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Premier Field Engineer - Developer Microsoft Eλλάς


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Κατηγορία εργασίας: Services & Consulting
Τοποθεσία: Greece, Athens
Κωδικός θέσης 786647 75110
Προϊόν: (Not Product Specific)
Τμήμα: Services & Support


Premier Field Engineer - Developer

Role Purpose
Among the key responsibilities is to provide Onsite Support Services and Incident Prevention Services to Microsoft Premier Customers in Greece and the greater EMEA region. The Premier Field Engineer builds successful relationships with the customer through the delivery of a high-quality technical engagement in a specific technology area.

Responsibilities
-Delivers proactive onsite support and knowledge transfer to the customers
-Drives on preventing incidents during the customer visits
-Achieves high levels of customer satisfaction
-Collaborates with Microsoft teams to deliver a high quality service
-Works with Microsoft support engineers using knowledge of the customer’s environment to accelerate problem resolution
-Manages customer expectations and delivers a service in line with contractual obligations
-Develops and delivers new services to exceed customer expectations
-Delivers technical workshops, presentations and documents

Requirements
-University degree in Computer Science, an MBA would be an asset
-5-7 years of relevant experience in a Multinational or Consulting company
-Solid technical knowledge of Microsoft Development Technologies such as:
• .NET Framework (2.0 - 4.0, languages: C# and/or VB.NET)
• Desktop technologies (WinForms, WPF)
• Web technologies (ASP.NET Web Forms, MVC, WCF Web Services, Silverlight)
• ADO.NET, Entity Framework
• Visual Studio 2010
• Team Foundation Server 2008 and/or 2010
• Other - XML, LINQ.
-At least two of the following disciplines are required: Sharepoint, SQL, IIS, OS Internals
-Strong interpersonal & troubleshooting skills, customer oriented
-Analytical and strategic problem-solving capabilities
-Excellent presentation and communication skills
-Fluency in both Greek and English Language

 

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