IT Engineer

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https://nato.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=170419

 

IT Engineer (Software)-170419

 

Primary Location Belgium-Mons

NATO Body NATO Communications and Information Agency (NCI Agency)

Schedule Full-time

Salary (Pay Basis) : 5,260.30Euro (EUR) Monthly

Grade A.2

 

 

Description

:  

Do you have experience with Systems and Software Engineering? Do you have experience with Scripting, Virtualization, and Infrastructure Networking hardware technologies? Can you prove experience in acting as project or team leader? Are you a reliable person capable to work with minimum supervision? Do you have excellent communication skills?

 

If the answer is Yes, this post is ideal for you.

 

NATO Communication and Information Agency (NCI Agency) is looking for an IT Engineer (Software) to provide professional and technical contributions to the conception, development and execution of CES engineering projects, to maintain core competencies in the areas of design, engineering, implementation, operation and integration of core services.

 

This is a position within the NATO Communications and Information Agency (NCI Agency), an organization of the North Atlantic Treaty Organization (NATO).This post is assigned to the Core Enterprise Services (CES) Service Line, whose mission is to provide full life-cycle services and products to sponsors through successful completion of contracted projects.

 

Role responsibilities:

 

Under the Direction of the Branch Head, but largely on your own initiative, you will be required to maintain core competencies in the areas of design, engineering, implementation, operation and integration of core services.

 

 

In this position, you will perform duties such as:

• Provides professional and technical contributions to the conception, development and execution of CES engineering projects;
• Contributes to the design, implementation, configuration management, deployment systems and services;
• Participates in the installation and configuration management of laboratory-based prototype systems developed in CES SL and ensure their coherence with other systems (e.g. communications networks) or aspects (e.g. Security);
• Supports the monitoring and troubleshoot system failures or bugs and provides solutions to restore functionality;
• Supports the automated deployment of defined software baselines;
• Provides documents and implementations of assigned services as well as troubleshooting guides;
• Schedules, participates and leads technical support teams in support of Projects and exercises;
• Coordinates, plans and schedules team activities, estimate resources and financial requirements;
• Provides training when necessary in order to maintain highly skilled and trained technical support for the Service Line;
• Gives briefings and presentations; writes and/or review reports and articles for publication;
• Performs ad hoc tasks related to CES SL’s responsibilities;
• Deputizes for higher grade staff;
• Performs other duties as may be required.

 

Person specification 

Qualifications required:

We are looking for a candidate with a Master of Science (MSc) degree at a nationally recognised/certified University in a related subject and 2 years post-related experience or a Bachelor of Science (BSc) degree at a nationally recognised/certified University in a related subject and 4 years post related experience.  Exceptionally, the lack of a university/college degree may be compensated by the demonstration of a candidate’s particular abilities or experience that is/are of interest to NCI Agency; that is, at least 10 years extensive and progressive expertise in the duties related to the function of the post.

 

Holding  a formal ITIL Certification in the Service Transition and Continued Service Improvement and/or Project Management Concepts and Methodologies (PRINCE2 etc.) certification will be considered as assets.

 

Experience required:

 

You will be required to prove at least 2 years experience with: 

• Latest Virtualization Technologies and Operating Systems;
• Design, implement and troubleshoot Infrastructure Failover Clusters (Vmware and Microsoft);
• Latest Server, Storage, Client and Infrastructure Networking hardware technologies;
• Directory, Identity and Access Management in large enterprise environments consisting of multiple interconnected and federated Active Directory Domains and Forests;
• Automated Application and Service Deployment;
• Scripting in PowerShell, Python, Ruby and vSphere CLI.

 

In addition, you will need to demonstrate experience in various areas of Software Engineering including some of the following:

• Email and collaboration services technologies (e.g. MS Exchange and Skype for Business);
• Requirements elicitation and management;
• Software design, implementation and testing;
• Configuration management practices and tools;
• Knowledge of ITIL IT service management model and experience and applied knowledge of Service Transition are required.

 

It is highly desirable to demonstrate:

• Prior experience of working in an international environment comprising both military and civilian elements;
• Knowledge of NATO responsibilities and organization;
• Experience from working in a service provisioning organization;
• Experience with at least two of the following:
  • Cloud Computing Systems such as Microsoft Remote Desktop Infrastructure and Vmware Horizon View;
  • Design and implementation of Active Directory Federation Services in large enterprise environments;
  • Antivirus Management Systems (i.e. McAfee ePolicy Orchestrator);
  • Enterprise Systems Management services, methods and tools (i.e. SCOM, SCCM, SCVMM);
  • WEB Portal Technologies and High Availability Database Systems (i.e. SQL Cluster)
• At least 1 year experience support by professional certification in the implementation and administration of COTS products such as MS Windows Server, Linux, Oracle, MS SQL, VMware, MS Hyper-V, MS SharePoint, MS Active Directory and Active Directory Federation Services, MS Exchange, MS Skype for Business, Client OS (Windows, OSX, iOS, Android etc.).

 

Competencies required:

Working with People - Shows respect for the views and contributions of other team members; shows empathy; listens, supports and cares for others; consults others and shares information and expertise with them; builds team spirit and reconciles conflict; adapts to the team and fits in well.

Relating and Networking - Easily establishes good relationships with customers and staff; relates well to people at all levels; builds wide and effective networks of contacts; uses humor appropriately to bring warmth to relationships with others.

Delivering Results and Meeting Customer Expectations - Focuses on customer needs and satisfaction; sets high standards for quality and quantity; monitors and maintains quality and productivity; works in a systematic, methodical and orderly way; consistently achieves project goals.

Planning and Organising - Sets clearly defined objectives; plans activities and projects well in advance and takes account of possible changing circumstances; identifies and organises resources needed to accomplish tasks; manages time effectively; monitors performance against deadlines and milestones.

Presenting and Communicating Information - Speaks fluently; expresses opinions, information and key points of an argument clearly; makes presentations and undertakes public speaking with skill and confidence; responds quickly to the needs of an audience and to their reactions and feedback; projects credibility.

 

Language skills:

A thorough knowledge of one of the two NATO languages, both written and spoken, is essential and some knowledge of the other is desirable.

NOTE:  Most of the work of the NCI Agency is conducted in the English language.

 

Travel:

Business travel to NATO and national (NATO and non-NATO) facilities. May be required to undertake duty travel to operational theatres inside and outside NATO boundaries.

Contract

NCI Agency normally offers contracts of employment of a definite duration, not exceeding three years. Contracts may be for less than three years as required to support short-term projects, meet uncertainty with respect to the business outlook, staff performance and other factors.

 

Definite duration contracts may be extended for further periods. When extending contracts, the following is taken into consideration:

• Renewal is in the interest of the Agency.
• Staff member's desire to remain with the Agency.
• The financial situation provides sufficient funding for the post held.
• The skills, competencies and behaviours, potential and work experience of the staff, versus the requirements of the Agency's work and/or availability of funding.
• Staff member has served the Agency with performance to the required standard as defined by the Agency.
• Staff member's deployability to operational theatre.

Serving civilian members of NATO will be offered a contract in accordance with the NATO Civilian Personnel Regulations.

 

The first six months of definite duration contracts are a probationary period. During this period the staff member's work is assessed to ensure that he/she has the ability to carry out the duties of the post. At or before the end of the probationary period, the staff member will be notified in writing that the appointment is confirmed or terminated or, in exceptional cases, that the probationary period is extended.

 

What do we offer?

• Excellent tax-free salary, including (where eligible) expatriation household and children's allowances and additional privileges for expatriate staff.
• Education allowance for children (where appropriate) and an excellent private health insurance scheme.
• Generous annual leave and home leave (If eligible).
• Retirement Pension Plan.

We offer excellent package, and to learn more, please visit our website!

 

Please note that due to the Agency's transition into a new structure in the near future, this post may be subject to transfer to one of our other locations, as well as to a change of reporting lines. The final decision will be made at the time of a firm offer.

 

The Agency's recruitment team advises you that due to the large volume of applications it receives the screening process may take up to 2 months after closing date. We appreciate your patience.