Implementation / Support Engineers at the Intracom Telecom based in Peania

[afotakel]

Implementation / Support EngineersRef.-No.: WEB/IMC

               Job Role:

               The subject of the position is to install, configure, customize, integrate and support Contact Center solutions. The candidate shall work as member of teams that are deploying Contact Center solutions in Telecom operators and in customers of the Enterprise sector in Greece and abroad.

               Candidate Profile

               Required Skills:University degree in Engineering or Computer Science

                              Work experience in the area will be considered as an asset

                              Fluent in English language; oral and written

                              Experience in use and basic administration of databases (MS SQL Server or Oracle)

                              Experience in installation, using and basic administration of Windows platforms

                              Experience in Microsoft Windows networking

               Desired Skills:

                              Basic knowledge of operations of Contact Centers

                              Basic knowledge of computer-telephony-integration (CTI) technologies

                              Knowledge of commercial Contact Center solutions (Genesys or IPCC)

                              Basic knowledge of PABX technologies

                              Fulfilled military obligations (for male candidates).

                              Use of network analysis tools (e.g. Wireshark)

                              Personal characteristics

                              Good communication skills

                              Work effectively under pressure

               E-mail your CV with the subject jobApllication Ref.-No.: WEB/IMC