Rule #1 – Give them more than they expect – Surprise them
Rule #2 – Prove that you listen to their feedback – Provide follow-ups
Rule #3 – Provide tailor-made or customizable offerings – Don’t use the Chinese...(read more)
I was reading recently about Bloom's taxonomy for Learning Objectives. This is a model that goes back to 1956 but I personally believe that it applies even to our present times.
When designing a training program or course, we should not simply do a...(read more)