs, with a possibility to convert to a permanent contract, subject to organisational requirements and individual performance. Purpose Within the IT Transversal Services Department, and the Information and Reporting Division, the primary role of the “Collaboration and Intranet Systems” Unit is to provide and maintain IT solutions for building, validating, sharing, and archiving electronic documents and information in a collaborative mode, internally at the Bank and with external partners or clients. The main technical platforms used are PHP, Drupal, OpenText Content Server and Microsoft SharePoint. The Collaboration and Intranet Systems Unit is also responsible for information design issues related to but not limited to the EIB Intranet. The Document Management Application Officer will be responsible for the development and support of the OpenText Content Server and its related applications/interfaces, and for DLM (Document Lifecycle Management) for the EIF, which is a similar solution also based on Content Server. S/he will manage projects based on OpenText and Sharepoint technologies in the fields of electronic documents & records management and will also provide expert support to IT development teams during development life-cycles and on-going post-release requirements. Operating Network The Document Management Application Officer will report directly to the Head of the Collaboration and Intranet Systems Unit. Internally, s/he will interact with the Head of Unit on specific projects, the Information Management Department, representatives of business services and other IT teams in charge of other business applications. Externally, s/he will deal with suppliers of software and/or software-related services, consultants, European Institutions, International Organisations and professional associations, in order to keep abreast of applied international trends and best practice. Accountabilities The Document Management Application Officer will be responsible for: Defining the policies for Collaboration and Records Management services, in order to ensure that the overall IT strategy and policies meet the business strategy of the organisation and internal/external IT trends and developments Supporting the organisation in developing and implementing the EIB collaboration tools and electronic documentation strategy and business plan; this will include: Analysing user requirements and proposing possible technical solutions consistent with business and functional requirements and IT plans; if relevant, defining required customisations Managing assigned IT projects, coordinating scheduling and implementation of new enhancements and interfaces for OpenText Content Server Ensuring OpenText Content Server and related applications / interfaces are running in production, test and development environments in line with legitimate user expectations Acting as the primary contact point for incident and problem management for OpenText Content Server, in line with EIB’s internal procedures, based on ITIL Coordinating activities with the OpenText Content Server functional team and key business users Giving specialist advice in the document management area; being actively involved in new projects involving collaboration and sharing platforms Participating in special initiatives that can go beyond the strict boundaries of own domain and ensuring the realisation of the initiative within the set scope, time and budget. Qualifications University degree in Computer Science or equivalent ITIL, project management certifications‌ would be an advantage (OpenText)Content Server and Sharepoint certifications would be an advantage Fluent in English and/or French(*) and a solid understanding of the other Key technical/professional knowledge and skills At least 3 years’ relevant IT professional experience, particularly in the design, development and implementation of document management systems based on Content Server and Sharepoint Experience in project management or project management principles At least 2 years’ experience in technical administration of Content Server version 10 or above Strong experience in Content Server functional administration Strong practical experience in OScript development Practical experience with web services for Content Server Experience in document and/or records management Experience in working with multicultural and international teams Competencies Information gathering and analysing Identifying problems and arriving at pragmatic and effective solutions Good oral and written communication skills (drafting documents, oral presentations, conducting user test situations) Strong customer orientation and ability to identify win-win solutions from both business process and technical points of view Stress tolerance, drive and persistence, flexibility and adaptability with a desire to learn Capacity to plan, organise and prioritise own work and to identify potential issues, attentive to detail, disciplined A delivery focused attitude to meet demanding deadlines in close cooperation with others Team player, with good interpersonal skills and ability to work under pressure (*) There may be certain flexibility on this requirement, but limited to particularly suitable candidates who may not yet be proficient in one of the two languages. If selected, such candidates will be hired on the condition that they build up rapidly knowledge of the relevant language and accept that their future career in the EIB may be subject to the attainment of sufficient proficiency in both of the Bank’s working languages Deadline for applications: 13th of November 2016 We believe that Diversity is good for our people and our business. We promote and value diversity and inclusion among our staff and candidates; irrespective of their gender, age, nationality, race, culture, education and experience, religious beliefs, sexual orientation or disability
  20. https://erecruitment.eib.org/psp/hr/EMPLOYEE/HRMS/c/HRS_HRAM.HRS_APP_SCHJOB.GBL?FOCUS=Applicant&Page=HRS_APP_JBPST&SiteId=1&JobOpeningId=103532&PostingSeq=1 The EIB, the European Union's bank, is seeking to recruit for its Corporate Services (CS) - Information Management and Procurement Department (IMP), at its headquarters in Luxembourg, a: (Senior) Information Security Officer This is a full time position at grade 5/6 The term of this contract will be 4 years The EIB offers fixed-term contracts of up to a maximum of 6 years, according to business needs, with a possibility to convert to a permanent contract, subject to organisational requirements and individual performance. Specific Post Environment and Purpose: In the context of the development of an EIB Group Information Security Policy, aiming at preventing and mitigating the impact of Information Security incidents, the Senior Information Security Officer is responsible for the day-to-day oversight of Information Security at the EIB and coordination with the EIF. The post holder will work in close collaboration with the relevant Services of the Bank for the integration of information security into the governance structures and policies, procedures and processes of the Bank as well as formulate and coordinate Information Security related risk assessments and other measures. Operating Network The post holder will report to the Head of Information Management and Procurement Department and work in internally in collaboration with the Office of the Chief Compliance Officer (OCCO), Inspector General’s Office (IG) and other relevant services as required for the investigation and escalation of events arising from non-compliance with the information security policies. S/he will also work with IT, Facilities Management, Business Continuity and all Directorates of the Bank for the implementation of agreed information security measures. Externally, s/he will interact with security related professions and experts. Accountabilities The Senior Information Security Officer will be responsible for: Contributing to the definition of an Information Security Management System consistent with the requirements of ISO/IEC 27001:2013; this will include: Developing and maintaining the Bank’s information security-related policies, standards and procedures, in close cooperation with the IT Security Officer, the Document Management Office, Facilities Management Security Officer, Data Protection Officer and other EIB staff whenever required; Maintaining, updating and reviewing implementation of inter-alia the Bank’s Information Security Policy, Information Classification Policy and Acceptable Use Policy Proactively formulating proposals for the integration of information management security into the Bank’s governance structures and policies Gathering information on industry developments through external contacts with security-related professional bodies and experts. Overseeing and/or co-ordinating the undertaking of information management risk assessments and the implementation of consequent information security measures in collaboration with other relevant services of the Bank Coordinating, supervising and/or executing key processes related to Information Security, in order to ensure successful implementation, maintenance and continuous improvement of an Information Security Management System; this may include: Ensuring that information security risk assessments are undertaken at organisation wide level Overseeing the implementation of agreed information security controls in the Bank Managing external staff resources for the successful delivery of information security risk assessments and projects on time and according to business requirements Working in close collaboration with various departments within EIB, such as IT and Buildings & Logistics, developing a work plan and agreed actions for the protection of EIB information assets and the confidentiality, integrity and availability of EIB documents and data Providing clear Information Security Incident Management response, reporting and escalation procedures to the relevant management or governing authority Raising awareness of Information Security responsibilities and actions amongst Bank personnel (both permanent staff and consultants/contractors) through training and communication programmes Providing or ensuring the availability of specific advice and recommendation to CS Management and/or relevant governing authority Qualifications University level education, complemented with relevant post-graduate studies in field of risk management, IT or information management Minimum 5 years relevant experience with proven track record of success in information security implementation, information security audit, preferably in a financial services domain. At least 3 years’ experience in coordinating cross functional teams and proven track record of success. Proven ability to report to senior management teams. Key technical/professional knowledge and skills Experience of Information Security Policy development and implementation Knowledge of ISO/IEC27001/2013 standards Knowledge principles and techniques of information security risk analysis and assessment Programme and project management skills Experience of incident management and/or crisis management response procedures Experience of investigation and response management Experience of developing and implementing monitoring, performance and reporting metrics Knowledge sharing skills, including presentation and conducting workshops, drafting of documentation Excellent knowledge of standard Microsoft desktop tools (particularly Windows, MS Office, Web browsers, Adobe, etc.) Excellent verbal and written English and/or French language skills and a good command of the other(*) Competencies Excellent communication and interpersonal skills; works effectively with all levels of management and has the ability to influence others and move toward a common vision or goal Ability to innovate, adapt to rapidly evolving needs and to manage and implement change Ability to provide direction by translating organisational objectives into team and individual actions Ability to delegate responsibility and to guide, develop, coach and motivate team members Sound judgement and ability to make critical decisions within time constraints Strong customer service and solutions focus Excellent organisational skills with ability to manage multiple priorities simultaneously Excellent written and verbal communications skills with ability to clearly articulate messages to a variety of audiences (*) There may be certain flexibility on this requirement, but limited to particularly suitable candidates who may not yet be proficient in one of the two languages. If selected, such candidates will be hired on the condition that they build up rapidly knowledge of the relevant language and accept that their future career in the EIB may be subject to the attainment of sufficient proficiency in both of the Bank’s working languages Deadline for applications: 13th of November 2016 We believe that Diversity is good for our people and our business. We promote and value diversity and inclusion among our staff and candidates; irrespective of their gender, age, nationality, race, culture, education and experience, religious beliefs, sexual orientation or disability
  21. https://erecruitment.eib.org/psp/hr/EMPLOYEE/HRMS/c/HRS_HRAM.HRS_APP_SCHJOB.GBL?FOCUS=Applicant&Page=HRS_APP_JBPST&SiteId=1&JobOpeningId=103407&PostingSeq=2 EIB Posting Corporate Services (CS) - Information Technology (IT) – Transversal Services Department (TSD) Information and Reporting Division (IR) – Admin Suite Unit (AS)Head of Unit This is a full time position at grade 5/6 The term of this contract will be 4 years The EIB offers fixed-term contracts of up to a maximum of 6 years, according to business needs,with a possibility to convert to a permanent contract, subject to organisational requirements andindividual performance. Purpose Within the IT Transversal Services Department, and the Information and Reporting (IR) Division, the role of the “Admin Suite” Unit is to provide and maintain a broad set of applications services and related projects, from small to medium-sized bespoke internal developments to medium-sized commercial off-the-shelf applications (COTS); and to provide a wide range of advanced technical services to ensure that the various applications under the control of the IR Division are scalable, available, reliable and offer optimal performance. The Head of Unit will manage a team of IT application officers and consultants in the domain of Application Services and Technical Services spanning a wide range of functionality across different business areas of the EIB and covering the application infrastructure elements, integration components, databases, monitoring and automation tools. S/he will also drive the rationalisation and simplification of the Admin Suite architecture landscape, working in close cooperation with business areas, Architecture, Security and other Units of the IR Division, thereby contributing to the achievement of the EIB’s objectives. Given the wide area of responsibility, the post requires extensive knowledge and experience in all areas of application architecture, performance analysis, application deployments and also direct involvement in ensuring the high availability of the IR solutions. Operating Network The Head of Unit will report to the Head of Information and Reporting Division. Internally, s/he will interact with Management and representatives of the Department(s) using the systems in the assigned functional area(s) and other IT Divisions/Units. Externally, s/he will deal with suppliers of software and/or software-related services. Accountabilities The Head of Unit will be responsible for: Responsible for developing new technical solutions in the area of solutions for administrative functions with regard to the short, medium and long term in order to ensure that the Bank’s application systems are in line with business requirements while remaining cost effective Establishing and managing the resources and means necessary to achieve the formulated objectives and implement work plans for projects in assigned functional area(s), this includes: Defining the Unit’s work plan and monitoring its implementation Ensuring the application of the necessary processes, procedures, IT standards, methodologies and working tools and ensuring their maintenance in the Unit Defining and managing investment budgets for IT application projects in the assigned functional area(s). Managing projects in the Admin Suite domain Proactively managing the application landscape, including introduction of new tools and technologies, and streamlining / reduction of legacy components Proactively managing the overall evolution, maintenance and support activities for IT applications and technologies in own domain in order to ensure the reliability of existing applications and best quality services to customers in terms of availability and performance. Ensuring that staff within the Unit has the right competencies, objectives and motivation in order to realise the overall IT strategy, policies and objectives Managing day-to-day relationships with key suppliers regarding projects in own domain (software vendors, providers of outsourced services etc) in order to protect the Bank’s interests, build cooperation and stay abreast of best practice Qualifications University degree in computer science or related disciplines Fluent in English and French(*) and a solid understanding of the other At least 5 years’ professional experience in the IT function, preferably in the design, development, implementation and maintenance of applications used by administrative teams and in application and infrastructure support Previous experience supporting Information and Reporting applications is considered an advantage Knowledge of applications: Systems Architect or similar Business Process modelling tool, Archibus (facilities management), Plunet, Trados (translation), BMC or Service Management tools is considered an advantage Key technical/professional knowledge and skills Broad technological expertise in IT, including software development life-cycle with experience in maintaining and developing applications Proven expertise in program/project management and good knowledge of principles, methods and practices Proven expertise in Business Analysis. Able to work with the business units and identify their requirements, both in broad terms for the acquisition of new COTS applications, and in detail for the development of the internal bespoke applications Broad understanding of IT applications, architecture, programming languages, and databases Ability to understand client server and web application architectures, old and new programming languages from VBA and Powerbuilder to C++ and Java, and to be proficient in various database technologies including Oracle and SQL Server databases, Unix / Linux and Windows and knowledge of best practices as applied in IT applications and infrastructure and related services. Ability to support development teams during development life-cycle and on-going post-release requirements Experience with application servers, middleware products and applications and/or systems performance management Sound understanding of the Bank’s activities and operational processes is considered an advantage Good knowledge of service contracts, including procuring software and services in a public service environment Up-to-date knowledge of market trends and development in the IT sector Competencies Change Orientation: Ability to drive change and innovation to realise the Bank’s mission and strategy Providing Direction: Aptitude to provide direction by translating organisational objectives and strategic direction into team and individual actions Delegation: Capacity to delegate responsibility and provide others with the means and authority to act within their own area of responsibility Coaching and Development: Ability to guide and develop others to make the most of their skills and potential Commitment: Aligns behaviour with the interests of the EIB in a committed way and supports diversity policies Teamwork and Communication: Takes a co-operative approach within the team, sharing knowledge and information. Seeks to promote harmony within the team and contribute to team processes Reliability: Demonstrates a focus on achieving results and objectives. Meets commitments and takes responsibility for personal performance Integrity: Maintains high standards of honesty and trustworthiness. Considers ethical implications of issues and decisions (*) There may be certain flexibility on this requirement, but limited to particularly suitable candidates who may not yet be proficient in French. If selected, such candidates will be hired on the condition that they build up rapidly knowledge of French and accept that their future career in the EIB may be subject to the attainment of sufficient proficiency in both of the Bank's working languages Deadline for applications: 2nd November 2016 We believe that Diversity is good for our people and our business. We promote and value diversity and inclusion among our staff and candidates; irrespective of their gender, age, nationality, race, culture, education and experience, religious beliefs, sexual orientation or disability.
  22. Job ID: 103527 Entity: European Investment Bank Deadline: Sunday 6th November 2016 EIB Posting The EIB, the European Union's bank, is seeking to recruit for its Corporate Services (CS) - Information Technology (IT) – Transversal Services Department (TSD) - Infrastructure and Operations Division (IO) – Operational Processes Unit (OP), at its headquarters in Luxembourg, a: Incident and Problem Manager This is a full time position at grade 5/6 The term of this contract will be 4 years The EIB offers fixed-term contracts of up to a maximum of 6 years, according to business needs, with a possibility to convert to a permanent contract, subject to organisational requirements and individual performance. Purpose Within the IT Transversal Services Department and the Infrastructure and Operations Division, the role of the Operational Processes Unit is to manage end-to-end transversal IT processes based on the ITIL framework, namely Incident, Problem, Configuration, Change and Identity & Access Management. In addition, the Unit is responsible for process modelling and monitoring of other processes managed within the Division. The Incident and Problem Manager will act as a Process Manager for Incident Management to respond to major IT Incidents and drive efforts to restore services as quickly as possible. S/he will also act as a Process Manager for Problem Management identifying trends and potential problem sources, and driving efforts to prevent the replication of problems across multiple teams, disciplines and systems. Operating Network The Incident and Problem Manager will work under the direct supervision of the Head of the Operational Processes Unit, and will collaborate closely with other members of the IT Department in relation to delivery and management of outsourced services within IT. Internally, s/he will interact with all Units and Divisions within IT. Externally, s/he will maintain regular contacts with external service providers and vendors and work on a day-to-day basis with the Process Managers of the Service Providers for the corresponding domains. Accountabilities The Incident and Problem Manager will be responsible for: Proposing and developing policies for IT services in the area of Problem and Incident Management; this includes:Proactively submitting proposals for the evolution and continuous improvement of the processes and services provided by external suppliers following best practices for outsourcing and managed services. Proactively suggesting additions or amendments to the IT Strategy in the light of projects carried out or needs identified from contacts with internal customers, namely other IT Divisions and Units. Developing solutions and processes for the IT Service Management areas and coordinating and/or directing their implementation to ensure high user satisfaction. Implementing, refining and enforcing the Incident and Problem Management policy and process; this includes: Organising and coordinating review and reporting meetings for Incident and Problem Management as well as crisis meetings in case of major incidents. Independently managing and streamlining processes linked to Service Management in own domain. Coordinating strategic projects with the different teams and establishing a consolidated work plan to ensure alignment with business needs. Consulting, coordinating and advising other ITSM functional process areas to ensure best practice integration. Promoting change management through the coordination of projects and leading their implementation. Acting as the primary contact for incident and problem management with multiple internal customers and external providers. Monitoring, following-up, reporting, analysing and escalating on delivery of Services Integration processes within his/her area of responsibility against SOWs and SLAs focusing on managing and resolving discrepancies. Conducting oversight of special projects in the context of managed services under own responsibility delivered by external service providers. Having end-to-end responsibility for executing key processes within his/her area of responsibility in IT Service Management (ITSM); this includes: Actively promoting team work and collaboration for the teams assigned to projects under his/her responsibility or during major incidents. Providing advice and recommendations in own domain in order to find appropriate solutions and actions to contribute to the objectives of the Unit and the Division. Qualifications University degree in Computer Science, Information Systems or similar relevant fields. ITIL Certification in Service Management is required. ITIL Practitioner: Operational Support & Analysis certification or ITIL Manager: Service Operation certification would be a distinct advantage. Project Management Certification, either Prince 2 or PMP/PMI would be a distinct advantage. Minimum 5 years of relevant experience in Incident/Problem Reporting and Management, including proven track record of success of:at least 3 years of experience in working with or leading technical teams in the context of IT Service Management. at least 3 years of leadership in IT control centre(s), leading multiple-discipline teams in resolving critical large-scale infrastructure outages. Demonstrated Incident Management experience in a large-scale, multi-platform environment, supporting 24x7 operations. Proven troubleshooting skills within a support environment including a strong sense of commitment and drive towards incident resolution. Experience in working with multicultural and international teams, preferably working successfully with external service providers in a multisource environment. Experience in managing multicultural project teams. Key technical/professional knowledge and skills Being familiar with IT infrastructure and BMC Remedy would be an advantage. Good knowledge of how the Bank operates and is organised would be an advantage. Ability to drive process improvement to continuously improve service and reduce costs. Ability to relate IT service delivery goals to business goals. Ability to adapt rapidly and respond to changes in environment and priorities. Ability to elicit cooperation from management and staff in other Divisions/Units. Strong crisis management skills – ability to direct work and remain calm in stressful situations. Fluent in English and/or French and a solid understanding of the other(*). Competencies Strong analytical and problem-solving skills. Ability to innovate, to adapt to rapidly evolving needs and to manage and implement change. Ability to work under pressure. Sound judgement and ability to make critical decisions within time constraints. Strong customer service and solution focus. Sensitivity and urgency in dealing with technical outages. Excellent organisational skills with the ability to manage multiple priorities simultaneously. Excellent interpersonal skills; effective work with all levels of management and ability to influence others and move towards a common vision or goal. Excellent written and verbal communications skills with the ability to articulate messages clearly to a variety of audiences. (*) There may be certain flexibility on this requirement, but limited to particularly suitable candidates who may not yet be proficient in one of the two languages. If selected, such candidates will be hired on the condition that they build up rapidly knowledge of the relevant language and accept that their future career in the EIB may be subject to the attainment of sufficient proficiency in both of the Bank’s working languages Deadline for applications: 6th of November 2016 We believe that Diversity is good for our people and our business. We promote and value diversity and inclusion among our staff and candidates; irrespective of their gender, age, nationality, race, culture, education and experience, religious beliefs, sexual orientation or disability #LI-POST
  23. https://erecruitment.eib.org/psp/hr/EMPLOYEE/HRMS/c/HRS_HRAM.HRS_APP_SCHJOB.GBL?FOCUS=Applicant&Page=HRS_APP_JBPST&SiteId=1&JobOpeningId=103249&PostingSeq=2 Job Details Job Title Head of Unit for IT Risk Software Solutions Job ID 103249 Location LU - Luxembourg Full/Part Time Full-Time Favorite Job EIB Posting The EIB, the European Union's bank is seeking to for its Corporate Services Directorate (CS) - Information Technology (IT) – Business Services Department (BSD) - Risk Management & Best Banking Practice Division (RB) – Financial, Liquidity & Operational Risk Unit (FLO) at its headquarters in Luxembourg, a: Head of Unit for IT Risk Software Solutions This is a full time position The term of this contract will be 4 years The EIB offers fixed-term contracts of up to a maximum of 6 years, according to business needs, with a possibility to convert to a permanent contract subject to organisational requirements and individual performance. Purpose Within the Business Services Department, the primary role of the Risk Management and BBP Division is to deliver IT solutions and services in the fields of Risk Management and Business Intelligence. The Division comprises three units: Credit Risk & Regulatory, Data Warehouse & Reporting and Financial, Liquidity & Operational Risk. The Head of the Financial, Liquidity & Operational Risk Unit will manage a team of 8 IT software specialists in charge of large IT projects in the fields of financial, liquidity and operational risk, in accordance with the requirements of the Risk Management Directorate. S/he will drive the lifecycle process of multiple software solutions, including project roadmaps, analysis, design, implementation and maintenance. Operating Network and Specific Post Environment The incumbent will report directly to the Head of the Risk Management & Best Banking Practice Division. S/he will interact with Managers and representatives of the Department(s) using the systems and other IT Units, and deal with suppliers of software development staff and software vendors. Accountabilities The Head of Unit will be responsible for: Contributing to the definition of the EIB’s IT Risk Applications strategy, in close cooperation with business areas. Proposing ideas to develop new technical solutions in the area of risk management. Establishing and managing the resources and means necessary to achieve the formulated objectives and implement work plans for projects in assigned functional area(s). Ensuring that staff within the Unit has the right competencies, objectives and motivation in order to realise the overall IT strategy, policies and objectives. Managing the overall maintenance and support activities for IT applications in own domain in order to ensure the reliability of existing applications and best quality services to customers. Supervising and coaching whenever necessary IT Applications Officers in project management. Providing - or ensuring the availability of - technical expertise and recommendations on Information Solutions in own area in order to ensure that applications are conceived, built and managed in line with the EIB’s requirements and EIB/IT’s standards and methodologies. Qualifications University degree preferably in Computer Science, Finance/Risk or related studies At least 5 years of experience in the risk management and software development fields At least 5 years’ experience in leading and coordinating IT teams and proven track record of success Key technical/professional knowledge and skills Extensive knowledge of project management principles, methods and practices Technical IT expertise, including design, development, implementation and maintenance of risk management solutions A good working knowledge of risk management, Basel banking regulations and financial instruments Experience in installing, configuring and supporting complex risk packages such as IBM AlgoSuite and SAS OpRisk Management of budgets and IT service contracts Excellent knowledge of English and/or French (*), with a working knowledge of the other Competencies: Change Orientation: Ability to drive change and innovation to realise the Bank’s mission and strategy Providing Direction: Aptitude to provide direction by translating organisational objectives and strategic direction into team and individual actions Delegation: Capacity to delegate responsibility and provide others with the means and authority to act within their own area of responsibility Coaching and Development: Ability to guide and develop others to make the most of their skills and potential Commitment: Aligns behaviour with the interests of the EIB in a committed way and supports diversity policies Teamwork and Communication: Takes a co-operative approach within the team, sharing knowledge and information. Seeks to promote harmony within the team and contribute to team processes Reliability: Demonstrates a focus on achieving results and objectives. Meets commitments and takes responsibility for personal performance Integrity: Maintains high standards of honesty and trustworthiness. Considers ethical implications of issues and decisions (*) There may be certain flexibility on this requirement, but limited to particularly suitable candidates who may not yet be proficient in French. If selected, such candidates will be hired on the condition that they build up rapidly knowledge of French and accept that their future career in the EIB may be subject to the attainment of sufficient proficiency in both of the Bank's working languages Deadline for applications: 30th September 2016 We believe that Diversity is good for our people and our business. We promote and value diversity and inclusion among our staff and candidates; irrespective of their gender, age, nationality, race, culture, education and experience, religious beliefs, sexual orientation or disability
  24. https://erecruitment.eib.org/psp/hr/EMPLOYEE/HRMS/c/HRS_HRAM.HRS_APP_SCHJOB.GBL?FOCUS=Applicant&Page=HRS_APP_JBPST&SiteId=1&JobOpeningId=103425&PostingSeq=2 Job Title SOA (Service Oriented Architecture) Analyst & Project Manager Job ID 103425 Location LU - Luxembourg Full/Part Time Full-Time Favorite Job EIB Posting The EIB, the European Union's bank, is seeking to recruit for its Corporate Services (CS) - Information Technology (IT) – Transversal Services Department (TSD) – Information & Reporting (IR) – Integration Unit (INT), at its headquarters in Luxembourg, a: SOA (Service Oriented Architecture) Analyst & Project Manager This is a full/part time position The term of this contract will be 4 years The EIB offers fixed-term contracts of up to a maximum of 6 years, according to business needs, with a possibility to convert to a permanent contract, subject to organisational requirements and individual performance. Purpose Within the Transversal Services Department, the Information & Reporting Division (IR) is in charge of the Collaboration and Document Management Services, the Intranet, the Admin Suite and Integration. The Division also manages the main ERP package (PeopleSoft) and related developments in the HR and GL / Accounting areas. The Service Oriented Architecture (SOA) Analyst & Project Manager will work in the IT Integration Unit. As a member of the team, s/he will analyse, design, coordinate and promote IT solutions in accordance with SOA principles as defined at the EIB. S/he will have project management responsibilities and will coordinate/implement solutions in the Bank’s ESB (Enterprise Service Bus). Operating Network The Service Oriented Architecture (SOA) Analyst & Project Manager will report to the Head of the Integration Unit and whenever required directly to the Head of the Information and Reporting Division. The Integration Unit is currently composed of 3 internal staff and 15 external consultants. Internally, s/he will cooperate with counterparties from other IT application teams, IT Operations, IT Engineering, IT Security, IT Project Management Office and Business Users in other Departments in order to ensure that appropriate internal service provision/control are maintained and to ensure understanding of IT methodologies. Externally, s/he will deal on a daily basis with key external parties (software vendors, providers of outsourced services and other peer groups) in order to optimise service levels and to stay abreast of best practice. Accountabilities The Service Oriented Architecture (SOA) Analyst & Project Manager will be responsible for: Ensuring that Integration solutions are in line with IT policies, that qualitative and quantitative objectives are achieved Taking responsibility for carrying out enhancements, maintenance and further development of the ESB (either directly or through external consultants) Taking responsibility to implement service solutions with SOA principles in mind based on IBM WebSphere Integration Bus Taking responsibility and initiative for the implementation of new projects and upgrade projects, ensuring the quality of the projects and the coherence of the solution with related systems Coordinating and supervising an external team of IT consultants in order to ensure the delivery of expected solutions to internal business customers Leading workshops/discussions to understand project goals, workflows, complex business needs, gaps and opportunities Reviewing and approving all technical documentation related to the approved solutions before implementation Maintaining a high level of expertise in the technological aspects of applications in own domain Qualifications University degree in Information Technology or related fields At least 3 years’ professional experience in an IT function, particularly in coordination, design, development, implementation and maintenance of business-related information management systems Experience in the IT Integration area Experience with ESB and SOA principles Experience in Project Management Experience in some of the following application domains is an advantage: collateral management, front/back-office banking, risk management, general ledger, swift, document management, MS-SharePoint Key technical/professional knowledge and skills Excellent knowledge of SOA landscapes Excellent knowledge of ESB Technical knowledge in IT, including the design, development, implementation and maintenance of business-related management information systems Hands-on experience in software development life-cycle including the supervision of development teams Good knowledge of project management principles, methods and practices Hands-on experience in service design using BPMN (Business Process Model and Notation) and UML (Unified Modeling Language) Hands-on experience in IBM Integration Bus (IIB) is an advantage Hands-on experience in IBM WebSphere Registry and Repository (WSRR) is an advantage Hands-on experience in Java, Java messaging, Java middleware, databases, SQL programming, JBoss, Web Services would be an advantage Fluent in English and/or French, and a good working knowledge of the other Competencies Proactive analysis and problem solving Excellent oral and written communication skills Ability to communicate technical information clearly and effectively to non IT literate counterparties Customer focus with good organisation and prioritisation skills Ability to effectively manage and control multiple IT projects Capacity to direct and supervise technical teams Flexibility and adaptability Self-reliance Stress tolerance and ability to multi-task and work rapidly under pressure (*) There may be certain flexibility on this requirement, but limited to particularly suitable candidates who may not yet be proficient in French. If selected, such candidates will be hired on the condition that they build up rapidly knowledge of French and accept that their future career in the EIB may be subject to the attainment of sufficient proficiency in both of the Bank's working languages Deadline for applications: 18th of September 2016 We believe that Diversity is good for our people and our business. We promote and value diversity and inclusion among our staff and candidates; irrespective of their gender, age, nationality, race, culture, education and experience, religious beliefs, sexual orientation or disability
  25. https://erecruitment.eib.org/psp/hr/EMPLOYEE/HRMS/c/HRS_HRAM.HRS_APP_SCHJOB.GBL?FOCUS=Applicant&Page=HRS_APP_JBPST&SiteId=1&JobOpeningId=103352&PostingSeq=1
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