Head of Banking IT

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https://ldd.tbe.taleo.net/ldd03/ats/careers/requisition.jsp?org=BIS&cws=1&rid=436

 

Head of Banking IT Office location: Basel Department: Banking Unit: Banking IT Service:   Employment - Duration: 3 years Contract type: Fixed-term FTE%: 100% Application Deadline: 23/12/2016 Description

Purpose of the job:

1. To develop, implement and maintain an IT strategy for the Banking Department;
2. To ensure the effective delivery, implementation and support of IT for the Banking Department, including all technology-related projects;
3. To provide leadership and direction to the Banking IT team (team of nine, with four direct reports); and
4. To contribute to Bank-wide IT and information management strategy, governance and projects.

 

Principal accountabilities:

1.  Banking IT strategy

• Responsible for the development, implementation and maintenance of an IT strategy for the Banking Department that is forward-looking and proactively addresses its future business needs (including projects and product choices).
• Deputises for the Chair of ACBAC and acts as advisor to ITSC and ITCG on strategic issues and project-steering.

2.  Ensuring operational excellence

• Ensures that 24/7 support for banking business-critical applications is available to meet agreed service levels and is proactive in identifying potential problems in delivering services of the designated area.
• Advises departmental Management on banking IT issues.
• Oversees the design and operation of security measures to protect the Bank’s information and ensures business continuity in the designated area of responsibility.
• Directs initiatives to implement new or improved business processes within Banking Department and is a member of the NBAC.
• Ensures that Banking IT responds effectively to customer needs by maintaining an overview of trends in relevant technology and understanding business needs.
• Manages the budget of the Banking IT cost centre. Advises on investments and takes responsibility for cost-effectiveness within area of responsibility. Ensures that resources are used effectively.
• Manages external suppliers and takes part in negotiations as well as the definition of terms for provision of services.
• Oversees the customisation and development of banking applications.
• Ensures that the unit’s business analyst/developers follow the Bank’s development standards and best practice.
• Oversees the change management process relating to Banking systems.
• Acts as project owner to ensure that the agreed deliverables, milestones, targets and budgets are observed, and introduces corrective measures where necessary.
• Is responsible for addressing issues and reporting to the Steering Committees and ITSC.

3.  Leadership

• Leads the Banking IT team (team of nine, with four direct reports), including setting direction, coaching and developing staff.
• Ensures that the team respond effectively to customer needs.
• Represents the Bank in meetings with counterpart central banks, application user groups, and suppliers.

4.  Bank-wide contribution

• Interacts with Information Management Services (IMS) for the delivery of centralised IT services to the Banking Department.
• Represents the business area in planning and coordinating IT services and support provided or brokered by IMS.

 

Qualification and work experience:

• University degree or equivalent professional qualifications and work experience.
• At least 10 years of work experience leading a group delivering IT and customer-focused services in a banking environment.
• Broad experience and knowledge of the banking treasury and asset management businesses, and related banking products.
• Experience in various aspects of IT such as trading applications, infrastructure systems, support, service delivery and system management processes, data management, standards and security.
• A proven track record of sponsoring and steering large, business-critical banking projects, delivered to the satisfaction of key stakeholders.
• Experienced in managing vendors.

 

Skills required:

Leadership skills

• Strong and effective leadership and people management skills.
• Accepts personal accountability for the section’s results.

Communication and relationship management skills

• Skilled in communicating effectively with business users and IT staff.
• Skilled in committee work, summarising issues and discussions, providing expert advice, achieving consensus, priority-setting and conflict resolution.
• Demonstrated skills and experience in effective relationship management and influencing skills.
• Excellent oral and written communication skills in English. A second language would be a plus.
• Highly skilled in negotiation and diplomacy.

Analytical problem-solving skills

• Strong analytical skills with the ability to bridge the gap between business requirements and IT solutions.
• Can identify and resolve problems under time pressure.

Delivering high-quality services

• Produces work and provides services of a consistently high standard, while demonstrating and applying the appropriate technical, professional or specialist knowledge.
• Outstanding customer service skills with a proactive customer and service orientation.

Change management and adaptability

• Ability to respond positively to change and act as an ambassador for change within the organisation.

 

The BIS employs staff on both open-ended and fixed-term contracts. However, all new entrants are initially recruited on a fixed-term basis. The BIS is fully committed to equal opportunity employment and strives for diversity among its staff. We encourage applications from female candidates.