Job Description - System Engineer (180204)
Primary Location Netherlands-The Hague
NATO Body NATO Communications and Information Agency (NCI Agency)
Salary (Pay Basis) : 6,992.41Euro (EUR) Monthly
The NCI Agency is currently seeking a System Engineer to work within our AirC2 Programme Office and Services, in our Software Engineering Section – In-Service Support based in The Hague.
The Engineering Branch (ENB) manages, controls, guides and orchestrates all technical aspects of all AirC2-related projects throughout their lifecycle. Provides estimation of the required effort for each project/task staff, plan, allocate and manage engineering resources according to agreed priorities. Executes overall design responsibility to ensure and harmonize the integrity, technical coherence and interoperability across all AirC2-related projects throughout product lifecycles (requirements, design, implementation, test support and site support).
The Software Engineering Section – In-Service Support (SES-ISS) manages, controls, guides and orchestrates all software engineering aspects (requirements, architecture/design, implementation, software-level testing) and software engineering resources allocated to the in-service support of all AirC2-related projects.
Under the direction of the Head Software Engineering Section, you will perform duties such as the following:
Analyse and identify hardware and software obsolescence in co-ordination with key stakeholders, assesses their relevance and potential impact on AMDC2 maintained systems and internal support systems;
Liaise with acquisition, legal and financial stakeholders in support of Agency licence policies;
Analyse commercial and support arrangements, including licence management and support contracts for proposed changes;
Review customer commitments and industry support arrangements on a regular basis to ensure effective COTS support;
Liaise with vendors and budget authorities to ensure timely and cost-effective acquisition and support of COTS software and hardware;
Monitor and support contractual transfer of usage rights and support arrangement in handover activities;
Participate in formal inventory and baseline management processes, focussing specifically on off-the shelf components and obsolescence;
Support obsolescence management activities from the perspective of analysing commercial and license impact;
Co-ordinate, harmonize and produce the yearly CIS budget forecasts based on technology strategies for internal support systems and with input from the subject matter experts;
Control the CIS budget execution by acting as Fund Manager in accordance with defined rules and procedures;
Maintain a high level of expertise in the areas above and stays abreast of related best practices;
Deputize for higher grade staff, if required;
Performs other duties as may be required.
We are looking for a candidate with a Master of Science (MSc) degree in a technical subject with substantial Information Technology (IT) or in a related discipline and 5 years post-related experience;
Or a Bachelor of Science (BSc) degree in a technical subject with substantial Information Technology (IT) or in a related discipline with 7 years post related experience;
Or exceptionally, the lack of a degree may be compensated by a lower academic qualification combined with the demonstration of particular abilities or experience of relevance to this post, or with a military experience in the Air C2 specific communications;
In addition to at least 5 years of relevant experience, you will have:
Knowledge of commercial negotiation and vendor management in a technical area;
Knowledge of software license management processes and best practice;
Recent experience in managing licenses in a complex software intensive system requiring off the shelf software components, hardware, infrastructure;
Knowledge of formal change management, inventory management and processes;
Recent experience in system engineering of large-scale distributed software-intensive transaction processing or management support systems (like management information-, decision support systems, etc);
General up-to-date knowledge of computer system architectures, client/server, LAN/WAN and Network concepts;
Experience in the architectural design of large-scale distributed software-intensive transaction processing or management support systems (like management information-, decision support systems).
The ideal candidate will possess some or all of the following:
Experience in cost modelling and cost/benefit analysis;
Knowledge of system life cycle management;
Knowledge of budget and fund management related methods;
The ability and experience to brief international audiences;
Military domain knowledge in relation to Command and Control of Air Operations;
Prior experience of working with military and civilian elements preferably in an international environment;
Knowledge of NATO responsibilities and organization, including Allied Command Operations and Allied Command Transformation.
We are looking for a person who demonstrates the following behavioural competencies:
Working with People - Shows respect for the views and contributions of other team members; shows empathy; listens, supports and cares for others; consults others and shares information and expertise with them; builds team spirit and reconciles conflict; adapts to the team and fits in well.
Adhering to Principles and Values - Upholds ethics and values; demonstrates integrity; promotes and defends equal opportunities, builds diverse teams; encourages organisational and individual responsibility towards the community and the environment.
Presenting and Communicating Information - Speaks fluently; expresses opinions, information and key points of an argument clearly; makes presentations and undertakes public speaking with skill and confidence; responds quickly to the needs of an audience and to their reactions and feedback; projects credibility.
Writing and Reporting - Writes convincingly; writes clearly, succinctly and correctly; avoids the unnecessary use of jargon or complicated language; writes in a well-structured and logical way; structures information to meet the needs and understanding of the intended audience.
Applying Expertise and Technology - Applies specialist and detailed technical expertise; uses technology to achieve work objectives; develops job knowledge and expertise (theoretical and practical) through continual professional development; demonstrates an understanding of different organisational departments and functions.
Following Instructions and Procedures - Appropriately follows instructions from others without unnecessarily challenging authority; follows procedures and policies; keeps to schedules; arrives punctually for work and meetings; demonstrates commitment to the organisation; complies with legal obligations and safety requirements of the role.
Coping with Pressures and Setbacks - Maintains a positive outlook at work; works productively in a pressurised environment; keeps emotions under control during difficult situations; handles criticism well and learns from it; balances the demands of a work life and a personal life.
Achieving Personal Work Goals and Objectives - Accepts and tackles demanding goals with enthusiasm; works hard and puts in longer hours when it is necessary; seeks progression to roles of increased responsibility and influence; identifies own development needs and makes use of developmental or training opportunities.
Business travel to NATO and national (NATO and non-NATO) facilities as well as frequent travel between the NCI Agency offices;
May be required to undertake duty travel to operational theatres inside and outside NATO boundaries.
A thorough knowledge of one of the two NATO languages, both written and spoken, is essential and some knowledge of the other is desirable.
NOTE: Most of the work of the NCI Agency is conducted in the English language.
You will be responsible for:
Maintaining a close relationship with personnel at supported sites;
Representing the Agency in an appropriate manner when working on site.
You may supervise, administer and give professional guidance to staff.
Normal office environment.
NCI Agency normally offers contracts of employment of a definite duration, not exceeding three years. Contracts may be for less than three years as required to support short-term projects, meet uncertainty with respect to the business outlook, staff performance and other factors.
Definite duration contracts may be extended for further periods. When extending contracts, the following is taken into consideration:
Renewal is in the interest of the Agency.
Staff member's desire to remain with the Agency.
The financial situation provides sufficient funding for the post held.
The skills, competencies and behaviours, potential and work experience of the staff, versus the requirements of the Agency's work and/or availability of funding.
Staff member has served the Agency with performance to the required standard as defined by the Agency,
Staff member's deployability to operational theatre.
Serving civilian members of NATO will be offered a contract in accordance with the NATO Civilian Personnel Regulations.
The first six months of definite duration contracts are a probationary period. During this period the staff member's work is assessed to ensure that he/she has the ability to carry out the duties of the post. At or before the end of the probationary period, the staff member will be notified in writing that the appointment is confirmed or terminated or, in exceptional cases, that the probationary period is extended.
What do we offer?
Excellent tax-free salary, including (where eligible) expatriation household and children's allowances and additional privileges for expatriate staff.
Education allowance for children (where appropriate) and an excellent private health insurance scheme;
Generous annual leave and home leave (if eligible).
Retirement Pension Plan.
To learn more about NCI Agency and our work, please visit our website.
Please note: Due to the Agency’s transition into a new structure in the near future, this post may be subject to transfer to one of our other locations, as well as to a change of reporting lines. The final decision will be made at the time of a firm offer.
The Agency’s recruitment team advises you that due to the large volume of applications it receives the screening process may take up to 2 months.
We appreciate your patience.