Training Manager & Instructor

[afotakel]

 

Job Description

Training Manager & Instructor SCTC-150295

Application Deadline: 14-Aug-2015   

https://nato.taleo.net/careersection/1/jobsearch.ftl

Primary Location Belgium-Mons

 

Organizational Element  APPLICATION SERVICE DIRECTORATE

Schedule  Full-time

 

Salary (Pay Basis)  : 4,987.42Euro (EUR) Monthly

Grade A.2

 

 

Description

:  

Do you have relevant and recent experience in managing all aspects of lifecycle of a training centre? Are you familiar with instructional techniques and curriculum development? Do you have experience in train of trainers? Do you have excellent communication skills? Do you have excellent planning and organizing skills? If the answer is yes, this job is for you!

 

NATO Communication and Information Agency (NCI Agency) is looking for a Training Manager & Instructor SCTC to be responsible for the full life cycle management of SHAPE CIS Training Centre (SCTC).

 

Role responsibilities

 

The NCI Agency has been established with a view to meeting to the best advantage the collective requirements of some or all NATO nations in the fields of capability delivery and service provision related to Consultation, Command & Control as well as Communications, Information and Cyber Defence functions, thereby also facilitating the integration of Intelligence, Surveillance, Reconnaissance, Target Acquisition functions and their associated information exchange.

The mission of the Education & Training Service Line is to manage, coordinate and deliver education and training services to NCI Agency customers and internal staff in support of NATO strategic operational and business objectives. Within the Training Management Group (TMG) / SCTC, you will be responsible for all aspects of the provision of training to SHAPE, NCI Agency and other customers.

 

Under the direction of the E&T SL, Head Training Management Group you will perform duties such as the following:

• Manage the SHAPE CIS Training Centre.
• Design and develop new training courses to include introductory courses for newcomers and intermediate and advanced courses as directed.
• Develop introduction and advanced courses for issued software packages.
• Update of course materials as software and requirements change.
• Manage CIS Training programs for supported staff.
• Coordinate training schedules with CIS Coordinators to determine CIS training needs and requirements.
• Coordinate with outside contractors and other agencies for the scheduling of instructor training courses.
• Plan, prepare and execute / teach the courses required by SHAPE-NCIA (Microsoft-office, Tasker Tracker, DHS, SharePoint, SHAPE CIS Introduction, CIS Coordinators etc.).
• Responsible for the training (and evaluation) of new instructors within the section.
• Control the operation and maintenance of the SCTC training LAN.
• Determine and submit requirements for new or replacement equipment and provides budget submissions in support of those requirements.
• Share information creating – updating – maintaining webpages (SharePoint and Internet).
• May be requested to participate in the work priorities and meeting in other NATO locations.
• Perform other duties as directed or assigned.

Person specification

Qualifications required:

You will have a university degree in a relevant discipline or equivalent combination of appropriate qualifications and experience.

 

Experience required:

In addition to at least 2 years function related experience, you will be required to prove:

• Qualified Instructor with at least 2 years’ experience.
• Experience in instructing Windows Operating Systems and MS Software applications (MS-Office 2010/2013).
• Experience in instructing specific software like SharePoint, Project Management Applications, DMS -Document Management System, SDE – Service Desk Express.
• Experience in developing and designing training packages (including manuals and guidelines).
• Experience in the training and guidance of new instructors.
• Advanced knowledge in Microsoft applications (MS Office / SharePoint, etc.).
• Advanced knowledge of instructional theory and implementation.
• Advanced knowledge of learning management systems and web delivery tools.
• Advanced organizational skills, with the ability to interact with all levels of the NCI Agency and customers organizations.
• Displays high ability to exercise judgment of priorities, organize multiple tasks simultaneously and work with minimal direction.
• Advanced organizational skills and attention to detail with the ability to handle multiple assignments efficiently.
• Excellent communication skills.

 

It will be considered and asset if you can prove:

• Prior experience of working in an international environment comprising both military and civilian elements.
• Knowledge of NATO responsibilities and organization.
• Experience in lecturing and/or group instruction.
• 8 years’ experience operating CIS (ADP) systems and 8 years’ experience working with Windows operating system and Microsoft software applications.
• Knowledge in LAN architecture and system administration to manage internal training LAN.

 

Competencies required:

Working with People - Shows respect for the views and contributions of other team members; shows empathy; listens, supports and cares for others; consults others and shares information and expertise with them; builds team spirit and reconciles conflict; adapts to the team and fits in well.

Relating and Networking - Easily establishes good relationships with customers and staff; relates well to people at all levels; builds wide and effective networks of contacts; uses humour appropriately to bring warmth to relationships with others.

Planning and Organising - Sets clearly defined objectives; plans activities and projects well in advance and takes account of possible changing circumstances; identifies and organises resources needed to accomplish tasks; manages time effectively; monitors performance against deadlines and milestones.

Delivering Results and Meeting Customer Expectations - Focuses on customer needs and satisfaction; sets high standards for quality and quantity; monitors and maintains quality and productivity; works in a systematic, methodical and orderly way; consistently achieves project goals

Deciding and Initiating Action - Takes responsibility for actions, projects and people; takes initiative and works under own direction; initiates and generates activity and introduces changes into work processes; makes quick, clear decisions which may include tough choices or considered risks. .

 

Language skills:

A thorough knowledge of one of the two NATO languages, both written and spoken, is essential and some knowledge of the other is desirable. NOTE: Most of the work of the NCI Agency is conducted in the English language.

 

Travel:

Business travel to NATO and national (NATO and non-NATO) facilities as well as travel between NCI Agency locations. May be required to undertake duty travel to operational theatres inside and outside NATO boundaries.

 

 What do we offer?

• Excellent tax-free salary, including (where eligible) expatriation household and children's allowances and additional privileges for expatriate staff.
• Education allowance for children (where appropriate) and an excellent private health insurance scheme.
• Generous annual leave and home leave (if eligible).
• Retirement Pension Plan.

 

To learn more about NCI Agency and our work, please visit our website.