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https://nato.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=190118 Engineer (Data & Tools Management)-190118 Primary Location Netherlands-The Hague NATO Body NATO Communications and Information Agency (NCI Agency) Schedule Full-time Salary (Pay Basis) : 5,781.30Euro (EUR) Monthly Grade A.2 Description : This is a position within the NATO Communications and Information Agency (NCI Agency), an organization of the North Atlantic Treaty Organization (NATO). The NCI Agency is made up of teams of dedicated people from 29 different nations who are technology experts in their chosen fields. Our collective role is to help protect the lives of 1 billion people and contribute to maintaining world peace. The NCI Agency is looking for a talented Engineer (Data & Tools Manager) The Directorate Air Missile Defence Command & Control (AMDC2) ensures the harmonized planning, implementation, deployment evolution and support of the Air Command and Control System (ACCS) and other Air Command & Control (AirC2) and Ballistic Missile Defence (BMD) assigned programmes, in a way that satisfies the operational requirements and minimizes the military risk, taking into account the NATO political, economic and schedule requirements and using the most suitable industrial and technological solutions. The Directorate of AMDC2 is the procurement and implementation body of the NCI Agency, charged with the effective planning, execution, delivery into Service, evolution and through-life logistic support of NATO’s AirC2 / BMD systems and assigned national AirC2 systems. Systems Engineering Branch (SEB) is responsible for the direction and management of the activities related to the SoS architecture and requirements for the BMD programme. The development and maintenance of the Architecture Definition Document (ADD), the Architecture Requirements Specification (ARS) and of the Interface Control/Definition Documents (ICD/IDDs) for the interfaces between the various systems in the BMD SoS Architecture and for the BMD capability at the SoS level. SEB also ensures that the verification and validation of the documented requirements is adequately considered and supported. Role Responsibilities Under the direction of Chief SEB, you will perform the following duties: Design, document and maintain logical models to capture the information required to describe the enterprise architecture; Implement the models in the different tools to form a consistent integrated architecture repository; Migrate, link and merge data across different tools; Design and implement complex queries across the tools to support the production and the exploitation of the information in the architecture; Design, implement and maintain complex visual and tabular reports based on the data contained in the toolset; Design, implement and maintain dedicated front-ends to facilitate data capture; Maintain concurrent configuration control over the evolution of the architecture’ Perform system administration duties to ensure the toolset’s availability, integrity and confidentiality; Design and document engineering processes that are consistent with and that exploit the integrated toolset’ Support internal and external technical reviews with stakeholders (e.g. Nations); Perform any other duties as required. Person Specification We are looking for candidates with a Master of Science (MSc) degree or a Bachelor of Science (BSc) degree in electrical engineering, physics, operations research, computer science or other relevant scientific or engineering discipline at a nationally recognised/certified University or exceptionally, the lack of a degree may be compensated by a lower academic qualification combined with the demonstration of particular abilities or experience of relevance to this post, such as programme management qualifications and experience, or with a military experience in the related subject with at least 10 years post related experience. Experience Required In addition to and 2 years’ experience (Master’s degree) or 4 years’ experience (Bachelor’s Degree) in the duties related to the function of the post, we also require the following: A minimum of 2 years of experience in data modelling and in developing and maintaining the data structures for enterprise architectures; Extensive experience in using common enterprise architecture and requirements management tools such as System Architect, DOORS, Troux, Enterprise Architect; Knowledge of database design, management, administration and exploitation; Extensive knowledge of the MS Office suite, its support for automation (e.g. VBA, Visio shapesheets) and its use in an enterprise environment; Knowledge of architectural frameworks such as TOGAF and modelling frameworks such as NAF, DoDAF and ArchiMate; Experience in web design over MS SharePoint, including server and client side scripting; Experience in data mining, business intelligence and data visualization; Knowledge in the development and maintenance of a system of systems architecture, and in requirements specification/management processes and tools. The following will be considered as an advantage Knowledge of NATO or National air and missile defence operational aspects. Knowledge of Static and Deployable Communications Networks; Knowledge of System of Systems Cyber Security and Safety Knowledge of Service Oriented Architecture and Web Services related standards Knowledge of the ACCS, Bi-SC AIS, NATO General Purpose Communications Systems (NGCS) and their requirements formulation and implementation processes; Prior experience of working in an international environment comprising both military and civilian elements Knowledge of NATO responsibilities and organization, including ACO and ACT. Competencies Required We are looking for a person who demonstrates the following behavioural competencies: Presenting and Communicating Information - Speaks fluently; expresses opinions, information and key points of an argument clearly; makes presentations and undertakes public speaking with skill and confidence; responds quickly to the needs of an audience and to their reactions and feedback; projects credibility. Writing and Reporting - Writes convincingly; writes clearly, succinctly and correctly; avoids the unnecessary use of jargon or complicated language; writes in a well-structured and logical way; structures information to meet the needs and understanding of the intended audience. Applying Expertise and Technology - Applies specialist and detailed technical expertise; uses technology to achieve work objectives; develops job knowledge and expertise (theoretical and practical) through continual professional development; demonstrates an understanding of different organisational departments and functions. Planning - Accurately scopes out length and difficulty of tasks and projects; sets objectives and goals; breaks down work into the process steps; develops schedules and task/people assignments; anticipates and adjusts for problems and roadblocks; measures performance against goals; evaluates results. Following Instructions and Procedures - Appropriately follows instructions from others without unnecessarily challenging authority; follows procedures and policies; keeps to schedules; arrives punctually for work and meetings; demonstrates commitment to the organisation; complies with legal obligations and safety requirements of the role. Achieving Personal Work Goals and Objectives - Accepts and tackles demanding goals with enthusiasm; works hard and puts in longer hours when it is necessary; seeks progression to roles of increased responsibility and influence; identifies own development needs and makes use of developmental or training opportunities. Travel Business travel to NATO and national (NATO and non-NATO) facilities as well as frequent travel between the NCI Agency offices; May be required to undertake duty travel to operational theatres inside and outside NATO boundaries. Language Skills A thorough knowledge of one of the two NATO languages, both written and spoken, is essential and some knowledge of the other is desirable. NOTE: Most of the work of the NCI Agency is conducted in the English language. Contract NCI Agency normally offers contracts of employment of a definite duration, not exceeding three years. Contracts may be for less than three years as required to support short-term projects, meet uncertainty with respect to the business outlook, staff performance and other factors. Definite duration contracts may be extended for further periods. When extending contracts, the following is taken into consideration: Renewal is in the interest of the Agency. Staff member's desire to remain with the Agency. The financial situation provides sufficient funding for the post held. The skills, competencies and behaviours, potential and work experience of the staff, versus the requirements of the Agency's work and/or availability of funding. Staff member has served the Agency with performance to the required standard as defined by the Agency, Staff member's deployability to operational theatre. Serving civilian members of NATO will be offered a contract in accordance with the NATO Civilian Personnel Regulations. The first six months of definite duration contracts are a probationary period. During this period the staff member's work is assessed to ensure that he/she has the ability to carry out the duties of the post. At or before the end of the probationary period, the staff member will be notified in writing that the appointment is confirmed or terminated or, in exceptional cases, that the probationary period is extended. What do we offer? Excellent tax-free salary, including (where eligible) expatriation household and children's allowances and additional privileges for expatriate staff. Education allowance for children (where appropriate) and an excellent private health insurance scheme; Generous annual leave and home leave (if eligible). Retirement Pension Plan. To learn more about NCI Agency and our work, please visit our website. Please note: Due to the Agency’s transition into a new structure in the near future, this post may be subject to transfer to one of our other locations, as well as to a change of reporting lines. The final decision will be made at the time of a firm offer. The Agency’s recruitment team advises you that due to the large volume of applications it receives the screening process may take up to 2 months. We appreciate your patience.

https://nato.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=190118 Engineer (Data & Tools Management)-190118 Primary Location Netherlands-The Hague NATO Body NATO Communications and Information Agency (NCI Agency) Schedule Full-time Salary (Pay Basis) : 5,781.30Euro (EUR) Monthly Grade A.2 Description : This is a position within the NATO Communications and Information Agency (NCI Agency), an organization of the North Atlantic Treaty Organization (NATO). The NCI Agency is made up of teams of dedicated people from 29 different nations who are technology experts in their chosen fields. Our collective role is to help protect the lives of 1 billion people and contribute to maintaining world peace. The NCI Agency is looking for a talented Engineer (Data & Tools Manager) The Directorate Air Missile Defence Command & Control (AMDC2) ensures the harmonized planning, implementation, deployment evolution and support of the Air Command and Control System (ACCS) and other Air Command & Control (AirC2) and Ballistic Missile Defence (BMD) assigned programmes, in a way that satisfies the operational requirements and minimizes the military risk, taking into account the NATO political, economic and schedule requirements and using the most suitable industrial and technological solutions. The Directorate of AMDC2 is the procurement and implementation body of the NCI Agency, charged with the effective planning, execution, delivery into Service, evolution and through-life logistic support of NATO’s AirC2 / BMD systems and assigned national AirC2 systems. Systems Engineering Branch (SEB) is responsible for the direction and management of the activities related to the SoS architecture and requirements for the BMD programme. The development and maintenance of the Architecture Definition Document (ADD), the Architecture Requirements Specification (ARS) and of the Interface Control/Definition Documents (ICD/IDDs) for the interfaces between the various systems in the BMD SoS Architecture and for the BMD capability at the SoS level. SEB also ensures that the verification and validation of the documented requirements is adequately considered and supported. Role Responsibilities Under the direction of Chief SEB, you will perform the following duties: Design, document and maintain logical models to capture the information required to describe the enterprise architecture; Implement the models in the different tools to form a consistent integrated architecture repository; Migrate, link and merge data across different tools; Design and implement complex queries across the tools to support the production and the exploitation of the information in the architecture; Design, implement and maintain complex visual and tabular reports based on the data contained in the toolset; Design, implement and maintain dedicated front-ends to facilitate data capture; Maintain concurrent configuration control over the evolution of the architecture’ Perform system administration duties to ensure the toolset’s availability, integrity and confidentiality; Design and document engineering processes that are consistent with and that exploit the integrated toolset’ Support internal and external technical reviews with stakeholders (e.g. Nations); Perform any other duties as required. Person Specification We are looking for candidates with a Master of Science (MSc) degree or a Bachelor of Science (BSc) degree in electrical engineering, physics, operations research, computer science or other relevant scientific or engineering discipline at a nationally recognised/certified University or exceptionally, the lack of a degree may be compensated by a lower academic qualification combined with the demonstration of particular abilities or experience of relevance to this post, such as programme management qualifications and experience, or with a military experience in the related subject with at least 10 years post related experience. Experience Required In addition to and 2 years’ experience (Master’s degree) or 4 years’ experience (Bachelor’s Degree) in the duties related to the function of the post, we also require the following: A minimum of 2 years of experience in data modelling and in developing and maintaining the data structures for enterprise architectures; Extensive experience in using common enterprise architecture and requirements management tools such as System Architect, DOORS, Troux, Enterprise Architect; Knowledge of database design, management, administration and exploitation; Extensive knowledge of the MS Office suite, its support for automation (e.g. VBA, Visio shapesheets) and its use in an enterprise environment; Knowledge of architectural frameworks such as TOGAF and modelling frameworks such as NAF, DoDAF and ArchiMate; Experience in web design over MS SharePoint, including server and client side scripting; Experience in data mining, business intelligence and data visualization; Knowledge in the development and maintenance of a system of systems architecture, and in requirements specification/management processes and tools. The following will be considered as an advantage Knowledge of NATO or National air and missile defence operational aspects. Knowledge of Static and Deployable Communications Networks; Knowledge of System of Systems Cyber Security and Safety Knowledge of Service Oriented Architecture and Web Services related standards Knowledge of the ACCS, Bi-SC AIS, NATO General Purpose Communications Systems (NGCS) and their requirements formulation and implementation processes; Prior experience of working in an international environment comprising both military and civilian elements Knowledge of NATO responsibilities and organization, including ACO and ACT. Competencies Required We are looking for a person who demonstrates the following behavioural competencies: Presenting and Communicating Information - Speaks fluently; expresses opinions, information and key points of an argument clearly; makes presentations and undertakes public speaking with skill and confidence; responds quickly to the needs of an audience and to their reactions and feedback; projects credibility. Writing and Reporting - Writes convincingly; writes clearly, succinctly and correctly; avoids the unnecessary use of jargon or complicated language; writes in a well-structured and logical way; structures information to meet the needs and understanding of the intended audience. Applying Expertise and Technology - Applies specialist and detailed technical expertise; uses technology to achieve work objectives; develops job knowledge and expertise (theoretical and practical) through continual professional development; demonstrates an understanding of different organisational departments and functions. Planning - Accurately scopes out length and difficulty of tasks and projects; sets objectives and goals; breaks down work into the process steps; develops schedules and task/people assignments; anticipates and adjusts for problems and roadblocks; measures performance against goals; evaluates results. Following Instructions and Procedures - Appropriately follows instructions from others without unnecessarily challenging authority; follows procedures and policies; keeps to schedules; arrives punctually for work and meetings; demonstrates commitment to the organisation; complies with legal obligations and safety requirements of the role. Achieving Personal Work Goals and Objectives - Accepts and tackles demanding goals with enthusiasm; works hard and puts in longer hours when it is necessary; seeks progression to roles of increased responsibility and influence; identifies own development needs and makes use of developmental or training opportunities. Travel Business travel to NATO and national (NATO and non-NATO) facilities as well as frequent travel between the NCI Agency offices; May be required to undertake duty travel to operational theatres inside and outside NATO boundaries. Language Skills A thorough knowledge of one of the two NATO languages, both written and spoken, is essential and some knowledge of the other is desirable. NOTE: Most of the work of the NCI Agency is conducted in the English language. Contract NCI Agency normally offers contracts of employment of a definite duration, not exceeding three years. Contracts may be for less than three years as required to support short-term projects, meet uncertainty with respect to the business outlook, staff performance and other factors. Definite duration contracts may be extended for further periods. When extending contracts, the following is taken into consideration: Renewal is in the interest of the Agency. Staff member's desire to remain with the Agency. The financial situation provides sufficient funding for the post held. The skills, competencies and behaviours, potential and work experience of the staff, versus the requirements of the Agency's work and/or availability of funding. Staff member has served the Agency with performance to the required standard as defined by the Agency, Staff member's deployability to operational theatre. Serving civilian members of NATO will be offered a contract in accordance with the NATO Civilian Personnel Regulations. The first six months of definite duration contracts are a probationary period. During this period the staff member's work is assessed to ensure that he/she has the ability to carry out the duties of the post. At or before the end of the probationary period, the staff member will be notified in writing that the appointment is confirmed or terminated or, in exceptional cases, that the probationary period is extended. What do we offer? Excellent tax-free salary, including (where eligible) expatriation household and children's allowances and additional privileges for expatriate staff. Education allowance for children (where appropriate) and an excellent private health insurance scheme; Generous annual leave and home leave (if eligible). Retirement Pension Plan. To learn more about NCI Agency and our work, please visit our website. Please note: Due to the Agency’s transition into a new structure in the near future, this post may be subject to transfer to one of our other locations, as well as to a change of reporting lines. The final decision will be made at the time of a firm offer. The Agency’s recruitment team advises you that due to the large volume of applications it receives the screening process may take up to 2 months. We appreciate your patience.

https://nato.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=190160 Systems Engineer-190160 Primary Location Belgium-Brussels NATO Body NATO International Staff (NATO IS) Schedule Full-time Salary (Pay Basis) : 5,467.45Euro (EUR) Monthly Grade A.2/A.3 Description : 1. SUMMARY The engineer in this post will act as a bridge and translator for hardware and network components between architectural system descriptions up to the Enterprise level (as validated by the Enterprise Architect) and to the detailed system designs and their implementations. He/she, although organically in OTD, will also maintain a functional working relationship with the Enterprise Architect. The BPMB will ensure that his/her assignments in activities and/or projects are prioritized in support of OTD or the Enterprise Architecture team (“dual-hatted” post). 2. QUALIFICATIONS AND EXPERIENCE Essential Master of Science degree in Electrical Engineering or IT Engineering or a Bachelor of Science degree coupled with extensive experience in Network and Systems Administration. Extensive experience (5 years or more) in the design and implementation of IT systems at functional services level; Profound knowledge on current information technology capabilities regarding technology architecture and knowledge of interoperability platforms, and views on upcoming future technology; Very good knowledge of architecture framework principles, ideally coupled with a professional certification in recognised industry standards; Experience in practical systems architecture work in the field of Network and Systems engineering; Knowledge of implementing enterprise architecture best practices and goals; Must be fluent orally and in writing in one of the official languages of the Organisation; a working knowledge of the other is desirable. Desirable Knowledge of NATO and national information technology Policies; lTlL v3 certified; Experience working in a multinational and/or mixed military/civilian environment; A working knowledge of NATO organisations and procedures; Familiar with NATO and/or national intelligence systems. Personal attributes: Personal qualities of tact, judgement and adaptability. A sense of diplomacy and propriety in order to work harmoniously with colleagues, both military and civilian, from nations and from NATO, as well as with staff from private scientific/industrial organisations. 3. PRINCIPAL DUTIES Work in the development and continuous improvement of an Enterprise Architecture for BICES with the focus on the technology related components; Assess and advise on the fit of entire IT systems, with the focus on the hardware and network components either in-house developed or Commercial-/Government-Off-The-Shelf (COTS/GOTS), into the BICES Enterprise Architecture; Analyse, evaluate and advise on architecture interoperability aspects between BICES and currently interconnected domains (e.g. NSWAN) as well as other architecture developing initiatives relevant to BICES (FMN, JISR, etc.); Be part or lead capability development project teams or participate in other sustainment or baseline activities where engineering knowledge and skills are required as directed by the AD OTD and with BPMB endorsement; Participate in the tasks of the Enterprise Architecture Functional Team, composed of an Enterprise Architect (team lead), an Information Manager, an Information Architect, an Information Assurance Software Engineer and him/herself; In support of the Enterprise Architect, develop and maintain a BICES Architecture Framework focusing on the systems architecture aspects, covering the applications and functional systems; Develop a coherent Information and Systems architecture in conjunction with the Information Architect; Support the development cycle with architecture guidance/direction; Define, based on business requirements, architecture specifications at systems level; Support architecture transition and architecture governance aspects; Support, when mandated by the Enterprise Architect, in coordinating architectural aspects with external bodies, working groups or boards; To represent and support the BGX at meetings of national and NATO bodies as required; To liaise with national and NATO bodies and individuals as required; Perform other duties as may be required. 4. PROFESSIONAL CONTACTS : Promote and maintain professional relations with appropriate officials, both military and civilian, within nations, NATO and other organizations as required. 5. SUPERVISORY/GUIDANCE DUTIES To analyse architectural aspects as requested. To give guidance as necessary to the appropriate personnel of the BICES Group Executive. 6. TRAVEL REQUIREMENTS Some travel is required, including Theatres of Operation. 7. CONTRACT: The successful applicant will be offered a 3-year definite duration contract, which may be renewed for a further period. If the successful applicant is seconded from the national administration of one of NATO’s member States, a 3-year definite duration contract will be offered, which may be renewed for a further period subject also to the agreement of the national authority concerned. Serving staff will be offered a contract in accordance with the NATO Civilian Personnel Regulations. NOTE: Irrespective of previous qualifications and experience, candidates for twin-graded posts will be appointed at the lower grade. Advancement to the higher grade is not automatic, and will not normally take place during the first three years of service in the post. Under specific circumstances, serving staff members may be appointed directly to the higher grade, and a period of three years might be reduced by up to twenty four months for external candidates. These circumstances are described in the IS directive on twin-graded posts. 8. RECRUITMENT PROCESS: Please note that we can only accept applications from nationals of NATO member countries. Applications must be submitted using e-recruitment system, as applicable: For NATO civilian staff members only: please apply via the internal recruitment portal (for more information, please contact your local Civilian HR Manager); For all other applications: www.nato.int/recruitment Please note that at the time of the interviews, candidates will be asked to provide evidence of their education and professional experience as relevant for this vacancy. Appointment will be subject to receipt of a security clearance (provided by the national Authorities of the selected candidate) and approval of the candidate’s medical file by the NATO Medical Adviser. More information about the recruitment process and conditions of employment, can be found at our website (http://www.nato.int/cps/en/natolive/recruit-hq-e.htm) 9. ADDITIONAL INFORMATION: NATO as employer values diverse backgrounds and perspectives and is committed to recruiting and retaining a diverse and talented workforce. NATO welcomes applications of nationals from all Member States and strongly encourages women to apply. Building Integrity is a key element of NATO’s core tasks. As an employer, NATO values commitment to the principles of integrity, transparency and accountability in accordance with international norms and practices established for the defence and related security sector. Selected candidates are expected to be role models of integrity, and to promote good governance through ongoing efforts in their work. Due to the broad interest in NATO and the large number of potential candidates, telephone or e-mail enquiries cannot be dealt with. Applicants who are not successful in this competition may be offered an appointment to another post of a similar nature, albeit at the same or a lower grade, provided they meet the necessary requirements. The nature of this position may require the staff member at times to be called upon to travel for work and/or to work outside normal office hours. The organization offers several work-life policies including Teleworking and Flexible Working arrangements (Flexitime) subject to business requirements. Please note that the International Staff at NATO Headquarters in Brussels, Belgium is a non-smoking environment.

https://nato.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=190068 Engineer (Information Systems)-190068 Primary Location Norway-Stavanger NATO Body NATO Communications and Information Agency (NCI Agency) Schedule Full-time Salary (Pay Basis) : 70,089.00Norwegian Krone (NOK) Monthly Grade A.2 Description : This is a position within the NATO Communications and Information Agency (NCIA), an organization of the North Atlantic Treaty Organization (NATO). We are looking for a talented Engineer (Information Systems) who will be responsible, among other tasks, for planning and coordination of assigned exercises supported by CSU Stavanger, project management, representing CSU Stavanger at conferences, and other interesting tasks. If you think that you have the relevant skills and experience, in particular in service delivery in a customer support focused approach, project planning and coordination as well as the relevant academic background in a technical subject with substantial Information Technology (IT) that match the requirements of the position, we would like to hear from you. The NCIA has been established with a view to meeting to the best advantage the collective requirements of some or all NATO nations in the fields of capability delivery and service provision related to Consultation, Command & Control as well as Communications, Information and Cyber Defence functions, thereby also facilitating the integration of Intelligence, Surveillance, Reconnaissance, Target Acquisition functions and their associated information exchange. To strengthen the Alliance through connecting its forces, the NCI Agency delivers secure, coherent, cost effective and interoperable communications and information systems in support of consultation, command and control and enabling intelligence, surveillance and reconnaissance capabilities, for NATO, where and when required. It includes IT support to the Alliances’ business processes (to include provision of IT shared services) to the NATO HQ, the Command Structure and NATO Agencies. NCI Agency CIS Support Unit (CSU) Stavanger, located in Norway enables end-to-end CIS services as it installs, operates, maintains and supports the full range of CIS capabilities during peacetime, crisis and war throughout its allocated Area of Responsibility (AOR) and as otherwise directed. Plans and Projects Section (PPS) establishes and maintains Operation Level Agreements (OLA), directives, instructions or other applicable documents with Service Line Managers in support of SLAs. This Section provides technical advice to the CSU’s customers within its Area of Responsibility. It supports the technical, cost and resource assessment of emerging requirements; the development and the management of local deployment schedules, plans and projects as assigned by Service Lines; Demand Management and Service Strategy in the implementation of new and changed services; and contributes to the coherent implementation and improvement of NCI Agency Change Management. Responsible for ,and coordinate with the service lines the following: scheduling, planning, coordinating, delivering of exercise, allocating resources, budgeting, event and local project planning. This Section engages in central projects with direct impact on the cloud based event service delivery. It also collects and prepares user requirements and converts them into technical deliverables for events. This section performs user validation and user acceptance testing as directed by IV and V. Duties You will be responsible for the planning and coordination of project and exercise plans supporting all Information Systems and Services supported by CSU Stavanger by following and applying all service support processes in place, ensuring that the levels of service availability and quality are permanently met as agreed with NCI Agency costumers. Under the direction of the Section Head Plans and Project Management you will perform duties such as the following: Capture requirements for projects, events and exercises and translate them into functional and technical requirements. Represent the CSU at conferences; Design and implement, as a Project Manager and/or an engineer, internally and externally driven projects, requests and events, engaging with CSUs and Service Lines, ensuring clarity throughout the lifespan of exercises, events and projects. Responsible for the planning and coordination of assigned exercises supported by CSU Stavanger; Responsible for the planning and world-wide coordination of delegated exercises from Operations and Exercise Service Line, acting as Officer Primary Responsible on their behalf; Responsible for the coordination of C4 Support Plans and issuing of associated tasks; Accountable for the planning processes within the CSU for all exercises, events and local projects; Develop project plans and perform as Project Manager, coordinate with project stakeholders and report on project execution and control; Support the development of budget and manpower estimates in support of service delivery; Advise on the design and development of OLAs with Service Lines in support of customer SLAs; Develop technical, cost and manpower assessments for existing and emerging requirements and engage Service Lines and CSU elements and enablers for planning and prioritisation; Stay abreast of development in Service and Project Management methodologies/tools used by NCI Agency; Advise on technical possibilities within the NCI Agency service portfolio, ensuring that the requirements are understood, captured and coordinated with the Service Lines to support the expected customer outcomes. Deputize for higher grade staff, if required; Perform other duties as may be required. Education and Experience A Master of Science (MSc) degree at a nationally recognized/certified University in a technical subject with substantial Information Technology (IT) and at least 2 years post-related experience; or a Bachelor of Science (BSc) degree at a nationally recognized/certified University in a technical related field and at least 4 years post related experience; Exceptionally, the lack of a university/college degree may be compensated by the demonstration of a candidate’s particular abilities or experience that is/are of interest to NCI Agency; that is, at least 10 years extensive and progressive expertise in the duties related to the function of the post. Experience in Service Delivery in a customer support focused approach; Prior experience in project planning and coordination for CIS Service Operation; Experience in converting operational requirements into ICT requirements; Desirable Experience and Education Strong analytical, organization, multitasking and prioritization skills; ITIL foundation/intermediate training/certification and Prince2 foundation training; Technical leadership experience; Prior experience of working in an international environment comprising both military and civilian elements; Knowledge of NATO responsibilities and organization, including Allied Command Operations and Allied Command Transformation. Language Proficiency A thorough knowledge of at least one of the two NATO languages (English), both written and spoken, is essential and some knowledge of the other (French) is desirable. NOTE: The day to day work of the NCI Agency is conducted in the English language. Competencies or Personal Attributes Persuading and Influencing - Gains clear agreement and commitment from others by persuading, convincing and negotiating; makes effective use of political processes to influence and persuade others; promotes ideas on behalf of oneself or others; makes a strong personal impact on others; takes care to manage one’s impression on others. Working with People - Shows respect for the views and contributions of other team members; shows empathy; listens, supports and cares for others; consults others and shares information and expertise with them; builds team spirit and reconciles conflict; adapts to the team and fits in well. Planning and organizing – Sets clearly defined objectives; plans activities and projects well in advance and takes account of possible changing circumstances; identifies and organises resources needed to accomplish tasks; manages time effectively; monitors performance against deadlines and milestones. Adapting and Responding to Change - Adapts to changing circumstances; tolerates ambiguity; accepts new ideas and change initiatives; adapts interpersonal style to suit different people or situations; shows an interest in new experiences. Coping with Pressures and Setbacks - Maintains a positive outlook at work; works productively in a pressurised environment; keeps emotions under control during difficult situations; handles criticism well and learns from it; balances the demands of a work life and a personal life. Travel Business travel to NATO and national (NATO and non-NATO) facilities in addition to frequent travel to exercise planning conferences is required. You may be required to undertake duty travel to operational theatres inside and outside NATO boundaries. Professional Contacts The incumbent liaises with the customer representatives, international CIS organisations, exercise training audience representatives, internal CIS Support Units, Service Lines, other technical organisations and NCI Agency subordinate elements. Supervisory/Guidance Duties The incumbent may give professional guidance to staff. Working Environment Normal office environment; Potentially includes shift work. Security Clearance Level: NATO Secret

https://nato.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=190118 Engineer (Data & Tools Management)-190118 Primary Location Netherlands-The Hague NATO Body NATO Communications and Information Agency (NCI Agency) Schedule Full-time Salary (Pay Basis) : 5,781.30Euro (EUR) Monthly Grade A.2 Description : This is a position within the NATO Communications and Information Agency (NCI Agency), an organization of the North Atlantic Treaty Organization (NATO). The NCI Agency is made up of teams of dedicated people from 29 different nations who are technology experts in their chosen fields. Our collective role is to help protect the lives of 1 billion people and contribute to maintaining world peace. The NCI Agency is looking for a talented Engineer (Data & Tools Manager) The Directorate Air Missile Defence Command & Control (AMDC2) ensures the harmonized planning, implementation, deployment evolution and support of the Air Command and Control System (ACCS) and other Air Command & Control (AirC2) and Ballistic Missile Defence (BMD) assigned programmes, in a way that satisfies the operational requirements and minimizes the military risk, taking into account the NATO political, economic and schedule requirements and using the most suitable industrial and technological solutions. The Directorate of AMDC2 is the procurement and implementation body of the NCI Agency, charged with the effective planning, execution, delivery into Service, evolution and through-life logistic support of NATO’s AirC2 / BMD systems and assigned national AirC2 systems. Systems Engineering Branch (SEB) is responsible for the direction and management of the activities related to the SoS architecture and requirements for the BMD programme. The development and maintenance of the Architecture Definition Document (ADD), the Architecture Requirements Specification (ARS) and of the Interface Control/Definition Documents (ICD/IDDs) for the interfaces between the various systems in the BMD SoS Architecture and for the BMD capability at the SoS level. SEB also ensures that the verification and validation of the documented requirements is adequately considered and supported. Role Responsibilities Under the direction of Chief SEB, you will perform the following duties: Design, document and maintain logical models to capture the information required to describe the enterprise architecture; Implement the models in the different tools to form a consistent integrated architecture repository; Migrate, link and merge data across different tools; Design and implement complex queries across the tools to support the production and the exploitation of the information in the architecture; Design, implement and maintain complex visual and tabular reports based on the data contained in the toolset; Design, implement and maintain dedicated front-ends to facilitate data capture; Maintain concurrent configuration control over the evolution of the architecture’ Perform system administration duties to ensure the toolset’s availability, integrity and confidentiality; Design and document engineering processes that are consistent with and that exploit the integrated toolset’ Support internal and external technical reviews with stakeholders (e.g. Nations); Perform any other duties as required. Person Specification We are looking for candidates with a Master of Science (MSc) degree or a Bachelor of Science (BSc) degree in electrical engineering, physics, operations research, computer science or other relevant scientific or engineering discipline at a nationally recognised/certified University or exceptionally, the lack of a degree may be compensated by a lower academic qualification combined with the demonstration of particular abilities or experience of relevance to this post, such as programme management qualifications and experience, or with a military experience in the related subject with at least 10 years post related experience. Experience Required In addition to and 2 years’ experience (Master’s degree) or 4 years’ experience (Bachelor’s Degree) in the duties related to the function of the post, we also require the following: A minimum of 2 years of experience in data modelling and in developing and maintaining the data structures for enterprise architectures; Extensive experience in using common enterprise architecture and requirements management tools such as System Architect, DOORS, Troux, Enterprise Architect; Knowledge of database design, management, administration and exploitation; Extensive knowledge of the MS Office suite, its support for automation (e.g. VBA, Visio shapesheets) and its use in an enterprise environment; Knowledge of architectural frameworks such as TOGAF and modelling frameworks such as NAF, DoDAF and ArchiMate; Experience in web design over MS SharePoint, including server and client side scripting; Experience in data mining, business intelligence and data visualization; Knowledge in the development and maintenance of a system of systems architecture, and in requirements specification/management processes and tools. The following will be considered as an advantage Knowledge of NATO or National air and missile defence operational aspects. Knowledge of Static and Deployable Communications Networks; Knowledge of System of Systems Cyber Security and Safety Knowledge of Service Oriented Architecture and Web Services related standards Knowledge of the ACCS, Bi-SC AIS, NATO General Purpose Communications Systems (NGCS) and their requirements formulation and implementation processes; Prior experience of working in an international environment comprising both military and civilian elements Knowledge of NATO responsibilities and organization, including ACO and ACT. Competencies Required We are looking for a person who demonstrates the following behavioural competencies: Presenting and Communicating Information - Speaks fluently; expresses opinions, information and key points of an argument clearly; makes presentations and undertakes public speaking with skill and confidence; responds quickly to the needs of an audience and to their reactions and feedback; projects credibility. Writing and Reporting - Writes convincingly; writes clearly, succinctly and correctly; avoids the unnecessary use of jargon or complicated language; writes in a well-structured and logical way; structures information to meet the needs and understanding of the intended audience. Applying Expertise and Technology - Applies specialist and detailed technical expertise; uses technology to achieve work objectives; develops job knowledge and expertise (theoretical and practical) through continual professional development; demonstrates an understanding of different organisational departments and functions. Planning - Accurately scopes out length and difficulty of tasks and projects; sets objectives and goals; breaks down work into the process steps; develops schedules and task/people assignments; anticipates and adjusts for problems and roadblocks; measures performance against goals; evaluates results. Following Instructions and Procedures - Appropriately follows instructions from others without unnecessarily challenging authority; follows procedures and policies; keeps to schedules; arrives punctually for work and meetings; demonstrates commitment to the organisation; complies with legal obligations and safety requirements of the role. Achieving Personal Work Goals and Objectives - Accepts and tackles demanding goals with enthusiasm; works hard and puts in longer hours when it is necessary; seeks progression to roles of increased responsibility and influence; identifies own development needs and makes use of developmental or training opportunities. Travel Business travel to NATO and national (NATO and non-NATO) facilities as well as frequent travel between the NCI Agency offices; May be required to undertake duty travel to operational theatres inside and outside NATO boundaries. Language Skills A thorough knowledge of one of the two NATO languages, both written and spoken, is essential and some knowledge of the other is desirable. NOTE: Most of the work of the NCI Agency is conducted in the English language. Contract NCI Agency normally offers contracts of employment of a definite duration, not exceeding three years. Contracts may be for less than three years as required to support short-term projects, meet uncertainty with respect to the business outlook, staff performance and other factors. Definite duration contracts may be extended for further periods. When extending contracts, the following is taken into consideration: Renewal is in the interest of the Agency. Staff member's desire to remain with the Agency. The financial situation provides sufficient funding for the post held. The skills, competencies and behaviours, potential and work experience of the staff, versus the requirements of the Agency's work and/or availability of funding. Staff member has served the Agency with performance to the required standard as defined by the Agency, Staff member's deployability to operational theatre. Serving civilian members of NATO will be offered a contract in accordance with the NATO Civilian Personnel Regulations. The first six months of definite duration contracts are a probationary period. During this period the staff member's work is assessed to ensure that he/she has the ability to carry out the duties of the post. At or before the end of the probationary period, the staff member will be notified in writing that the appointment is confirmed or terminated or, in exceptional cases, that the probationary period is extended. What do we offer? Excellent tax-free salary, including (where eligible) expatriation household and children's allowances and additional privileges for expatriate staff. Education allowance for children (where appropriate) and an excellent private health insurance scheme; Generous annual leave and home leave (if eligible). Retirement Pension Plan. To learn more about NCI Agency and our work, please visit our website. Please note: Due to the Agency’s transition into a new structure in the near future, this post may be subject to transfer to one of our other locations, as well as to a change of reporting lines. The final decision will be made at the time of a firm offer. The Agency’s recruitment team advises you that due to the large volume of applications it receives the screening process may take up to 2 months.

https://nato.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=190115 Senior System Engineer (Security)-190115 Primary Location Netherlands-The Hague NATO Body NATO Communications and Information Agency (NCI Agency) Schedule Full-time Salary (Pay Basis) : 7,132.26Euro (EUR) Monthly Grade A.3 Description : This is a position within the NATO Communications and Information Agency (NCI Agency), an organization of the North Atlantic Treaty Organization (NATO). The NCI Agency is made up of teams of dedicated people from 29 different nations who are technology experts in their chosen fields. Our collective role is to help protect the lives of 1 billion people and contribute to maintaining world peace. The NCI Agency is looking for a talented Senior System Engineer (Security) The Directorate Air Missile Defence Command & Control (AMDC2) ensures the harmonized planning, implementation, deployment evolution and support of the Air Command and Control System (ACCS) and other Air Command & Control (AirC2) and Ballistic Missile Defence (BMD) assigned programs, in a way that satisfies the operational requirements and minimizes the military risk, taking into account the NATO political, economic and schedule requirements and using the most suitable industrial and technological solutions. The Directorate AMDC2 is the procurement and implementation body of the NCI Agency, charged with the effective planning, execution, delivery into Service, evolution and through-life logistic support of NATO’s AirC2 / BMD systems and assigned national AirC2 systems. The Mission Assurance Branch (MAB) defines, establishes and maintains a mission assurance framework, in line with the NCI Agency’s policy and directives, in order to provide quality and safety assurance, CIS security services, configuration management, test, validation and verification of AMDC2 systems or appliances under procurement or support. MAB independently ensures that the capabilities delivered by the Directorate AMDC2 to the operational user are safe and secure to use and fulfil their functional and non-functional requirements. The CIS Security Section (CISSS) establishes and maintains a CIS security framework for AMDC2 product /services. The CISSS establishes and maintains security documentation for products/services; supports and coordinates external and internal security audits, manages product/service security certifications and accreditations. The CISSS assesses changes for compliance with NATO security policy and regulations and determines the impact on product/service certifications and accreditations. The CISSS represents AMDC2 at various Agency internal and external security working groups including the AMDC2 Security Accreditation Board (ASAB). Role Responsibilities Under the direction of the Head CISSS, you will perform the following duties: Maintain AirC2 and BMD domain specific knowledge on security requirements, design and architecture and act as Subject Matter Expert for ACCS security issues; Monitor security posture & security accreditation status of NATO BMD System of Systems; Review Lifecycle-Engineering Change Proposals (L-ECPs) for NATO AirC2 and NATO BMD capabilities and services for impact on CIS security; Review architectural/design changes of NATO BMD System of Systems and AirC2 for compliance with NATO Security Policy; Review the security documentation in support of security accreditation for NATO BMD and AirC2 CIS; Execute and support security inspections/audits and security testing for NATO BMD/AirC2; Deputize for higher grade staff, if required; Performs other duties as may be required. Person Specification We are looking for candidates with a Master’s degree or a Bachelor’s degree at a nationally recognized/certified University in a technical subject with substantial Information Technology (IT) content and in the area of CIS Security or exceptionally, the lack of a degree may be compensated by a lower academic qualification combined with the demonstration of particular abilities or experience of relevance to this post, such as programme management qualifications and experience, or with a military experience in the related subject with at least 12 years post related experience. Experience Required In addition to and 5 years’ experience (Master’s degree) or 7 years’ experience (Bachelor’s Degree) in the duties related to the function of the post, we also require the following: Experience in defining CIS security requirements for CIS preferably for large-scale distributed software-intensive CIS with real-time and safety requirements (e.g. AirC2, BMD, ATM systems); Experience in assessing CIS architectures for compliance with the associated security requirements; Experience in CIS Security Risk Management (SRM) and executing Security Risk Assessments (SRAs); Experience in drafting security documentation relation to security accreditation of systems or certification of security appliances; Experience in drafting security posture strategies and monitor their execution/implementation for mission critical CIS; Experience in system security testing and security inspections/audits; General up-to-date knowledge of computer system architectures, modern operating systems and their security features, client/server, LAN / WAN and network concepts, test techniques, Database Management Systems (DBMS) and data management concepts. The following will be considered as an advantage Knowledge of NATO Security Policy and Regulations; Knowledge of the security architecture of NATO BMD and AirC2 systems maintained by the NCI Agency, preferably ACCS and Secure AIS; Professional certification in the CIS security area; Prior experience of working in an international environment comprising both military and civilian elements; Knowledge of NATO responsibilities and organization, including ACO and ACT. Competencies Required We are looking for a person who demonstrates the following behavioural competencies: Deciding and Initiating Action - Takes responsibility for actions, projects and people; takes initiative and works under own direction; initiates and generates activity and introduces changes into work processes; makes quick, clear decisions which may include tough choices or considered risks; Working with People - Shows respect for the views and contributions of other team members; shows empathy; listens, supports and cares for others; consults others and shares information and expertise with them; builds team spirit and reconciles conflict; adapts to the team and fits in well; Writing and Reporting - Writes convincingly; writes clearly, succinctly and correctly; avoids the unnecessary use of jargon or complicated language; writes in a well-structured and logical way; structures information to meet the needs and understanding of the intended audience; Applying Expertise and Technology - Applies specialist and detailed technical expertise; uses technology to achieve work objectives; develops job knowledge and expertise (theoretical and practical) through continual professional development; demonstrates an understanding of different organisational departments and functions; Analysing - Analyses numerical data and all other sources of information, to break them into component parts, patterns and relationships; probes for further information or greater understanding of a problem; makes rational judgements from the available information and analysis; demonstrates an understanding of how one issue may be a part of a much larger system; Achieving Personal Work Goals and Objectives - Accepts and tackles demanding goals with enthusiasm; works hard and puts in longer hours when it is necessary; seeks progression to roles of increased responsibility and influence; identifies own development needs and makes use of developmental or training opportunities; Coping with Pressures and Setbacks - Maintains a positive outlook at work; works productively in a pressurised environment; keeps emotions under control during difficult situations; handles criticism well and learns from it; balances the demands of a work life and a personal life. Travel Business travel to NATO and national (NATO and non-NATO) facilities as well as frequent travel between the NCI Agency offices; May be required to undertake duty travel to operational theatres inside and outside NATO boundaries. Language Skills A thorough knowledge of one of the two NATO languages, both written and spoken, is essential and some knowledge of the other is desirable. NOTE: Most of the work of the NCI Agency is conducted in the English language. Supervisory/Guidance Duties You may give professional guidance to staff. Contract NCI Agency normally offers contracts of employment of a definite duration, not exceeding three years. Contracts may be for less than three years as required to support short-term projects, meet uncertainty with respect to the business outlook, staff performance and other factors. Definite duration contracts may be extended for further periods. When extending contracts, the following is taken into consideration: Renewal is in the interest of the Agency. Staff member's desire to remain with the Agency. The financial situation provides sufficient funding for the post held. The skills, competencies and behaviours, potential and work experience of the staff, versus the requirements of the Agency's work and/or availability of funding. Staff member has served the Agency with performance to the required standard as defined by the Agency, Staff member's deployability to operational theatre. Serving civilian members of NATO will be offered a contract in accordance with the NATO Civilian Personnel Regulations. The first six months of definite duration contracts are a probationary period. During this period the staff member's work is assessed to ensure that he/she has the ability to carry out the duties of the post. At or before the end of the probationary period, the staff member will be notified in writing that the appointment is confirmed or terminated or, in exceptional cases, that the probationary period is extended. What do we offer? Excellent tax-free salary, including (where eligible) expatriation household and children's allowances and additional privileges for expatriate staff. Education allowance for children (where appropriate) and an excellent private health insurance scheme; Generous annual leave and home leave (if eligible). Retirement Pension Plan. To learn more about NCI Agency and our work, please visit our website. Please note: Due to the Agency’s transition into a new structure in the near future, this post may be subject to transfer to one of our other locations, as well as to a change of reporting lines. The final decision will be made at the time of a firm offer. The Agency’s recruitment team advises you that due to the large volume of applications it receives the screening process may take up to 2 months. We appreciate your patience.

https://nato.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=190113 Technician (Database Administration)-190113 Primary Location Germany-Ramstein-Miesenbach NATO Body NATO Communications and Information Agency (NCI Agency) Schedule Full-time Salary (Pay Basis) : 4,441.73Euro (EUR) Monthly Grade B.4 Description : Our Vision: A fully digital NATO enterprise that ensures consultation and collective defence. Our Mission: Lead NATO's digital endeavor. The Directorate of Service Operation (DSO) is accountable to plan, install, operate and maintain CIS services throughout the allocated Area of Responsibility (AOR), in static NATO Headquarters, Alliance Operations and Missions and Exercises, and supported Organisations. Service Operations are delivered and managed in close coordination with the Directorates of Applications Services, Infrastructure Services, AirC2 Services and BMD Services. Under coordination of the NCI Agency’s OPS Center, Service Operations Branch (SOB)SOB is locally responsible for the installation, operation, maintenance and administration of assigned IT, Network, Cable, VTC, Voice and Video equipment, as well as all operating system, core and specific application software. SOB ensures physical Security is monitored and maintained, and Cyber Security activities are performed as delegated by Cyber Security SL. The NCI Agency is looking for a talented Database Administrator to join CIS Support Unit (CSU) Ramstein. If you possess relevant vocational training combined with experience within the area of Systems Administration and general background in maintenance of communications and information systems, we would like to meet you! Role Responsibilities: Under the direction of the SOB Branch Head, the post-holder will perform duties such as the following: Responsible for day to day System Administration (SA) of database servers; Installs, operates and maintains assigned Air and Missile Defence Command and Control (AMDC2) Systems and software, Databases and other Applications and Information and Communication Technology (ICT) Platforms (IS) and stays abreast of latest developments in these areas; Supports applications and data integrity of assigned ICT Platforms (IS), supports IT Service Continuity Management (ITSCM), Business Continuity and Disaster Recovery Plans; Maintains liaison with other CSU internal units, Service Lines and other technical organisations; Documents the design and configuration of assigned applications and ICT Platforms (IS) and the required operating procedures; Implements procedures, tools and techniques for monitoring and managing the performance of applications and ICT Platforms (IS) and provides reports as required; Monitors and reports on the capacity of the assigned applications and ICT Platforms (IS); Assists with, and implements assigned project work packages; Directly supports the BMD Mission through participation in a BMD Duty Support Shift, which may operate on a 24/7 basis; Deputize for higher grade staff, if required; Performs other duties as may be required. Person specification Qualifications required: We are looking for a candidate with a Vocational training at a higher level in a relevant discipline, or equivalent, or Diploma of secondary education, and a minimum of 5 years post-related experience. Experience required: In addition to educational requirement, you will also have: At least 5 years extensive and progressive expertise in the duties related to the function of the post; Good knowledge and experience (at least 3 years) of working with AirC2 systems, administering Solaris systems and Oracle databases. Desirable Experience: The ideal candidate will have all or some of the following: Prior experience of working within the communication and infrastructure CIS domain, and Tactical data link services - in particular; experience in network trouble shooting in support of the air specific ICC, and ACCS services; Prior experience of working in an international environment comprising both military and civilian elements; Knowledge of NATO responsibilities and organization, including ACO and ACT. Competencies required: Working with People - Shows respect for the views and contributions of other team members; shows empathy; listens, supports and cares for others; consults others and shares information and expertise with them; builds team spirit and reconciles conflict; adapts to the team and fits in well; Presenting and Communicating Information - Speaks fluently; expresses opinions, information and key points of an argument clearly; makes presentations and undertakes public speaking with skill and confidence; responds quickly to the needs of an audience and to their reactions and feedback; projects credibility; Writing and Reporting - Writes convincingly; writes clearly, succinctly and correctly; avoids the unnecessary use of jargon or complicated language; writes in a well-structured and logical way; structures information to meet the needs and understanding of the intended audience; Planning and Organising - Sets clearly defined objectives; plans activities and projects well in advance and takes account of possible changing circumstances; identifies and organises resources needed to accomplish tasks; manages time effectively; monitors performance against deadlines and milestones; Achieving Personal Work Goals and Objectives - Accepts and tackles demanding goals with enthusiasm; works hard and puts in longer hours when it is necessary; seeks progression to roles of increased responsibility and influence; identifies own development needs and makes use of developmental or training opportunities. Professional Contacts: The post-holder is responsible for: Coordination and cooperation of work with activities in other Service Lines within the NCI Agency; Promotion and maintenance of professional relations with senior officials, both military and civilian, within NATO, the NATO military authorities, and NATO nations - in the area of security accreditation. Supervisory/Guidance Duties: The post-holder may be required to give professional guidance to staff. Travel: Business travel to NATO and national (NATO and non-NATO) facilities as well as frequent travel between the NCIA offices; May be required to undertake duty travel to operational theatres inside and outside NATO boundaries. Language skills: A thorough knowledge of one of the two NATO languages, both written and spoken, is essential and some knowledge of the other is desirable. NOTE: Most of the work of the NCI Agency is conducted in the English language. Contract: NCI Agency normally offers contracts of employment of a definite duration, not exceeding three years. Contracts may be for less than three years as required to support short-term projects, meet uncertainty with respect to the business outlook, staff performance and other factors. Definite duration contracts may be extended for further periods. When extending contracts, the following is taken into consideration: Renewal is in the interest of the Agency. Staff member's desire to remain with the Agency. The financial situation provides sufficient funding for the post held. The skills, competencies and behaviours, potential and work experience of the staff, versus the requirements of the Agency's work and/or availability of funding. Staff member has served the Agency with performance to the required standard as defined by the Agency, Staff member's deployability to operational theatre. Serving civilian members of NATO will be offered a contract in accordance with the NATO Civilian Personnel Regulations. The first six months of definite duration contracts are a probationary period. During this period the staff member's work is assessed to ensure that he/she has the ability to carry out the duties of the post. At or before the end of the probationary period, the staff member will be notified in writing that the appointment is confirmed or terminated or, in exceptional cases, that the probationary period is extended. Please note: Due to the Agency’s transition into a new structure in the near future, this post may be subject to transfer to one of our other locations, as well as to a change of reporting lines. The final decision will be made at the time of a firm offer.

https://nato.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=190109 http://nato.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=190085 http://nato.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=190084 http://nato.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=190080 http://nato.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=190076 http://nato.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=190075 http://nato.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=190074 http://nato.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=190073

https://nato.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=190009 Database Manager (ACCS)-190009 Primary Location Germany-Ramstein-Miesenbach NATO Body HQ AIRCOM Schedule Full-time Salary (Pay Basis) : 5,814.84Euro (EUR) Monthly Grade A.2 Description : Description Does your current job really give you satisfaction? If you desire a genuine challenge, a sense of achievement and the opportunity to work in an exciting international setting then this position in NATO will appeal to you. Are we really talking about Database Management? Yes; this is NATO Database Management in HQ Allied Air Command (AIRCOM). HQ AIRCOM, located in Ramstein, Germany, is currently seeking a Database Manager (ACCS) to work in the Core JFAC (Joint Force Air Component), responsible for maintaining the HQ operational databases, and creating exercise/simulation databases as required for Air Domain and Ballistic Missile Defence. What makes this position particularly enticing is that it will deal with the introduction of a new Air Command and Control (AirC2) tasking system using the Air Command and Control System (ACCS), as well as incorporating a number of ongoing commitments. Your inputs will contribute to the constantly evolving and world-renowned AirC2 capability of the Alliance. You will need experience in configuring and maintaining databases and, ideally, you should have professional experience in the field of air operations. Some of the many benefits to working here are listed later in this vacancy notice. Role Responsibilities The incumbent’s wide range of activities will include, but are not limited to: · Collection of data and population of databases. · Acting as the primary point of contact for the integration of targeting data. · Ensuring all data is operationally correct and compliant with official data standards. · Managing User accounts and Permissions. · Providing immediate resolution for technical problems when required. · Maintaining configuration control of all operational databases. · Organising and conducting User CCIS Operational Training as required. · Providing continuous support during exercises. · Providing on-the-job training. · Acting as the technical expert on all computer simulation models. Essential Qualifications Required The incumbent must have: · University degree in information technology, computer science, business administration or related discipline and 2 years’ function related experience, or · Higher Secondary education and completed advanced vocational training in that discipline leading to a professional qualification or professional accreditation with 4 years’ post related experience. Experience Required The incumbent must have: · At least 3 years’ experience of military modelling, simulation and war gaming together with expertise on computer systems and related applications. · Advanced knowledge of the UNIX Solaris Operating System Command, scripting, networking and virtualisation. · At least 4 years’ practical experience of working with relational databases Oracle and MS SQL. · In depth knowledge of SQL queries, internal database programming, stored procedures, triggers etc. in both platforms. · Advanced knowledge in MS Excel scripting and Business Intelligence projects. Desirable Qualifications The following would be considered an advantage: · Experience in providing expeditious support services (e.g. help desk). · Experience of database design, including software support. · Proven track record of planning, coordinating and resolving conflicts of data. · Understanding modern concept of military operations. · Experience in supporting national and NATO military HQs, including during operations. · Information Technology Infrastructure Library (ITIL) Certification · Microsoft SQL and ORACLE database course. Personal Attributes The incumbent requires good interpersonal and professional communications capabilities to work in a military environment. Must be able to work with others to understand complex problems, then develop and implement solutions. Must be able to brief results succinctly and write effectively. Must work well under pressure, and should be poised, tactful and adaptable. Must be able to perform training and attend courses. Language Skills The work both oral and written in this post and in this Headquarters as a whole is conducted mainly in English so the incumbent must have Good language skills, both written and spoken. For further information on language levels, please refer to the AIRCOM website at https://ac.nato.int/page3336318. Travel The incumbent may be required to undertake deployments in support of military operations and exercises, and/or TDY assignments, both within and without NATO boundaries. Such operational deployment may exceed 30 days duration up to 183 days in any period of 547 days, and may be on short notice. For NATO International Civilian Staff, acceptance of an employment contract linked to this post constitutes agreement to deploy in excess of 30 days if required. Contract In accordance with current policy, newly recruited staff will be offered a three year contract which may be extended, subject to a satisfactory recommendation, to an indefinite duration contract. Serving NATO International Civilian staff will be offered a contract in accordance with the NATO Civilian Personnel Regulations. Please note that this post is advertised in advance of an expected approval by nations. Should final approval not be given, the vacancy notice will be withdrawn with no further obligation to the HQ or the applicant. What do we offer? · Excellent tax-free monthly salary, including (where eligible) expatriation and family allowances. · Generous annual leave. · Private health insurance scheme. · Retirement Pension Plan. · Other tax- and duty-free privileges for expatriated staff. · NATO as an employer values diverse backgrounds and perspectives and is committed to recruiting and retaining a diverse and talented workforce. NATO also values commitment to the principles of integrity, transparency and accountability in accordance with international norms and practices established for the defence and related security sector. Selected candidates are expected to be role models of integrity, and to promote good governance through ongoing efforts in their work. How to apply Applications can only be submitted using the online portal https://nato.taleo.net/careersection/2/jobsearch.ftl?lang=en. NATO welcomes applications from nationals of all NATO Member States. · When completing the application form online, attachments can be added. One of these attachments must be a copy of the qualification/certificate covering the highest level of education required by the job description. If this certificate is not in one of the two official NATO languages, you should include a translation into English. If no certificate is forwarded at all, the application will be rejected. · Applicants must be willing to undergo a background investigation in order to obtain a valid security clearance certificate from their nation before taking up the appointment. · Applicants must also be willing to undergo a medical examination prior to taking up their appointment to ensure that they fulfil certain physical standards. · The candidature of NATO redundant staff at grade A-2 will be considered before any other candidates. · Due to the broad interest in NATO and the large number of potential candidates, telephone or e-mail enquiries cannot be dealt with. Please note that the screening of applications may take up to 2 months after the closing date. We appreciate your patience. Schedule Test and/or Interview 29 April 2019

https://nato.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=190062 Engineer (Security Testing)-190062 Primary Location Belgium-Mons NATO Body NATO Communications and Information Agency (NCI Agency) Schedule Full-time Salary (Pay Basis) : 5,467.45Euro (EUR) Monthly Grade A.2 Description : We are the NATO's IT Agency serving 29 nations by defending its networks, and providing real life support to its operations and missions. We are working around the clock safeguarding the freedom and security of nearly 1 billion citizens. Do you have recent practical, hands-on experience with web application, infrastructure and application level penetration testing? Do you love the thrill of discovering new vulnerabilities, pivoting into networks and exploring new hacking techniques? Can you prove excellent experience with network security architecture design? Can you demonstrate excellent abilities ability to communicate effectively orally and in writing displaying professional briefing skills and ability to report to various audience levels? If the answer is yes, this position is ideal for you. The NCI Agency is currently seeking an Engineer (Security Testing) to provide Web, infrastructure and application level penetration testing, as well as to provide security consultancy and advice to projects, plans. Role Responsibilities The CS SL is responsible for providing the broad spectrum of services in the following specialist security areas: CIS Security, Cyber Defence, Information Assurance, and Computer Security & Communications Security. The NCI Agency Cyber Security Service Line (CS SL) is responsible for planning and executing all lifecycle management activities for cyber security. In executing this responsibility, CS SL provides specialist cyber security-related services covering the spectrum of scientific, technical, acquisition, operations, maintenance, and sustainment support, throughout the lifecycle of NATO Information Communications and Technology (ICT). Under the direction of Head Cyber Capability Validation Cell, and largely on your own initiative, you will perform duties such as the following: Provide web & infrastructure penetration testing; Provide security design reviews to ensure compliance with NATO policies and directives; Provide security consultancy and advice to projects, plans, and other entities; Lead and/or be part of the Red/Blue Team during NATO military exercises; Represent the CS SL at the NATO Security Accreditation Board from a security testing perspective; Build and sustain effective communications with different stakeholders; specifically, the NCIA Configuration Control Board, Security Accreditation Boards, NATO Security Accreditation Authorities, and NCI Agency organization units supporting accreditation processes; Brief at both executive and technical levels on security reports and testing outcome, including at flag officer level; Represent the Agency on security testing matters; Stay abreast of technological developments relevant to the area of work; Perform any other duties as may be required. Person Specification Qualifications Required You will be required to have Master of Science (MSc) degree at a nationally recognised/certified University in a technical subject with substantial Information Technology (IT) content with at least two years post related experience; or a Bachelor of Science (BSc) degree at a nationally recognised/certified university in a related discipline, with at least four years post related experience. Exceptionally, the lack of a university degree may be compensated by the demonstration of a candidate’s particular abilities or experience that are of interest to the NCI Agency; namely, at least 10 years of extensive and progressive experience in the duties related to the functions of this post. It is highly desirable for you to hold professional qualifications like: GPEN, CREST Certified Web Application Tester, GXPEN, GWAPT or equivalent. Experience Required In addition to at least 2 years’ relevant experience, you will need to prove extensive knowledge and experience in the following areas: Web application penetration testing; IT infrastructure penetration testing; Network security architecture design; Assessing security vulnerabilities within OS, software, protocols & networks; Researching and evaluating security products & technologies; System and network administration; Use of penetration testing tools, techniques, and recognized testing methodologies; Scripting skills in at least one of the following: Perl, Python, Ruby, shell (bash, ksh, csh). You will be asked to prove: Technical knowledge in system and network security, authentication and security protocols, cryptography, application security, as well as, malware infection techniques and protection technologies; Ability to evaluate risks and formulate mitigation plans; Proven ability to communicate effectively orally and in writing displaying professional briefing skills and ability to report to various audience levels. It is considered highly desirable if you can demonstrate familiarity with risk analysis methodologies. Competencies Required Persuading and Influencing - Gains clear agreement and commitment from others by persuading, convincing and negotiating; makes effective use of political processes to influence and persuade others; promotes ideas on behalf of oneself or others; makes a strong personal impact on others; takes care to manage one’s impression on others. Working with People - Shows respect for the views and contributions of other team members; shows empathy; listens, supports and cares for others; consults others and shares information and expertise with them; builds team spirit and reconciles conflict; adapts to the team and fits in well. Applying Expertise and Technology - Applies specialist and detailed technical expertise; uses technology to achieve work objectives; develops job knowledge and expertise (theoretical and practical) through continual professional development; demonstrates an understanding of different organisational departments and functions. Adapting and Responding to Change - Adapts to changing circumstances; tolerates ambiguity; accepts new ideas and change initiatives; adapts interpersonal style to suit different people or situations; shows an interest in new experiences. Coping with Pressures and Setbacks - Maintains a positive outlook at work; works productively in a pressurised environment; keeps emotions under control during difficult situations; handles criticism well and learns from it; balances the demands of a work life and a personal life. Language Skills Most of the work of the NCI Agency is conducted in the English language, and therefore a thorough knowledge of English, both written and spoken, is essential and some knowledge of French is desirable. Travel Business travel to NATO and national (NATO and non-NATO) facilities as well as frequent travel between the NCI AGENCY offices; May be required to undertake duty travel to operational theatres inside and outside NATO boundaries. Contract NCI Agency normally offers contracts of employment of a definite duration, not exceeding three years. Contracts may be for less than three years as required to support short-term projects, meet uncertainty with respect to the business outlook, staff performance and other factors. Definite duration contracts may be extended for further periods. When extending contracts, the following is taken into consideration: Renewal is in the interest of the Agency. Staff member's desire to remain with the Agency. The financial situation provides sufficient funding for the post held. The skills, competencies and behaviours, potential and work experience of the staff, versus the requirements of the Agency's work and/or availability of funding. Staff member has served the Agency with performance to the required standard as defined by the Agency, Staff member's deployability to operational theatre. Serving civilian members of NATO will be offered a contract in accordance with the NATO Civilian Personnel Regulations. The first six months of definite duration contracts are a probationary period. During this period the staff member's work is assessed to ensure that he/she has the ability to carry out the duties of the post. At or before the end of the probationary period, the staff member will be notified in writing that the appointment is confirmed or terminated or, in exceptional cases, that the probationary period is extended. What do we offer? Excellent tax-free salary, including (where eligible) expatriation household and children's allowances and additional privileges for expatriate staff. Education allowance for children (where appropriate) and an excellent private health insurance scheme. Generous annual leave and home leave (if eligible). Retirement Pension Plan. To learn more about NCI Agency and our work, please visit our website. Please note that due to the Agency’s transition into a new structure in the near future, this post may be subject to transfer to one of our other locations, as well as to a change of reporting lines. The final decision will be made at the time of a firm offer. The Agency’s recruitment team advises you that due to the large volume of applications it receives the screening process may take up to 2 months after closing date. We appreciate your patience.

https://nato.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=181058 Job Description - ENGINEER (INFORMATION SYSTEMS (181058) ENGINEER (INFORMATION SYSTEMS-181058 Primary Location United Kingdom-Middlesex NATO Body HQ MARCOM Schedule Full-time Salary (Pay Basis) : 6,030.91Pound Sterling (GBP) Monthly Grade A.3 Description : NOTIFICATION OF A VACANCY Post/Vacancy Number: OMC RCCX 0050 Grade: A-3 Title: Engineer (Information Systems) Division/Office: Support Directorate/N6 Cyberspace Division NATO Body: Headquarters Allied Maritime Command Location/Country: Northwood, Middlesex, United Kingdom Closing Date: 19 February 2019 The job is advertised for recruitment purposes in anticipation of formal authorisation to offer a contract to the selected candidate. If authorisation to offer a contract is not obtained, the selection process will be cancelled with no further obligation to the applicants. Serving staff members will be offered a contract according to the NATO Civilian Personnel Regulations (NCPRs). Newly recruited staff will be offered a Definite Duration contract of three years normally followed by an Indefinite Duration contract. The provisions of NCPRs 57.2 will be applied where applicable. Serving NATO International Civilians are requested to apply via the following link and inform their Civilian Personnel Office https://nato.int/recruitment-internal External candidates are required to apply electronically through the NATO Talent Acquisition Platform (NTAP): https://nato.taleo.net/careersection/2/jobsearch.flt?lang-en EFFECTIVE DATE OF APPOINTMENT: Upon completion of administrative procedures following the selection of the suitable candidate. BASIC SALARY: GBP 6,030.91 per month (Tax-Free), to which relevant allowances will be payable if applicable. PART II - PE DETAILS A. POST CONTEXT Allied Maritime Command is the Maritime Theatre Component Commander delivering 360 degree maritime focused awareness and connectivity while planning and commanding the full range of maritime operations. The Support Directorate directs the delivery of operational support functions and activities. The Cyberspace Division is responsible for advising the Command Group (CG) on matters relating to Communications and Information Systems (CIS) in support of C2 for maritime operations, exercises and training as well as Cyberspace related issues. The Enablement Branch is responsible for developing, managing and controlling of the provision of CIS to MARCOM HQ through the Service Level Agreement. Engineer (Information Systems) acts as Principal Advisor on Information Systems Technology. He has the overall responsibility for providing CIS Engineering expertise to CIS cells and across the HQ. B. REPORTS TO: OMC RCCX 0010 – Branch Head (CIS Enablement), OF-4. C. PRINCIPAL DUTIES The incumbent’s duties are: Operational tasks (CIS Area Senior Engineer) Senior Engineer acting as Principal Advisor on CIS Technology. Senior Engineer overall responsible for providing CIS Engineering expertise to CIS cells and across the HQ. Senior Engineer overall responsible for developing emergent CIS operational requirements. Senior Engineer overall responsible for developing formal maritime CIS agreements with other non-NATO military & civil organizations. Senior Engineer overall responsible for developing technical memoranda required to implement operational plans. Senior Engineer overall responsible for management and implementation of CIS solutions in the Joint Operational Requirement (JOR) for NATO, non-NATO military and civil organizations. Senior Engineer responsible for providing specialist maritime CIS support to other NATO Commands or entities. Provides long-term HQ CIS continuity and coherency across operations. Senior Engineer responsible for providing tactical and strategic CIS Subject Matter Expertise (SME) to ensure maximum interoperability of networks. Deploys as necessary with Operational and Crisis Action Teams. Senior Engineer responsible for providing SME on all CIS technical matters ensuring maximum interoperability of communications networks both within the HQ as well as between the HQ, other NATO Commands and non-NATO forces. Formulates, develops and trials technical CIS operational solutions. Contributes and supervises the development of CIS projects and management of the capability packages. Coordinates and supervises the technical aspects of the installation of CIS systems. Supports the HQ’s management of SLAs and TAs with NATO CIS agencies and in particular ensures long term continuity of the HQ’s CIS requirements. Acts as an intelligent interface between N6 Division and external agencies in the development of technical users’ requirements and maintains a close liaison with technicians and engineers in the NCIA Squadron. Provides long term continuity in the preparation of CIS budgets; represents the HQ at budget Pre-screening and Working Group of National Technical Experts (WGNTE) meetings. Stays abreast of technical developments relevant to area of work. Represents the HQ as Senior Engineer at international Maritime CIS conferences. Represents the HQ at NATO CIS management and services meetings and conferences. Acts as Officer of Primary Responsibility (OPR) for the assigned CIS projects and in particular represent the HQ on major CIS infrastructure change projects. Responsible for overseeing the training programme of COMMAR HQ staff, ensuring the effectiveness of such programme and ensuring the training addresses the needs of new technologies and future systems. Contributes to and monitors the development of the Maritime Situation Awareness (MSA) project and plays a vital role in defining the Future Maritime Services (FMS). Incumbent is required to conduct complex managerial and project planning duties as a Senior Engineer. NATO Committee Responsibilities. As required by N6 CIS Enablement Branch Head including strategic and regional CIS conferences. Submits observations in his/her area of expertise and contributes to the Lessons Learned process. D. SPECIAL REQUIREMENTS AND ADDITIONAL DUTIES The employee may be required to perform a similar range of duties elsewhere within the organization at the same grade without there being any change to the contract. The incumbent may be required to undertake operational deployment and/or TDY assignments both within and without NATO’s boundaries for up to 30 days. The work is normally performed in a normal NATO office working environment / Secure office environment with artificial light and air (e.g. Bunker). Normal Working Conditions apply. The risk of injury is categorized as: No risk / risk might increase when deployed. PART III – QUALIFICATIONS A. ESSENTIAL QUALIFICATIONS 1. Professional/Experience (a) Command and Control Support (Operational Planning – Information Services) Activities that provide for effective Information services to support the exercise of command and the exchange of essential information and to advise the commander of information systems capabilities and limitations for the operation plan and its execution: performance, capabilities, supported operational processes, facilities and personnel. Skill Level (Ensure/Advise) Works under broad direction. Work is often self-initiated. Is fully responsible for meeting allocated technical and/or project/supervisory objectives. Establishes milestones and has a significant role in the assignment of tasks and/or responsibilities. Influences organization, customers, suppliers, partners and peers on the contribution of own specialism. Builds appropriate and effective business relationships. Makes decisions which impact the success of assigned work, i.e. results, deadlines and budget. Has significant influence over the allocation and management of resources appropriate to given assignments. Performs an extensive range and variety of complex technical and/or professional work activities. Undertakes work which requires the application of fundamental principles in a wide and often unpredictable range of contexts. Understands the relationship between own specialism and wider customer/organizational requirements. Advises on the available standards, methods, tools and applications relevant to own specialism and can make appropriate choices from alternatives. Analyses, designs, plans, executes and evaluates work to time, cost and quality targets. Assesses and evaluates risk. Communicates effectively, both formally and informally. Demonstrates leadership. Facilitates collaboration between stakeholders who have diverse objectives. Takes all requirements into account when making proposals. Takes initiative to keep skills up to date. Mentors colleagues. Maintains an awareness of developments in the industry. Analyses requirements and advises on scope and options for continuous operational improvement. Demonstrates creativity, innovation and ethical thinking in applying solutions for the benefit of the customer/stakeholder. Experience Demonstrates capability of converting evolving Military Operational Requirements into Information Systems solutions. Detailed knowledge of architectural design as applied to computer systems. Broad and sound technical knowledge of distributed Information Systems as they are applied to modern information and Command and Control Information Systems. ( Command and Control Support (Operational Planning) Activities that ensure consideration of Communications and Information System (CIS) and Cyber Defense aspects during the production of an Operational Plan. CIS must be deployed, maintained, protected and defended to achieve maximum overall effectiveness in the employment of military forces consistent with the projected rate of activity and scope of operations. Cyberspace planners should be brought into the planning process at the beginning and must interact continuously with those who will conduct operations. 2. Education/Training University degree and 4 years post related experience, or Higher Secondary education and completed advanced vocational training leading to a professional qualification or professional accreditation with 5 years’ function related experience. 3. Security Clearance NATO SECRET 4. Language English SLP 3333 (Listening, Speaking, Reading and Writing) NOTE: The work both oral and written in this post and in this Headquarters as a whole is conducted mainly in English. B. DESIRABLE QUALIFICATIONS 1. Professional/Experience Demonstrable evidence in maintaining knowledge of advances in Information and Communications Technology. Experience in Maritime CCIS development. Technical understanding of Maritime CIS Communications Systems. UNIX training/experience. Detailed knowledge of maritime point-to-point and broadcast radio communications over the entire radio frequency range, from VLF up to EHF. 2. Education/Training ITIL Foundation Certificate. Advanced University degree or Post Graduate Diploma in a Computer Science discipline. Chartered Engineer. Member of a professional body or institution. NATO CIS Operational Planning (CCC-ET-32208) provided by NATO-Communications and Information Systems School (NCISS). NATO C4ISR Orientation for Officer (CCC-CS-2411) provided by NATO-Communications and Information Systems School (NCISS). NATO Staff Officer Orientation Course (ETE-IT-2834) provided by NATO-School Oberammergau (NSO). NATO Consultation Command and Control (C3) Course (CII-CS-2544) provided by NATO-School Oberammergau (NSO). Resource Management in NATO (LOG-LG-31280) provided by PTEC – Regional Department of Defense Resources Management Studies (DRESMARA) 2. Language English SLP 4444     C. CIVILIAN POSTS 1. Personal Attributes The incumbent must be able to work with little or no supervision as the senior technical Subject Matter Expert. They should be able to provide engineering advice and actively participate in the decision making process on all Communication matters. Reviews developments in telecommunications technologies and ensures developments are reflected in HQs systems. The incumbent must display motivation, initiative, capabilities for planning, organizing, coordinating, prioritizing and controlling complex projects. The incumbent must also have good inter-personal, communication and negotiation skills as well as thought and professional judgment. Exercises and operations planning frequently require working under pressure, carrying high workload, and accomplishing activities with short deadlines. May be able to travel regularly on temporary duty. 2. Managerial Responsibilities None 3. Professional Contacts Coordinates and conducts negotiations of formal technical agreements, protocol and memoranda of understanding between the Command and commercial, NATO, and National civil and military agencies. Coordinates with the operational users and with NCIA for the definition of requirements and CIS services for HQ MARCOM. Maintains internal contacts at all managerial levels of the Command. Maintains professional contacts with other Headquarters, contractors, services providers and/or suppliers for establishing local Communications capabilities during operations or exercises. 4. Contribution to the Objectives Significantly contributes to the operational capability of CIS services and of the HQ through supporting the planning. The incumbent’s decision – conjunction with the service provider – involves both technical risk and expenditure of significant funds, which directly impacts the efficiency and effectiveness of any Command activities. 5. Supervisory Responsibilities Dependent upon requirements may be required to direct and supervise the work priorities of one or more multi-functional teams. There are no reporting responsibilities.

https://nato.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=160495 Database Assistant-160495 Primary Location Belgium-Brussels NATO Body NATO Communications and Information Agency (NCI Agency) Schedule Full-time Salary (Pay Basis) : 4,297.62Euro (EUR) Monthly Grade B.5 Description : 3000 people are working 24/7 to protect 1 billion citizens. We serve 29 nations by defending its networks, and providing real life support to NATO operations and missions. We connect the Alliance. We are leading IT professionals. We are the NCI Agency. We are looking for a Database Assistant to work in the Communications and Information Systems (CIS) Support Unit (CSU) which is currently located in Brussels, operating a centralized ICT Service Centre. Do you have experience with giving technical support to customers and ensuring the efficient running and installation of database management systems (DBMSs) and databases (DBs) on various networks? If so, then this could be the job for you. The Communications and Information Systems (CIS) Support Unit (CSU) located in Brussels provides consistent, reliable and cost-effective ICT services to all users located in the NATO compound in Brussels. For this purpose it operates a centralized ICT Service Centre offering technical support services within normal business hours and on call service after hours supporting urgent operational requirements. The Database Management Section, a group of 3 staff, is a component of this Service Centre that ensures the effective, efficient and secure installation, operation and replacement of database management systems (DBMSs) and databases (DBs) at NATO Headquarters on various networks. Under the supervision of Head, Database Management Section the “Principal Assistant (Database Management)” will be involved in a wide range of tasks related to the installation, configuration, testing, securing, monitoring and managing of DBMSs and DBs to include resolution of 2nd level support calls. He/she will also be required to assist in the identification of short, medium and long-term requirements and will support the preparation of specifications for and execution of future upgrades of systems under control. Role Responsibilities: You report to the Head, Database Management Section and be responsible for: the daily operations and maintenance of the various database services and their related infrastructure; the provision of second line database support to the Service Centre; monitoring performance of the DBMS systems and implementation of the required measures ensuring an optimal performance and availability of the database services; implementing the defined backup strategy for all database systems and the execution of tests ensuring that a valid recovery plan is in place; working closely with the other sections as required when resolving incidents or planning and implementing changes to the systems; assisting in defining and implementing an upgrade strategy to keep the DBMS environment current; implementing required configuration changes following a formal change management process; providing input regarding opportunities on how to improve the established DB baseline; implementing appropriate security measures and ensuring that systems are developed adhering to business continuity standards; acting as a Subject Matter Expert; ensuring that all actions taken are accurately documented in accordance with the ITIL standards & procedures; writing procedures and technical documentation to be shared with other CSU staff members; writing, testing and using software scripts that automate repetitive work or in response to “data mining” requests; responding rapidly and accurately to multiple tasks and unexpected situations under pressure with minimal supervision; Performing any other related duty as necessary.   Person Specification Education required: You will be required to have a higher level technical education in a relevant discipline or equivalent through extensive professional experience. Experience required: You should have at least 8 years recent experience with database administration activities in a large scale ICT service-oriented environment. In addition you will also have: Expert knowledge of SQL server RDBMS/Reporting/Integration Services in its various versions is essential; Experience with SQL Server deployments on Microsoft Clusters (availability groups – fci cluster) Good knowledge of Windows technology such as Windows 2012 Server and Active Directory; Strong problem solving and analytical capabilities to analyse database related problems and ability to think beyond the database space; Knowledge of scripting languages (e.g. PowerShell, Perl); A good awareness of access security and knowledge on security policies implementation; Have a very good general knowledge of IT hardware and software; Good written and verbal communication skills. It will be considered an asset if you also have: A certification relevant to database management; Experience with Oracle RDBMS and Oracle middle tier solutions; Experience with Oracle E-business Suite; Knowledge of Oracle Hyperion technology; Knowledge of basic ICT technologies, such as Active Directory, Group Policy, Antivirus, DHCP, DNS, VMWare; Knowledge of Prince2 project management methodology; ITIL v3 foundation certificate. Competencies: Achieving Personal Work Goals and Objectives - Accepts and tackles demanding goals with enthusiasm; works hard and puts in longer hours when it is necessary; seeks progression to roles of increased responsibility and influence; identifies own development needs and makes use of developmental or training opportunities. Analysing - Analyses numerical data and all other sources of information, to break them into component parts, patterns and relationships; probes for further information or greater understanding of a problem; makes rational judgements from the available information and analysis; demonstrates an understanding of how one issue may be a part of a much larger system. Delivering Results and Meeting Customer Expectations - Focuses on customer needs and satisfaction; sets high standards for quality and quantity; monitors and maintains quality and productivity; works in a systematic, methodical and orderly way; consistently achieves project goals. Adapting and Responding to Change - Adapts to changing circumstances; tolerates ambiguity; accepts new ideas and change initiatives; adapts interpersonal style to suit different people or situations; shows an interest in new experiences. Deciding and Initiating Action - Takes responsibility for actions, projects and people; takes initiative and works under own direction; initiates and generates activity and introduces changes into work processes; makes quick, clear decisions which may include tough choices or considered risks. Working with People - Shows respect for the views and contributions of other team members; shows empathy; listens, supports and cares for others; consults others and shares information and expertise with them; builds team spirit and reconciles conflict; adapts to the team and fits in well. Language Skills: A thorough knowledge of one of the two NATO languages, both written and spoken, is essential and some knowledge of the other is highly desired. NOTE: Most of the work of the NCI Agency is conducted in the English language. Contract NCI Agency normally offers contracts of employment of a definite duration, not exceeding three years. Contracts may be for less than three years as required to support short-term projects, meet uncertainty with respect to the business outlook, staff performance and other factors. Definite duration contracts may be extended for further periods. When extending contracts, the following is taken into consideration: Renewal is in the interest of the Agency. Staff member's desire to remain with the Agency. The financial situation provides sufficient funding for the post held. The skills, competencies and behaviours, potential and work experience of the staff, versus the requirements of the Agency's work and/or availability of funding. Staff member has served the Agency with performance to the required standard as defined by the Agency. Staff member's deployability to operational theatre. Serving civilian members of NATO will be offered a contract in accordance with the NATO Civilian Personnel Regulations. The first six months of definite duration contracts are a probationary period. During this period the staff member's work is assessed to ensure that he/she has the ability to carry out the duties of the post. At or before the end of the probationary period, the staff member will be notified in writing that the appointment is confirmed or terminated or, in exceptional cases, that the probationary period is extended. What do we offer? Excellent tax-free salary, including (where eligible) expatriation household and children's allowances and additional privileges for expatriate staff. Education allowance for children (where appropriate) and an excellent private health insurance scheme; Generous annual leave and home leave (if eligible). Retirement Pension Plan. To learn more about NCI Agency and our work, please visit our website. The Agency’s recruitment team advises you that due to the large volume of applications it receives the screening process may take up to 2 months after the closing date. We appreciate your patience.

https://nato.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=180971 Job Description - Section Head (Service Support) (180971) Section Head (Service Support)-180971 Primary Location Belgium-Mons NATO Body Supreme Headquarters Allied Powers Europe Schedule Full-time Salary (Pay Basis) : 5,365.51Euro (EUR) Monthly Grade A.2 Description : GENERAL BACKGROUND: The NATO CIS Group conducts CIS operational planning and provides deployed/deployable CIS services and support in support of NATO military operations and exercises. The NATO CIS Group is located at the Supreme Headquarters Allied Powers Europe (SHAPE) the Headquarters of Allied Command Operations (ACO), one of the two major military commands of the North Atlantic Treaty Organisation (NATO). POST DESCRIPTION: Location: Casteau/Mons, 60 Km south of Brussels (Belgium) Division: J2/J6 Division POST CONTEXT/POST SUMMARY The incumbent is the senior technical advisor to the NCISG Commander and the whole NCISG subordinate structure (NSBs and DCMs) on all issues related with the lifecycle management activities (technical design requirements, transition, operation and continuous service improvement) for all Information Technology (IT) Service Management (SM) matters, to include FMN development, alignment and implementation in NCISG. PRINCIPAL DUTIES The incumbent's duties are: 1) Is responsible to the Head Technology and Service Management Branch for leading, supervising and managing the Service Support Section and coordinating the duties of his team to ensure the provision of all IT SM Services during exercises and operations. 2) Focal point representing the Commander NATO CIS Group concerning all IT SM matters and requirements (urgent to long-term, static and deployable) at NATO and other international and national headquarters, commands, agencies, conferences, working groups, and boards inside and outside SHAPE. 3) Providing functional and technical leadership, the incumbent directs, manages and coordinates the team of civilian and military engineers which provides technical and procedural requirements management for COMMS, Core IS and CoI services, in static and deployed environments. 4) Advises the NATO CIS user's community and co-ordinating the provision of required IT Service Management capabilities. 5) Is the main interface with ACO, ACT and the NATO C&I Agency to ensure compliance of the IT Service Management capabilities with the operational requirements, both in static and deployed environments. 6) Develops and executes exercise/operation lessons learnt analysis for the identification of IT SM capability shortfalls and initiate actions to address them. 7) Liaises with ACO, ACT and NCIA regarding the definition of high level service provision requirements for IT SM and provides technical support to engineers, contractors and technicians for assigned projects and programs. 8) Co-ordinates IT SM engineering aspects of running operations with external entities including the NCIA and nations. 9) Defines development process methodology and best practices for all IT Service Management issues, surveys external emerging developments, and evaluates new standards and methodologies that will have a positive impact on technical and procedural DCIS service provision. 10) Validates IT Service Management requirements from subordinate Battalion requirements. Functional area funding authority. Functional area decision authority. SPECIAL REQUIREMENTS AND ADDITIONAL DUTIES Mandatory Deployment Post. The incumbent may be required to undertake deployments in support of military operations and exercises, and/or TDY assignments, both within and outside NATO boundaries. Such operational deployment may exceed 30 days duration up to 183 days in any period of 547 days and may be on short notice. For NATO International Civilian Staff, acceptance of an employment contract linked to this post constitutes agreement to deploy in excess of 30 days if required. The work is normally performed in a Normal NATO office working environment. Normal Working Conditions apply. The risk of injury is categorised as: No Risk. ESSENTIAL QUALIFICATIONS A. Professional/Experience 1. Previous Staff experience at large military or governmental organization or major private company. 2. Background in engineering or operations support of CIS including at least 2 years pertinent and practical experience. 3. Minimum 2 years cumulative experience with support of military information systems and telecommunication operations. 4. A minimum of 2 years of experience administrating and supporting automated information systems. 5. Broad experience in IT Service Management, including Service Transition, Service Operations and Continual Service Improvement phases in ITIL. 6. Minimum 2 years experience in requirements analysis, engineering and management. 7. Good knowledge of system interoperability, LAN/WAN and network concepts. 8. High level of organizational, coordination and communication skills. 9. In-depth knowledge and practical experience in project management, risk management, incident / change / configuration management, quality assurance and testing. 10. Minimum 2 years working experience in a CIS Office of an international organization or military Headquarters. B. Education/Training University Degree and 2 years function related experience, or Higher Secondary education and completed advanced vocational training leading to a professional qualification or professional accreditation, with 4 years post related experience. C. Language English - SLP 3333 (Listening, Speaking, Reading and Writing) NOTE: The work both oral and written in this post and in this Headquarters as a whole is conducted mainly in English. DESIRABLE QUALIFICATIONS A. Professional Experience 1. Minimum 2 years experience in management of equipment/system projects. 2. Minimum 2 years experience in system management and online performance monitoring and configuration management of digital networks, transmission systems and information systems, to include NATO off- the-shelf command and control information systems such as Intel FS, LogFS, NCOP or AirC2IS. 3. Minimum 2 years experience in using various Requirement Engineering tools and techniques. 4. Knowledge of NATO CIS, and its concepts, policies, and architectures. B. Education/Training 1. Risk Management certification. 2. COBIT 5 Foundation. Courses: 1. NATO C4ISR Orientation for Officer or equivalent. 2. NATO EXERCISE PLANNING COURSE or equivalent. 3. NATO Staff Officer Orientation Course ATTRIBUTES/COMPETENCIES A. Personal Attributes The incumbent will need to display a high degree of professionalism and technical expertise in performance of his/her duties. The rapidly changing NATO environment and increasingly constrained resource situation creates a requirement to solve numerous complex problems and challenges, which shall require the incumbent to draw upon a comprehensive ability to reason, analyse, act with persuasion and diplomacy. Requires a high degree of tact and perseverance to influence discussions and ensure that technically sound decisions are made. The incumbent must be able to use own initiative without direct supervision. B. Managerial Responsibilities Dependent on requirements, the incumbent may be required to direct and supervise the work of additional staff within the functional area. C. Professional Contacts Regular professional contacts with others inside and/or outside immediate organisation on functional matters. Solicits/gives information and provides advice/guidance. D. Contribution To Objectives The work involves the analysis and research of a complete task with recommendations affecting the plans and management of the organisational element. This post reports to OCG CXRX 0010 - Branch Head (Technology and Service Management) E. Supervisory Responsibilities There are first line reporting responsibilities for the following numbers of staff: 1× OR-7; 3× A-2; 1× B-5; 1× B-4. REMARKS: This job is advertised for recruitment purposes in anticipation of formal authorization to offer a contract to the selected candidate. If authorization to offer a contract is not obtained, the selection process will be cancelled with no further obligation to the applicants. The candidature of NICs who are redundant / unplaced from NCS-A will be given priority consideration provided their CHRM notifies SHAPE Recruitment Section by not later than the vacancy’s closing date. Duration of contract: Serving staff members will be offered a contract according to the NATO Civilian Personnel Regulations (NCPR). Newly recruited staff will be offered a definite duration contract of three years normally followed by an indefinite duration contract. HOW TO APPLY FOR A NATO CIVILIAN POST AT SHAPE: Applications are to be submitted using NATO Talent Acquisition Platform (NTAP) (https://nato.taleo.net/careersection/1/jobsearch.ftl?lang-en). Applications submitted by other means (e.g. mail, e-mail, fax, etc) are not accepted. NTAP allows adding attachments. A copy of the qualification/certificate covering the highest level of education required by the job description must be provided as an attachment. Essential information must be included in the application form. Particular attention should be given to Education and Experience section of the application form. Each question should be answered completely. Expressions such as “please see attached CV, please see annex / enclosed document” or invitations to follow links to personal webpages are not acceptable and will be disregarded. All answers should be in English (preferably) or in French. Shortlisted candidates will be requested to provide original documentary evidence and a set of copies supporting statements in their applications. Current and past civilians working for NATO or any Coordinated Organization, shall indicate their last grade and step held (next to job title), and specify the name of employing NATO body or Coordinated Organization. Remarks: A) Only nationals from the 29 NATO member states can apply for vacancies at SHAPE. Applications are automatically acknowledged within one working day after submission. In the absence of an acknowledgement please make sure the submission process is completed, or, re-submit the application. C) Qualified redundant staff of the same grade interested in this post should inform this office, via their HR/Personnel Office by not later than vacancy’s closing date. D) Candidates’ individual telephone, e-mail or telefax enquiries cannot be dealt with. All candidates will receive an answer indicating the outcome of their application.

https://nato.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=180976 Job Description - System Engineer (180976) System Engineer-180976 Primary Location Netherlands-The Hague NATO Body NATO Communications and Information Agency (NCI Agency) Schedule Full-time Salary (Pay Basis) : 5,667.94Euro (EUR) Monthly Grade A.2 Description : This is a position within the NATO Communications and Information Agency (NCI Agency), an organization of the North Atlantic Treaty Organization (NATO). The NCI Agency is made up of teams of dedicated people from 29 different nations who are technology experts in their chosen fields. Our collective role is to help protect the lives of 1 billion people and contribute to maintaining world peace. The NCI Agency is looking for a talented System Engineer Directorate Air and Missile Defence Command and Control (AMDC2), as part of the NCI Agency, ensures the harmonised planning, implementation, deployment, evolution and support of the Air Command and Control System (ACCS) and other AirC2 assigned programmes, in a way that satisfies the operational requirements and minimizes the military risk, taking into account the NATO political, economic and schedule requirements and using the most suitable industrial and technological solutions. Directorate AMDC2 is the procurement and implementation body of the NCI Agency, charged with the effective planning, execution, delivery into service, evolution and through-life logistic support of NATO’s and assigned national AirC2 systems. The Engineering Branch (ENB) manages, controls, guides and orchestrates all technical aspects of all AirC2-related internal and contracted projects throughout their lifecycle. It provides estimation of the required effort for each project/task and staffs, plans, allocates and manages engineering resources according to agreed priorities. ENB executes overall design responsibility to ensure and harmonize the integrity, technical coherence and interoperability across all AirC2-related based projects throughout product lifecycles (requirements, design, implementation, test support and site support) and across assigned projects. ENB also maintains close coordination with Service Strategy and other key stakeholders across the Agency for technical roadmaps and engineering matters. The System Engineering In-Service Support (SYS-ISS) Section manages, controls, guides and orchestrates all system engineering activities related to the in-service support of allocated systems and ensures that maintenance and organic evolution of those systems is defined and executed according to agreed-upon standards and consistent with contractual commitments and roadmaps. It also orchestrates the maintenance and deployment of associated baselines. SYS-ISS manages in-service support system engineering resources allocated to all projects assigned to theDAMDC2. It also ensures that organic baselines are maintained in accordance with the appropriate baseline management strategies. Role Responsibilities Under the direction of Head SYS-ISS, the incumbent will perform duties as follows: Maintain an in-depth knowledge at system and sub-system level of the products of the AMDC2 with an emphasis on system architecture, integration, software build and verification aspects; Contribute to the analysis of change requests from a system / software and off-the-shelf product integration testing perspective and estimating the approach, time and resources needed; Develop and maintain integration / regression test concepts, plans, procedures, criteria and records in co-ordination with the appropriate engineering / project teams; Design, generate and maintain appropriate test data; Co-operate with the engineers performing system integration to ensure that the required system is correctly built; Co-ordinate with the Platform Engineering Section to ensure that the required target hardware / network environment is correctly prepared and configured; Perform integration tests in accordance with the planning and verifies that the integrated system executes in its target environment, interfaces correctly and provides for basic functionality; Analyse and document the test results, reports on the outcome, recommends on further processing and contributes to problem resolution; Notify the Verification & Validation Section and other stakeholders of the availability of the integrated system for further test actions; Participate in project milestone and artefact reviews to ensure appropriate consideration of the integration aspects; Perform on-site-support (e.g. installation of new releases and data, problem resolution etc) as directed. Develop and maintains tool for the automation of integration test suites; Liaise with the Customer Service Desk for problem resolution and provides second-line support as required; Maintain a high level of expertise in the technical areas above and stays abreast of software engineering best practices; When the incumbent is assigned to support a project/product, he / she reports also to the respective project leader on related matters; Verify the correct integration of sub-systems which is an essential contribution to the timely delivery of quality products; Deputize for higher grade staff, if required; Performs other duties as may be required. Person Specification We are looking for candidates with A Master of Science (MSc) degree or a Bachelor of Science (BSc) degree at a nationally recognised/certified University in Systems Engineering of large-scale distributed software or a related discipline and 4 years post related experience or exceptionally, the lack of a university/college degree may be compensated by the demonstration of a candidate’s particular abilities or experience that are of interest to NCI Agency; that is, at least 10 years extensive and progressive expertise in the duties related to the function of the post. Experience Required In addition to 2 years post related experience (Master’s degree) or 4 years post related experience (Bachelor’s degree)we also require the following: Recent experience in the analysis, design, development or maintenance of large-scale distributed software-intensive transaction processing or management support systems (like management information-, decision support systems, etc); General up-to-date knowledge of operating systems, computer system architectures, client/server, LAN/WAN and network concepts. The following will be considered as an advantage Experience in the use of modern Data Base Management Systems and knowledge of Data Management concepts; Experience in system / software integration applied to the development or maintenance of modern automated AirC2, air traffic control or equivalent command/control systems; Experience in the integration of Off-the-shelf (OTS) software; Experience in the operational use or software maintenance of a current air operations, command and control or air traffic control system; Experience in automated tools supporting software / system testing; Advanced university degree in a discipline related to the function of the post; Within his/her academic studies, vocational training or by supplementary formal training the incumbent should have proof of training system administration, network and/or testing management; Prior experience of working in an international environment comprising both military and civilian elements; Knowledge of NATO responsibilities and organization, including ACO and ACT. Competencies Required We are looking for a person who demonstrates the following behavioural competencies: Persuading and Influencing - Gains clear agreement and commitment from others by persuading, convincing and negotiating; makes effective use of political processes to influence and persuade others; promotes ideas on behalf of oneself or others; makes a strong personal impact on others; takes care to manage one’s impression on others. Presenting and Communicating Information - Speaks fluently; expresses opinions, information and key points of an argument clearly; makes presentations and undertakes public speaking with skill and confidence; responds quickly to the needs of an audience and to their reactions and feedback; projects credibility. Writing and Reporting - Writes convincingly; writes clearly, succinctly and correctly; avoids the unnecessary use of jargon or complicated language; writes in a well-structured and logical way; structures information to meet the needs and understanding of the intended audience. Applying Expertise and Technology - Applies specialist and detailed technical expertise; uses technology to achieve work objectives; develops job knowledge and expertise (theoretical and practical) through continual professional development; demonstrates an understanding of different organisational departments and functions. Analysing - Analyses numerical data and all other sources of information, to break them into component parts, patterns and relationships; probes for further information or greater understanding of a problem; makes rational judgements from the available information and analysis; demonstrates an understanding of how one issue may be a part of a much larger system. Planning and Organising - Sets clearly defined objectives; plans activities and projects well in advance and takes account of possible changing circumstances; identifies and organises resources needed to accomplish tasks; manages time effectively; monitors performance against deadlines and milestones. Travel Business travel to NATO and national (NATO and non-NATO) facilities as well as frequent travel between the NCIA offices; May be required to undertake duty travel to operational theatres inside and outside NATO boundaries. Language Skills A thorough knowledge of one of the two NATO languages, both written and spoken, is essential and some knowledge of the other is desirable. NOTE: Most of the work of the NCI Agency is conducted in the English language. Supervisory/Guidance Duties You may give professional guidance to staff Contract NCI Agency normally offers contracts of employment of a definite duration, not exceeding three years. Contracts may be for less than three years as required to support short-term projects, meet uncertainty with respect to the business outlook, staff performance and other factors. Definite duration contracts may be extended for further periods. When extending contracts, the following is taken into consideration: Renewal is in the interest of the Agency. Staff member's desire to remain with the Agency. The financial situation provides sufficient funding for the post held. The skills, competencies and behaviours, potential and work experience of the staff, versus the requirements of the Agency's work and/or availability of funding. Staff member has served the Agency with performance to the required standard as defined by the Agency, Staff member's deployability to operational theatre. Serving civilian members of NATO will be offered a contract in accordance with the NATO Civilian Personnel Regulations. The first six months of definite duration contracts are a probationary period. During this period the staff member's work is assessed to ensure that he/she has the ability to carry out the duties of the post. At or before the end of the probationary period, the staff member will be notified in writing that the appointment is confirmed or terminated or, in exceptional cases, that the probationary period is extended. What do we offer? Excellent tax-free salary, including (where eligible) expatriation household and children's allowances and additional privileges for expatriate staff. Education allowance for children (where appropriate) and an excellent private health insurance scheme; Generous annual leave and home leave (if eligible). Retirement Pension Plan. To learn more about NCI Agency and our work, please visit our website. Please note: Due to the Agency’s transition into a new structure in the near future, this post may be subject to transfer to one of our other locations, as well as to a change of reporting lines. The final decision will be made at the time of a firm offer. The Agency’s recruitment team advises you that due to the large volume of applications it receives the screening process may take up to 2 months. We appreciate your patience.

https://nato.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=181128 Job Description - Senior Technician (User Support) (181128) Senior Technician (User Support)-181128 Primary Location Netherlands-The Hague NATO Body NATO Communications and Information Agency (NCI Agency) Schedule Full-time Salary (Pay Basis) : 3,871.05Euro (EUR) Monthly Grade B.4 Description : 3000 people are working 24/7 to protect 1 billion citizens. We serve 29 nations by defending its networks, and providing real life support to NATO operations and missions. We connect the Alliance. We are leading IT professionals. We are the NCI Agency. We are looking for a talented Senior Technician (User Support) who will be responsible, among other, investigating and resolving technical issues, providing level 1 & 2 support to end-user ICT assists and supervising and conducting equipment testing. If you think that you have the relevant skills and experience, as well as the relevant academic background that match the requirements of the position, and if you would like to work as a part of multinational team in a challenging environment, we would like to hear from you. The NCIA has been established with a view to meeting to the best advantage the collective requirements of some or all NATO nations in the fields of capability delivery and service provision related to Consultation, Command & Control as well as Communications, Information and Cyber Defence functions, thereby also facilitating the integration of Intelligence, Surveillance, Reconnaissance, Target Acquisition functions and their associated information exchange. NCI Agency CIS Support Unit (CSU) Brussels, located in Brussels (BEL) is the primary Information, Communications and Technology (ICT) service provider for 24/7 support to SecGen, the International Staff (IS), the International Military Staff (IMS) and other customers of the NATO Headquarters in Brussels. CSU Brussels enables end-to-end CIS services as it installs, operates, maintains and supports the full range of CIS capabilities during peacetime, crisis and war throughout its allocated Area of Responsibility (AOR) and as otherwise directed. Role Responsibilities Under the direction of Section Head, the incumbent will perform duties such as the following: Investigates and resolves technical issues in a systematic approach; Maintains sound knowledge on implemented technologies; Advises his/ her superiors and recommends technical solutions; Supervises and provides level 1 & level 2 support of end-user ICT assets in accordance with Agency processes and procedures; Records work in Service Management systems, records cause of failure, updates configuration control records and asset management records; Ensures the liaison with local logistics in order to fulfil the level 1 support of end-user ICT assets; Supervises and conducts equipment testing to and from the supply line, documents serviceability status, initiates Technical Assessment Reports; Contributes to the implementation of the Branch's continual service improvement procedures and contributes to the NCI Agency continual service improvement process; Documents the configuration of assigned ICT infrastructure and updates required operating procedures; Prioritises work ensuring timely implementation; Installs, maintains and operates the full range of end-user computing, printing and network devices required to deliver systems and services for user office automation; Executes support requests, work orders and other tasks; Contributes to IT Security compliance and remediation and contributes to incident, change, configuration and asset management processes through ITSM toolkit; Coordinates and conducts work to meet quality targets; Deputize for higher grade staff, if required; Performs other duties as may be required. Person Specification Qualifications Required It is essential that you hold a vocational training qualification in a relevant discipline or a high school diploma with progress experience in the duties of the post. Experience required In addition to at least 5 years of relevant experience, you will be required to prove that you have; Very good knowledge in using ITSM tools such as BMC Remedy; Experience in the installation and maintenance of mobile computing solutions (e.g. VPN access, Notebooks, Remote Access and WLAN); Extensive knowledge of and experience in the troubleshooting of the latest versions of MS Windows client side operating systems and common desktop applications; Very good knowledge of troubleshooting modern communication means; Customer focus and service orientation; Highly effective interpersonal skills in dealing with highly demanding users and under high workload; Strong team player skills to contribute to an atmosphere of mutual respect, personal accountability, and professional support; Experience in leading a small team; ITIL foundation certification. In addition to the above, it would be considered highly desirable if you are able to display; Knowledge of Windows Server, Networking Hardware, Networking Protocols, Telephony systems; Prior experience of working in an international environment comprising both military and civilian elements Knowledge of NATO responsibilities and organization, including ACO and ACT. Competency Required Working with People - Shows respect for the views and contributions of other team members; shows empathy; listens, supports and cares for others; consults others and shares information and expertise with them; builds team spirit and reconciles conflict; adapts to the team and fits in well; Presenting and Communicating Information - Speaks fluently; expresses opinions, information and key points of an argument clearly; makes presentations and undertakes public speaking with skill and confidence; responds quickly to the needs of an audience and to their reactions and feedback; projects credibility. Writing and Reporting - Writes convincingly; writes clearly, succinctly and correctly; avoids the unnecessary use of jargon or complicated language; writes in a well-structured and logical way; structures information to meet the needs and understanding of the intended audience. Planning and Organising - Sets clearly defined objectives; plans activities and projects well in advance and takes account of possible changing circumstances; identifies and organises resources needed to accomplish tasks; manages time effectively; monitors performance against deadlines and milestones; Achieving Personal Work Goals and Objectives - Accepts and tackles demanding goals with enthusiasm; works hard and puts in longer hours when it is necessary; seeks progression to roles of increased responsibility and influence; identifies own development needs and makes use of developmental or training opportunities. Travel Business travel to NATO and national (NATO and non-NATO) facilities as well as frequent between the NCI Agency offices. May be required to undertake duty travel to operational theatres inside and outside NATO boundaries. Language skills A thorough knowledge of one of the two NATO languages, both written and spoken, is essential and some knowledge of the other is desirable. NOTE: Most of the work of the NCI Agency is conducted in the English language. Contract NCI Agency normally offers contracts of employment of a definite duration, not exceeding three years. Contracts may be for less than three years as required to support short-term projects, meet uncertainty with respect to the business outlook, staff performance and other factors. Definite duration contracts may be extended for further periods. When extending contracts, the following is taken into consideration: Renewal is in the interest of the Agency. Staff member's desire to remain with the Agency. The financial situation provides sufficient funding for the post held. The skills, competencies and behaviours, potential and work experience of the staff, versus the requirements of the Agency's work and/or availability of funding. Staff member has served the Agency with performance to the required standard as defined by the Agency. Staff member's deployability to operational theatre. Serving civilian members of NATO will be offered a contract in accordance with the NATO Civilian Personnel Regulations. The first six months of definite duration contracts are a probationary period. During this period the staff member's work is assessed to ensure that he/she has the ability to carry out the duties of the post. At or before the end of the probationary period, the staff member will be notified in writing that the appointment is confirmed or terminated or, in exceptional cases, that the probationary period is extended. What do we offer? Excellent tax-free salary, including (where eligible) expatriation household and children's allowances and additional privileges for expatriate staff. Education allowance for children (where appropriate) and an excellent private health insurance scheme; Generous annual leave and home leave (if eligible). Retirement Pension Plan. To learn more about NCI Agency and our work, please visit our website.

https://nato.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=181129 Job Description - Technician (User Support) (181129) Technician (User Support)-181129 Primary Location Netherlands-The Hague NATO Body NATO Communications and Information Agency (NCI Agency) Schedule Full-time Salary (Pay Basis) : 3,434.53Euro (EUR) Monthly Grade B.3 Description : 3000 people are working 24/7 to protect 1 billion citizens. We serve 29 nations by defending its networks, and providing real life support to NATO operations and missions. We connect the Alliance. We are leading IT professionals. We are the NCI Agency. We are looking for a talented Technician (User Support) who will be responsible, among other, assisting in the resolution of technical issues, providing level 1 & 2 support to end-user ICT assists and recording work in the Service Management system. If you think that you have the relevant skills and experience, as well as the relevant academic background that match the requirements of the position, and if you would like to work as a part of multinational team in a challenging environment, we would like to hear from you. The NCIA has been established with a view to meeting to the best advantage the collective requirements of some or all NATO nations in the fields of capability delivery and service provision related to Consultation, Command & Control as well as Communications, Information and Cyber Defence functions, thereby also facilitating the integration of Intelligence, Surveillance, Reconnaissance, Target Acquisition functions and their associated information exchange. NCI Agency CIS Support Unit (CSU) Brussels, located in Brussels (BEL) is the primary Information, Communications and Technology (ICT) service provider for 24/7 support to SecGen, the International Staff (IS), the International Military Staff (IMS) and other customers of the NATO Headquarters in Brussels. CSU Brussels enables end-to-end CIS services as it installs, operates, maintains and supports the full range of CIS capabilities during peacetime, crisis and war throughout its allocated Area of Responsibility (AOR) and as otherwise directed. Role Responsibilities Under the direction of Section Head, the incumbent will perform duties such as the following: Assists the resolution of technical issues in a systematic approach; Maintains sound knowledge on implemented technologies; Seeks recommendations from his/ her superiors for technical solutions; Provides level 1 & level 2 support of end-user ICT assets in accordance with Agency processes and procedures; Records work in Service Management systems, records cause of failure, updates configuration control records and asset management records; Documents the configuration of assigned ICT infrastructure and updates required operating procedures; Executes procedures, tools and techniques for monitoring and managing the performance of assigned ICT infrastructure and provides reports as required; Monitors and reports the capacity of the assigned ICT infrastructure; Assists with the implementation of assigned project work packages; Organises own work and prioritises incident resolution when required and in line with operational needs; Conducts work to meet quality targets; Deputize for higher grade staff, if required; Performs other duties as may be required. Person Specification Qualifications Required It is essential that you hold a vocational training qualification in a relevant discipline or a high school diploma with progress experience in the duties of the post. Experience required In addition to at least 3 years of relevant experience, you will be required to prove that you have; Knowledge of and experience in the installation, maintenance and troubleshooting of MS Windows, MS Office, Visio, MS Project and Internet Explorer at their latest versions; Experience in the installation and maintenance of mobile computing solutions (e.g. VPN access, Notebooks, Remote Access and WLAN); Experience in end user support in general; Customer focus and service orientation as well as highly effective interpersonal skills in dealing with demanding customers under high workload; ITIL foundation certification. In addition to the above, it would be considered highly desirable if you are able to display; Knowledge of Windows Server, Networking Hardware, Networking Protocols, Telephony systems; Prior experience of working in an international environment comprising both military and civilian elements Knowledge of NATO responsibilities and organization, including ACO and ACT. Competency Required Working with People - Shows respect for the views and contributions of other team members; shows empathy; listens, supports and cares for others; consults others and shares information and expertise with them; builds team spirit and reconciles conflict; adapts to the team and fits in well; Presenting and Communicating Information - Speaks fluently; expresses opinions, information and key points of an argument clearly; makes presentations and undertakes public speaking with skill and confidence; responds quickly to the needs of an audience and to their reactions and feedback; projects credibility. Delivering Results and Meeting Customer Expectations - Focuses on customer needs and satisfaction; sets high standards for quality and quantity; monitors and maintains quality and productivity; works in a systematic, methodical and orderly way; consistently achieves project goals; Following Instructions and Procedures - Appropriately follows instructions from others without unnecessarily challenging authority; follows procedures and policies; keeps to schedules; arrives punctually for work and meetings; demonstrates commitment to the organisation; complies with legal obligations and safety requirements of the role; Adapting and Responding to Change - Adapts to changing circumstances; tolerates ambiguity; accepts new ideas and change initiatives; adapts interpersonal style to suit different people or situations; shows an interest in new experiences; Coping with Pressures and Setbacks - Maintains a positive outlook at work; works productively in a pressurised environment; keeps emotions under control during difficult situations; handles criticism well and learns from it; balances the demands of a work life and a personal life. Travel Business travel to NATO and national (NATO and non-NATO) facilities as well as frequent between the NCI Agency offices. May be required to undertake duty travel to operational theatres inside and outside NATO boundaries. Language skills A thorough knowledge of one of the two NATO languages, both written and spoken, is essential and some knowledge of the other is desirable. NOTE: Most of the work of the NCI Agency is conducted in the English language. Contract NCI Agency normally offers contracts of employment of a definite duration, not exceeding three years. Contracts may be for less than three years as required to support short-term projects, meet uncertainty with respect to the business outlook, staff performance and other factors. Definite duration contracts may be extended for further periods. When extending contracts, the following is taken into consideration: Renewal is in the interest of the Agency. Staff member's desire to remain with the Agency. The financial situation provides sufficient funding for the post held. The skills, competencies and behaviours, potential and work experience of the staff, versus the requirements of the Agency's work and/or availability of funding. Staff member has served the Agency with performance to the required standard as defined by the Agency. Staff member's deployability to operational theatre. Serving civilian members of NATO will be offered a contract in accordance with the NATO Civilian Personnel Regulations. The first six months of definite duration contracts are a probationary period. During this period the staff member's work is assessed to ensure that he/she has the ability to carry out the duties of the post. At or before the end of the probationary period, the staff member will be notified in writing that the appointment is confirmed or terminated or, in exceptional cases, that the probationary period is extended. What do we offer? Excellent tax-free salary, including (where eligible) expatriation household and children's allowances and additional privileges for expatriate staff. Education allowance for children (where appropriate) and an excellent private health insurance scheme; Generous annual leave and home leave (if eligible). Retirement Pension Plan. To learn more about NCI Agency and our work, please visit our website.

https://nato.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=180898 System Engineer (CAX Planner)-180898 Primary Location Poland-Bydgoszcz NATO Body Joint Force Training Centre Schedule Full-time Salary (Pay Basis) : 15,987.94Polish Zloty (PLN) Monthly Grade A.2 Description : Due to the significant volume of recruitment being undertaken by Joint Force Training Centre (JFTC) the processing time for applications will take longer than normal. Once you have submitted your application please ensure that you have received a TALEO/NTAP acknowledgement email, which is your proof that your application has been submitted. After this you will be contacted in due course by our recruitment team with further information on the status of your application, but please note that this may not be for several weeks after the vacancy notice closes. If you are an experienced System Engineer (Computer Assisted Exercise Planner), looking to join a dynamic team working in a multi-national environment, JFTC would be interested in hearing from you. Post ContextThe Joint Force Training Centre supports Warfare Development, contribute to concept development and maintenance of joint doctrine and standards while coordinating the integration of experimentation, capability development, and interoperability to improve NATO’s interoperability, capabilities, and operational effectiveness. The Training Division (TD) ensures the ability to deliver combined and joint training, both static and distributed as well as single- and multi-echelon, for tactical and operational level headquarters, staffs and forces over the full spectrum of NATO operations, from Pre-Deployment Training for current operations, Corps and Army level exercise at the Operational level and Joint Force Command Level Exercises. The Training Support Branch ensures availability of the JFTC technical platform in support of the JFTC Programme of Work (POW), to include communications and exercise support systems at JFTC and in support of the execution of static and distributed as well as single- and multi-echelon training, tests and experiments. The Modelling and Simulation Section (M&S) Section coordinates and provides CAX support at JFTC for static and distributed as well as single- and multi-echelon training, experiments, and tests. This includes planning for the maintenance and improvement of the technical environment, and the delivery of the CAX infrastructure. Engineer in Training Division and Training Support Branch, providing both technical CAX expertise to exploit systems, plan and implement solutions and deliver state of the art CAX training and leadership to a highly skilled multifunctional modelling and simulation team. Reports to: Section Head (Modeling & Simulation) Principal Duties: He/she willa. Provide CAX planning support to event project teams. b. Participate in model evaluation(s) and tests to verify model functionality and identifies areas requiring adaptation. c. In collaboration with modelling experts, developers and JFTC SMEs, develop proposals for model modifications. d. Participate in CAX support tools operational authority boards. e. Participate in the exercise planning and preparation process. f. Configure the selected model for a given scenario with the necessary simulation processes and user accounts. g. Coordinate with other exercise planners on the C4 systems that will be used during an exercise and on the information flow requirements. h. Coordinate with the C4 Section to ensure suitable allocation of hardware to simulation functions and processes. i. Provide C4 Section with updated versions of simulations and CAX tools for installation. j. Coordinate with C4 Section on architecture for exercise and on intended connectivity arrangements and performance requirements. k. Provide C4 Section with requirements regarding versions of simulation systems and interfaces to functional and C2systems. l. Provide feedback analysis to model developers, MEL/MIL developers, service providers and exercise planners. m. Coordinate and organise the maintenance of CAX hardware, software and networking environment for exercise preparation, conduct and analysis. n. Plan an effective set of C2 interfaces to enable the CAX environment to exchange data with C2 systems. o. Advise EXCON staff on M&S–related topics during exercise execution. p. Lead, prepare, organise and conduct CAX training of exercise control staff. q. Manage modifications to CAX environment during the execution of an exercise. r. Provide simulation helpdesk support to EXCON personnel during the execution of an exercise. s. Identifie and validate future modelling and simulation requirements and liaise with the NATO and national bodies to contribute modelling and simulation research and development efforts. t. Act as the knowledge base within JFTC for M&S / CAX capabilities and limitations. Authority to make decisions within the assigned sub-functional area. Such decisions should be also coordinated within the functional area of JFTC and with the same sub-functional area in lateral, subordinate and superior HQs. Such decisions may affect the commitment of the command within NATO to a course of action. Essential Qualifications 1. University Degree or equivalent in computer science, engineering, or related subject and 2 years function related experience or Higher Secondary Education and completed advanced vocational training leading to a professional qualification or professional accreditation with 4 years post related experience. 2. Four years’ experience in the planning, preparation, and execution of computer assisted exercises; knowledge of the theory, methodology and technologies pertaining to computer assisted exercises 3. Four years’ experience in using computer simulation systems to establish a synthetic exercise environment. 4. Two years’ experience in relational data base management systems. 5. Two years’ experience utilizing network technologies and protocols in a business environment (e.g. SMTP e-mail, Web servers, proxy servers, TCP/IP suite, Web browsers, DNS). 6. Two years’ experience in developing technical policy level documents. LanguageEnglish - SLP 3333 - (Listening, Speaking, Reading and Writing) NOTE: The work both oral and written in this post and in this Headquarters as a whole is conducted mainly in English. Desirable QualificationsProfessional Experience 1. Experience in software design or computer programming in a high level language. 2. Knowledge of NATO IS and networks. 3. Knowledge and experience with Joint Conflict and Tactical Simulation, Joint Theatre Level Simulation and Virtual Battle Space models. 4. Knowledge of military functions, units, systems and modes of operation at the tactical and operational level of warfare. 5. Supervisory experience in a technical field. Up-to-date knowledge of emerging Modelling & Simulation technologies. 6. Previous relevant experience in an international organisation, preferably NATO. Education/Training 1. Masters’ degree in computer science, operations research, or related subject, and at least five years of relevant experience. 2. To meet organisational requirements, the incumbent attends training courses/seminars to maintain functional qualifications in the subject field of service and build future professional capability. Attributes/Competencies Personal Attributes: The incumbent must be able to work as a member of a team with broad technical skills. A pro-active approach will be important to assess, identify and address problems with the modelling & simulation environment before they critically impact on users. Incumbent will require a capacity to analyse the training requirements and translate those requirements into modelling & simulation requirements. The incumbent must be able to work under pressure and still produce high quality results. Ability to communicate effectively orally and in writing with good briefing skills. Professional Contacts: The incumbent is responsible for the coordination and cooperation of work with the other section of the branch, and other divisions of JFTC. Regular contact with staff concerned with related or similar efforts in headquarters and agencies such as ACO, ACT, NCIA, national simulation centres and private scientific and industrial organizations. Contribution To Objectives: Indirectly impacts the ability of JFTC staff to achieve overall objectives. This post contributes significantly to the availability and accessibility of Modelling & Simulation systems in use at remote (from the JFTC). Supervisory Responsibilities: Directs and supervises the work priorities of a CAX Planning Team, providing professional guidance and instruction to the staff of the organisational element. Provides general guidance and advice within the assigned sub-functional area. Dependent on requirements may be required to direct and supervise the work priorities of one or more JFTC multifunctional teams. There are no reporting responsibilities. Work EnvironmentHe/she will be required to work in a normal NATO office environment. ContractServing NATO International Civilian staff will be offered a contract in accordance with the NATO Civilian Personnel Regulations. Newly recruited staff will be offered a three year definite duration contract. Notes for candidatesThe candidature of NATO redundant staff at grade A-2 will be considered with priority. Applicants who are not successful in this competition may be offered an appointment to another post of a similar nature, albeit at the same or a lower grade, provided they meet the necessary requirements. Notes for NATO Civilian Human Resources ManagersIf you have qualified redundant staff at grade A-2, please advise the JFTC Staff Officer (Human Resources) no later than the closing date. For any queries, please contact the JFTC Recruitment Team at: [email protected]

https://nato.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=180899 Engineer (CIS) - Team 2-180899 Primary Location Poland-Bydgoszcz NATO Body Joint Force Training Centre Schedule Full-time Salary (Pay Basis) : 15,987.94Polish Zloty (PLN) Monthly Grade A.2 Description : Due to the significant volume of recruitment being undertaken by Joint Force Training Centre (JFTC) the processing time for applications will take longer than normal. Once you have submitted your application please ensure that you have received a TALEO/NTAP acknowledgement email, which is your proof that your application has been submitted. After this you will be contacted in due course by our recruitment team with further information on the status of your application, but please note that this may not be for several weeks after the vacancy notice closes. If you are an experienced Communication and Information Systems Engineer, looking to join a dynamic team working in a multi-national environment, JFTC would be interested in hearing from you. Post ContextThe Joint Force Training Centre supports Warfare Development, contribute to concept development and maintenance of joint doctrine and standards while coordinating the integration of experimentation, capability development, and interoperability to improve NATO’s interoperability, capabilities, and operational effectiveness. The Training Division (TD) ensures the ability to deliver combined and joint training, both static and distributed as well as single- and multi-echelon, for tactical and operational level headquarters, staffs and forces over the full spectrum of NATO operations, from Pre-Deployment Training for current operations, Corps and Army level exercise at the Operational level and Joint Force Command Level Exercises. The Training Support Branch ensures availability of the JFTC technical platform in support of the JFTC Programme of Work (POW), to include communications and exercise support systems at JFTC and in support of the execution of static and distributed as well as single- and multi-echelon training, tests and experiments. The Command, Control, Communications and Computers (C4) Section is responsible for the overall Communication Information Systems (CIS) and Information Management (IM) support for static and distributed as well as single- and multi-echelon trainings and exercises. This includes planning the development, execution, and improvement of these systems in support of JFTC activities. The Engineer CIS as head of the C4 planning team is responsible for the overall Communication and Information Systems (CIS) and Information Management (IM) support for static and distributed as well as single- and multi-echelon trainings and exercises in accordance to JFTC POW. Reports to: Section Head (C4) Principal Duties: He/she willServe as OPR for management and supervision in all C4 related issues for exercise, training and testing events he is tasked for to be C4 OPR. In addition he is responsible for managing and planning of all CIS related issues to events their assigned to participate as Engineer CIS. Incumbent is the leader of all SME’s from JFTC CIS in coordination with military, civilians and supporting companies. Lead C4 team for exercises, trainings and testing in the context of planning, execution and evaluation for C4 Section Head. In detail he/she will: a. Act as C4 OPR for exercise, training and testing in the context of planning, execution and evaluation of C4 related issues. b. Provide expertise in the area of design and analysis of CIS architectures, equipment, and system technical specifications to meet JFTC requirements. Provides technical solution proposals for the development of new or replacement CIS architecture. c. Ensure and supervise the inventory and configuration control of assigned communications, network infrastructure and related applications and data. d. Manage, plan and supervise the maintenance for the network infrastructure and related applications and systems. e. Lead engagements with relevant NATO bodies (ACT, NCIA, NCISG) on matter relating to support on network and application system issues which affect the operation and maintenance of multiple CIS environments, including experimentation, staging, and production networks. f. Design, plan, manage and supervise the implementation of network designs to allow for training, exercises, or experimentation at multiple security classification levels. g. Provide asset management and quality control of equipment required for the operation of multiple network infrastructures, including experimentation, staging, and production networks. h. Provide design and implementation of network monitoring tools, applications, and displays. Interprets and reacts to network monitoring alerts. i. Lead the negotiation of technical details of required hardware maintenance or support contracts with external agencies or industry. j. Review implementation activities and inspects installations to monitor progress and ensures adherence to contractual CIS technical specifications. k. Provide engineering evaluations and recommendations in the CIS design of existing communications and network equipment, and provides advice and assistance to resolve technical problems related operational and systems integration requirements. l. Prepare written technical documentation for JFTC staff and training audience throughout the planning and implementation of CIS initiatives. m. Represent the C4 section on appropriate committee, panels and working groups. n. Provide technical training and expertise on commercial and NATO-specific applications to exercise control staff and training audience as required. o. Participate in training and experimentation events, in accordance with the JFC Commander’s guidance, to include participation with higher and adjacent headquarters. Plan, manage and supervise the provisioning of test-bed platforms and networks in support of experimentation network services. Essential Qualifications a. University Degree in Information or Telecommunication Technology and 2 years function related experience or Higher Secondary Education and completed advanced vocational training leading to a professional qualification or professional accreditation with 4 years post related experience. b. General experience in all lifecycle aspects of Information Systems aimed at achieving effective system development and deployment. Sound technical knowledge on wide area networks and local area networks. c. Ability to lead, manage and supervise as leadership skills in team leadership and building. d. Experience in the development and use of Information Technologies (servers, routers, switches, web technologies, encryption equipment, etc.). This must include the range of activities involved in planning, organizing, directing, coordinating, controlling, and evaluating the use of staff, funding, materials, and facilities to accomplish assigned functions and tasks. e. Extensive knowledge and experience in LINUX or other relevant operating system administration and engineering. f. Extensive knowledge and experience in distributed Information Systems as they are applied to modern information management and Command and Control Information Systems. g. Detailed knowledge of architectural design as applied to computer systems. h. Experience in developing technical policy level documents; in CIS and in configuration management. i. Experience in implementing CIS security criteria and associated applications, assessing the effectiveness of security software, resolving problems. j. Experience in C4 architecture to include command and control information systems, data distribution, and personal computers. k. 3-5 years experience (depending on educational background/degrees) in the management of civilian and military technical, research and development, experimentation and implementation engineering teams. l. 3-5 years experience (depending on educational background/degrees) in management and technical leadership of engineering projects in the areas of requirements specifications, architectural design, development, implementation, test and evaluation. m. Ability to work in team environments (both as a contributor and a leader). n. Excellent analytical, problem solving and verbal and written communication skills. LanguageEnglish - SLP 3333 - (Listening, Speaking, Reading and Writing) NOTE: The work both oral and written in this post and in this Headquarters as a whole is conducted mainly in English. Desirable QualificationsProfessional Experience a. Current knowledge of emerging IS equipment/ technologies. b. Knowledge of NATO information systems, functional applications, and networks c. Strong knowledge of CIS technology advances d. Strong knowledge of NATO-specific functional systems and networks e. Knowledge of military functions, units, systems, and modes of operation at the tactical and operational level of warfare. f. Previous relevant experience in an international organization, preferably NATO. g. Member of a professional body or institution. Education/Training a. Post-graduate diploma or certifications in CIS-related disciplines. b. Advanced commercial certifications, such as Microsoft Certified Systems Engineer (MCSE), Cisco Certified Network Administrator (CCNA), Certified Information Systems Security Professional (CISSP), or similar level in related fields. c. Formal Project Management certification at foundation level (e.g. PMP or PRINCE2). d. Formal ITIL certification at foundation level. • NATO CIS ORIENTATION OFFICER (CII-CS-1-101) provided by NATO - Communications and Information Systems School (NCISS) • NATO Staff Officer Orientation Course (ETE-IT-2834) provided by NATO - School Oberammergau (NSO). Attributes/Competencies Personal Attributes: Based upon general NATO rules, using own professional experience and with minimal supervision, required to track and evaluate communications projects to ensure successful implementation. Is required to follow and interpret technical and procedural guidance contained in NATO STANAGs, ACO, and JFTC directives. Good inter-personal and communication skills. Good health, maturity, poise, tactfulness, firmness, and persuasion. Considerable professional judgment is required to make decisions on technical matters within the general framework of available procedural guidance. Must be able to travel regularly on temporary duty. Must be capable of maintaining a high workload, and accomplishing task and projects under deadlines. Managerial Responsibilities: There is no first line reporting responsibilities. However the incumbent might manages project teams which include military and civilian staff members from different organizations as well as contracted resources. The incumbent acts as a C4/CIS expert and provides leadership, task, and advice on this function to other JFTC staff and management and to the Training Audience. He/she chairs project and planning meetings. Executes project management duties for assigned CIS projects; ensuring that projects are completed on time and within the budget Professional Contacts: The incumbent will collaborate and cooperate regularly with JFTC military and civilian personnel from senior officials to junior staff. He/she will exchanges information extensively with JFTC Exercise planning staff. Maintains working-level contacts with other NATO, national and international bodies personnel responsible for C4. Represent the JFTC in NATO and International C4 related working groups’ meetings, conferences, workshops and events. Contribution To Objectives: This post contributes significantly to the timely and efficient execution of JFTC CIS projects and the quality of training at JFTC. In addition, this post contributes significantly, in a controlled and professional manner, to the introduction of emerging technologies that are incorporated into the JFTC. Supervisory Responsibilities: Dependent on requirements may be required to direct and supervise the work priorities of an ad-hoc or permanent team within the functional area. There are no reporting responsibilities. Work EnvironmentHe/she will be required to work in a normal NATO office environment. ContractServing NATO International Civilian staff will be offered a contract in accordance with the NATO Civilian Personnel Regulations. Newly recruited staff will be offered a three year definite duration contract. Notes for candidatesThe candidature of NATO redundant staff at grade A-2 will be considered with priority. Applicants who are not successful in this competition may be offered an appointment to another post of a similar nature, albeit at the same or a lower grade, provided they meet the necessary requirements. Notes for NATO Civilian Human Resources ManagersIf you have qualified redundant staff at grade A-2, please advise the JFTC Staff Officer (Human Resources) no later than the closing date. For any queries, please contact the JFTC Recruitment Team at: [email protected]

https://nato.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=160495 Database Assistant-160495 Primary Location Belgium-Brussels NATO Body NATO Communications and Information Agency (NCI Agency) Schedule Full-time Salary (Pay Basis) : 4,086.66Euro (EUR) Monthly Grade B.5 Description : NCI Agency is looking for a Database Assistant to work in the Communications and Information Systems (CIS) Support Unit (CSU) which is currently located in Brussels, operating a centralized ICT Service Centre. Do you have experience with giving technical support to customers and ensuring the efficient running and installation of database management systems (DBMSs) and databases (DBs) on various networks? If so, then this could be the job for you. You would work in a small team and deal with a wide range of tasks related to the installation, configuration, testing, securing, monitoring and managing of DBMSs and DBs to include resolution of 2nd level support calls. You would also be required to assist in the identification of short, medium and long-term requirements and would support the preparation of specifications for and execution of future upgrades of systems under control. Role Responsibilities: You report to the Head, Database Management Section and be responsible for: The daily operations and maintenance of the various database services and their related infrastructure. The provision of second line database support to the Service Centre. Implementing the defined backup strategy for all database systems and the execution of tests ensuring that a valid recovery plan is in place. Working closely with the other sections as required when resolving incidents or planning and implementing changes to the systems. Assisting in defining and implementing an upgrade strategy to keep the DBMS environment current. Implementing required configuration changes following a formal change management process. Implementing appropriate security measures and ensuring that systems are developed adhering to business continuity standards. Ensuring that all actions taken are accurately documented in accordance with the ITIL standards & procedures. Writing procedures and technical documentation to be shared with other CSU staff members. Writing, testing and using software scripts to automate repetitive work or in response to “data mining” requests. Responding rapidly and accurately to multiple tasks and unexpected situations under pressure with minimal supervision.   Person Specification Education required: You will be required to have a higher level technical education in a relevant discipline, complemented with training in database administration, or equivalent through extensive professional experience. Preferably you will also have a certification relevant to database management and an ITIL v3 foundation certificate. Experience required: You should have at least 8 years recent experience with database administration activities in a large scale ICT service-oriented environment and have expert knowledge in the two major DBMS technologies currently in use (Oracle and SQL Server, both at various versions). In addition you will also have: Experience with Oracle E-business Suite. A good understanding of Oracle middle tier solutions (forms, weblogic, fusion, SSO). Strong problem solving and analytical capabilities to analyse database related problems and ability to think beyond the database space. Knowledge of current Windows and Linux operating systems. Knowledge of a scripting language on Linux and Windows (e.g. bash, PowerShell, Perl). A good awareness of access security and knowledge on security policies implementation. Have a very good general knowledge of IT hardware and software. Good written and oral communication skills. It will be considered an asset if you also have: Knowledge of Oracle Hyperion technology. Knowledge of basic ICT technologies, such as Active Directory, Group Policy, Antivirus, DHCP, DNS. Knowledge of Prince2 project management methodology. Competencies: Achieving Personal Work Goals and Objectives - Accepts and tackles demanding goals with enthusiasm; works hard and puts in longer hours when it is necessary; seeks progression to roles of increased responsibility and influence; identifies own development needs and makes use of developmental or training opportunities. Analysing - Analyses numerical data and all other sources of information, to break them into component parts, patterns and relationships; probes for further information or greater understanding of a problem; makes rational judgements from the available information and analysis; demonstrates an understanding of how one issue may be a part of a much larger system. Delivering Results and Meeting Customer Expectations - Focuses on customer needs and satisfaction; sets high standards for quality and quantity; monitors and maintains quality and productivity; works in a systematic, methodical and orderly way; consistently achieves project goals. Adapting and Responding to Change - Adapts to changing circumstances; tolerates ambiguity; accepts new ideas and change initiatives; adapts interpersonal style to suit different people or situations; shows an interest in new experiences. Deciding and Initiating Action - Takes responsibility for actions, projects and people; takes initiative and works under own direction; initiates and generates activity and introduces changes into work processes; makes quick, clear decisions which may include tough choices or considered risks. Working with People - Shows respect for the views and contributions of other team members; shows empathy; listens, supports and cares for others; consults others and shares information and expertise with them; builds team spirit and reconciles conflict; adapts to the team and fits in well. Language Skills: A thorough knowledge of one of the two NATO languages, both written and spoken, is essential and some knowledge of the other is highly desired. NOTE: Most of the work of the NCI Agency is conducted in the English language. The Agency’s recruitment team advises you that due to the large volume of applications it receives the screening process may take up to 2 months after the closing date. We appreciate your patience.

https://nato.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=180809 Senior Technician (Technical Support)-180809 Primary Location Belgium-Brussels NATO Body NATO Communications and Information Agency (NCI Agency) Schedule Full-time Salary (Pay Basis) : 3,797.29Euro (EUR) Monthly Grade B.4 Description : 3000 people are working 24/7 to protect 1 billion citizens. We serve 29 nations by defending its networks, and providing real life support to NATO operations and missions. We connect the Alliance. We are leading IT professionals. We are the NCI Agency. We are looking for a talented Senior Technician (Technical Support) who will be responsible for supervising and providing level 1 & level 2 support of end-user ICT assets, conduct equipment testing to and from the supply line and delegation of work to the rest of the team, amongst other tasks. If you think that you have the relevant skills and experience, as well as the relevant academic background that match the requirements of the position, and if you would like to work as a part of multinational team in a challenging environment, we would like to hear from you. The NCIA has been established with a view to meeting to the best advantage the collective requirements of some or all NATO nations in the fields of capability delivery and service provision related to Consultation, Command & Control as well as Communications, Information and Cyber Defence functions, thereby also facilitating the integration of Intelligence, Surveillance, Reconnaissance, Target Acquisition functions and their associated information exchange. The Director of Service Operation (DSO) is accountable to plan, install, operate and maintain CIS services throughout the allocated Area of Responsibility (AOR), in static NATO Headquarters, Alliance Operations and Missions and Exercises, and supported Organisations. DSO is the signature authority for Agency orders involving deployment of staff and equipment to operations and exercises and is responsible for maintaining operational situational awareness of and reporting on all Agency Communication and Information System (CIS) operations and services. DSO directs Asset Management and logistic support of all the NATO owned CIS equipment. NCI Agency CIS Support Unit (CSU) Brussels, located in Brussels (BEL) is the primary Information, Communications and Technology (ICT) service provider for 24/7 support to SecGen, the International Staff (IS), the International Military Staff (IMS) and other customers of the NATO Headquarters in Brussels. CSU Brussels enables end-to-end CIS services as it installs, operates, maintains and supports the full range of CIS capabilities during peacetime, crisis and war throughout its allocated Area of Responsibility (AOR) and as otherwise directed. The ICT Services Support Kiosk team installs, maintains and operates the full range of end-user computing, printing and network devices required to deliver systems and services for users' office automation. It supports the local installation baseline of computing required for the core and functional IT services and applications. It performs Incident Management Level 1 support assigned from the NCI Agency Centralised Service Desk. Furthermore it contributes to Event Management, Access Management, Problem Management, Release and Deployment, Configuration Management and Change Management in support of Agency users and local Customer communities. The kiosk staff engages and escalates to relevant Service Lines as appropriate. Role Responsibilities Under the direction of Section Head, the incumbent of the post performs the following duties: Works with limited supervision; Coordinates and conducts work to meet quality targets; Investigates and resolves technical issues in a systematic approach; Maintains sound knowledge on implemented technologies; Advises his/ her superiors and recommends technical solutions; Supervises and provides level 1 & level 2 support of end-user ICT assets in accordance with Agency processes and procedures; Records work in Service Management systems, records cause of failure, updates configuration control records and asset management records; Ensures the liaison with local logistics in order to fulfil the level 1 support of end-user ICT assets; Supervises and conducts equipment testing to and from the supply line, documents serviceability status, initiates Technical Assessment Reports; Contributes to the implementation of the Branch's continual service improvement procedures and contributes to the NCI Agency continual service improvement process; Documents the configuration of assigned ICT infrastructure and updates required operating procedures; Acts as team leader, prioritises and delegates work ensuring timely implementation; Installs, maintains and operates the full range of end-user computing, printing and network devices required to deliver systems and services for user office automation; Executes support requests, work orders and other tasks; Contributes to IT Security compliance and remediation and contributes to incident, change, configuration and asset management processes through ITSM toolkit; Deputize for higher grade staff, if required; Performs other duties as may be required. Person Specification Qualifications Required It is essential that you hold a vocational training at a higher level in a relevant discipline, or equivalent, or Diploma of a secondary education with at least 5 years extensive and progressive expertise in the duties related to the function of the post Experience required In addition to at least 5 years of relevant experience, you will be required to prove: Very good knowledge in using ITSM tools such as BMC Remedy; Experience in the installation and maintenance of mobile computing solutions (e.g. VPN access, Notebooks, Remote Access and WLAN); Extensive knowledge of and experience in the troubleshooting of the latest versions of MS Windows client side operating systems and common desktop applications; Very good knowledge of troubleshooting modern communication means; Customer focus and service orientation; Highly effective interpersonal skills in dealing with highly demanding users and under high workload; Strong team player skills to contribute to an atmosphere of mutual respect, personal accountability, and professional support; Experience in leading a small team; ITIL foundation certification. In addition to the above, it would be considered highly desirable if you are able to display Knowledge of Windows Server, Networking Hardware, Networking Protocols, Telephony systems; Prior experience of working in an international environment comprising both military and civilian elements; Knowledge of NATO responsibilities and organization, including ACO and ACT. Competency Required Working with People - Shows respect for the views and contributions of other team members; shows empathy; listens, supports and cares for others; consults others and shares information and expertise with them; builds team spirit and reconciles conflict; adapts to the team and fits in well; Presenting and Communicating Information - Speaks fluently; expresses opinions, information and key points of an argument clearly; makes presentations and undertakes public speaking with skill and confidence; responds quickly to the needs of an audience and to their reactions and feedback; projects credibility; Writing and Reporting - Writes convincingly; writes clearly, succinctly and correctly; avoids the unnecessary use of jargon or complicated language; writes in a well-structured and logical way; structures information to meet the needs and understanding of the intended audience; Planning and Organising - Sets clearly defined objectives; plans activities and projects well in advance and takes account of possible changing circumstances; identifies and organises resources needed to accomplish tasks; manages time effectively; monitors performance against deadlines and milestones; Achieving Personal Work Goals and Objectives - Accepts and tackles demanding goals with enthusiasm; works hard and puts in longer hours when it is necessary; seeks progression to roles of increased responsibility and influence; identifies own development needs and makes use of developmental or training opportunities. Travel Business travel to NATO and national (NATO and non-NATO) facilities as well as frequent travel between the NCI Agency offices. May be required to undertake duty travel to operational theatres inside and outside NATO boundaries. Language skills A thorough knowledge of one of the two NATO languages, both written and spoken, is essential and some knowledge of the other is desirable. NOTE: Most of the work of the NCI Agency is conducted in the English language. Contract NCI Agency normally offers contracts of employment of a definite duration, not exceeding three years. Contracts may be for less than three years as required to support short-term projects, meet uncertainty with respect to the business outlook, staff performance and other factors. Definite duration contracts may be extended for further periods. When extending contracts, the following is taken into consideration: Renewal is in the interest of the Agency. Staff member's desire to remain with the Agency. The financial situation provides sufficient funding for the post held. The skills, competencies and behaviours, potential and work experience of the staff, versus the requirements of the Agency's work and/or availability of funding. Staff member has served the Agency with performance to the required standard as defined by the Agency. Staff member's deployability to operational theatre. Serving civilian members of NATO will be offered a contract in accordance with the NATO Civilian Personnel Regulations. The first six months of definite duration contracts are a probationary period. During this period the staff member's work is assessed to ensure that he/she has the ability to carry out the duties of the post. At or before the end of the probationary period, the staff member will be notified in writing that the appointment is confirmed or terminated or, in exceptional cases, that the probationary period is extended. What do we offer? Excellent tax-free salary, including (where eligible) expatriation household and children's allowances and additional privileges for expatriate staff. Education allowance for children (where appropriate) and an excellent private health insurance scheme; Generous annual leave and home leave (if eligible). Retirement Pension Plan. To learn more about NCI Agency and our work, please visit our website.

https://nato.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=180846 Database Administrator (Enterprise Software Asset Management)-180846 Primary Location Belgium-Mons NATO Body NATO Communications and Information Agency (NCI Agency) Schedule Full-time Salary (Pay Basis) : 4,297.62Euro (EUR) Monthly Grade B.5 Description : 3000 people are working 24/7 to protect nearly 1 billion citizens. We serve 29 nations by defending its networks, and providing real life support to NATO operations and missions. We connect the Alliance. We are leading IT professionals. We are the NCI Agency. If you have strong experience in software engineering, including configuration management practices and tools; if you are familiar with Agile software development methodologies; and if you would like to work as a part of multinational team in a challenging environment, we want to hear from you! The NATO Communications and Information Agency (NCI Agency) is looking for a Database Administrator (Enterprise Software Asset Management) to support in the development of NATO enterprise-wide systems and processes for identifying, capturing, evaluating, retrieving and sharing software use and information assets. Role responsibilities: This is a position within the NATO Communications and Information Agency (NCI Agency), an organization of the North Atlantic Treaty Organization (NATO). The NCI Agency serves the Alliance through unbiased application of scientific and technical support, and C4ISR (Command, Control, Communications, Computer, Intelligence, Surveillance and Reconnaissance) acquisition expertise and through life service support. This post is assigned to the Core Enterprise Services (CES) Service Line, whose mission is to provide full life-cycle services and products to sponsors through successful completion of contracted projects. The CES Service Line’s area of work includes but not limited to areas of Information Technology Infrastructure (ITI) and Enterprise Information Services (EIS), e.g. Operating Systems, Storage/Availability, Systems Management, Directory, Messaging, Web, Document Management, Workflow, and Collaboration Tools. In addition to the technology that addresses these services, the SL is also responsible for the design of their integration with Network and Functional Service components of the overall NATO Automated Information Systems (AIS) and the acquisition of end user devices (e.g. workstations, laptops, tablets, mobile telephones, etc.). Under the direction of Senior Service Manager (Enterprise Software Asset Management Framework) and, or the Senior Service Manager (Enterprise Software Asset Management) you will perform duties such as the following: Direct participation in the Software Management and Operations process, which includes: Framework as a Service (FaaS), and IT as a Service, for the NATO enterprise; Service Oriented Architecture (SOA); Decentralized interoperability; Application Innovation, Migration and Modernization; Integration & Optimization. Support in the development of NATO enterprise-wide systems and processes for identifying, capturing, evaluating, retrieving and sharing software use and information assets; Build KM capacity through training and transfer of knowledge and skills; Monitor and manage tools to streamline work processes that support the use of current Knowledge Management (KM) and SAM (Software Asset Management) Business Intelligence (BI) activities; Assist in the streamlining of processes to support the use of current SW tools to include BMC, LANSWEEPER, SCCM, ADDM, and others; Identify, assess and recommend opportunities to further best practice; Assist Line Management to institutionalize SAM practices; Assist communication and training programs designed to enhance awareness of an organisations’ SAM and LM (License Management) processes and systems; Design, plan and implement SAM and LM initiatives, including organization-wide implementation of programs and events. Participate directly in the Software Management and Operations process, which includes: Framework as a Service (FaaS) and IT as a Service for the NATO enterprise, Service Oriented Architecture (SOA), Decentralized interoperability, Providing Visibility, Coordination and Governance, Application Innovation, Migration and Modernization, and Integration & Optimization. Person Specification Qualifications Required You must hold a vocational training at a higher technical level in a relevant discipline, or equivalent and 8 years of relevant experience. . Experience Required You will need to demonstrate at least 8 years of recent relevant years’ experience in various areas of Software Engineering, to include some of the following areas: Configuration management practices and tools; Agile software development methodologies; Knowledge and experience in state-of-the-art technologies, such as: Programming languages and platforms, Web Services, XML, SQL; Application server technologies; Multi-tiered, distributed systems; Service-Oriented architectures; Cloud computing, SaaS, IaaS. It is considered desirable if you can demonstrate: Experience in the management of Commercial Off-the-shelf Software (COTS) in a distributed SAM environment; Experience with data modelling of complex systems; Prior experience of working in an international environment comprising both military and civilian elements; Knowledge of NATO responsibilities and organization, including ACO and ACT. Competencies Required Working with People - Shows respect for the views and contributions of other team members; shows empathy; listens, supports and cares for others; consults others and shares information and expertise with them; builds team spirit and reconciles conflict; adapts to the team and fits in well. Relating and Networking - Easily establishes good relationships with customers and staff; relates well to people at all levels; builds wide and effective networks of contacts; uses humour appropriately to bring warmth to relationships with others. Following Instructions and Procedures - Appropriately follows instructions from others without unnecessarily challenging authority; follows procedures and policies; keeps to schedules; arrives punctually for work and meetings; demonstrates commitment to the organisation; complies with legal obligations and safety requirements of the role. Delivering Results and Meeting Customer Expectations - Focuses on customer needs and satisfaction; sets high standards for quality and quantity; monitors and maintains quality and productivity; works in a systematic, methodical and orderly way; consistently achieves project goals. Language Skills: A thorough knowledge of one of the two NATO languages, both written and spoken, is essential and some knowledge of the other is desirable. NOTE: Most of the work of the NCI Agency is conducted in the English language. Travel: Business travel to NATO and national (NATO and non-NATO) facilities as well as travel between NCI Agency locations. May be required to undertake duty travel to operational theatres inside and outside NATO boundaries. Contract NCI Agency normally offers contracts of employment of a definite duration, not exceeding three years. Contracts may be for less than three years as required to support short-term projects, meet uncertainty with respect to the business outlook, staff performance and other factors. Definite duration contracts may be extended for further periods. When extending contracts, the following is taken into consideration: Renewal is in the interest of the Agency. Staff member's desire to remain with the Agency. The financial situation provides sufficient funding for the post held. The skills, competencies and behaviours, potential and work experience of the staff, versus the requirements of the Agency's work and/or availability of funding. Staff member has served the Agency with performance to the required standard as defined by the Agency, Staff member's deployability to operational theatre. Serving civilian members of NATO will be offered a contract in accordance with the NATO Civilian Personnel Regulations. The first six months of definite duration contracts are a probationary period. During this period the staff member's work is assessed to ensure that he/she has the ability to carry out the duties of the post. At or before the end of the probationary period, the staff member will be notified in writing that the appointment is confirmed or terminated or, in exceptional cases, that the probationary period is extended. What do we offer? Excellent tax-free salary, including (where eligible) expatriation household and children's allowances and additional privileges for expatriate staff. Education allowance for children (where appropriate) and an excellent private health insurance scheme; Generous annual leave and home leave (if eligible). Retirement Pension Plan To learn more about NCI Agency and our work, please visit our website. Please note that due to the Agency’s transition into a new structure in the near future, this post may be subject to transfer to one of our other locations, as well as to a change of reporting lines. The final decision will be made at the time of a firm offer. The Agency’s recruitment team advises you that due to the large volume of applications it receives the screening process may take up to 2 months after closing date. We appreciate your patience.

https://nato.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=180147 Engineer (Voice)-180147 Primary Location Belgium-Mons NATO Body NATO Communications and Information Agency (NCI Agency) Schedule Full-time Salary (Pay Basis) : 5,365.51Euro (EUR) Monthly Grade A.2 Description : Do you have experience of assisting in providing 3rd level technical support and remote fault diagnosis? Do you have operational and configuration knowledge of Voice management appliances such as; Cisco Prime? The NATO Communications and Information Agency (NCI Agency) is currently looking for an Engineer (Voice) for NATO’s Security Investment Program (NSIP), to work within our Infrastructure Services Directorate. The NCI Agency has been established with a view to meeting to the best advantage the collective requirements of some or all NATO nations in the fields of capability delivery and service provision related to Consultation, Command & Control as well as Communications, Information and Cyber Defence functions The NCI Agency Directorate of Infrastructure Services (DIS) Director of Infrastructure Services (DIS) is accountable for the effective and efficient provision of CIS Infrastructures, and associated Enterprise-wide ICT Services through lifecycle support delivered to the Customer within time, cost and quality parameters and the requirements specified in SLAs. The Network Services and IT Infrastructure Service Line Chief is accountable and responsible to the DIS for planning and executing all lifecycle management activities for Network services and IT Infrastructure services (strategy, design, transition, operation and continuous service improvement including subject matter expertise, research and development, acquisition and logistic support) in the assigned C3 technical service areas. Role Responsibilities Under the direction of the Voice and Video NSIP (Senior Engineer), you will be performing the following duties: · Responsible for the delivery of 3rd level technical support to Operations, Exercises and the Static Voice Backbone & other NATO Voice Equipment within NSIP Programmes and Projects; · Performs remote fault diagnosis at Operational, Exercises & other NATO sites, during installation and early life cycle support of NSIP capabilities; · Supervises and carries out remote routine maintenance of Operations, Exercises and the static Voice infrastructure, management appliances and other NATO Voice equipment in line with the requirements of NSIP; · Supervises any changes to the system documentation of existing capabilities if influenced by NSIP project activities; · Directs the work undertaken by his technician and site technician; · Performs remote fault diagnosis on Call Managers, Session Border Controllers and Gateways as required during project execution and early life cycle support; · Advise customer sites with regards to Voice elements centralisation, standardization and best practices; · Being responsible for the creation and maintenance of Standard Operating Procedures within the Voice Cell as part of NSIP modifications or additions to current capabilities; · Coordination, and performance, of configuration, and evaluation, of test scenarios within the NGCS Reference Facility, pertinent to the area of Voice that is the focus of the upcoming capabilities; · Coordination, and performance, of configuration, and evaluation, of test scenarios within the NGCS Reference Facility, pertinent to the area of Voice that is the focus of the upcoming capabilities; · Performing the practical evaluation of management tools and capabilities; · Ensure a common understanding of the available toolsets and method of utilization within the centralized and distributed user base; · Investigating and proposing long term solutions to encountered equipment and configuration problems; · When required, conducts on-site surveys, validations and system acceptance testing within the Voice infrastructure. · Deputize for higher grade staff, if required; · Performs other duties as may be required. Person Specification Qualifications Required A Master of Science (MSc) degree at a nationally recognized/certified University in a technical subject with substantial Information Technology (IT) content and 2 years post-related experience; or a Bachelor of Science (BSc) degree at a nationally recognized/certified University in a technical subject with substantial Information Technology (IT) content and 4 years post related experience; or exceptionally, the lack of a university/college degree may be compensated by the demonstration of a candidate’s particular abilities or experience that is/are of interest to NCI Agency; that is, at least 10 years extensive and progressive expertise in the duties related to the function of the post. Along with this you will need CISCO Certified Network Associate Voice (CCNA Voice) or equivalent and Certified ITIL Foundation. Commercial certifications; CCNP Voice, Security+ will be considered an asset. Experience Required To be suitable for this position, we are looking for you to have experience in the areas outlined below: · At least four years’ operation and configuration experience of Cisco Call Managers, Cisco Unified Border Elements and Call Mangers Express; · High level operational and configuration knowledge of Voice management appliances such as; Cisco Prime; · At least two years’ experience with design, deployment and configuration of VoIP solutions including Call Managers, management appliances and endpoints; · Experience with device management tools such as HP Network Automation, Solar Winds, or Intermapper; · Very good knowledge of protocols and standards utilized in VoIP and Unified Communications; SIP, TLS, MGCP, H.323, RTP (incl. G.711, G.729 codecs), and other similar standards; · Experience with design, deployment and configuration VoIP equipment integration with Unified Communications solutions such as Microsoft Lync or Cisco Jabber; · Experience with virtual environments (ESXi, vSphere, vCenter) · Experience with design, deployment, testing and evaluation of communications gateway Session Border Controller; Cisco CUBE; · Basic knowledge of software engineering and software maintenance procedures applied to C2 Systems; · Practical experience in the experience in all implementation phases, including: high and low level designs, technical and functional solution evaluation, implementation, and customer handover. It is highly desirable if you can display: · Experience with CISCO Call Centre Express (UCCX) · Understanding of the contemporary Telecommunication technology including TDM; · Basic knowledge of relational integrity and database design; · Familiarity with military voice and data systems; · Experience with integrating communications systems with Active Directory and PKI technologies; · Experience of preparing technical documentation and Standard Operating Procedures. · Prior experience of working in an international environment comprising both military and civilian elements; · Knowledge of NATO responsibilities and organization, including Allied Command Operations and Allied Command Transformation. Competencies Required Creating and Innovating - Produces new ideas, approaches, or insights; creates innovative products or designs; produces a range of solutions to problems; Deciding and Initiating Action - Takes responsibility for actions, projects and people; takes initiative and works under own direction; initiates and generates activity and introduces changes into work processes; makes quick, clear decisions which may include tough choices or considered risks. Working with People - Shows respect for the views and contributions of other team members; shows empathy; listens, supports and cares for others; consults others and shares information and expertise with them; builds team spirit and reconciles conflict; adapts to the team and fits in well. Planning and Organizing - Sets clearly defined objectives; plans activities and projects well in advance and takes account of possible changing circumstances; identifies and organizes resources needed to accomplish tasks; manages time effectively; monitors performance against deadlines and milestones; Leading and Supervising - Provides others with a clear direction; motivates and empowers others; recruits staff of a high caliber; provides staff with development opportunities and coaching; sets appropriate standards of behavior. Languages: A thorough knowledge of one of the two NATO languages, both written and spoken, is essential and some knowledge of the other is desirable. NOTE: Most of the work of the NCI Agency is conducted in the English language. Travel: Business travel to NATO and national (NATO and non-NATO) facilities as well as frequent travel between the NCIA offices; May be required to undertake duty travel to operational theatres inside and outside NATO boundaries. Contract NCI Agency normally offers contracts of employment of a definite duration, not exceeding three years. Contracts may be for less than three years as required to support short-term projects, meet uncertainty with respect to the business outlook, staff performance and other factors. Definite duration contracts may be extended for further periods. When extending contracts, the following is taken into consideration: Renewal is in the interest of the Agency. Staff member's desire to remain with the Agency. The financial situation provides sufficient funding for the post held. The skills, competencies and behaviours, potential and work experience of the staff, versus the requirements of the Agency's work and/or availability of funding. Staff member has served the Agency with performance to the required standard as defined by the Agency, Staff member's deployability to operational theatre. Serving civilian members of NATO will be offered a contract in accordance with the NATO Civilian Personnel Regulations. The first six months of definite duration contracts are a probationary period. During this period the staff member's work is assessed to ensure that he/she has the ability to carry out the duties of the post. At or before the end of the probationary period, the staff member will be notified in writing that the appointment is confirmed or terminated or, in exceptional cases, that the probationary period is extended. What do we offer? Excellent tax-free salary, including (where eligible) expatriation household and children's allowances and additional privileges for expatriate staff. Education allowance for children (where appropriate) and an excellent private health insurance scheme; Generous annual leave and home leave (if eligible). Retirement Pension Plan To learn more about NCI Agency and our work, please visit our website. Please note that due to the Agency’s transition into a new structure in the near future, this post may be subject to transfer to one of our other locations, as well as to a change of reporting lines. The final decision will be made at the time of a firm offer. The Agency’s recruitment team advises you that due to the large volume of applications it receives the screening process may take up to 2 months after closing date. We appreciate your patience.

https://nato.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=180439 Principal Technician (CS)-180439 Primary Location Belgium-Mons NATO Body NATO Communications and Information Agency (NCI Agency) Schedule Full-time Salary (Pay Basis) : 4,297.62Euro (EUR) Monthly Grade B.5 Description : We are the NATO's IT Agency serving 29 nations by defending its networks, and providing real life support to its operations and missions. We are working around the clock safeguarding the freedom and security of nearly 1 billion citizens. Does working for NATO to ensure that our networks and systems remain secure, appeal to you? Do you have interest in making use of your experience in scripting, relational database and alternate data storage in the field of cyber security? Are you interested in joining a motivated team working in the field of information collection, event correlation and data visualization? NATO Communications and Information Agency (NCI Agency) is looking Principal Technician (Cyber Security) to be responsible for the analysis, configuration, implementation and/or development of security tools to better detect and prevent threats. Role responsibilities Under the direction of Head, Technical Services Section, you will perform duties such as the following: Conduct the analysis, configuration, implementation and/or development of security tools to better detect and prevent; Support in the development and customization of solutions to integrate heterogeneous software components in order to improve the incident detection and prevention process; Assist in the implementation, configuration and, when needed, development of visualization solutions to improve security awareness, incident prevention and incident detection; Implement the operational deployment of security applications to facilitate the collection of security related data and to mitigate security risks; Support the development and customization of process-driven tools; Support the configuration and customization of Cyber Defence Situational Awareness tools; Conduct incident related research in relation to the Cell’s areas of responsibility; Conduct the analysis of cybersecurity incidents and incident trends in order to refine event collection strategies; Assist in the preparation of reports, recommendations and presentations to NATO security authorities and lA communities on all aspects of collection and management of audit data for incident management purposes; Provide assistance to other NATO sites as required in respect of audit policies and audit data collection; Provide general guidance and advice on the configuration and collection of security audit events and data to subordinate and NATO CIS operating authorities (NCIRC Tier 3); Support NCIRC Tier 3 and network service managers in the collection, transport and delivery of audit events and data; Conduct the assessment of security tools relating to the Enterprise Security Services Cell responsibilities; Deputize for higher grade staff; Performs other duties as may be required. Person specification Qualifications required: You will need vocational training at a higher level in a relevant discipline and 8 years of relevant experience or a combination of equivalent qualifications and experience Experience required: · Knowledge of Relational Database and Structured Query Language (SQL); · Experience in programming (any object-oriented language) and/or scripting, preferably in Python; · Knowledge of alternative methods of data storage (e.g. key/value pairs, NoSQL etc., etc.); · Understanding of Network (TCP/IP) Engineering; · Understanding of secure network design; · Knowledge of Linux command line and administration; · Proven experience in the use of Application Programming Interfaces (APIs) for data ingestion and integration; · Proven experience in System and/or Network administration. Desirable Experience: · Knowledge in Big Data concepts and associated product/technologies; · Knowledge of Microsoft Sharepoint infrastructure 2013 and above; · Demonstrated experience in Splunk; · Demonstrated experience with HPE/Arcsight products (e.g. SIEM, Logger, etc. etc.) · Demonstrated experience in log collection and log correlation; · Hold any of the following professional security qualifications: SANS GIAC certifications in the 500 or 600 series or equivalent quality level of certification and scope; · Prior experience of working in an international environment comprising both military and civilian elements; · Knowledge of NATO responsibilities and organization, including ACO and ACT. Competencies Required Applying Expertise and Technology: Applies specialist and detailed technical expertise; uses technology to achieve work objectives; develops job knowledge and expertise (theoretical and practical) through continual professional development; demonstrates an understanding of different organisational departments and functions. Following Instructions and Procedures: Appropriately follows instructions from others without unnecessarily challenging authority; follows procedures and policies; keeps to schedules; arrives punctually for work and meetings; demonstrates commitment to the organisation; complies with legal obligations and safety requirements of the role. Working with People: Shows respect for the views and contributions of other team members; shows empathy; listens, supports and cares for others; consults others and shares information and expertise with them; builds team spirit and reconciles conflict; adapts to the team and fits in well. Analysing: Analyses numerical data and all other sources of information, to break them into component parts, patterns and relationships; probes for further information or greater understanding of a problem; makes rational judgements from the available information and analysis; demonstrates an understanding of how one issue may be a part of a much larger system. Adapting and Responding to Change: Adapts to changing circumstances; tolerates ambiguity; accepts new ideas and change initiatives; adapts interpersonal style to suit different people or situations; shows an interest in new experiences. Language skills: A thorough knowledge of one of the two NATO languages, both written and spoken, is essential and some knowledge of the other is desirable. NOTE: Most of the work of the NCI Agency is conducted in the English language. Travel: Business travel to NATO and national (NATO and non-NATO) facilities in addition to occasional travel to The Hague / Brussels offices may be required. May be required to undertake duty travel, operational deployments and/or temporary assignments to operational theatres both within and outside NATO boundaries. Contract NCI Agency normally offers contracts of employment of a definite duration, not exceeding three years. Contracts may be for less than three years as required to support short-term projects, meet uncertainty with respect to the business outlook, staff performance and other factors. Definite duration contracts may be extended for further periods. When extending contracts, the following is taken into consideration: Renewal is in the interest of the Agency. Staff member's desire to remain with the Agency. The financial situation provides sufficient funding for the post held. The skills, competencies and behaviours, potential and work experience of the staff, versus the requirements of the Agency's work and/or availability of funding. Staff member has served the Agency with performance to the required standard as defined by the Agency, Staff member's deployability to operational theatre. Serving civilian members of NATO will be offered a contract in accordance with the NATO Civilian Personnel Regulations. The first six months of definite duration contracts are a probationary period. During this period the staff member's work is assessed to ensure that he/she has the ability to carry out the duties of the post. At or before the end of the probationary period, the staff member will be notified in writing that the appointment is confirmed or terminated or, in exceptional cases, that the probationary period is extended. What do we offer? Excellent tax-free salary, including (where eligible) expatriation household and children's allowances and additional privileges for expatriate staff. Education allowance for children (where appropriate) and an excellent private health insurance scheme. Generous annual leave and home leave (if eligible). Retirement Pension Plan. To learn more about NCI Agency and our work, please visit our website. Please note: Due to the NCI Agency’s transition into a new structure in the near future, this post may be subject to transfer to one of our other locations, as well as to a change of reporting lines. The final decision will be made at the time of a firm offer. The Agency’s recruitment team advises you that due to the large volume of applications it receives the screening process may take up to 2 months after closing date. We appreciate your patience.

https://nato.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=180797 Network and Communications Technician-180797 Primary Location Belgium-Brussels NATO Body NATO International Staff (NATO IS) Schedule Full-time Salary (Pay Basis) : 3,797.29Euro (EUR) Monthly Grade B.4/B.5 Description : In 2018, NATO continues to respond to the most complex security environment in a generation. In order to help NATO protect its nations and citizens, BICES plays a key role by enabling multinational sharing and exchange of Intelligence between and among participating nations and other organizations. To support its mission, the BGX is looking for an experienced Network and Communications Technician to contribute to the day-to-day Incident & Problem Management processes but also support to the design, documentation, testing and implementation of assigned projects. You will be joining a small team in one of the most unique and fast-paced political-military environments in the world! This is an opportunity to be proactive, take the initiative, and make a difference! 1. SUMMARY The incumbent’s primary role as a Network and Communications Technician is that of providing 1st, 2nd and when possible contributing to 3rd level support for complex technical resolutions in thearea of all networking and associated components, including but not limited to those associated with all cryptographic materials. He/She also provides support to the design, documentation, testing and implementation of assigned projects, to include all stages of Service Transition processes. He/She will also play a key role during the investigating of possible security vulnerabilities, by performing in-depth analyses, and providing reports to the Information Assurance/Cyber Defence section with recommendations of possible actions to eliminate, remove, and/or mitigate network security risks. Primarily he/she will contribute to the day-to-day Incident & Problem Management processes by performing recovery, troubleshooting, and maintenance and activities associated with Incident and Problem Management methods. He/she will also provide training and knowledge sharing to all Service Desk and additional stakeholders, through the organizing, developing and leading internal/external training workshops as directed by Service Delivery Manager. He/she maybe required to represent Battlefield Information, Collection, & Exploitation System (BICES) in technical coordination meetings with NATO and national technical experts, to ensure services; configuration and interoperability are properly taken into consideration. 2. QUALIFICATIONS AND EXPERIENCE Essential The management and operation of IT infrastructure (typically hardware, software and communications) and resources required to plan, develop, deliver and support properly engineered IT services and products to meet the needs of the BICES user community; At least six years of professional experience as Network Technician of IP networks, communication and cryptographic materials; Ability to understand, assess and solve technical issues in a troubleshooting environment and under time pressure constraints; Detailed knowledge of Local Area Network (LAN)/Wide Area Network (WAN) communications, router/switched based networks and routing protocols, with specific expertise on Thales Crypto Equipment Internet Protocol (TCP/IP), MPLS and Cisco products/technologies; Extensive hands-on experience with Internet Protocol (IP) Cryptographic devices (e.g. TCE IP family); Detailed knowledge and four years experiences of Firewalls, Voice and Video guards, sniffer/snort capabilities, Certificate Servers and Public Key Infrastructure (PKI) environments; Knowledge and four years of experiences with Cisco Voice/Video over IP technologies, including trucking of voice and video end user devices using SIP protocol; Experience in configuring/connecting/cabling Data Circuit Terminating Equipment/Data Terminal Equipment; Ability to effectively prepare and maintain documentation, of a technical nature (e.g. configuration guides, diagrams, training preparations, request for changes); Knowledge with at least four years’ experience in the implementation and managing of Fourth Version of Internet Protocol (IPv4) and 6 schemas; Knowledge with at least four years’ experience with managing, installing and maintaining electronic keymat. Desirable Infrastructure-Configuration management: The systematic management of information relating to the documentation, software, hardware and firmware assets of an organization. This will involve identification and appropriate specification of all configuration items (CIs); This required information will directly relate to keeping processing and reporting of all network related Cis, specifically under the terms of change control. The overall application of status accounting and auditing, often in line with acknowledged external criteria such as ISO 9000, throughout all stages of the CIs’ life history Recent experience in Military Operations, with Coalition Operations experience highly desired; Certification on IT industry/service provider standards, (e.g. Information Technology Infrastructure Library (ITIL); Knowledge of NATO and national information technology security polices and experience in the installation, configuration, and maintenance of network based systems in accordance with NATO and/or national Security regulations. Standard Automatic Data Processing Knowledge: Word Processing: Working Knowledge Spreadsheet: Working Knowledge Graphics Presentation: Working Knowledge Database: Working Knowledge eMail Clients/Web Browsers: Working Knowledge Web Content Management: Working Knowledge 3. EDUCATION Essential: Higher Secondary education and completion of advanced vocational training leading to a professional qualification, or professional accreditation with six years’ post related experience. Training: CISCO Certified Network Associate (CCNA). CISCO Certified Network Professional (CCNP). Formal Training in Call Managers (e.g. CUCMs) Formal Training in the use and maintenance of cryptographic materials. (e.g. TCE family)Formal Training on Handling Crypto Keys 4. LANGUAGE PROFICIENCY Must be fluent orally and in writing in one of the official languages of the Organisation; a working knowledge of the other is desirable. (Note: most of the work, both oral and written, in this post, and in BGX as a whole, is conducted in English). Note: The work, both oral and written, for this post and within the organization as a whole is conducted mainly in English. 5. PERSONAL ATTRIBUTES Personal qualities of tact, judgement and adaptability. A sense of diplomacy and propriety in order to work harmoniously with colleagues, both military and civilian, from nations and from NATO, and more particularly from nations and from NATO. 6. PRINCIPAL DUTIES Directly oversees the installation, integration, programming, operations and maintenance of the BBN node with regards to networking, IP management, overseeing all Crypto equipment, Modems, Packet Transfer Component (PTC) routers, switches and IP related equipment components, including Security Boundary devices. i.e. Firewalls, Sniffers, Snorting. Directly oversees the installation, integration, and programming, of tracking all secure voice and video related devices as it pertains to, Voice over Internet Protocols (VoIPs) and Video Telephone Conferences (VTCs) devices and services. Directly oversees all aspects of lines and connections with installation, maintenance, upgrades, and providing technical advice during additional actions required to improve overall performance. Directly supports Configuration Management process, providing data to be tracked and included into the CMDB, and participate in any/all auditing, accounting and verification processes. Directly involved in the development of change and release plans, to include testing, rollout and rollback plans. Supports during the periodic testing of Disaster Recovery/Business Continuity Plans, and reporting findings with recommendations on improvements for further developments. Ensures that disaster and backup recovery capabilities are implemented into every aspect of systems and services and tests solutions as directed by the Service Delivery Manager. Executes established and proper preventive maintenance plans for all networks, cryptographic, and communication components. Ensures all technical and service oriented documentation pertaining to assigned systems, interconnections, networking topologies, and supporting cable plant etc. are prepared, properly stored and kept up-to-date. Prepares Request for Changes on behalf of customer support, as it pertains to Incidents and Requests for Change management processes. Prepares, review and tests any/all Standard Operating Procedures (SOPs) for Networking and Cryptographic troubleshooting, ensuring accuracy and standardization of implemented procédures. Collects and validates systems and services performance metrics, optimizing performance. Assists Service Delivery Manager in the creation and execution of Service Improvement Plans (SIPs). Collects, analyses and forwards proposals for required service and technical underpinning support contracts. Supports in the analysis of incident/problem patterns and developments spare parts kit and recover action plans, which minimize downtime of services. Stays abreast of technological developments relevant to the area of work. Maintains additional BICES Points of Presence (POPs) e.g. Alternate BICES Operations Centre (Alt BOC site), 2nd server and Application Test Lab enclaves) to the same standards as outlined above. Deputise for the Service Delivery Manager as required The incumbent may be required to perform a similar range of duties elsewhere within the organization at the same grade without any change to the contract. The work is normally performed in a typical Secure Facility environment. Slightly undesirable conditions apply. The risk of injury is categorized as: Light Risk of Injury. 7. RESPONSIBILITIES OF THE POST Ensures that all required steps and actions are taken to resolve incidents and customer requests following the established models, outlined by the Service Delivery Manager. These actions are in concert with additional support tiers including: Service Desk, Systems Section, Information Assurance and on a case-by-case basis including the appropriate Engineering section, with an overall aim of providing timely 1st, 2nd and when possible 3rd level support for networking and communication services, and their inherent associated technical assets (e.g. routers, switches, crypto Manager, etc.). Will also maintain, update and modify network management and monitoring services, and support Networking and Communication Technicians in planning both Incident and Problem Management functions based on scheduled and systematic analysis reviews. Will be responsible for providing advice for upgrades, changes and modification of network services through Capacity Management studies, such as: bandwidth utilizations, limitations of operational devices, as they reach limitation thresholds and lifecycle effectiveness and hold a supporting role in all Configuration Management aspects. And through the Application Test Lab (ATL) Manager, be responsible for the overall maintenance for the ATL, with an aim of reflecting the current operational environments. 8. SUPERVISORY/GUIDANCE DUTIES N/A 9. WORK ENVIRONMENT AND TRAVEL REQUIREMENTS The incumbent may be required to undertake operational deployments and/or Temporary Duty (TDY) assignments both within and without NATO's boundaries. The Service Desk operation consists of a combination of Service Desk members: Operators, Server/Application Specialists and Network Specialists. In a combined effort, these members provide support to services and systems on a 24/7 basis, thus are subject to on-call and overtime duties after normal working hours. These duties are established by the Head Intelligence Service Operation (ISO) at any time and will follow NATO Civilian Personnel Regulations (CPRs). Limited travel required to include short term deployments. 10. CONTRACT: The successful applicant will be offered a 3-year definite duration contract, which may be renewed for a further period. If the successful applicant is seconded from the national administration of one of NATO’s member States, a 3-year definite duration contract will be offered, which may be renewed for a further period subject also to the agreement of the national authority concerned. Serving staff will be offered a contract in accordance with the NATO Civilian Personnel Regulations. NOTE: Irrespective of previous qualifications and experience, candidates for twin-graded posts will be appointed at the lower grade. Advancement to the higher grade is not automatic, and will not normally take place during the first three years of service in the post. Under specific circumstances, serving staff members may be appointed directly to the higher grade, and a period of three years might be reduced by up to twenty four months for external candidates. These circumstances are described in the IS directive on twin-graded posts. 11. RECRUITMENT PROCESS: Please note that we can only accept applications from nationals of NATO member countries. Applications must be submitted using e-recruitment system, as applicable: For NATO civilian staff members only: please apply via the internal recruitment portal (for more information, please contact your local Civilian HR Manager); For all other applications: www.nato.int/recruitment Please note that at the time of the interviews, candidates will be asked to provide evidence of their education and professional experience as relevant for this vacancy. Appointment will be subject to receipt of a security clearance (provided by the national Authorities of the selected candidate) and approval of the candidate’s medical file by the NATO Medical Adviser. More information about the recruitment process and conditions of employment, can be found at our website (http://www.nato.int/cps/en/natolive/recruit-hq-e.htm) 12. ADDITIONAL INFORMATION: NATO as employer values diverse backgrounds and perspectives and is committed to recruiting and retaining a diverse and talented workforce. NATO welcomes applications of nationals from all Member States and strongly encourages women to apply. Building Integrity is a key element of NATO’s core tasks. As an employer, NATO values commitment to the principles of integrity, transparency and accountability in accordance with international norms and practices established for the defence and related security sector. Selected candidates are expected to be role models of integrity, and to promote good governance through ongoing efforts in their work. Due to the broad interest in NATO and the large number of potential candidates, telephone or e-mail enquiries cannot be dealt with. Applicants who are not successful in this competition may be offered an appointment to another post of a similar nature, albeit at the same or a lower grade, provided they meet the necessary requirements. The nature of this position may require the staff member at times to be called upon to travel for work and/or to work outside normal office hours. The organization offers several work-life policies including Teleworking and Flexible Working arrangements (Flexitime) subject to business requirements. Please note that the International Staff at NATO Headquarters in Brussels, Belgium is a non-smoking environment.

https://nato.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=180714 Database Engineer-180714 Primary Location Belgium-Mons NATO Body NATO Communications and Information Agency (NCI Agency) Schedule Full-time Salary (Pay Basis) : 5,365.51Euro (EUR) Monthly Grade A.2 Description : 3000 people are working 24/7 to protect nearly 1 billion citizens. We serve 29 nations by defending its networks, and providing real life support to NATO operations and missions. We connect the Alliance. We are leading IT professionals. We are the NCI Agency. If you have extensive experience on database management; if you can prove extensive experience (including level 3 support) with overall operations and maintenance of the various database services used at Data Centres; and if you would like to work as a part of multinational team in a challenging environment, we want to hear from you! The NATO Communications and Information Agency (NCI Agency) is looking for a Database Engineer to monitor the performance of assigned systems and the definition and implementation of adequate measures ensuring an optimal performance and high availability of the DB services. Role responsibilities: This is a position within the NATO Communications and Information Agency (NCI Agency), an organization of the North Atlantic Treaty Organization (NATO). The NCI Agency serves the Alliance through unbiased application of scientific and technical support, and C4ISR (Command, Control, Communications, Computer, Intelligence, Surveillance and Reconnaissance) acquisition expertise and through life service support. This post is assigned to the Core Enterprise Services (CES) Service Line, whose mission is to provide through the Director of Infrastructure Services, the Director of Demand Management and under the guidance of the Director of Service Strategy, full life-cycle services and products to sponsors through successful completion of contracted projects. The CES Service Line’s area of work includes but not limited to areas of Information Technology Infrastructure (ITI) and Enterprise Information Services (EIS), e.g. Operating Systems, Storage/Availability, Systems Management, Directory, Messaging, Web, Document Management, Workflow, and Collaboration Tools. In addition to the technology that addresses these services, the SL is also responsible for the design of their integration with Network and Functional Service components of the overall NATO Automated Information Systems (AIS) and the acquisition of end user devices (e.g. workstations, laptops, tablets, mobile telephones, etc.). Under the direction of the Branch Head but largely on your own initiative, you will perform duties such as the following: Level 3 support to the overall operations and maintenance of the various database (DB) services used at Data Centres in NATO; Monitoring the performance of assigned systems and the definition and implementation of adequate measures ensuring an optimal performance and high availability of the DB services; Defining DB backup strategies and ensuring a valid and maintained recovery plan is in place; Providing Level 3 expertise support to the various Service Lines and CSUs regarding DB technology; Working closely with the other service lines and CSUs when resolving incidents and problems as well as during required application and infrastructure updates; Defining and implementing an upgrade strategy to keep the DB environment current; Selecting and implementing appropriate DB infrastructure configurations in support of business/technology architectures; Identifying improvement opportunities not only for the assigned systems but also for the underlying infrastructure; Working closely with Agency Coherence sections to ensure the appropriate security measures are implemented and systems are developed adhering to business continuity standards; Contributing to and influencing projects where Database Management is a stakeholder. Deputize the Service Area Owner when needed for the PLT006- Database Services. Person Specification Qualifications Required You must hold a Master of Science (MSc) degree at a nationally recognized/certified University in Computer Science or Information Engineering or related fields and 2 years post-related experience; or a Bachelor of Science (BSc) degree at a nationally recognized/certified University in Computer Science or Information Engineering or related fields and 4 years post related experience. Exceptionally , the lack of a university/college degree may be compensated by the demonstration of a candidate's particular abilities or experience that is/are of interest to NCI Agency; that is, at least 10 years extensive and progressive expertise in the duties related to the function of the post. Postgraduate degree in Computer Science or Information Engineering or related fields will be considered an asset. Experience Required You will need to demonstrate at least 2 years of recent relevant experience, including: Extensive experience on database management; Expert knowledge in the two DBMS technologies currently in use (Oracle and Microsoft SQL server, both at various versions); Good understanding of middle tier solutions (Oracle forms, WebLogic, Microsoft SharePoint Portal); Strong problem solving and analytical capabilities allowing to analyse database related problems including the ability to think beyond the database space; Current and in-depth knowledge and practical working experience of Microsoft Windows server operating systems (latest versions) in a LAN-based client-server environment using Active Directory Services; Current and in-depth knowledge and practical working experience of Unix/Linux operating systems; A good understanding of more advanced architectures like server clustering and virtual infrastructures; A sound knowledge of the issues and techniques of information processing and web services and storage facilities, including practical analytical experience of IT servers and system architecture implementations; A good awareness of access security and knowledge on security policies implementation with good understanding and knowledge of systems usability; Excellent written and verbal communication skills. It is considered desirable if you can demonstrate: Practical experience as Database Administrator in an international environment; Practical experience in deploying/using/optimising mainstream Service Management Tools (e.g. SCOM and Oracle Enterprise manager); Experience with Oracle EBS and Hyperion technology; Sound experience in the installation, tuning and monitoring of clustered Operating Systems (like Solaris, Windows…) and network shared file systems. Prior experience of working in an international environment comprising both military and civilian elements; Knowledge of NATO responsibilities and organization, including ACO and ACT. Competencies Required Working with People - Shows respect for the views and contributions of other team members; shows empathy; listens, supports and cares for others; consults others and shares information and expertise with them; builds team spirit and reconciles conflict; adapts to the team and fits in well. Relating and Networking - Easily establishes good relationships with customers and staff; relates well to people at all levels; builds wide and effective networks of contacts; uses humour appropriately to bring warmth to relationships with others. Applying Expertise and Technology - Applies specialist and detailed technical expertise; uses technology to achieve work objectives; develops job knowledge and expertise (theoretical and practical) through continual professional development; demonstrates an understanding of different organisational departments and functions. Planning and Organising - Sets clearly defined objectives; plans activities and projects well in advance and takes account of possible changing circumstances; identifies and organises resources needed to accomplish tasks; manages time effectively; monitors performance against deadlines and milestones. Delivering Results and Meeting Customer Expectations - Focuses on customer needs and satisfaction; sets high standards for quality and quantity; monitors and maintains quality and productivity; works in a systematic, methodical and orderly way; consistently achieves project goals. Language Skills: A thorough knowledge of one of the two NATO languages, both written and spoken, is essential and some knowledge of the other is desirable. NOTE: Most of the work of the NCI Agency is conducted in the English language. Travel: Business travel to NATO and national (NATO and non-NATO) facilities as well as travel between NCI Agency locations. May be required to undertake duty travel to operational theatres inside and outside NATO boundaries. Contract NCI Agency normally offers contracts of employment of a definite duration, not exceeding three years. Contracts may be for less than three years as required to support short-term projects, meet uncertainty with respect to the business outlook, staff performance and other factors. Definite duration contracts may be extended for further periods. When extending contracts, the following is taken into consideration: Renewal is in the interest of the Agency. Staff member's desire to remain with the Agency. The financial situation provides sufficient funding for the post held. The skills, competencies and behaviours, potential and work experience of the staff, versus the requirements of the Agency's work and/or availability of funding. Staff member has served the Agency with performance to the required standard as defined by the Agency, Staff member's deployability to operational theatre. Serving civilian members of NATO will be offered a contract in accordance with the NATO Civilian Personnel Regulations. The first six months of definite duration contracts are a probationary period. During this period the staff member's work is assessed to ensure that he/she has the ability to carry out the duties of the post. At or before the end of the probationary period, the staff member will be notified in writing that the appointment is confirmed or terminated or, in exceptional cases, that the probationary period is extended. What do we offer? Excellent tax-free salary, including (where eligible) expatriation household and children's allowances and additional privileges for expatriate staff. Education allowance for children (where appropriate) and an excellent private health insurance scheme; Generous annual leave and home leave (if eligible). Retirement Pension Plan To learn more about NCI Agency and our work, please visit our website. Please note that due to the Agency’s transition into a new structure in the near future, this post may be subject to transfer to one of our other locations, as well as to a change of reporting lines. The final decision will be made at the time of a firm offer. The Agency’s recruitment team advises you that due to the large volume of applications it receives the screening process may take up to 2 months after closing date. We appreciate your patience.