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Senior IT Engineer for a well-established British telco, looking for remote workers in Greece


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Background

Setel is a well-established telco, MSP, and VAR. We specialise in providing communication and collaboration platforms in industries such as shipping, manufacturing, and professional services.

A challenging and rewarding role, with excellent growth prospects. You will be part of a dedicated team providing critical systems to a wide range of world class companies.

Technical Skills

You will have broad experience across the tech stack including very strong:

·       Networking skills across routing, switching & Wi-Fi. Excellent working knowledge of VLANs, HA protocols, and Wi-Fi setup and troubleshooting using multiple vendors including Cisco, Cisco Meraki

·       Windows Server including virtualisation with Hyper-V.

·       Storage in a virtualised environment

·       Database familiarity with MS SQL Server

·       Desktop skills including WDS, MDT, and familiarity with a broad range of Line of Business applications including those with complex requirements.

·       ITIL standards and the day-to-day application of these

Our Tech Stack

·       End-User Computing (Windows + Mac)

·       Office 365 + Google Workspace

·       Azure (focus on identity & device management with AZURE AD and Intune)

·       ConnectWise Manage/Automate + IT Glue

·       Complex mid-size networks (up to ~1000 devices)

·       Windows Server

Responsibilities

·       Act as a point of escalation on the service desk

·       Lead and/or participate in migration and upgrade projects.

·       Constantly contribute to the improvement of technical and operational documentation, policies, and procedures. Good processes are a key growth driver, and you will help to constantly define and improve processes.

·       Contribute to the adoption and creation of internal and external technical standards.

·       Assist in developing project specifications and proposals and responding to RFPs.

·       Promote learning, development, and sharing of knowledge within and outside of the team.

·       Encourage and act on any opportunities to improve the way that we deliver services to our clients, for example, deeper automation, simplification of the process, or better communication.

·       Operation of our RMM and MDM tools and platform, including the development of these.

·       Ensure that the quality of our work is nothing short of first-class – every ticket, task & project.

·       We constantly evaluate new tech, new services, and better ways of doing what we do. You must always be learning and exploring new and better ways of doing everything that we do.

Senior Engineer Role.docx

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