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#1 afotakel


    Cyber Defence

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Posted 21 June 2019 - 01:19 PM


Engineer (Systems)-190534
Primary Location  Belgium-Mons
NATO Body  NATO Communications and Information Agency (NCI Agency)
Schedule  Full-time
Salary (Pay Basis)  : 5,467.45Euro (EUR) Monthly
Grade A.2



3000 people are working 24/7 to protect 1 billion citizens. We serve 29 nations by defending its networks, and providing real life support to NATO operations and missions. We connect the Alliance. We are leading IT professionals. We are the NCI Agency.




We are looking for a talented Engineer (Systems) who will be responsible for design, deploying and troubleshooting of enterprise directory synchronization service; including associated interfaces, databases and security capabilities. Providing expert advice throughout all phases of new projects from estimating to execution.




If you think that you have the relevant skills and experience, as well as the relevant academic background that match the requirements of the position, and if you would like to work as a part of multinational team in a challenging environment, we would like to hear from you.




This is a position within the NATO Communications and Information Agency (NCIA), an organization of the North Atlantic Treaty Organization (NATO).




The NCIA has been established with a view to meeting to the best advantage the collective requirements of some or all NATO nations in the fields of capability delivery and service provision related to Consultation, Command & Control as well as Communications, Information and Cyber Defence functions, thereby also facilitating the integration of Intelligence, Surveillance, Reconnaissance, Target Acquisition functions and their associated information exchange.




The Core Enterprise Services (CES) Chief is accountable for planning and executing the full lifecycle management activities (design, transition and operations) for the identified area of responsibility. CES provides generic, domain independent, technical functionality that enables and facilitates the operation and use of Information Technology resources. CES services (including: subject matter expertise; software engineering; acquisition; operations and maintenance; and, disposal) are provided in the following technical areas: communication and collaboration, web and information services, infrastructure storage and processing, infrastructure networking, composition and mediation, and managed desktop and end user device services. Services are provided throughout the lifecycle to both internal and external customers.




The Communication and Collaboration Services (CCS) Branch provides functionality to support the exchange of messages, independent of the message format and content, by utilising a range of interoperable capabilities, based on commercial standards that are secure and fulfil NATO and Coalition operational requirements.




Role Responsibilities




Under the direction of Service Delivery Manager, the incumbent will perform duties such as the following:


  • Responsible for design, deploying and troubleshooting of enterprise directory synchronization service; including associated interfaces, databases and security capabilities. Providing expert advice throughout all phases of new projects from estimating to execution;

  • Day-to-day administration and monitoring of NATO’s centralized directory synchronization infrastructure;

  • Installation, configuration and de-commissioning of Microsoft Indentity Manager and related interfaces;

  • 2nd/3rd level support; troubleshooting, evaluating and responding to incidents and service request.s Supporting system administrators NATO-wide, with ability to set priorities without requiring direction;

  • Design of solutions including; server/system scalability, availability, disaster recovery, monitoring, and security;

  • Evaluation existing systems to determine effectiveness and suggest changes to meet business and agreed Key Performance Indicators;

  • Troubleshoot and solve complex identity challenges in multi-forest environments;

  • Analysis of risks and proactively report problems and suggest solutions;

  • Maintenance and up-to-date knowledge of supporting documentation such as Standard Operating Procedures/Instructions and Reference Manuals;

  • Creation and improvement of departmental policies and procedures;

  • Attend change and problem management meetings as required;

  • Deputize for higher grade staff, if required;

  • Performs other duties as may be required.




Person Specification




Qualifications Required




A Master of Science (MSc) degree at a nationally recognised/certified University in a related discipline such as Computer Sciences, with 2 years post-related experience;


Or a Bachelor of Science (BSc) degree at a nationally recognised/certified University in a related subject such as Computer Sciences, with 4 years post-related experience;


Or exceptionally, the lack of a university/college degree may be compensated by the demonstration of a candidate’s particular abilities or experience that is/are of interest to NCI Agency; that is, at least 10 years extensive and progressive expertise in the duties related to the function of the post;




Experience Required




In addition to the minimum relevant experience required, you will need to prove:


  • Demonstrated experience in Microsoft Identity Manager (MIM), with particular emphasis on the Synchronisation engine in a large multi-forest environment;

  • At least 2 years’ experience of working in an Enterprise environment installing and maintaining Directory Synchronisation Services;

  • Programming experience in Microsoft PowerShell & VBscript;

  • Demonstrated experience of Microsoft Exchange Server 2010/2013/2016 and Microsoft SQL Server management;

  • At least 2 years’ experience in maintaining Microsoft Active Directory in large multi-forest environments;

  • Good written and verbal communication skills, with ability to effectively communicate and display service performance and improvement plans;

  • Ability to handle and prioritize multiple assignments;

  • Ability to interact with internal and external personnel at all organizational levels.




The following will be considered as an advantage:


  • Awareness of latest industry technology trends and applications;

  • Working knowledge of ITIL processes and procedures;

  • Sound knowledge of Project Management industry standards (Prince2, PMP);

  • Prior experience of working in an international environment comprising both military and civilian elements;

  • Knowledge of NATO responsibilities and organization, including ACO and ACT.




Competencies Required




Deciding and Initiating Action - Takes responsibility for actions, projects and people; takes initiative and works under own direction; initiates and generates activity and introduces changes into work processes; makes quick, clear decisions which may include tough choices or considered risks.




Working with People - Shows respect for the views and contributions of other team members; shows empathy; listens, supports and cares for others; consults others and shares information and expertise with them; builds team spirit and reconciles conflict; adapts to the team and fits in well.




Presenting and Communicating Information - Speaks fluently; expresses opinions, information and key points of an argument clearly; makes presentations and undertakes public speaking with skill and confidence; responds quickly to the needs of an audience and to their reactions and feedback; projects credibility.




Delivering Results and Meeting Customer Expectations - Focuses on customer needs and satisfaction; sets high standards for quality and quantity; monitors and maintains quality and productivity; works in a systematic, methodical and orderly way; consistently achieves project goals.




Applying Expertise and Technology - Applies specialist and detailed technical expertise; uses technology to achieve work objectives; develops job knowledge and expertise (theoretical and practical) through continual professional development; demonstrates an understanding of different organisational departments and functions.




Language Skills




Most of the work of the NCI Agency is conducted in the English language, and therefore a thorough knowledge of English, both written and spoken, is essential and some knowledge of French is desirable.








Business travel to NATO and national (NATO and non-NATO) facilities as well as frequent travel between the NCI Agency offices.


May be required to undertake duty travel to operational theatres inside and outside NATO boundaries.








NCI Agency normally offers contracts of employment of a definite duration, not exceeding three years. Contracts may be for less than three years as required to support short-term projects, meet uncertainty with respect to the business outlook, staff performance and other factors.



Definite duration contracts may be extended for further periods. When extending contracts, the following is taken into consideration:


  • Renewal is in the interest of the Agency;

  • Staff member's desire to remain with the Agency;

  • The financial situation provides sufficient funding for the post held;

  • The skills, competencies and behaviors, potential and work experience of the staff, versus the requirements of the Agency's work and/or availability of funding;

  • Staff member has served the Agency with performance to the required standard as defined by the Agency;

  • Staff member's deployability to operational theatre.




Serving civilian members of NATO will be offered a contract in accordance with the NATO Civilian Personnel Regulations.




The first six months of definite duration contracts are a probationary period. During this period the staff member's work is assessed to ensure that he/she has the ability to carry out the duties of the post. At or before the end of the probationary period, the staff member will be notified in writing that the appointment is confirmed or terminated or, in exceptional cases, that the probationary period is extended.




What do we offer?


  • Excellent tax-free salary, including (where eligible) expatriation household and children's allowances and additional privileges for expatriate staff.

  • Education allowance for children (where appropriate) and an excellent private health insurance scheme.

  • Generous annual leave and home leave (if eligible).

  • Retirement Pension Plan.




To learn more about NCI Agency and our work, please visit our website.




Please note that due to the Agency’s transition into a new structure in the near future, this post may be subject to transfer to one of our other locations, as well as to a change of reporting lines. The final decision will be made at the time of a firm offer.




The Agency’s recruitment team advises you that due to the large volume of applications it receives the screening process may take up to 2 months after closing date. We appreciate your patience.


Also tagged with one or more of these keywords: NCIA

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