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  1. https://nato.taleo.net/careersection/1/jobdetail.ftl System Administrator (191019) Primary Location Netherlands-The Hague NATO Body NATO Communications and Information Agency (NCI Agency) Schedule Full-time Application Deadline 05-Jan-2020 Salary (Pay Basis) 4,538.44Euro (EUR) Monthly Grade B.5 Clearance Level NS Description NATO offers you more than a job. It gives you a mission: building peace and security for one billion people in Europe and North America. The NATO Communications & Information Agency is leading NATO’s Digital Endeavour. We are NATO’s technology and cyber leaders, helping NATO Nations to communicate and work together in smarter ways. Our work is challenging and meaningful, and you will develop and apply your expertise as part of a dynamic international team of civilian and military professionals. Come and be part of the most successful alliance in history. NATO Communications and Information Agency (NCI Agency) is looking for a System administrator. The Command and Control (C2) Service Line is accountable for planning and executing all lifecycle management activities (design, transition and operations) for Joint/Maritime/Land C2 services (including: subject matter expertise; research and development; software engineering; acquisition; operations and maintenance; and, disposal) in the following C3 Community of Interest (COI) technical service areas: Land; Maritime; Joint; Special Operations; Environmental including Meteorological and Oceanographic (METOC); Civil Military Co-operation (CIMIC); Chemical, Biological, Radiation and Nuclear (CBRN); Operational planning ; Tasking and order services; Situational awareness ; Special C2 services NATO Nuclear Planning System (NNPS), NATO Nuclear Command, Control and Reporting System (NNCCRS), Shared Early Warning (SEW); The Service Line also retains accountability for the acquisition of AirC2IS Increment 1. The C2 Enabling Services Branch is responsible for the full lifecycle support of the Joint COI systems and also for C2 interoperability and standardisation. This includes responsibility for current operational systems including Joint Tactical Chat (JChat); Joint Operations Centre Watch Tool (JOCWatch); Joint Targeting System (JTS)/NATO Joint Targeting System and Joint Time Sensitive Targeting Tool (FAST); and, Network Interoperable Real-time Information Services (NIRIS); as well as the acquisition of future Joint C2 systems including the Combine Joined Operations Functional Services Project (CJOPS) FS. The branch is also responsible for interoperability between C2 systems, including work on tactical data link (TDL) systems. Role Responsibilities Under the direction of an allocated project manager, team leader or system manager, you will perform duties such as the following: Support all phases of IT Service Lifecycle system administration as well as contributing to IT research, software development and acquisition projects with providing technical expertise; Implement, document, and test software using relevant software engineering technologies and methods using the available tools to support the full software lifecycle; Support analysis, implementation and maintenance of authorized software changes, related applications software and the integration/tailoring of vendor supplied components, following established procedures for quality, configuration control, testing, documentation and security; Assist in service transition of systems and services to the operational environment; Support required Cloud system engineering work, including technical duties associated with Cloud deployments, Cloud infrastructure design, planning, management, maintenance and support; Provide expeditious technical support services to the NATO Functional Area Services, including emergency troubleshooting and on-site assistance (at NATO and national sites), to ensure key information systems remain operational; Be responsible for maintenance and upgrading of documentation related to supported systems; Interact with peers on other projects within and between NCI Agency Service Lines, and provide guidance and subject matter expertise Assist in preparation of, and occasionally deliver, briefings and presentations; Assist in preparation of scientific reports; Deputize for higher grade staff, if required; Perform other duties as may be required. Qualifications Required: Vocational training at higher level in a relevant discipline, leading to a professional qualification or equivalent combination of qualifications and experience. A higher educational qualification but less practical experience or a less formal educational background combined with particularly relevant practical experience may also be acceptable; A minimum 8 years of relevant experience in some (but not necessarily all) of the following areas. Experience required: Installation, implementation, large scale deployment, administration, testing and maintenance of software for modern information systems in a networked and distributed environment; Knowledge of operating systems that are currently used for modern information systems, particularly Linux and Windows; Solid experience in and TCP/IP networking techniques, associated standards and protocols; Experience in the deployment and maintenance of Database Servers; Experience in the deployment of endpoint Antivirus and security systems (Host-based firewalls, Data Lost Prevention, etc.) and associated management consoles; Experience in MS Active Directory on-premises deployments and integration or integrations with Cloud systems such as MS Azure; Knowledge and experience in Cloud computing and infrastructure: Scripting, Storage, Virtual machines, Networking, etc; Knowledge in DevOps and associated technologies, processes and tools toolbox; Experience in Business continuity, disaster recovery and backup solutions; Knowledge and experience in the implementation and testing of military security requirements, including security policies; Technical knowledge of and experience in military Command and Control Information Systems or similar civilian systems; Knowledge of Server Virtualization technologies, Virtual Desktop Infrastructure (VDI) and Containers; Writing technical documentation and user guides such as technical notes, training material, reports, and reference documents. It would be considered highly desirable if you are able to display any experience or knowledge of: Knowledge of Command and Control concepts, processes and tools; Knowledge of Security cross-domain information exchange methodologies, tools and techniques; Experience of deployment and maintenance of software products targeted at large end-user customer base; Technical certifications within Linux, Microsoft, Cisco, Cloud technologies; Technical certifications within Microsoft MCITP, MCSA, MCTP or similar; Experience with Server Clustering and Data Center resilience; Experience of systems support and maintenance in the NATO environment; Prior experience of working in an international environment comprising both military and civilian elements; Knowledge of NATO responsibilities and organization, including ACO and ACT) Competencies Required: Working with People - Shows respect for the views and contributions of other team members; shows empathy; listens, supports and cares for others; consults others and shares information and expertise with them; builds team spirit and reconciles conflict; adapts to the team and fits in well. Applying Expertise and Technology - Applies specialist and detailed technical expertise; uses technology to achieve work objectives; develops job knowledge and expertise (theoretical and practical) through continual professional development; demonstrates an understanding of different organisational departments and functions. Writing and Reporting - Writes convincingly; writes clearly, succinctly and correctly; avoids the unnecessary use of jargon or complicated language; writes in a well-structured and logical way; structures information to meet the needs and understanding of the intended audience; Planning and Organising - Sets clearly defined objectives; plans activities and projects well in advance and takes account of possible changing circumstances; identifies and organises resources needed to accomplish tasks; manages time effectively; monitors performance against deadlines and milestones. Travel: Business travel to NATO and national (NATO and non-NATO) facilities as well as frequent travel between the NCIA offices; you may be required to undertake duty travel to operational theatres inside and outside NATO boundaries. Language skills: A thorough knowledge of one of the two NATO languages, both written and spoken, is essential and some knowledge of the other is desirable. NOTE: Most of the work of the NCI Agency is conducted in the English language. Contract NCI Agency normally offers contracts of employment of a definite duration, not exceeding three years. Contracts may be for less than three years as required to support short-term projects, meet uncertainty with respect to the business outlook, staff performance and other factors. Definite duration contracts may be extended for further periods. When extending contracts, the following is taken into consideration: Renewal is in the interest of the Agency; Staff member's desire to remain with the Agency; The financial situation provides sufficient funding for the post held; The skills, competencies and behaviours, potential and work experience of the staff, versus the requirements of the Agency's work and/or availability of funding; Staff member has served the Agency with performance to the required standard as defined by the Agency; Staff member's deployability to operational theatre; Serving civilian members of NATO will be offered a contract in accordance with the NATO Civilian Personnel Regulations. The first six months of definite duration contracts are a probationary period. During this period the staff member's work is assessed to ensure that he/she has the ability to carry out the duties of the post. At or before the end of the probationary period, the staff member will be notified in writing that the appointment is confirmed or terminated or, in exceptional cases, that the probationary period is extended. Please note: Due to the Agency’s transition into a new structure in the near future, this post may be subject to transfer to one of our other locations, as well as to a change of reporting lines. The final decision will be made at the time of a firm offer. The Agency’s recruitment team advises you that due to the large volume of applications it receives the screening process may take up to 2 months. We appreciate your patience
  2. https://www.virusbulletin.com/about-vb/job-vacancy/ Virus Bulletin is a small company with a largely remote team based all over Europe that is placed at the heart of the IT security industry. Through its product testing, annual conference and ad hoc activities, Virus Bulletin works with security vendors, researchers and practitioners. As Security Evangelist, you will be the public face of the company. This broad role involves putting together a wide and varied conference programme, writing reports, talking to (prospective) customers, and attending trade shows and conferences. You will also be actively involved in determining the strategy of the company. Though a commercial company, Virus Bulletin cares strongly about ethics and values, making an actual contribution to the industry. As Security Evangelist, you are the person to maintain this ethical profile for the company. We are looking for someone who is passionate about security and has some affinity for the security industry who has some technical understanding of how threats and security products work who can write shorter or longer articles and reports who can work with and lead a remote team who doesn’t mind speaking to people or standing on a conference stage who is flexible and can keep to deadlines. We are not necessarily looking for someone with specific technical skills (though there is the possibility for this role to involve some technical work, this depends on the candidate) who is a native English speaker (all articles Virus Bulletin publishes are edited) who has a specific degree (or a degree at all) who fits a very specific profile: there is some flexibility in the exact job description to match the candidate’s strengths who is based in a very specific location: the job can be done remotely, or from our office in the UK. Preferably, the candidate will be based in Europe though. To apply for this position email recruitment@virusbulletin.com with your CV. Please also contact us if you have any questions about this role.
  3. https://nato.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=190937 Technician (Information Assurance)-190937 Primary Location Belgium-Mons NATO Body NATO CIS Group Schedule Full-time Salary (Pay Basis) : 3,869.44Euro (EUR) Monthly Grade B.4 Description : NCISG HQ is looking for a Technician to provide information assurance technical support to NATO deployable communication and information systems. If you enjoy working in an international environment and can cope with the challenges of frequent exercise support and deployments, this post is for you. GENERAL BACKGROUND: The NATO CIS Group conducts CIS operational planning and provides deployed/deployable CIS services and support in support of NATO military operations and exercises. The NATO CIS Group is located at the Supreme Headquarters Allied Powers Europe (SHAPE) the Headquarters of Allied Command Operations (ACO), one of the two major military commands of the North Atlantic Treaty Organisation (NATO). POST DESCRIPTION: Location: Casteau/Mons, 60 Km south of Brussels (Belgium) Division: J2/6 POST CONTEXT/POST SUMMARY The J2/6 Division is the technical coordination authority for Deployable Communication Information Systems and is responsible for the operational integration, coordination, direction and provision of required technical services for the NATO Communications Information Systems Group and NATO Signal Battalions. The Information Assurance (IA) and Cyber Defense Branch is responsible for all aspects of NATO Communications Information Systems Group organizational security and Deployable Communications Information Systems Information Assurance, to include the planning, coordination and operational integration of Defensive Cyberspace Operations and Cyberspace Intelligence. The Information Assurance and Security Services Section is responsible for Deployable Communication Information Systems Information Assurance and security engineering, and the enforcement of the NATO security policy throughout NATO Communications Information Systems Group. The incumbent is responsible for technical support to all IA activities of NCISG. PRINCIPAL DUTIES The incumbent's duties are: Principal technician supporting NATO CIS Group operational Information Assurance. Assess the performance of IA security controls and ensure Systems and networks comply with security policy, procedures, and technical requirements. Analyze patterns of security non-compliance and take and/or coordinate appropriate actions to minimize security risks. Implement response actions in reaction to security incidents. Supports the implementation of computer and network security projects at all sites within the NATO CIS Group AOR. Supports the provision and delivery of Information assurance and Security awareness training and presentations to the NATO CIS Group. Supports CIS Risk Management process by identifying risks, making assessments, and formulating recommendations to reduce the risks within computer security and IA functions. Supports computer security and IA by implementing procedures and techniques, analysing current practices, installing and operating monitoring tools and Security Audit platforms to evaluate overall Group CIS security with minimal supervision. Provides IA assistance to NATO operations and exercises, which includes support to exercise coordination and planning, pre-deployment configuration checks, and exercise participation. Assists in the daily management of the NATO CIS Group Security Accreditations role coordinating directly with CISP and coordinates with the NSBs to validate accreditation packages prior to L2SAA review. Provides technical support for DCM Security Design and Management. Provides technical support in the areas of: CIS Security measures, Disaster Recovery & Backup, Business Continuity, Risk Management, technical documentation and evaluation of new technologies. Provides support in solving technical issues and the validation of IA requirements. Assists in the coordination of PKI requirements in support of federated NATO operations and exercises. SPECIAL REQUIREMENTS AND ADDITIONAL DUTIES Mandatory Deployment Post. The incumbent may be required to undertake deployments in support of military operations and exercises, and/or TDY assignments, both within and outside NATO boundaries. Such operational deployment may exceed 30 days duration up to 183 days in any period of 547 days, and may be on short notice. For NATO International Civilian Staff, acceptance of an employment contract linked to this post constitutes agreement to deploy in excess of 30 days if required. The incumbent must maintain current knowledge of IA; participate in Security Working Group meetings and service delivery monitoring; contribute to the development of IA policies, procedures and strategy development. The work is normally performed in a Normal NATO office working environment. Normal Working Conditions apply. The risk of injury is categorised as: No Risk. ESSENTIAL QUALIFICATIONS A. Professional/Experience Minimum 1 year experience in network security audit, analysis, and architecture. Minimum 1 year experience in risk-based security assessments and audits. Minimum 1 year experience in computer security tools and vulnerability assessment tools and methodologies. Minimum 2 years of experience in working with the principles and processes of computer and communications security, networking, and the vulnerabilities of modern operating systems and applications. Knowledge of TCP/IP stacks protocols and ports. Minimum 2 years of experience providing information assurance support. B. Education/Training Higher Secondary education and intermediate vocational training which might lead to a formal qualification with 2 years experience, or Secondary education and completed advanced vocational training leading to a professional qualification or professional accreditation with 4 years post related experience. C. Language English - SLP 3232 (Listening, Speaking, Reading and Writing) NOTE: The work both oral and written in this post and in this Headquarters as a whole is conducted mainly in English. DESIRABLE QUALIFICATIONS A. Professional Experience Experience in information systems engineering and maintenance, Experience in computer security, concepts, policies and architectures. Experience in INFOSEC policies and procedures. Professional certifications in IA (GSEC, Security+, CRISK, CISA or similar certifications). Knowledge of security configuration of Microsoft Windows Server 2008/2012 and Windows 10, or newer versions. Knowledge of vulnerabilities management and mitigations. Experience with CIS Certifications and/or Accreditations. Experience with emanations security. ITIL foundation certification ATTRIBUTES/COMPETENCIES A. Personal Attributes The incumbent will need to display a high degree of professionalism and technical expertise in performance of his/her duties. The rapidly changing NATO environment and increasingly constrained resource situation creates a requirement to solve numerous complex problems and challenges, which shall require the incumbent to draw upon a comprehensive ability to reason, analyse, act with persuasion and diplomacy, arrive at an adequate conclusion to ensure the adequate execution of tasking authority over NATO CIS Group in support of all NATO operations. Many of the arising problems will require the ability to exercise excellent judgements to propose solutions based on resources available. The incumbent’s solution of these problems, and his resulting actions, will impact the delivery of DCIS capability to meet SACEUR’s operational tasking. The incumbent must have a strong aptitude for analysis and problem solving. The incumbent works without supervision in accordance with policies and directives, and must possess excellent inter-personal and communication skills, as well as tact, in order to effectively interact with NATO CIS Group Divisions and Deployed HQ's to support the operational tasks. B. Managerial Responsibilities – N/A C. Professional Contacts Regular professional contacts with others inside and/or outside immediate organisation on functional matters. Solicits/gives information and provides advice/guidance. D. Contribution To Objectives Work involves the provision of information or analysis of part of a task assisting others to take action within the organisation. This post reports to : OCG CXOA 0010 - Section Head (IA and Security Services) - A-3. E. Supervisory Responsibilities There are no reporting responsibilities. REMARKS: Duration of contract: Serving staff members will be offered a contract according to the NATO Civilian Personnel Regulations (NCPR). Newly recruited staff will be offered a definite duration contract of three years normally followed by an indefinite duration contract. HOW TO APPLY FOR A NATO CIVILIAN POST AT SHAPE: Applications are to be submitted using NATO Talent Acquisition Platform (NTAP) (https://nato.taleo.net/careersection/2/jobsearch.ftl?lang-en). Applications submitted by other means (e.g. mail, e-mail, fax, etc) are not accepted. NTAP allows adding attachments. A copy of the qualification/certificate covering the highest level of education required by the job description must be provided as an attachment. Essential information must be included in the application form. Particular attention should be given to Education and Experience section of the application form. Each question should be answered completely. Expressions such as “please see attached CV, please see annex / enclosed document” or invitations to follow links to personal webpages are not acceptable and will be disregarded. All answers should be in English (preferably) or in French. Shortlisted candidates will be requested to provide original documentary evidence and a set of copies supporting statements in their applications. Tests and interviews with shortlisted candidates are expected to take place at SHAPE, Mons, Belgium on the 17 and 18 February 2020. Current and past civilians working for NATO or any Coordinated Organization, shall indicate their last grade and step held (next to job title), and specify the name of employing NATO body or Coordinated Organization. Remarks: A) Only nationals from the 29 NATO member states can apply for vacancies at SHAPE. Applications are automatically acknowledged within one working day after submission. In the absence of an acknowledgement please make sure the submission process is completed, or, re-submit the application. C) Qualified redundant staff of the same grade interested in this post should inform this office, via their HR/Personnel Office by not later than vacancy’s closing date. D) Candidates’ individual telephone, e-mail or telefax enquiries cannot be dealt with. All candidates will receive an answer indicating the outcome of their application.
  4. https://nato.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=190978 Primary Location Germany-Wesel NATO Body Joint Force Command Brunssum NLD Schedule Full-time Salary (Pay Basis) : 5,954.40Euro (EUR) Monthly Grade A.2 Description : NOTIFICATION OF A VACANCY AT 1st NATO SIGNAL BATTALION DUTY LOCATION: WESEL, Germany JOB TITLE: Engineer (Information Systems / Functional Area Systems) NATO International Civilian Grade: A-2 POST NUMBER: ODN GXDX 0030 DUE DATE for receipt of applications: 5 January 2020 Post Context 1st NATO Signal Battalion provides Communication and Information System (CIS) services to deployed NATO headquarters. Command Group provides the administrative support for Command and Control of the NSB HQ. The Deployable Communications and Information Systems Engineering Section plans and coordinates with other NATO Signal Battalion Headquarter sections all activities related to Deployable Communications Information Systems engagement. Incumbent serves as the primary CIS Engineer for Information Systems and Functional Area Services (FAS) (FAS = applications). Duties: Advises the NSB Commander for all Deployable Core IS and Community of Interest (CoI) / FAS issues within the NSB’s area of responsibility. Applies configuration management to all applicable hardware, software and network components in the Core IS and CoI / FAS disciplines. Coordinates engineering analysis design and implementation of NSB-assigned systems to include servers, workstations and LAN devices in the IS discipline. Analyses assigned NSB systems and application software and hardware requirements, programming and implementation of technical solutions to meet Core IS customer’s requirements during planning and execution of operations and exercise events. Coordinates CoI F AS implementation, under the overall coordination authority of the NCISG HQ. Responsible for directing and overseeing performance, configuration and security aspects in support of the assigned Core IS and CoI / FAS. Provides guidance and technical support in NSB Area of Responsibility (AOR) in the planning and implementation of system configuration changes, and enhancement suggestions for the assigned Core IS and CoI / FAS. Attends exercise planning conferences to collect functional services requirements for the NSB and, under authority of the Section Head and in coordination with NCISG HQ J2/6 representatives, define and plan the adequate Core IS and CoI / FAS support. Develops required actions to sustain the integrity, interoperability and the availability of the Core IS and CoI/FAS within the NSB AOR, under authority of the Section head and under overall coordination authority of the NCISG HQ. Leads troubleshooting efforts on assigned Core IS and CoI / FAS systems as required. Under authority of the Section head, and in full coordination with NCISG HQ J2/6, initiates Core IS and CoI / FAS authorised software changes, following established procedures for quality, configuration control, testing, documentation and security for assigned Core IS and CoI / FAS systems. Deploys and supports Core IS and CoI / FAS operations within the assigned AOR. Initiates the setup of Core IS and CoI / FAS pre-deployment/exercise hardware and software to ensure proper configuration and operation of assigned Core IS and CoI / FAS. Directs and oversees the training of Level 1 and Level 2 Core IS and CoI / FAS support staff in coordination with NSB Training Office. Coordinates as required with the NCISG HQ J2/6 any technical issue regarding provision of Core IS and CoI / FAS Support within the assigned AOR. Coordinates Core IS and CoI / FAS requirements among the NSB subordinate units (Maintenance & Support Company and Deployable Command Modules). Travel requirement / contract: The Engineer (IS / FAS) may be required to undertake deployments in support of military operations and exercises, and/or TDY (duty travel) assignments, both within and without NATO boundaries. Such operational deployment may be up to a total 6 months (uninterrupted or in shorter periods) in any period of 18 months and may be on short notice. Acceptance of an employment contract linked to this post constitutes agreement to deploy. The work is normally performed in a typical Office environment. Normal Working Conditions apply. The risk of injury is categorised as: No risk / risk might increase when deployed. The successful candidate has the following qualifications Professional Education University Degree and minimum of 2 years related professional experience. OR Higher Secondary Education and completed Advanced Vocational education/training and minimum of 4 years related professional experience. Very Good Command of English language (oral and written). Professional Experience / Knowledge in All Services Lifecycle aspects of IS and FAS (=applications) to achieve effective system development and deployment. Proven ability to convert evolving military operational requirements into both: IS and application requirements. Knowledge of System Analysis principles to direct and guide IS and application development. Broad and sound technical knowledge and experience in distributed IS as they are applied to the modern military management Information and Command and Control Systems. Broad and sound technical knowledge and experience in applications as they are applied to the modern military management Information and Command and Control Systems. Detailed knowledge of architectural design as applied to computer systems. Sound technical knowledge on wide area networks and local area networks. Practical experience in Management and Operation of communications systems supporting deployed HQ. Knowledge of deployed IS and applications Desirable qualifications are: Post Graduate diploma in a CIS Systems Engineering related subject. Chartered Engineer. Prince 2 certification. ITIL certification. Personal Attributes The successful candidate has: Very good communication skills professional judgement excellent interpersonal skills The successful candidate is: a team player who is also able to work independently integer and discrete deployable The successful selected candidate needs to complete a NATO medical examination and obtain a NATO security clearance before an employment offer will be released. The medical examination will take place with our medical consultant and is required to determine if the recommended candidate is fit to perform the duties of the position and is deployable to NATO’s regional areas of operation. Newly recruited staff members will be offered a definite duration contract of 3 years, including a 6 months probationary period. Unless organisational reasons prevent and assuming satisfactory performance, after the 3 year contract has expired staff members will normally be offered an indefinite duration contract. DUE DATE for receipt of applications: 5 January 2020 Serving NATO Civilian Staff applying are requested to inform their Civilian Personnel Office. Applicants are required to apply electronically through NTAP: https://nato.taleo.net/careersection/1/jobsearch.ftl?lang-en Results of the initial screening for this post may be expected by the end of January 2020. Test and interview are planned end of February 2020 and will take place in Wesel, Germany.
  5. https://nato.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=190984 Senior Technician (Air Command and Control System - JFAC Spt)-190984 Primary Location Italy-Poggio Renatico NATO Body NATO Communications and Information Agency (NCI Agency) Schedule Full-time Salary (Pay Basis) : 3,605.34Euro (EUR) Monthly Grade B.4 Description : NATO offers you more than a job. It gives you a mission: bringing together an alliance of 29 diverse nations to build peace and security to more than one billion citizens. At the NCI Agency we are NATO's technology and cyber leaders. We help NATO Nations communicate and work together in smarter ways. Our Vision: A fully digital NATO enterprise that ensures consultation and collective defence. Our Mission: Lead NATO's digital endeavour. The Directorate of Service Operation (DSO) is accountable to plan, install, operate and maintain CIS services throughout the allocated Area of Responsibility (AOR), in static NATO Headquarters, Alliance Operations and Missions and Exercises, and supported Organisations. Service Operations are delivered and managed in close coordination with the Directorates of Applications Services, Infrastructure Services, AirC2 Services and BMD Services. The NCI Agency is looking for a talented Senior Technician (Air Command and Control System – JFAC Spt) to join CIS Support Unit (CSU) Poggio Renatico. If you possess relevant vocational training combined with experience within the area of Systems Administration of complex computer systems and knowledge of AirC2 systems, we would like to meet you! Role responsibilities: Under the direction of the identified Line Manager, you will perform duties such as the following: Install, operate and maintain assigned AMDC2 Systems and software, Databases and other Applications and ICT Platforms (IS), and stay abreast of latest developments in these areas; Support applications and data integrity of assigned ICT Platforms (IS), support IT Service Continuity Management (ITSCM), Business Continuity and Disaster Recovery Plans; Maintain liaison with other CSU internal units, Service Lines and other technical organisations; Document design and configuration of assigned applications and ICT Platforms (IS), and required operating procedures; Implement procedures, tools and techniques for monitoring and managing performance of applications and ICT Platforms (IS), and provide reports as required; Monitor and report on capacity of assigned applications and ICT Platforms (IS); Assist with, and implement, assigned project work packages; Directly support the DACCC Mission through participation in a DACCC Duty Support, which may operate on a 24/7 basis, if required; Directly support AIRCOM Mission through participation in a JFAC Duty Support, which may operate on a 24/7 basis, and in different locations inside and outside NATO boundaries; Deputize for higher-grade staff, if required; Perform other duties as may be required. Person specificationQualifications required: We are looking for a candidate with a Vocational training at a higher level in a relevant discipline, or equivalent, or Diploma of secondary education, and a minimum of 5 years post-related experience. Experience required: In addition to educational requirement, you will also have: Experience within the area of Systems Administration of complex computer systems; Knowledge of AirC2 systems; Ability to take initiative and a flexible approach allowing you to respond reliably and competently to changing requirements in a demanding environment; Excellent command of spoken and written English, with a proven ability to communicate effectively both orally and in writing; Excellent inter-personal skills and the ability to be responsive and sensitive to both external and internal customers and staff. Desirable Experience: The ideal candidate will have all or some of the following: Knowledge of ACCS. Prior experience of working in an international environment comprising both military and civilian elements. Knowledge of NATO responsibilities and organization, including ACO and ACT. Competencies required: We are looking for a person who demonstrates the following behavioural competencies: Working with People - Shows respect for the views and contributions of other team members; shows empathy; listens, supports and cares for others; consults others and shares information and expertise with them; builds team spirit and reconciles conflict; adapts to the team and fits in well; Presenting and Communicating Information - Speaks fluently; expresses opinions, information and key points of an argument clearly; makes presentations and undertakes public speaking with skill and confidence; responds quickly to the needs of an audience and to their reactions and feedback; projects credibility; Writing and Reporting - Writes convincingly; writes clearly, succinctly and correctly; avoids the unnecessary use of jargon or complicated language; writes in a well-structured and logical way; structures information to meet the needs and understanding of the intended audience; Planning and Organising - Sets clearly defined objectives; plans activities and projects well in advance and takes account of possible changing circumstances; identifies and organises resources needed to accomplish tasks; manages time effectively; monitors performance against deadlines and milestones; Achieving Personal Work Goals and Objectives - Accepts and tackles demanding goals with enthusiasm; works hard and puts in longer hours when it is necessary; seeks progression to roles of increased responsibility and influence; identifies own development needs and makes use of developmental or training opportunities. Travel: Business travel to NATO and national (NATO and non-NATO) facilities as well as frequent travel between the NCIA offices; May be required to undertake duty travel to operational theatres inside and outside NATO boundaries. Language skills: A thorough knowledge of one of the two NATO languages, both written and spoken, is essential and some knowledge of the other is desirable. NOTE: Most of the work of the NCI Agency is conducted in the English language. Contract NCI Agency normally offers contracts of employment of a definite duration, not exceeding three years. Contracts may be for less than three years as required to support short-term projects, meet uncertainty with respect to the business outlook, staff performance and other factors. Definite duration contracts may be extended for further periods. When extending contracts, the following is taken into consideration: Renewal is in the interest of the Agency. Staff member's desire to remain with the Agency. The financial situation provides sufficient funding for the post held. The skills, competencies and behaviours, potential and work experience of the staff, versus the requirements of the Agency's work and/or availability of funding. Staff member has served the Agency with performance to the required standard as defined by the Agency, Staff member's deployability to operational theatre. Serving civilian members of NATO will be offered a contract in accordance with the NATO Civilian Personnel Regulations. The first six months of definite duration contracts are a probationary period. During this period the staff member's work is assessed to ensure that he/she has the ability to carry out the duties of the post. At or before the end of the probationary period, the staff member will be notified in writing that the appointment is confirmed or terminated or, in exceptional cases, that the probationary period is extended. What do we offer? Excellent tax-free salary, including (where eligible) expatriation household and children's allowances and additional privileges for expatriate staff. Education allowance for children (where appropriate) and an excellent private health insurance scheme; Generous annual leave and home leave (if eligible). Retirement Pension Plan. To learn more about NCI Agency and our work, please visit our website. Please note: Due to the Agency’s transition into a new structure in the near future, this post may be subject to transfer to one of our other locations, as well as to a change of reporting lines. The final decision will be made at the time of a firm offer. The Agency’s recruitment team advises you that due to the large volume of applications it receives the screening process may take up to 2 months after closing date. We appreciate your patience.
  6. https://nato.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=190965 Engineer (Systems/System Administration)-190965 Primary Location Netherlands-The Hague NATO Body NATO Communications and Information Agency (NCI Agency) Schedule Full-time Salary (Pay Basis) : 5,781.30Euro (EUR) Monthly Grade A.2 Description : This is a position within the NATO Communications and Information Agency (NCI Agency), an organization of the North Atlantic Treaty Organization (NATO). The NCI Agency is made up of teams of dedicated people from 29 different nations who are technology experts in their chosen fields. Our collective role is to help protect the lives of 1 billion people and contribute to maintaining world peace. The NCI Agency is looking for a talented Engineer (Systems/System Administration) Directorate Air and Missile Defence Command and Control (AMDC2), as part of the NCI Agency, ensures the harmonised planning, implementation, deployment, evolution and support of the Air Command and Control System (ACCS) and other AirC2 assigned programmes, in a way that satisfies the operational requirements and minimizes the military risk, taking into account the NATO political, economic and schedule requirements and using the most suitable industrial and technological solutions. Directorate AMDC2 is the procurement and implementation body of the NCI Agency, charged with the effective planning, execution, delivery into service, evolution and through-life logistic support of NATO’s and assigned national AirC2 systems. The Engineering Branch (ENB) manages, controls, guides and orchestrates all technical aspects of all AirC2-related internal and contracted projects throughout their lifecycle. It provides estimation of the required effort for each project/task and staffs, plans, allocates and manages engineering resources according to agreed priorities. ENB executes overall design responsibility to ensure and harmonize the integrity, technical coherence and interoperability across all AirC2-related based projects throughout product lifecycles (requirements, design, implementation, test support and site support) and across assigned projects. ENB also maintains close coordination with Service Strategy and other key stakeholders across the Agency for technical roadmaps and engineering matters. The Engineering Enabling Section (EES) manages, controls guides and orchestrates all activities of engineering and maintenance resources allocated for Internal CIS support, Documentation and Training. Role Responsibilities Under the direction of Head SES-ISS, you will perform duties such as the following: Provide enterprise administration support to Directorate’s System Engineering and System Test Environments; Co-operate with other Engineering Sections to ensure that required target environment are correctly prepared and configured; Support other Engineering Sections in specifying, designing and implementing new engineering and test environments, and enhancing to existing ones; Install and configure software, data packages and any off-the-shelf components in their target system; Maintain physical and virtual servers and computing environments; Participate as an Operating System (OS) SME in project milestone of Agency projects; Provide training on related OS technology; Participate in daily activities for Second Line Support for systems maintained by EES; When incumbent is assigned to support a project/product, will report to the project leadership on related matters; Liaise with Customer Service Desk for problem resolution, and provide second-line support as required; Deputize for higher grade staff, if required; Perform other duties as may be required. Person Specification We are looking for candidates with a Master of Science (MSc) degree or a Bachelor of Science (BSc) degree at a nationally recognised/certified University in a technical subject, with substantial Information Technology (IT) content or exceptionally, the lack of a university/college degree may be compensated by the demonstration of particular abilities or experience that are of interest to the NCI Agency; that is, at least 10 years extensive and progressive expertise in the duties related to the function of the post. Experience Required In addition to 2 years of experience (Master’s degree) or 4 years of experience (Bachelor’s Degree) in the duties related to the function of the post, we also require the following: Knowledge and experience in network management and system administration functions and technologies; Recent experience in the installation, administration and maintenance of UNIX like (i.e. Solaris, Linux) systems in a network environment; Knowledge of common virtualization and containerization concepts and technologies such as VMWare, HyperV and Docker; Up-to-date knowledge of UNIX operating systems, computer system architectures, client/server, LAN/WAN and network concepts The following will be considered as an advantage Knowledge of, and practical experience in, administering networked systems for different operating systems and their integration; Knowledge of, or practical experience with, IT asset tracking and configuration control tools; Experience of system performance measurement and evaluation; Proof of training in UNIX or Solaris Administration; Knowledge and training in administration of Windows based networks; Prior experience of working in an international environment comprising both military and civilian elements. Knowledge of NATO responsibilities and organization, including ACO and ACT. Competencies Required We are looking for a person who demonstrates the following behavioural competencies: Working with People - Shows respect for the views and contributions of other team members; shows empathy; listens, supports and cares for others; consults others and shares information and expertise with them; builds team spirit and reconciles conflict; adapts to the team and fits in well. Adhering to Principles and Values - Upholds ethics and values; demonstrates integrity; promotes and defends equal opportunities, builds diverse teams; encourages organisational and individual responsibility towards the community and the environment. Relating and Networking - Easily establishes good relationships with customers and staff; relates well to people at all levels; builds wide and effective networks of contacts; uses humour appropriately to bring warmth to relationships with others. Presenting and Communicating Information - Speaks fluently; expresses opinions, information and key points of an argument clearly; makes presentations and undertakes public speaking with skill and confidence; responds quickly to the needs of an audience and to their reactions and feedback; projects credibility. Writing and Reporting - Writes convincingly; writes clearly, succinctly and correctly; avoids the unnecessary use of jargon or complicated language; writes in a well-structured and logical way; structures information to meet the needs and understanding of the intended audience. Applying Expertise and Technology - Applies specialist and detailed technical expertise; uses technology to achieve work objectives; develops job knowledge and expertise (theoretical and practical) through continual professional development; demonstrates an understanding of different organisational departments and functions. Travel Business travel to NATO and national (NATO and non-NATO) facilities as well as frequent travel between the NCI Agency offices; May be required to undertake duty travel to operational theatres inside and outside NATO boundaries. Language Skills A thorough knowledge of one of the two NATO languages, both written and spoken, is essential and some knowledge of the other is desirable. NOTE: Most of the work of the NCI Agency is conducted in the English language. Supervisory/Guidance Duties You may supervise, administer and give professional guidance to staff. Contract NCI Agency normally offers contracts of employment of a definite duration, not exceeding three years. Contracts may be for less than three years as required to support short-term projects, meet uncertainty with respect to the business outlook, staff performance and other factors. Definite duration contracts may be extended for further periods. When extending contracts, the following is taken into consideration: Renewal is in the interest of the Agency. Staff member's desire to remain with the Agency. The financial situation provides sufficient funding for the post held. The skills, competencies and behaviours, potential and work experience of the staff, versus the requirements of the Agency's work and/or availability of funding. Staff member has served the Agency with performance to the required standard as defined by the Agency, Staff member's deployability to operational theatre. Serving civilian members of NATO will be offered a contract in accordance with the NATO Civilian Personnel Regulations. The first six months of definite duration contracts are a probationary period. During this period the staff member's work is assessed to ensure that he/she has the ability to carry out the duties of the post. At or before the end of the probationary period, the staff member will be notified in writing that the appointment is confirmed or terminated or, in exceptional cases, that the probationary period is extended. What do we offer? Excellent tax-free salary, including (where eligible) expatriation household and children's allowances and additional privileges for expatriate staff. Education allowance for children (where appropriate) and an excellent private health insurance scheme; Generous annual leave and home leave (if eligible). Retirement Pension Plan. To learn more about NCI Agency and our work, please visit our website. Please note: Due to the Agency’s transition into a new structure in the near future, this post may be subject to transfer to one of our other locations, as well as to a change of reporting lines. The final decision will be made at the time of a firm offer. The Agency’s recruitment team advises you that due to the large volume of applications it receives the screening process may take up to 2 months. We appreciate your patience.
  7. https://nato.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=190838 Section Head (CIS Support)-190838 Primary Location Italy-Rome NATO Body NATO Defense College Schedule Full-time Salary (Pay Basis) : 5,285.21Euro (EUR) Monthly Grade A.2 Description : SECTION HEAD (CIS SUPPORT), A-2 1. Post Context The Communications & Information Services (CIS) Branch is responsible for the provision of the full range of Information and Technology support to the NDC, including automation, communications, and visual aids. 2. Reporting Lines The incumbent reports to the Branch Head (CIS). The Staff Assistant (CIS Network and Systems) and the Technicians (CIS Network) are reporting directly to this post. 3. Principal Duties The Section Head (CIS Support) is responsible for: - Supporting Branch Head (CIS) in NDC ADP and Communication Systems operations and planning. - Coordinating the activities of the CIS Support Team, managing priorities in accordance with NDC requirements and in coordination with Branch Head. - Providing specialist support for all ADP and Communications issues. - Coordinating ADP and Comms projects. - Maintaining and supervising software, hardware and network integration and interoperability. - Managing and organizing ADP and Communications tasks. - Identifying and customizing COTS products to suit the NDC user’s requirements in the ADP and Communications areas. - Testing and validating all new technical solutions prior implementation for operational use. - Providing ADP/Communications budget inputs. - Supporting the INFOSEC officer in the implementation and management of CIS security services. - Performing configuration control and documentation regarding hardware and software for NDC Information Systems. - Supporting and developing software installation procedures. - Assisting the configuration and development of web portals and related services. - Supporting the NDC connection to the NATO Secret Data Communications Network. - Attending training courses, conferences and seminars relevant to his/her duties. - Providing technical advice to support the: a) Analysis of the Information System's requirements; Writing of functional specifications for all NDC CIS systems requirements and identifying the appropriate technical solutions. 4. Special Requirements and Additional Duties The incumbent may be required to perform additional related duties. 5. Essential Qualifications a. Professional/Experience: - In Team and project management - In system software analysis and programming - Modern data networks technology; system administration experience with Microsoft and UNIX systems and Communications networks - With SharePoint, HTML programming and scripting languages - In network troubleshooting - Microsoft Desktop Operating Systems and Office Application Suites. - In Internet related technology and in the creation and support of web services and online services - Relational Database System design and development - Communications technology, systems and products - In COTS products for system and user support - NATO INFOSEC regulations - ITIL change and configuration management best practices b. Education/Training: Higher secondary education or vocational training in Information or Telecommunication Technology and engineering or similar subjects. Formal ITIL certification. Minimum of five years related professional experience. c. Language Requirements: English SLP 3333 – STANAG 6001. 6. Desirable Qualifications a. Professional/Experience: Knowledge of Java/JavaScript, PHP and in Project Management. b. Education/Training: University degree at a nationally recognized/certified university in a technical subject with substantial Information Technology (IT) content or computer-related areas. Exceptionally, the lack of a university/college degree may be compensated by the demonstration of particular abilities or experience that is/are of interest to NDC; that is, at least 10 years of extensive and progressive expertise in the duties related to the function of the post. c. Language Requirements: French SLP 2222, Italian SLP 2222 – STANAG 6001 7. Civilian Posts Personal Attributes: - Achievement: Works to meet standards - Analytical Thinking: Sees basic relationships - Clarity and |Accuracy: Checks own work - Conceptual Thinking: Sees patterns based on life/work experience - Customer Service Orientation: Takes personal responsibility for correcting problems - Empathy: Reads non/verbal cues and understands meanings - Impact and Influence: Takes multiple actions to persuade - Initiative: Is decisive in a time-sensitive situation - Teamwork: Co-operates Managerial Responsibilities: Supervision of the operation of the organizations automated systems. Professional Contacts: The type of work requires contacts with users, other technical staff, management staff and external firms. Contribution to the Objectives: Organize and support the operations of the automated systems to achieve the Organization’s mission. Assures that whole CIS infrastructure is maintained and functional. 8. Remarks: Security Clearance: NATO Secret 9. Contract Serving NATO civilian staff will be offered a contract according to the NATO Civilian Personnel Regulations. Newly recruited staff will be offered a definite duration contract of normally 2 plus 3 years in duration and followed by an indefinite duration contract. If the successful applicant is seconded from a national administration, he/she will be offered a two year definite duration contract which may be renewed for a further period not exceeding six years and/or the length of the approved secondment. Applications from NATO redundant staff members of the same grade will be considered according to the terms of art. 57.2, Chapter XII to NATO Civilian Personnel Regulations. 10. Additional Information Appointment will be subject to receipt of a Security Clearance (provided by the national authority of the selected candidate) and approval of the candidate’s medical file by the NATO Medical Adviser. Please note that only applications from nationals of NATO member countries can be accepted. Due to the large amount of applications received, telephone or e-mail enquiries cannot be dealt with. In order to follow the status of the vacancy please refer to NDC webpage: www.ndc.nato.int/about/jobs.php NATO is an equal opportunities employer, and does not discriminate on the grounds of gender, race or ethnic origin, religion, nationality, disability, sexual orientation or age, according to the NATO Civilian Personnel Regulations. A written test will be held as part of the selection procedure.
  8. https://nato.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=190939 Job Description - Technician (Database Administration) (190939) Technician (Database Administration)-190939 Primary Location Germany-Ramstein-Miesenbach NATO Body NATO Communications and Information Agency (NCI Agency) Schedule Full-time Salary (Pay Basis) : 4,441.73Euro (EUR) Monthly Grade B.4 Description : Our Vision: A fully digital NATO enterprise that ensures consultation and collective defence. Our Mission: Lead NATO's digital endeavor. The Directorate of Service Operation (DSO) is accountable to plan, install, operate and maintain CIS services throughout the allocated Area of Responsibility (AOR), in static NATO Headquarters, Alliance Operations and Missions and Exercises, and supported Organisations. Service Operations are delivered and managed in close coordination with the Directorates of Applications Services, Infrastructure Services, AirC2 Services and BMD Services. Under coordination of the NCI Agency’s OPS Center, Service Operations Branch (SOB)SOB is locally responsible for the installation, operation, maintenance and administration of assigned IT, Network, Cable, VTC, Voice and Video equipment, as well as all operating system, core and specific application software. SOB ensures physical Security is monitored and maintained, and Cyber Security activities are performed as delegated by Cyber Security SL. The NCI Agency is looking for a talented Database Administrator to join CIS Support Unit (CSU) Ramstein. If you possess relevant vocational training combined with experience within the area of Systems Administration and general background in maintenance of communications and information systems, we would like to meet you! Role Responsibilities: Under the direction of the SOB Branch Head, the post-holder will perform duties such as the following: Responsible for day to day System Administration (SA) of database servers; Installs, operates and maintains assigned Air and Missile Defence Command and Control (AMDC2) Systems and software, Databases and other Applications and Information and Communication Technology (ICT) Platforms (IS) and stays abreast of latest developments in these areas; Supports applications and data integrity of assigned ICT Platforms (IS), supports IT Service Continuity Management (ITSCM), Business Continuity and Disaster Recovery Plans; Maintains liaison with other CSU internal units, Service Lines and other technical organisations; Documents the design and configuration of assigned applications and ICT Platforms (IS) and the required operating procedures; Implements procedures, tools and techniques for monitoring and managing the performance of applications and ICT Platforms (IS) and provides reports as required; Monitors and reports on the capacity of the assigned applications and ICT Platforms (IS); Assists with, and implements assigned project work packages; Directly supports the BMD Mission through participation in a BMD Duty Support Shift, which may operate on a 24/7 basis; Deputize for higher grade staff, if required; Performs other duties as may be required. Person specification Qualifications required: We are looking for a candidate with a Vocational training at a higher level in a relevant discipline, or equivalent, or Diploma of secondary education, and a minimum of 5 years post-related experience. Experience required: In addition to educational requirement, you will also have: At least 5 years extensive and progressive expertise in the duties related to the function of the post; Good knowledge and experience (at least 3 years) of working with AirC2 systems, administering Solaris systems and Oracle databases. Desirable Experience: The ideal candidate will have all or some of the following: Prior experience of working within the communication and infrastructure CIS domain, and Tactical data link services - in particular; experience in network trouble shooting in support of the air specific ICC, and ACCS services; Prior experience of working in an international environment comprising both military and civilian elements; Knowledge of NATO responsibilities and organization, including ACO and ACT. Competencies required: Working with People - Shows respect for the views and contributions of other team members; shows empathy; listens, supports and cares for others; consults others and shares information and expertise with them; builds team spirit and reconciles conflict; adapts to the team and fits in well; Presenting and Communicating Information - Speaks fluently; expresses opinions, information and key points of an argument clearly; makes presentations and undertakes public speaking with skill and confidence; responds quickly to the needs of an audience and to their reactions and feedback; projects credibility; Writing and Reporting - Writes convincingly; writes clearly, succinctly and correctly; avoids the unnecessary use of jargon or complicated language; writes in a well-structured and logical way; structures information to meet the needs and understanding of the intended audience; Planning and Organising - Sets clearly defined objectives; plans activities and projects well in advance and takes account of possible changing circumstances; identifies and organises resources needed to accomplish tasks; manages time effectively; monitors performance against deadlines and milestones; Achieving Personal Work Goals and Objectives - Accepts and tackles demanding goals with enthusiasm; works hard and puts in longer hours when it is necessary; seeks progression to roles of increased responsibility and influence; identifies own development needs and makes use of developmental or training opportunities. Professional Contacts: The post-holder is responsible for: Coordination and cooperation of work with activities in other Service Lines within the NCI Agency; Promotion and maintenance of professional relations with senior officials, both military and civilian, within NATO, the NATO military authorities, and NATO nations - in the area of security accreditation. Supervisory/Guidance Duties: The post-holder may be required to give professional guidance to staff. Travel: Business travel to NATO and national (NATO and non-NATO) facilities as well as frequent travel between the NCIA offices; May be required to undertake duty travel to operational theatres inside and outside NATO boundaries. Language skills: A thorough knowledge of one of the two NATO languages, both written and spoken, is essential and some knowledge of the other is desirable. NOTE: Most of the work of the NCI Agency is conducted in the English language. Contract: NCI Agency normally offers contracts of employment of a definite duration, not exceeding three years. Contracts may be for less than three years as required to support short-term projects, meet uncertainty with respect to the business outlook, staff performance and other factors. Definite duration contracts may be extended for further periods. When extending contracts, the following is taken into consideration: Renewal is in the interest of the Agency. Staff member's desire to remain with the Agency. The financial situation provides sufficient funding for the post held. The skills, competencies and behaviours, potential and work experience of the staff, versus the requirements of the Agency's work and/or availability of funding. Staff member has served the Agency with performance to the required standard as defined by the Agency, Staff member's deployability to operational theatre. Serving civilian members of NATO will be offered a contract in accordance with the NATO Civilian Personnel Regulations. The first six months of definite duration contracts are a probationary period. During this period the staff member's work is assessed to ensure that he/she has the ability to carry out the duties of the post. At or before the end of the probationary period, the staff member will be notified in writing that the appointment is confirmed or terminated or, in exceptional cases, that the probationary period is extended. Please note: Due to the Agency’s transition into a new structure in the near future, this post may be subject to transfer to one of our other locations, as well as to a change of reporting lines. The final decision will be made at the time of a firm offer.
  9. https://vacanciesnew.eda.europa.eu/vacanciesnotice/580 Directorate: Management Team Vacancy title: Chief Information Security Officer (CISO) Contract type: Temporary agent Group: N.A. Grade: AD10 Indicative starting date: 01/04/2020 Level of Security Clearance: SECRET UE/EU SECRET Management of staff: N.A. Location: Brussels Closing date for applications 17/12/2019 1. BACKGROUND The European Defence Agency was established on 12 July 2004, and is governed by Council Decision (CFSP) 2015/1835 defining the statute, seat and operational rules of the European Defence Agency. The Agency has its headquarters in Brussels. The main task of EDA is to support the Council and the Member States in their effort to improve the Union's defence capabilities in the field of crisis management and to sustain the Common Security and Defence Policy (CSDP) as it currently stands and as it develops in the future. The Agency is structured into four directorates. Three operational directorates: Industry, Synergies and Enablers (ISE); Capability, Armament & Planning (CAP); Research, Technology and Innovation (RTI) and the Corporate Services Directorate (CSD). 2. THE AGENCY'S WAY OF WORKING The Agency is an “outward-facing” organisation, constantly interacting with its shareholders, the participating Member States, as well as with a wide range of stakeholders. It works in an integrated way, with multi-disciplinary teams representing all of the Agency’s functional areas, to realise its objectives. Its business processes are flexible and oriented towards achieving results. Staff at all levels need to demonstrate the corresponding qualities of commitment, flexibility, innovation, and team-working; to work effectively with shareholders and stakeholder groups, formal and informal; and to operate without the need for detailed direction. 3. THE MANAGEMENT TEAM The Management Team consists of the Chief Executive (CE), the Deputy Chief Executive (DCE) and the four Directors and is supported by the Policy and Planning Unit and the Media and Communication Unit. 4. DUTIES The European Defence Agency (EDA) is preparing to build and deploy Communication and Information systems (CIS) for the processing of EU unclassified and classified information (EUCI). These systems will be operated and used by EDA in Brussels but will have connections with other unclassified and classified networks operated by EU institutions and by government organisations in EU member states. The project covers all aspects of the implementation, ranging from IT-related activities (such as procurement process, architecture design, vendor management, quality management) to formal accreditation processes, physical security arrangements, document security measures, organisational adjustments, training and awareness activities etc. In order to modernize its handling of information not only from a technical perspective, but also from a policy and process angle, EDA is selecting a Chief Information security Officer to lead the transformation of the organization in all areas related to information security. Reporting directly to the Chief Executive/Deputy Chief Executive, but largely on his own initiative and in close cooperation with the Head of IT and the Head of Security, the CISO will have the following responsibilities: Refine, update and lead the implementation of EDA’s information security policy, considering existing policies and procedures in place for the following layers: personnel security, physical security, security of information, industrial security, exchange of information with third states or international organisations; Define and lead the implementation of EDA’s information security policy, in accordance with other EU-wide policies; Implement and lead appropriate processes to ensure a continuous risk assessment / risk evaluation for information security as mandated by EU Policy for EUCI handling; Oversee classification / declassification of information between security domains, following appropriate policies; Define and lead the implementation of EUCI security management instructions, and establish appropriate monitoring processes, in accordance with the risk management process; EUCI Security lifecycle management; Refine and lead the implementation of effective business continuity / disaster recovery procedures following appropriate EUCI policies; Refine and lead the implementation of effective information security incident management procedures following appropriate EUCI policies; Oversee and lead project management activities on EUCI-related CIS projects; Act as the Agency reference point for all activities related to EUCI handling both internally and externally, i.e. liaise with counterparts in other EU institutions (in particular the EU Council, identified as the Security Accreditation Authority for any information security system in EDA) and member states. Duties may evolve according to development of the EDA’s structure and activities, and the decisions of EDA management. 5. QUALIFICATIONS AND EXPERIENCE REQUIRED a. Conditions for eligibility General be a national of a Member State participating in the Agency; be entitled to his/her full rights as a citizen; have fulfilled any obligations imposed on him/her by the laws concerning military service; produce the appropriate character references as to his/her suitability for the performance of his/her duties; be physically fit to perform his/her duties; have a thorough knowledge of one of the languages of the participating Member States and a satisfactory knowledge of another of these languages to the extent necessary to discharge his/her duties; have no personal interest (financial, family relationship, or other) which could be in conflict with disinterested discharge of his/her duties within the Agency; hold, or be in a position to obtain, a valid Personnel Security Clearance Certificate (national or EU PSC at SECRET UE/EU SECRET level). Personnel Security Clearance Certificate (PSCC) means a certificate issued by a competent authority establishing that an individual is security cleared and holds a valid national or EU PSC, and which shows the level of EUCI to which that individual may be granted access (SECRET UE/EU SECRET), the date of validity of the relevant PSC and the date of expiry of the certificate itself; have a level of education which corresponds to completed university studies attested by a diploma when the normal period of university education is four years or more, or a level of education which corresponds to completed university studies attested by a diploma and appropriate professional experience of at least one year when the normal period of university education is at least three years or be a graduate of a national or international Defence College. Only diplomas that have been awarded in EU Member States or that are the subject of equivalence certificates issued by the authorities in the said Member States shall be taken into consideration. In the latter case, the authority authorised to conclude contracts of employment reserves the right to request proof of such equivalence. b. Essential selection criteria (1) Professional The candidate will be required to demonstrate that he/she has: a consistent track record of successful project delivery in a military or civilian organisation handling classified and unclassified information on a daily basis; a minimum of 10 years of experience in Information Security, in roles of growing responsibility; a minimum of 5 years of experience leading information security teams in medium to large organisations dealing with responsibilities similar to the ones detailed above; a deep understanding of the role of Information Security policy in large organisations; one or more formal certifications in Information Security, such as CISSP (Certified Information Systems Security Professional); detailed knowledge of a formal project management methodology (PMI or PM2 are preferred); detailed knowledge or certified knowledge of information systems governance frameworks (such as COBIT5/COBIT2019, CGEIT) and functions; extensive experience with organisational change management and business transformation in large organisations or military organisations; very good knowledge of ICT and Cyber-security markets structure, challenges, players and state-of-the-art; good understanding of IT systems architectures, security implications, classified systems accreditation process; a very good knowledge of written and spoken English. (2) Personal All staff must be able to fit into the Agency's way of working (see para. 2). Other attributes important for this post include: excellent people networking skills, capable of identifying and establishing successful relationships with key stakeholders and decision-makers; proven ability to establish effective relations at CxO level with senior decision-makers, from both civilian and military environments; excellent communication and presentational skills, both written and oral; ability to work independently and collaboratively; ability to work effectively in a multicultural environment; proven ability to present complex information in an easily understandable way, communicating in plain English and avoiding unnecessary jargon; flexibility and innovativeness; a genuine commitment to the Agency's objectives. c. Desirable The following will be considered an advantage: experience with EUCI handling environments in an international/defence environment; experience with defining, implementing and monitoring Information Security policies in large organisations; experience with managing large Projects with strong impact on the core mission of the organisation; experience with implementation of ICT systems for classified information handling, either at national or international scale; experience with multicultural, multinational environments; experience with ICT systems lifecycle management; hold a valid Personnel Security Clearance Certificate (national or EU PSC at SECRET UE/EU SECRET level). 6. INDEPENDENCE AND DECLARATION OF INTEREST The Chief Information Security Officer (CISO) will be required to make a declaration of commitment to act independently in the Agency’s interest and to make a declaration in relation to interests that might be considered prejudicial to his/her independence. 7. APPOINTMENT AND CONDITIONS OF EMPLOYMENT Recruitment will be subject to approval of the 2020 staff establishment plan by the Agency's Steering Board. The Chief Information Security Officer (CISO) will be appointed by the Chief Executive. Recruitment will be as a member of the temporary staff of the Agency for a four-year period. Renewal is possible within the limits set out in the EDA Staff Regulations. The successful candidate will be recruited as Temporary Agent, grade AD10. The pay for this position consists of a basic salary of 8.876,57€ supplemented with various allowances, including as applicable expatriation or family allowances. The successful candidate will be graded on entry into service according to the length of his/her professional experience. Salaries are exempted from national tax, instead an Agency tax at source is paid. For further information on working conditions please refer to: https://eda.europa.eu/jobs/what-we-offer Failure to obtain the requisite security clearance certificate before the expiration of the probationary period may be cause for termination of the contract. Candidates are advised that part of the recruitment process includes medical analyses and physical check-up with the Agency’s Medical Adviser. Applications are invited with a view to establishing a reserve list for the post of Chief Information Security Officer (CISO) at the EDA. This list is valid until 31/12/2021, and may be extended by decision of the Chief Executive. During the validity of the reserve list, successful candidates may be offered a post in the EDA according to their competences in relation to the specific requirements of the vacant post. Inclusion on the reserve list does not imply any entitlement of employment in the Agency. 8. EQUAL OPPORTUNITIES The EDA is an equal opportunities employer and accepts applications without distinction on the grounds of age, race, political, philosophical or religious conviction, sex or sexual orientation and regardless of disabilities, marital status or family situation. 9. APPLICATION PROCEDURE Candidates must submit their application electronically solely via the EDA website. Applications by any other means (hard copy or ordinary e-mail) will not be accepted. Applications must be submitted no later than midnight. Candidates are reminded that the on-line application system will not accept applications after midnight (Brussels time, GMT+1) on the date of the deadline. When applying, candidates from Ministries of Defence or other governmental entities are encouraged to inform their national administration. A selection panel will be appointed. Please note that the selection panel's internal proceedings are strictly confidential and that any contact with its members is forbidden. Each application will be screened based on the requirements of the job profile stated in the vacancy notice. The most suitable applicants will be called for an interview and a written test. If recruited, you will be requested to supply documentary evidence in support of the statements that you make for this application. Do not send any supporting or supplementary information until you have been asked to do so by the Agency. Please note that once you have created your EDA profile, any correspondence regarding your application must be sent or received via your EDA profile. For any prior enquiry, please refer to the FAQ (Frequently asked questions) section, or send an e-mail to recruitment@eda.europa.eu. 10. DATA PROTECTION Please note that EDA will not return applications to candidates. The personal information EDA requests from candidates will be processed in line with Regulation (EU) N° 2018/1725 of the European Parliament and of the Council of 23 October 2018 on the protection of natural persons with regard to the processing of personal data by the Union institutions, bodies, offices and agencies and on the free movement of such data, and repealing Regulation (EC) 45/2001 and Decision No. 1247/2002/EC. The purpose of processing personal data which candidates submit is to manage applications in view of possible pre-selection and recruitment at EDA. More information on personal data protection in relation to selection and recruitment can be found on the EDA website: http://www.eda.europa.eu/jobs/dataprotection
  10. https://nato.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=190911 Engineer (Information Systems)-190911 Primary Location Netherlands-Brunssum NATO Body NATO Communications and Information Agency (NCI Agency) Schedule Full-time Salary (Pay Basis) : 5,781.30Euro (EUR) Monthly Grade A.2 Description : NATO offers you more than a job. It gives you a mission: building peace and security for one billion people in Europe and North America. The NATO Communications & Information Agency is leading NATO’s Digital Endeavour. We are NATO’s technology and cyber leaders, helping NATO Nations to communicate and work together in smarter ways. Our work is challenging and meaningful, and you will develop and apply your expertise as part of a dynamic international team of civilian and military professionals. Come and be part of the most successful alliance in history. NATO Communications and Information Agency (NCI Agency) is looking for a Engineer (Information Systems). The Director of Service Operation (DSO) is accountable to plan, install, operate and maintain CIS services throughout the allocated Area of Responsibility (AOR), in static NATO Headquarters, Alliance Operations and Missions and Exercises, and supported Organizations. Service Operations are delivered and managed in close coordination with the Directorates of Applications Services, Infrastructure Services, AirC2 Services and BMD Services. DSO and the CSUs receive support from the Agency’s Enabler functions (General Services, Human Resources, Finance, and Acquisition). NCI Agency CIS Support Unit (CSU) Brunssum, located in Brunssum (NLD) enables end-to-end CIS services as it installs, operates, maintains and supports the full range of CIS capabilities during peacetime, crisis and war throughout its allocated Area of Responsibility (AOR) and as otherwise directed. The Alternate Ops Centre is hosted in Brunssum, resourced by Primary Ops Center and supported by the CSU. The Service Management Branch (SMB) supports the Agency’s Operations Centre, and Service Lines, and is responsible for liaison with all NCI Agency customers in the CSU’s AOR and supports the Commander CSU in the role as NCI Agency representative and provides a single entry point for customers. SMB contributes and/or conducts monitoring and measurement of customer satisfaction. SMB supports the management of all agreements concerning Service Provision, Operations and Exercises within the CSU AOR. SMB supports Service Lines in the implementation and improvement of service management processes. This branch directs, co-ordinates and supervises all activities of CSU’s assigned resources in support of Exercises, Operations, Plans, Requirements, Project and Service Management. SMB reports appropriate Key Performance Indicators to Service Lines on a regular basis. Change Management Section (CMS) is responsible for all aspects of Configuration Management including software license management and software version control. It is responsible for Change and Release Management and Problem Management processes and procedures. Role Responsibilities Under the direction of Head SMB, but largely on own initiative, the incumbent will perform duties such as the following: Manages and/or supports the organization configuration management system and champions the business value and company policies for secure configuration management; Ensures that processes are in place for consistent classification and management of CIs, and for verification and audit of configuration records; Contributes strongly to the business service knowledge management system; Manages the research and development of tools, processes and techniques; Manages configuration items (CIs) and related information, investigates and implements tools, techniques and processes for managing CIs and verifies that related information is complete, current and accurate; Controls IT assets in one or more significant areas, ensuring that administration of the acquisition, storage, distribution, movement and disposal of assets is carried out; Produces and analyses registers and histories of authorized assets (including secure master copies of software, documentation, data, licenses and agreements for supply, warranty and maintenance), and verifies that all these assets are in a known state and location, acts to highlight and resolve potential instances of unauthorized assets such as unlicensed copies of software; As a member of Change advisory Board (CAB) member, advises the board in Configuration management matters related to the implementation of changes; Ensures that relevant NATO and international configuration management standards are appropriately implemented and that best practices are considered Provides technical leadership, coaching, mentoring and training on a regular basis to CSU staff, and CISPOCS, in respect to CM processes and tools; Deputizes for higher grade staff, if required; Performs other duties as may be required. Qualifications Required: A Master of Science (MSc) degree at a nationally recognized/certified University in a related subject (Communication and Information Systems related, scientific or engineering discipline) and 2 years post-related experience in a similar post encompassing configuration management system, knowledge management and IR asset management; Or a Bachelor of Science (BSc) degree at a nationally recognized/certified University in a related subject (Communication and Information Systems related, scientific or engineering discipline) and 4 years post related experience in a similar post encompassing configuration management system, knowledge management and IR asset management; Or exceptionally, the lack of a university/college degree may be compensated by the demonstration of a candidate’s particular abilities or experience that is/are of interest to NCI Agency; that is, at least 10 years extensive and progressive expertise in the duties related to the function of the post; Experience required: Recent experience of working in a leading role; Experience in technical management and operation of Communications and Information Systems; Good general knowledge in the operation and administration of large computer networks, comprised of numerous LAN segments and servers including state of the art operating systems, network architectures and administration principles; System analysis principles in order to direct and guide Information Systems development Knowledge and experience in the preparation and implementation of new or changed services and in management of the change process; Knowledge and experience with conducting and documenting configuration audits, as well as development and implementation of correction and improvement plans. Further it would be considered highly desirable if you are able to display any experience or knowledge of: ITIL Service Transition graduate; Prior experience of working in an international environment comprising both military and civilian elements; Knowledge of NATO responsibilities and organization, including ACO and ACT. Competencies Required: Working with People - Shows respect for the views and contributions of other team members; shows empathy; listens, supports and cares for others; consults others and shares information and expertise with them; builds team spirit and reconciles conflict; adapts to the team and fits in well. Persuading and Influencing - Gains clear agreement and commitment from others by persuading, convincing and negotiating; makes effective use of political processes to influence and persuade others; promotes ideas on behalf of oneself or others; makes a strong personal impact on others; takes care to manage one’s impression on others. Applying Expertise and Technology - Applies specialist and detailed technical expertise; uses technology to achieve work objectives; develops job knowledge and expertise (theoretical and practical) through continual professional development; demonstrates an understanding of different organizational departments and functions. Analyzing - Analyses numerical data and all other sources of information, to break them into component parts, patterns and relationships; probes for further information or greater understanding of a problem; makes rational judgments from the available information and analysis; demonstrates an understanding of how one issue may be a part of a much larger system. Language Skills Most of the work of the NCI Agency is conducted in the English language, and therefore a thorough knowledge of English, both written and spoken, is essential. Travel Occasional business travel to NATO, national (NATO and non-NATO) facilities and between the NCIA offices may be required May be required to undertake duty travel to operational theatres inside and outside NATO boundaries. What do we offer? Excellent tax-free salary, including (where eligible) expatriation household and children's allowances and additional privileges for expatriate staff. Education allowance for children (where appropriate) and an excellent private health insurance scheme. Generous annual leave and home leave (if eligible). Retirement Pension Plan. To learn more about NCI Agency and our work, please visit our website. The Agency’s recruitment team advises you that due to the large volume of applications it receives the screening process may take up to 2 months after closing date. We appreciate your patience.
  11. https://nato.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=190908 Senior Project Manager (Cyber Security)-190908 Primary Location Belgium-Mons NATO Body NATO Communications and Information Agency (NCI Agency) Schedule Full-time Salary (Pay Basis) : 6,746.10Euro (EUR) Monthly Grade A.3 Description : NATO offers you more than a job. It gives you a mission: building peace and security for one billion people in Europe and North America. The NATO Communications & Information Agency is leading NATO’s Digital Endeavour. We are NATO’s technology and cyber leaders, helping NATO Nations to communicate and work together in smarter ways. Our work is challenging and meaningful, and you will develop and apply your expertise as part of a dynamic international team of civilian and military professionals. Come and be part of the most successful alliance in history. Based in Mons, you will join the Agency as we embark on a journey to refresh and transform our cyber security services to support NATO’s Digital Endeavour. You will be responsible for projects delivering cutting edge technologies ensuring the cyber security of NATO’s communication and information systems. You will be supported by a team of bright, motivated tech savvy engineers and scientists who all strongly believe that sky is the limit. Main Role Responsibilities: Lead the management of major procurement projects in the area of Cyber Security; Support reporting and communications with the Cybersecurity Service Line and NCIA’s top management, in order to ensure projects are monitored and controlled across all management levels; Monitor and control project progress to ensure resources are consumed in accordance with the approved budget and within the approved timelines; Identify, plan, request and manage the deployment of resources to meet project milestones and initiate corrective actions when necessary; Stay abreast of technological developments in the area of Cybersecurity; Qualifications & experience required: A Master of Science (MSc) degree at a nationally recognised/certified University in a related discipline with 5 years post related experience; Or a Bachelor of Science (BSc) degree at a nationally recognised/certified University in a related subject with 7 years post related experience; Or exceptionally, the lack of a degree may be compensated by a lower academic qualification combined with the demonstration of particular abilities or experience of relevance to this post, or with a military experience in a related subject; A formal project management qualification such as PRINCE 2 or PMI PMP; Extensive experience in the management of large Cybersecurity projects; Proactive attitude in seeking and maintaining trust from stakeholders; Proven ability to communicate effectively orally and in writing with good briefing skills. Desirable Experience and Education: Extensive experience with the MS-EPM Toolset Knowledge and experience with the practical implementation of large ICT projects in the area of Cyber Security Industry leading certification in the area of Cybersecurity such as CISSP, CISM Prior experience of working in an international environment comprising both military and civilian elements Knowledge and experience with NATO’s procurement process for large ICT projects Competencies required: Deciding and Initiating Action Leading and Supervising Adhering to Principles and Values Relating and Networking Formulating Strategies and Concepts Achieving Personal Work Goals and Objectives What do we offer? Competitive tax-free salary, including (where eligible) expatriation household and children's allowances and additional privileges for expatriate staff Education allowance for children (where appropriate) and an excellent private health insurance scheme Generous annual leave and home leave (if eligible) Retirement Pension Plan 3-Year contract, renewable. To learn more about NCI Agency and our work, please visit our website. A full copy of the job description can be found here
  12. https://ldn.tbe.taleo.net/ldn01/ats/careers/requisition.jsp?org=BIS&cws=1&rid=736 Senior Cybersecurity Specialist Office location: Basel Department: General Secretariat Unit: Corporate Security Service: Cyber Security Employment - Duration: 3 years Contract type: Fixed-term FTE%: 100% Application Deadline: 24/11/2019 Description We are looking for a Senior Cybersecurity Specialist to join the Cyber Resilience Coordination Centre as part of the Cyber Security team fortifying the Bank’s cyber defence program in the area of incident response and analysis. The ideal candidate is highly skilled in cybersecurity operations and has had considerable exposure to security engineering concepts. In addition to being up to date on the latest technologies, you are a strong team player with exceptional analytical skills, have the ability to perform external outreach activities for the Central Bank community, a flair for complex problem-solving and the ability to communicate in a clear, swift and concise manner. Principal accountabilities: Identify and analyse unauthorised activity (e.g., misuse, malware, intrusion attempts) on monitored networks; recognise potential, successful and unsuccessful intrusion attempts; provide comprehensive incident documentation and review Embed security engineering into IT infrastructure projects and advise on topics such as security services segmentation and encryption/authentication technologies Lead incident response activities for cybersecurity events across all IT Contribute to the development of advanced cybersecurity analytics Contribute to external outreach activities such as cyber range exercises, applying cyber resilience frameworks, and incident response training Conduct cybersecurity risk assessments, advising on security measures to protect the Bank’s infrastructures Ensure effective vulnerability management by contributing to the design of and subsequent compliance with security standards and policies Contribute to the implementation of key critical controls and compliance requirements Qualification and work experience: Master’s degree in a relevant discipline At least five years’ work experience in cybersecurity operations, including extensive exposure to security engineering-related concepts Additional certifications such as CISSP, SANS GIAC/GSEC, GPEN, GWAPT, CEH, CISA etc., would be a plus Skills: Lead and/or contribute to technical security projects Credible track record as technical lead and/or project manager Expert in network and communication technologies with a strong understanding of IT infrastructure and application architecture Expert knowledge of cybersecurity incident response activities Good understanding of mobile-related technologies and cloud-based federated access management technologies Demonstrated security engineering skills in application security, encryption and cloud technologies, and secured mobility Familiar with industry-recognized key critical controls (e.g. SANS or equivalent) Good understanding of the landscape of security solution providers Strong analytical capabilities and data analysis skills Good communication and presentation skills with fluency in English Team player but technically autonomous
  13. https://nato.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=190870 Primary Location Belgium-Brussels NATO Body NATO Communications and Information Agency (NCI Agency) Schedule Full-time Salary (Pay Basis) : 5,467.45Euro (EUR) Monthly Grade A.2 Description : 3000 people are working 24/7 to protect 1 billion citizens. We serve 29 nations by defending its networks, and providing real life support to NATO operations and missions. We connect the Alliance. We are leading IT professionals. We are the NCI Agency. We are looking for a talented Head of the Local Service Desk Team who will manage the process to restore normal service operation as quickly as possible, minimising impact to business operations. The incumbent is responsible for all activities required to effectively perform, monitor, and report on incident management process to timely resolve IT incidents to include execution of remediation activities in response to identified process deviations. The post requires extensive experience in implementation of all ITIL Service Operations processes, together with ability to work with internal & external stakeholders. If you think that you have the relevant skills and experience, as well as the relevant academic background that match the requirements of the position, and if you would like to work as a part of multinational team in a challenging environment, we would like to hear from you. The Service Desk Section (SDS) is the single point of contact for the users of the NATO HQ ICT services footprint in addition to the REACH users and acts as an interface to the ICT Service Management. The primary functions of the team are the lifecycle management of incidents and service requests (call intake, categorizing, prioritizing, escalation to level 2 and level 3 support, closure of tickets, device loans and telephone billing). It ensures service provision to the local customer as defined in the SLA, ICT systems monitoring and support to special events held at NATO HQ. Role Responsibilities Under the direction of Deputy CSU Commander, the incumbent will perform duties such as the following: Supervises a consolidated service desk in solving daily Level 1 issues across business and Agency domains; Leads complex incidents and problems to conclusion; Participates in Change Management process, ensuring that changes to existing services happen in a coordinated manner and with explicit awareness of affected users; Engages with CSU technical teams to prioritize tasks during service restoration/risk mitigation, ensuring that right talent is engaged and utilized at appropriate level in order to achieve successful outcomes; Acts as point of contact for all major incidents, resulting in controlling and coordinating management of major incidents, and acts as first stage of escalation; Contributes to continual service improvement by establishing continuous process improvement cycles where process performance activities, roles and responsibilities, policies, procedures and supporting technology are reviewed and enhanced (where applicable); Monitors and adjusts workload for Service Desk Analysts; Ensures Service Level Agreements are met by monitoring incidents and taking appropriate corrective actions; Ensures closure of all resolved and end-user confirmed incident records, and initiates, schedules and conducts incident reviews; Defines and applies Critical Success Factors and Key Performance Indicators to measure quality of implementation of Service Operations processes; Identifies Problems, initiates problem tickets and leads Problem Management process; Develops and refines a comprehensive user feedback (survey) mechanism; Works closely with a Level 3 support contractor for efficient escalation of incidents; Provides engineering and implementation guidance, as required; Investigates, defines and resolves complex issues; Advises on, and assists with, development of standards, methods and tools; Analyses plans, designs, requirements and associated risks, advises on technical solutions and mitigations; Plans and advises against available resources and quality targets; Deputize for higher grade staff, if required; Performs other duties as may be required. Person Specification Qualifications Required A Master of Science (MSc) degree at a nationally recognised/certified University in a technical subject with substantial Information Technology (IT) content and 2 years post-related experience; Or a Bachelor of Science (BSc) degree at a nationally recognised/certified University in a technical subject with substantial Information Technology (IT) content and 4 years post related experience; Or exceptionally, the lack of a university/college degree may be compensated by the demonstration of a candidate’s particular abilities or experience that is/are of interest to NCI Agency; that is, at least 10 years extensive and progressive expertise in the duties related to the function of the post; Experience required Strong knowledge and experience with Incident Management and Problem Management processes; Intermediate knowledge and practical work experience with heading an IT incident response team; Strong knowledge of current ICT Service Management tools (e.g. BMC Remedy); Demonstrable leadership skills; ITIL v3 Foundation or higher certification; Very good understanding of telecommunications / network / information technology solutions & products; Proven analytical, organisational, multitasking and prioritisation skills. In addition to the above, it would be considered highly desirable if you are able to display ITIL v3 certification in any of the following: Service Operations; Service Strategy; Service Design; Service Transition; Continual Service Improvement. Prior experience of working in an international environment comprising both military and civilian elements; Knowledge of NATO responsibilities and organizatio, including ACO and ACT. Competency Required Leading and Supervising - Provides others with a clear direction; motivates and empowers others; recruits staff of a high calibre; provides staff with development opportunities and coaching; sets appropriate standards of behaviour. Adhering to Principles and Values - Upholds ethics and values; demonstrates integrity; promotes and defends equal opportunities, builds diverse teams; encourages organisational and individual responsibility towards the community and the environment. Writing and Reporting - Writes convincingly; writes clearly, succinctly and correctly; avoids the unnecessary use of jargon or complicated language; writes in a well-structured and logical way; structures information to meet the needs and understanding of the intended audience. Applying Expertise and Technology - Applies specialist and detailed technical expertise; uses technology to achieve work objectives; develops job knowledge and expertise (theoretical and practical) through continual professional development; demonstrates an understanding of different organisational departments and functions. Analysing - Analyses numerical data and all other sources of information, to break them into component parts, patterns and relationships; probes for further information or greater understanding of a problem; makes rational judgements from the available information and analysis; demonstrates an understanding of how one issue may be a part of a much larger system. Learning and Researching - Rapidly learns new tasks and commits information to memory quickly; demonstrates an immediate understanding of newly presented information; gathers comprehensive information to support decision making; encourages an organisational learning approach (i.e. learns from successes and failures and seeks staff and customer feedback). Coping with Pressures and Setbacks - Maintains a positive outlook at work; works productively in a pressurised environment; keeps emotions under control during difficult situations; handles criticism well and learns from it; balances the demands of a work life and a personal life. Travel Business travel to NATO and national (NATO and non-NATO) facilities as well as frequent travel between the NCI Agency offices. May be required to undertake duty travel to operational theatres inside and outside NATO boundaries. Language skills A thorough knowledge of one of the two NATO languages, both written and spoken, is essential and some knowledge of the other is desirable. NOTE: Most of the work of the NCI Agency is conducted in the English language. Contract NCI Agency normally offers contracts of employment of a definite duration, not exceeding three years. Contracts may be for less than three years as required to support short-term projects, meet uncertainty with respect to the business outlook, staff performance and other factors. Definite duration contracts may be extended for further periods. When extending contracts, the following is taken into consideration: Renewal is in the interest of the Agency. Staff member's desire to remain with the Agency. The financial situation provides sufficient funding for the post held. The skills, competencies and behaviours, potential and work experience of the staff, versus the requirements of the Agency's work and/or availability of funding. Staff member has served the Agency with performance to the required standard as defined by the Agency. Staff member's deployability to operational theatre. Serving civilian members of NATO will be offered a contract in accordance with the NATO Civilian Personnel Regulations. The first six months of definite duration contracts are a probationary period. During this period the staff member's work is assessed to ensure that he/she has the ability to carry out the duties of the post. At or before the end of the probationary period, the staff member will be notified in writing that the appointment is confirmed or terminated or, in exceptional cases, that the probationary period is extended. What do we offer?Excellent tax-free salary, including (where eligible) expatriation household and children's allowances and additional privileges for expatriate staff. Education allowance for children (where appropriate) and an excellent private health insurance scheme; Generous annual leave and home leave (if eligible). Retirement Pension Plan. To learn more about NCI Agency and our work, please visit our website.
  14. https://ldn.tbe.taleo.net/ldn01/ats/careers/requisition.jsp?org=BIS&cws=1&rid=726 2020 Graduate Programme (Cybersecurity and Data Science) Office location: Basel Department: Unit: Service: Employment - Duration: up to 11 months Contract type: Fixed-term FTE%: 100% Application Deadline: 31/10/2019 Description Extended application deadline: Thursday, 31 October 2019 2020 Graduate Programme (Cybersecurity and Data Science) Are you a soon-to-be graduate of a bachelor’s or master’s programme in computer/data science, engineering or a related quantitative field? Do you have an interest in the practical applications of modern security and/or data science technologies? Based in the heart of Europe, our cybersecurity and data science graduate programme offers practical project experience for up to 11 months. You will work on complex business-driven projects and problems designed to stretch your capabilities while using a range of state-of-the-art technologies to find solutions. Depending on your skills and interest, you will be assigned to one of our special projects in the area of cybersecurity or data science: An advanced cyber threat intrusion analysis capability that we are continuously improving with new use cases. Using machine learning models running on our big data platform, we can detect anomalous events in large volumes of disparate data (log) sources that we receive and monitor. The aim is to provide new advanced cyber threat detection approaches to safeguard the integrity of our data and technology platforms. You will work closely with our Security Operations Centre (SOC) team to identify new cyber security monitoring use cases. You will use techniques such as statistical methods, artificial intelligence and machine learning to evaluate network/computer activity trends to uncover anomalous (eg malicious) system activity. A natural language processing system for automatic classification of documents and unstructured data. We will use these tools to automate key business processes and search and manage our universe of digital data. You will be working closely with different IT and business teams and using the latest big data, advanced analytics and natural language processing technologies You will work with top experts from around the world and be part of a stimulating organisational culture characterised by effective collaboration, high-quality output and attention to detail. You will enjoy exposure to ideas and projects beyond your immediate specialty and will play a valuable part in supporting the wider central banking community. Joining us is not just about launching your international career; it is about doing meaningful work for the public good and serving the global community. Programme duration: up to 11 months Programme location: Basel, Switzerland Start date: October 2020 Minimum requirements: Bachelor’s or master’s degree completed between 2018 and 2020 Strong analytical skills Interest in cybersecurity or data science and the application of new technologies relevant for the field Experience in big data analysis on Hadoop, machine learning or artificial intelligence, gained, for example, in the context of the bachelor’s or master’s thesis/project What we offer We offer a unique, highly rewarding, international working environment that gives you exposure to a range of state-of-the-art technologies. And because of our status as an international organisation, we are able to hire globally and welcome applications from candidates of all nationalities. This is your opportunity to work in an international environment alongside colleagues from more than 60 countries. If you are selected, you will receive a contract for up to 11 months (non-renewable). You will receive a competitive salary net of Swiss income tax, health insurance, return travel and accommodation in Basel. Application process To apply, please submit your CV and a cover letter setting out your motivation for joining the programme and specific areas of interest that are relevant to the programme. Please also provide us with the names and email addresses of two referees that we may contact at the appropriate time. The application deadline is 5pm CEST on Thursday, 31 October 2019. Interviews will be conducted in November, with employment offers being extended in December 2019. The BIS is fully committed to equal opportunity employment and strives for diversity among its staff.
  15. https://nato.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=190881 Enterprise Application Analyst-190881 Primary Location Belgium-Brussels NATO Body NATO International Staff (NATO IS) Schedule Full-time Salary (Pay Basis) : 4,278.35Euro (EUR) Monthly Grade A.1/A.2 Description : 1. SUMMARY Within Executive management Division (EM), Information, Communication and Technology Management (ICTM) is responsible for implementing and supporting ICT systems and services at NATO Headquarters (HQ). The Application Delivery and Support (ADS) teams provide technical management, guidance, advice and resources to application related projects executed by ICTM, as well as technical support for in-service applications managed by ICTM. They also coordinate on application management issues with other ICTM providers in NATO including the NATO Communications and Information Agency (NCIA). ADS Team 1 is mainly responsible for support and development of Enterprise Information Management (EIM) related applications processing unstructured data. The incumbent will support the existing EIM systems (on a large-scale Documentum Management solution), and actively work within an agile development environment as an xCP developer, tester and live support expert. S/He will liaise with the stakeholders to analyse, communicate and validate requirements in support of changing and/or new business needs. 2. QUALIFICATIONS AND EXPERIENCE ESSENTIAL The incumbent must: · possess a university degree in information technologies, computer sciences, or any other relevant discipline or have equivalent relevant experience; · have at least 2 years of experience with a combination of many, or all, of the following: business and technical requirements gathering, technical application systems design and data analysis, software configuration, documentation, acceptance testing, and user training; · have a minimum of 3 years of experience developing/configuring/supporting OpenText (previously EMC) Documentum xCP applications; with at least 1 year of experience in xCP 2.3; · have a minimum of 3 years of experience with Java development; and demonstrable experience with Documentum Foundation Classes (DFC), Documentum Foundation Services (DFS) and Representational State Transfer (REST) Services; · have at least 3 years of experience in implementing and supporting OpenText (previously EMC) Documentum; · have experience in custom-facing roles and ability to translate business needs into implemented technical solutions; · possess the following minimum levels of NATO’s official languages (English/French): V (“Advanced”) in one; I (“Beginner”) in the other. DESIRABLE The following would be considered an advantage: · a higher level in NATO’s official second language; · familiarity with/knowledge of industry-standard project management methodologies (i.e. Prince2); · an in-depth understanding of the concepts of Web development, IT infrastructure and technologies in general, and security/security devices in particular; · writing technical documents to a high standard; · knowledge of Microsoft SQL Server; · experience with the Documentum Web Development Kit (WDK) development; · experience with the use of automation tools Maven, Jenkins and Nexus; · experience with Citrix thin clients. 3. MAIN ACCOUNTABILITIES Expertise Development Analyse, select, design, develop, test, implement and document various software and hardware solutions to meet existing and emerging NATO business needs using Software Development Life Cycle methodologies. Work with business analysts to identify applicable system platforms, components, solution alternatives and dependencies. Identify and set-up needed and appropriate tools, development and testing environments, and hardware platforms. Use programming expertise, COTS tools, development environments, Application programming Interfaces (APIs), etc. to develop and implement solutions to meet defined business and technical requirements, whilst using configuration management, change management and release management standards. Follow internal test guidelines to ensure required quality of all delivered solutions, including developing and executing test plans for unit/module testing, integration testing, user acceptance testing, and other types as appropriate. Based on testing results, modify systems and applications accordingly. Conduct life-cycle application support activities to include troubleshooting and issues resolution of system issues. Develop relevant expertise and attend training as appropriate. Mentor and assist other team members to enhance and develop skills and knowledge. Project Management Participate in project planning sessions with Project Managers, Business Analysts, Technical Analysts and other development team members to analyse business and technology requirements and outline/select the proposed technical solution. Information Management Produce all required documentation for each solution/system developed or integrated to include application specifications, administrative guides, troubleshooting and support guides, and end user documentation. Work with information management and security staff to ensure that applications comply with relevant policies and procedures regarding access and use of information. Stakeholder Management Work with clients and other members of the International Staff (IS), as well as NATO-internal and external partners and suppliers. Knowledge Management Gather business and technical information in support of project and task planning and decisions, and document requirements. Coordinate distribution and retention of information, in alignment with ICTM and NATO HQ Information management processes. Perform any other related duty as assigned. 4. INTERRELATIONSHIPS The incumbent reports to the Head, Application Delivery and Support team 1. S/He works closely with the other staff members of ICTM and NCIA CSU Brussels, and in particular the NCIA CSU Brussels Service Centre, Database Support, Cyber Security and Server Management Sections. S/He coordinates and works with business application owners and other staff members within the Headquarters on incidents and issues relating to application support. Direct reports: N/a Indirect reports: N/a. 5. COMPETENCIES The incumbent must demonstrate: · Achievement: Works to meet standards; · Analytical Thinking: Sees basic relationships; · Clarity and Accuracy: Checks own work; · Conceptual Thinking: Sees patterns based on life/work experience; · Customer Service Orientation: Takes personal responsibility for correcting problems; · Empathy: Reads non-verbal cues and understands meanings; · Impact and Influence: Takes multiple actions to persuade; · Initiative: Is decisive in a time-sensitive situation; · Teamwork: Co-operates. 6. CONTRACT: Contract to be offered to the successful applicant (if non-seconded): Definite duration contract of three years; possibility of renewal for up to three years, during which the incumbent may apply for conversion to an indefinite duration contract. Contract clause applicable: In accordance with the contract policy, this is a post in which turnover is desirable for political reasons in order to be able to accommodate the Organisation's need to carry out its tasks as mandated by the Nations in a changing environment, for example by maintaining the flexibility necessary to shape the Organisation's skills profile, and to ensure appropriate international diversity. The maximum period of service foreseen in this post is 6 years. The successful applicant will be offered a 3-year definite duration contract, which may be renewed for a further period of up to 3 years. However, according to the procedure described in the contract policy the incumbent may apply for conversion to an indefinite contract during the period of renewal and no later than one year before the end of contract. If the successful applicant is seconded from the national administration of one of NATO’s member States, a 3-year definite duration contract will be offered, which may be renewed for a further period of up to 3 years subject also to the agreement of the national authority concerned. The maximum period of service in the post as a seconded staff member is six years. Serving staff will be offered a contract in accordance with the NATO Civilian Personnel Régulations. NOTE: Irrespective of previous qualifications and experience, candidates for twin-graded posts will be appointed at the lower grade. Advancement to the higher grade is not automatic, and will not normally take place during the first three years of service in the post. Under specific circumstances, serving staff members may be appointed directly to the higher grade, and a period of three years might be reduced by up to twenty four months for external candidates. These circumstances are described in the IS directive on twin-graded posts. 7. RECRUITMENT PROCESS: Please note that we can only accept applications from nationals of NATO member countries. Applications must be submitted using e-recruitment system, as applicable: For NATO civilian staff members only: please apply via the internal recruitment portal (for more information, please contact your local Civilian HR Manager); For all other applications: www.nato.int/recruitment Please note that at the time of the interviews, candidates will be asked to provide evidence of their education and professional experience as relevant for this vacancy. Appointment will be subject to receipt of a security clearance (provided by the national Authorities of the selected candidate) and approval of the candidate’s medical file by the NATO Medical Adviser. More information about the recruitment process and conditions of employment, can be found at our website (http://www.nato.int/cps/en/natolive/recruit-hq-e.htm) 8. ADDITIONAL INFORMATION: NATO as an equal opportunities employer values diverse backgrounds and perspectives and is committed to recruiting and retaining a diverse and talented workforce. NATO welcomes applications of nationals from all Member States and strongly encourages women to apply. Building Integrity is a key element of NATO’s core tasks. As an employer, NATO values commitment to the principles of integrity, transparency and accountability in accordance with international norms and practices established for the defence and related security sector. Selected candidates are expected to be role models of integrity, and to promote good governance through ongoing efforts in their work. Due to the broad interest in NATO and the large number of potential candidates, telephone or e-mail enquiries cannot be dealt with. Applicants who are not successful in this competition may be offered an appointment to another post of a similar nature, albeit at the same or a lower grade, provided they meet the necessary requirements. The nature of this position may require the staff member at times to be called upon to travel for work and/or to work outside normal office hours. The organization offers several work-life policies including Teleworking and Flexible Working arrangements (Flexitime) subject to business requirements. Please note that the International Staff at NATO Headquarters in Brussels, Belgium is a non-smoking environment.
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