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#1 afotakel


    Cyber Defence

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Posted 13 December 2017 - 07:43 PM


IS Administrator-170678
Primary Location  Poland-Bydgoszcz
NATO Body  NATO Communications and Information Agency (NCI Agency)
Schedule  Full-time
Salary (Pay Basis)  : 8,462.64Polish Zloty (PLN) Monthly
Grade B.5


Do you have experience in day-to-day system administration Functional Services, Database systems (Microsoft SQL Servers and Oracle DBs) supporting the Customer HQs, to include managing the DB Server’s Operating System?


Then please read more about the role below, and apply!  



Role Responsibilities:



The NCI Agency ensures the cost effective provision of secure and to end information exchange and processing services for NATO Consultation, Command and Control.
NCI Agency Sectors resource and plan, install, operate, protect, maintain and support CIS capabilities with the Remote Squadrons installing, operating, protecting, maintaining and supporting CIS capabilities within parameters defined by the parent Sector.
Service Operations Branch is responsible for the installation, operation and maintenance of all assigned CIS services in accordance with the SLAs and for the provision of limited support to corporate Customers as directed. It is responsible for all IS systems administration and for the hardware and software support.
Functional Services Section is responsible for installing and maintaining mission specific functional software applications, databases and information exchange systems. And the IS Administrator is responsible for the day to day system administration of assigned Functional Services and databases.




Under the direction of Head (Functional Services), the post-holder will perform duties such as the following:
  • Responsible for day to day System Administration (SA) of all assigned Functional Services, Database systems (Microsoft SQL Servers and Oracle DBs) supporting the Customer HQs, to include managing the DB Server’s Operating System;
  • Responsible for the System Administration of other Information Exchange and Collaboration Systems (Microsoft Office SharePoint Portals) assigned;
  • Applies Functional Services and Databases’ patches and makes necessary hardware and software changes to maintained servers;
  • Responds to Customer Support Centre requests for assistance and takes appropriate actions to troubleshoot, to include giving guidance and assisting personnel on remotely accessed Functional Services;
  • Assists Head (Functional Services) in coordination with supported HQs Functional Service Managers to ensure supported functions services are providing desired services in a timely, reliable and responsive manner;
  • Establishes, supervises and executes proper preventive maintenance plans;
  • Ensures all Configuration Control data is reported to IS Services section in a timely manner;
  • Provides assistance and technical advice to other staff of the NCI Agency CSU Bydgoszcz for all aspects of systems and services supported by the cell;
  • Maintains a close liaison with other technicians and engineers in the NCI Agency CSU Bydgoszcz;
  • Stays abreast of technological developments relevant to the area of work;
  • Deputizes for higher grade staff;
  • Performs other duties as may be required. 

Person specification 

Qualifications required:


Vocational training at a higher technical level in a relevant discipline.


Experience required:

  • At least 4 years general experience in System Administration of Microsoft Windows Servers;
  • Active Directory and Microsoft SQL Databases and Oracle Databases;
  • In-depth experience in administration and troubleshooting of the Microsoft Office SharePoint Servers’ farms;
  • Broad and sound technical knowledge of IT systems;
  • Practical experience in diagnosing deficiencies in networks and associated equipment;
  • Working knowledge (configuration and customisation) of the Microsoft Office suite, e-mail clients, Web browsers and Web content management.
The following will be considered as an advantage:
  • ITIL certifications;
  • Microsoft certifications (preferably MCDBA or MCSA);
  • University degree in a field related to the function of the post;
  • Experience of the ITIL Service Management framework;
  • Experience in Oracle Database servers;
  • Project Management experience;
  • System Analysis methodologies;
  • Experience in DB design and management;
  • Experience in UNIX system administration;
  • Experience in supporting systems and applications in virtualized environments;
  • Member of a recognized professional body or institution;
  • Prior experience of working in an international environment comprising both military and civilian elements;
  • Knowledge of NATO responsibilities and organization, including ACO and ACT.


Competencies required:
We are looking for a person who demonstrates the following behavioural competencies:


Drive for Result: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
Problem Solving: Uses rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn't stop at the first answers.
Interpersonal Savvy: Relates well to all kinds of people – up, down and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact;  can diffuse even high-tension situations comfortably,
Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintain effective relationships with customers and gains their trust and respect,
Planning: Accurately scopes out length and difficulty of tasks and projects; sets objectives and goals; breaks down work into the process steps; develops schedules and task/people assignments; anticipates and adjusts for problems and roadblocks; measures performance against goals; evaluates results,
Decision Quality: Makes good decisions (without considering how much time it takes) based upon a mixture of analysis, wisdom, experience and judgment; most of his/her solutions and suggestions turn out to be correct and accurate when judged over time; sought out by others for advice and solutions.
  • Business travel to NATO and national (NATO and non-NATO) facilities;
  • May be required to undertake duty travel to operational theatres inside and outside NATO boundaries
Language skills

Most of the work of the NCI Agency is conducted in the English language, and therefore a thorough knowledge of English, both written and spoken, is essential and some knowledge of French is desirable.
NCI Agency normally offers contracts of employment of a definite duration, not exceeding three years. Contracts may be for less than three years as required to support short-term projects, meet uncertainty with respect to the business outlook, staff performance and other factors.
Definite duration contracts may be extended for further periods. When extending contracts, the following is taken into consideration:
  • Renewal is in the interest of the Agency.
  • Staff member's desire to remain with the Agency.
  • The financial situation provides sufficient funding for the post held.
  • The skills, competencies and behaviours, potential and work experience of the staff, versus the requirements of the Agency's work and/or availability of funding.
  • Staff member has served the Agency with performance to the required standard as defined by the Agency,
  • Staff member's deployability to operational theatre.
Serving civilian members of NATO will be offered a contract in accordance with the NATO Civilian Personnel Regulations.
The first six months of definite duration contracts are a probationary period. During this period the staff member's work is assessed to ensure that he/she has the ability to carry out the duties of the post. At or before the end of the probationary period, the staff member will be notified in writing that the appointment is confirmed or terminated or, in exceptional cases, that the probationary period is extended.


Also tagged with one or more of these keywords: NCIA

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