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Principal Assistant (Cyber Security)

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Principal Assistant (Cyber Security)-190921

Primary Location



 NATO Communications and Information Agency (NCI Agency)



Salary (Pay Basis)

 : 4,379.27Euro (EUR) Monthly
Grade B.5



3000 people are working 24/7 to protect 1 billion citizens. We serve 29 nations by defending its networks, and providing real life support to NATO operations and missions. We connect the Alliance. We are leading IT professionals. We are the NCI Agency.


If you think that you have the relevant skills and experience, as well as the relevant academic background that match the requirements of the position, and if you would like to work as a part of multinational team in a challenging environment, we would like to hear from you.


The Cyber Security Section (CSS) performs a broad range of cyber security activities as delegated by the Cyber Security Service Line and under the direct command and control of the CSU commander.  These activities include advise to the CSU Commander about cyber security policies and risk assessments, acting as the integration point of contact for implementation of cyber security new capability fielding initiatives, provision of Level One cyber security expertise and lifecycle support as required, verification of the implementation of security settings and change management controls at the local level, assessing and re-distributing cyber security alerts to CSU users and leadership, administering endpoint security services.


Role Responsibilities


Under the direction of Section Head, the incumbent will perform duties such as the following:

  • Manages cyber security systems (firewalls, proxies, anti-virus, VPNs, IDS, log consolidation, web application firewalls, etc);
  • Assists in managing public key infrastructure in accordance with NATO, ACO and Agency directives;
  • Initiates and maintains liaison with other internal units, Service Lines and other Security Authorities;
  • Provides cyber security advice and Level 1, Level 2 support as required;
  • Executes the security incident management process;
  • Supports vulnerability assessments and Security Testing and Verification (ST&V) plans within policy guidelines, and as directed;
  • Responsible for monitoring of assigned systems and portions of the networks, including support to local cyber security training and awareness programs;
  • Co-ordinates assistance to L3 support, as required, in respect to event analysis and interpretation - and direction by Cyber Security Service Line;
  • Potentially lead technical teams in service delivery and implementing projects;
  • Conduct out-of-office hours Brussels Duty Officer role;
  • Maintains and improves sound knowledge on implemented and new technologies;
  • Analyses technical issues, plans, designs, requirements and associated risks, and takes appropriate actions on technical solutions to include advise to supervisors and actual implementation;
  • Takes initiative to investigate and resolves issues in a systematic approach. Plans, manages, coordinates, and conducts work to meet quality targets;
  • Works on own initiative with limited supervision and may lead others as required;
  • Deputise for higher grade staff, if required;
  • Performs other duties as may be required.

Education Required


Vocational training at a higher level in a relevant discipline, or equivalent combination of qualifications and experience with at least 8 years extensive and progressive expertise in the duties related to the function of the post.


Alternatively, a higher level educational qualification but less practical experience


Experience required

  • Experience of cyber security activities in large, complex and possibly classified ICT environments with 2.000+ end-user devices;
  • Strong network knowledge;
  • Ability to create documentation including diagrams and processes;
  • Good Communication skills, both verbal and written;
  • ITIL v3 certification(s).


In addition to the above, it would be considered highly desirable if you are able to display;

  • Experience and broad knowledge in a wide range of IT fields: systems administration, programming, network administration, etc;
  • Possession of at least one security certification (i.e., ISC, EC-Council, SANS) is highly desirable;
  • Completion of the NATO Security course;
  • Prior experience of working in an international environment comprising both military and civilian elements;
  • Knowledge of NATO responsibilities and organization, including ACO and ACT.


Competency Required



Leading and Supervising - Provides others with a clear direction; motivates and empowers others; recruits staff of a high calibre; provides staff with development opportunities and coaching; sets appropriate standards of behaviour.

Writing and Reporting - Writes convincingly; writes clearly, succinctly and correctly; avoids the unnecessary use of jargon or complicated language; writes in a well-structured and logical way; structures information to meet the needs and understanding of the intended audience.

Applying Expertise and Technology - Applies specialist and detailed technical expertise; uses technology to achieve work objectives; develops job knowledge and expertise (theoretical and practical) through continual professional development; demonstrates an understanding of different organisational departments and functions.

Analysing - Analyses numerical data and all other sources of information, to break them into component parts, patterns and relationships; probes for further information or greater understanding of a problem; makes rational judgements from the available information and analysis; demonstrates an understanding of how one issue may be a part of a much larger system.

Learning and Researching - Rapidly learns new tasks and commits information to memory quickly; demonstrates an immediate understanding of newly presented information; gathers comprehensive information to support decision making; encourages an organisational learning approach (i.e. learns from successes and failures and seeks staff and customer feedback).

Adapting and Responding to Change - Adapts to changing circumstances; tolerates ambiguity; accepts new ideas and change initiatives; adapts interpersonal style to suit different people or situations; shows an interest in new experiences.

Coping with Pressures and Setbacks - Maintains a positive outlook at work; works productively in a pressurised environment; keeps emotions under control during difficult situations; handles criticism well and learns from it; balances the demands of a work life and a personal life.




Business travel to NATO and national (NATO and non-NATO) facilities as well as frequent travel between the NCI Agency offices.

May be required to undertake duty travel to operational theatres inside and outside NATO boundaries.


Language skills


A thorough knowledge of one of the two NATO languages, both written and spoken, is essential and some knowledge of the other is desirable.

NOTE:  Most of the work of the NCI Agency is conducted in the English language.




NCI Agency normally offers contracts of employment of a definite duration, not exceeding three years. Contracts may be for less than three years as required to support short-term projects, meet uncertainty with respect to the business outlook, staff performance and other factors.


Definite duration contracts may be extended for further periods. When extending contracts, the following is taken into consideration:

  • Renewal is in the interest of the Agency.
  • Staff member's desire to remain with the Agency.
  • The financial situation provides sufficient funding for the post held.
  • The skills, competencies and behaviours, potential and work experience of the staff, versus the requirements of the Agency's work and/or availability of funding.
  • Staff member has served the Agency with performance to the required standard as defined by the Agency.
  • Staff member's deployability to operational theatre.

 Serving civilian members of NATO will be offered a contract in accordance with the NATO Civilian Personnel Regulations.


The first six months of definite duration contracts are a probationary period. During this period the staff member's work is assessed to ensure that he/she has the ability to carry out the duties of the post. At or before the end of the probationary period, the staff member will be notified in writing that the appointment is confirmed or terminated or, in exceptional cases, that the probationary period is extended.


What do we offer?

  • Excellent tax-free salary, including (where eligible) expatriation household and children's allowances and additional privileges for expatriate staff.
  • Education allowance for children (where appropriate) and an excellent private health insurance scheme;
  • Generous annual leave and home leave (if eligible).
  • Retirement Pension Plan.

To learn more about NCI Agency and our work, please visit our website.

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